Chapter 8. Replacing FRUs ..67 Lenovo Solution Center ... Locations....
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Recovery discs ....Windows XP Professional Recovery CD . . . Windows Vista 32 Home Basic Recovery Chapter 10. Additional service CD ....information .
Chapter 1. About this manual This manual contains service and reference information for ThinkCentre® computer machine types listed on the front cover. This manual is intended only for trained servicers who are familiar with Lenovo® computer products. Note: Be sure to read and understand the Chapter 2 “Safety information” on page 3 before using the information in this manual.
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Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo's requirements and schedule in the EU. Products sold in 2005 will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts.
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Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
Voltage-selection switch Some computers are equipped with a voltage-selection switch located near the power-cord connection point on the computer. If your computer has a voltage-selection switch, ensure that you set the switch to match the voltage available at your electrical outlet. Setting the voltage-selection switch incorrectly can cause permanent damage to the computer.
5. Check for any obvious alterations. Use good judgment as to the safety of any alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage. 7.
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• French • German • Hebrew • Italian • Korean • Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
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CAUTION: When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •...
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≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) PERIGO ThinkCentre Hardware Maintenance Manual...
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A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
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• Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser. Não existem peças que podem ser consertadas no interior do dispositivo. • A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à...
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DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
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Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des connecteurs. 4.
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≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation.
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• Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. • Zum Installieren, Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß...
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Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen.
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PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. •...
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• Se possibile, utilizzare solo una mano per collegare o scollegare i cavi di segnale. • Non accendere assolutamente apparecchiature in presenza di incendi, perdite d'acqua o danno strutturale. • Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e il modem prima di aprire i coperchi del dispositivo, salvo istruzioni contrarie relative alle procedure di installazione e configurazione.
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PERICOLO Alcune unità laser contengono un diodo laser di Classe 3A o Classe 3B. Tener presente quanto segue: Aprendo l'unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici ed evitare l'esposizione al fascio. ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENZIONE:...
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PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
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• Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración. • Conecte y desconecte los cables, como se describe en la tabla siguiente, cuando instale, mueva o abra las cubiertas de este producto o de los dispositivos conectados.
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Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)
The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance. See “Lenovo Solution Center” on page 35 for detailed information.
Specifications This section lists the physical specifications for your computer. Dimensions Width: 275 mm (10.83 inches) Height: 79 mm (3.11 inches) Depth: 238 mm (9.37 inches) Weight Maximum configuration as shipped: 4.18 kg (9.22 lbs) Environment • Air temperature: Operating: 10° to 35°C (50° to 95°F) Non-operating: -40°...
• If the LED is not illuminated (off), go to step 2 on page 32 2. Check the status of the power indicator LED on the AC/DC power adapter. • If the LED is illuminated (on), go to step 7 on page 32. •...
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5. Have the same software versions and levels 6. Have the same diagnostic diskettes (version) 7. Have the same configuration options set in the system 8. Have the same setup for operating-system-controlled files Comparing the configuration and software setup between “working and non-working” systems will often lead to problem resolution.
4. If you are unable to isolate and repair the problem yourself after running the programs, save and print the log files created by the programs. You will need the log files when you speak to a Lenovo technical support representative.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
1. Download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program from: http://www.lenovo.com/support 2. Use any CD/DVD burning software to create a diagnostic disc with the ISO image. Running the diagnostic program from a diagnostic disc This section provides instructions on how to run the diagnostic program from a diagnostic disc that you created.
Test results (N/A, PASSED, FAILED, ABORTED) are displayed in the field beside the test description and in the test log. See “Viewing the test log” on page 39. To select one or more tests, use the following procedure. 1. Open the corresponding test category. 2.
• Performs all the steps in Quick Erase. • Provides a DOS utility that writes random data to all sectors of the hard drive. • Provides an estimate of time to completion along with a visual representation of completion status. •...
• Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous passwords Power-On Password When a Power-On Password is set, you are prompted to type a valid password each time the computer is turned on.
