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Lenovo ThinkPad R50 Troubleshooting Manual
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Lenovo ThinkPad R50 Troubleshooting Manual

Lenovo ThinkPad R50 Troubleshooting Manual

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  • Page 1 ® ThinkPad R50 Series Service and Troubleshooting Guide...
  • Page 3 ® ThinkPad R50 Series Service and Troubleshooting Guide...
  • Page 4 Note Before using this information and the product it supports, be sure to read the general information under Appendix A, “Important safety instructions,” on page 43, Appendix B, “Wireless related information,” on page 51, Appendix C, “Warranty information,” on page 55, and Appendix D, “Notices,” on page 77. Second Edition (August 2003) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law:...

  • Page 5: Important Notice For Users

    ThinkPad computer in strict accordance with the local RF regulations. Before you use the ThinkPad R50 Series computer, please find and read Regulatory Notice for ThinkPad R50 Series, the notice that supplements this Service and Troubleshooting Guide. The notice is included in the package with this publication.
  • Page 6 ® ThinkPad R50 Series Service and Troubleshooting Guide...

  • Page 7: Finding Information With Access Ibm

    Finding information with Access IBM The blue Access IBM button can help you in many situations when your computer is working normally; and even when it is not. At your desktop, press the Access IBM button to open Access IBM. Access IBM is your on-board computer help center that brings you informative illustrations and easy-to-follow instructions for getting started and staying productive.
  • Page 8 Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip.

  • Page 9: Table Of Contents

    Contents Important notice for users . . iii Getting help and service . . 38 Important regulatory notice for users . . iii Getting help on the Web . . 38 Information about hard disk capacity. . iii Calling IBM . .
  • Page 10 viii ® ThinkPad R50 Series Service and Troubleshooting Guide...

  • Page 11: Chapter 1. Overview Of Your New Thinkpad Computer

    Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance Specifications . Features . Caring for your ThinkPad computer . © Copyright IBM Corp. 2003...

  • Page 12: Your Thinkpad At A Glance

    Your ThinkPad at a glance Your ThinkPad at a glance Front view Rear view ® ThinkPad R50 Series Service and Troubleshooting Guide...

  • Page 13: Features

    Features Features Processor v Intel ® ® Pentium M Processor Memory v Double data rate (DDR) synchronous dynamic random access memory (DRAM) Memory Speed Support: Your computer may not be able to operate at all memory speeds (MHz). A system designed for a slower memory speed may be able to utilize faster memory, but will only operate at the slower speed.
  • Page 14 Features v Integrated wireless LAN (IEEE 802.11b) feature (on some models) v Integrated Bluetooth feature (on some models) ® ThinkPad R50 Series Service and Troubleshooting Guide...

  • Page 15: Specifications

    Specifications Specifications Size 14-inch model v Width: 314 mm (12.4 in.) v Depth: 260 mm (10.2 in.) v Height: front 34 mm (1.35 in.), rear 37 mm (1.46 in.) 15-inch model v Width: 332 mm (13.1 in.) v Depth: 269 mm (10.6 in.) v Height: front 37 mm (1.46 in.), rear 40 mm (1.58 in.) Environment v Maximum altitude without pressurization: 3048 m (10,000 ft)

  • Page 16: Caring For Your Thinkpad Computer

    Caring for your ThinkPad computer Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.
  • Page 17 Caring for your ThinkPad computer v Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag. Handle storage media and drives properly v Avoid inserting diskettes at an angle and attaching multiple or loose diskette labels, as these can lodge in the drive.
  • Page 18 Caring for your ThinkPad computer v Take care not to turn your computer over while the ac adapter is plugged in. This could break the adapter plug. v Turn off your computer if you are replacing a device in a device bay, or else verify that the device is warm-or hot-swappable.
  • Page 19 Caring for your ThinkPad computer 2. Wipe or dust the stain gently with a soft, dry cloth. 3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol and water that does not contain impurities. 4.
  • Page 20 Caring for your ThinkPad computer ® ThinkPad R50 Series Service and Troubleshooting Guide...

  • Page 21: Chapter 2. Solving Computer Problems

    Chapter 2. Solving computer problems Diagnosing problems . . 12 Computer screen problems . . 23 Troubleshooting . . 12 Battery problems . . 24 Error messages . . 12 Hard disk drive problems . . 25 Errors without messages . .

