Contents ..About this guide ..............IX ..Intended audience ..................IX ..Document conventions and symbols ............. IX ..Technical support .................... X ..Product warranties ..................X ..Before you start ..............11 ..Supported models ..................11 ..Which operating systems are supported? ............. 12 ..How do I connect the drive to my server? .............
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..Understanding the LEDs ........... 43 ..Front view of full-height LTO tape drive with LEDs ........43 ..Front view of half-height LTO tape drive with LEDs ........44 ..Understanding LED sequences ..............45 ..Encryption LED, LTO–6 and LTO–5 models only ........48 ..Operating your tape drive ..........
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Figures Figure 1-1 Front view of full-height LTO–5/LTO–6 external tape drive ....................15 Figure 1-2 Front view of half-height LTO–5/LTO–6 external tape drive ....................15 Figure 2-1 Attaching mounting rails to a full-height tape drive ....22 Figure 2-2 Attaching locating screws to a half-height tape drive ....22 Figure 2-3 Installing a full-height tape drive ..........
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Figure 3-1 Connecting the SAS cable to the server ......... 38 Figure 3-2 Connecting the cables to a full-height tape drive ....39 Figure 3-3 Connecting the cables to a half-height tape drive ....39 Figure 5-1 Front view of a full-height external tape drive ......43 Figure 5-2 Front view of a full-height LTO–4 external tape drive ....
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Tables Table 1 Document conventions ............IX Table 1-1 FC drive interface speeds ............12 Table 1-2 SAS drive interface speeds ............. 13 Table 1-3 Supported SCSI bus types ............14 Table 5-1 Ready, Drive Error, Tape Error and Clean LED se- quences ..................
About this guide This guide provides information about: • Installing the LTO tape drive • Using the LTO tape drive • Troubleshooting the LTO tape drive Intended audience This guide is intended for users who install, operate and maintain the LTO tape drive.
About this guide Warning Indicates that failure to follow directions could result in bodily harm or death. Indicates that failure to follow directions could result Caution in damage to equipment or data. Important Provides clarifying information or specific instructions. Note: Provides additional information.
Before you start In this chapter: • “Supported models” on page 11 • “Which operating systems are supported?” on page 12 • “How do I connect the drive to my server?” on page 12 • “Your LTO tape drive” on page 15 •...
Chapter 1–Before you start Which operating systems are supported? LTO tape drives can be connected to servers running under Windows®, Linux and other major operating systems. Refer to http:// www.tandbergdata.com for the most recent information about the operating system versions that are supported. How do I connect the drive to my server? LTO–6, LTO–5 and LTO-4 tape drives are available with a SAS or FC interface.
How do I connect the drive to my server? Interface specifications and requirements for SAS drives Table 1-2 SAS drive interface speeds LTO generation Supported speeds LTO-4 1.5 Gb, 3 Gb LTO-5 1.5 Gb, 3 Gb, 6 Gb LTO-6 1.5 Gb, 3 Gb, 6 Gb High quality SAS cables rated at the transfer rate of Caution the SAS components are required.
Chapter 1–Before you start Why is the SCSI bus type important? The SCSI bus type determines the speed at which data can be transferred between devices on the bus and the maximum length of cable that can be used. The drives support a burst transfer rate of 160 MB/sec. To benefit from this level of performance, it is important to ensure that the drives are connected to a SCSI bus of a similar or higher specification.
Chapter 1–Before you start Power specifications Power for the LTO-6 and LTO-5 SAS internal tape drive is supplied through the SAS cable. For all earlier models of LTO SAS tape drive and for all SCSI and FC tape drives, a separate power cable is required, see http:// www.tandbergdata.com.
Backup software Enabling encryption Tandberg Data LTO–6, LTO–5 and LTO–4 tape drives support 256–bit AES hardware encryption. For more information please see “LTO-6, LTO-5 and LTO-4 tape drives and encryption” on page 55. If you wish to make use of the encryption capability, you must enable this feature via the backup software application.
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Chapter 1–Before you start Notes 1019491–002...
Installing an internal LTO tape drive If you are installing an external LTO tape drive, please refer to “Installing an external tape drive” on page 37. Note: Always refer to http://www.tandbergdata.com to find out which HBAs and cables are appropriate for your combination of server and tape drive.
