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Xen Alpha™ Xen Alpha™ Xen Alpha™ Xen Alpha™ EATURES AND PECIFICATIONS ANUAL NEC Australia Pty Ltd A6-506000-642-02 Release 1.0 February 2000...
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NEC shall not be liable for any direct, indirect, consequential or incidental damages about the use of this equipment, manual or any related materials. The information in this technical manual is advisory in nature and is subject to change. NEC may make improvements and changes in the products described in this manual without notice.
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T a b l e o f C o n t e n t s Xen Alpha Release 1.0 Introduction Clock/Calendar Display ... . C14-69 Confirmation Dial....C15-71 Xen System Features Introduction .
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I I I I S S S S Icon Display ..... . I1-133 Seized Trunk Name/Number Display . S1-195 I-Hold Indication ....I2-135 Single Line Telephone Access .
Xen System Features Introduction Xen Alpha Release 1.0 This section describes each feature and its operation. Features are listed alphabetically by NTRODUCTION feature name. In this chapter the operations are written showing the keys on the DTU-Type telephones. IFFERENCES IN...
All Call Page Xen Alpha Release 1.0 All Call Page allows simultaneous paging (internal and external) of all idle Multiline EATURE telephones. The page is heard over the built-in speaker on the telephone and/or over ESCRIPTION external paging speakers. Paging allows persons, away from their desk but within hearing distance of the telephone or external speakers to respond to a page.
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All Call Paging is directed only to telephones when “No External Speaker” is specified in ERVICE system programming. ONDITIONS A busy condition is generated if an All Call Page (internal or external) has been originated at another telephone. If an external paging call is made while a ringing tone is being sent over the external speaker, ringing is temporarily suspended and the external paging call is performed.
Ancillary Device Connection Xen Alpha Release 1.0 This feature allows ancillary (peripheral) devices such as tape recorders, headsets, single EATURE line telephones, to be connected to the system. ESCRIPTION The feature is only available when using the DTU-Type Multiline telephones.
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Answer Hold Xen Alpha Release 1.0 Answer Hold allows the Multiline telephone user to answer an external call by pressing the EATURE answer key ( ). If the user is on a call, that call is placed on hold when the new call ESCRIPTION is answered.
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Answer Key Xen Alpha Release 1.0 Users answer trunk calls by simply pressing one key; the Answer Key ( EATURE ESCRIPTION This feature is available for all Multiline telephones. TATION PPLICATION PERATION ROCEDURE Answering a call: Press or lift the handset.
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Attendant Positions Xen Alpha Release 1.0 This feature allows the first two Multiline telephones to be assigned as Attendant Positions. EATUR These telephones can be used as “programming telephones” and can perform certain ESCRIPTION attendant feature operations. This feature is available for the DTU-Type and Xen System Multiline telephones.
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Automatic Callback Xen Alpha Release 1.0 When calling a busy telephone and hearing a busy tone, users can set an Automatic EATURE Callback. When both telephones are idle, the system signals the person who originated the ESCRIPTION callback. When the callback originator answers, the system then signals the other telephone user of the call.
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Automatic Day/Night Mode Switching Xen Alpha Release 1.0 This feature allows the user to program the system to automatically switch from day to night EATURE mode at a preset time. ESCRIPTION Refer to Night Mode, Page 165 for a description of manual day/night mode switching.
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Automatic Hold Xen Alpha Release 1.0 This feature allows a user to press a DSS key (Direct Station Selection) to page an internal EATURE caller while an external call is in progress. Once the DSS key is pressed, the external caller ESCRIPTION is automatically placed on non-exclusive hold.
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Automatic Pause – Behind PBX Xen Alpha Release 1.0 When a user places an external call using speed dial, redial, or saved dial through a PBX EATURE line, the system automatically inserts a pause into the dialled number. ESCRIPTION PERATION ROCEDURE Not applicable.
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A-10 Automatic Redial Xen Alpha Release 1.0 Automatic Redial simplifies repeated dialling to a busy telephone or when there is no EATURE answer. When set, redialling is automatically repeated at preassigned intervals. The ESCRIPTION intervals are assigned in system programming.
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If an external call is made using a PBX line, the call elapsed timer displays but does not ERVICE have any affect on the Automatic Redial condition. ONDITIONS When using an ISDN external line, a busy tone is not detected and the line is placed into wait mode until release notification is received.
A-11 Automatic Release Xen Alpha Release 1.0 This feature signals the system to release the line when an external caller abandons the call. EATURE ESCRIPTION This feature is available for all Multiline telephones and single line telephones. TATION PPLICATION PERATION ROCEDURE Not applicable.
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Background Music – External Speakers Xen Alpha Release 1.0 When connecting with a Background Music (BGM) source, background music is provided EATURE over external speakers. ESCRIPTION PERATION ROCEDURE Not applicable. All programming functions associated with this feature are listed in the following table. Some...
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Background Music – Multiline Telephone Speakers Xen Alpha Release 1.0 When connected to a background music (BGM) source, Multiline telephone users can listen EATURE to music over the Multiline telephone speakers, while the telephone is idle. ESCRIPTION This feature is available for all Multiline telephones.
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Background music toggles between the set and cancel settings each time the ERVICE O I C O background music access code is dialed ( ONDITIONS Background music volume is controlled by using up ( ) and down ( ) volume controls on the telephone.
Barge-In (Interrupting an External Call) Xen Alpha Release 1.0 This feature allows one Multiline telephone user to interrupt another user’s conversation. EATURE Barge-In can be programmed with or without an audible alert. ESCRIPTION This feature is available for all Multiline telephones.
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Barge-in is enabled and disabled in system programming (default is disabled). ERVICE ONDITIONS When barge-in is in progress, the conference key ( ) LED flashes on the telephone used to initiate barge-in and remains solid on the telephone where barge-in occurs. When barge-in is in progress and the user (where barge-in occurs) places their existing call on hold, the caller who initiated the barge-in is also placed on hold.