  • Page 22: Diagnosing Problems

    Solving computer problems Diagnosing problems If you have a problem with your computer, you can test it by using ® PC-Doctor for Windows. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2. Move the pointer to All Programs (in Windows other than Windows XP, Programs) and then to PC-Doctor for Windows.
  • Page 23 Solving computer problems Message Solution 0177: Bad SVP data, stop Checksum of the supervisor password in the EEPROM is not correct. The POST task. system board should be replaced. Have the computer serviced. 0182: Bad CRC2. Enter Checksum of the CRC2 setting in the EEPROM is not correct. Go to IBM BIOS Setup and load BIOS Setup Utility.
  • Page 24 Solving computer problems Message Solution 0200: Hard disk error The hard disk is not working. Make sure that the hard disk drive is attached firmly. Run the IBM BIOS Setup Utility; then make sure the hard disk drive is not disabled in the Startup menu. 021x: Keyboard error Make sure that there are no objects placed on the keyboard, or if you have one, the external keyboard.
  • Page 25 Solving computer problems Message Solution 0280: Previous boot Your computer was previously unable to complete the boot process. incomplete Turn the computer off; then turn it on to start the IBM BIOS Setup Utility. Verify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10.
  • Page 26 Solving computer problems Message Solution 1810: Hard disk partition A problem in recognizing the layout of the partition on the hard disk has layout error halted computer startup. Either the IBM Predesktop Area has been deleted, or the hard disk contains corrupt data. To try to restart your computer, complete one of the following: v If the IBM Predesktop Area has been deleted 1.

  • Page 27: Errors Without Messages

    Solving computer problems Message Solution Fan error The cooling fan has failed. Have the computer serviced. EMM386 Not Installed — Edit C:\CONFIG.SYS and change a line from Unable to Set Page device=C:\WINDOWS\EMM386.EXE RAM Frame Base Address. device=C:\WINDOWS\EMM386.EXE NOEMS and save this file. CardBus Configuration Go to IBM BIOS Setup Utility.

  • Page 28: A Password Problem

    Solving computer problems Problem: When I turn on the machine, nothing appears on the screen, but I hear two or more beeps. Solution: Make sure that the memory card is installed correctly. If it is, but the screen is still blank, and you hear five beeps, have the computer serviced. If you hear 4 cycles of 4 beeps each, the Security Chip has a problem.

  • Page 29: A Power Switch Problem

    Solving computer problems If you forgot your hard disk password, IBM will not reset your password or recover data from the hard disk. You must take your computer to an IBM authorized servicer or an IBM marketing representative to have the hard disk drive replaced.

  • Page 30: Ultranav Problems

    Solving computer problems Problem: All or some of the keys on the external numeric keypad do not work. Solution: Make sure that the external numeric keypad is correctly connected to the computer. Problem Some or all of the keys on the external keyboard do not work. Solution If you are using the ThinkPad Dock II, the ThinkPad Mini Dock, or the ThinkPad Port Replicator II, make sure that the keyboard cable is correctly...

  • Page 31: Standby Or Hibernation Problems

    Solving computer problems Note: For more information, see the manual supplied with the mouse. Standby or hibernation problems Problem: The computer enters standby mode unexpectedly. Solution: If the processor overheats, the computer automatically enters standby mode to allow the computer to cool and to protect the processor and other internal components.
  • Page 32 Solving computer problems Solution: If the system does not return from standby mode, it may have entered standby or hibernation mode automatically because the battery is depleted. Check the standby indicator. v If the standby indicator is on, your computer is in standby mode. Connect the ac adapter to the computer;...

  • Page 33: Computer Screen Problems

    Solving computer problems Solution: Windows XP enables multiple users to log on to the system at the same time. If you are the first user to have logged on to your computer, you can use the Fn+F3 key combination. Otherwise the combination will not work on your computer.

  • Page 34: Battery Problems

    Solving computer problems 6. Click the Properties button. Check the ″Device status″ box and make sure the device is working properly. If not, click the Troubleshooter button. 7. Click the Monitor tab. 8. Make sure the information is correct. 9. Click the Properties button. Check the ″Device status″ box and make sure the device is working properly.

