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Troubleshooting Canon Inkjet Cloud Printing Center
If an app cannot be installed
If the registered app is not in the Apps list
If the information is not updated when you press the Update button
If you do not receive the registration e-mail
Printing starts on its own even if you do not do anything
If you are unable to log in correctly even after entering the correct password in iOS or Mac
If an app cannot be installed
Check the country or region where the printer was purchased.
If the printer is taken outside the country or region where it was purchased, apps cannot be installed.
If the registered app is not in the Apps list
Check the display language of Canon Inkjet Cloud Printing Center.
If the display language is switched to a language that does not support an app, the app will not be
displayed in the apps list but will continue to be registered.
If you switch back to the target language of the app, it will be displayed in the apps list and you will be
able to start, register, or unregister the app.
If the information is not updated when you press the Update button
Because the Properties screen requires network connection with this product, the information may not be
reflected immediately. Please wait awhile, and then try updating the information again.
If the information is still not updated, then check that the product is connected to the Internet.
If you do not receive the registration e-mail
You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud
Printing Center.
On the printer's Home screen, select
connection setup -> IJ Cloud Printing Center setup -> Delete from this service to delete the service
registration.
After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the
beginning.
Printing starts on its own even if you do not do anything
A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services.
On the printer's Home screen, select
connection setup -> IJ Cloud Printing Center setup -> Delete from this service to delete the service
registration.
After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the
beginning.
Downloaded from ManualsPrinter.com Manuals
Setup ->
Web service setup -> Web service
Setup ->
Web service setup -> Web service
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Table of Contents
Troubleshooting