Battery Backup – System Memory Xen Alpha Release 1.0 A battery is provided on the central processing unit (CPU) in the KSU. This battery retains EATURE system memory if the power fails. When fully charged, a new lithium battery maintains ESCRIPTION backup power for a minimum two years.
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Batteries must be installed in paris. Refer to the Xen Alpha Installation Manual for battery specifications. Features & Specifications Manual, Battery Backup – System Memory...
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Busy Lamp Field – Multiline Telephones Xen Alpha Release 1.0 The Busy Lamp Field (BLF) is an LED on the Multiline telephone which is used to indicate EATURE the telephone status (idle, in-use, do-not-disturb mode, etc.). ESCRIPTION This feature is available for all Multiline telephones.
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Callback Request Xen Alpha Release 1.0 This feature is used to leave notification at the called party’s telephone that you have called. EATURE ESCRIPTION This feature is available for all Multiline telephones (sending and answering Callback request) and single line telephones (sending Callback request only).
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A telephone user can set Callback requests to more than one telephone. Callback ERVICE requests can be sent to other telephone users regardless of the tenant group to which ONDITIONS they belong. A telephone that is not equipped with an LCD answers a Callback in the same way users of telephones equipped with an LCD.
Call Elapsed Timer Xen Alpha Release 1.0 This timer appears in the LCD (liquid crystal display) on the Multiline telephone. The timer EATURE keeps track of the amount to time that has elapsed since the call was answered. When the ESCRIPTION user hangs up, the timer disappears from the LCD.
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Call Forward – All Calls Xen Alpha Release 1.0 This feature is used to forward calls received at one telephone to another telephone. This EATURE feature can also be set or cancelled from the telephone where the calls will be forwarded.
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All internal and transferred calls to the telephone follow the forwarding settings assigned ERVICE to that telephone. ONDITIONS Any telephone in the system can be the Call Forward destination for any number of other telephones. Call Forward – All Calls can be directed to any other telephone in the system even if the telephone is the member of a different tenant group.
Call Forward – Busy/No Answer Xen Alpha Release 1.0 This feature is used to forward calls received at one Multiline telephone to another telephone EATURE or to an Attendant Position. This feature can also be set or canceled from the telephone ESCRIPTION where the calls will be forwarded.
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All programming functions associated with this feature are listed in the following table. Some ELATED functions must be programmed before the feature is operational and other functions are ROGRAMMING optional. The optional functions can affect how the feature operates. Required Function Function Name (Y)es or...
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Multiple one-touch keys can be assigned with different Call Forward destinations. When a one-touch key is pressed to enable the feature, any previous call destination setting is canceled. For example, if the user presses a one-touch key where extension 14 is the Call Forward destination and extension 12 is the previous setting, then the setting for extension 12 is canceled.
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Call Forward – External Xen Alpha Release 1.0 The Call Forward External (CFE) feature allows all incoming DID, DIT, AA and CO Ring EATURE Transferred calls to be automatically forwarded to an external destination. CFE is an extension ESCRIPTION of existing Call Forward All and Busy/No Answer functions, where entry of a trunk access code rather than an extension number triggers CFE setting.
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Call Forward External can be allowed/denied on a per station basis(P229). ERVICE ONDITIONS Call Forward External can be allowed/denied on a per trunk basis (P150). CFE will operate for DID, DIT and CO Ring Transferred calls. Incoming trunk calls not received as a DID call must be changed to DIT before CFE will operate.
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The line on which the incoming call arrives is released when the line used for the outgoing call is released. Call Forward and Call Forward External can both be set at a station. When both are set, DID, DIT and CO Ring Transferred calls will follow CFE, and ICM calls will follow the CF Internal setting.
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Caller Identification Xen Alpha Release 1.0 The Caller Identification (Caller ID) feature allows the user to see the calling party’s name EATURE and phone number in their telephone display. PPLICATION A CID-B13 Unit is required to provide caller identification on analogue trunks. Three CID units are required to provide caller identification for all six of these trunks.
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Caller ID Scrolling Xen Alpha Release 1.0 When caller identification information is provided, the user can browse through the list of the EATURE ESCRIPTION last 20 numbers by pressing . The user can dial the displayed Caller ID number by pressing or by lifting the handset.
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Call Pickup Group Xen Alpha Release 1.0 This feature allows any user to pickup a call that is intended for another user. EATURE ESCRIPTION A call pickup group allows telephones in the system to be grouped together so users can pick up incoming calls in that group by dialling a preassigned two digit number.
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When there is more than one type of call that rings into the system, the system picks up ERVICE calls in the following order: ONDITIONS • Internal Voice/Tone/Call Waiting • Ringing Transfer • Incoming External Calls to another Tenant If there is more than one call ringing into the system, calls are picked up beginning with the lowest numbered extension (i.e., if extension 10 and 11 ring at the same time, extension 10 is picked up first).
Call Restriction Xen Alpha Release 1.0 This feature allows outgoing calls to be restricted. Dialling is restricted based on the first EATURE eight digits that are dialled. The restricted numbers are entered and stored into tables ESCRIPTION accessed by system programming. When a user dials a restricted number, an error tone is sent and “ERROR”...
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There are four tables that contain numbers that the system accesses for call restriction: ERVICE two tables containing restricted numbers (numbers that cannot be dialled) and two ONDITIONS tables containing numbers that are authorised (numbers that can be dialled). Each telephone can be assigned to access any of the tables or individual telephones can be assigned to access all four tables.
C-10 Call Restriction Override using System Speed Dial Xen Alpha Release 1.0 This feature allows telephones, which have been be restricted from making outgoing calls, EATURE to make calls using the preassigned system speed dial numbers. ESCRIPTION This feature is available for all Multiline and Single Line telephones.
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C-11 Call Transfer Xen Alpha Release 1.0 This feature allows any user to transfer an external call to any other system user. The user EATURE receiving the call simply goes off-hook to answer the call. The call can be transferred using...
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All programming functions associated with this feature are listed in the following table. Some ELATED functions must be programmed before the feature is operational and other functions are ROGRAMMING optional. The optional functions can affect how the feature operates. Required Function Function Name (Y)es or...
