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Cisco Catalyst 3750-X Message Manual
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Cisco Catalyst 3750-X Message Manual

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Enlarged version
Catalyst 3750-X, 3750-E, 3560-X, and
3560-E Switch System Message Guide
Cisco IOS Release 12.2(55)SE
February 2011
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-9772-05

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Summary of Contents for Cisco Catalyst 3750-X

  • Page 1 Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide Cisco IOS Release 12.2(55)SE February 2011 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-9772-05...
  • Page 2 OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks.

  • Page 3: Table Of Contents

    DHCP_SNOOPING Messages 2-18 DOT1X Messages 2-21 DOT1X_SWITCH Messages 2-24 DTP Messages 2-27 DWL Messages 2-29 EC Messages 2-29 EPM Messages 2-33 ETHCNTR Messages 2-33 EXPRESS_SETUP Messages 2-35 FRNTEND_CTRLR Messages 2-36 Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide OL-9772-05...
  • Page 4 PLATFORM_PM Messages 2-66 PLATFORM_RPC Messages 2-67 PLATFORM_SPAN Messages 2-69 PLATFORM_STACKPOWER Messages 2-70 PLATFORM_UCAST Messages 2-79 PLATFORM_VLAN Messages 2-81 PLATFORM_WCCP Messages 2-82 PM Messages 2-82 PORT_SECURITY Messages 2-90 POWERNET_ISSU Messages 2-91 Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide OL-9772-05...

  • Page 5: Spantree_Vlan_Sw Messages

    2-114 SW_MATM Messages 2-115 SW_VLAN Messages 2-115 SWITCH_QOS_TB Messages 2-121 TCAMMGR Messages 2-121 UDLD Messages 2-123 UFAST_MCAST_SW Messages 2-125 VQPCLIENT Messages 2-125 WCCP Messages 2-126 N D E X Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide OL-9772-05...
  • Page 6 Contents Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide OL-9772-05...
  • Page 7 Preface Purpose This guide describes the Catalyst 3750-X, 3750-E, 3560-X, or 3560-E switch or the Catalyst 3750-X or 3750-E switch stack-specific system messages that you might encounter. For a complete list of Cisco IOS system error messages, see the Cisco IOS Software System Error Messages, Cisco IOS Release 12.2 available from the Cisco.com home page by choosing Technical Support &...

  • Page 8: Related Publications

    • Installation Notes for the Catalyst 3750-X and 3560-X Network Modules • • Regulatory Compliance and Safety Information for the Catalyst 3750-X and 3560-X Switches • Catalyst 3750-X and 3560-X Switch Software Configuration Guide • Catalyst 3750-X and 3560-X Switch Command Reference Catalyst 3750-X, 3750-E, 3560-X and 3560-E Switch System Message Guide •...

  • Page 9: Obtaining Documentation And Submitting A Service Request

    Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed...
  • Page 10 Preface Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide OL-9772-05...

  • Page 11: How To Read System Messages

    For information about system messages that are not Catalyst 3750-X, 3750-E, 3560-X, or 3560-E Note platform-specific, see the Cisco IOS Software System Messages for Cisco IOS Release 12.2S.

  • Page 12: Facility Codes

    Messages” section on page 2-36 GBIC_SECURITY GBIC module and small “GBIC_SECURITY Messages” form-factor pluggable (SFP) section on page 2-36 module security GBIC_SECURITY_CRYPT GBIC and SFP module security “GBIC_SECURITY_CRYPT Messages” section on page 2-38 Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide OL-9772-05...
  • Page 13 Platform fallback bridging “PLATFORM_FBM Messages” manager section on page 2-61 PLATFORM_HCEF Cisco Express Forwarding “PLATFORM_HCEF Messages” section on page 2-61 PLATFORM_HPLM Platform pseudo-label manager “PLATFORM_HPLM Messages” section on page 2-62 Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide OL-9772-05...
  • Page 14 “SCHED Messages” section on page 2-97 Switch Database Manager “SDM Messages” section on (Catalyst 3750-X and 3750-E page 2-97 switches) SPAN Switched port analyzer “SPAN Messages” section on page 2-98 Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide OL-9772-05...
  • Page 15 “UFAST_MCAST_SW Messages” section on page 2-125 VQPCLIENT VLAN Query Protocol client “VQPCLIENT Messages” section on page 2-125 WCCP Web Cache Communication “WCCP Messages” section on Protocol (WCCP) page 2-126 Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide OL-9772-05...