  • Page 35: Hard Disk Drive Problems

    Solving computer problems empty. Your computer operates after the battery status indicator shows empty. Solution: Discharge and recharge the battery. Problem: The operating time for a fully charged battery is short. Solution: Discharge and recharge the battery. If your battery’s operating time is still short, use a new battery.

  • Page 36: A Startup Problem

    Solving computer problems A startup problem Problem: The Microsoft Windows operating system will not start. Solution: Use the Access IBM Predesktop Area to help solve or identify your problem. Starting the Access IBM Predesktop Area is easy. If, for some reason the Access IBM Predesktop Area does not open, do the following: 1.

  • Page 37: Other Problems

    Solving computer problems v Restore your backups restores backups you have made with IBM Rapid Restore Ultra, if backups have been made. v Run diagnostics starts diagnostics tests to help determine whether there are problems with your PC and what might be causing them. v Create diagnostic disks helps you create special disks used during diagnostic tests.
  • Page 38 Solving computer problems If you still have a problem, press and hold the power switch for 4 seconds or more; this forces the computer to turn off. Problem: The computer does not start from a device you want, such as a diskette drive.
  • Page 39 Solving computer problems v Maximum Performance: Keeps the processor speed high at all times. v Automatic: Switches the processor speed between high and low, depending on how much the processor is used. If the use increases, Intel SpeedStep switches the processor speed to high. v Battery Optimized Performance: Keeps the processor speed low at all times.

  • Page 40: Starting Ibm Bios Setup Utility

    Starting IBM BIOS Setup Utility Starting IBM BIOS Setup Utility Your computer provides a program, called IBM BIOS Setup Utility, that enables you to select various setup parameters. v Config: Set the configuration of your computer. v Date/Time: Set the date and time. v Security: Set security features.

  • Page 41: Recovering Pre-Installed Software

    Recovering pre-installed software Recovering pre-installed software Your computer hard disk has a hidden, protected area for backups. Contained within this area is a complete backup of the hard disk as it was shipped from the factory and a program called the Access IBM Predesktop Area. If you installed the IBM Rapid Restore Ultra program, the Access IBM Predesktop Area also contains additional IBM Rapid Restore Ultra backups that reflect the contents of the hard disk as it existed at various points in time.

  • Page 42: Upgrading The Hard Disk Drive

    Upgrading the hard disk drive Upgrading the hard disk drive You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your IBM authorized servicer or IBM marketing representative. Note: Replace the hard disk drive only if you upgrade it or have it repaired.
  • Page 43 Upgrading the hard disk drive 5. Open the computer display; then stand the computer on its side and remove the hard disk drive by pulling the cover away from the computer. 6. Detach the cover from the hard disk drive. 7.
  • Page 44 Upgrading the hard disk drive 10. Reinstall the battery. 11. Turn the computer over again. Connect the ac adapter and the cables to the computer. ® ThinkPad R50 Series Service and Troubleshooting Guide...

  • Page 45: Replacing The Battery

    Replacing the battery Replacing the battery 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer. Note: If you are using a PC Card, the computer might not be able to enter hibernation mode.
  • Page 46 Replacing the battery 5. Slide the battery latch to the locked position. 6. Turn the computer over again. Connect the ac adapter and the cables to the computer. ® ThinkPad R50 Series Service and Troubleshooting Guide...

  • Page 47: Chapter 3. Getting Help And Service From Ibm

    Chapter 3. Getting help and service from IBM Getting help and service . . 38 Calling IBM . . 38 Getting help on the Web . . 38 Getting help around the world . . 41 © Copyright IBM Corp. 2003...

  • Page 48: Getting Help And Service

    Getting help and service Getting help and service If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
  • Page 49 Getting help and service v Engineering change management - Occasionally, there might be changes that are required after a product has been sold. IBM or your reseller, if authorized by IBM, will make selected Engineering Changes (ECs) available that apply to your hardware. The following items are not covered: v Replacement or use of non-IBM parts or nonwarranted IBM parts Note: All warranted parts contain a 7-character identification in the format...
  • Page 50 Getting help and service Telephone numbers Note: Telephone numbers are subject to change without notice. For the latest list of IBM HelpCenter telephone numbers and hours of operation, visit the Support Web site at www.ibm.com/pc/support Country or region Language Telephone Number Argentina Spanish 0800-666-0011...