C-12 Call Waiting Indication Xen Alpha Release 1.0 The system provides a visible indication to the called party that they have an incoming call. EATURE This indication allows the user to put the existing call on hold and answer the incoming call, ESCRIPTION terminate the existing call and answer the incoming call, or ignore the incoming call.
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C-13 Character Registration Xen Alpha Release 1.0 The feature allows users to assign names to system and individual speed dial numbers and EATURE to numbers assigned to one-touch keys. The telephone number and the associated name ESCRIPTION are displayed in the telephone LCD when the number is dialled.
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Deleting a name and/or telephone number: Press Press for DTU-Type telephones). Press the speed dial memory location number J J J → Press to delete only the telephone number. Press to delete the name and number. Table C-2: Dial Pad Keys Used When Entering Names Usage Shifts the cursor one character to the left and deletes the character.
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If consecutive speed dialling is used, alphanumeric data in redial memory is changed. ERVICE ONDITIONS The input character mode is indicated in the second line of the telephone LCD. When only numeric characters can be entered, “NUMERIC” is displayed in the LCD. When alphanumeric characters can be entered, “ALPHA”...
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C-14 Clock/Calendar Display Xen Alpha Release 1.0 On Multiline telephones equipped with an LCD (liquid crystal display), the time (hour and EATURE minutes) and the date (day, day of week and year) are displayed. ESCRIPTION This feature is available on all Multiline telephones equipped with a display.
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Date and time can be changed using any Multiline telephone in the system. ERVICE ONDITIONS By default, the clock is set to January 1, 1999 (Friday), 12:00 a.m. is pressed while setting the date and time, the procedure is canceled and exits. The telephone is returned to the idle condition.
C-15 Confirmation Dial Xen Alpha Release 1.0 This feature allows users to dial a telephone number which is displayed for confirmation EATURE during speed dialling, one-touch dialling, and scrolling caller identification numbers. ESCRIPTION This feature is available for all Multiline telephones.
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When performing simple searches and the last speed dial memory location number is reached, the system scrolls to the first speed dial memory location number. For example, if 199 is displayed (system is set for 200 memory locations) and the user presses #, the system “rolls over”...
C-16 Conference Add-On Xen Alpha Release 1.0 This feature allows conference calling. A maximum of three parties (various combinations of EATURE internal and external callers) are allowed in each conference. Conference calling increases ESCRIPTION efficiency by allowing multiple parties to enter into a conversation. Music is provided to callers while they are on hold waiting to enter the conference.
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All programming functions associated with this feature are listed in the following table. Some ELATED functions must be programmed before the feature is operational and other functions are ROGRAMMING optional. The optional functions can affect how the feature operates. Required Function Function Name (Y)es or...
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During a conference call some of the keys on the telephone can be used and some cannot be used, these are listed below. Available Keys: Accesses available functions. Toggles to turn the microphone on and off. Toggles to set and reset handset mute. Places a conference on hold.
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Delayed Ringing Xen Alpha Release 1.0 Delayed Ringing allows some telephones to ring immediately for incoming calls and other EATURE telephones to ring after a programmed delay. ESCRIPTION This feature is available for all Multiline telephones and single line telephones.
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Direct Inward Termination Xen Alpha Release 1.0 This feature allows external lines to be programmed to ring directly at telephones, bypassing EATURE the attendant. A separate night ringing assignment is available. This feature is primarily ESCRIPTION used for voice mail.
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Direct Paging Access Xen Alpha Release 1.0 This feature allows a user to assign a key on the telephone to directly access the EATURE paging function. ESCRIPTION This feature is available for all Multiline telephones. TATION PPLICATION PERATION ROCEDURE Assigning a key for paging:...
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Internal and/or external paging is accomplished by using the appropriate one-touch/ ERVICE feature access key assigned as the paging key. ONDITIONS The paging access codes include: Internal All Call Page Internal Page - Zone A Internal Page - Zone B Page Answer External Page Internal/External Page (provides both internal and external paging)
Direct Station Selection Xen Alpha Release 1.0 The Direct Station Selection (DSS) feature allows users to assign internal telephone EATURE numbers to one-touch/feature access keys allowing them to make calls by pressing one key. ESCRIPTION This feature is available for all Multiline telephones.
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All programming functions associated with this feature are listed in the following table. Some ELATED functions must be programmed before the feature is operational and other functions are ROGRAMMING optional. The optional functions can affect how the feature operates. Required Function Function Name (Y)es or...
Distinctive Ringing Xen Alpha Release 1.0 This feature allows users to assign different ringing patterns to internal and external calls to EATURE easily identify the type of call they are receiving. ESCRIPTION This feature is available for all Multiline telephones.
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A choice of four different ringing patterns are available. 3s 4s A choice of two ringing tones are available.. Low Tone 520/660Hz High Tone 1100/1400Hz Page 88, D-5 Features & Specifications, Distinctive Ringing A6-506000-642-02...
Door Lock Release Xen Alpha Release 1.0 While the Multiline telephone user is talking with the doorphone user, the telephone user can EATURE unlock the door by entering a code assigned for door lock release. ESCRIPTION For this feature to be available, the DPH-B13 ETU must be installed in the system.
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Door/Monitor Telephone Xen Alpha Release 1.0 Two doorphones can be installed in the system to provide 2-way communication with a EATURE location such as a front door area or to monitor a room. The DPH-B13 ETU must be installed ESCRIPTION in the key system to provide for this feature.
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All programming functions associated with this feature are listed in the following table. Some ELATED functions must be programmed before the feature is operational and other functions are ROGRAMMING optional. The optional functions can affect how the feature operates. Required Function Function Name (Y)es or...
Do Not Disturb (DND) Xen Alpha Release 1.0 This feature is used to temporarily eliminate all audible incoming call signals to the user’s EATURE telephone. Visual indications to the telephone display and LEDs continue. ESCRIPTION This feature is available for all Multiline telephones.
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DP to DTMF Switching Xen Alpha Release 1.0 This feature allows a telephone to be switched from dial pulse (rotary) dialling to dual tone EATURE multifrequency dialling (touchtone). DTMF dialling is required for operations such as data ESCRIPTION transmission and communicating with a computer.
