Page 1
Express5800/320Ma: Software Installation and Configuration Guide NEC Solutions (America), Inc. NR002w...
Page 2
Software described in NEC (a) is the property of NEC and/or its licensees, (b) is furnished only under license, and (c) may be copied or used only as expressly permitted under the terms of the license.
Contents Preface 1. Overview of Software Installation, Upgrade, and Configuration Acronyms Installation-Related Documents 2. Installing Express5800/320Ma System Software Overview of the IPL and Post-IPL Procedures IPL Considerations Mini-Setup Worksheet Performing the IPL Procedure Preparing for the IPL Procedure Performing the IPL Procedure...
Page 4
Completing the Upgrade Backing Out of the Upgrade Appendix A. Connecting a UPS to an Express5800/320Ma System Overview of Connecting a UPS to an Express5800/320Ma System A-1 Connecting a UPS to the Express5800/320Ma System Configuring the UPS Express5800/320Ma: Software Installation and Configuration Guide...
Page 5
Contents Installing PCNS on the Express5800/320Ma System Configuring the PCNS User Interface Verifying the PCNS Installation Protecting Against Data Loss after a Medium Power Loss Index Index-1 Contents...
Page 6
Figures Figure 3-1. SNMP Service Properties Traps Tab Figure 3-2. SNMP Service Properties Security Tab Figure 3-3. Slot and Disk Numbering 3-10 Express5800/320Ma: Software Installation and Configuration Guide...
Preface Purpose of This Manual The Express5800/320Ma: Software Installation and Configuration Guide documents how to install and configure Express5800/320Ma software. Audience This manual is intended for system administrators who install and configure Express5800/320Ma software. Notation Conventions This document uses the notation conventions described in this section.
Page 10
Preface Typographical Conventions The following typographical conventions are used in Express5800/320Ma documents: • The bold font emphasizes words in text or indicates text that you type, the name of a screen object, or the name of a programming element. For example: Before handling or replacing a system component, make sure that you are properly grounded by using a grounded wrist strap.
Preface Getting Help If you have a technical question about Express5800/320Ma hardware or software, try these online resources first: • Online support from NEC Technical Support. You can find the latest technical information about an Express5800/320Ma through online product support at the...
Page 12
Preface Express5800/320Ma: Software Installation and Configuration Guide...
NTFS NT file system ® PCNS PowerChute Network Shutdown Power distribution unit Rapid Disk Resync (disk mirroring) Remote Management Installation Software Availability Manager SNMP Simple Network Management Protocol Uninterruptible power supply Virtual Technician Module Express5800/320Ma: Software Installation and Configuration Guide...
Table 1-2 lists documents that you may need while you install and configure Express5800/320Ma software. You can use a Web browser to read these documents from the Express5800/320Ma ExpressBuilder CD (2 of 2). The documents are installed from the Express5800/320Ma ExpressBuilder CD (2 of 2), as described by the following: •...
Page 16
Installation-Related Documents Express5800/320Ma: Software Installation and Configuration Guide...
If you are using a duplicate system disk, perform only the post-IPL procedure described in “The Post-IPL Procedure” on page 2-9. 2. Software installation services are available. Contact NEC Technical Support for details. Installing Express5800/320Ma System Software...
Do not attempt to use your Windows Server CD alone to install or reinstall Windows Server. Instead, use the NEC ExpressBuilder CD (1 of 2) to perform the IPL procedure. The NEC ExpressBuilder CD (1 of 2) contains customized drivers that are necessary to run an Express5800/320Ma system properly.
– Correct versions of drivers are properly installed. – The correct, compiled Managed Object Format (MOF) files are present. – Express5800/320Ma services are installed and started, except for services that run only at system startup. – Third-party applications are properly installed.
Page 20
It is the logon password for the user whose logon name is Administrator. Record this password. Date and time Use this dialog box to set the date, time, and time settings zone. Express5800/320Ma: Software Installation and Configuration Guide...
Performing the IPL Procedure The IPL procedure takes approximately two and one-half (2.5) hours. System configuration procedures take additional time. See the Express5800/320Ma: Software Installation and Configuration Guide for information about these configuration procedures.