  • Page 51: Getting Help Around The World

    Getting help and service Country or region Language Telephone Number Netherlands Dutch 020-514 5770 New Zealand English 0800-446-149 Norway Norwegian 66 81 11 00 Peru Spanish 0-800-50-866 Philippines English (63)2-995-2225 Portugal Portuguese 21-791-5147 Russia Russian 095-940-2000 Singapore English (65)1-800-840-9911 Spain Spanish 91-662-4216 Sweden...
  • Page 52 Getting help and service www.ibm.com/pc/support, and click Warranty. Eligible IBM computers are identified by their four-digit machine types. For more information about International Warranty Service, see Service Announcement 601-034 at www.ibm.com. Click Support & downloads, click Announcement letters, and click Announcements search. In the Search by letter number only field, type 601-034, and click Search.
  • Page 53 Παρ ρτηµα Α. Σηµαντικ ς οδηγ ες σχετικ µε την ασϕ λεια © Copyright IBM Corp. 2003...
  • Page 54 – – ® ThinkPad R50 Series Service and Troubleshooting Guide...
  • Page 55 Παρ ρτηµα Α. Σηµαντικ ς οδηγ ες σχετικ µε την ασϕ λεια...
  • Page 56 ® ThinkPad R50 Series Service and Troubleshooting Guide...
  • Page 57 Παρ ρτηµα Α. Σηµαντικ ς οδηγ ες σχετικ µε την ασϕ λεια...

  • Page 58: Appendix A. Important Safety Instructions 43 Laser Compliance Statement

    ∆ λωση σχετικ µε τις προδιαγραϕ ς των συσκευ ν laser Η οπτικ µον δα αποθ κευσης, π.χ. µον δα CD-ROM, CD-RW, DVD-ROM SuperDisk, που µπορε να ε ναι εγκατεστηµ νη στον υπολογιστ IBM ThinkPad ε ναι προϊ ν laser. Η παρακ τω ετικ τα σ µανσης προϊ ντος laser Κατηγορ ας 1 βρ...
  • Page 59 Εκπ µπει ορατ και α ρατη ακτινοβολ α laser ταν το κ λυµµα ε ναι ανοικτ . Αποϕε γετε την απευθε ας κθεση των µατι ν στην ακτινοβολ α. Μην κοιτ τε απευθε ας στην κατε θυνση της δ σµης και µην την εξετ ζετε µε οπτικ εργαλε α. Πολλ...
  • Page 60 ® ThinkPad R50 Series Service and Troubleshooting Guide...

  • Page 61: Appendix B. Wireless Related Information

    Appendix B. Wireless related information Wireless interoperability Wireless LAN Mini-PCI Adapter is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: v The IEEE 802.11a/b/g Standard on Wireless LANs, as defined and approved by the Institute of Electrical and Electronics Engineers.

  • Page 62: Authorized Operation Within The United States And Canada

    the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. In some situation or environment, the use of Wireless LAN Mini-PCI Adapter or Bluetooth Daughter Card may be restricted by the proprietor of the building or responsible representatives of the organization.

  • Page 63: Enabling Extended Channel Mode

    Enabling Extended Channel Mode The statement below regarding the extended channel mode is applicable when the system supports this function. To check the support of this function, please see the property of the installed wireless card by referring to the extended channel mode enablement instruction.
  • Page 64 ® ThinkPad R50 Series Service and Troubleshooting Guide...

  • Page 65: Appendix C. Warranty Information

    Appendix C. Warranty information This appendix contains warranty information for your ThinkPad, warranty period, warranty service and support, and the IBM Statement of Limited Warranty. Warranty service and support With the original purchase of an IBM ThinkPad, you have access to extensive support.

  • Page 66: Calling For Service

    Most computers, operating systems, and application programs come with information that contains troubleshooting procedures and explanations of error messages and error codes. The information that comes with your computer also describes the diagnostic tests that you can perform. If you suspect a software problem, refer to the information for the operating system or application program.