  • Page 16: Variable Fields

    [inet] Internet address All syslog messages generated by a Catalyst 3750-X or 3750-E switch other than the master switch appear with (Switch-x) where Switch-x is the number of the stack member generating the message. Syslog messages generated by the master switch appear with no hostname string.

  • Page 17: Error Message Traceback Reports

    Cisco IOS Release. http://tools.cisco.com/Support/BugToolKit/ Contacting TAC If you cannot determine the nature of the error, see the “Obtaining Documentation and Submitting a Service Request” section on page ix for further information. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide OL-9772-05...

  • Page 18: Error Message Traceback Reports

    Chapter 1 System Message Overview Error Message Traceback Reports Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide OL-9772-05...
  • Page 19 C H A P T E R Message and Recovery Procedures This chapter describes the Catalyst 3750-X, 3750-E, 3560-X, and 3560-E system messages in alphabetical order by facility. Within each facility, the messages are listed by severity levels 0 to 7: 0 is the highest severity level, and 7 is the lowest severity level.

  • Page 20: Chapter 2 Message And Recovery Procedure

    QOSMGR Messages, page 2-92 • RMON Messages, page 2-97 • SCHED Messages, page 2-97 • SDM Messages, page 2-97 (only Catalyst 3750-X and 3750-E switches) • • SPAN Messages, page 2-98 Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide OL-9772-05...

  • Page 21: Aclmgr Messages

    Some per-interface features, such as access groups or VLAN maps, will not be configured correctly. [dec] is the VLAN ID. Use a less complicated configuration that requires less memory. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide OL-9772-05...

  • Page 22: Output Interpreter

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 23 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 24 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 25 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 26: Authmgr Messages

    No action is required. If local authorization has been configured, the port is Recommended Action authorized based on the local authorization method. Otherwise, authentication restarts according to the configured reauthentication period. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide OL-9772-05...

  • Page 27: Backup_Interface Messages

    [chars]. A defective module is installed in the specified interface. [chars] is the interface. Explanation Remove the transceiver. If it was purchased from Cisco, contact your Cisco Recommended Action representative to have the transceiver replaced. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide...

  • Page 28: Bspatch Messages

    Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.

  • Page 29: Cfgmgr Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 30 Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.

  • Page 31: Cls_Acc Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 32 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 33 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 34 Explanation The management interface has been configured, or its original configuration has been restored. [chars] is the name of the configuration file. No action is required. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-16 OL-9772-05...

  • Page 35: Cmp Messages

    The first [int] is the new number of neighbors, and the second [int] the maximum number of neighbors. No action is required. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-17 OL-9772-05...

  • Page 36: Dhcp_Snooping Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.
  • Page 37 The CPU is receiving DHCP at a higher rate than the DHCP snooping can process. These DHCP packets are dropped to prevent a denial of service attack. [chars] is the warning. No action is required. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-19 OL-9772-05...
  • Page 38 The specified number of bindings were ignored when the switch read the database file Explanation because the database read operation failed. [dec] is the number of bindings. Recommended Action No action is required. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-20 OL-9772-05...

  • Page 39: Dot1X Messages

    802.1x port-control to auto or force-unauthorized mode on a dynamic mode port, which is not allowed, caused this condition. Disable dynamic mode on the interface, and then try 802.1x authentication. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-21 OL-9772-05...
  • Page 40 802.1x and SPAN destination ports are mutually exclusive. [chars] is the port. Explanation Disable the SPAN destination port configuration, and then reconfigure 802.1x Recommended Action authentication on the port. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-22 OL-9772-05...
  • Page 41 The authentication result was overridden. The first [chars] is the client ID, the second [chars] is the interface, and the third [chars] is the session ID. Recommended Action No action is required. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-23 OL-9772-05...

  • Page 42: Dot1X_Switch Messages

    Change the port mode so that it is no longer a private VLAN host port, or use a valid secondary VLAN. Note This message applies to switches running the IP base image. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-24 OL-9772-05...
  • Page 43 VLAN on a port is the same as the voice VLAN. [chars] is the port session ID. Recommended Action Change either the voice VLAN or the access VLAN on the port so that they are not the same. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-25 OL-9772-05...
  • Page 44 [dec] is the VLAN, and [chars] is the port. Change the port mode so that it is no longer a routed port, or change the Recommended Action configuration so that no VLAN is assigned. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-26 OL-9772-05...

