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Wi-Fi Direct™ Guide This Guide provides details on how to PDF file / Brother Solutions configure and use your Brother machine for Center (MFC-8910DW) wireless printing directly from a mobile device supporting the Wi-Fi Direct™...
Viewing Documentation ...................2 How to access the User's Guides for Advanced Features........4 ® Accessing Brother Support (Windows ) ..............4 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 Data LED indications ..................8 Volume settings .....................9 Ring volume.....................9 Beeper volume ....................9 Speaker volume....................9...
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Recording an outgoing message (OGM)............40 Multi-line connections (PABX) ............... 41 External and extension telephones..............41 Connecting an external or extension telephone ..........41 Operation from external or extension telephones..........42 For Fax/Tel mode only................... 42 Using a non-Brother cordless external handset ..........42 Using Remote Codes ..................43...
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Dialling and storing numbers How to dial ......................44 Manual dialling....................44 One Touch dialling..................44 Speed dialling ....................44 Search ......................45 LDAP search (MFC-8910DW) ...............45 Fax redial .......................45 Storing numbers ....................46 One Touch and Speed Dial Storage Options ..........47 Storing a pause .....................48 Storing One Touch Dial numbers ..............48 Storing Speed Dial numbers................50 Changing or Deleting One Touch and Speed Dial numbers ......52...
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Troubleshooting Identifying your problem ..................91 Error and maintenance messages............... 93 Transferring your faxes or Fax Journal report ..........100 Document Jams....................101 Document is jammed in the top of the ADF unit ..........101 Document is jammed under the document cover ........101 Removing small documents jammed in the ADF.........
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Table of Contents (Advanced User's Guide) You can view the Advanced User's Guide on the Installer CD-ROM. The Advanced User's Guide explains the following features and operations. General Setup Making copies IMPORTANT NOTE Copy settings Memory storage Duplex (2-sided) copying Set Daylight Saving Time Routine maintenance Ecology features...
Bold Bold style identifies keys on the documentation machine's control panel or on the computer screen. Thank you for buying a Brother machine! Italics Italicized style emphasizes an Reading the documentation will help you important point or refers you to make the most of your machine.
CD-ROM by following the instructions below: Turn on your computer. Insert the Installer CD-ROM into your CD-ROM drive. Note If the Brother screen does not appear automatically, go to My Computer Double-click the Documentation icon. (Computer), double-click the CD-ROM If the model name screen appears, icon, and then double-click start.exe.
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(Macintosh users) Note Presto! PageManager must be downloaded and installed before use. For further instructions, see Accessing Brother Support (Macintosh) uu page 5. The complete Presto! PageManager User’s Guide can be viewed from the Help section in the Presto! PageManager...
You can view and download these Guides Center) on the Installer CD-ROM. from the Brother Solutions Center at: Click Brother Support on the main menu. http://solutions.brother.com/ The following screen will appear: Click Manuals on your model's page to download the documentation.
Double-click the Brother Support icon. The following screen will appear: To download and install Presto! PageManager, click Presto! PageManager. To register your machine from the Brother Product Registration Page (http://www.brother.com/registration/), click On-Line Registration. For the latest news and product support information (http://solutions.brother.com/), click...
Chapter 1 Control panel overview MFC-8510DN and MFC-8910DW have the same keys. The illustration is based on the MFC-8910DW. 01/01/2012 15:00 Res:Standard Press b or Dial 1 One Touch keys 3 Error LED These 8 keys give you instant access to 16 Blinks in orange when the LCD displays an previously stored numbers.
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General information 01/01/2012 15:00 Res:Standard Press b or Dial 6 Menu Keys: 9 Start Clear Lets you start sending faxes or making copies. Deletes entered data or lets you cancel the 10 Mode keys: current setting. Menu Puts the machine in FAX mode. Lets you access the Menu to program your SCAN settings or retrieve information from the...
Chapter 1 Data LED indications The Data LED (light emitting diode) will flash depending on the machine’s status. Machine Status Description Ready Mode The machine is ready to print, in Sleep mode, there is no print data, or the power switch is off. Receiving Data The machine is either receiving data from the computer, processing data in memory, or printing data.
General information Volume settings Speaker volume You can choose a range of speaker volume Ring volume levels, from High to Off. Press Menu, 1, 3, 3. You can choose a range of ring volume levels, from High to Off. Press a or b to choose Low, Med, High While in FAX mode press to adjust or Off.
Loading paper Loading paper and Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 2 print media Pull the paper tray completely out of the machine. The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.
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Loading paper Fan the stack of paper well to avoid Lift up the support flap (1) to prevent paper jams and misfeeds. paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine. Put paper in the tray and make sure: ...
Chapter 2 Loading paper in the Pull out the MP tray support (1) and unfold the flap (2). multi-purpose tray (MP tray) You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper.
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Loading paper Printing on thick paper, labels and Lift up the support flap to prevent paper from sliding off the face-down output envelopes from the MP tray tray, or remove each page as soon as it Before loading, press the corners and sides comes out of the machine.
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Chapter 2 Open the MP tray and lower it gently. Put paper, labels or envelopes in the MP tray. Make sure: The number of envelopes in the MP tray does not exceed 3. The paper, labels or envelopes stay ...
Loading paper Unscannable and unprintable areas The figures below show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using. Note When using BR-Script3 emulation, the edges of the paper that cannot be printed on are 4.2 mm.
Chapter 2 Paper settings Paper Size Note Paper Type You can use four sizes of paper for printing faxes: A4, Letter, Legal or Folio. Set up the machine for the type of paper you are using. This will give you the best print You can use ten sizes of paper for printing quality.
Loading paper Tray Use in COPY mode Tray Use in FAX mode You can change the priority tray that the You can change the default tray that the machine will use for printing copies. machine will use for printing received faxes. When you choose Tray#1 Only, MP Only When you choose Tray#1 Only, MP Only or Tray#2 Only...
Chapter 2 Tray Use in print mode You can change the default tray the machine will use for printing from your computer and for Direct print. Press Menu, 1, 6, 3. Press a or b to choose Tray#1 Only, , MP Only, Tray#2 Only or T1>T2 MP>T1>T2...
Loading paper Acceptable paper and Type and size of paper other print media The machine feeds paper from the installed standard paper tray, multi-purpose tray or Print quality may vary according to the type of optional lower tray. paper you are using. The names for the paper trays in the You can use the following types of print media: plain paper, thin paper, thick paper,...
Chapter 2 Paper capacity of the paper trays Paper size Paper types No. of sheets Standard Paper Tray Plain paper, Thin paper, up to 250 (80 gsm) A4, Letter, Legal , B5, (Tray 1) Recycled paper Executive, A5, A5 (Long Edge), A6, B6, Folio Multi-purpose Tray Width: 76.2 to 215.9 mm...
• that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
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• that were previously printed by a laser machine. This damage may not be machine covered under any Brother warranty or service agreement. • that are pre-printed on the inside Occasionally you may experience paper •...
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Loading paper Labels Types of labels to avoid The machine will print on most types of labels Do not use labels that are damaged, curled, designed for use with a laser machine. Labels wrinkled or an unusual shape. should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.
Lift up and unfold the ADF document The ADF can hold up to 35 pages (for output support flap (2). MFC-8510DN) or up to 50 pages (for MFC-8910DW) and feeds each sheet individually. We recommend you use standard 80 gsm paper and always fan the pages before putting them in the ADF.
You can use the scanner glass to fax, copy or scan pages of a book, one page at a time. Document Sizes Supported Length: (MFC-8910DW) Up to 355.6 mm (MFC-8510DN) Up to 300.0 mm Width: Up to 215.9 mm Weight: Up to 2.0 kg Close the document cover.
Sending a fax How to send a fax Do one of the following: If you want to change the fax resolution, press b and press d or c The following steps show you how to send a to choose the fax resolution. fax.
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Sending a fax Fax settings Press Start. You can change fax settings. Faxing from the ADF (uu Advanced User's Guide: Sending a fax) The machine starts scanning the Duplex Scan (2-sided fax layout) document. (For MFC-8910DW) Contrast Faxing from the scanner glass ...
Chapter 4 Faxing Letter, Legal or Folio Transmission Verification size documents from the Report scanner glass You can use the Transmission Verification Report as proof that you sent a fax. When faxing Letter, Legal or Folio size (uu Advanced User's Guide: Transmission documents, you will need to set the scan Verification Report) This report lists the glass size to Letter or Legal/Folio...
Receiving a fax Receive modes Note You can use four sizes of paper for printing faxes: A4, Letter, Legal or Folio. You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the receive mode By default, your machine will automatically receive any faxes that are sent to it.
Chapter 5 Using receive modes Manual Manual mode turns off all automatic Some receive modes answer faxes answering functions unless you are using the automatically (Fax Only and Fax/Tel). Distinctive Ring Receive feature You may want to change the Ring Delay before using these modes.
Receiving a fax Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.
Chapter 5 Fax Detect If Fax Detect is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset.
• Before you can set up PC-Fax Receive From the Windows Start menu, select you must install the MFL-Pro Suite All Programs, Brother, MFC-XXXX, software on your PC. Make sure your PC PC-Fax Receiving, and select Receive. is connected and turned on. (uu Software (XXXX is your model name.)
Chapter 6 PC-FAX Send The Brother PC-FAX feature lets you use your PC to send a document from an application as a standard fax. You can send a file created in any application on your PC as a PC-FAX. You can even attach a cover page.
Do you have Voice Mail? Brother uses the term “Distinctive Ring”, but telephone companies market the service If you have Voice Mail on the telephone line under a variety of names.
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29.) telephone. What does Brother's “Distinctive Ring” do? The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company's Distinctive Ring service. The new telephone number on your line can just...
Telephone and external devices Telephone Service for How Does FaxAbility Work? New Zealand Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of FaxAbility long, silence, long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine.
Chapter 7 Telephone Service for Note Some Countries • After you have set the FaxAbility feature to On, the receive mode is set to Manual automatically. Unless you have a TAD or Distinctive Ringing (For Voice Mail set up on the FaxAbility number, Manual mode means you must Singapore and Hong Kong) answer all the call yourself.
Telephone and external devices Connecting an external Turning on Distinctive Ring Very Important! After you have set the Distinctive Ring feature to on, the receive mode is set to Manual You can connect an external Telephone automatically. Unless you have a TAD or Answering Device (TAD) to the same line as Voice Mail set up on the Distinctive Ring your machine.
Chapter 7 Connections Recording an outgoing message (OGM) The external TAD must be connected as shown in the illustration below. Record 5 seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones. Limit your speaking to 20 seconds.
Brother does not recommend the use of a You can connect a separate telephone PABX line. PABX limitations in general can directly to your machine as shown in the cause some functions of the fax machine not diagram below.
If you answer a fax call on an extension If your non-Brother cordless telephone is telephone, or an external telephone that is connected to the telephone line cord (see correctly connected to the machine into the...
Telephone and external devices Using Remote Codes Changing the Remote Codes The preset Remote Activation Code is l51 (l91 for New Zealand). The preset Remote Remote Activation Code Deactivation Code is #51 (#91 for New Zealand). If you are always disconnected If you answer a fax call on an external or when accessing your External TAD, try extension telephone, you can tell your...
Dialling and storing numbers How to dial Speed dialling You can dial in any of the following ways. Press (Address Book) twice and enter the three digit Speed Dial number. (See Manual dialling Storing Speed Dial numbers uu page 50.) Use the dial pad to enter all the digits of the telephone or fax number.
Dialling and storing numbers Search LDAP search (MFC-8910DW) You can search alphabetically for names you If the machine is connected to your LDAP have stored in the One Touch and Speed Dial server, you can search for information such memories. (See Storing One Touch Dial as fax numbers and E-mail addresses from numbers uu page 48 and Storing Speed Dial your server.
Chapter 8 Storing numbers You can set up your machine to do the following types of easy dialling: One Touch, Speed Dial and Groups for Broadcasting faxes. You can also specify the default resolution for each One Touch and Speed Dial number.
300dpi, 200dpi, 200x100dpi Registration Type option is available for MFC-8910DW. The option is also available for MFC-8510DN if you have installed the IFAX and E-mail options on your machine. You can add the IFAX and E-mail options by downloading them from the Brother Solutions Center at: http://solutions.brother.com/.
For MFC-8910DW (or if you have downloaded the IFAX and E-mail options): If you have installed the IFAX and E-mail options on the MFC-8510DN, use this procedure to store the One Touch Dial For MFC-8510DN: numbers. You can add the IFAX and E-mail options by Press the One Touch key where you downloading them.
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Dialling and storing numbers Enter the fax/telephone number (up to Option selected in step b Go to step 20 characters each) or E-mail address (up to 60 characters each). For help Fax/Tel entering characters, see Entering text IFAX uu page 168. Email Color PDF Press OK.
Press a or b to choose the resolution 300 Speed Dial numbers (001- 300). from 300dpi, 200dpi or 200x100dpi. Press OK. For MFC-8510DN: When you chose Email B&W PDF, You can add the IFAX and E-mail options by go to step k.
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(up to 15 characters). If you have installed the IFAX and E-mail Press OK. options on the MFC-8510DN, use this Press OK to store the number or procedure to store the Speed Dial numbers. E-mail address without a name.
Chapter 8 Changing or Deleting Press a or b to choose the resolution from Std, Fine or Photo. One Touch and Speed Dial Press OK. numbers Press a or b to choose the resolution from 100dpi, 200dpi, 300dpi, You can change or delete a One Touch or 600dpi or Auto.
Pulse dialing 1.Change service. 2.Clear Select ab or OK <For MFC-8510DN:> Edit the number, name and Resolution by the following the instruction in the Note. When you are finished editing, press OK. (For more details, see Storing One Touch Dial numbers uu page 48, steps b - d.)
Making copies How to copy Press Start. Stop copying The following steps show the basic copy operation. (uu Advanced User's Guide) To stop copying, press Stop/Exit. When you want to make a copy, press (COPY) to illuminate it in blue. Copy settings ...
From the menu bar of an application, USB Mass Storage SCSI or SFF-8070i click File, then Print. Class Choose Transfer protocol Bulk transfer Only Brother MFC-XXXX Printer (1) and FAT12/FAT16/FAT32 Format check the Print to file box (2). Sector size Max. 4096 Byte Click Print. Encryption USB Flash Memory Drive does not secure itself.