2. From the Setup Utility program main menu, select Devices. 3. Depending on the device you want to enable or disable, do one of the following: • Select USB Setup to enable or disable a USB device. • Select ATA Drive Setup to enable or disable an internal or external SATA device. 4.
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Diagnostic Error Code FRU/Action No action 000-000-XXX BIOS Test Passed 000-002-XXX BIOS Timeout 1. Flash the system. See “Updating (flashing) BIOS from a disc” on page 210. 2. System board 000-024-XXX BIOS Addressing test failure 1. Flash the system. See “Updating (flashing) BIOS from a disc”...
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Diagnostic Error Code FRU/Action 1. Make sure the component that is called out is 000-198-XXX BIOS test aborted connected and/or enabled. See Chapter 6 “Using the Setup Utility” on page 41. 2. Flash the system and retest. See “Updating (flashing) BIOS from a disc”...
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Diagnostic Error Code FRU/Action 001-041-XXX System DMA failure 1. Turn off/on the system and re-test. 2. System board 001-195-XXX System Test aborted by user Information only Restart the test, if necessary. 1. Press F3 to review the log file. 001-196-XXX System test halt, error threshold exceeded 2.
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Diagnostic Error Code FRU/Action 001-276-XXX System IRQ9 failure 1. Device on IRQ9 2. System board 001-277-XXX System IRQ10 failure 1. Device on IRQ10 2. System board 001-278-XXX System IRQ11 failure 1. Device on IRQ11 2. System board 001-279-XXX System IRQ12 failure 1.
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Diagnostic Error Code FRU/Action 005-027-XXX Video Configuration/Setup error 1. Run the Setup Utility program. 2. Video drivers update 3. Video card, if installed 4. System board 005-031-XXX Video Device Cable failure 1. Video cable 2. Monitor 3. Video card, if installed 4.
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Diagnostic Error Code FRU/Action 006-196-XXX Diskette interface test halt, error threshold 1. Press F3 to review the log file. exceeded 2. Restart the test to reset the log file. 006-197-XXX Diskette interface test warning 1. If a component is called out, make sure it is connected and/or enabled .
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Diagnostic Error Code FRU/Action 015-196-XXX USB port test halt, error threshold exceeded 1. Press F3 to review the log file. 2. Restart the test to reset the log file. 015-197-XXX USB port test warning 1. Make sure the component that is called out is connected and/or enabled.
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Diagnostic Error Code FRU/Action 018-250-XXX PCI Card Services error 1. PCI card 2. Riser card, if installed 3. System board 020-000-XXX PCI Interface Test Passed No action 020-0XX-XXX PCI Interface error 1. PCI card 2. Riser card, if installed 3. System board 020-195-XXX PCI Test aborted by user Information only Restart the test, if necessary.
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Diagnostic Error Code FRU/Action 1. IDE signal cable 025-02X-XXX 025-03X-XXX 025-04X-XXX IDE Interface failure 2. Check AC/DC power adapter 3. Reseat IDE signal cable 4. IDE device 5. System board 025-195-XXX IDE interface Test aborted by user Information only Restart the test, if necessary. 025-196-XXX IDE interface test halt, error threshold 1.
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Diagnostic Error Code FRU/Action 030-196-XXX SCSI interface test halt, error threshold 1. Press F3 to review the log file. exceeded 2. Restart the test to reset the log file. 030-197-XXX SCSI interface test warning 1. Make sure the component that is called out is connected and/or enabled.
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Diagnostic Error Code FRU/Action 071-00X-XXX 071-01X-XXX 071-02X-XXXAudio port 1. Run the Setup Utility program. error 2. Flash the system. See “Updating (flashing) BIOS from a disc” on page 210. 3. System board 071-03X-XXX Audio port failure 1. Speakers 2. Microphone 3.