2. Connect a monitor and keyboard to the system, either directly or through a keyboard, video, mouse switch. 3. Make sure that the hard disk on which you want to install Express5800/320Ma is inserted in one of the following locations: –...
Page 23
• A Fault Tolerant Server splash screen 8. In the Start Express5800 series system software IPL dialog box, accept the default setting, Run the Initial Program Load for Express5800/320Ma software Release 4.1.x.x, and click Next. N O T E S 1.
Page 24
You can install Microsoft hotfixes that are released in a Security Bulletin as a group of security-related hotfixes. • Obtain validation from NEC Solutions (America), Inc. before you install other types of hotfixes, such as Microsoft patches that fix a particular problem. See the Express5800/320Ma ActiveService Network Configuration Guide for more information about installing hotfixes.
16. A few minutes may pass before the system restarts and the post-IPL procedure starts. The Post-IPL Procedure Perform the post-IPL procedure if Windows and Express5800/320Ma were preinstalled on your system, or if you have just performed the IPL procedure. Checklist: Performing the Post-IPL Procedure If you have not already done so, complete the Mini-Setup Worksheet.
Mini-Setup and click OK. 3. Two separate end-user licensing agreements (EULAs) appear: a. Select the appropriate language for the Express5800/320Ma EULA. If you display the EULA, review it, and then click Close. Click I accept the terms of the license agreement if you agree to the terms, and then click Continue.
Page 27
Post Installation Check tool. 9. The message box 'Has the NEC ExpressCluster Web service been set up?' may appear during the NEC ExpressCluster SRE installation, but will automatically disappear after 5 seconds. DO NOT take action to this prompt, or the system may appear to hang.
Page 28
If your system contains VTMs, make sure the VTMs contain the most up-to-date firmware. • Use PROSet to configure Ethernet ports into teams. For more information about configuring your system, see the Express5800/320Ma: Software Installation and Configuration Guide. 2-12 Express5800/320Ma: Software Installation and Configuration Guide...
Chapter 3 Configuring Software For information about configuring your Express5800/320Ma software, see the following: • “Overview: Configuring Software” on page 3-1 • “Extending the Microsoft SNMP Agent” on page 3-2 • “Ensuring That VTMs Use Up-to-Date Firmware” on page 3-6 •...
The enterprise management console must conform to the SNMP and must support the loading of SNMP Management Information Base (MIB) files. The SNMP Agent for Express5800/320Ma systems provides a standard mechanism for monitoring the status of the systems and for receiving alarms from these systems.
Extending the Microsoft SNMP Agent Configuring the SNMP Agent 1. Right-click My Computer and click Manage. 2. Expand Services and Applications and click Services. 3. In the details pane, right-click SNMP Service and click Properties. Then click the Traps tab to control which computers will receive alarm information (traps). 4.
IPX address of any additional computers that will be allowed access to MIB variables. Click Add. Typically, you add the computers and backup computers that run the enterprise management console. 10. Repeat step for any additional computers that need MIB access. Express5800/320Ma: Software Installation and Configuration Guide...
MIB files in the documentation for your enterprise management console. You can obtain the Sra_ftserver.mib file from: • The %ProgramFiles%\stratus\MIB directory on an Express5800/320Ma system • The %ProgramFiles%\stratus\MIB directory on another computer that has the RMI software installed...
Use a disk-management tool to create mirrored volumes on disks in external storage enclosures. See the Express5800/320Ma: System Administrator’s Guide for guidelines to ensure data fault-tolerance of volumes on disks in external storage enclosures. N O T E S 1.
Mirroring Disks you do plan to install and use Active Upgrade Software, keep system files on a separate disk from data files. See the Express5800/320Ma: Active Upgrade User’s Guide for more information about Active Upgrade. Using RDR to Mirror Disks in Internal Storage...
“Using RDR to Mirror Dynamic Data Disks” on page 3-12 Mirroring Schemes for Internal Disks On the front of an Express5800/320Ma system, disk slots are identified by the numbers 1, 2, and 3, and in ftServer Management Console (ftSMC), these slots are represented by Slot - 1, Slot - 2, and Slot - 3 nodes.
1. Open Disk Management: Right-click My Computer and click Manage. Then expand Computer Management and Storage, and click Disk Management. 2. In the lower portion of the details pane, right-click the icon of the target disk. 3. Select Convert to Basic Disk. 3-10 Express5800/320Ma: Software Installation and Configuration Guide...