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Extension Hunting Xen Alpha Release 1.0 This feature allows internal calls to be distributed to other telephones when the called EATURE telephone is busy. Telephones can be grouped together into hunt groups. A primary hunt ESCRIPTION number (hunt group pilot number) is assigned to a hunt group. When calls are received and the called telephone is busy, the system automatically tries a second telephone, third telephone and so forth until an idle telephone is found.
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Each of the five hunt groups are assigned a hunt group pilot number (10, 20, 30, 40, ERVICE or 50). Telephones are grouped together and assigned to one of the hunt groups. The ONDITIONS extension numbers in each hunt group must be assigned consecutive extension numbers.
Extension Name Assignment Xen Alpha Release 1.0 When this feature is used, the name or number of the internal caller or the paging originator EATURE is displayed on the called party (parties) telephone(s). The telephones must be equipped ESCRIPTION with an LCD for this feature to be used.
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External Paging (Meet-Me) Xen Alpha Release 1.0 This feature allows paging through a user-provided external speaker. The paged party EATURE answers by dialling a specified access code. ESCRIPTION This feature is available for all Multiline telephones and single line telephones.
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When external paging is originated, a tone burst is heard from the external speaker and ERVICE from the telephone originating the page. ONDITIONS A busy tone is also generated when a user attempts a page and external paging is in use. If background music is on or if an outside call is ringing in to the telephone, ringing or background music is suspended during a paging announcement.
External Ringer Xen Alpha Release 1.0 A user-provided external speaker or tone ringer can be programmed to ring when incoming EATURE calls are received. Ringing can be individually set for day mode and night mode. ESCRIPTION PERATION ROCEDURE Answering a call: Lift the handset or press Press the appropriate flashing line key.
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Flash Key Xen Alpha Release 1.0 If a system is connected to a PBX, it can be programmed to transfer the PBX call to the EATURE system using a flash signal. The duration of the flash signal is assigned in system ESCRIPTION programming.
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Flexible Line Key Xen Alpha Release 1.0 The line keys on the Multiline telephones are designed for flexibility of use. Line keys that EATURE are not used to access external lines can be assigned for: ESCRIPTION " speed dialling "...
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Flexible Numbering Plan Xen Alpha Release 1.0 This feature allows extension numbers to be changed to meet individual customer’s needs. EATURE When the system is first turned on, the system automatically assigns default extension ESCRIPTION numbers. As necessary, these settings can be changed in system programming.
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Flexible Ringing Assignment Xen Alpha Release 1.0 External calls can be programmed to ring at specified telephones or to an external speaker EATURE or tone ringer. Separate day and night ringing assignments can also be specified in ESCRIPTION programming. This feature is available for all Multiline telephones and Single Line telephones.
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Flexible Timeout Xen Alpha Release 1.0 Flexible Timeouts are the system defaults for a variety of times selections. These preset EATURE values allow the system to operate without any initial program changes. Many of these ESCRIPTION values can be changed in system programming to meet individual user specifications.
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Timer/Function Definition Timing Value CO/PBX DTMF Specifies the tone duration and 0 = Duration 100ms / Pause 70ms (D) Duration/Interdigit interdigit time when DTMF signaling 1 = Duration 400ms / Pause 100ms Time Assignment is used. 110 – Touchtone Signal Duration and Pause Interval Disconnect Time The minimum time that must elapse...
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Timer/Function Definition Timing Value Hookflash End Time Specifies the maximum duration that 0 = 0 ms 5 = 700 ms Selection a Single Line telephone has to 1 = 100 ms (D) 6 = 900 ms receive dial tone. The times are 2 = 200 ms 7 = 1.1 sec 504 –...
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Full Handsfree Operation Xen Alpha Release 1.0 Multiline telephones allows the user to make and answer calls without using the handset. EATURE Users can talk using the telephone’s built-in microphone (the microphone must be ESCRIPTION turned on). This feature is available for all Multiline telephones.
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All programming functions associated with this feature are listed in the following table. Some ELATED functions must be programmed before the feature is operational and other functions are ROGRAMMING optional. The optional functions can affect how the feature operates. Required Function Function Name (Y)es or...
Handset Microphone Control Xen Alpha Release 1.0 When making a call, users can mute the transmission speech path. This allows the user to EATURE continue to hear the other party, but the other party cannot hear their conversation. Mute is ESCRIPTION reset (to off) when the call is terminated or it can be manually reset during a call.
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Handsfree Answerback Xen Alpha Release 1.0 This feature allows users of Multiline telephones to answer internal voice announced calls EATURE when the microphone is turned on. ESCRIPTION This feature is available for all Multiline telephones. TATION PPLICATION PERATION ROCEDURE Turning the microphone on/off:...
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Handsfree Dialling and Monitoring Xen Alpha Release 1.0 A telephone feature which allows the user to place external calls and listen to the progress EATURE of those calls without lifting the handset on the telephone. ESCRIPTION This feature is available for all Multiline telephones.
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Headset Connection Xen Alpha Release 1.0 A headset can be connected to a DTU-type Multiline telephone. A one-touch/feature access EATURE key must be assigned to toggle the headset on/off. ESCRIPTION This feature is only available for DTU-type Multiline telephones. PERATION...
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All programming functions associated with this feature are listed in the following table. Some ELATED functions must be programmed before the feature is operational and other functions are ROGRAMMING optional. The optional functions can affect how the feature operates. Required Function Function Name (Y)es or...
Holdfree Transfer Xen Alpha Release 1.0 Holdfree Transfers allows users to answer a transferred call without using the hold key. The EATURE system can be programmed to answer the calls by pressing a line key. ESCRIPTION This feature is available for all Multiline telephones.
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Hold with Recall (Exclusive and Non-Exclusive) Xen Alpha Release 1.0 When a call is on hold for longer than the preprogrammed interval, the call recalls to the EATURE originating telephone. There are two types of held calls. Exclusive Hold is a held call that can ESCRIPTION be picked up only on the telephone where it was placed on hold.