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Diagnostic Error Code FRU/Action 1. Make sure the component that is called out is 080-197-XXX Game Port interface test warning connected and/or enabled. See Chapter 6 “Using the Setup Utility” on page 41. 2. Re-run the test. 3. Replace the component that is called out in warning statement.
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Diagnostic Error Code FRU/Action 086-199-XXX Mouse Port interface test failed, cause 1. See “Undetermined problems” on page 64. unknown 2. Flash the system and re-test. See “Updating (flashing) BIOS from a disc” on page 210. 3. Replace component under function test. 089-000-XXX Microprocessor Test Passed No action 089-XXX-XXX Microprocessor failure...
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Diagnostic Error Code FRU/Action 170-199-XXX Voltage Sensor(s) test failed, cause 1. See “Undetermined problems” on page 64. unknown 2. Flash the system and re-test. See “Updating (flashing) BIOS from a disc” on page 210. 3. Replace component under function test. 170-250-XXX 170-251-XXX Voltage Sensor(s) Voltage 1.
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Diagnostic Error Code FRU/Action 1. Replace the memory module called out by the test 201-XXX-XXX System Memory error 2. System board No action 202-000-XXX System Cache Test Passed 202-XXX-XXX System Cache error 1. Cache, if removable 2. System board 3. Microprocessor 206-000-XXX Diskette Drive Test Passed No action 206-XXX-XXX Diskette Drive error...
Diagnostic Error Code FRU/Action No action 305-000-XXX Monitor DDC Test Passed 305-250-XXX Monitor DDC self test failure 1. Run the Setup Utility program to enable DDC 2. Cable 3. Monitor 4. Video card 5. System board 415-000-XXXModem Test Passed No action 415-XXX-XXX Modem error Remove the Modem and re-test the system Beep symptoms...
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Error code POST error message Description/Action CMOS Battery Failure The CMOS battery is no longer functional. Replace the battery. Keyboard error or no keyboard Cannot initialize the keyboard. present Make sure the keyboard is correctly connected to the computer and that no keys are held pressed during the POST.
Error code POST error message Description/Action 1820 More than one external fingerprint If more than one external fingerprint reader is attached. Power off and reader is connected to a computer, remove all but the reader that you this error message will be displayed set up within your main operating to inform you to remove all of the system.
Message/Symptom FRU/Action 1. Run the Memory tests Incorrect memory size during POST 2. Memory Module 3. System Board "Insert a Diskette" icon appears with a known-good 1. System Board diagnostics diskette in the first 3.5-inch diskette drive. 2. Diskette Drive Cable 3.
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e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive 3. Turn on the power and the computer to re-test the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter cards. If all devices and adapter cards have been removed, and the problem continues, replace the system board.
Figure 3. Component locations Optical drive Heat sink Front bezel Memory module Hard disk drive (installed in some models) Battery System fan assembly Internal speaker Locating parts on the system board Figure 4 “System board parts locations” on page 70 shows the locations of the parts on the system board. Chapter 8 Replacing FRUs...
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to open the computer cover. ThinkCentre Hardware Maintenance Manual...
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the front bezel.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration).
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front audio and USB assembly.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink. Chapter 8...
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CAUTION: The heat sink might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover. To replace the heat sink, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkStation Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the microprocessor. CAUTION: The heat sink and microprocessor might be very hot.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the system board. ThinkCentre Hardware Maintenance Manual...
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CAUTION: The heat sink and microprocessor might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover. To replace the system board: 1. Open the computer cover. See “Opening the computer cover” on page 70. 2.
Figure 14. Installing the socket cover Note: Your microprocessor socket and cover might look slightly different from the illustration. 5. Carefully press the other side of the socket cover downwards until the socket cover snaps into place. Figure 15. Securing the socket cover 6.
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ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the system fan. To replace the system fan: 1. Open the computer cover. See “Opening the computer cover” on page 70. 2. Disconnect the system fan cable from the system fan connector on the system board. See “Locating parts on the system board”...
