Page 1 NEC Express5800 Series N8800-096F, EXP320B NEC Express5800/320Fb-L N8800-097F, EXP320A NEC Express5800/320Fb-LR N8800-098F, EXP320D NEC Express5800/320Fb-M N8800-099F, EXP320C NEC Express5800/320Fb-MR User's Guide (Setup)
Page 2 N8800-096F, EXP320B NEC Express5800/320Fb-L N8800-097F, EXP320A NEC Express5800/320Fb-LR N8800-098F, EXP320D NEC Express5800/320Fb-M N8800-099F, EXP320C NEC Express5800/320Fb-MR User's Guide (Setup) 1st Edition 12-2006 856-124126-411-00...
Page 3 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Page 4 Keep this User's Guide handy for quick reference when necessary. To use NEC Express5800 series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers caused by failing to follow the instructions, and actions taken to prevent them;...
Page 5 Symbols and its descriptions used in this User’s Guide and warning labels are as follows: Attention Indicates a risk of an electric shock. Indicates a risk of a personal injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke.
Page 6 Mandatory actions Unplug the server. There is a risk of an electric shock or fire. Indicates a general action to take that is not defined herein. Make sure to follow the instructions. For detailed notes to set up the machine safely, refer to “NOTES FOR SAFE HANDLING” on page 1-2.
Page 7 NEC Express5800 WARNING CAUTION CAUTION...
Page 9 CLASS 1 LASER PRODUCT –...
Page 10 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 11 Trademarks and Patents NEC EXPRESSBUILDER and NEC ESMPRO are trademarks of NEC Corporation. Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation in the United States and other countries. Intel and Pentium are registered trademarks of Intel Corporation.
Page 12 (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damage arising from the use of this manual regardless of (4) above.
Page 13: Preface
“high performance,” “scalability,” and “general versatility” provided by NEC Express5800 series. In the event of trouble, its dual configuration will allow the system to instantaneously isolate the failed parts to assure non-stop running; operation will be moved smoothly from one module to the other, minimizing damage to it.
Page 14: About This User's Guide
About This User’s Guide This User's Guide helps a user to properly setup and use the product. Consult this guide when you set up the product. Keep this manual and the separate volume of User’s Guide handy. This User's Guide is intended for users who have a good knowledge on the basic use of Windows operating systems and general I/O devices such as a keyboard and mouse.
Page 15: Additional Symbols
CHECK: TIPS: About our Web Service Information on NEC Express5800/ft series including modification modules is also available on our web site, NEC Express5800 Web Site Asia Pacific, at http://www.nec.co.jp/express/index.html Important points or instructions to keep in mind when using the...
Page 16: Table Of Contents
Contents Preface...iii About This User’s Guide ...iv How to Use This User's Guide...iv Additional symbols ... v About our Web Service... v CHAPTER 1 BEFORE USING ... 1-1 NOTES FOR SAFE HANDLING...1-2 Warning Labels...1-2 CPU/IO Modules ...1-4 PRECAUTIONS FOR SAFETY...1-6 General...1-6 Use of Power Supply and Power Cord...1-7 Installation, Relocation, Storage and Connection ...1-8...
Page 17 Step 7: Update Software ...4-32 Step 8: Connect and Configure Options ...4-32 Step 9: Create Volume...4-33 Step 10: Set Network for NEC ESMPRO Agent ...4-33 Step 11: Enable Boot Monitoring Function ...4-35 Step 12: Make Settings for Failure Management...4-36 Set Memory Dump (Debug Information) ...4-36 Set Dr.
Page 18 Updating the System ...6-8 Installing GeminiEngine Control Software...6-13 TROUBLESHOOTING...6-14 Problems with NEC EXPRESSBUILDER ...6-14 Problems with Windows Setup ...6-15 About the Express Setup ...6-17 Problems with NEC ESMPRO Setup ...6-21 Problems with System Repair ...6-22 APPENDIX A ABOUT SERVICES ...A-1...
Page 19: Chapter 1 Before Using
Chapter 1 Before Using This chapter includes information necessary for proper and safe operation of the server, the main unit and its accessories. Go through this chapter before you start setup of the product.
Page 20: Notes For Safe Handling
1-2 Before Using NOTES FOR SAFE HANDLING The following section describes necessary information to use the product properly and safely. Warning Labels Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do not remove or damage these labels).
Page 21 Before Using 1-3 Rack Model Front Rear...
Page 22: Cpu/Io Modules
1-4 Before Using CPU/IO Modules The following shows the place on CPU/IO modules where the label is attached. Standard Model...
Page 23 Before Using 1-5 Water-Cooling kit...