Mirroring Disks 4. If necessary, recover the information from backup media. Using RDR to Mirror Dynamic System Disks If your system contains VTMs, you can convert system disks that are dynamic to disks that are mirrored with RDR, and that are also dynamic. To use RDR to mirror dynamic system disks 1.
7-4. Revert this disk to basic. 4. In ftServer Management Console (ftSMC), add this physical disk to an RDR virtual disk. See “Using RDR to Mirror Disks in Internal Storage” on page 3-8. 3-12 Express5800/320Ma: Software Installation and Configuration Guide...
Mirroring Disks 5. In your disk-management tool, convert this disk to a dynamic disk and add the volumes to the volume mirrors. See the online Help for your disk-management tool. 6. Wait for the disks to resynchronize before continuing. When the volume mirrors are synchronized, on the other disk of the pair, remove the volumes from the mirrored volume.
Before you configure the teams, attach the network adapters to the network. N O T E Express Teams are not supported in Express5800/320Ma systems. Create only Advanced Networking Service Teams in PROSet. Checklist: Configuring Ethernet Teams For all adapters you plan to add to a team, make sure that the values for the Advanced Settings in PROSet are identical.
Configuring Teams of Network Adapters autonegotiation. Do not manually configure 1-Gbps operation. 2. Express5800/320Ma systems support 1-Gbps line speed only in full-duplex mode. When you manually set these values, make sure that the values are identical for an Ethernet adapter and the media it connects to, and that the settings for all Ethernet adapters in one team are the same.
Page 44
Apply. PROSet binds the specified adapters into teams. This operation takes at least one minute per team to complete. PROSet closes after processing is complete. Do not abort the operation until it has completed. Otherwise, you must repeat the procedure. 3-16 Express5800/320Ma: Software Installation and Configuration Guide...
If you plan to configure any teams as members of a Virtual LAN (VLAN), do so before you assign IP addresses to the teams. For VLAN information, see the Express5800/320Ma: PCI Adapter Guide and the PROSet online Help. N O T E Express5800/320Ma systems support VLAN connections only over teams.
Troubleshooting Network Adapters To troubleshoot Ethernet PCI adapters, you can perform general troubleshooting procedures for the Express5800/320Ma system and procedures specific to Ethernet PCI adapters. For information about general procedures for troubleshooting your system, see its operation and maintenance guide. These procedures include viewing messages in the event log, and checking system inventory from the ftServer Management Console (ftSMC) for component status.
Preparing to Reload Software If the system experiences a disaster that corrupts the software on an Express5800/320Ma system, reload the software. The reload procedure replaces all Express5800/320Ma software files. It does not replace any operating system files. Therefore, note the following: •...
1. Do one of the following: • Browse to a local network share that contains the contents of the Express5800/320Ma ExpressBuilder CD (1 of 2). Open the bin folder and double-click Setup.hta. • Insert the Express5800/320Ma ExpressBuilder CD (1 of 2) into the CD-ROM drive in the enclosure whose power button LED is green-lit.
Page 49
Tools, and double-click Event Viewer. After you resolve any errors, restart the system. Restarting the system activates some of the replaced drivers. 6. After the system has restarted, log on. The Express5800/320Ma Post Installation Check window appears for several minutes. Wait until it completes. Performing the Reload Procedure...
Windows 2000 (any type), Windows Server 2003, or Windows XP. JRE is used by the Virtual Technician Module (VTM) console. ftSMC and VTM enables you to monitor and manage Express5800/320Ma systems from your PC. For information about these tools, see the following: •...
CD-ROM drive for D, type the following command: D:\bin\setup.hta 3. Follow the prompts to run the Express5800/320Ma software RMI Readiness Test, which determines whether your system has the necessary conditions for installing remote-management software for Express5800/320Ma systems. If the system passes the test, go to step 4.
Windows 2000 (any type), Windows XP, or Windows Server 2003 is installed on the system. To install the documentation on a workstation 1. Insert the ExpressBuilder CD (2 of 2) for Express5800/320Ma systems into the CD-ROM drive of the workstation. 2. When the installation splash screen appears in your browser, click Install, upgrade, or restore.
