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Dell XPS DC01L Owner's Manual
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Dell XPS DC01L Owner's Manual

Dell desktop computer owner's manual
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book.book Page 1 Tuesday, November 27, 2007 10:29 AM
Dell™ XPS™ 420 Owner's Manual
Model DC01L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell XPS DC01L

  • Page 1 Page 1 Tuesday, November 27, 2007 10:29 AM Dell™ XPS™ 420 Owner’s Manual Model DC01L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Trademarks used in this text: Dell, the DELL logo, XPS, Dell TravelLite, the Dell Media Xcelerator, Yours Is Here, and StrikeZone are trademarks of Dell Inc.; Intel, Pentium, Intel Core 2 Extreme , Intel Core 2 Duo, Intel Core 2 Quad, Intel SpeedStep, and Intel ViiV are either trademarks or registered trademarks of Intel Corporation;...

  • Page 3: Table Of Contents

    Configuring Your Computer for RAID Using the Intel Using the Intel Dell DataSafe (Optional) .......
  • Page 4 book.book Page 4 Tuesday, November 27, 2007 10:29 AM ® Intel Viiv™ Technology (Optional) Using Intel Viiv Quick Resume Technology (QRT) Enabling the QRT Feature in System Setup Enabling the QRT Feature in the Operating System Using Multimedia Playing CDs or DVDs Copying Media How to Copy a CD or DVD How to Copy a Blu-ray Disc™...
  • Page 5 book.book Page 5 Tuesday, November 27, 2007 10:29 AM Power Management Options in Windows Vista Sleep Mode Hybrid Sleep Hibernate Mode Configuring Power Management Settings Optimizing for Greater Performance Understanding Intel™ SpeedStep Troubleshooting Solving Problems Coin-Cell Battery Problems Drive Problems E-Mail, Modem, and Internet Problems Error Messages IEEE 1394a Device Problems...
  • Page 6 Dell Diagnostics When to Use Dell Diagnostics Starting Dell Diagnostics From Your Hard Drive Starting Dell Diagnostics From the Drivers and Utilities Media Dell Diagnostics Main Menu Drivers ......
  • Page 7 book.book Page 7 Tuesday, November 27, 2007 10:29 AM Inside View of Your Computer System Board Components Memory Memory Overview Installing Memory Removing Memory Cards ......PCI Cards PCI Express Cards Drive Panels...
  • Page 8 book.book Page 8 Tuesday, November 27, 2007 10:29 AM CD/DVD Drive Removing a CD/DVD Drive Installing a CD/DVD Drive Processor Airflow Shroud Removing the Processor Airflow Shroud Assembly Installing the Processor Airflow Shroud Assembly Fans ......Removing the Processor Fan Cage Installing the Processor Fan Cage Removing the Processor Fan...
  • Page 9 book.book Page 9 Tuesday, November 27, 2007 10:29 AM Coin-Cell Battery Replacing the Coin-Cell Battery Replacing the Computer Cover A Appendix Specifications System Setup Overview Entering System Setup System Setup Options Boot Sequence Clearing Forgotten Passwords Clearing CMOS Settings Cleaning Your Computer Computer, Keyboard, and Monitor Mouse Floppy Drive...
  • Page 10 Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Glossary ......201 Index .

  • Page 11: Finding Information

    Drivers and Utilities media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 91), access your documentation, or run the Dell Diagnostics (see "Dell Diagnostics" on page 86). Readme files may also be included on your media to provide last-minute updates...
  • Page 12 Service Tag and Microsoft Windows Product Key These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support.
  • Page 13 DSS utility. DSS automatically detects your computer and operating system and installs the updates appropriate for your configuration, providing critical updates for your operating system and support for Dell™ 3.5-inch USB floppy ® ® drives, Intel Pentium M processors, optical drives, and USB devices.
  • Page 14 book.book Page 14 Tuesday, November 27, 2007 10:29 AM What Are You Looking For? • How to use your Windows™ operating system • How to work with programs and files • How to personalize my desktop • How to reinstall my operating system Finding Information Find It Here Windows Help and Support...

  • Page 15: Setting Up And Using Your Computer

    book.book Page 15 Tuesday, November 27, 2007 10:29 AM Setting Up and Using Your Computer Front and Back View of the Computer Front View Setting Up and Using Your Computer...
  • Page 16 book.book Page 16 Tuesday, November 27, 2007 10:29 AM cover release latch storage space LCD display menu LCD navigation buttons optical drive tray eject button (2) vents IEEE 1394 connector power button Setting Up and Using Your Computer Use this latch to remove the cover (see "Removing the Computer Cover"...
  • Page 17 Use the sequence of these diagnostics lights to help troubleshoot a problem with your computer (see "Dell Diagnostics" on page 86). The network link light is on when a good connection exists between a network and the computer.

  • Page 18: Front I/O Connectors

    book.book Page 18 Tuesday, November 27, 2007 10:29 AM Front I/O Connectors 1 microphone Use the microphone connector to attach a personal connector computer microphone for voice or musical input into a sound or telephony program. 2 headphone Use the headphone connector to attach headphones. connector 3 USB connectors (2) Use the front USB connectors for devices that you...

  • Page 19: Back View

    book.book Page 19 Tuesday, November 27, 2007 10:29 AM Back View 1 power connector Insert the power cable. The appearance of this connector may differ from what is pictured. 2 audio connectors Connect appropriate audio devices (see "Back I/O Connectors" on page 20). 3 USB connectors Recommended for devices that typically remain connected, such as printers and keyboards.

  • Page 20: Back I/O Connectors

    book.book Page 20 Tuesday, November 27, 2007 10:29 AM 6 card slots Access connectors for any installed PCI or PCI Express cards. NOTE: 7 IEEE 1394 Use the IEEE 1394 connector for high-speed data devices such as digital video cameras and external storage devices. NOTICE: 8 network adapter connector...
  • Page 21 book.book Page 21 Tuesday, November 27, 2007 10:29 AM link integrity • Green — A good connection exists between a 10-Mbps light network and the computer. • Orange — A good connection exists between a 100-Mbps network and the computer. •...

  • Page 22: Installing Your Computer In An Enclosure

    book.book Page 22 Tuesday, November 27, 2007 10:29 AM 11 S/PDIF Use the S/PDIF optical connector to transmit digital audio (optical) without going through an analog audio conversion process. connector On computers with a sound card, use the connector on the card. 12 center/subwoof Use the (orange) center/subwoofer connector to attach a er LFE...
  • Page 23 book.book Page 23 Tuesday, November 27, 2007 10:29 AM • Leave a 10.2 centimeter (4 inch) minimum clearance on all vented sides of the computer to permit the airflow required for proper ventilation. • If your enclosure has doors, they need to be of a type that allows at least 30% airflow through the enclosure (front and back).

  • Page 24: Connecting Monitors

    book.book Page 24 Tuesday, November 27, 2007 10:29 AM • Do not install your computer in an enclosure that does not allow airflow. Restricting the airflow impacts your computer’s performance, possibly causing it to overheat. Connecting Monitors CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 25: Connecting A Monitor (Without An Adapter)

    book.book Page 25 Tuesday, November 27, 2007 10:29 AM 1 DVI (white) connector Connecting a Monitor (Without an Adapter) CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Save and close all open files and exit all open programs. 2 Shut down the operating system: •...