  • Page 67: Ibm Statement Of Limited Warranty Z125-4753-07 11/2002

    IBM Statement of Limited Warranty Z125-4753-07 11/2002 Part 1 - General Terms This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 - Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale.
  • Page 68 failure caused by a product for which IBM is not responsible; and any non-IBM products, including those that IBM may procure and provide with or integrate into an IBM Machine at your request. The warranty is voided by removal or alteration of identification labels on the Machine or its parts.
  • Page 69 becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item. Your Additional Responsibilities Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty...

  • Page 70: Part 2 - Country-Unique Terms

    1. damages for bodily injury (including death) and damage to real property and tangible personal property; and 2. the amount of any other actual direct damages, up to the charges (if recurring, 12 months’ charges apply) for the Machine that is subject of the claim.
  • Page 71 Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Ordinary Commercial Court of the city of Buenos Aires. BRAZIL Governing Law: The following is added after the first sentence: Any litigation arising from this Agreement will be settled exclusively by the court of Rio de Janeiro, RJ.
  • Page 72 household use or consumption, then none of the limitations in this paragraph apply. Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first sentence: laws of the State or Territory. CAMBODIA, LAOS, AND VIETNAM Governing Law: The following replaces "laws of the country in which you acquired the Machine"...
  • Page 73 of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim. For purposes of this item, the term "Machine" includes Machine Code and Licensed Internal Code ("LIC"). Arbitration: The following is added under this heading Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Bangalore, India in accordance with the laws of India then in effect.
  • Page 74 Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993, the limitations in this Section are subject to the limitations in that Act. PEOPLE’S REPUBLIC OF CHINA (PRC) Governing Law: The following replaces ″laws of the country in which you acquired the Machine″...
  • Page 75 How to Obtain Warranty Service: If you purchase a Machine in Austria, Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, San Marino, Sweden, Switzerland, United Kingdom or Vatican State, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM, provided the Machine has been announced and made available by IBM in the...
  • Page 76 Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) ″the laws of Finland″ in Estonia, Latvia, and Lithuania; 4) ″the laws of England″ in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, the United Kingdom, West Bank/Gaza, Yemen,...
  • Page 77 and 9) in the United Kingdom, both of us agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the English courts. Arbitration: The following is added under this heading: In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia all disputes arising...
  • Page 78 AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS, NORWAY, PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND Limitation of Liability: The following replaces the terms of this section in its entirety: Except as otherwise provided by mandatory law: 1. IBM’s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited Warranty or due to any other cause related to this Statement of Limited Warranty is limited to the compensation of only...
  • Page 79 IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED SAVINGS. THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED: AUSTRIA What this Warranty Covers: The following replaces the first sentence of the first paragraph of this section: The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine’s conformity to its Specifications.
  • Page 80 In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged). GERMANY What this Warranty Covers: The following replaces the first sentence of the first paragraph of this section: The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine’s conformity to its Specifications.
  • Page 81 omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter of this Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default occurring on the date of occurrence of the last such Default.

  • Page 82: Part 3 - Warranty Information

    which IBM is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default. Circumstances may arise where, because of a Default, you are entitled to recover damages from IBM.
  • Page 83 Note: “Region” means either Hong Kong or Macau Special Administrative Region of China. Types of Machine Country or Region of Warranty Type Purchase Warranty period Service 1829 Parts and Labor - 1 year 1 and 3 1830 Parts and Labor - 3 years 1 and 3 1831 Parts and Labor - 3 years...
  • Page 84 IBM or your reseller will either repair or exchange the failing Machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may require sending the Machine to an IBM service center.

  • Page 85: Guarantee Supplement For Mexico

    HelpCenter telephone numbers Phone numbers are subject to change without notice. Country or Region Telephone Number Country or Region Telephone Number Argentina 0800-666-0011 Malaysia (60)3-7727-7800 Australia 1300-131-426 Mexico 001-866-434-2080 Austria 01-24592-5901 Netherlands 020-514 5770 Belgium Dutch 02-210 9820 New Zealand 0800-446-149 French 02-210 9800 Bolivia...
  • Page 86 not responsible for the information in such software programs and/or any additional software programs installed by you or installed after purchase of the product. Services not chargeable to the guarantee shall be charged to the final user, prior an authorization. In the event that warranty repair is required please call the Help Center at 001-866-434-2080, where you will be directed to the nearest Authorized Service Center.

  • Page 87: Appendix D. Notices

    Appendix D. Notices This publication was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.