Page 54
Removing Programs and Documentation Express5800/320Ma: Software Installation and Configuration Guide...
In general, update system components in the following order: 1. Virtual Technician Module (VTM) firmware, if the system contains VTMs 2. BIOS If the BIOS is corrupted, contact NEC Technical Support. 3. BMC firmware 4. Express5800/320Ma software Updating VTM Firmware Not all systems contain VTMs.
Page 56
Insert the Express5800/320Ma VTM Firmware Update CD in the CD-ROM drive. In the VTM Firmware Setup message box, click OK. • Download a file that contains the VTM firmware from the Express5800/320Ma System Downloads page at http://support.necsam.com/servers/. Save the file in the %ProgramFiles%\Stratus\Firmware\VTM folder.
Updating VTM Firmware • FW Update • Firmware Update Complete • Primary or Secondary N O T E After the firmware is updated, the VTM is rebooted. Rebooting the VTM may take several minutes, during which time the Update Firmware action is not available on the context menu for either of the VTMs.
BIOS files to a hard disk on the system. Update the BIOS. N O T E Application performance may be negatively impacted while the disabled CPU element synchronizes its BIOS with that on the updated CPU element. Express5800/320Ma: Software Installation and Configuration Guide...
CPU Enclosures and click CPU Enclosure - 0. 3. In the details pane, note the value next to BIOS: Version. For example, BIOS: Version Express5800/320Ma BIOS Version 1.0:088 indicates a 1.0.088 version of the BIOS. 4. Click CPU Enclosure - 1 or CPU Enclosure - 2. Note the value next to BIOS: Version.
Page 60
After the devices return to service, you may need to restart any application that was using the floppy drive during the BIOS update. 12. Restart the CPU enclosure: Right-click the CPU enclosure whose firmware you just updated, and click Initiate Jumpswitch. Express5800/320Ma: Software Installation and Configuration Guide...
Page 61
Updating the BIOS The following message appears, indicating that the system is transferring processing to the CPU enclosure whose firmware you have updated: The operation completed successfully. Click OK in the message box. 13. In ftSMC, monitor the value of the OpState:State property as it transitions to the following values: •...
CD and the format of the file name. Table 6-2. BMC Firmware File Names Platform BMC File Name and Location on CD BMC Version Number Express5800/320Ma \FIRMWARE\BMC\Aria\ n.n.n represents the G94300SRABMC.n.n.n.BIN BMC version number Express5800/320Ma: Software Installation and Configuration Guide...
Page 63
%ProgramFiles%\Stratus\Firmware\BMC\Aria 2. In ftSMC, expand ftServer Drivers, right-click NEC Solutions (America), Inc. IPMI Driver - sraipmi, and select Update Firmware. 3. Enter the path name and file name of the firmware file and click Finish to automatically update the primary and secondary BMCs.
Chapter 7 Upgrading Express5800/320Ma Software For information about upgrading Express5800/320Ma software, see the following: • “Preparing for Upgrading Systems Over the Network” on page 7-2 • “Overview of the Upgrade Procedure” on page 7-2 • “Breaking the Mirror of the System Volume” on page 7-4 •...
Preparing for Upgrading Systems Over the Network Preparing for Upgrading Systems Over the Network To enable administrators to upgrade Express5800/320Ma over your local network, do the following: 1. On a network share, create a folder and copy the contents of the Express5800/320Ma ExpressBuilder CD (1 of 2) to the folder.
Page 67
SP1 is not installed. Make sure the system is running Express5800/320Ma Release 4.0.0 or later. Make sure you have a backup boot disk, in case you want to revert to the previous version of Express5800/320Ma.
3. Right-click one of the volume copies in the mirrored system volume and note its Disk Name, such as Disk 1. 4. Click Break Mirrored Volume. When you are asked to confirm that you want to break the mirrored volume, click Yes. 5. Exit from the disk-management tool. Express5800/320Ma: Software Installation and Configuration Guide...
1. Do one of the following: • Browse to a local network share that contains the contents of the Express5800/320Ma ExpressBuilder CD (1 of 2). Open the bin folder and double-click Setup.hta. • Insert the Express5800/320Ma ExpressBuilder CD (1 of 2) into the CD-ROM drive that is located in the enclosure whose power button LED is green-lit.