  • Page 26: Connecting A Monitor (With An Adapter)

    book.book Page 26 Tuesday, November 27, 2007 10:29 AM 4 Connect the DVI or VGA connector of your monitor to the appropriate connector on the back of the computer: To connect a monitor with a DVI connector, use the (white) DVI port on your computer.
  • Page 27 book.book Page 27 Tuesday, November 27, 2007 10:29 AM 3 Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 4 seconds to turn them off.

  • Page 28: Connecting Two Or More Monitors

    book.book Page 28 Tuesday, November 27, 2007 10:29 AM Connecting Two or More Monitors CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Your video card has one DVI (white) port, one DVI-I (black) port, and one VGA (blue) port.

  • Page 29: Connecting A Tv

    book.book Page 29 Tuesday, November 27, 2007 10:29 AM Connecting a TV CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you are connecting a TV to your computer, you may connect only one monitor (VGA or DVI) in addition to the TV.

  • Page 30: Changing The Display Settings

    book.book Page 30 Tuesday, November 27, 2007 10:29 AM Changing the Display Settings 1 After you connect the monitor(s) or TV, turn on the computer. ® The Microsoft Windows 2 Enable extended desktop mode in the display settings. In extended desktop mode, you can drag objects from one screen to the other, effectively doubling the amount of viewable work space.

  • Page 31: Raid Level 1 Configuration

    book.book Page 31 Tuesday, November 27, 2007 10:29 AM segment 1 segment 3 segment 5 hard drive 1 Another advantage of a RAID level 0 configuration is that it utilizes the full storage capacities of the drives. For example, two 120-GB drives combine to provide 240 GB of hard drive space on which to store data.

  • Page 32: Configuring Your Computer For Raid

    book.book Page 32 Tuesday, November 27, 2007 10:29 AM serial ATA RAID configured for RAID level 1 segment 1 segment 2 segment 3 segment 4 segment 5 segment 6 hard drive 1 If a drive failure occurs, subsequent read and write operations are directed to the surviving drive.

  • Page 33: Using The Intel ® Raid Option Rom Utility

    book.book Page 33 Tuesday, November 27, 2007 10:29 AM Setting Your Computer to RAID-Enabled Mode NOTICE: Back up any data you want to keep before entering the RAID-Enabled mode. The RAID configuration procedure can result in loss of all data from the hard drives.
  • Page 34 book.book Page 34 Tuesday, November 27, 2007 10:29 AM 5 Press the up- and down-arrow keys to select RAID0 (Stripe), then press <Enter>. 6 If there are more than two hard drives available, press the up- and down-arrow keys and spacebar to select the two or three drives you want to use to make up your configuration, then press <Enter>.
  • Page 35 book.book Page 35 Tuesday, November 27, 2007 10:29 AM 7 Select the desired capacity for the volume, then press <Enter>. The default value is the maximum available size. 8 Press <Enter> to create the volume. 9 Press <Y> to confirm that you want to create the RAID volume. 10 Confirm that the correct volume configuration is displayed on the main Intel RAID Option ROM utility screen.

  • Page 36: Using The Intel ® Application Accelerator

    book.book Page 36 Tuesday, November 27, 2007 10:29 AM ® Using the Intel Application Accelerator If you already have one hard drive with the operating system installed on it, and you want to add a second hard drive then reconfigure both drives into a RAID volume without losing the existing operating system or data, use the migrating option (see "Migrating to a RAID Level 0 Configuration"...
  • Page 37 book.book Page 37 Tuesday, November 27, 2007 10:29 AM 6 In the Specify Volume Size window, click the Volume Size desired, then click Next. 7 Click Finish to create the volume, or click Back to make changes. Creating a RAID Level 1 Configuration NOTICE: The following procedure will result in the loss of all data on the hard drives in your RAID configuration.
  • Page 38 book.book Page 38 Tuesday, November 27, 2007 10:29 AM Deleting a RAID Volume NOTE: While this procedure deletes the RAID 1 volume, it also splits the RAID 1 volume into two non-RAID hard drives with a partition, and leaves any existing data files intact.
  • Page 39 book.book Page 39 Tuesday, November 27, 2007 10:29 AM 8 On the Select Source Hard Drive screen, double-click the hard drive from which you want to migrate, and click Next. NOTE: The source hard drive should be the hard drive containing the data or operating system files that you want to keep on the RAID volume.
  • Page 40 book.book Page 40 Tuesday, November 27, 2007 10:29 AM 9 On the Specify Volume Size screen, select the volume size you want, then click Next. NOTICE: The next step will result in the loss of all data on the member drive. 10 Click Finish to start migrating, or click Back to make changes.

  • Page 41: Dell Datasafe (Optional)

    Using Intel technology, your computer has a robust level of data protection out of the factory. With Dell DataSafe, you will have a selected area on your system that automatically stores periodic copies of your computer's hard drive data.

  • Page 42: Enabling The Qrt Feature In System Setup

    book.book Page 42 Tuesday, November 27, 2007 10:29 AM Enabling the QRT Feature in System Setup The QRT drivers must be installed before the Quick Resume feature becomes active. The QRT drivers are installed when this option is ordered. Also, Quick Resume is enabled in system setup when this feature is ordered.
  • Page 43 book.book Page 43 Tuesday, November 27, 2007 10:29 AM To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create media. A CD player includes the following basic buttons: Play Move backward within the current track...

  • Page 44: Copying Media

    The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.

  • Page 45: How To Copy A Blu-Ray Disc™ (Bd) Media

    book.book Page 45 Tuesday, November 27, 2007 10:29 AM NOTE: Most commercial DVDs have copyright protection and cannot be copied using Roxio Creator Plus. 1 Open Roxio Creator Plus. 2 Under the Copy tab, click Disc Copy. 3 To copy the CD or DVD: •...

  • Page 46: Helpful Tips

    book.book Page 46 Tuesday, November 27, 2007 10:29 AM CD-Writable Drives Media Type Read CD-R CD-RW DVD-Writable Drives Media Type Read CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL Maybe Helpful Tips ® • Use Microsoft Windows CD-RW only after you start Roxio Creator Plus and open a Creator project. •...

  • Page 47: Using A Media Card Reader

    book.book Page 47 Tuesday, November 27, 2007 10:29 AM • Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.
  • Page 48 book.book Page 48 Tuesday, November 27, 2007 10:29 AM xD-Picture card and SmartMedia Card (SMC) Secure Digital card (SD/miniSD)/MultiMedia-Card (MMC/RS-MMC) 1 Inspect the media card to determine the proper orientation for insertion. 2 Slide the media card into the appropriate slot of the media card reader until it is completely seated in the connector.

  • Page 49: Understanding The Media Xcelerator™ (Optional)

    To access Help and Support Center, click Start→ Help and Support. NOTE: The Dell Media Xcelerator is an optional feature and will not be present on your system if you did not order it. Setting Up and Using Your Computer...