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Chapter 2–Installing an internal LTO tape drive from the mains power supply while you install the drive. Static electricity can damage electronic components. Caution Always wear an antistatic wriststrap if one is available. If not, after you have disconnected power from the server and removed the cover, touch a bare metal part of the chassis.
Attach mounting hardware Attach mounting hardware If your server requires special rails or other hardware to install the tape drive, mount them on the tape drive now. If your server does not require special mounting hardware, proceed to “Install drive” on page 22 now. Please check your server documentation to ascertain the correct method of mounting, and to check whether mounting hardware is provided with the server or must be purchased separately.
Chapter 2–Installing an internal LTO tape drive Figure 2-1 Attaching mounting rails to a full-height tape drive 1. M3 mounting screws 2. M3 offset mounting screws Figure 2-2 Attaching locating screws to a half-height tape drive Install drive If cable access for the tape drive bay is awkward, it may Note: be easier to access power and other connections if the tape drive is installed in the top bay.
Install drive Figure 2-3 Installing a full-height tape drive Figure 2-4 Installing a half-height tape drive Note: The illustration shows a server that uses mounting rails. If your server does not use mounting hardware, check that the holes in the chassis are aligned with the holes in the side of the tape drive.
Chapter 2–Installing an internal LTO tape drive Connect SAS and power cables to an LTO-6/LTO-5 SAS tape drive A SAS HBA and appropriate SAS cable are required. Important LTO-5 tape drives require a SAS cable with power connector. “Connect SAS and power cables to an LTO-4 tape drive”...
Connect SAS and power cables to an LTO-4 SAS tape drive Connect the SAS cable to the tape drive, as illustrated below. 1. Power connector 2. SAS connector Figure 2-5 Connecting cables to a full-height tape drive 1. SAS connector 2.
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Chapter 2–Installing an internal LTO tape drive If you are installing a FC tape drive, see “Connect FC and power cables” on page 28. If you are installing a SCSI tape drive, see “Connect SCSI and power cables” on page 29. If a SAS HBA is not already installed in the server, follow the instructions supplied with the HBA to install it and any associated drivers before you install the tape drive.
Connect SAS and power cables to an LTO-4 SAS tape drive Connect the SAS cable to the tape drive, as illustrated below. 1. SAS connector 2. Power connector Figure 2-7 Connecting cables to the LTO-4 full-height tape drive 1. SAS connector 2.
Chapter 2–Installing an internal LTO tape drive Connect FC and power cables A standard 4–pin power connector is used to supply the 5V and 12V power to the tape drive. You must provide a Fibre Channel cable for the tape drive. The tape drive has an LC-style connector.
Connect SCSI and power cables Remove the FC port caps if necessary. Attach one end of the Fibre Channel cable to The FC optical connector on the tape drive as shown below. 1. FC optical connector Port A 2. FC optical connector Port B (standard) (optional) 3.
Chapter 2–Installing an internal LTO tape drive Check the drive's SCSI ID Your DAT drive is shipped with a default SCSI ID of 2. Each device on the SCSI bus must have an unique SCSI ID number. The drive can be assigned any unused ID between 0 and 15.
Connect SCSI and power cables Change the tape drive's SCSI ID, if necessary. The SCSI ID is set using jumpers on a set of pins at the rear of the drive, as illustrated. Use tweezers or small pliers to move the jumpers to the pattern corresponding to the ID you want.
Chapter 2–Installing an internal LTO tape drive Attach a spare power cable from the server's internal power supply to the power connector. Attach a spare connector on the server's built-in SCSI bus or HBA's SCSI ribbon cable to the SCSI connector of the drive, as shown in the following figure.
Secure the drive If the drive is the last device on the SCSI chain, make sure that the SCSI cable is terminated correctly. Termination must be present at two and ONLY two Note: positions on the SCSI bus—at the beginning of the SCSI bus and at the end of the SCSI bus.
Chapter 2–Installing an internal LTO tape drive Secure the drive, as described in your server documentation. The following diagrams are examples only. Plastic rail Server latch Figure 2-13 Securing full-height drive, mounting hardware used M3 screws Figure 2-14 Securing half-height drive, no mounting hardware used Ensure blanking plates are in place over empty bays and replace the cover on the server.