Page 70
Do you want to continue the installation?, click Continue. 3. Follow the prompts to run the Express5800/320Ma Upgrade Readiness Test, which determines whether your system has the necessary hardware, firmware, and operating system software to install the upgraded version of Express5800/320Ma software.
Restarting the system activates some of the newly upgraded drivers for Express5800/320Ma systems. You cannot use ftSMC until the system is restarted. 6. After the system has restarted, log on. The Express5800/320Ma Post Installation Check window appears for several minutes. Wait until the Post Installation Check Tool finishes gathering and verifying the information.
Completing the Upgrade Completing the Upgrade 1. The Express5800/320Ma Software upgrade installs a new video driver. Use the Display Properties tool to change the screen resolution to a setting appropriate for you. 2. Relatch all disks. In ftSMC or your disk-management tool, verify that the status of all disks is Healthy.
Page 73
5. RDR does not automatically mirror the two disks. Mirror them as described in “Mirroring Disks” on page 3-7. 6. Start all applications to verify that your system and applications are working properly. Upgrading Express5800/320Ma Software...
Page 74
Backing Out of the Upgrade 7-10 Express5800/320Ma: Software Installation and Configuration Guide...
For information about connecting a qualified uninterruptible power supply (UPS) to an Express5800/320Ma system, see the following: • “Overview of Connecting a UPS to an Express5800/320Ma System” on page A-1 • “Connecting a UPS to the Express5800/320Ma System” on page A-2 •...
A-7. Connecting a UPS to the Express5800/320Ma System 1. On the Express5800/320Ma system, verify that the operating system is shut down, and then power down the system. 2. Plug the UPS input power cord into an AC receptacle connected to utility power.
Configuring the UPS Configuring the UPS 1. Turn on power to the Express5800/320Ma system, and log on to the Windows Administrator account. 2. Verify that the UPS and its management card have been assigned an IP address, and that an Ethernet cable is connected to the UPS and to your LAN. For more information, see the Network Management Card Installation and Quick Start Manual from APC.
10 minutes. On-Battery Shutdown Determines how the UPS is turned on Reboot On Line Return Behavior after the system has shut down. This setting turns the UPS back on when the utility power is restored. Express5800/320Ma: Software Installation and Configuration Guide...
If you have not changed the default settings in the UPS management card, click Next. Otherwise, enter the correct information. 10. Wait while the software registers with the UPS management card. If you see a message that the UPS communicated successfully, click Next. Connecting a UPS to an Express5800/320Ma System...
Otherwise, click No. 12. Click Finished to complete the installation. 13. Insert the Express5800/320Ma CD in the CD-ROM drive. The Express5800/320Ma installation program typically starts to gather information about the system automatically, and then displays a Readiness Test dialog box.
Report page appears, check the communications between the UPS and all of the servers to which it supplies power. Consult your network administrator, and see the APC documentation that was shipped with your system. Connecting a UPS to an Express5800/320Ma System...
If the system is connected to a UPS, and the UPS briefly loses power and shuts down the system, do not push the power button on the Express5800/320Ma system to restart it. Allow the UPS to restart the system as configured. The UPS automatically restarts the system when power is restored after a power loss.
Mini-Setup upgrading, 7-6 program, 2-4 American Power Conversion. See disaster recovery APC, UPS models, A-1 reloading Express5800/320Ma Series ASN, 6-2 System Software, 4-1 autoburn disk drives enabling for VTM firmware, 6-3 location during IPL, 2-6...
Page 85
RDR, 3-11 post-IPL procedure system documentation, 2-2 checklist, 2-9 completing, 2-10 power connections between UPS and Express5800/320Ma systems, A-2 Teaming Wizard of PROSet, 3-15 power loss teams, Ethernet protecting against, A-1 assigning IP addresses, 3-17 protecting against data loss, A-8...
Page 86
Welcome to the Windows Setup Wizard, 2-9 Welcome to Windows Logon dialog box, 2-10 Windows Server 2003 CD, 2-6 reinstalling, 2-2 Windows Setup dialog box, 2-8 workgroup or computer domain settings of Mini-Setup program, 2-5 Index-4 Express5800/320Ma: Software Installation and Configuration Guide...