  • Page 50: Understanding Windows ® Sideshow™ And The Lcd Display

    book.book Page 50 Tuesday, November 27, 2007 10:29 AM Understanding Windows LCD display Your LCD display device is located at the top of the system. Powered by Windows Sideshow technology,the LCD display device is designed to provide quick to access to information available on a computer running Windows Vista.

  • Page 51: Configuring The Lcd Display

    book.book Page 51 Tuesday, November 27, 2007 10:29 AM Configuring the LCD display The LCD display is configured to start whenever your system is powered on. However, the default configuration can be modified by the user. To disable LCD Display 1 Enter system setup (see"Entering System Setup"...

  • Page 52: Setting Up A Printer

    book.book Page 52 Tuesday, November 27, 2007 10:29 AM Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: •...
  • Page 53 book.book Page 53 Tuesday, November 27, 2007 10:29 AM 1 USB connector on computer 3 Turn on the printer and then turn on the computer. 4 Your operating system includes a printer wizard to help you install the printer driver: Click the Windows Vista Start button™...

  • Page 54: Connecting To The Internet

    book.book Page 54 Tuesday, November 27, 2007 10:29 AM Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...

  • Page 55: Network Setup Wizard

    book.book Page 55 Tuesday, November 27, 2007 10:29 AM If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section.

  • Page 56: Transferring Information To A New Computer

    book.book Page 56 Tuesday, November 27, 2007 10:29 AM Transferring Information to a New Computer You can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer. For instructions, see the following section that corresponds to the operating system your computer is running.

  • Page 57: Hibernate Mode

    book.book Page 57 Tuesday, November 27, 2007 10:29 AM Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer. When the computer exits hibernate mode, it returns to the same operating state it was in before entering hibernate mode.
  • Page 58 book.book Page 58 Tuesday, November 27, 2007 10:29 AM Setting Up and Using Your Computer...

  • Page 59: Optimizing For Greater Performance

    Windows Vista™ automatically sets Intel Speedstep technologies in the Dell Recommended, Balanced, and Power Saver power plans. It is disabled in the High Performance power plan. Optimizing for Greater Performance...
  • Page 60 book.book Page 60 Tuesday, November 27, 2007 10:29 AM Optimizing for Greater Performance...

  • Page 61: Troubleshooting

    If an error message occurs in a program, see the program’s documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Coin-Cell Battery Problems...

  • Page 62: Drive Problems

    U N T H E E L L I A G N O S T I C S — See "Dell Diagnostics" on page 86. Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media.

  • Page 63: E-Mail, Modem, And Internet Problems

    book.book Page 63 Tuesday, November 27, 2007 10:29 AM Hard drive problems H E C K I S K — Start Click Windows Vista Right-click Local Disk C:. Click Properties → Tools→ Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue;...

  • Page 64: Error Messages

    book.book Page 64 Tuesday, November 27, 2007 10:29 AM U N T H E O D E M D I A G N O S T I C → All Programs→ Modem Diagnostic Tool. Start Click Follow the instructions on the screen to identify and resolve modem problems. Modem diagnostics are not available on all computers.

  • Page 65: Ieee 1394A Device Problems

    F Y O U H A V E P R O B L E M S W I T H A (see "Contacting Dell" on page 200). F Y O U H A V E P R O B L E M S W I T H A N Contact the IEEE 1394a device manufacturer.

  • Page 66: Lockups And Software Problems

    book.book Page 66 Tuesday, November 27, 2007 10:29 AM E S T T H E K E Y B O A R D — Connect a properly working keyboard to the computer, then try using the keyboard. O R K I N G I T H A N U S B K E Y B O A R D...
  • Page 67 book.book Page 67 Tuesday, November 27, 2007 10:29 AM A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD. H E C K T H E S O F T W A R E D O C U M E N T A T I O N the program.

  • Page 68: Memory Problems

    • Run the Dell Diagnostics (see "Dell Diagnostics" on page 86). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...

  • Page 69: Network Problems

    book.book Page 69 Tuesday, November 27, 2007 10:29 AM After the computer turns off, reconnect the mouse cable as shown on the setup diagram. Turn on the computer. E S T T H E M O U S E — Connect a properly working mouse to the computer, then try using the mouse.
  • Page 70 book.book Page 70 Tuesday, November 27, 2007 10:29 AM F T H E P O W E R L I G H T I S B L I N K I N G B L U E • The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.

  • Page 71: Printer Problems

    book.book Page 71 Tuesday, November 27, 2007 10:29 AM Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

  • Page 72: Sound And Speaker Problems

    book.book Page 72 Tuesday, November 27, 2007 10:29 AM E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y →...

  • Page 73: Video And Monitor Problems

    If you remove the card, store it in a safe and secure location. For information about your graphics card, go to support.dell.com. The screen is blank NOTE: For troubleshooting procedures, see the monitor’s documentation.
  • Page 74 book.book Page 74 Tuesday, November 27, 2007 10:29 AM H E C K T H E M O N I T O R P O W E R L I G H T • If the power light is lit or blinking, the monitor has power. •...

  • Page 75: Power Lights

    book.book Page 75 Tuesday, November 27, 2007 10:29 AM Power Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The power button light located on the front of the computer illuminates and blinks or remains solid to indicate different states: •...

  • Page 76: Diagnostic Lights

    • Plug the computer into a working electrical outlet (see "Power Problems" on page 69). • If the problem persists, contact Dell (see "Contacting Dell" on page 200). • Reseat the processor (see "Processor" on page 154). • If the problem persists, contact Dell (see "Contacting Dell"...
  • Page 77 • If available, install working memory of the same type into your computer (see "Installing Memory" on page 106). • If the problem persists, contact Dell (see "Contacting Dell" on page 200). • Reseat any installed graphics cards (see "Cards" on page 109).
  • Page 78 • If available, install working memory of the same type into your computer (see "Installing Memory" on page 106). • If the problem persists, contact Dell (see "Contacting Dell" on page 200). • Ensure that no special requirements for memory module/connector placement exist (see "Memory"...
  • Page 79 (see "Troubleshooting Software and Hardware Problems in the Microsoft Windows Vista™ Operating System" on page 93). If the problem persists, contact Dell (see "Contacting Dell" on page 200). Troubleshooting...
  • Page 80 (such as the floppy drive or optical drive), check system setup (see "System Setup" on page 178) to ensure the boot sequence is correct for the devices installed on your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 200).

  • Page 81: Beep Codes

    Reseating the memory modules may correct the following beep code errors. If the problem persists, contact Dell (see "Contacting Dell" on page 200) for instructions on obtaining technical assistance. Code...
  • Page 82 book.book Page 82 Tuesday, November 27, 2007 10:29 AM Code Cause 3-2-4 Keyboard Controller Test failure 3-3-1 NVRAM power loss 3-3-2 Invalid NVRAM configuration 3-3-4 Video Memory Test failure 3-4-1 Screen initialization failure 3-4-2 Screen retrace failure 3-4-3 Search for video ROM failure 4-2-1 No timer tick 4-2-2...