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Reboot the server If this does not resolve the problem, refer to “Troubleshooting” on page 61 for further guidelines. November 2012...
Installing an external LTO tape drive This chapter describes how to connect your SAS tape drive to an external SAS port on the host controller or new HBA. (The FC and SCSI tape drives are not available as external models.) If you are installing an internal LTO tape drive, please refer to “Installing an internal tape drive ”...
Chapter 3–Installing an external LTO tape drive Connect the purchased SAS cable to the external SAS connector on the SAS HBA. 1. SAS connector on server Figure 3-1 Connecting the SAS cable to the server 1019491–002...
Connecting the tape drive to an external SAS port Connect the SAS and power cables to the tape drive and plug the other end of the power cable into the power outlet. Figure 3-2 Connecting the cables to a full-height tape drive 1.
Chapter 3–Installing an external LTO tape drive Reboot the server Switch on the tape drive and power up the server. The power on/off switch is on the front panel. Watch the boot screen carefully after installation. If there are any error or unexpected messages go back and check the cabling carefully.
Verify installation Once you have installed the drive hardware, check that drivers have been installed correctly and you have the correct version of backup software, and verify that the tape drive is functioning properly before you store your valuable data. Switch on the drive and the server.
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Chapter 4–Verify installation Carry out a backup and restore test to check that the drive can write data to tape. Use a blank cartridge. Native backup applications can be used to check basic tape drive operation, but they will not support all the advanced features of your tape drive.
Understanding the LEDs In this chapter: • “Front view of full-height LTO tape drive with LEDs” on page 43 • “Front view of half-height LTO tape drive with LEDs” on page 44 • “Understanding LED sequences” on page 45 Front view of full-height LTO tape drive with LEDs 1.
Chapter 5–Understanding the LEDs 1. On/Off switch (external drives 5. Drive Error LED only) 2. Eject button 6. Tape Error LED 3. Reset 7. Clean LED 4. Ready LED Figure 5-2 Front view of a full-height LTO–4 external tape drive Front view of half-height LTO tape drive with LEDs 1.
Understanding LED sequences 1. Cassette door 5. Drive LED 2. On/Off switch (external drives 6. Ready LED only) 3. Clean LED 7. Eject button 4. Tape LED Figure 5-4 Front view of half-height LTO–4 and LTO–3 external tape drive Understanding LED sequences The LED sequences in the following table relate to the Ready, Drive (Error), Tape (Error) and Clean LEDs.
Chapter 5–Understanding the LEDs Table 5-1 Ready, Drive Error, Tape Error and Clean LED sequences LED Sequence Cause Action required Make sure the drive is switched on. The power on/off switch on an external drive incorporates a green LED. Check the power cable connection and replace the Drive may not have cable if necessary.
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Understanding LED sequences LED Sequence Cause Action required Load the Ultrium cleaning cartridge. See “Cleaning cartridges” on page 53 for supported cartridges and The drive requires instructions. Clean FLASHES. cleaning. If the Clean LED is still flashing when you load a new or known good data cartridge after cleaning, call for service.
Chapter 5–Understanding the LEDs LED Sequence Cause Action required Drive and Ready Power cycle or reset the drive. ON with Tape and The drive has a Upgrade the firmware. If the Clean OFF. firmware error. condition persists, call for Alternates service.
Operating your tape drive In this chapter: • “Loading a cartridge” on page 50 • “Unloading a cartridge” on page 51 • “Removing power from the drive” on page 52 November 2012...
Chapter 6–Operating your tape drive Loading a cartridge 1. Arrow indicates leading direction 2. Label area 3. Ready LED Figure 6-1 Inserting a cartridge into a full-height tape drive 1. Arrow indicates leading direction 2. Cartridge door 3. Label area 4.
Unloading a cartridge Insert the cartridge into the slot in the front of the drive with the white arrow uppermost and facing the drive door. Apply gentle pressure until the drive takes the cartridge and loads it. The Ready light flashes green while the drive performs its load sequence.
