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Using the documentation and diagnostic Television output notice . . 78 programs . . 75 Trademarks . . 78 Calling for service . . 75 Using other services . 76 Index ....79 Purchasing additional services .
If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can ® obtain a Portable Document Format (PDF) version from the Lenovo Support Web site at: http://www.lenovo.com/support...
Important: Before you install or replace any option, be sure to read and understand the “Important safety information” first. These precautions and guidelines will help you work safely. Note: Use only computer parts provided by Lenovo. Features This section provides an overview of the computer features and preinstalled software.
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v Audio line-in connector, audio line-out connector, and microphone connector on the rear panel v Mono internal speaker Connectivity v 10/100/1000 Mbps integrated Ethernet controller v Peripheral Component Interconnect (PCI) V.90 Data/Fax modem (some models) System management features v Ability to store power-on self-test (POST) hardware test results v ASF 2.0 (Alert Standard Format Specification) v Automatic power-on startup v Preboot Execution Environment (PXE) and Dynamic Host Configuration Protocol...
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1. The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
Specifications This section lists the physical specifications for your computer. Dimensions Width: 175 mm (6.9 inches) Height: 402 mm (15.8 inches) Depth: 440 mm (17.3 inches) Weight Maximum configuration as shipped: 11 kg (24 lbs) Environment Air temperature: Operating: 10° to 35°C (50° to 95°F) Non-operating: -40°...
This section describes the Windows applications provided with your computer. Software provided by Lenovo The following software applications are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software provided with your computer may vary depending on your model type.
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(ThinkVantage applications, device drivers, BIOS updates, and other third party applications). Some examples of software that you should keep updated are programs provided by Lenovo, such as the Rescue and Recovery program and the ThinkVantage Productivity Center program.
Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Locations This section provides information to help you locate your computer connectors, components, parts on the system board, and internal drives. Locating connectors on the front of your computer Figure 1 shows the location of the connectors on the front of your computer. Figure 1.
Locating connectors on the rear of your computer Figure 2 shows the location of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2.
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Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
Locating components To remove the computer cover, see “Removing the computer cover” on page 16. Figure 3 shows the location of the various components in your computer. Figure 3. Component locations 1 Heat sink and fan assembly 6 PCI card slot 2 Memory modules 7 PCI Express x1 card slot 3 Battery...
Locating parts on the system board Figure 4 shows the location of the parts on the system board. Figure 4. System board parts locations 1 4-pin power connector 13 Internal speaker connector 2 System fan connector 14 Front USB connector 2 3 Microprocessor fan connector 15 Clear CMOS (Complementary Metal-Oxide Semiconductor)/Recovery jumper...
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the cables to the drive installed. Refer to the appropriate section in Chapter 2, “Installing or replacing hardware,” on page 15 for instructions on how to install or replace internal drives for your computer. Figure 5 shows the locations of the drive bays. Figure 5.
PCI cards, or drives, and maintain your computer by replacing the failing hardware. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover.
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6. Press the cover-release button on the side of the computer cover and slide the computer cover to the rear to remove. Figure 6. Removing the computer cover Chapter 2. Installing or replacing hardware...
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a PCI card. Your computer has two standard PCI card slots, one PCI Express x1 card slot, and one PCI Express x16 graphics card slot.
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To install or replace a PCI card, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
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b. If the PCI card is secured in place by a retaining latch 1 , press the retaining latch to release the PCI card from the latch. Then, grasp the PCI card by the edges and carefully pull it out of the slot. 5.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module.
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support User Guide...
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This section provides instructions on how to replace the battery. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when you turn off the computer. The battery normally requires no charging or maintenance throughout its life;...
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the power supply assembly.
8. Install the four screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. 9. Reconnect the power supply assembly connectors to the system board.
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5. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board. 6. Pivot the handle 1 to release the heat sink and fan assembly clamp and then disengage the clamp from the plastic retention bracket. Figure 16.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the primary hard disk drive.
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3. Locate the primary hard disk drive. See Figure 5 on page 13. 4. Disconnect the signal and power cables from the hard disk drive. 5. Press the blue release tab 1 down, slide the hard disk drive cage 2 back, and pivot it outward.
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9. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the secondary hard disk drive.
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To replace the secondary hard disk drive: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
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9. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive.
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1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 16. 3.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the diskette drive or card reader.
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5. Press the release button and slide the diskette drive or card reader out of the front of the computer. Figure 26. Removing the diskette drive or card reader 6. Remove the retainer bracket from the failing diskette drive or card reader and install it on a new diskette drive or card reader.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front fan assembly.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the rear fan assembly.
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To replace the rear fan assembly: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front audio and USB assembly.
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To replace the front audio and USB assembly: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the internal speaker.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the keyboard. To replace the keyboard: 1.
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Note: Your keyboard might be connected to a PS/2 keyboard connector 1 or a USB connector 2 . Depending on where your keyboard is connected, see “Locating connectors on the rear of your computer” on page 9 or “Locating connectors on the front of your computer” on page 8. Figure 35.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the mouse. To replace the mouse: 1.