  • Page 83: System Messages

    128) and defined correctly in the system setup program (see "System Setup" on page 178). The cache memory is See "Contacting Dell" on not operating. page 200 for instructions on obtaining technical assistance. An error is occurring on See "Contacting Dell" on...
  • Page 84 book.book Page 84 Tuesday, November 27, 2007 10:29 AM Message CMOS Battery State Low CMOS Checksum Failure CMOS System Options Not Set CMOS Display Type Mismatch CMOS Memory Size Mismatch CMOS Time and Date Not Set Diskette Boot Failure DMA Error DMA 1 Error DMA 2 Error Troubleshooting...
  • Page 85 book.book Page 85 Tuesday, November 27, 2007 10:29 AM Message FDD Controller Failure HDD Controller Failure INTR1 Error INTR2 Error Invalid Boot Diskette Keyboard Error Possible Cause Corrective Action The BIOS cannot Ensure that the floppy communicate with the drive or the hard drive is floppy drive or hard installed correctly in the drive controller.

  • Page 86: Dell Diagnostics

    Dell for technical assistance. NOTE: Dell Diagnostics only operate on Dell computers. It is recommended that you print these procedures before you begin. Start Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Troubleshooting Possible Cause...

  • Page 87: Starting Dell Diagnostics From Your Hard Drive

    Upon restart, the computer boots according to the boot sequence specified in system setup. 5 At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see "Dell Diagnostics Main Menu" on page 88). NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.

  • Page 88: Starting Dell Diagnostics From The Drivers And Utilities Media

    <Enter>. 5 Type 1 to start the CD menu and press <Enter> to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run.
  • Page 89 The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 90: Drivers

    5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media.

  • Page 91: Identifying Drivers

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...

  • Page 92: Using The Drivers And Utilities Media

    Drivers and Utilities media and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities media displays drivers only for hardware that came installed in your computer.

  • Page 93: Troubleshooting Software And Hardware Problems In The Microsoft Windows Vista™ Operating System

    book.book Page 93 Tuesday, November 27, 2007 10:29 AM If a particular driver is not listed, that driver is not required by your operating system. NOTE: It is recommended, for optimized performance, that you install the hardware drivers in the following order: •...

  • Page 94: Restoring Your Operating System

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore 1 Click Start 2 In the Start Search box, type System Restore and press <Enter>.

  • Page 95: Using Dell Factory Image Restore

    If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.

  • Page 96: Using The Operating System Media

    5 Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next. The Confirm Data Deletion screen appears.
  • Page 97 2 Insert the Operating System disc. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft computer and try again.

  • Page 98: Understanding Windows ® Sideshow™ And The Lcd Display

    6 When all the tests are completed, the screen displays a Passed (displayed in Green) or Failed (displayed in Red) message. 7 Note down the error code and the Failed message description and contact Dell (see "Contacting Dell" on page 200). Troubleshooting...

  • Page 99: Removing And Installing Parts

    You have performed the steps in "Turning Off Your Computer" on page 99 and "Before Working Inside Your Computer" on page 100. • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 100: Before Working Inside Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 101: Removing The Computer Cover

    book.book Page 101 Tuesday, November 27, 2007 10:29 AM Removing the Computer Cover CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

  • Page 102: Inside View Of Your Computer

    book.book Page 102 Tuesday, November 27, 2007 10:29 AM 5 Locate the three hinge tabs on the bottom edge of the computer. 6 Grip the sides of the computer cover and pivot the cover up. 7 Lift the cover away and set it aside in a secure location. Inside View of Your Computer CAUTION: Before you perform any of the procedures in this section, follow the...

  • Page 103: System Board Components

    book.book Page 103 Tuesday, November 27, 2007 10:29 AM System Board Components Removing and Installing Parts...

  • Page 104: Memory

    book.book Page 104 Tuesday, November 27, 2007 10:29 AM memory module connectors (1, 2, 3, 4) front panel I/O connector FlexBay USB connector (9 pins) 10 PCI Express x16 card 11 PCI Express x8 card connector 13 PCI card connectors 14 floppy drive connector 16 rear fan connector or 17 Processor fan...
  • Page 105 If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module.

  • Page 106: Installing Memory

    book.book Page 106 Tuesday, November 27, 2007 10:29 AM Channel A: matched pair of memory modules in connectors DIMM_1 and DIMM_2 (white securing clips) Channel B: matched pair of memory modules in connectors DIMM_3 and DIMM_4 (black securing clips) Addressing Memory With 8-GB Configurations Your computer supports a maximum of 8 GB of memory when you use four 2-GB DIMMs.
  • Page 107 book.book Page 107 Tuesday, November 27, 2007 10:29 AM memory slot on system board 5 Align the notch on the bottom of the module with the crossbar in the connector. cutouts (2) notch NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module.

  • Page 108: Removing Memory

    book.book Page 108 Tuesday, November 27, 2007 10:29 AM 6 Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module. 7 Replace the computer cover.

  • Page 109: Cards

    You can do so by touching an unpainted metal surface on the computer. Your Dell™ computer provides the following slots for PCI and PCI Express cards: •...
  • Page 110 Page 110 Tuesday, November 27, 2007 10:29 AM Installing a PCI Card NOTE: Dell offers an optional customer kit for Audigy II and IEEE 1394 PCI add-in- cards that includes a front-mounted IEEE 1394 connector. NOTE: The PCI connector adjacent to the hard drive can accommodate a card 5.5 inches in length.
  • Page 111 book.book Page 111 Tuesday, November 27, 2007 10:29 AM 3 Push the two release tabs on the card retention door from the inside to pivot the door open. Because the door is hinged, it will remain in the open position. release tab 4 If your computer includes a card retention mechanism to secure the x16 card, press the release tab downward gently and then pivot the mechanism...
  • Page 112 book.book Page 112 Tuesday, November 27, 2007 10:29 AM 8 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. fully seated card bracket caught outside of slot 9 Before you close the card retention door, ensure that: •...
  • Page 113 book.book Page 113 Tuesday, November 27, 2007 10:29 AM card retention door 10 Close the card retention door by snapping it into place to secure the card(s). NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
  • Page 114 3 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see NOTICE: To connect a network cable, first plug the cable into the network device and then plug the cable into the computer.