Chapter 10 Printing data directly Note from the USB Flash • Make sure your digital camera is turned memory drive or digital • If an error occurs, the USB memory menu camera supporting will not appear on the LCD. mass storage •...
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Printing data from a USB Flash memory drive or digital camera supporting mass storage Press a or b to choose the folder name Note or file name you want to print. • You can choose the following settings: Press OK. If you have chosen the folder name, Paper Size press a or b to choose the file name you...
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Chapter 10 Note • You can change the default tray that the machine will use for printing. Press Menu, 1, 6, 3, and then press a or b to select the tray you want as the new default. (See Tray Use in print mode uu page 18.) •...
(uu Software User's Guide: Printing for ® Windows or Printing and Faxing for Macintosh) Install the Brother printer driver from the Installer CD-ROM. (uu Quick Setup Guide) From your application, choose the Print command. Choose the name of your machine in the...
You can use ControlCenter4 on your computer. Load your document. (See How to load documents uu page 24.) Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open. Choose Home Mode or Advanced Mode before you use ControlCenter4 and then click OK.
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How to scan to a computer Set the scanning configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 Confirm PDF (*.pdf) is selected from the File Type pull-down list. 2 You can enter the file name you want to use for the document.
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Chapter 12 Click File. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
SCAN key settings You can change your machine’s SCAN key settings using ControlCenter4. Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open. Make sure the machine you want to use is selected from the Model pull-down list.
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Chapter 12 Choose the File tab. You can change the default settings. 1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.
• File (Scan to PC) • FTP • Web Service (Web Services Scan) Available for MFC-8510DN if you have installed IFAX and E-mail options. You can add the IFAX and E-mail options by downloading them from the Brother Solutions Center at: http://solutions.brother.com/. ® ®...
Routine maintenance Replacing the consumable items The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.
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Routine maintenance LCD messages Consumable item Approximate life How to replace Model name to get ready Toner cartridge See page 69. (For Oceania) Toner Low 1 2 3 3,000 pages Prepare New TN-3310 1 2 4 8,000 pages Toner TN-3340 1 2 5 Cartridge.
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• Availability of toner cartridges differs from one country to another. Visit the Brother Solutions Center at http://solutions.brother.com/ or contact your local Brother office for further details.
The machine will stop printing until you • It is a good idea to keep a new toner replace the toner cartridge. A new Brother cartridge ready for use when you see the Original toner cartridge will reset the Replace Toner Low warning.
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Replacing the toner cartridge WARNING Leave the machine turned on for 10 minutes for the internal fan to cool the HOT SURFACE extremely hot parts inside the machine. After you have just used the machine, some internal parts of the machine will be Press the front cover release button and extremely hot.
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Routine maintenance Important WARNING • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of • DO NOT put a toner cartridge or a toner disposable paper underneath it in case cartridge and drum unit assembly into a you accidentally spill or scatter toner.
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Important Note • Handle the toner cartridge carefully. If • Be sure to seal up the used toner cartridge toner scatters on your hands or clothes, tightly in a suitable bag so that toner immediately wipe or wash it off with cold powder does not spill out of the cartridge.
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• If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. • Brother machines are designed to work Important with toner of a particular specification and will work to a level of optimum...
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Put the new toner cartridge firmly into Clean the corona wire inside the drum the drum unit until you hear it lock into unit by gently sliding the green tab from place. If you put it in correctly, the green left to right and right to left several times.
Important Please replace the drum unit with a new one. For best performance, use a Brother We recommend a Brother Original drum unit Original drum unit and Brother Original be installed at this time. toner units. Printing with a third-party drum...
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Replacing the drum unit Take out the drum unit and toner cartridge assembly. Important • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
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Routine maintenance Push down the green lock lever and take Important the toner cartridge out of the drum unit. • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
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Important Note • Handle the toner cartridge carefully. If • Be sure to seal up the used drum unit toner scatters on your hands or clothes, tightly in a suitable bag so that toner immediately wipe or wash it off with cold powder does not spill out of the drum unit.
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Routine maintenance Put the toner cartridge firmly into the Put the drum unit and toner cartridge new drum unit until you hear it lock into assembly back into the machine. place. If you put the cartridge in Do not close the front cover of the correctly, the green lock lever will lift machine.
Cleaning and Checking Cleaning the outside of the machine the machine Turn off the machine. Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you Unplug the telephone line cord first, replace the toner cartridge or the drum unit, disconnect the interface cables from the make sure that you clean the inside of the machine, and then unplug the power...
Routine maintenance Cleaning the scanner glass If paper is loaded in the paper tray, remove it. Turn off the machine. Wipe the inside and the outside of the paper tray with a dry, lint-free cloth to Unplug the telephone line cord first, remove dust.
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Lift the document cover (1). In the ADF unit, clean the white bar (1) Clean the white plastic surface (2) and and the scanner glass strip (2) scanner glass (3) underneath it with a underneath it with a soft lint-free cloth soft lint-free cloth moistened with water.