Page 24: Precautions For Safety
This equipment is not intended for use in controlling or use with facilities or systems where human lives are involved or high reliability is required, including medical devices or nuclear, aerospace, transportation, and traffic control facilities. NEC assumes no liability for any accidents or damage to physical assets resulting from the use of this equipment in such systems or facilities.
Page 25: Use Of Power Supply And Power Cord
Use of Power Supply and Power Cord Do not handle power plugs with a wet hand. Do not plug/unplug power cords with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe.
Page 26: Installation, Relocation, Storage And Connection
: sulfur dioxide, hydrogen sulfide, nitrogen dioxide, chlorine, ammonia and/or ozone. Avoid installing NEC Express5800/ft series in a dusty environment or one that may be exposed to corrosive materials such as sodium chloride and/or sulfur.
Page 27: Cleaning And Handling Of Internal Devices
Cleaning and Handling of Internal Devices Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the server. There is a risk of an electric shock or fire as well as malfunction. Do not look into the CD-ROM drive.
Page 28: During Operation
1-10 Before Using Protect the unused connectors with the protective cap. The unused power cord connectors are covered with the protective cap to prevent short circuits and electrical hazards. When removing the power cord connector from the internal devices, attach the protective cap to the connector. Failure to follow this warning may cause a fire or an electric shock.
Page 29: Rack-Mount Model (Model 320Fb-Mr)
Rack-mount Model (Model 320Fb-MR) Do not install the server on a nonconforming rack. Install the server on a 19-inch rack conforming to the EIA standard. Do not use the server without a rack or install it on a nonconforming rack. The server may not function properly, and there is a risk of damage to physical assets or injuries.
Page 30 1-12 Before Using CAUTION Do not install excessive wiring. To prevent burns, fires, and damage to the server, make sure that the rated load of the power branch circuit is not exceeded. For more information on installation and wiring of power-related facilities, contact your electrician or local power company. Do not pull out a device during operation.
Page 31 Before Using 1-13 SAFETY INDICATIONS WARNING CAUTION...
Page 32 1-14 Before Using WARNING CAUTION...
Page 33 Before Using 1-15 CAUTION...
Page 34 1-16 Before Using WARNING CAUTION...
Page 35 Before Using 1-17 CAUTION CAUTION...
Page 36 1-18 Before Using WARNING CAUTION...
Page 37 Before Using 1-19 CAUTION...
Page 38: Unpackaging
Keep the accessories in a safe place. You will need them when you perform setup, addition of options, or replacement of failed components. To check NEC EXPRESSBUILDER components, see the attached list. Be sure to fill out and mail the software registration card that is shipped with the operating system.
Page 39: Chapter 2 About Operating System
Chapter 2 About Operating System This chapter gives essential information on the Windows system supported by the server and how to install it.
Page 40: Installing Windows Server 2003
The NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to install it. The Express Setup program is exclusively used for the NEC Express5800/ft series. To execute the setup program, simply select the item [Express Setup] from the menu displayed when starting the system through the provided CD-ROM "NEC EXPRESSBUILDER.”...
Page 41: About Windows Server
Complete all the setups such as the memory expansion and the BIOS setting before installing Windows Server 2003. NEC software package, which is to be purchased separately, is also provided with the documentation for installation. However, see this User's Guide for installation into this server.
Page 42 2-4 About Operating System (This page is intentionally left blank.)
Page 43: Chapter 3 Installing Server
Chapter 3 Installing Server This chapter describes requirements for using the product properly and safely, the setup procedures to make NEC Express5800/ft series ready for use, and how to connect peripherals.
Page 44: Installation
Uninterruptible Power Supply (UPS) to prevent momentary voltage drop due to power failure or lightning * * Optional. UPS is recommended for best use of features of NEC Express5800/ft series. * It is recommendable to use the server in a room where temperature can be kept between 15 and 25ºC.
Page 45 Do not install NEC Express5800/ft series in such places as listed below. Otherwise, the server may malfunction. Place where temperatures change widely (near a heater, air conditioner, or refrigerator). Place that is subject to intense vibration. Place where corrosive gas (sodium chloride, sulfur dioxide, hydrogen sulfide, nitrogen dioxide, or ozone) is generated, or a place that is close to chemicals or exposed to chemicals.
Page 46: Rack-Mount Model
3-4 Installing Server Rack-mount Model You can mount NEC Express5800/ft series on a rack that conforms to the EIA standards. IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to install it. To install a rack, contact your sales agent or maintenance personnel.
Page 47 Do not leave more than one device pulled out from the rack. Do not install excessive wiring. Do not install NEC Express5800/ft series in such places as listed below. If you locate racks or install the server in such places, the server may malfunction.