  • Page 115: Pci Express Cards

    book.book Page 115 Tuesday, November 27, 2007 10:29 AM 6 If you removed a sound card: Enter system setup, select Integrated Audio Controller, and then change the setting to On. Connect external audio devices to the audio connectors on the back panel of the computer.
  • Page 116 book.book Page 116 Tuesday, November 27, 2007 10:29 AM Installing a PCI Express Card 1 Follow the procedures in "Before You Begin" on page 99. card retention door 2 filler bracket 2 If present on your computer, rotate the lever on the chassis wall upward. 3 Push the two release tabs on the card retention door toward each other and pivot the door open.
  • Page 117 book.book Page 117 Tuesday, November 27, 2007 10:29 AM 4 If your computer includes a card retention mechanism to secure the x16 card, press the release tab downward gently and then pivot the mechanism upward to access the card slots. release tab 5 If you are installing a new card, remove the filler bracket to create a card-slot opening.
  • Page 118 book.book Page 118 Tuesday, November 27, 2007 10:29 AM 7 Pull the securing tab, grasp the card by its top corners, and then ease it out of its connector. PCI Express x16 card slot PCI Express x1 card 8 Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.
  • Page 119 book.book Page 119 Tuesday, November 27, 2007 10:29 AM fully seated card bracket caught outside of slot 5 11 Ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide.
  • Page 120 book.book Page 120 Tuesday, November 27, 2007 10:29 AM release tab card retention mechanism NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
  • Page 121 book.book Page 121 Tuesday, November 27, 2007 10:29 AM 15 If you installed an add-in network adapter and want to disable the integrated network adapter: Enter system setup, select Integrated NIC Controller, and then change the setting to Off. Connect the network cable to the add-in network adapter’s connectors.
  • Page 122 book.book Page 122 Tuesday, November 27, 2007 10:29 AM 3 If present on your computer, rotate the lever on the chassis wall upward. 4 Push the two release tabs on the card retention door toward each other and pivot the door open. Because the door is hinged, it will remain in the open position.
  • Page 123 7 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see "Contacting Dell" on page 200). NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.

  • Page 124: Drive Panels

    book.book Page 124 Tuesday, November 27, 2007 10:29 AM Drive Panels CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

  • Page 125: Removing The Drive-Panel Insert

    book.book Page 125 Tuesday, November 27, 2007 10:29 AM 3 Grasping the lever on the sliding plate, pull the sliding plate downward and hold in place. NOTE: The sliding plate secures and releases the drive panel and helps to secure the drives.

  • Page 126: Replacing The Drive-Panel Insert

    book.book Page 126 Tuesday, November 27, 2007 10:29 AM Replacing the Drive-Panel Insert drive panel drive-panel insert tab drive-panel insert 1 Align the notches on the drive-panel insert to the corresponding slots on the drive panel and snap into place. 2 Ensure that the drive-panel insert is correctly seated in the drive panel.

  • Page 127: Replacing The Drive Panel

    book.book Page 127 Tuesday, November 27, 2007 10:29 AM Replacing the Drive Panel 1 Follow the procedures in "Before You Begin" on page 99. 2 Remove the computer cover (see "Removing the Computer Cover" on page 101). sliding plate 3 Align the drive panel tabs with the side-door hinges. 4 Rotate the drive panel toward the computer until the sliding plate lever clicks into place and the drive panel snaps into place on the front panel.

  • Page 128: Drives

    book.book Page 128 Tuesday, November 27, 2007 10:29 AM Drives Your computer supports: • Two hard drives (Serial ATA) • Two FlexBay drives (can contain an optional floppy drive, an optional Media Card Reader, or an optional hard drive). • Two CD or DVD drives General Installation Guidelines Connect the hard drives to the connectors labeled "SATA0"...

  • Page 129: Hard Drive

    book.book Page 129 Tuesday, November 27, 2007 10:29 AM Hard Drive CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.

  • Page 130: Installing A Hard Drive

    book.book Page 130 Tuesday, November 27, 2007 10:29 AM 4 Press in on the tabs on each side of the drive and slide the drive up and out. tabs (2) 5 Replace the computer cover (see "Replacing the Computer Cover" on page 172).
  • Page 131 book.book Page 131 Tuesday, November 27, 2007 10:29 AM 5 If your replacement hard drive does not have the hard-drive bracket attached, remove the bracket from the old hard drive by unsnapping it from the drive. 6 Snap the hard-drive bracket bracket onto the replacement hard drive. 7 Install the hard drive into the computer by sliding the drive into place until it clicks into place.

  • Page 132: Adding A Second Hard Drive

    book.book Page 132 Tuesday, November 27, 2007 10:29 AM 9 Check all connectors to be certain that they are properly cabled and firmly seated. 10 Replace the computer cover (see "Replacing the Computer Cover" on page 172). NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug the cable into the computer.
  • Page 133 book.book Page 133 Tuesday, November 27, 2007 10:29 AM 5 Snap the hard-drive bracket onto the new hard drive. NOTICE: Do not install any drive into the lower hard-drive bay until you have removed the hard-drive bracket from the inside of the hard drive bay. 6 Slide the new hard drive into the empty bay and click it into place.

  • Page 134: Installing A Hard Drive In The Flexbay

    book.book Page 134 Tuesday, November 27, 2007 10:29 AM 9 Replace the computer cover ("Replacing the Computer Cover" on page 172). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 10 Connect your computer and devices to electrical outlets, and then turn them on.

  • Page 135: Removing A Hard Drive From The Flexbay

    book.book Page 135 Tuesday, November 27, 2007 10:29 AM 3 Remove the drive panel (see "Removing the Drive Panel" on page 124). 4 Remove the shoulder screws from the inside of the drive-panel insert and attach the screws to the new drive (see "Removing the Drive-Panel Insert" on page 125).

  • Page 136: Floppy Drive

    book.book Page 136 Tuesday, November 27, 2007 10:29 AM 1 Follow the procedures in "Before You Begin" on page 99. 2 Remove the computer cover (see "Removing the Computer Cover" on page 101). 3 Disconnect the power and hard-drive cables from the back of the drive. 4 Pull the sliding plate down and hold in place.
  • Page 137 book.book Page 137 Tuesday, November 27, 2007 10:29 AM power cable sliding plate lever 6 Pull the sliding plate down and hold in place. 7 Slide the floppy drive out of the floppy drive bay. floppy-drive cable floppy drive sliding plate processor airflow shroud Removing and Installing Parts...

  • Page 138: Installing A Floppy Drive

    book.book Page 138 Tuesday, November 27, 2007 10:29 AM 8 If you are not replacing the drive, replace the drive-panel insert (see "Replacing the Drive-Panel Insert" on page 126). 9 Replace the drive panel (see "Replacing the Drive Panel" on page 127). 10 Replace the computer cover (see "Replacing the Computer Cover"...
  • Page 139 See the documentation that came with the floppy drive for instructions on installing any software required for the operation of the drive. 13 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 86).

  • Page 140: Media Card Reader

    book.book Page 140 Tuesday, November 27, 2007 10:29 AM Media Card Reader For information on using the Media Card Reader, see "Using a Media Card Reader" on page 47. Removing a Media Card Reader CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 141 book.book Page 141 Tuesday, November 27, 2007 10:29 AM 5 Disconnect the USB cable on the back of the Media Card Reader. Disconnect the other end of the cable from the USB connector on the system board (see "System Board Components" on page 103). Remove the cable from any clips and lift out of the computer.

  • Page 142: Installing A Media Card Reader

    book.book Page 142 Tuesday, November 27, 2007 10:29 AM Installing a Media Card Reader CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
  • Page 143 book.book Page 143 Tuesday, November 27, 2007 10:29 AM 8 Gently slide the drive into place till it clicks in securely. NOTE: Ensure that the Media Card Reader is installed before connecting the USB cable. 9 Connect the USB cable to the back of the Media Card Reader and to the USB connector on the system board (see "System Board Components"...