  • Page 45: Dtp Messages

    Error Message DTP-4-MEM_UNAVAIL: Memory was not available to perform the trunk negotiation action. Explanation The system cannot negotiate trunks because of a lack of memory. Reduce other system activity to ease memory demands. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-27 OL-9772-05...
  • Page 46 The encapsulation type of the trunk port has changed. The first [chars] is the interface, Explanation the second [chars] is the original encapsulation type, and the third [chars] is the new encapsulation type. This message is provided only for information. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-28 OL-9772-05...

  • Page 47: Dwl Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 48 [chars] is the name of the local interface that is already bundled. Make sure that the configuration of the remote ports is the same for all ports in Recommended Action the bundle. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-30 OL-9772-05...
  • Page 49 LACP is enabled on a Layer 3 interface but the remote port does not have LACP Explanation enabled. In this mode, the local port is put in a suspended state. [chars] is the interface name. Enable LACP on the remote port. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-31 OL-9772-05...
  • Page 50 Install a software image that includes LACP, and set the EC mode to on. Error Message EC-5-NOPAGP: Invalid EC mode, PAgP not enabled. PAgP is not included in the Cisco IOS image and the EtherChannel mode cannot be set Explanation to desirable or auto.

  • Page 51: Epm Messages

    No action is required on non-PoE switches. The port is error disabled until the problem is resolved. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-33...
  • Page 52 IPv4 and IPv6 frames is disabled in the switch stack. [dec] is the stack member number. Replace the stack member with a switch that supports forwarding of IPv4 and Recommended Action IPv6 frames with SNAP encapsulation. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-34 OL-9772-05...

  • Page 53: Express_Setup Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 54: Frntend_Ctrlr Messages

    GBIC_SECURITY Messages The Catalyst 3750-X, 3750-E, 3560-X, and 3560-E switches support SFP modules and do not support Note GBIC modules. Although the error message text refers to GBIC interfaces and modules, the messages from the switches actually refer to the SFP and 10-Gigabit Ethernet module interfaces and modules.
  • Page 55 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 56: Gbic_Security_Crypt Messages

    The SFP module was identified as a Cisco SFP module, but the switch could not match Explanation its manufacturer with one on the known list of Cisco SFP module vendors. [chars] is the port. Ensure that the Cisco IOS software running on the switch supports the SFP Recommended Action module.

  • Page 57: Traceback Reports

    Error Message GBIC_SECURITY_UNIQUE-3-DUPLICATE_GBIC: GBIC interface [dec]/[dec] is a duplicate of GBIC interface [dec]/[dec]. The SFP module was identified as a Cisco GBIC or SFP module, but its vendor ID and Explanation serial number match that of another interface on the system. The first [dec]/[dec] is the interface of the duplicate GBIC or SPF module, and the second [dec]/[dec] is the interface of the existing module.
  • Page 58 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 59 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 60: Hlfm Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 61: Hpsecure Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 62: Ifmgr Messages

    Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information.

  • Page 63: Ilet Messages

    Cisco or with Cisco's authorization. If your use of this product is the cause of a support issue, Cisco may deny operation of the product, support under your warranty or under a Cisco technical support program such as Smartnet.

  • Page 64: Ilpower Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 65 Message and Recovery Procedures ILPOWER Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.
  • Page 66 Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-48...

  • Page 67: Imagemgr Messages

    Message and Recovery Procedures IMAGEMGR Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.
  • Page 68 A line of output from the auto-download-software process appears [chars] is a text Explanation message reporting the status of the upgrade process. No action is required. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-50 OL-9772-05...

  • Page 69: Ip_Device_Tracking Messages

    IP_DEVICE_TRACKING Messages Error Message IP_DEVICE_TRACKING-4-TABLE_LOCK_FAILED: Table already locked by process-id [dec]([chars]) This message applies only to the Catalyst 3750-X and 3750-E switches. Note Explanation The IP device tracking table could not be updated due to a lock held by another process.

  • Page 70: Phy Messages

    Error Message PHY-4-CHECK_SUM_FAILED: SFP EEPROM data check sum failed for SFP interface [chars]. The SFP module was identified as a Cisco SFP module, but the system cannot read the Explanation vendor data information to verify whether it is correct. [chars] is the interface in which the SFP module is installed.