Routine maintenance Cleaning the corona wire WARNING If you have print quality problems, clean the HOT SURFACE corona wire as follows: After you have just used the machine, some Leave the machine turned on for 10 internal parts of the machine will be minutes for the internal fan to cool the extremely hot.
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Clean the corona wire inside the drum Important unit by gently sliding the green tab from • We recommend that you put the drum unit left to right and right to left several times. and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
Routine maintenance Cleaning the drum unit Take out the drum unit and toner cartridge assembly. If your printout has dots at 94 mm intervals, follow the steps below to solve the problem. Make sure that the machine is in the Ready mode.
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Push down the green lock lever and take Important the toner cartridge out of the drum unit. • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
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Routine maintenance Use the numbered markers next to the Turn the drum unit gear toward you by drum roller to find the mark. For hand while checking the surface of the example, a dot in column 2 on the check suspected area.
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Put the toner cartridge back into the Put the drum unit and toner cartridge drum unit until you hear it lock into place. assembly back into the machine. If you put the cartridge in correctly, the green lock lever on the drum unit will lift automatically.
Routine maintenance Cleaning the paper pick-up Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the rollers separator pad (1) on the paper tray to remove dust. Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the correct feeding of paper.
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Plug the machine’s power cord back into the electrical socket first, connect all cables, and then plug in the telephone line cord. Turn on the machine.
If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
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Error Message Cause Action The front cover is not Close the front cover of the machine. Cover is Open completely closed. The ADF cover is not Close the ADF cover of the machine. completely closed. The ADF is open while loading Close the ADF cover of the machine, then a document.
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Troubleshooting Error Message Cause Action It is time to replace the drum Replace the drum unit. Drum Stop unit. (See Replacing the drum unit uu page 76.) The back of the machine is not Close the back cover of the machine. Duplex Disabled closed completely.
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Error Message Cause Action The machine is out of paper in Do one of the following: No Paper the specified tray or all trays, or Refill paper in the paper tray shown on the paper is not correctly loaded in LCD.
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(See Transferring your faxes or Fax Journal report uu page 100.) If the problem continues, call Brother customer service for support. The protect switch of the USB Turn off the protect switch of the USB Flash Protected Device Flash memory drive is on.
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(See Replacing the drum unit uu page 76.) installed. It is time to replace the fuser Call Brother customer service or a Brother Replace Parts unit. Authorized Service Center to replace the fuser Fuser Unit unit.
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Troubleshooting Error Message Cause Action The paper in the tray is not the Load the correct size of paper in the tray and Size mismatch correct size. set the “Paper Size” (Menu, 1, 2, 2). (See Paper Size uu page 16.) If the LCD shows Toner Low Order a new toner cartridge now so a Toner Low...
PC. (See ® From the Windows Start menu, select Transferring faxes to another fax machine All Programs, Brother, MFC-XXXX, uu page 100 or Transferring faxes to your PC-Fax Receiving, and select PC uu page 100.) Receive. (XXXX is your model name.)
Troubleshooting Document Jams Document is jammed under the document cover Document is jammed in the Take out any paper from the ADF that is top of the ADF unit not jammed. Lift the document cover. Take out any paper from the ADF that is not jammed.
Removing small documents Document is jammed at the jammed in the ADF output tray Lift the document cover. Take out any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.
Troubleshooting Paper Jams When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on Always remove all paper from the paper tray both sides of the tray. and straighten the stack when you add new paper.
Paper is jammed in paper tray 1 Use both hands to slowly pull out the jammed paper. or tray 2 If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps: Pull the paper tray completely out of the machine.
Troubleshooting Paper is jammed at the back Slowly take out the drum unit and toner cartridge assembly. The jammed paper of the machine may be pulled out with the drum unit and toner cartridge assembly, or this may If the LCD shows Jam Rear, a paper jam release the paper so you can pull it out occurred behind the back cover.
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Important WARNING • We recommend that you put the drum unit and toner cartridge assembly on a piece of HOT SURFACE disposable paper or cloth in case you After you have just used the machine, some accidentally spill or scatter toner. internal parts of the machine will be •...
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Troubleshooting Open the back cover. Pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1). WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
Paper is jammed inside the Close the fuser cover (1). machine If the LCD shows Jam Inside, follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. Pull the paper tray completely out of the machine.
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Troubleshooting Use both hands to slowly pull out the Slowly take out the drum unit and toner jammed paper. cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.
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Important WARNING • We recommend that you put the drum unit and toner cartridge assembly on a piece of HOT SURFACE disposable paper or cloth in case you After you have just used the machine, some accidentally spill or scatter toner. internal parts of the machine will be •...
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Troubleshooting Push down the green lock lever and take Note the toner cartridge out of the drum unit. Make sure that you put the toner cartridge Remove the jammed paper if there is in correctly or it may separate from the any inside the drum unit.