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the hard disk drive if your computer has one. For computer models that do not have an internal hard disk drive installed and use a remote hard disk drive accessed through the SMC - Storage Array, contact your network or storage administrator.
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3. Disconnect the power cable from the optical drive first. 4. Press inward on the side tabs of the hard disk drive bracket. Place your finger on the tab located on the front of the hard disk drive bracket and then pivot the hard disk drive upward to remove it from the hard disk drive bay.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the ac power adapter. To replace the ac power adapter, do the following: 1.
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ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the ac power adapter bracket. To replace the ac power adapter bracket, do the following: 1. Remove any media from the drives and turn off all attached devices and the computer.
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Figure 23. Installing the ac power adapter into the new bracket 7. Insert the two tabs and the tab on the new power adapter bracket into the corresponding holes in the chassis, and then press the new bracket downward to secure the bracket to the chassis. Figure 24.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive. To replace the optical drive, do the following: 1.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the internal speaker. To replace the internal speaker, do the following: 1.
Figure 28. Removing the internal speaker 6. Position the new internal speaker into the metal clips and push the internal speaker upwards until it is secured by the lock latch 7. Connect the new internal speaker cable to the system board. See “Locating parts on the system board”...
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Figure 29. Cable routing 4. Close the computer cover as shown. 5. If there is an integrated cable lock available, lock the computer. 6. Reconnect the external cables and power cords to the computer. See “Locating connectors on the rear of your computer” on page 67. 7.
• MT 5296: all models • MT 3025, 3034, 3131, 3142, 3307, 3356, 4394, 5092, 6667, and 6673_SB Keyboard and Mouse Keyboard (Lenovo Preferred Pro USB -- without hub) FRU # US English • MT 3244: A1U A2U A9G A8U BIG B2G B3G B4U •...
Windows Vista Home Basic 32 with IE9 FRU # • MT 3467: CTO • MT 3557: CTO • MT 3692: CTO • MT 3853: CTO • MT 5226: CTO • MT 5296: CTO • MT 3025, 3034, 3131, 3142, 3307, 3356, 4394, 5092, 6667, and 6673_SB Windows Vista Business 32 Recovery CD Note: The Windows Vista recovery DVDs are available only for models with a valid Microsoft Windows Vista certificate of authenticity (COA) affixed to the system.
Windows 7 Starter 32 Recovery CD Windows 7 Starter 32 FRU # US English • MT 3244: • MT 3257: • MT 3467: • MT 3557: 03T1651 • MT 3692: • MT 3853: • MT 5226: • MT 5296: • MT 3025, 3034, 3131, 3142, 3307, 3356, 4394, 5092, 6667, and 6673_SB Windows XP Professional Recovery CD Note: The Windows XP Professional recovery DVDs are available only for models with a valid Microsoft Windows XP Professional certificate of authenticity (COA) affixed to the system.
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Windows XP Professional FRU # German • MT 3244: • MT 3257: • MT 3467: • MT 3557: 03T5059 • MT 3692: • MT 3853: • MT 5226: • MT 5296: • MT 3025, 3034, 3131, 3142, 3307, 3356, 4394, 5092, 6667, and 6673_SB Italian •...
“Using passwords” on page 41. Operating system password Note: This section applies only to computer models that have an operating system preinstalled from Lenovo. An operating system password is very similar to a power-on password and denies access to the computer by an unauthorized user when the password is activated.
6. Follow the instructions on the screen to complete the update. Updating (flashing) BIOS from your operating system Note: Because Lenovo makes constant improvements to the Web site, the Web page contents are subject to change without notice, including the contents referenced in the following procedure.
3. Locate the Clear CMOS /Recovery jumper on the system board. Refer to “Locating parts on the system board” on page 69. 4. Remove any cables that impede access to the Clear CMOS /Recovery jumper. 5. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin 3).
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Macrovision Corporation. Reverse engineering or disassembly is prohibited. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo PS/2 Rescue and Recovery...