  • Page 144: Cd/Dvd Drive

    book.book Page 144 Tuesday, November 27, 2007 10:29 AM CD/DVD Drive CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  • Page 145 book.book Page 145 Tuesday, November 27, 2007 10:29 AM 5 Slide the drive release mechanism to the right to release the shoulder screw and slide the drive out to remove it from the drive bay. 6 If you are not replacing the drive, replace the drive panel insert (see "Replacing the Drive-Panel Insert"...

  • Page 146: Installing A Cd/Dvd Drive

    book.book Page 146 Tuesday, November 27, 2007 10:29 AM Installing a CD/DVD Drive 1 Follow the procedures in "Before You Begin" on page 99. 2 Remove the computer cover (see "Removing the Computer Cover" on page 101). 3 If you are installing a new drive, unpack the drive and prepare it for installation.
  • Page 147 SATA 0 through 4 See the documentation that came with the drive for instructions on installing any software required for drive operation. 13 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 86). power cable system board , enable the SATA port for this drive.

  • Page 148: Processor Airflow Shroud

    book.book Page 148 Tuesday, November 27, 2007 10:29 AM Processor Airflow Shroud CAUTION: Before you perform this procedure, follow the safety instructions located in the Product Information Guide. Removing the Processor Airflow Shroud Assembly 1 Follow the procedures in "Before You Begin" on page 99. 2 Remove the computer cover (see "Removing the Computer Cover"...

  • Page 149: Installing The Processor Airflow Shroud Assembly

    book.book Page 149 Tuesday, November 27, 2007 10:29 AM NOTICE: The processor heat sink is attached to the processor airflow shroud. When you remove the airflow shroud, lay it upside down or on its side to avoid damaging the heat sink thermal interface. 4 Loosen the captive screws securing the processor airflow shroud to the chassis, then pivot the shroud forward and ease it out of the hinges.

  • Page 150: Installing The Processor Fan Cage

    book.book Page 150 Tuesday, November 27, 2007 10:29 AM 5 Lift and hold the release tab present on the bottom of the fan cage, press down on the top of the cage and slide it towards the back of the system to dislodge the tabs from the grooves that hold them down.

  • Page 151: Removing The Processor Fan

    book.book Page 151 Tuesday, November 27, 2007 10:29 AM Removing the Processor Fan 1 Follow the procedures in "Before You Begin" on page 99. 2 Remove the computer cover (see "Removing the Computer Cover" on page 101). 3 Disconnect the fan cable from the FAN_CPU connector on the system board (see "System Board Components"...

  • Page 152: Installing The Processor Fan

    book.book Page 152 Tuesday, November 27, 2007 10:29 AM Installing the Processor Fan 1 With the fan power cable oriented downward, align the rubber grommets in the fan with the holes in each corner of the processor airflow shroud, then pull the grommets through until they snap into place. NOTE: Airflow direction and orientation are shown on the side of the fan.
  • Page 153 book.book Page 153 Tuesday, November 27, 2007 10:29 AM fan cage 6 One by one, carefully pull on each corner of the fan to detach the four rubber grommets securing the fan to the fan cage. card fan rubber grommet (4) card fan cage Removing and Installing Parts...

  • Page 154: Installing The Card Fan

    book.book Page 154 Tuesday, November 27, 2007 10:29 AM Installing the Card Fan NOTICE: Ensure the fan cable is correctly routed through the opening in the lower- right corner of the fan cage. 1 With the fan power cable oriented downward, align the rubber grommets in the fan with the holes in each corner of the fan cage, then pull the grommets through until they snap into place.

  • Page 155: Installing The Processor

    book.book Page 155 Tuesday, November 27, 2007 10:29 AM 4 Remove the airflow shroud (see "Removing the Processor Airflow Shroud Assembly" on page 148). 5 Push down and out on the socket release lever. 6 Lift the socket release lever and open the processor cover. processor cover socket 7 Remove the processor from the socket.
  • Page 156 book.book Page 156 Tuesday, November 27, 2007 10:29 AM 3 Align the pin-1 corner of the processor and socket. 1 processor cover 4 socket release lever NOTICE: Socket pins are delicate. To avoid damage, ensure that the processor is aligned properly with the socket, and do not use excessive force when you install the processor.

  • Page 157: System Board

    book.book Page 157 Tuesday, November 27, 2007 10:29 AM 9 Close the computer cover (see "Replacing the Computer Cover" on page 172). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 10 Connect your computer and devices to electrical outlets, and turn them on.

  • Page 158: Installing The System Board

    book.book Page 158 Tuesday, November 27, 2007 10:29 AM Installing the System Board NOTICE: The system board and metal tray are connected and are installed as one piece. NOTICE: If you are replacing the system board, visually compare the replacement system board to the existing system board to make sure that you have the correct part.
  • Page 159 11 Connect your computer and devices to electrical outlets, and then turn them on. 12 Flash the system BIOS, as needed. NOTE: For information on flashing the system BIOS, see support.dell.com. Removing and Installing Parts...

  • Page 160: Power Supply

    book.book Page 160 Tuesday, November 27, 2007 10:29 AM Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Power Supply (PSU) DC Connector Pin Assignments DC Power Connector P1 13 14 15 16 17 18 19 20 Removing and Installing Parts...
  • Page 161 book.book Page 161 Tuesday, November 27, 2007 10:29 AM 375-W Power Supply Pin Number Signal name +3.3VDC +3.3 VDC +5 VDC +5 VDC +5 VFP +12 VBDC +12 VB DC +3.3 VDC +3.3 VDC/SE -12 VDC PS_ON +5 VDC +5 VDC +5 VDC 425-W Power Supply 18-AWG Wire...
  • Page 162 book.book Page 162 Tuesday, November 27, 2007 10:29 AM DC Power Connector P2 375-W Power Supply Pin Number Signal name +12 VA DC +12 VA DC DC Power Connector P3 and P5 375-W Power Supply Pin Number Signal name +3.3V DC +5 V DC +12 VA DC Removing and Installing Parts...
  • Page 163 book.book Page 163 Tuesday, November 27, 2007 10:29 AM DC Power Connector P7 375-W Power Supply Pin Number Signal name 18-AWG Wire +5 V DC +12 VADC DC Power Connectors P8, P9, P13, and P14 375-W Power Supply Pin Number Signal name 18-AWG Wire +3.3 VDC +5 VDC +12 VA DC White...
  • Page 164 book.book Page 164 Tuesday, November 27, 2007 10:29 AM DC Power Connectors P10 375-W Power Supply Pin Number Signal name 18-AWG Wire Color +12 VA DC Yellow Black Black +5 V DC DC Power Connectors P12 375-W Power Supply Pin Number Signal name 18-AWG Wire Color +12 VB DC...

  • Page 165: Removing The Power Supply

    book.book Page 165 Tuesday, November 27, 2007 10:29 AM DC Power Connector P15 (For 425-W PSU Only) Pin Number Signal Name +12 VC DC +12 VC DC +12 VC DC NOTE: The P15 connector is intended for use with the PCI Express graphics cards whose power requirements exceed 75 watts.