Paper is jammed in the duplex WARNING tray HOT SURFACE If the LCD shows Jam Duplex, follow these After you have just used the machine, some steps: internal parts of the machine will be Leave the machine turned on for 10 extremely hot.
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Troubleshooting Pull the duplex tray completely out of the Make sure that the jammed paper does machine. not remain under the machine from static electricity. Put the duplex tray back into the machine. Pull the jammed paper out of the machine or out of the duplex tray.
• If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can correct most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Troubleshooting Printing difficulties (continued) Difficulties Suggestions The machine does not print on both Check the paper size setting in the printer driver. You need to choose A4 paper sides of the paper even though the (60 to 105 gsm). printer driver setting is Duplex. The machine does not change to When the machine is in Deep Sleep mode, the machine does not wake up even Direct Print mode when a USB...
Paper handling difficulties (continued) Difficulties Suggestions The machine does not feed paper Fan the paper well and make sure the paper is under the maximum paper from the MP Tray when using a mark (1). Stagger the pages and put them in the tray until you feel the top page large stack of paper.
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Troubleshooting Printing received faxes (continued) Difficulties Suggestions Received faxes appear as split or Left and right margins are cut off or a single page is printed on two pages. blank pages. See Paper Size uu page 16. Turn on Auto Reduction. uu Advanced User's Guide: Printing a reduced incoming fax Telephone line or connections Difficulties...
If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast double-ring to alert you to answer voice calls.
Suggestions Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly. See Connecting an external TAD uu page 39.
For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
Scanning difficulties Difficulties Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 12SE, click ® starting to scan. (Windows Scan Settings, Select to choose the Brother TWAIN/WIA driver.
(Windows installed. If the Security Software warning appears on the PC screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software,...
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(Menu, 2, 1) and Setup Send settings (Menu, 2, 2) are available only Setup Send menus. when the machine is in FAX mode. ® ® For Windows 7 and Windows Server 2008 R2: Printer properties, and Brother MFC-XXXX BR-Script3 if necessary...
Press OK. may prefer to use it only when needed. Press Stop/Exit. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to Basic(for VoIP). Normal sets the modem speed at 14400 bps.
Note Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources. To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications.
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Put in a new toner cartridge. uu Replacing the toner cartridge uu page 69 The fuser unit may be contaminated. Call Brother customer service for support. Make sure that you use paper that meets our specifications. Rough- surfaced paper may cause the problem.
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Troubleshooting Examples of poor print Recommendation quality Make sure that you use paper that meets our specifications. uu Acceptable paper and other print media uu page 19 Choose Thick Paper mode in the printer driver, choose Thick in the machine’s Paper Type menu setting or use thinner paper than you are currently using.
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Examples of poor print Recommendation quality Clean the corona wire inside the drum unit. uu Cleaning the corona wire uu page 83 ABCDEFGH The drum unit may be damaged. Put in a new drum unit. abcdefghijk A B C D uu Replacing the drum unit uu page 75 a b c d e 0 1 2 3 4...
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The fuser unit may be contaminated. Printed pages have toner smudges down the page Call Brother customer service for support. Make sure that foreign material such as a torn piece of paper, sticky notes or dust is not inside the machine and around the drum unit and toner cartridge.
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Examples of poor print Recommendation quality Make sure that the paper or other print media is loaded correctly in the paper tray and that the guides are not too tight or too loose F G H A B C D E against the paper stack.
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Troubleshooting Examples of poor print Recommendation quality Make sure that envelopes are printed with the back cover (face-up output tray) opened. uu Printing on thick paper, labels and envelopes from the MP tray uu page 13 Check the envelope type and quality. ...
Setting Lock password 3 All Settings You can reset all the machine settings back to the factory default. Brother strongly recommends you perform this operation when you dispose of the machine. Note Unplug the interface cable before you choose Network or All Settings.
Troubleshooting How to reset the machine Press Menu, 0, 7. (for New Zealand) Press Menu, 0, 6. Press a or b to choose the reset function you want to use. Press OK. Do one of the following; To reset the settings, press 1 and go to step d.
Menu and features On-screen Press a or b to scroll to your next menu selection. programming Press OK. When you have finished setting an Your machine has been designed to be easy option, the LCD will show Accepted. to use. The LCD provides on-screen programming using the menu keys.
Menu and features Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK To accept To exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.Mode Timer — — Sets the time to return 1.General Setup 0 Sec...
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Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Sets the size of the 1.General Setup 2.Paper 2.Paper Size 1.MP Tray paper in the paper (Continued) (Continued) Letter tray. (Letter* for Philippines) Legal Executive A5 L Folio Sets the size of the 2.Tray#1 paper in the paper Letter...
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Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Adjusts the ring 1.General Setup 3.Volume 1.Ring volume. (Continued) Med* High — Adjusts the volume 2.Beeper level of the beeper. Med* High — Adjusts the speaker 3.Speaker volume.
