Sound problems
No sound can be heard
from the speaker even
when the volume is turned
up.
Battery problems
Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates
after the battery status indi-
cator shows empty.
The computer does not
operate with a fully charged
battery.
A hard disk drive problem
The hard disk drive does
not work.
OneKey Recovery system problems
Backup cannot be made.
Failure to restore the
system partition to its
factory default.
• Make sure that:
- The Mute function is off.
- The combo audio jack is not used.
- The speaker is selected as the playback device.
• Discharge and recharge the battery.
• The surge protector in the battery might be active.
Turn off the computer for one minute to reset the
protector; then turn on the computer again.
• Make sure that the hard disk drive is included in the
Boot menu in the BIOS setup utility correctly.
• You are not currently using a Windows operating
system.
• There is not enough space to store the backed up
data. You will need to free more hard disk space on
your backup partition.
• The system partition, such as the partition size or the
drive capacity has been modified.
Chapter 4. Troubleshooting
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