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After an external line (exclusive or non-exclusive) is placed on hold, a recall tone is ERVICE ONDITIONS generated to the telephone that placed the call after a preprogrammed interval has expired. The non-exclusive hold recall start timer and exclusive hold recall start timer can be set independently or each other.
Howler Tone Service Xen Alpha Release 1.0 Howler tone is provided if a telephone remains off-hook after a call has been completed or if EATURE the user goes off-hook and fails to dial before the preprogrammed time interval expires. ESCRIPTION This feature is available for all Multiline telephones and Single Line telephones.
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Icon Display Xen Alpha Release 1.0 Some icons are displayed in the LCD of the telephone to indicate certain conditions. For EATURE example, a clock is displayed to indicate an alarm has been set. ESCRIPTION This feature is available only for DTB-type telephones.
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I-Hold Indication Xen Alpha Release 1.0 This feature provides easy identification of calls that a user has placed on hold. The system EATURE provides two colors to identify the holding calls. On the Multiline telephone where a call ESCRIPTION originates, the line key LED flashes green. One the other telephones in the system, the line key LED flashes red.
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Incoming Call Identification Xen Alpha Release 1.0 This features provides identification of incoming calls.. If the call is from an internal or EATURE external user, the call is identified by showing the caller’s name and extension/external line ESCRIPTION number in the telephone display.
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Deleting an external line name: Press Dial Dial the external line number. Press All programming functions associated with this feature are listed in the following table. Some ELATED functions must be programmed before the feature is operational and other functions are ROGRAMMING optional.
Internal Recall Xen Alpha Release 1.0 When hearing a busy tone or error tone, users can capture dialtone for internal calls by EATURE pressing a specified key on Multiline telephones or by pressing hookswitch on Single ESCRIPTION Line telephones. This feature is available for all Multiline telephones and Single Line telephones.
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Internal Voice/Tone Signaling Xen Alpha Release 1.0 In system programming, internal calls can be assigned to signal an incoming call by either EATURE ringing or voice announcement. The caller can override the system setting for individual ESCRIPTION calls by dialling (access code).
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Users can toggle between voice/tone by dialling while a call is in progress. ERVICE ONDITIONS A Single Line telephone can be used to make voice announcements to Multiline telephone users. A one-touch key can be programmed to switch between voice and tone. A one-touch key can be programmed to dial the desired extension number and the access code ( Voice or tone signaling is assigned system-wide using system programming.
Internal Zone Paging Xen Alpha Release 1.0 Paging is the ability for a key telephone system to broadcast a voice message to a number EATURE of Terminals connected to it. In addition to “All Call Page” and “All Internal Page”, the system ESCRIPTION can be split into two zones;...
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Internal Zone Paging ERVICE ONDITIONS There are two zones, A and B. The terminals in these zones are assigned by programming. A terminal can be in zone A and/or zone B, or not in any zone (can be reached by all internal page). A page can be simultaneously made to zone A and B.
ISDN Basic Rate Interface Xen Alpha Release 1.0 Xen Alpha accepts two ISDN Basic Rate Interfaces in place of 4 analogue trunks. ISDN EATURE connections allow the system to have features such as DID, Malicious Call Trace and ESCRIPTION Calling line Identification.
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ISDN Malicious Call Trace Xen Alpha Release 1.0 Malicious Call Trace in the Australian ISDN is a subscribed service on top of the ISDN basic EATURE service. This allows the user to trace a malicious call during a call. The information from the ESCRIPTION trace is printed in the exchange and the customer then contacts the Police for further action.
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I-Use Indication Xen Alpha Release 1.0 This feature provides indications about the line that is in use by illuminating the green LED EATURE associated with the line key. Busy lines are illuminated in red, this allows the user to quickly ESCRIPTION identify those lines that are in use.
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Key Function/Multifunction Registration Xen Alpha Release 1.0 The system can be registered as a Key Function (KF) or a Multifunction (MF) telephone EATURE system using system programming. ESCRIPTION The feature applies to all Multiline telephones and Single Line Telephones. TATION...
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Manual Line Seizure Xen Alpha Release 1.0 An outside line can be accessed by pressing a line key. EATURE ESCRIPTION This feature is available for all Multiline telephones. TATION PPLICATION PERATION ROCEDURE Manually accessing an outside line: Press (external line key). The LED lights and dialtone is heard.
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Manual Pause Xen Alpha Release 1.0 This feature allows users to insert a pause while dialling a telephone number. The pause EATURE can also be programmed on a one-touch/feature access key or can be inserted by dialling ESCRIPTION an access code.
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Microphone Control Xen Alpha Release 1.0 The microphone can be turned on and off and the on/off status is indicated on the Multiline EATURE telephone. A one-touch key can be programmed for microphone control or an access code ESCRIPTION can be dialed to mute the microphone for privacy during incoming voice announced calls and during calls that use the built-in speaker phone.
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Music on Hold Xen Alpha Release 1.0 Music can be provided to caller’s on hold using the system’s internal music source or by EATURE connecting an external music source (user-provided) such as a radio, tape player, or ESCRIPTION compact disc.
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Nesting Dial Xen Alpha Release 1.0 This feature allows speed dial buffer numbers (either system or individual) to be nested or EATURE chained into another buffer, allowing numbers to be dialled consecutively by simply pressing ESCRIPTION one button. This feature is available for all Multiline telephones and Single Line telephones. Note that...
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Confirming the buffers stored in a nested dialling memory location: Press Press Dial the speed dial buffer number where the other buffers numbers J J J A I I → → ) that will be consecutively dialled are stored. The system displays the buffers numbers that were stored in the nested dialling buffer. Press to scroll to the next page if necessary.
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A maximum of five speed dial memories can be nested. If a sixth speed dial memory ERVICE ONDITIONS location is attempted to be nested, “ERROR” is displayed in the telephone LCD. A speed dial memory cannot be nested into itself. A speed dial memory with nested numbers cannot be nested in another speed dial memory location.