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Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Chooses the tray that 1.General Setup 6.Tray Use 2.Fax Tray#1 Only will be used for FAX (Continued) (Continued) Tray#2 Only mode. MP Only MP>T1>T2 T1>T2>MP* (Tray#2 and T2 appear if you have installed the optional...
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Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Adjusts the scan area 1.General Setup 9.Document Scan 1.Glass ScanSize of the scanner glass (Continued) Letter to the size of the document. Legal/Folio (Letter* for Philippines) (Legal/Folio is available for...
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Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.Ring Delay — (02 - 10) Sets the number of 2.Fax 1.Setup Receive rings before the (In FAX mode machine answers in only) (Example for Fax Only or Fax/Tel Australia) mode.
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Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Sets up your machine 2.Fax 2.Setup Send 7.Polling RX Standard* to poll another fax (Continued) (In FAX mode Secure machine. only) Timer — Prints the received 8.Fax Rx Stamp time and date on the Off*...
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Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 8.Overseas Mode — If you are having 2.Fax 2.Setup Send difficulty sending (Continued) (In FAX mode Off* faxes overseas, set only) this to On. (Continued) — Sets the machine to 9.Destination Display* display the...
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Enter # twice machine to restrict the (MFC-8910DW, or dialling of LDAP if you download server numbers. Off* LDAP function on MFC-8510DN .) — — — You can check which 7.Remaining Jobs jobs are in the memory and lets you cancel scheduled jobs.
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Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 0.Miscellaneous 1.Compatibility — Adjusts the 2.Fax High* equalization for (Continued) Normal transmission difficulties. Basic(for VoIP) VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, choose Basic(for VoIP).
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Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — You can choose the 3.Copy 1.Quality Auto* Copy resolution for Text your type of document. Photo Graph — Adjust the brightness 2.Brightness -nnnno+ for copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ —...
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Level 1 Level 2 Level 3 Options Descriptions Page — Chooses the 4.Printer 1.Emulation Auto(EPSON)* emulation mode. Auto(IBM) HP LaserJet BR-Script 3 Epson FX-850 IBM Proprinter Prints a list of the 2.Print Options 1.Internal Font 1.HP LaserJet machine’s internal 2.BR-Script 3 fonts.
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Menu and features Level 1 Level 2 Level 3 Options Descriptions Page Sets the paper size 5.USB Direct I/F 1.Direct Print 1.Paper Size when printing directly Letter from the USB flash (Letter* for memory drive. Philippines) Legal Executive A5 L Folio Sets the media type 2.Media Type...
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Level 1 Level 2 Level 3 Options Descriptions Page Sets the print quality 5.USB Direct I/F 1.Direct Print 6.Print Quality Normal* option when printing (Continued) (Continued) Fine directly from the USB Flash memory drive. Sets the PDF option 7.PDF Option Document* whether to print Document&Markup...
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Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — Prints a Report for 6.Print Reports 1.XMIT Verify 1.View on LCD your last 2.Print Report — transmission. — Lists names and 2.Tel Index List 1.Numeric numbers stored in the —...
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In order to use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/. Some level 2 menus will only appear if you download the IFAX and E-mail options to your machine.
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In order to use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/. Some level 2 menus will only appear if you download the IFAX and E-mail options to your machine.
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In order to use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/. Some level 2 menus will only appear if you download the IFAX and E-mail options to your machine.
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In order to use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/. Some level 2 menus will only appear if you download the IFAX and E-mail options to your machine.
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In order to use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/. Some level 2 menus will only appear if you download the IFAX and E-mail options to your machine.
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In order to use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/. Some level 2 menus will only appear if you download the IFAX and E-mail options to your machine.
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[000-255]. primary or [000-255]. secondary WINS [000-255]. server. [000-255] Secondary [000-255]. [000-255]. [000-255]. [000-255] Network User's Guide Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
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2.Exit factory default. — — Enable or Disable 6.Wired Enable the Wired LAN manually. Network User's Guide Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
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(Up to 32 characters) — Chooses the WINS 6.WINS Config Auto* configuration Static mode. Network User's Guide Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
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You can easily configure your wireless network settings using WPS with a PIN code. Network User's Guide Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
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PIN code. — — — You can manually 3.Manual configure your Wi-Fi Direct™ network settings. Network User's Guide Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
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LCD always shows Strong. 7.I/F Enable — — Enable or Disable the Wi-Fi Direct™ Off* connection. Network User's Guide Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
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(Up to 60 characters) — Enter the 4.Mailbox Pwd password to login to the POP3 server. Network User's Guide Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
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5.Setup Relay 1.Rly Broadcast to another fax Off* machine. 2.Relay Domain — — Registers the Domain name. Network User's Guide Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
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Gray 300 dpi Gray Auto B&W 300 dpi B&W 200 dpi B&W 200x100 dpi Network User's Guide Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
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— — Restores all 0.Network Reset 1.Reset network settings to 2.Exit the factory defaults. Network User's Guide Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
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Level 1 Level 2 Level 3 Options Descriptions Page — — You can check the 8.Machine Info. 1.Serial No. serial number of your machine. — You can check the 2.Page Counter Total number of total Fax/List pages the machine has printed during its Copy life.