  • Page 166: Installing The Power Supply

    book.book Page 166 Tuesday, November 27, 2007 10:29 AM 5 Press and hold the metal release tab at the bottom of the power supply unit, push the power supply towards the front of the computer to free it from the securing tabs on the computer chassis. 6 Gather the power supply bundles that stem from the power supply, for easy removal and lift it out of the computer.

  • Page 167: Front I/O Panel

    book.book Page 167 Tuesday, November 27, 2007 10:29 AM 4 Replace the computer cover (see "Replacing the Computer Cover" on page 172). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 5 Connect your computer and devices to electrical outlets, and then turn them on.

  • Page 168: Removing The Front I/O Panel

    book.book Page 168 Tuesday, November 27, 2007 10:29 AM Removing the Front I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 99. 2 Remove the computer cover (see "Removing the Computer Cover"...

  • Page 169: Installing The Front I/O Panel

    book.book Page 169 Tuesday, November 27, 2007 10:29 AM 1 Front I/O panel 8 Remove the two screws that hold the I/O panel assembly to the front of the chassis. 9 Gently ease out the lower end of the I/O assembly first from its groove on the chassis followed by the upper end.

  • Page 170: Coin-Cell Battery

    book.book Page 170 Tuesday, November 27, 2007 10:29 AM 3 Align the screw holes on the I/O panel with the screw holes on the chassis, and replace the two screws. 4 Reconnect the cable that attaches the power button to the I/O panel. 5 Reconnect the 1394 cable, and audio cable (if it exists and you had removed it).
  • Page 171 book.book Page 171 Tuesday, November 27, 2007 10:29 AM To replace the battery: 1 Enter the system setup program and record the values for all the screens (see "Entering System Setup" on page 179) so that you can restore the correct settings after installing the new battery.

  • Page 172: Replacing The Computer Cover

    book.book Page 172 Tuesday, November 27, 2007 10:29 AM NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 8 Connect your computer and devices to electrical outlets, and then turn them on.

  • Page 173: A Appendix

    book.book Page 173 Tuesday, November 27, 2007 10:29 AM Appendix Specifications Processor Processor type Level 2 (L2) Cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory Computer Information Chipset DMA channels Interrupt levels BIOS chip (EEPROM) ® Intel Core™...
  • Page 174 book.book Page 174 Tuesday, November 27, 2007 10:29 AM Computer Information (continued) Memory speed System clock Video Type Audio Type Expansion Bus Bus type Connectors Connector size Connector data width (maximum) Bus speed PCI Express Connector Connector size Connector data width (maximum) Bus throughput PCI Express...
  • Page 175 book.book Page 175 Tuesday, November 27, 2007 10:29 AM Expansion Bus (continued) Bus throughput PCI Express Connector Connector size Connector data width (maximum) Bus throughput Drives Available devices Externally accessible: Internally accessible: Connectors External connectors: IEEE 1394a Network adapter eSerial ATA Audio 16 GB/s one x8 (electrically configured for an x4 card)
  • Page 176 Link integrity light (on integrated network adapter) Appendix five 7-pin connectors 2 port USB header 1 port USB header Dell proprietary USB based LCD header two 5-pin connectors three 124-pin connectors 36-pin connector 164-pin connector 98-pin connector push button blue light —...
  • Page 177 book.book Page 177 Tuesday, November 27, 2007 10:29 AM Controls and Lights (continued) Activity light (on integrated network adapter) Diagnostic lights Standby power light Power DC power supply: Wattage Voltage (see the safety instructions located in the Product Information Guide) Backup battery Physical Height...

  • Page 178: System Setup

    book.book Page 178 Tuesday, November 27, 2007 10:29 AM Environmental (continued) Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage System Setup Overview Use system setup as follows: • To change the system configuration information after you add, change, or remove any hardware in your computer •...

  • Page 179: Entering System Setup

    Page 179 Tuesday, November 27, 2007 10:29 AM Entering System Setup 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press <F2> immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time.

  • Page 180: System Setup Options

    book.book Page 180 Tuesday, November 27, 2007 10:29 AM System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System System Info Lists system information, such as the computer name, the BIOS version number and date, the system service tag, express service code and asset tag, and other system-specific information.
  • Page 181 book.book Page 181 Tuesday, November 27, 2007 10:29 AM SATA Drives 0 Enables or disables drives attached to the SATA connectors on through 4 the system board. (On default) • Off — A device attached to the interface is not usable. •...
  • Page 182 • Performance Application Support: Enables software applications to display and modify key system parameters to tune system performance. These applications are not installed or supported by Dell. The default is Off. NOTE: Pressing <Alt><F> returns your system to the factory defaults including RAID settings.
  • Page 183 book.book Page 183 Tuesday, November 27, 2007 10:29 AM SpeedStep Specifies whether Enhanced Intel SpeedStep enabled for all supported processors in the system. (Off default) • Off — Disable Enhanced SpeedStep technology • On — Enable Enhanced SpeedStep technology Determines the acoustic mode at which the hard drive HDD Acoustic Mode operates.
  • Page 184 book.book Page 184 Tuesday, November 27, 2007 10:29 AM Execute Disable Enables or disables Execute Disable Memory Protection technology. (On default) • Off — Execute Disable Memory Protection technology is disabled. • On — Execute Disable Memory Protection technology is enabled.
  • Page 185 book.book Page 185 Tuesday, November 27, 2007 10:29 AM Suspend Mode Specifies the power management suspend mode. (S3 default) • S1 — The computer resumes more quickly from sleep mode. • S3 — The computer conserves more power when not in use (system memory remains active).

  • Page 186: Boot Sequence

    book.book Page 186 Tuesday, November 27, 2007 10:29 AM POST Hotkeys Specifies the function keys to display on the screen when the computer starts. (Setup & Boot Menu default) • Setup & Boot Menu — Display both messages (F2=Setup and F12=Boot Menu). •...
  • Page 187 book.book Page 187 Tuesday, November 27, 2007 10:29 AM • Onboard or USB CD-ROM Drive — The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CD has no operating system, the computer attempts to boot from the next bootable device. •...

  • Page 188: Clearing Forgotten Passwords

    book.book Page 188 Tuesday, November 27, 2007 10:29 AM Changing Boot Sequence for Future Boots 1 Enter system setup (see "Entering System Setup" on page 179). 2 Use the arrow keys to highlight the Boot Sequence menu option and press <Enter>...
  • Page 189 book.book Page 189 Tuesday, November 27, 2007 10:29 AM 3 Locate the RTCRST_PSWD jumper on the system board (see "System Board Components" on page 103), then remove the jumper plug (located on pins three and four) and set the plug aside. 4 Close the computer cover.

  • Page 190: Clearing Cmos Settings

    book.book Page 190 Tuesday, November 27, 2007 10:29 AM 11 Replace the computer cover (see "Replacing the Computer Cover" on page 172). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 12 Connect your computer and devices to electrical outlets, and then turn them on.

  • Page 191: Cleaning Your Computer

    book.book Page 191 Tuesday, November 27, 2007 10:29 AM Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet.