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Night Mode Xen Alpha Release 1.0 All telephones in the system can be placed into or out of night mode. This provides changes EATURE in the ringing assignment for central office and PBX lines and direct inward termination (DIT) ESCRIPTION assignments.
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All programming functions associated with this feature are listed in the following table. Some ELATED functions must be programmed before the feature is operational and other functions are ROGRAMMING optional. The optional functions can affect how the feature operates. Required Function Function Name (Y)es or...
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Day/Night mode switching affects the following functions: Incoming Call Identification (assigned using Functions “301 → 306 – Day Ringing for Trunk • Lines 1 → 6 and 311 → 316 – Night Ringing for Trunk Lines 1 → 6”) • External Ring Control (assigned using Functions “124 –...
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Off-Hook Ringing Xen Alpha Release 1.0 If a user is currently on a call and receives another external call, off-hook ringing is provided EATURE to the telephone’s external speaker. Off-hook Ringing is at a lower volume than normal on- ESCRIPTION hook ringing.
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One-Touch/Feature Access Keys – User Programmable Xen Alpha Release 1.0 Multiline telephone users can press a single key that has been programmed for functions EATURE such as speed dialling, extension numbers, access codes, etc. By using the one-touch key ESCRIPTION the user does not need to go off-hook, they simply press the programmed key and the system seizes a line and dials the number.
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Enter the appropriate telephone number, speed dial memory location number, extension number, special dial number, or feature access code. Press and enter the associated “name” (alphabetic characters). (Refer to Character Registration, Page 65 for instructions about entering alphanumeric characters.) Press Using the one-touch/feature access key for speed dialling: Press (CO/PBX line key to seize an external line).
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All programming functions associated with this feature are listed in the following table. ELATED Some functions must be programmed before the feature is operational and other functions ROGRAMMING are optional. The optional functions can affect how the feature operates. Required Function Function Name (Y)es or...
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PC Programming Xen Alpha Release 1.0 Users can program the key system using a PC. A PC is connected to the key system using EATURE an RS-232C cable which allows the system parameters to be downloaded to the PC and ESCRIPTION then modified.
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When system data is uploaded from the PC to the KSU, the KSU is updated with the data from PC programming. During the upload process, data is temporarily stored in a “working” memory area if any of the telephones are in-use. Once the system is idle, the data is updated in system memory.
Power Failure Transfer Xen Alpha Release 1.0 Power Failure Transfer ensures that a customer has access to the telephone company’s EATURE central office network during a power outage. When system power is lost and power ESCRIPTION supplied by the battery backup has expired, analogue trunks 1 and 2 (built into the mainboard) are automatically switched to the two analogue telephones connected to the FAX/PFT ports of the KSU.
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Preset Dialling Xen Alpha Release 1.0 This feature allows users to dial a telephone number before actually going off-hook. The EATURE number is displayed in the telephone LCD allowing the user to verify the number before ESCRIPTION actually going off-hook. The number is dialed once the user goes off-hook.
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Prime Line Assignment Xen Alpha Release 1.0 Prime Line Assignment allows a user to go off-hook and make an external call from a trunk EATURE ESCRIPTION line without pressing a line key. The system is programmed to automatically select a specified trunk line when the user goes off-hook.
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→ If an external line is assigned for automatic answering (using Functions “341 346 to → Automatic Answering using Trunks 1 6”), external ringing calls are answered when the handset is lifted. If the external line is a transferred call, that external line is answered when the handset is lifted.
Privacy On All Calls Xen Alpha Release 1.0 The system provides complete privacy on all calls. No other telephone user can enter EATURE another’s conversation unless that user permits them to enter the conversation by releasing ESCRIPTION privacy or by adding them to a conference. The Barge-In feature, if enabled, overrides privacy on all calls and allows the barge-in user to enter the conversation.
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Privacy release cannot occur while dialling. After the called party answers or any ERVICE ONDITIONS incoming call is answered, privacy can be released. Privacy release cannot occur if an add-on conference is in progress. Privacy release cannot be performed if all conference circuits are in use. When all conference circuits are busy, the LED lights red.
Programmable Pause for Speed Dial Xen Alpha Release 1.0 Users can insert a pause when programming speed dial numbers using this feature. The EATURE pause allows a short delay before accessing an external line. ESCRIPTION This feature is available for all Multiline telephones.
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Programming from Multiline Telephone Xen Alpha Release 1.0 The system can be programmed using a multiline telephone. It is necessary to use a EATURE telephone with an LCD to view the programmable options. Only ports 1 and 2 (normally ESCRIPTION assigned to extensions 10 and 11) are used for telephone programming.
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Resident System Program Xen Alpha Release 1.0 When power is supplied to the system, the system scans the hardware configuration and EATURE assigns default values. This allows for plug-and-play operation of the system. Once ESCRIPTION operational, the system can be customized for individual customers.
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Ringing Line Preference Xen Alpha Release 1.0 When using ringing line preference, the user can answer any ringing line on their multiline EATURE ESCRIPTION telephones by lifting the handset or pressing (it is not necessary to press the line key first).
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Room Monitor Telephone Xen Alpha Release 1.0 A telephone can be used to monitor a room (e.g., this could be used to monitor a baby’s EATURE room or a children’s play area). ESCRIPTION This feature is available for all Multiline telephones.
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Only one monitored telephone (the telephone located in the area to be monitored) can be designated at a time, however any number of multiline telephones can be set as monitoring (listening) telephones. While a telephone is being monitored (the telephone located in the area to be monitored), the microphone LED flashes red.
Seized Trunk Name/Number Display Xen Alpha Release 1.0 The telephone number (assigned in system programming) for each trunk in the system is EATURE displayed when this feature is enabled. An alphanumberic name can also be assigned to ESCRIPTION each trunk by a Multiline telephone user. The telephone number/name appears in the telephone display when the trunk is seized.
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All programming functions associated with this feature are listed in the following table. Some ELATED functions must be programmed before the feature is operational and other functions are ROGRAMMING optional. The optional functions can affect how the feature operates. Required Function Function Name (Y)es or...