  • Page 88: References To The Web Site Addresses

    Electronic emission notices Federal Communications Commission (FCC) Statement ThinkPad R50, machine type 1829, 1830, 1831, 1836, 1840 and 1841 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 89: Product Notice Requirements

    International Business Machines Corporation New Orchard Road Armonk, NY 10504 Telephone 1-919-543-2193 Tested To Comply With FCC Standards FOR HOME OR OFFICE USE Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Avis de conformité à la réglementation d’Industrie Canada Cet appareil numérique de la classe B est conform à...
  • Page 90 containing iron, glass, plastics, and other materials. It should be properly disposed of by an industrial waste disposal contractor certified by a local government. For details, visit the IBM Web site at www.ibm.com/jp/pc/recycle/pc If you use a ThinkPad computer at home and need to dispose of it, you must comply with local ordinances and regulations.

  • Page 91: Trademarks

    Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: ThinkPad HelpCenter TrackPoint PS/2 Ultrabay ThinkLight UltraNav Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the United States and/or other countries.
  • Page 92 ® ThinkPad R50 Series Service and Troubleshooting Guide...
  • Page 93 Appendix D. Notices...
  • Page 94 To obtain your Notes and/or SmartSuite CD: Important: To order, call 800-690-3899 (U.S. or You are entitled to one CD per license. The CD and Canada). standard shipping are provided at no additional Note: Only one CD per license. charge. Any applicable duties and taxes imposed by Please allow 10 to 15 working days for local jurisdictions are extra.
  • Page 95 Appendix D. Notices...
  • Page 96 Pour obtenir le(s) CD Notes et/ou Important : SmartSuite : Vous n’avez droit qu’a un seul CD par licence. Le CD et les frais d’envoi sont gratuits, mais les taxes Pour commander, composez le 800-690- et droits en vigueur localement seront factures. 3899 (Etats-Unis ou Canada).
  • Page 97 Lotus SmartSuite Millennium Edition - License/CD SmartSuite® Millennium Edition prepares you for a new era in computing. Included with your new IBM Personal Computer is Lotus SmartSuite Millennium edition for Win. Lotus SmartSuite provides eight innovative applications with time saving features that give you a head start on your work and guide you through tasks with fewer steps to perform your tasks.
  • Page 98 • and SmartCenter Internet information manager Lotus SmartCenter is SmartSuite Millennium Edition's customizable command center designed to work like a file cabinet. SmartCenter offers users a simple way to access and organize information from SmartSuite applications, Lotus Notes and the Internet. Notes R5 with Messaging License Also included is a Lotus Notes R5 with Messaging license (No Cal) - the most advanced messaging client for the intranet.
  • Page 99 Conditions of Use If you already have a valid licence for Lotus SmartSuite Millennium edition or for Lotus SmartSuite 97, this document entitles you to make an additional copy of the software for use on the IBM PC boxed with this Lotus SmartSuite Millennium brochure. If you do not have the CD media for Lotus SmartSuite Millennium with this IBM PC, this document entitles you to order a CD-Rom version of SmartSuite Millennium edition for a nominal charge for use with Microsoft Windows 98, Microsoft Windows 95 or Microsoft Windows NT 4.0.
  • Page 100 IBM Introductory Support Limited introductory telephone support is included from IBM HelpWare for SmartSuite Millennium, at no charge for 30 days from date of purchase, when you register your IBM hardware. Follow these simple guidelines if you encounter a problem or have a question about Lotus SmartSuite Millennium: (1) Be at your computer.
  • Page 101 Appendix D. Notices...
  • Page 102 ® ThinkPad R50 Series Service and Troubleshooting Guide...
  • Page 103 Appendix D. Notices...
  • Page 104 ® ThinkPad R50 Series Service and Troubleshooting Guide...

  • Page 105: Index

    Index PC-Doctor for Windows 12 Web, help by 38 power switch problems 19 battery problems problems 24 battery 24 replacing 35 computer screen 23 BIOS Setup Utility 30 diagnosing 12 hard disk 25 hibernation 21 carrying the computer 6 keyboard 19 cleaning the computer 9 password 18 computer screen 23...
  • Page 106 ® ThinkPad R50 Series Service and Troubleshooting Guide...
  • Page 108 Part Number: 92P2049 (1P) P/N: 92P2049...

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