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Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — Chooses the receive 0.Initial Setup 1.Receive Mode Fax Only* mode that best suits Fax/Tel your needs. External TAD Manual — Puts the date and 2.Date&Time 1.Date&Time See . time on the LCD and in headings of faxes you send.
Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want.
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Menu and features Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.
Specifications General Model MFC-8510DN MFC-8910DW Printer Type Laser Print Method Electrophotographic Laser Printer Memory Capacity Standard 64 MB 128 MB Optional 1 slot: DDR2 SO-DIMM (144–pin) up to 256 MB 22 characters 5 lines LCD (liquid crystal display) Power Source 220 - 240 V AC 50/60 Hz Approx.
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Specifications Model MFC-8510DN MFC-8910DW Dimensions MFC-8510DN (Continued) 423 mm 415 mm 405 mm Weights (with consumables) 15.8 kg 16.7 kg Noise Level Sound Printing m = 59 dB (A) Pressure Ready m = 37 dB (A) Printing m = 54 dB (A)
Document Size Model MFC-8510DN MFC-8910DW Document Size ADF Width 147.3 to 215.9 mm (Single-sided) ADF Length 147.3 to 355.6 mm Scanner Glass Width Max. 215.9 mm Scanner Glass Max. 300.0 mm Max. 355.6 mm Length Document Size ADF Width 147.3 to 215.9 mm...
Specifications Print media Model MFC-8510DN MFC-8910DW Paper Input Paper Tray Paper Type Plain Paper, Thin Paper, Recycled Paper (Standard) Paper Size A4, Letter, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal, Folio Paper Weight 60 to 105 gsm...
Specifications Copy Model MFC-8510DN MFC-8910DW Copy Width Max. 210 mm Automatic 2-sided (Duplex) Copy Yes (from ADF) Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 1200 600 dpi Resolution Less than 10.5 seconds at 23 C / 230 V...
Automatic 2-sided (Duplex) Scanning Yes (from ADF) Greyscale 256 levels For the latest driver updates for the version of Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200 1200 dpi scanning with the WIA driver in Windows...
Interfaces Model MFC-8510DN MFC-8910DW Hi-Speed USB 2.0 It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 2.0 metres long. 10BASE-T / 100BASE-TX Ethernet Use a straight-through Category 5 (or greater) twisted-pair cable. IEEE 802.11b/g/n (Infrastructure mode) Wireless LAN IEEE 802.11b (Ad-hoc mode)
MFC-8910DW Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), XPS version 1.0 Interface USB direct interface PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.
Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Processor Minimum Recommended Hard Disk Space Supported Supported Operating System Minimum Speed to install Version Software Interface Functions Drivers Applications ® ® ® ® 128 MB 256 MB 150 MB 500 MB Printing,...
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Intel Processor 802.11 10.7.x b/g/n For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third-party USB ports are not supported. PC-Fax supports black and white only. ® ® Nuance™ PaperPort™ 12SE supports Microsoft...
Drum life is approximate and may vary by type of use. Note • Brother does not recommend the use of consumables other than genuine Brother consumables. • Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.
Professional utility version that is available as a download from http://solutions.brother.com/. (MFC-8510DN) These protocols are available if you have installed LDAP function on your machine. You can add LDAP function by downloading it from the Brother Solutions Center at: http://solutions.brother.com/.
See Software User’s Guide. No Paper ..........96 Copy Out of Memory ........97 keys ............7 Print Unable XX ........97 Cordless telephone (non-Brother) ....42 Scan Unable XX ........98 Extension telephone, using ..... 43 External telephone, connecting ....41...
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Fax codes Machine information changing ..........43 how to reset the machine ....133 remote activation code ......43 reset functions ........132 remote deactivation code ......43 serial number ........132 Fax, stand-alone status LED ..........8 receiving Macintosh easy receive ........32 See Software User’s Guide.
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Paper ............19 Redial/Pause key ......45 how to load ..........10 Remote setup in multi-purpose tray ......12 See Software User’s Guide. in paper tray ........10 Replacing recommended ........20 drum unit ..........75 size ..........16 toner cartridge ........69 tray capacity ..........20 Reports type ..........
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TAD (telephone answering device), Weights ..........171 external ............30 Wi-Fi Direct™ ..........4 ® connecting ........39 Windows recording OGM ........40 See Software User’s Guide. Telephone line Wireless Network connections ...........40 See Quick Setup Guide and Network difficulties ..........117 User’s Guide. interference .........124 multi-line (PABX) ........41 Text, entering .........168...
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For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through the User's Guide, please visit our Web Site or Solutions Web Site (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software.
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Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.