Chapter 6–Operating your tape drive Press the Eject button on the front panel. Figure 6-3 Ejecting a cartridge from a full-height tape drive 1. Eject button Figure 6-4 Ejecting a cartridge from a half-height tape drive The drive will complete its current task, rewind the tape to the beginning, and eject the cartridge.
Use the correct media For best performance we recommend branded media. See http:// www.tandbergdata.com for recommended products. In this chapter: • “Cartridges” on page 53 • “WORM data cartridges” on page 54 • “LTO-6, LTO-5 and LTO-4 tape drives and encryption”...
Chapter 7–Use the correct media Data cartridges LTO tape drives use Ultrium tape cartridges. These are single-reel cartridges that match your drive's format and are optimized for high capacity, throughput and reliability. Compatible media can be recognized by the LTO logo, which is the same as the logo on the front of your drive.
LTO–6, LTO–5 and LTO-4 tape drives and encryption depending upon the severity of the tampering, but no further appended backups will be possible. WORM data cartridges are clearly identified by their distinctive, two-tone cartridge color. They can only be used with LTO tape drives that support the WORM feature.
Chapter 7–Use the correct media When will I be asked to enter the key? Encryption is primarily designed to protect the media once it is offline and to prevent it being accessed from another machine. You will be able to read and append the encrypted media without being prompted for a key as long as it is being accessed by the machine and application that first encrypted There are two main instances when you will need to know the key:...
Write protecting cartridges Write protecting cartridges Always remove the cartridge from the tape drive Warning before you change the write protection. If you want to protect the data on a cartridge from being altered or overwritten, you can write protect the cartridge. •...
Chapter 7–Use the correct media Cleaning the tape drive You must use the Ultrium Universal Cleaning Cartridge with LTO tape drives, as other cleaning cartridges will not load and run. To clean the tape drive: LTO tape drives do not require regular cleaning. An Ultrium Universal Cleaning Cartridge should only be used when the orange Clean LED is flashing.
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Operating and storage environment • Non-condensing relative humidity: 10% to 80% (operating), 20% to 60% (non-operating) • Wet bulb temperature should not exceed 26° C (79° F) Tapes intended for long-term storage should be stored in the plastic containers, at temperatures between 5° C and 23° C (41° F and 73° F) and 20% to 60% relative humidity.
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Chapter 7–Use the correct media Notes 1019491–002...
Troubleshooting In this chapter: • “General Procedure” on page 61 • “Optimizing performance” on page 63 • “Problems with cartridges” on page 63 General Procedure If a problem occurs, the first step is to try to establish whether the problem lies with the cartridge, the drive, the host computer and connections, or the way the system is being operated.
Chapter 8–Troubleshooting Table 8-1 Environmental specifications for LTO tape drives Temperature range Non-condensing hu- midity range 50° to 95° F (10° to 40° 20 to 80% RH (non- Operating C) at a minimum of 6 condensing) CFM airflow -40° to 151° F (-40° to 10 to 95% RH (non- Storage 66°...
Optimizing performance Optimizing performance Various factors can affect tape drive performance, particularly in a network environment. In nearly all cases when performance is not as expected, it is the data rates of the disk subsystem that cause the bottleneck. If your tape drive is not performing as well as expected—for example, if backup windows are longer than expected—please consider the following points before contacting Technical Support.
Chapter 8–Troubleshooting • The cartridge has been stored at the correct temperature and humidity. This prevents condensation. See the insert included with the tape cart- ridge for storage conditions. • The write-protect switch is fully operational. It should move from side to side with a positive click.
Problems with cartridges The drive will not accept the cartridge (or ejects it immediately) The cartridge may have been damaged, for example dropped, or the drive may have a fault. If it is a cleaning cartridge, it has probably expired and should be discarded immediately.
compatibility backup software, 16 connecting SAS cables internal drive, 24, 25 connecting FC cables internal drive, 28 connecting power cable external drive, 39 connecting SAS cables Index external drive, 37 connecting SCSI cables internal drive, 29 conventions document, IX text symbols, X audience, IX data...
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Trademarks Lenovo, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, or both. Microsoft and Windows are trademarks of the Microsoft group of companies. Linux is a registered trademark of Linus Torvalds. Other company, product, or service names may be trademarks or service marks of others.