  • Page 71: Pimsn Messages

    Message and Recovery Procedures PIMSN Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.

  • Page 72: Platform Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 73 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 74: Platform_Env Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 75 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 76 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 77 The RPS 2300 state changed to standby. It can no longer provide power to the switch. Explanation [chars] is the error message. Recommended Action No action is required. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-59 OL-9772-05...
  • Page 78 No action is required. Recommended Action Error Message PLATFORM_ENV-6-RPS_PS_INSERTED: [chars]. Explanation A power supply is inserted in the RPS 2300. [chars] is the system message. No action is required. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-60 OL-9772-05...

  • Page 79: Platform_Fbm Messages

    PLATFORM_HCEF Messages Error Message PLATFORM_HCEF-3-ADJ: [chars] An unsupported feature has been configured on a switch running Cisco IOS Release Explanation 12.2(25)SE. [chars] is the error message. Determine if a generic routing encapsulation (GRE) tunnel or the ip cef Recommended Action accounting global configuration command are configured.

  • Page 80: Platform_Hplm Messages

    Message and Recovery Procedures PLATFORM_HPLM Messages upgrade the switch software to a Cisco IOS release when the GRE feature is needed. If the ip cef accounting command is configured, remove it by using the no ip cef accounting global configuration command.
  • Page 81 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 82: Platform_Ipv6_Ucast Messages

    Message and Recovery Procedures PLATFORM_IPv6_UCAST Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.
  • Page 83 The PBR manager was able to fit the complete configuration into the hardware. One or Explanation more route-maps previously did not load because of lack of resources. [chars] is the route-map. Recommended Action No action is required. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-65 OL-9772-05...

  • Page 84: Platform_Pm Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 85: Platform_Rpc Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 86 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 87: Platform_Span Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 88: Platform_Stackpower Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 89 Explanation A version mismatch exists between the switch and the other stack members. [dec] is the stack member number. Ensure that all switches in the power stack are running the same Cisco IOS Recommended Action software release. Error Message PLATFORM_STACKPOWER-3-INVALID_TOPOLOGY: Invalid power stack topology...
  • Page 90 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 91 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 92 Message and Recovery Procedures PLATFORM_STACKPOWER Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.
  • Page 93 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 94 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 95 Message and Recovery Procedures PLATFORM_STACKPOWER Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.
  • Page 96 Output Interpreter. Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback...

  • Page 97: Platform_Ucast Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 98 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 99: Platform_Vlan Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 100: Platform_Wccp Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 101 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 102 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 103 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 104 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback...
  • Page 105 Message and Recovery Procedures PM Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.
  • Page 106 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 107 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 108: Port_Security Messages

    Chapter 2 Message and Recovery Procedures PORT_SECURITY Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see Error Message Traceback Reports, page 1-7.

  • Page 109: Powernet_Issu Messages

    Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information.

  • Page 110: Pt Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 111 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 112 Message and Recovery Procedures QOSMGR Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.
  • Page 113 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 114 [chars] is the policy-map name. Reconfigure the class map or the policy map, and reduce the number of Recommended Action policers. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-96 OL-9772-05...

  • Page 115: Rmon Messages

    Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information.

  • Page 116: Span Messages

    The error might be transient. Try the SPAN operation again. If a second attempt also fails, reload the switch by using the reload privileged EXEC command to complete the operation. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-98 OL-9772-05...

  • Page 117: Spantree Messages

    Verify that the configuration of the native VLAN ID is consistent on the Recommended Action interfaces on each end of the 802.1Q trunk connection. When corrected, spanning tree automatically unblocks the interfaces, as appropriate. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-99 OL-9772-05...
  • Page 118 It is marked as loopguard-inconsistent when the message-age timer expires because no BPDUs were received from the designated bridge. This Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-100...
  • Page 119 CIST port information. The PVST simulation inconsistency is cleared, and the interface returns to normal operation. [chars] is the port. No action is required. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-101 OL-9772-05...
  • Page 120 Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 121 This is performed by the spanning-tree subsystem at system initialization because the maximum number of ports on a particular platform will not change. This error occurs because of an Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-103...
  • Page 122 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 123 ID. The second [chars] is the old state (such as listening, learning, or forwarding, and so forth), and the third [chars] is the new state. No action is required. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-105 OL-9772-05...

  • Page 124: Spantree_Fast Messages

    The listed interface has been selected as the new path to the root switch for the listed spanning-tree instance. The first [chars] is the spanning-tree instance, and the second [chars] is the interface. Recommended Action No action is required. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-106 OL-9772-05...