  • Page 192: Floppy Drive

    book.book Page 192 Tuesday, November 27, 2007 10:29 AM 5 Recenter the rollers in their channels if they are misaligned. Ensure that fluff from the swab is not left on the rollers. 6 Replace the ball and retainer ring, and turn the retainer ring clockwise until it clicks into place.

  • Page 193: Fcc Notices (U.s. Only)

    Once you have determined your system’s FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1 This device may not cause harmful interference.

  • Page 194: Class B

    Consult the dealer or an experienced radio/television technician for help. FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Product name: Dell™ XPS™ 420 • Model number: DC01L Company name: Dell Inc.

  • Page 195: Getting Help

    1 See "Troubleshooting" on page 61 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 86 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 199.

  • Page 196: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 198, and then see the contact information for your region or go to support.dell.com.

  • Page 197: Autotech Service

    "Contacting Dell" on page 200. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell"...

  • Page 198: Returning Items For Warranty Repair Or Credit

    Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 199). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.
  • Page 199 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 200: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 201: Glossary

    book.book Page 201 Tuesday, November 27, 2007 10:29 AM Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
  • Page 202 book.book Page 202 Tuesday, November 27, 2007 10:29 AM battery life span — The length of time (years) during which a portable computer battery is able to be depleted and recharged. battery operating time — The length of time (minutes or hours) that a portable computer battery powers the computer.
  • Page 203 book.book Page 203 Tuesday, November 27, 2007 10:29 AM L1 cache — Primary cache stored inside the processor. L2 cache — Secondary cache which can either be external to the processor or incorporated into the processor architecture. carnet — An international customs document that facilitates temporary imports into foreign countries.
  • Page 204 book.book Page 204 Tuesday, November 27, 2007 10:29 AM DDR SDRAM — double-data-rate SDRAM — A type of SDRAM that doubles the data burst cycle, improving system performance. DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz.
  • Page 205 book.book Page 205 Tuesday, November 27, 2007 10:29 AM dual display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as extended display mode. DVD-R — DVD recordable — A recordable version of a DVD. Data can be recorded only once onto a DVD-R.
  • Page 206 Page 206 Tuesday, November 27, 2007 10:29 AM Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
  • Page 207 book.book Page 207 Tuesday, November 27, 2007 10:29 AM GHz — gigahertz — A measurement of frequency that equals one thousand million Hz, or one thousand MHz. The speeds for computer processors, buses, and interfaces are often measured in GHz. graphics mode —...
  • Page 208 book.book Page 208 Tuesday, November 27, 2007 10:29 AM infrared sensor — A port that allows you to transfer data between the computer and infrared-compatible devices without using a cable connection. integrated — Usually refers to components that are physically located on the computer’s system board.
  • Page 209 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...
  • Page 210 book.book Page 210 Tuesday, November 27, 2007 10:29 AM Mini-Card — A small card designed for integrated peripherals, such as communication NICs. The Mini-Card is functionally equivalent to a standard PCI expansion card. modem — A device that allows your computer to communicate with other computers over analog telephone lines.
  • Page 211 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are capable of different speeds, they will operate at the slower speed. PCMCIA — Personal Computer Memory Card International Association — The organization that establishes standards for PC Cards.
  • Page 212 book.book Page 212 Tuesday, November 27, 2007 10:29 AM RAID — redundant array of independent disks — A method of providing data redundancy. Some common implementations of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. RAM —...
  • Page 213 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 214 book.book Page 214 Tuesday, November 27, 2007 10:29 AM StrikeZone™ — Reinforced area of the platform base that protects the hard drive by acting as a dampening device when a computer experiences resonating shock or is dropped (whether the computer is on or off). surge protectors —...
  • Page 215 book.book Page 215 Tuesday, November 27, 2007 10:29 AM TPM — trusted platform module — A hardware-based security feature that when combined with security software enhances network and computer security by enabling features such as file and e-mail protection. travel module — A plastic device designed to fit inside the module bay of a portable computer to reduce the weight of the computer.
  • Page 216 book.book Page 216 Tuesday, November 27, 2007 10:29 AM video memory — Memory that consists of memory chips dedicated to video functions. Video memory is usually faster than system memory. The amount of video memory installed primarily influences the number of colors that a program can display. video mode —...
  • Page 217 book.book Page 217 Tuesday, November 27, 2007 10:29 AM write-protected — Files or media that cannot be changed. Use write-protection when you want to protect data from being changed or destroyed. To write-protect a 3.5-inch floppy disk, slide its write-protect tab to the open position. WWAN —...
  • Page 218 book.book Page 218 Tuesday, November 27, 2007 10:29 AM Glossary...

  • Page 219: Index

    66 conflicts software and hardware incompatibilities, 93 connectors headphone, 18 IEEE, 16, 18 network adapter, 21 power, 19 USB, 18 contacting Dell, 200 copying CDs helpful tips, 46 how to, 44-45 copying DVDs helpful tips, 46 how to, 44-45 Index...
  • Page 220 Page 220 Tuesday, November 27, 2007 10:29 AM cover replacing, 172 CPU overclocking, 59 Dell contacting, 193, 200 support site, 13 Dell Diagnostics, 86 Dell Premier Support website, 12 DellConnect, 196 Device Driver Rollback, 91 diagnostic lights, 76 diagnostics beep codes, 81 Dell, 86 lights, 76 display.
  • Page 221 Page 221 Tuesday, November 27, 2007 10:29 AM Graphics Dual Graphics, 59 hard drive problems, 63 hardware beep codes, 81 conflicts, 93 Dell Diagnostics, 86 drives, RAID configuration, 30 Hardware Troubleshooter, 93 headphone connector, 18 Help and Support, 14 hibernate mode, 57 IEEE...
  • Page 222 book.book Page 222 Tuesday, November 27, 2007 10:29 AM memory problems, 68 messages error, 64 system, 83 Microsoft Windows label, 12 modem problems, 63 monitor blank, 73 clone mode, 30 connect DVI, 24, 26 connect TV, 24 connect VGA, 24-26 connecting, 24 connecting two, 25-26 display settings, 30...
  • Page 223 61 beep codes, 81 blue screen, 67 CD-RW drive, 62 computer crashes, 66-67 computer stops responding, 66 conflicts, 93 Dell Diagnostics, 86 diagnostic lights, 76 drives, 62 e-mail, 63 error messages, 64 general, 66 hard drive, 63 IEEE 1394, 65...
  • Page 224 174 memory, 173 physical, 177 power, 177 processor, 173 technical, 173 video, 174 support contacting Dell, 193, 200 support website, 13 system board, 103 Index system messages, 83 System Restore, 94 system setup, 178 entering, 179 options, 180...
  • Page 225 book.book Page 225 Tuesday, November 27, 2007 10:29 AM warranty information, 12 Windows Vista Factory Image Restore, 95 Help and Support, 14 hibernate mode, 57 Network Setup Wizard, 55 reinstalling, 14, 94 sleep mode, 56 System Restore, 94 Windows XP Hardware Troubleshooter, 93 Help and Support, 14 Network Setup Wizard, 55...
  • Page 226 book.book Page 226 Tuesday, November 27, 2007 10:29 AM Index...

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