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NEC DS1000 Product Description
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NEC DS1000 Product Description

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See also: Feature Handbook , Operating Manual
Product Description
(03.**.**)
Basics
Components
Features
Specifications and
Parts List
Glossary

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Summary of Contents for NEC DS1000

  • Page 1 Basics Components Features Specifications and Parts List Glossary Product Description (03.**.**)
  • Page 2 No representation is made that this manual is complete or accurate in all respects and NEC America, Inc. shall not be liable for any errors or omissions. In no event shall NEC America, Inc.

  • Page 3: Table Of Contents

    ........2 DS1000/2000 Feature Overview ........2 Calling a Co-Worker .
  • Page 4 T1 Trunk PCB (P/N 80061) ......13 DS1000 Common Equipment ........13 DS1000 Cabinet (P/N 80200A).
  • Page 5 Terminal Hunting ........61 Table of Contents N iii DS1000/2000 Product Description...
  • Page 6 Off-Hook Signaling ......... . . 81 Off-Hook Signaling for Trunk Calls ......81 iv N Table of Contents DS1000/2000 Product Description...
  • Page 7 DS2000 PC Cards ........102 Table of Contents N v DS1000/2000 Product Description...
  • Page 8 Data Base Compatibility ....... . 102 DS1000 Database Transfer Utility ......102 System Programming Password Protection .
  • Page 9 DS2000 Common Equipment ......132 DS1000 Common Equipment ......133 Miscellaneous and Optional Equipment .
  • Page 10 Table of Contents viii N Table of Contents DS1000/2000 Product Description...

  • Page 11: Section 1: Basics

    This new concept features Digital Signal Processor (DSP) Technology, on-board flash memory, and field software upgradeability. The compact DS1000 starts with 3 lines, 8 stations, and 4 analog ports. It expands to 6 lines, 16 stations and 8 analog ports just by plugging in a single expansion board.

  • Page 12: Integrated Voice Mail Helps Increase Productivity And Savings

    In addition, the 34-button sets are available with an optional 24- or 110-Button Direct Station Selection (DSS) console. DS1000/2000 Feature Overview Calling a Co-Worker Easily get in touch with co-workers over the Intercom. The party you call can have their phone ring, or they can respond without touching the phone using Handsfree Answerback.

  • Page 13: When Your Call Can't Go Through

    The system analog ports also lets you connect to fax machines and modems. The system allows you to connect a music source for Background Music and Music on Hold, and provides an audio output for External Paging. Section 1: Basics N 3 DS1000/2000 Product Description...
  • Page 14 Section 1: Basics 4 N Section 1: Basics DS1000/2000 Product Description...

  • Page 15: Section 2: Components

    Turn to DS2000 System Configuration on page 22 and DS1000 System Configuration on page 24 for more on these requirements. Also, for your convenience there is a complete Parts List on page 131 at the end of this manual.

  • Page 16: 34-Button Display Telephone (P/N 80663)

    Feature Keys ..14 Handsfree ... . Yes DSS/REJ Compatible . . No 6 N Section 2: Components DS1000/2000 Product Description...

  • Page 17: Other Station Equipment

    You can install up to 4 DSS Consoles maximum. Depending on your system configuration, the number of DSS Consoles you can install may also be limited by the System Load Factor. See DS2000 System Configuration on page 22 and DS1000 System Configuration on page 24 for more. 2-OPX Module (P/N 92177A) The 2-OPX Module provides two 2500 type analog circuits for con- necting single line sets, modems and fax machines.

  • Page 18: Analog Door Box (P/N 92245)

    Any extension that receives Analog Door Box alerts can also activate a control relay. If the relay is connected to electric door strike circuits, an extension user can press FLASH or a soft key to remotely lock and unlock the entrance door. There are two relays in DS1000, one for each Analog Door Box.

  • Page 19: Ds2000 Common Equipment

    Trunks (maximum) ....64 Digital Extensions (maximum) ..96 Analog Extensions (maximum) ..56 Section 2: Components N 9 DS1000/2000 Product Description...

  • Page 20: Power Supply (P/Ns 80005B And 80005C)

    Conference circuits, DTMF receivers and DTMF generators External music input External Paging output External relay Real Time Clock Battery for short term (14 day) backup of the customer’s site-specific data Diagnostic and status LEDs 10 N Section 2: Components DS1000/2000 Product Description...

  • Page 21: 16Dstu Digital Station Pcb (P/N 80021A)

    Analog Station Ports ....8 Installs in any universal slot but slot 1. Provides high voltage message waiting. Also provides Caller ID to single line sets. Section 2: Components N 11 DS1000/2000 Product Description...

  • Page 22: 4Astu 4 Port Analog Station Pcb (P/N 80040B)

    DS2000 System Configuration on page 22 for more. Each 4ATRU PCB also provides 2 power failure cut-through circuits. When commercial AC power fails, the PCB automatically cuts through 2 trunk circuits to 2 power failure telephones. 12 N Section 2: Components DS1000/2000 Product Description...

  • Page 23: T1 Trunk Pcb (P/N 80061)

    Installs in any universal slot but slot 1. DS1000 Common Equipment DS1000 Cabinet (P/N 80200A) The compact, wall-mountable DS1000 main equipment cabinet contains all the system’s common control circuitry and provides connection for trunks (outside lines), extensions, Door Boxes and other peripherals. Without the...

  • Page 24: Ds1000 Expansion Board (P/N 80221)

    Section 2: Components DS1000 Expansion Board (P/N 80221) By removing the main equipment cabinet cover and snapping in the Expan- sion Board, the DS1000 can accommodate an additional: 3 trunks 8 digital extensions 4 analog extensions 1 Analog Door Box 1 Analog Door Box Control Relay that can alternately be used for External Paging amplifier control...

  • Page 25: Intramail

    IntraMail Voice Mail with Automated Attendant (P/Ns 80044 and 80088) IntraMail is a plug-in “in-skin” full-featured, DSP-based integrated Voice Mail with Automated Attendant for DS1000 and DS2000. It is available in two models: P/N 80044 with 4 Voice Mail ports, 4 hours of message storage, and up to 160 mailboxes.

  • Page 26: Ultramail

    Programming Interface Serial Port (using cable Serial Port, LAN con- P/N 80893 and adaptor nection, or Modem P/N 85980) Mailbox Remote Programming Access Customer-provided LAN or Modem Mail- modem connected to serial port 16 N Section 2: Components DS1000/2000 Product Description...

  • Page 27: Miscellaneous And Optional Equipment

    System Document CD (P/N 80200DCD**) that is provided with each system. The Update Utility and system software files are also available on the web at http://ws1.necii.com/ds2000 DS1000/2000 PC Program (System Administrator) (P/N 80053) The PC Program is a Windows -based application you can use for programming the telephone system and maintaining site databases, instead of using the conventional telephone programming.

  • Page 28: Ds2000 Adaptor Box (P/N 80890)

    CPU audio and relay connections to Adaptor Box P/N 80890. Each Adaptor Box requires 2 RJ61X 8-Conductor Cables. In DS1000, you can use the RJ61X 8-Conductor Cable to connect: A modem to the system’s RS-232-C serial port. This application also requires DB25 Male to Mod-8 Adaptor P/N 85981.
  • Page 29 Use cable P/N 80893 along with the DB9 Female to Mod-8 Adaptor (P/N 85980) below when connecting to a PC or laptop. Use cable P/N 80893 along with the DB25 Male to Mod-8 Adaptor (P/N 85981) below when connecting to a modem. Section 2: Components N 19 DS1000/2000 Product Description...

  • Page 30: Db9 Female To Mod-8 Adaptor (P/N 85980)

    Pin DIN to Mod-8 Cable P/N 80893 to connect a PC or laptop to the DS2000 RS-232-C serial port. In DS1000, use DB9 Female to Mod-8 Adaptor P/N 85980 along with RJ61X 8-Conductor Cable P/N 80891 (or a standard Mod-8 Patch Cord) to connect a PC or laptop to the DS1000 RS-232-C serial port.

  • Page 31: Db25 Male To Mod-8 Adaptor (P/N 85981)

    Pin DIN to Mod-8 Cable P/N 80893 to connect a modem to the DS2000 CPU RS-232-C serial port. In DS1000, use DB25 Male to Mod-8 Adaptor P/N 85981 along with RJ61X 8-Conductor Cable P/N 80891 (or a standard Mod-8 Patch Cord) to connect a modem to the DS1000 RS-232-C serial port.

  • Page 32: Ds2000 System Configuration

    Compare the capacities in Item 2 to your entries in Item 1 . Item 1 must always be equal to or less than the entry in Item 2 . !! Important !! Do not operate your system if the total for either Load Type exceeds the Power Supply Capacity of your installation. 22 N Section 2: Components DS1000/2000 Product Description...
  • Page 33 In a 4-slot cabinet, the total of all station, trunk, and UltraMail ports cannot exceed 64. • In an 8-slot cabinet, the total of all station, trunk, and UltraMail ports cannot exceed 112. Section 2: Components N 23 DS1000/2000 Product Description...

  • Page 34: Ds1000 System Configuration

    The combination of extensions, 2-OPX Modules, and DSS Consoles you can connect to your sys- tem may be limited by the System Load Factor. Use the DS1000 System Load Factor Calculations chart on the next page to verify your system’s configuration.

  • Page 35: Default Feature Configuration

    Keyset users can place outside calls by pressing a line key and dialing the outside number. In DS1000, all extension users can also place outside calls by dialing 9 plus the outside number. At the attendant’s extension (300), key 11 is the Night Key and the last key on the phone (12 or 24 - depending on telephone model) is the Operator Call Key.
  • Page 36 Section 2: Components 26 N Section 2: Components DS1000/2000 Product Description...

  • Page 37: Section 3: Features

    If the user doesn’t enter the code, the system prevents the call. The system can require Forced Account Codes for all trunk calls, or just for toll calls (as determined by Toll Restriction programming). Note that Forced Account Codes do not pertain to incoming calls. Section 3: Features N 27 DS1000/2000 Product Description...

  • Page 38: Verified Account Codes

    To enter a Forced Account Code: Access line for outside call + Listen for 3 beeps + enter Account Code Press Account Code key, soft key, or dial # (if enabled) + Dial outside number. 28 N Section 3: Features DS1000/2000 Product Description...

  • Page 39: Alphanumeric Display

    The Operator Call Key is a permanent assignment for all extensions assigned as operators. You can- not change this assignment. Attendant Call Queuing is a permanent, non-programmable feature. Feature Quick Steps To answer a call flashing the Operator Call Key: Press the flashing Operator Call Key. Section 3: Features N 29 DS1000/2000 Product Description...

  • Page 40: Attendant Position

    Auto Redial. The keyset user doesn’t have to retry the number, hoping it will go through. 30 N Section 3: Features DS1000/2000 Product Description...

  • Page 41: Automatic Handsfree

    Last Number Redial ( key) Paging keys Park keys Personal Speed Dial bin keys Personal and System Speed Dial keys The system always provides Automatic Handsfree for: Dial Number Preview Directory Dialing Section 3: Features N 31 DS1000/2000 Product Description...

  • Page 42: Automatic Slot Configuration

    CD, Background Music uses this source as well. In DS2000, the external music source connects to the CPU’s 8-pin mod jack. In DS1000, the external music source connects to the AUDIO jack. For more on connecting a customer-provided music source, refer to the system’s Hardware Manual.

  • Page 43: Barge In (Intrusion)

    UPS unit. Consult with the UPS manufacturer for the specifics. When sizing a UPS unit, keep in mind that the DS2000 requires 165 VA per power supply, and the DS1000 requires 66 VA. Refer to the system’s Hardware Manual for additional details. Section 3: Features N 33...

  • Page 44: Call Coverage Keys

    To place a call from an idle Call Coverage Key to the covered extension: Press Call Coverage Key + Speak with co-worker at the covered extension. User Programmable Feature: # R A C Select Call Coverage Key ringing mode. 34 N Section 3: Features DS1000/2000 Product Description...

  • Page 45: Call Forwarding

    The extension is in the Call For- warding programming mode. Wink off Call Forwarding is enabled at the extension An extension’s Call Forwarding is reinstated after a power down or system reset. Section 3: Features N 35 DS1000/2000 Product Description...

  • Page 46: Call Forwarding Off Premise

    Transfer, the initial voice-announce- ment broadcasts at the extension. When the caller hangs up to complete the transfer, the trunk call forwards as programmed. 36 N Section 3: Features DS1000/2000 Product Description...

  • Page 47: Call Timer

    Feature Quick Steps To time your trunk call if you have an Automatic Call Timer key: Place or answer trunk call. The Call Timer starts automatically. Section 3: Features N 37 DS1000/2000 Product Description...

  • Page 48: Call Waiting / Camp-On

    The system processes these Callbacks on a first-in/first-out (FIFO) basis. If an extension user leaves a Callback request and then fails to answer within four rings, the system cancels the Callback. 38 N Section 3: Features DS1000/2000 Product Description...

  • Page 49: Caller Id

    (allocated among all extensions and Logging Groups). DS1000 stores up to 500 records. By default in DS1000, all keyset extensions (300-315) are in Caller ID Logging Group 1. By default in DS2000, extensions 300-315 are set up for personal logging and can log up to 10 calls each. Log- ging is disabled at all other extensions.

  • Page 50: Caller Id Integration With Voice Mail

    Caller ID is available at single line extensions (if enabled in programming). Caller ID is not available at 2-OPX ports. In DS2000, be sure to use ATRU PCBs 80010B or 80011B or higher. 40 N Section 3: Features DS1000/2000 Product Description...

  • Page 51: Central Office Calls, Answering

    Refer to Overflow for Key Ring Calls on page 73 for details on the overflow options. Feature Quick Steps To answer an incoming trunk call: Lift handset. If you have Ringing Line Preference, lifting the handset answers the call. Press flashing line or loop key. Section 3: Features N 41 DS1000/2000 Product Description...

  • Page 52: Central Office Calls, Placing

    To place a call over a trunk group: Lift handset + Press ICM . Dial trunk group code (90-98) + Dial outside number. User Programmable Feature: # R A L Assigns line key ringing mode. 42 N Section 3: Features DS1000/2000 Product Description...

  • Page 53: Check Key

    See Call Forwarding on page 35 for more. Barge In (Intrusion) Use this option to enable or disable an extension’s ability to Barge In on a co-worker. • See Barge In (Intrusion) on page 33 for more. Section 3: Features N 43 DS1000/2000 Product Description...
  • Page 54 See Paging on page 83 for more. Access Page Zone 4 Use this option to enable or disable an extension’s ability to make a Paging announcement into zone 4. • See Paging on page 83 for more. 44 N Section 3: Features DS1000/2000 Product Description...
  • Page 55 Use this option to enable or disable an extension’s ability to show the 2nd Call Caller ID (Extension Level Call Waiting Caller ID). • See Caller ID on page 39 for more. Section 3: Features N 45 DS1000/2000 Product Description...
  • Page 56 See Message Waiting on page 77 for more. SLT FSK Message Use this option to enable or disable FSK Message Waiting for Waiting single line ports. • See Message Waiting on page 77 for more. 46 N Section 3: Features DS1000/2000 Product Description...
  • Page 57 See Direct Inward Dialing on page 50 for more. Caller ID Alert Lamp Use this option to enable or disable the Ring/Message Lamp for Caller ID. • See Caller ID on page 39 for more. Section 3: Features N 47 DS1000/2000 Product Description...

  • Page 58: Conference

    For example, a secretary can have Delayed Ringing for the trunks that ring the boss’s tele- phone. If the boss doesn’t answer after the Delayed Ringing interval, the call will start ringing the secretary’s extension. 48 N Section 3: Features DS1000/2000 Product Description...

  • Page 59: Dial Number Preview

    Detection is disabled, the system waits 500mS after trunk seizure and then outdials the number. If enabled, Dial Tone Detection applies to the following types of trunk calls: Auto Redial (initial trunk seizure) Caller ID (callbacks) Last Number Redial Call Forwarding Off Premise Save Speed Dial Section 3: Features N 49 DS1000/2000 Product Description...

  • Page 60: Direct Inward Dialing

    Without DID Camp-On, the caller to the busy extension just hears busy tone (or follows the intercept programming if enabled). For outgoing calls, DID trunks operate identically to loop start trunks. 50 N Section 3: Features DS1000/2000 Product Description...

  • Page 61: Direct Inward Line

    Feature Quick Steps To answer a call on your Direct Inward Line: Lift handset. To place all your DILs into Night Mode Press This also enables Do Not Disturb at the extension. Section 3: Features N 51 DS1000/2000 Product Description...

  • Page 62: Direct Station Selection (Dss)

    This saves time for users that do a lot of call processing (such as operators or dispatchers). There are two DSS Consoles types: the 24-Button (P/N 80556) and the 110-Button (P/N 80555). 52 N Section 3: Features DS1000/2000 Product Description...
  • Page 63 You can set up the Group Call Pickup key for immediate ring, delayed ring, or no ring. To use your DSS Console Headset key: Press the Headset key to enable or disable the Headset mode. Section 3: Features N 53 DS1000/2000 Product Description...
  • Page 64 You must have Voice Mail installed to use this key. A voice prompt and a periodic beep will remind you that your calls are being recorded. User Programmable Feature: # H L Assigns Hotline partners to DSS Console Hotline keys. 54 N Section 3: Features DS1000/2000 Product Description...

  • Page 65: Direct Trunk Access

    Calls ringing the operator’s Call Queue key Feature Quick Steps To use Directed Call Pickup to intercept a call ringing a co-worker’s extension: Lift handset + Dial Dial number of extension whose call you want to intercept. Section 3: Features N 55 DS1000/2000 Product Description...

  • Page 66: Directory Dialing

    For each ring type, there are a possbile 10 ring tones (or sounds) and 10 ring cadences (or patterns), providing up to 100 possible combinations for each type. Distinctive Ringing provides the following: 56 N Section 3: Features DS1000/2000 Product Description...

  • Page 67: Do Not Disturb

    Feature Quick Steps To set up Distinctive Ringing: Press PROGRAM RING Refer to the DS1000/2000 Multibutton Feature Handbook (P/M 80000MFH**) for details on setting up Distinctive Ringing. Do Not Disturb Availability: All versions. Work by the phone Do Not Disturb (DND) blocks incoming calls, Off-Hook Signal- undisturbed by incoming ing and Paging announcements.

  • Page 68: Do Not Disturb Blf For Hotline And Call Coverage Keys

    DND for all calls (type 3) or DND for trunk calls (type 1). The Transfer will be allowed if the extension has enabled DND for Intercom calls (type 2). 58 N Section 3: Features DS1000/2000 Product Description...

  • Page 69: Do Not Disturb Override

    It is not necessary to have company personnel monitor the delivery entrance; they just answer the Door Box chimes instead. The Analog Door Box is only available in DS1000 (2 maxi- mum). An Analog Door Box plugs into one of the dedicated Door Box ports (DOOR1 or DOOR2).

  • Page 70: Door Box Call Coverage

    Automatic Slot Configuration in DS2000. Simplified installation of Voice Mail, Hunt Groups, and Ring Groups. Support for built-in UltraMail (DS2000 only) and IntraMail Voice Mail Introduction of the DS1000/2000 PC Program. Extended Ringing Availability: All versions. Lets calls ring longer than...

  • Page 71: Extension Hunting

    Hunting, the call will not cycle back to the top of the hunt list. Depending on the hunt type (see below), Terminal Hunting will occur for transferred trunk calls, DILs to a hunt group member, and ringing Intercom calls. Hunting does not occur for Key Ring and Ring Group calls. Section 3: Features N 61 DS1000/2000 Product Description...

  • Page 72: Uniform Call Distribution (Ucd) Hunting

    To temporarily install or remove your extension from your UCD group: Press ICM and dial *5 . Dial 4 to return your extension to your UCD group, or Dial 6 to remove your extension from your UCD group. 62 N Section 3: Features DS1000/2000 Product Description...

  • Page 73: Extension Locking

    Feature Quick Steps Press FLASH (if applicable) Dial the code for the desired CO/PBX feature. At a single line telephone, hookflash and dial #3 to flash a trunk. Section 3: Features N 63 DS1000/2000 Product Description...

  • Page 74: Flexible Numbering Plan

    Forced Trunk Disconnect abruptly terminates the active call on the trunk. Only use this feature in an emergency and when no other trunks are available. Feature Quick Steps Access busy trunk + Dial # to disconnect the line. 64 N Section 3: Features DS1000/2000 Product Description...

  • Page 75: Group Call Pickup

    Feature Quick Steps To initiate Group Listen: Place or answer call using the handset + Press twice (but do not hang up). To talk handsfree after initiating Group Listen: Press twice + Hang up. Section 3: Features N 65 DS1000/2000 Product Description...

  • Page 76: Group Ring

    Lift handset or press flashing line/loop key. To answer a call that is ringing another group (of which you are not a member): Lift handset and press ICM + Dial ** and the Ring Group number (e.g., 350). 66 N Section 3: Features DS1000/2000 Product Description...

  • Page 77: Handsfree And Handsfree Answerback

    To change a Handsfree call into a handset call: Lift handset. Handsfree Answerback Operation is automatic if enabled in system programming. User Programmable Feature: # V A Enables Intercom voice announcements or Forced Intercom Ringing. Section 3: Features N 67 DS1000/2000 Product Description...

  • Page 78: Headset Compatibility

    Handsfree Transfers always connect to the headset extension’s headset, not speakerphone. Volume Control While on a headset call, the extension user can press VOL and VOL to adjust the receive volume in the headset. 68 N Section 3: Features DS1000/2000 Product Description...

  • Page 79: Headset Key

    Calls left on Hold too long recall the extension that placed them on Hold. If the recall is unan- swered, the call diverts to Key Ring. There are four types of Hold: Section 3: Features N 69 DS1000/2000 Product Description...

  • Page 80: System (Regular) Hold

    Press ICM + Dial *4 followed by the trunk number (e.g., 01 for trunk 1). To place an Intercom call on Hold: Press HOLD + Hang up. To pick up a call on Intercom Hold: Lift handset + Press HOLD . 70 N Section 3: Features DS1000/2000 Product Description...

  • Page 81: Hotline

    For example, while on a trunk call a display keyset user can press the PARK soft key to Park their call in orbit. For additional information on Interactive Soft Key operation, refer to the DS1000/2000 Soft Key Glossary (P/N 80000GLO**).

  • Page 82: Intercom

    In addition, under certain conditions other types of trunk calls divert to Key Ring if unanswered. The following conditions also initiate Key Ring: 72 N Section 3: Features DS1000/2000 Product Description...

  • Page 83: Overflow For Key Ring Calls

    The numbers stored in the Enhanced Last Number Redial buffer are retained if the system resets or is powered down. Enhanced Last Number Redial is only available at display telephones. Section 3: Features N 73 DS1000/2000 Product Description...

  • Page 84: Line Keys

    In use at your extension Winking on (red) On System Hold at a co-worker’s extension Winking on (green) On System Hold or Exclusive Hold at your extension Flashing slowly (red) Ringing into the system 74 N Section 3: Features DS1000/2000 Product Description...

  • Page 85: Answering Priority

    For outgoing calls, a Fixed Loop key is a loop key assigned to a specific trunk group. When the extension user presses the Fixed Loop key for an outgoing call, they get the first trunk in the group assigned to the key. Section 3: Features N 75 DS1000/2000 Product Description...

  • Page 86: Answering Priority

    Maximum simultaneous users in Conference (total of all Conferences system-wide) Maximum simultaneous conferences Maximum parties in any one Conference (trunks and/or extensions) The system’s 32 Conference circuits are dynamically allocated as users request them. 76 N Section 3: Features DS1000/2000 Product Description...

  • Page 87: Message Waiting

    Do not lift the handset + Press The first extension that left a message displays. Press repeatedly to display addi- tional Messages Waiting, if any. When the extension you want to call displays, lift the handset + Press Section 3: Features N 77 DS1000/2000 Product Description...

  • Page 88: Microphone Mute

    Modem Cut-Through Availability: DS1000 only. Maximize modem throughput speeds and The unique DS1000 Modem Cut-Through feature allows a obtain power failure modem connected to the system's analog modem port to achieve cut-through on the same maximum throughput speeds on outside calls. In addition, a sin- port.

  • Page 89: Monitor / Silent Monitor

    CD, Background Music uses this source as well. In DS2000, the external music source connects to the CPU’s 8-pin mod jack. In DS1000, the external music source connects to the AUDIO jack. For more on connecting a customer-provided music source, refer to the system’s Hardware Manual.

  • Page 90: Names For Extensions And Trunks

    Composers, Authors and Publishers (ASCAP) or other similar organizations, if radio, television broadcasts or music other than material not in the public domain are transmitted through the Music on Hold feature of telecommunications systems. NEC America, Inc., hereby disclaims any liability arising out of the failure to obtain such a license.

  • Page 91: Off-Hook Signaling

    (such as Hold or Park) to process their active call and then answer the waiting call. Off-Hook Signaling for Trunk Calls While a keyset user is on a call, Off-Hook Signaling for trunk calls can be: Section 3: Features N 81 DS1000/2000 Product Description...

  • Page 92: Off-Hook Signaling For Intercom Calls

    In DS2000, off-premise SLTs can connect to 2-OPX Modules. On-premise SLTs can connect to 2-OPX Modules or ASTU PCBs. In DS1000, off-premise SLTs can connect to 2-OPX Modules. On-premise SLTs connect to dedicated analog ports in the main equipment cabinet.

  • Page 93: One-Touch Keys

    External Paging Zone. In DS2000, access to the external zone is via pins on the CPU’s 8-pin mod jack. In DS1000, access to the external zone is via the AUDIO jack in the main equipment cabinet. Refer to the system Hardware Manual for additional installation details.

  • Page 94: Page Relay Support

    Section 3: Features Page Relay Support Paging can activate system relays. In DS1000, Paging can activate the relay contacts in the DOOR1 and DOOR2 jacks. In DS2000, Paging can activate a single relay located on the CPRU. Trunk Ringing Over External Page Trunk ringing can optionally broadcast over External Paging speakers.

  • Page 95: Park

    On the extension at which the call is parked (while it is ringing): - The extension which initially parked the call. On all other extensions as they are ringing with the recall: - The extension at which the call was initially parked. Section 3: Features N 85 DS1000/2000 Product Description...

  • Page 96: Enhanced System Park Orbit Recall Display

    DS1000/2000 is installed behind a PBX, DS1000/2000 users must dial these codes before the digits for their outside call. For example, if the PBX access code is 98, and the DS1000/2000 user wants to reach 203-926-5400, they must dial 98-1-203-926-5400. Normally, DS1000/2000 Toll Restric- tion and Forced Account Codes are applied to the digits dialed after the PBX Access Code.

  • Page 97: Prime Line Preference

    To bypass your Prime Line, press another key (e.g., a line or loop key) before lifting the handset. Lift the handset. User Programmable Feature: # P L A Assigns a line, loop, or ICM key as the Prime Line key. Section 3: Features N 87 DS1000/2000 Product Description...

  • Page 98: Privacy

    (trunks and/or extensions) The system’s 32 Conference circuits are dynamically allocated as users request them. Feature Operation To join a trunk call with a member of your Privacy Release Group: Press line key. 88 N Section 3: Features DS1000/2000 Product Description...

  • Page 99: Private Line

    Each keyset has Programmable Function Keys. These Program- operation. mable Function Keys simplify placing calls, answering calls and using certain features. You can customize the function of any key- set’s Programmable Function Keys from the User Programmable Features. Section 3: Features N 89 DS1000/2000 Product Description...
  • Page 100 Speed Dial, Personal • Group Pickup • Message Center • Speed Dial, System • Headset key • Night Key • Split Key • Hotline • Page Zones • Voice Mail Record Key 90 N Section 3: Features DS1000/2000 Product Description...
  • Page 101 To use your Save key: While on a call, press key to Save the number you just dialed. While idle, press key to redial a previously saved number. Save keys provide no BLF. Section 3: Features N 91 DS1000/2000 Product Description...

  • Page 102: Pulse To Tone Conversion

    Feature Quick Steps To convert your phone’s dialing to DTMF after placing your call on a DP trunk: Dial initial digits for call + Wait 6 seconds + Dial additional digits. 92 N Section 3: Features DS1000/2000 Product Description...

  • Page 103: Removing Trunks And Extensions From Service

    Transfer calls.) The key also shows at a glance the status of the associated extension: Reverse Voice Over Busy Lamp Indications When the key is: The covered extension is: Idle or not installed Busy or ringing Flashing fast In Do Not Disturb Section 3: Features N 93 DS1000/2000 Product Description...

  • Page 104: Ring Groups

    To bypass Ringdown (if your keyset is set up as a Ringdown Extension): Before lifting the handset or pressing SPK , press ICM , a Line key or a Programmable Func- tion Key 94 N Section 3: Features DS1000/2000 Product Description...

  • Page 105: Ringing Line Preference

    Feature Does pressing while in the Headset mode answer the ringing call? Intercom (page 72) Ringing Intercom calls Key Ring (page 72) (Line/Loop Keys) Transfer (page 114) Direct Inward Line (page 51) Section 3: Features N 95 DS1000/2000 Product Description...

  • Page 106: Prime Line Vs. Ringing Line Preference

    For example, an extension user can recall a busy or unanswered number without manually dialing the digits. The system retains the saved number until the user stores a new one in its place. 96 N Section 3: Features DS1000/2000 Product Description...

  • Page 107: Selectable Display Messaging

    MEETING IN ROOM (plus 4 user entries) Message 04 OUT TO LUNCH (plus 7 user entries) Message 05 GONE FOR THE DAY (plus 3 user entries) Message 06 ON VACATION (plus 8 user entries) Section 3: Features N 97 DS1000/2000 Product Description...

  • Page 108: Silent Monitor

    See Monitor / Silent Monitor on page 79. Single Line Telephones Refer to Off-Premise Extensions / On-Premise SLT Extensions on page 82 for more. Soft Keys See Interactive Soft Keys on page 71. 98 N Section 3: Features DS1000/2000 Product Description...

  • Page 109: Speed Dial

    Press Personal Speed Dial Key (for bins 1-10), or Press DIAL and the Personal Speed Dial Key for bins 11-20. Press HOLD Enter the trunk number you want the system to use when dialing your stored number, Section 3: Features N 99 DS1000/2000 Product Description...
  • Page 110 Dial the System Speed Dial bin number (normally 200-299), or Press Programmable Function Key for System Speed Dial bin. User Programmable Feature: # S P Allows user to program Personal and System Speed Dial numbers. 100 N Section 3: Features DS1000/2000 Product Description...

  • Page 111: Split (Alternate)

    Transfers the call to extension 302, extension 302 “owns” the entire call record as soon as they hang up. The system buffers 50 SMDR call records. When the SMDR buffer fills, new call records will over- write previously buffered call records. Section 3: Features N 101 DS1000/2000 Product Description...

  • Page 112: System Programming Backup And Restore

    You cannot restore a version 02.**.** database into an 03.**.** system. DS1000 Database Transfer Utility Use 9988 - DS1000 Database Transfer Utility to transfer the contents of one DS1000 system (called the source) to another DS1000 system (called the destination). All programming is trans- ferred, including user-set options such as Personal Speed Dial, Distinctive Ringing and custom Vol- ume/Contrast Control settings.

  • Page 113: System Programming Password Protection

    60-67 only. The recall for orbits 68 and 69 is fixed at 5 minutes. Modem Reserve Use this timer to set how long the system reserves a modem, once requested by an extension user, from the modem pool before returning in to the pool. Section 3: Features N 103 DS1000/2000 Product Description...
  • Page 114 Use this timer to set the maximum length of Page announcements. Door Unlock (DS1000 only) When a single line (2500 type) user hookflashes while talking to a visitor at a Door Box, the Door Box strike opens for this interval.

  • Page 115: System Timers, Stations

    Hook Flash Transfer Not used. Hook Flash Disconnect Not used. Number of Extended If an extension’s Class of Service enables Extended Ringing, use Rings the timer to set the duration of the Extended Ringing. Section 3: Features N 105 DS1000/2000 Product Description...
  • Page 116 ASTU PCBs. Change this value only if the connected analog devices are set to dial at a rate other than 10 PPS. 106 N Section 3: Features DS1000/2000 Product Description...
  • Page 117 ASTU simultaneously. Instead, the card is divided into 4 groups with two ports in each group. Ringing cycles between the 4 groups, ringing each group for this interval. Section 3: Features N 107 DS1000/2000 Product Description...

  • Page 118: System Timers, Trunks

    If you set this interval too short, call collisions may occur. If too long, there will be unnecessary delays before you can use the trunk for a new call. PBX Pause Not used. 108 N Section 3: Features DS1000/2000 Product Description...
  • Page 119 Centrex. If you set this interval too short, the telco or PBX/Cen- trex may not be able to set up to receive the next DTMF digit. If too long, outbound dialing is unnecessarily slowed down. Section 3: Features N 109 DS1000/2000 Product Description...
  • Page 120 Centrex. If this interval is set to short, valid ringing will be inad- vertently cut off. If too long, the system will leave the call set up even after ringing has stopped. 110 N Section 3: Features DS1000/2000 Product Description...

  • Page 121: T1 Trunking

    The system is compatible with telco's T1 Automatic Number Identification (ANI) and Dialed Num- ber Information Service (DNIS) services. ANI/DNIS services can be provided on T1 loop start and DID trunks. ANI/DNIS Compatibility provides: Section 3: Features N 111 DS1000/2000 Product Description...

  • Page 122: Tandem Trunking / Unsupervised Conference

    To Barge In on a tandem call: Press line key for busy trunk, or press ICM and dial the trunk’s Direct Trunk Access code (e.g., 101 for trunk 1) + Dial 4 . 112 N Section 3: Features DS1000/2000 Product Description...

  • Page 123: Tie Lines

    System Administrator can control long distance costs. The system applies Toll Restriction according to an extension’s Toll Restric- tion Level. For each of the 7 Toll Restriction Levels, the System Administrator can enable or dis- able the following options. Section 3: Features N 113 DS1000/2000 Product Description...

  • Page 124: Transfer

    If still unanswered, the call diverts to Key Ring. This assures that users do not lose or inadvertently abandon their transfers. 114 N Section 3: Features DS1000/2000 Product Description...

  • Page 125: Distinctive Flash Rate On Transfer Recall

    “dial 9” trunk group. This simplifies placing calls in systems that have a lot of trunks for outgoing calls. Rather than press one of many line keys, the user just dials 9 instead. Section 3: Features N 115 DS1000/2000 Product Description...

  • Page 126: Trunk (Line) Queuing / Trunk Callback

    When the trunk becomes free, you are automatically connected + Place your outside call. Trunk Callback Access busy trunk + Dial 2 + Hang up. When the trunk becomes free, the system recalls you. Answer recall + Place your outside call. 116 N Section 3: Features DS1000/2000 Product Description...

  • Page 127: Trunk Groups

    # B L F See Direct Station Selection (DSS) on page 52 for more. Headset Mode: # H S See Headset Compatibility on page 68 for more. Hotline Key Assignment: # H L Section 3: Features N 117 DS1000/2000 Product Description...

  • Page 128: Voice Mail

    Voice Mail lets a keyset extension user easily leave a message at an extension that is unanswered, busy, or in Do Not Disturb. The caller just presses MW to leave a message in the called extension’s mailbox. There is no need to call back later. 118 N Section 3: Features DS1000/2000 Product Description...

  • Page 129: Transferring To Voice Mail

    Pickup Group. For example, the group supervisor can send important messages to the shared Message Center Mailbox, to which any group member can respond when time allows. Each group member’s Message Center Key flashes when messages are waiting. Section 3: Features N 119 DS1000/2000 Product Description...

  • Page 130: Interactive Soft Key Shows New Messages

    Press MW . To use the Message Center Press SPK or lift handset + Press the Message Center key. If requested by Voice Mail, enter the security code for the Message Center mailbox. 120 N Section 3: Features DS1000/2000 Product Description...

  • Page 131: Voice Over

    To initiate a Voice Over to a busy extension: Dial To respond to a Voice Over alert tone to your extension: Press and hold Release MIC to talk to your initial caller. Section 3: Features N 121 DS1000/2000 Product Description...

  • Page 132: Volume Controls

    There are seven user-selectable contrast control values. The value a user sets is “remembered” by the system and automatically restored in the event of a power down or system reset. Contrast Control is not available in Super Display Telephones. 122 N Section 3: Features DS1000/2000 Product Description...

  • Page 133: Walking Class Of Service

    The day following 12/31/99 will be 01/01/00. The system will process the leap year correctly and will not require an upgrade or reprogramming. In addition, the SMDR report will properly show the years in the 21st century. Section 3: Features N 123 DS1000/2000 Product Description...
  • Page 134 Section 3: Features 124 N Section 3: Features DS1000/2000 Product Description...

  • Page 135: Section 4: Specifications And Parts List

    Analog Telephones: 4 Slot: Base: 8 Slot: Expansion: Total: 1 max. per keyset, 4 max per system • DSS Consoles: • Power Failure Telephones: DS2000 DS1000 2 per ATRU PCB Section 4: Specifications and Parts List N 125 DS1000/2000 Product Description...

  • Page 136: Environmental Requirements

    A dedicated 110 VAC 60 Hz circuit located within 4 1/2 feet of the cabinet is required. Environmental Specifications Cabinets and Key Telephones • Temperature: 0-45 C (32-113F) • Humidity: 10-95% (non-condensing) Analog Door Box (DS1000 only) • Temperature: -20-60C (4-140F) • Humidity: 10-95% (non-condensing) 126 N Section 4: Specifications and Parts List DS1000/2000 Product Description...

  • Page 137: Electrical Specifications

    • Power Supply: 120 VAC+ -10% @ 50-60 Hz • Output Power: DS2000: 91 Watts @ 100% full load DS1000: 35 Watts @ 100% full load • Input Current: DS2000: 1.50A @ 110 V DS1000: 550mA @ 110 V •...

  • Page 138: Relay Contacts

    2 3/4” 9 oz. • 110-Button DSS Console: 7 7/8” 8 3/4” 2 3/4” 1 lb. 6 oz. • Analog Door Box (DS1000 Only): 3 3/4” 1” 5” 6 oz. • 2-OPX Module: 9 3/8” 7 3/8” 1 1/4” 3 lbs.

  • Page 139: Ds1000 Fcc Registration Information

    Registered OL13A 2OPX-A SOC 9.0F RJ21X OL13B 2OPX-A SOC 9.0F RJ21X OL13C 2OPX-A SOC 9.0F RJ21X DS1000 FCC Registration Information • Model: DX7NA-624M (DS1000) • Manufacturer: NEC Infrontia • FCC Part 15 Registration: Class A • FCC Registration Number: NIFMUL-43095-KF-E NIFMUL-43096-MF-E •...

  • Page 140: Cabling Requirements

    2-wire 22 AWG 29,000 at constant 20 mA 8000 at constant 35 mA 2-OPX Module 2-wire 24 AWG 1000 DS1000 Cabling Requirements Key Telephone 2-wire 26 AWG 2-wire 24 AWG 1000 Single Line 2-wire 26 AWG 8000 at constant 20 mA...

  • Page 141: Parts List

    110-Button DSS Console 80555 _____ • 24-Button DSS Console 80556 _____ • 2-OPX Module 92177A _____ • Analog Door Box (DS1000 Only) 92245 _____ • Wall Mount Kit 80579 _____ • REJ Recording Jack Module 80175 _____ • 34-Button Super Display Laser Labels...

  • Page 142: Ds2000 Pcbs

    Quantity • IntraMail 4 Port, 4 Hour Voice Mail with Auto- 80044 _____ mated Attendant • IntraMail 8 Port, 8 Hour Voice Mail with Auto- 80088 _____ mated Attendant 132 N Section 4: Specifications and Parts List DS1000/2000 Product Description...

  • Page 143: Ds1000 Common Equipment

    DS1000 Common Equipment Description: Part Number Quantity • DS1000 Cabinet (3 x 8 x 4) 80200A _____ • DS1000 Expansion Board (3 x 8 x 4) 80221 _____ Miscellaneous and Optional Equipment Description: Part Number Quantity • DS1000/2000 Update Utility 80250A-V**.**.**...

  • Page 144: Replacement Parts

    110-Button DSS Console Clear Plastic 80600-DSS _____ Cover • 24-Button DSS Console Clear Plastic Cover 80600-24DSS _____ • Directory Tray 92602 _____ • Wall Mount Handset Clip Holder 80578 _____ 134 N Section 4: Specifications and Parts List DS1000/2000 Product Description...

  • Page 145: Glossary

    The system is compatible with telco’s T1 Automatic Number Identifica- tion (ANI) and Dialed Number Information Service (DNIS) services. Reference: T1 Trunking on page 111. See Night Service / Night Ring on page 147 in this glossary. Assigned Night Answer Section 5: Glossary N 135 DS1000/2000 Product Description...
  • Page 146 ATRU Analog trunk port. 8ATRU 8 Port Analog Trunk PCB (P/N 80011B) on page 12 Reference: and DS1000 Cabinet (P/N 80200A) on page 13. Analog station port. ASTU 8ASTU 8 Port Analog Station PCB (P/N 80041B) on page 11 Reference: and DS1000 Cabinet (P/N 80200A) on page 13.
  • Page 147 Call Forwarding Off Premise Call Forwarding Off Premise on page 36. Reference: Call Timer A telephone display application that allows the keyset user to time their trunk calls. Call Timer on page 37. Reference: Section 5: Glossary N 137 DS1000/2000 Product Description...
  • Page 148 Central Office Calls Call placed or answered on trunks provided by the connected telephone company (telco). Reference: Central Office Calls, Answering on page 41 and Central Office Calls, Placing on page 42. 138 N Section 5: Glossary DS1000/2000 Product Description...
  • Page 149 The system can automatically detect outside line dial tone, and route to Dial Tone Detection another trunk (or play busy) if it is not available. Reference: Dial Tone Detection on page 49. Section 5: Glossary N 139 DS1000/2000 Product Description...
  • Page 150 Directory Dialing can show a list of System Speed Dial names, Personal Speed Dial names, or Intercom names. Directory Dialing on page 56. Reference: Display Messaging See Selectable Display Messaging on page 150 in this glossary. 140 N Section 5: Glossary DS1000/2000 Product Description...
  • Page 151 Expansion Board Expands the capabilities of the DS1000 system. Reference: DS1000 Expansion Board (P/N 80221) on page 14. Allows calls to ring specific extensions (such as warehouse telephones) Extended Ringing for an extended number of rings before the calls follow the system’s nor- mal rerouting procedures.
  • Page 152 (trunks). Reference: Flexible Numbering Plan on page 64. Forced Account Codes An extension user must enter an Account Code each time they place a trunk call. Reference: Account Codes on page 27. 142 N Section 5: Glossary DS1000/2000 Product Description...
  • Page 153 72. Handsfree, Automatic The ability of a keyset user to place or answer a call by pressing a key, without first lifting the handset or pressing Automatic Handsfree on page 31. Reference: Section 5: Glossary N 143 DS1000/2000 Product Description...
  • Page 154 Hold on page 142, and System Hold on page 151 in this glossary. Reference: Hold on page 69. See Prime Line Preference on page 148 in this glossary. Intercom Prime Line 144 N Section 5: Glossary DS1000/2000 Product Description...
  • Page 155 A representation of the system’s power supply capacity that may limit Load Factor the number of components that can be connected to the system. DS2000 Load Factor Calculations on page 22 and DS1000 Reference: Load Factor Calculations on page 24.
  • Page 156 Microphone Mute on page 78. Reference: Modem Cut-Through A unique DS1000 only feature that allows a modem connected to the system’s analog modem port to achieve maximum throughput speeds on outside (trunk) calls. Reference: Modem Cut-Through on page 78.
  • Page 157 Optional Account Codes A keyset user can optionally enter an Account Code while placing a call or while on a call. Also called Unforced Account Codes. Account Codes on page 27. Reference: Section 5: Glossary N 147 DS1000/2000 Product Description...
  • Page 158 The number of group members that can join the call is limited only by the system’s Conference capacity. Privacy Release Groups on page 88. Reference: 148 N Section 5: Glossary DS1000/2000 Product Description...
  • Page 159 When the phone is idle, the Reverse Voice Over key functions the same as a Hotline key. Reverse Voice Over on page 93. Reference: Ring Groups See Group Ring on page 143 in this glossary. Section 5: Glossary N 149 DS1000/2000 Product Description...
  • Page 160 Dial. Personal Speed Dial provides 20 numbers for each extension. Sys- tem Speed Dial provides up to 1000 numbers that everyone in the system can use. Reference: Speed Dial on page 99. 150 N Section 5: Glossary DS1000/2000 Product Description...
  • Page 161 Hold. See also Automatic Hold on page 136, Exclu- sive Hold on page 142, and Intercom Hold on page 144 in this glossary. Reference: Hold on page 69. System Speed Dial See Speed Dial on page 150 in this glossary. Section 5: Glossary N 151 DS1000/2000 Product Description...
  • Page 162 See System Timers on page 151 in this glossary. Toll Restriction Limits the outside numbers an extension user can dial, thereby control- ling the cost of long distance calls. Reference: Toll Restriction on page 113. 152 N Section 5: Glossary DS1000/2000 Product Description...
  • Page 163 Unforced Account Codes A keyset user can optionally enter an Account Code while placing a call or while on a call. Also called Optional Account Codes. Account Codes on page 27. Reference: Section 5: Glossary N 153 DS1000/2000 Product Description...
  • Page 164 The capability of a keyset user to press VOL and VOL to adjust the volume of the active feature, such as ringing, Paging, the Handsfree speaker, and Background Music. Volume Controls on page 122. Reference: 154 N Section 5: Glossary DS1000/2000 Product Description...
  • Page 165 Glossary Walking Class of Service An extension user can temporarily use their Toll Restriction and Class of Service options at a co-worker’s phone. Walking Class of Service on page 123. Reference: Section 5: Glossary N 155 DS1000/2000 Product Description...
  • Page 166 Glossary 156 N Section 5: Glossary DS1000/2000 Product Description...
  • Page 167 Check Key ..Automatic Handsfree Answerback Circular Hunting ..Automatic Hold Class of Service . . . – Common Equipment . . . DS1000 Index N 1 DS1000/2000 Product Description...
  • Page 168 . . . Group Listen . . . DS1000 Default Hardware Configuration . . . Group Ring . . . DS1000 Expansion Board (P/N 80221) . . . Overflow . . . DS1000/2000 System Administrator (P/N 80053) . . . Groups, Trunk .
  • Page 169 . . . PC Program . . . Loop Keys . . . PCBs . . . DS2000 . . . Personal Answering Machine Emulation . . . Mechanical Specifications Personal Answering Machine Emulation with Voice Index N 3 DS1000/2000 Product Description...
  • Page 170 Enhanced Recall Display . . . Ringdown Extension . . . Handfree Transfer Ringing . . . Transfer Utility, DS1000 . . . Intercom . . . Transferring to Voice Mail . . . Ringing Line Preference . . .
  • Page 171 . . . Voice Mail Overflow . . . Voice Over . . . Voice Over, Reverse . . . Volume Controls . . . Wall Mount Kit (P/N 80579) . . . Year 2000 Compliance Index N 5 DS1000/2000 Product Description...
  • Page 172 Index 6 N Index DS1000/2000 Product Description...
  • Page 173 NEC America, Inc., Corporate Networks Group 4 Forest Parkway, Shelton, CT 06484 Tel: 800-365-1928 Fax: 203-926-5458 cng.nec.com Other Important Telephone Numbers Sales: ........203-926-5450 Customer Service: .
  • Page 174 NEC America, Inc., Corporate Networks Group 4 Forest Parkway, Shelton, CT 06484 *80000PDG04* TEL: 203-926-5400 FAX: 203-929-0535 August 12, 2003 cng.nec.com Printed in U.S.A. 80000PDG04...

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