Single Line Telephone Access Xen Alpha Release 1.0 Single line telephones can be connected to the system. These telephones can be used to EATURE make external calls, internal calls and paging calls. ESCRIPTION To provide this feature, an SLI(2)-B13 ETU and PBR-B13 ETU must be installed in the KSU.
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All programming functions associated with this feature are listed in the following table. Some ELATED functions must be programmed before the feature is operational and other functions are ROGRAMMING optional. The optional functions can affect how the feature operates. Required Function Function Name (Y)es or...
Single Line Telephone Adapter Xen Alpha Release 1.0 The Single Line Telephone Adapter allows electronic telephone ports to support single line EATURE telephones. A single line telephone can be connected to the telephone port by using a single ESCRIPTION line adapter and single pair cabling.
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A maximum of two single line telephone adapters can be installed in a system. ERVICE ONDITIONS The system automatically detects the connection of single line telephone adapters. The dialling type (DP or DTMF) can be individually assigned using Function “208 – Single Line Dialling Type”...
Six/Sixteen Point Capacity Xen Alpha Release 1.0 Xen Alpha is a six external port and sixteen internal station system. The external ports are EATURE capable of connecting to Analogue and ISDN trunks. The internal station allows for ESCRIPTION connection of digital phones and Single Line telephones (SLT). It also handles a number of adapters and devices such as SLT adapters for digital station, Duplex handsfree units (via a DTU type Multiline terminal), Doorphones, external speakers etc...
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The search can be narrowed by entering the first letter of the name or first digit of the phone number. To search using a name, the user dials the first letter(s) of the name using the dialpad keys on the telephone. For example to search for NEC, the user dials (i.e., there are three letters associated with dialpad key 6 –...
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Dial pad key 2 has the letters ABC. To search the name or number starting with: B B K B B B K B B B B K If the user dials five 2’s (22222) the system scrolls back to A. Note: Table S4-2: Speed Dial Search Keys, below provides a list of dialpad keys used to search speed dial directories, the number of times the dialpad key must be pressed and...
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Dialling the selected number once is has been located: Lift the handset (if the system has been assigned for external line priority mode using Function “209 – Outgoing Call Priority Mode”). - OR - Press an idle (if the system has been assigned for internal line priority mode using Function “209 –...
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Pressing (SYS or STA) has no affect if speed dial numbers have not been stored in the system. If duplicate names are stored for different speed dial memory locations, the speed dial memory location with the lowest numbered location number is displayed. The system uses the following criteria when displaying both telephone numbers and the associated names.
SPD (Redial) Key Xen Alpha Release 1.0 This feature allows users to press (DTB-type Multiline telephones) or (DTU-type EATURE Multiline telephones), to access speed dial memory locations. ESCRIPTION This feature is available for all Multiline telephones. TATION PPLICATION Accessing speed dial memory locations:...
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Specified CO/PBX Line Seizure Xen Alpha Release 1.0 This feature allows users to seize a specific trunk line by either dialling an access code and EATURE the trunk line number. ESCRIPTION This feature is available for all Multiline telephones and single line telephones.
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Speed Dial – Station Xen Alpha Release 1.0 Each extension in the system can be allowed up to 20 personal speed dial numbers. For EATURE personal speed dial numbers to be available, the system must be set to 80 mode in system ESCRIPTION programming.
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Speed dialling using a Multiline telephone: Press (external line key). Press (DTB-type telephones) or (DTU-type telephones). → Dial the speed dial memory location number ( ) where the telephone number is stored. The number is automatically dialled. Speed dialling using a single line telephone: Lift the handset.
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Speed dial numbers are stored in redial memory. Speed dialling memory is stored in the ERVICE ONDITIONS system’s backup battery. The maximum number of digits that can be stored in a speed dial memory location is 24. If the user attempts to dial more than 24 digits, “ERROR” is displayed in the telephone LCD for five seconds.
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Speed Dial – System Xen Alpha Release 1.0 Speed dialling can be assigned on a system-wide basis. System speed dialling can be set to EATURE 200 numbers or 80 numbers. If 200 is selected, individual users are not allowed to assign ESCRIPTION personal speed dialling numbers on their telephones.
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Placing a speed dial call from a telephone in a multifunction (non-squared or hybrid) system: Press (DTB-type telephones) or (DTU-type telephones). When dialtone is heard, dial the appropriate speed dial buffer number J J J A I I → → Placing a speed dial call using a single line telephone: Lift the handset.
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Speed dial numbers are stored in redial memory. Speed dialling memory is stored in the ERVICE ONDITIONS system’s backup battery. The maximum number of digits that can be stored in a speed dial memory location is 24. If the user attempts to dial more than 24 digits, “ERROR” is displayed in the telephone LCD for five seconds.
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S-10 Station Message Detail Recording (SMDR) Xen Alpha Release 1.0 Station Message Detail Recording provides detailed calls records of system telephone EATURE usage. This feature is useful for controlling costs by identifying telephone users, trunk ESCRIPTION usages, and numbers dialled. SMDR supports the connection of call accounting equipment that audits local and long distance telephone bills.
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If a power failure occurs during a call, the call is terminated and the call record ERVICE ONDITIONS information is lost. If the SMDR feature is disabled in system programming (Function “002-9 – Station Message Detail Recording”), printout or data storage is not performed. SMDR only generates information for outgoing and transferred outgoing calls.
S-11 Step Call Xen Alpha Release 1.0 This feature allows a user, who calls a busy extension, to call the next extension number in EATURE the system by simply dialling a preassigned digit. This can be done without having to hang ESCRIPTION up between call attempts.
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S-12 Stored Hookflash Xen Alpha Release 1.0 This feature allows a hookflash to be stored in a speed dial memory location. This allows EATURE Multiline telephone users to store the hookflash which is used to allow access to features ESCRIPTION such as transferring calls, conferencing, in a speed dial buffer, etc.
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All programming functions associated with this feature are listed in the following table. Some ELATED functions must be programmed before the feature is operational and other functions are ROGRAMMING optional. The optional functions can affect how the feature operates. Required Function Function Name (Y)es or...