6. To update your configuration, see Chapter 4, “Using the Setup Utility,” on page Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
See Figure 38. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order a security cable directly from Lenovo by searching on Kensington at: http://www.lenovo.com/support...
Padlock Your computer is equipped with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 39. Installing a padlock Password protection To deter unauthorized use of your computer, you can use the Setup Utility program to set a password.
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4. Reinstall the computer cover and connect the power cord. See “Completing the parts replacement” on page 45. 5. Restart the computer, leave it on for approximately 10 seconds. Turn off the computer by holding the power switch for approximately five seconds. 6.
Chapter 3. Recovery information This chapter will help you get familiar with recovery solutions provided by Lenovo. This chapter explains when and how to use the following recovery methods: v Creating and using recovery media v Performing backup and recovery operations...
v To create Product Recovery discs on the Windows Vista operating system, click Start → All Programs → ThinkVantage → Create Product Recovery Media. Then, follow the instructions on the screen. v To create Product Recovery discs on the Windows XP operating system, click Start →...
To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start → All Programs → Lenovo ThinkVantage Tools → Enhanced Backup and Restore. The Rescue and Recovery program opens.
4. Follow the instructions on the screen. v To perform a recovery operation using the Rescue and Recovery program on the Windows Vista operating system or the Windows XP operating system, do the following: 1. From the Windows desktop, click Start → All Programs → ThinkVantage → Rescue and Recovery.
To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start → All Programs → Lenovo ThinkVantage Tools → Enhanced Backup and Restore. The Rescue and Recovery program opens.
4. In the Rescue Media area, select the type of rescue media you want to create. You can create a rescue medium using a disc, a USB hard disk drive, or a secondary internal hard disk drive. 5. Click OK and follow the instructions on the screen. v To create a rescue medium on the Windows Vista operating system or the Windows XP operating system, do the following: 1.
Device drivers for factory-installed devices are located in the SWTOOLS\DRIVERS subdirectory on the computer hard disk drive (usually drive C:). The latest device drivers for factory-installed devices are also available at http://www.lenovo.com/ support. Other device drivers are on the software media that come with individual devices.
4. Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO. 5. Open the appropriate device subfolder. 6. Do one of the following: v In the device subfolder, look for a README.txt file or a file with the .txt extension.
Password considerations A password can be any combination of up to 12 (1 to 12) alphabetic and numeric characters (a-z and 0-9). For security reasons, it is recommended to use a strong password that cannot be easily compromised. A strong password should adhere to the following rules: v Have at least eight characters in length and contain at least one alphabetic character and one numeric character...
To set the SATA 1, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 59). 2. From the Setup Utility program menu, select Devices → SATA Drives Setup → SATA 1 and press Enter. 3.
Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 59). 2. Select Startup and read the information displayed on the right side of the screen.
Lenovo might make changes and enhancements to the POST/BIOS. When updates are released, they are available as downloadable files at http://www.lenovo.com.
Web site. 1. Go to http://www.lenovo.com/support. 2. Locate the Downloadable files for your machine type as follows: a. In the Enter a product field, type your machine type.
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10. The recovery session will take two to three minutes. During this time you will hear a series of beeps. After the update session is completed, there will be no video, the series of beeps will end, and the system will automatically turn off. Immediately remove the disc from the optical drive before the computer completely turns off or remove the diskette from the diskette drive.
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone.
2. If you are unable to isolate and repair the problem yourself after running the diagnostic programs, save and print the log files created by the diagnostic programs. You will need the log files when you speak to a Lenovo technical support representative.
Lenovo troubleshooting center, update system drivers, and view system information. To run the Lenovo System Toolbox program, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the Lenovo System Toolbox help system.
PC-Doctor for DOS You can also download the latest version of the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the Windows operating system or if the two diagnostic programs preinstalled on your computer have not been successful in isolating a possible problem.
3. Turn the mouse upside down to look at the lens. a. If there is a smudge on the lens, gently clean the area with a plain cotton-tipped swab. b. If there is debris in the lens, gently blow the debris away from the area. 4.
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6. Blow air carefully into the ball cage 4 to dislodge dust and lint. 7. Look for a buildup of dirt on the plastic rollers 3 inside the ball cage. This buildup usually appears as a stripe running across the middle of the rollers. 8.
PDF file and you will be guided through the Adobe Reader program installation. 2. The publications are available in other languages on the Lenovo Support Web site at: http://www.lenovo.com/support 3.
Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built-in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer. Note: The Lenovo Welcome program is only available on computers preinstalled with the Windows 7 operating system from Lenovo.
For instructions on using the diagnostic programs, see “Diagnostic programs” on page 68. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, follow the instructions at: http://www.lenovo.com/support...
Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative. If possible, be at your computer when you call. Have the following information...
Macrovision Corporation. Reverse engineering or disassembly is prohibited. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo...