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Lenovo ThinkServer RD120 Type 6444 Installation Manual
Lenovo ThinkServer RD120 Type 6444 Installation Manual

Lenovo ThinkServer RD120 Type 6444 Installation Manual

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ThinkServer RD120 Types 6444, 6445, 6446, and 6447

Installation Guide

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Summary of Contents for Lenovo ThinkServer RD120 Type 6444

  • Page 1: Installation Guide

    ThinkServer RD120 Types 6444, 6445, 6446, and 6447 Installation Guide...
  • Page 3 ThinkServer RD120 Types 6444, 6445, 6446, and 6447 Installation Guide...
  • Page 4 Portions © Copyright International Business Machines Corporation 2007. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 5: Table Of Contents

    Chapter 1. Introduction ..... . 1 The Lenovo ThinkServer Documentation DVD ....2 Hardware and software requirements .
  • Page 6 Purchasing additional services ....83 Lenovo product service ..... . 83 Appendix B.
  • Page 7: Safety

    Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Lenovo 2008. Portions © IBM Corp. 2007.
  • Page 8 In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply and to install and remove a dc power supply.
  • Page 9 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 10 Statement 2: CAUTION: When replacing the lithium battery, use only the battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 11 Statement 3: CAUTION: When laser products (such as CD drives, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Page 12 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 13 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 14 This server is suitable for use on an IT power-distribution system whose maximum phase-to-phase voltage is 240 V under any distribution fault condition. Important: This product is not suitable for use with visual display workplace devices according to Clause 2 of the German Ordinance for Work with Visual Display Units.
  • Page 15: Chapter 1. Introduction

    If firmware and documentation updates are available, you can download them from the Lenovo Web site. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated...
  • Page 16: The Lenovo Thinkserver Documentation Dvd

    The location of the ID label is the same on both model styles. This illustration might differ slightly from your hardware. For a list of supported optional devices for the server, see http://www.lenovo.com/ accessories. See the Rack Installation Instructions document for complete rack installation and removal instructions.
  • Page 17: Notices And Statements In This Document

    Notices and statements in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the Lenovo ThinkServer Documentation DVD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.
  • Page 18 Table 1. Features and specifications Microprocessor: Hot-swap fans: ServeRAID SAS controller: ® ™ v Intel Xeon FC-LGA 771 dual-core v Standard: Five ™ v ServeRAID -8k-l SAS Controller that with 4 MB Level-2 cache or v Maximum: Ten - provide supports RAID levels 0, 1, 10 quad-core with 8 MB (2x4 MB) redundant cooling...
  • Page 19: Major Components Of The Server

    Major components of the server Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on. Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running.
  • Page 20 Power backplane Tape drive space filler 2.5-inch drive cage with hard disk Tape drive filler drive backplane 2.5-inch hard disk drive CD/DVD media backplane 2.5-inch filler panel Microprocessor air baffle 3.5-inch cage divider 3.5-inch hard disk drive backplane 3.5-inch hard disk drive Fan bracket assembly 3.5-inch filler panel Fans (5 or 10)
  • Page 21: Chapter 2. Installing Optional Devices

    To download firmware updates for your server, complete the following steps: Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.
  • Page 22: System Reliability Guidelines

    When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.lenovo.com/ accessories. System reliability guidelines...
  • Page 23: Handling Static-Sensitive Devices

    The server supports hot-plug, hot-add, and hot-swap devices and is designed to operate safely while it is turned on and the cover is removed. Follow these guidelines when you work inside a server that is turned on: v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server;...
  • Page 24: Installing A Memory Module

    “Turning off the server” on page 39). Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
  • Page 25 Table 2. DIMM installation sequence Pair DIMM connectors 1 and 4 7 and 10 2 and 5 8 and 11 3 and 6 9 and 12 Note: When only one pair of DIMMs is installed in the server and the BIOS code level is version 1.04 (GGE127A) or later, you can improve performance by installing the DIMMs in connectors 1 and 7 instead of 1 and 4.
  • Page 26 Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
  • Page 27: Memory Mirroring

    DIMM air baffle Finger hole Riser card assembly Release ring 4. Remove the riser-card assembly. 5. Remove the DIMM air baffle. 6. Open the retaining clip on each end of the DIMM connector. 7. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server.
  • Page 28: Online-Spare Memory

    switches from the active pair to the mirroring pair. Memory mirroring reduces the amount of available memory. Enable memory mirroring through the Configuration/Setup Utility program. See the section about using the Configuration/Setup Utility program in the User Guide on the ThinkServer Documentation DVD for details about enabling memory mirroring.
  • Page 29 In the configuration that you use, install the largest DIMMs first. Table 5. Online-spare DIMM configurations, basic scheme Number of DIMMs DIMM connectors Results 1 and 4 (largest DIMMs) Online-sparing on branch 0 2 and 5 1 and 4 (largest DIMMs) Online-sparing on branch 0 2 and 5 3 and 6...
  • Page 30: Installing A Hard Disk Drive

    Installing a hard disk drive Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter. Important: Do not install a SCSI hard disk drive in this server; install only SAS hard disk drives.
  • Page 31: Installing A Tape Drive

    2.5-inch drives To install a drive in a hot-swap bay, complete the following steps: Attention: To maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each bay. 1.
  • Page 32: Installing An Additional Microprocessor

    (Optional) Obtain an SMP-capable operating system. For a list of supported operating systems and optional devices, go to http://www.lenovo.com/support/. v To order additional microprocessors, contact your Lenovo marketing representative or authorized reseller. v The microprocessor speeds are automatically set for this server; therefore, you do not have to set any microprocessor frequency-selection jumpers or switches.
  • Page 33 Microprocessor 1 Voltage regulator module connector Microprocessor 2 The following illustration shows how to install the second microprocessor on the system board. Chapter 2. Installing optional devices...
  • Page 34 Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
  • Page 35 Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 9. Microprocessor air baffle Finger holes 4. Remove the microprocessor air baffle. 5. Touch the static-protective package containing the VRM to any unpainted metal surface on the outside of the server.
  • Page 36 a. Touch the static-protective package that contains the microprocessor to any unpainted metal surface on the server. Then, remove the microprocessor from the package. b. Remove the protective dust cover 1 , tape, or label from the surface of the microprocessor socket, if one is present.
  • Page 37 8. Install a heat sink on the microprocessor. Do not touch the thermal grease 1 on the bottom of the heat sink Attention: 2 or set down the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. For details, see the information about thermal grease in the User Guide on the ThinkServer Documentation DVD.
  • Page 38: Installing An Adapter

    Installing an adapter Expansion slot cover Low-profile PCI Express adapter Raiser-card assembly Expansion slot cover Expansion slot 1 Expansion slot 2 Adapter Adapter The following illustration shows the locations of the adapter expansion slots. PCI slot 1 PCI slot 3 PCI slot 2 PCI slot 4 The following notes describe the types of adapters that the server supports and...
  • Page 39 Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. 3. Determine which expansion slot you will use for the adapter. If you are installing an adapter in PCI slot 1 or 2, remove the PCI riser-card assembly.
  • Page 40 Access holes Release tabs 4. Slide the expansion-slot cover out of the PCI low-profile expansion slot or PCI riser-card assembly expansion slot. 5. Install the adapter. The following illustration shows how to install an adapter in a PCI slot on the riser-card assembly. Note: For clarity, the PCI riser-card assembly 1 is shown inverted in the following illustration.
  • Page 41: Installing A Remote Supervisor Adapter Ii Slimline

    Note: Earlier versions of the Remote Supervisor Adapter II SlimLine might not work in this server. See http://www.lenovo.com/support/ for information about which versions of the Remote Supervisor Adapter II SlimLine are supported. The following illustration shows how to install a Remote Supervisor Adapter II SlimLine.
  • Page 42 Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. 3. Remove the cover.
  • Page 43: Replacing The Serveraid Sas Controller

    (see “Turning off the server” on page 39). Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
  • Page 44: Completing The Installation

    RAID controller Battery mounting tabs Battery cable Battery mounting clips Battery Battery cable connector 9. Turn the new ServeRAID-8k SAS controller so that the keys on the bottom edge align correctly with the connector. 10. Firmly press the ServeRAID-8k SAS controller straight down into the connector by applying pressure on both ends of the controller simultaneously.
  • Page 45: Installing The Cover

    3. Connect the cables and power cords. Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
  • Page 46: Updating The Server Configuration

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply for instructions and an illustration of the dc power supply.
  • Page 47 If you have installed or removed a hard disk drive, see “Using the RAID configuration programs” on page 44 for information about reconfiguring the disk arrays. If you have installed a Remote Supervisor Adapter SlimLine to manage the server remotely, see the documentation comes with the adapter for information about setting up, configuring, and using the adapter.
  • Page 48 ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide...
  • Page 49: Chapter 3. Server Controls, Leds, And Power

    Rack release latch Hard disk drive activity LED (green) Operator information panel: This panel contains controls, LEDs, and connectors. The following illustration shows the controls, LEDs, and connectors on the operator information panel. © Lenovo 2008. Portions © IBM Corp. 2007.
  • Page 50 Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
  • Page 51: Rear View

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. AC power LED: Each hot-swap power supply has an ac power LED and a dc power LED.
  • Page 52: Server Power Features

    supplying adequate DC power to the system. During typical operation, both the ac and dc power LEDs are lit. For any other combination of LEDs, see the Hardware Maintenance Manual on the ThinkServer Documentation DVD. Systems-management Ethernet connector: Use this connector to connect the server to a network for systems-management information control.
  • Page 53: Turning On The Server

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. Turning on the server...
  • Page 54 Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. The server can be turned off in any of the following ways: v You can turn off the server from the operating system, if your operating system supports this feature.
  • Page 55: Chapter 4. Configuring The Server

    Chapter 4. Configuring the server Lenovo provides a number of programs to assist you with getting your server up and running quickly. v ThinkServer EasyStartup program This program simplifies the process of installing the operating system and devices drivers. It is on the ThinkServer ThinkServer EasyStartup DVD provided with your server.
  • Page 56 ISO image of the DVD from http://www.lenovo.com/support. The program has a built-in help system and User Guide to answer any questions you might have. The program also provides compatibility notes to help you determine what server configurations and operating systems are supported by that specific version of the program.
  • Page 57: Using Thinkserver Easymanage Products

    You can install the ThinkServer EasyManage Core Server program from the ThinkServer EasyManage CD or you can download and install the program from http://www.lenovo.com/support. After one instance of the ThinkServer EasyManage Core Server has been installed, you can use the ThinkServer EasyManage Agent installer to install the agent on other servers and clients on the network.
  • Page 58: Using The Raid Configuration Programs

    Broadcom NetXtreme II Gigabit Ethernet Software CD that comes with the server. To find updated information about configuring the controllers, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.
  • Page 59: Using Serveraid Manager

    Starting the IBM ServeRAID Configuration Utility program To start the IBM ServeRAID Configuration Utility program, complete the following steps: 1. Turn on the server. 2. When the prompt <<< Press <CTRL><A> for IBM ServeRAID Configuration Utility! >>> appears, press Ctrl+A. If you have set an administrator password, you are prompted to type the password.
  • Page 60: Viewing The Configuration

    To run ServeRAID Manager in Startable CD mode, turn on the server; then, insert the CD into the CD-RW/DVD drive. If ServeRAID Manager detects an unconfigured controller and ready drives, the Configuration wizard starts. In the Configuration wizard, you can select express configuration or custom configuration.
  • Page 61: Using The Baseboard Management Controller

    To update and configure the BIOS code to enable SOL, complete the following steps: 1. Update the BIOS code: a. Download the latest version of the BIOS code from http://www.lenovo.com/ support/. b. Update the BIOS code, following the instructions that come with the update file that you downloaded.
  • Page 62: Linux Configuration

    Download the latest version of the BMC firmware from http:// www.lenovo.com/support/. b. Update the BMC firmware, following the instructions that come with the update file that you downloaded. 3. Configure the BIOS settings: a. When you are prompted to start the Configuration/Setup Utility program, restart the server and press F1.
  • Page 63 Note: This procedure is based on a default installation of Red Hat Enterprise Linux ES 4. The file names, structures, and commands might be different for other versions of Red Hat Linux. To configure the general Linux parameters for SOL operation when you are using the Red Hat Enterprise Linux ES 4 operating system, complete the following steps.
  • Page 64 Original /etc/lilo.conf contents prompt timeout=50 default=linux boot=/dev/hda map=/boot/map install=/boot/boot.b message=/boot/message linear image=/boot/vmlinuz-2.4.9-e.12smp label=linux initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 image=/boot/vmlinuz-2.4.9-e.12 label=linux-up initrd=/boot/initrd-2.4.9-e.12.img read-only root=/dev/hda6 ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide...
  • Page 65 Modified /etc/lilo.conf contents prompt timeout=50 default=linux-Monitor boot=/dev/hda #map=/boot/map install=/boot/boot.b #message=/boot/message linear # This will allow you to only Monitor the OS boot via SOL image=/boot/vmlinuz-2.4.9-e.12smp label=linux-Monitor initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 append="console=ttyS0,19200n8 console=tty1" # This will allow you to Interact with the OS boot via SOL image=/boot/vmlinuz-2.4.9-e.12smp label=linux-Interact initrd=/boot/initrd-2.4.9-e.12smp.img...
  • Page 66 kernel /vmlinuz-2.4.9-e.12smp ro root=/dev/hda6 console=tty1 console=ttyS0,19200 initrd /initrd-2.4.9-e.12smp.img Note: The entry that begins with kernel /vmlinuz is shown with a line break after console=tty1. In your file, the entire entry must all be on one line. The following examples show the original content of the /boot/grub/grub.conf file and the content of this file after modification.
  • Page 67 Modified /boot/grub/grub.conf contents #grub.conf generated by anaconda # Note that you do not have to rerun grub after making changes to this file # NOTICE: You have a /boot partition. This means that all kernel and initrd paths are relative to /boot/, eg. root (hd0,0) kernel /vmlinuz-version ro root=/dev/hda6 initrd /initrd-version.img...
  • Page 68 a. Comment out the gfxmenu line by adding a # in front of the word gfxmenu. b. Add the following line before the first title line: # This will allow you to only Monitor the OS boot via SOL c. Append the following text to the first title line: SOL Monitor d.
  • Page 69: Microsoft Windows 2003 Standard Edition Configuration

    Modified /boot/grub/menu.lst contents Notes root chainloader +1 title failsafe kernel (hd0,1)/boot/vmlinuz.shipped root=/dev/hda2 ide=nodma apm=off vga=normal nosmp disableapic maxcpus=0 3 initrd (hd0,1)/boot/initrd.shipped Note 1: The kernel line is shown with a line break. In your file, the entire entry must all be on one line. You must restart the Linux operating system after you complete these procedures for the changes to take effect and to enable SOL.
  • Page 70: Installing The Osa Smbridge Management Utility Program

    To install the OSA SMBridge management utility program on a server running a Windows operating system, complete the following steps: 1. Go to http://www.lenovo.com/support/ and download the utility program and create the OSA BMC Management Utility CD. 2. Insert the OSA BMC Management Utility CD into the drive. The InstallShield wizard starts, and a window similar to that shown in the following illustration opens.
  • Page 71 Linux operating system, complete the following steps. You must be logged in as a root user to perform these procedures. 1. Go to http://www.lenovo.com/support/. Download the utility program and create the OSA BMC Management Utility CD. 2. Insert the OSA BMC Management Utility CD into the drive.
  • Page 72: Using The Baseboard Management Controller Utility Programs

    The utility starts automatically when the server is started. You can also locate the /ect/init.d directory to start the utility and use the following commands to manage the utility: smbridge status smbridge start smbridge stop smbridge restart Using the baseboard management controller utility programs Use the baseboard management controller utility programs to configure the baseboard management controller, download firmware updates and SDR/FRU updates, and remotely manage a network.
  • Page 73 v CLI (command-line interface) mode Use CLI mode to remotely perform power-management and system identification control functions over a LAN or serial port interface from a command-line interface. Use CLI mode also to remotely view the BMC system event log. Use the following commands in CLI mode: –...
  • Page 74 ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide...
  • Page 75: Chapter 5. Solving Problems

    POST was completed successfully without finding any errors. One long beep and two short beeps A video error has occurred, and the BIOS cannot initialize the monitor screen to display additional information. © Lenovo 2008. Portions © IBM Corp. 2007.
  • Page 76 Other beep codes See the Hardware Maintenance Manual on the ThinkServer Documentation DVD for information about other beep codes. ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide...
  • Page 77: Post Error Codes

    Documentation DVD for more information about the POST error codes. To check for updated technical information, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.
  • Page 78: Easystartup Problems

    The EasyStartup Make sure that the operating-system media is supported by the EasyStartup program. program will not start the See the Lenovo Support Web site for a list of supported operating-system versions. operating-system media. The operating system Make sure that the server supports the operating-system. If it does, either no logical drive cannot be installed;...
  • Page 79: Troubleshooting Tables

    Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. See the Hardware Maintenance Manual on the ThinkServer Documentation DVD for more detailed troubleshooting information. If you cannot find the problem in these tables, run the diagnostic programs (see “Running the diagnostic programs”...
  • Page 80: General Problems

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 81: Intermittent Problems

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. v When the server is turned on, air is flowing from the fan grille. If there is no airflow, the fans are not working.
  • Page 82: Usb Keyboard, Mouse, Or Pointing-Device Problems

    The USB mouse or USB 1. Make sure that: pointing device does not work. v The mouse is compatible with the server. See http://www.lenovo.com/ accessories. v The mouse or pointing-device USB cable is securely connected to the server, and the device drivers are installed correctly.
  • Page 83: Memory Problems

    Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 84: Microprocessor Problems

    Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 85: Monitor Problems

    Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
  • Page 86 To prevent diskette drive read/write errors, make sure that the distance between the monitor and any external diskette drive is at least 76 mm (3 in.). b. Non-Lenovo monitor cables might cause unpredictable problems. 2. Reseat the following components: a. Monitor cable b.
  • Page 87: Optional-Device Problems

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. Chapter 5. Solving problems...
  • Page 88 Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. a. Disconnect the server power cords.
  • Page 89: Serial Port Problems

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. 4. If the problem remains, suspect the system board.
  • Page 90: Software Problems

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 91: Universal Serial Bus (Usb) Port Problems

    Universal Serial Bus (USB) port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 92: Diagnosing Problems Using Light Path Diagnostics

    2. Replace the failing power supply. Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply and to remove and install a dc power supply. See the documentation that comes with each dc power supply.
  • Page 93 The power supply in bay 2 has failed. Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply and to remove and install a dc power supply. See the documentation that comes with each dc power supply.
  • Page 94 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 95: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for...
  • Page 96: Getting Help And Information From The World Wide Web

    Getting help and information from the World Wide Web On the World Wide Web, the Lenovo Web site has up-to-date information about Lenovo systems, optional devices, services, and support. For general information about Lenovo products or to purchase Lenovo products, go to http:// www.lenovo.com.
  • Page 97: Using Other Services

    Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.
  • Page 98 ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide...
  • Page 99: Appendix B. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 100: Trademarks

    Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo ThinkServer...
  • Page 101: Waste Electrical And Electronic Equipment (Weee) Notices

    Lenovo recomienda a los propietarios de equipos de tecnología de la información (TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles. Lenovo dispone de una serie de programas y servicios de devolución de productos, a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI.
  • Page 102: Battery Return Program

    The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/lenovo/environment or contact your local waste disposal facility. For Taiwan: Please recycle batteries.
  • Page 103: German Ordinance For Work Gloss Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 104: Industry Canada Class A Emission Compliance Statement

    Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw.
  • Page 105: Japanese Voluntary Control Council For Interference (Vcci) Statement

    Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022...
  • Page 106: Taiwanese Class A Warning Statement

    Taiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide...
  • Page 107: Index

    4 danger statements 3 device scan sequence 25 DIMMs important notices 3 connector locations 12 information LED 36 order of installation 10 installing display problems 71 adapters 24 documentation CD 2 © Lenovo 2008. Portions © IBM Corp. 2007.
  • Page 108 installing (continued) pointing device problems 68 cover 31 POST error messages 63 DIMMs 10 power problems 74 hard disk drives 16 power supply specifications 4 hot-swap drive 16, 17 power-control button 36 microprocessor 18 power-cord connector 37 RAID controller 29 power-on LED Remote Supervisor Adapter II SlimLine 27 front 38...
  • Page 109 Configuration/Setup 43 IBM ServeRAID Configuration 45 video connector front 36 rear 38 voltage regulator module installing 21 See voltage regulator module web site publication ordering 81 support 81 Web site Lenovo support 1, 7, 18, 44, 63 Index...
  • Page 110 ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide...
  • Page 112 Part Number: 46U0862 Printed in USA (1P) P/N: 46U0862...

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