Telephone Volume Control Xen Alpha Release 1.0 This feature allows Multiline Telephone users to control the handset and the speaker/ringing EATURE volume by pressing the up and down volume buttons on the telephone. It also allows the ESCRIPTION user to change the contrast on the LCD of the DTU-type Multiline telephones.
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Changing the handset receiver volume: Press or lift the handset. Press ( = louder or = softer) to increase or decrease the volume ( for DTU- type telephones, ∧ = louder or ∨ = softer). Setting speaker volume: Press Press ( = louder or = softer) to increase or decrease the volume ( for DTU-...
Tenant Service Xen Alpha Release 1.0 This feature allows the outside lines to be subdivided in into two tenant groups or call pickup EATURE groups. This allows each tenant to have access to their own assigned outside line. Users ESCRIPTION cannot pick up calls coming into another tenant group.
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Timed Alarm Xen Alpha Release 1.0 A timed alarm can be set to any Multiline telephone as a reminder of a scheduled time. The EATURE user can program the system to automatically send a reminder alarm to their telephone. Two ESCRIPTION timed alarms are available system-wide.
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In the following cases, no alarm is sounded: ERVICE ONDITIONS • A handsfree call is in progress or room monitoring is in progress. • An internal voice announced call or tone signal call is being received. • An incoming doorphone ringing call. Alarm 1 automatically resets (releases) when it sounds.
Tone Override Xen Alpha Release 1.0 Tone Override is used by one user to signal another user, who is engaged on a call, that they EATURE have an incoming call. The called party can answer the incoming call by putting the existing ESCRIPTION call on hold.
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Tone override is only enabled when the called telephone is busy. The user can answer the tone override by pressing (during an internal/external call or while engaged in an add-on conference). A Single Line telephone has 30 seconds to send a tone override before it is disabled. If the user is speaking on the speakerphone and a tone override is received, the speech path is temporarily disrupted and the party sending the tone override hears a call waiting tone.
Trunk Outgoing Restriction Xen Alpha Release 1.0 When telephones are assigned this feature, users are restricted from making some (or all) EATURE external calls (such as long distance calls). Users can continue to answer calls however or ESCRIPTION may be able to make internal calls only. What is restricted is determined by individual needs and is programmed in system programming.
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Trunk Queuing Xen Alpha Release 1.0 When all outside lines are busy, telephone users can queue onto the busy line. When the EATURE line becomes available the system rings the telephone user to notify them that the a line is ESCRIPTION available.
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Trunk queuing is not allowed if the telephone is a member of a different tenant group. ERVICE ONDITIONS Trunk queuing is enabled for the following conditions: • When and the trunk number are dialed to seize a specific external line. •...
Two-Color LEDs (Lamp) Xen Alpha Release 1.0 The system provides two-color (red and green) LEDs to provide various status indications of EATURE the telephone. Hold and call waiting are a couple of example of status indications. ESCRIPTION This feature is available for all Multiline telephones.
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User Programming Xen Alpha Release 1.0 Users are allowed to program the following features using their Multiline telephones and EATURE Single Line telephones. ESCRIPTION " Ancillary Device Connection, Page 5 " Attendant Positions, Page 11 " Call Forward – All Calls, Page 41 "...
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Appendix - A Xen Alpha Release 1.0 This section provides a list of the feature access code and the special numbers that are used EATURE CCESS & when programming and operating the system. Feature Access Codes are codes that are entered ODES to access certain features of the system.
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Table A-1: Feature Access Codes List Access Description Code Incoming Ring Mode (Common Mode) Privacy Release (Outside Line Calls) Low Battery LCD Indication Reset This feature is only available for telephones assigned to ports 1 and 2. Headset Off-Hook/On-Hook Button Timed Alarm Verify (Alarm 1) Timed Alarm Cancel (Alarm 1) Timed Alarm Set/Cancel (Alarm 1)
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Table A-2: Special Internal Dial Numbers List Access Description Code Auto Answer Assignment (Trunk Pickup) → → → → 59 Internal Extension Number Range Call Pickup from a different Tenant Group Call Pickup Internal/External from the same Tenant Group Specified CO/PBX Line Seizure X = Outside Lines 1$6 Do Not Disturb Set/Cancel Call Forward –...
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Note that the tones and frequencies are listed for each type of telephone the Xen Alpha system supports. In the chart (I) beside the frequency indicates the Xen Alpha telephone and (E) indicates the DTU-Type telephones.
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System Tone Frequency (Hz) Modulation Cycle (Fixed) (Fixed) Doorphone Chime Tone Busy 1400 Hz/1100 Hz Chime (I & E) Tone 1400 Hz 1100 Hz Doorphone Chime Tone Busy 1024 Hz (I) .250 sec. Chime 1100 Hz (E) Tone .250 sec. Hold Alarm 1024 Hz (I) 0.5 sec.
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System Tone Frequency (Hz) Modulation Cycle (Fixed) (Fixed) Ringback Tone for 440 Hz/480 Hz 1 sec. External Speaker CO/ (I & E) PBX Ring Tone 2 sec. Ringing Transfer Alarm 1024 Hz (I) 0.5 sec. 1100 Hz (E) 0.5 sec. Set Tone 1 800 Hz .700 sec.
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Appendix - C Xen Alpha Release 1.0 This glossary is provided to help you understand terms and abbreviations used throughout LOSSARY OF this document. ERMS Table C-1: Glossary of Terms Term Definition Central Office (CO) Telephone company facility where subscribers' lines are joined to switching equipment for connecting other subscribers to each other, locally and long distance.
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Table C-1: Glossary of Terms Term Definition ISDN Integrated Services Digital Network. ISDN comes today in two basic flavors -- BRI, which is 144,000 bits per second and designed for the desktop, and PRI which is 1,544,000 bits per second and designed for telephone switches, computer telephony and voice processing systems.
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Table C-1: Glossary of Terms Term Definition Switch A mechanical, electrical or electronic device which opens or closes circuits, completes or breaks an electrical path, or selects paths or circuits. Tenant Service Some businesses acquire a telephone system too large for their needs so they sell parts of the service to smaller offices in their own building or in the surrounding community.
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