  • Page 125: Spantree_Vlan_Sw Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 126 Error Message STACKMGR-4-SWITCH_ADDED_VM: Switch [dec] has been ADDED to the stack (VERSION_MISMATCH). A switch that has been added to the stack has a different software version. [dec] is the Explanation switch number. No action is required. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-108 OL-9772-05...

  • Page 127: Storm_Control Messages

    You can enable error-disabled recovery by using the errdisable recovery Recommended Action global configuration command to automatically re-enable the interface. You should determine and fix the root cause of the excessive traffic on the interface. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-109 OL-9772-05...

  • Page 128: Supervisor Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 129 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 130: Sw_Dai Messages

    IP address. The first [dec] is the number of invalid ARP packets. The first [chars] is either Req (request), Res (response), or Invalid Opcode. The second [chars] is the short name of the ingress Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-112...
  • Page 131 IP address of the sender, the MAC address of the target, the IP address of the target, and the time of day. No action is required. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-113 OL-9772-05...

  • Page 132: Sw_Macauth Messages

    Error Message SW_MACAUTH-5-MAC_AUTHENTICATED: MAC [enet] was authenticated The switch has received a command to authenticate a MAC address. [enet] is the MAC Explanation address. No action is required. Recommended Action Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-114 OL-9772-05...

  • Page 133: Sw_Matm Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 134 Message and Recovery Procedures SW_VLAN Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.
  • Page 135 Message and Recovery Procedures SW_VLAN Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.
  • Page 136 = [chars] / file = [chars] / code = [dec] ([chars]) / bytes transferred = [dec]. The VLAN manager received an unexpected error return from a Cisco IOS file system Explanation (IFS) call while reading the VLAN database. The first [chars] is the function call name, the second [chars] is the file name, the first [dec] is the error code, the third [chars] is the textual interpretation of the error code, and the second [dec] is the number of bytes transferred.
  • Page 137 Message and Recovery Procedures SW_VLAN Messages TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.
  • Page 138 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 139: Switch_Qos_Tb Messages

    Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-121...

  • Page 140: Tcammgr Messages

    Message and Recovery Procedures TCAMMGR Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.

  • Page 141: Udld Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 142 Message and Recovery Procedures UDLD Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-7.

  • Page 143: Ufast_Mcast_Sw Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 144: Wccp Messages

    The switch has lost contact with the specified web cache. [IP_address] is the web cache Explanation IP address. Verify the operation of the web cache by entering the show ip wccp web-cache Recommended Action privileged EXEC command. Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide 2-126 OL-9772-05...
  • Page 145 DWL messages 2-29 boot loader patch messages dynamic ARP inspection See BSPATCH messages See SW_DAI messages BSPATCH messages 2-10 Dynamic Host Configuration Protocol messages bug toolkit See DHCP messages Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide IN-1 OL-9772-05...
  • Page 146 2-39 GBIC_SECURITY messages 2-36 Gigabit Interface Converter security messages MAC_MOVE messages 2-51 See GBIC_SECURITY_CRYPT messages MAC address authentication messages See GBIC_SECURITY_UNIQUE messages See SW_MACAUTH messages See GBIC_SECURITY messages Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide IN-2 OL-9772-05...
  • Page 147 2-49 2-123 IP_DEVICE_TRACKING UFAST_MCAST_SW 2-51 2-125 MAC_MOVE 2-51 VQPCLIENT 2-125 WCCP 2-52 2-82 PIMSN messages, transceiver 2-53 PLATFORM message severity levels 2-54 PLATFORM_ENV 2-56 PLATFORM_FBM 2-61 PLATFORM_HCEF 2-61 Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide IN-3 OL-9772-05...
  • Page 148 See GBIC_SECURITY messages PORT_SECURITY messages 2-90 SPAN messages 2-98 Port Aggregation Protocol messages spanning-tree fast-convergence messages See EC messages See SPANTREE_FAST messages port manager messages spanning-tree messages See PM messages Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide IN-4 OL-9772-05...
  • Page 149 VQPCLIENT messages 2-125 message text definition VTP messages mnemonic code See SW_VLAN messages severity levels variable fields WCCP messages 2-82 tables facility codes message severity levels variable fields Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide IN-5 OL-9772-05...
  • Page 150 Index Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide IN-6 OL-9772-05...

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