Page 48 When the operating temperatures of NEC Express5800/ft series (10 to 35°C) are exceeded, there is a risk of malfunction. You must take adequate precautions and measures for airflow inside the rack as well...
Page 49: Connection
To connect a third-party peripheral device or interface cable to the server, check with your sales agent to see if they are compatible with NEC Express5800/ft series. Some third-party devices may not be used with the server.
Page 50 3-8 Installing Server Keyboard (via keyboard hub to mouse) IMPORTANT: Connection of optional devices In the case of standard configuration, you need to complete setup of the operating system before mounting optional PCI cards or hard disks that you purchased separately.
Page 51 Insert the power cords to the AC inlets of the power unit. Then, secure the power cords using the locking springs on the power units. When completing connection to peripheral equipment, connect the two provided power cords to the server. After that, secure the cables with the cable tie provided in the server. Connect the plug at the other end of the power cord to a wall outlet with parallel double-pole grounds provided or to an uninterruptible power supply (UPS).
Page 52 3-10 Installing Server (This page is intentionally left blank.)
Page 53: Chapter 4 Windows Setup
Chapter 4 Windows Setup This chapter describes procedures for configuring boot monitoring function, setup, installing Windows, setting dual LAN configuration, setting dual disk configuration and so on.
Page 54: Express Setup
NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to install it. You perform Express Setup for reinstallation. The Express Setup is the install program for the NEC Express5800/ft series. The Express Setup helps you to install Windows Server 2003. You can use the Express Setup for reinstalling Windows Server 2003 to your server as well.
Page 55: Setup Flow
Step 7: Update Software Step 8: Connect and Configure Options Step 9: Create Volume Step 10: Set Network for NEC ESMPRO Agent Step 11: Enable Boot Monitoring Function Step 12: Make Settings for Failure Management - Set memory dump (debug information) - Set Dr.
Page 56: Step 1: Things Required For Setup
OS on the disk for reinstallation, you must back up important data in the data partition first and then start “Express Setup.” Do not apply service packs to NEC Express5800/ft series based on your judgment. If you desire to apply service packs, contact your sales agent about application status and apply service packs to NEC Express5800/ft series.
Page 57: Size Of The Partition To Be Created
Size of the Partition to be Created The required minimum size of a partition to install the system can be obtained from the following formula: Size required for installation + paging file size + dump file size Size required for installation Paging file size (recommended) Dump file size IMPORTANT:...
Page 58: Step 2: Prepare For Express Setup
Before starting Express Setup, be sure to do the following. If these preparations are not done, setup cannot be performed properly. 2-1: Prepare NEC Express5800/ft series With the power of NEC Express5800/ft series off, follow the steps below: Prepare NEC Express5800/ft series. Mount the modules for both systems.
Page 59 Prepare the installation from the module#0. The location of the parts required for operations and check are show below: Front View Module POWER switch Module POWER Power supply unit LED Rear View Power supply AC inlet unit LED (PSU 0) <When the AC power is on (The power cords are plugged to the wall outlet)>...
Page 60 Execute the operation to be taken when AC power supply is turned off. <When the AC power is off (The power cord is not plugged into the outlet)> Connect the power cords to NEC Express5800/ft series in the following order: Connect the power cord to the AC inlet (PSU0) Connect the power cord to the AC inlet (PSU1) Make sure that the FAULT LED of each module is turned off.
Page 61: Step 3: Disable Boot Monitoring Function
For details of operations for BIOS Setup Utility and parameters, see the separate volume of User’s Guide. <Procedure for Changing BIOS settings> Turn on the display and the peripheral equipment connected to the NEC Express5800/ft series. CHECK: If the power cords are connected to a power controller like a UPS, make sure that it is powered on.
Page 62 After a while, the "NEC" logo will appear on the screen. While the "NEC" logo is displayed on the screen, NEC Express5800/ft series is performing a power-on self test (POST) to check itself. For details, see the separate volume of User’s Guide.
Page 63 When the message “Press <F2> to enter SETUP” or “Press <F2> to enter SETUP or Press <F12> to boot from Network” on the display screen, press F2. The BIOS Setup Utility “SETUP” starts and the Main menu is displayed on the screen. <Example>...
Page 64 4-12 Windows Setup Move the cursor onto “Monitoring Configuration” and press Enter. The Monitoring Configuration submenu appears. Move the cursor onto “Boot Monitoring” and press Enter. Parameters will be displayed. Among the parameters, choose “Disabled” and press Enter. The current display of the configuration for Boot Monitoring will be changed to “Disabled.”...
Page 65 Press Esc twice to go back to the Advanced menu, and then move the cursor onto "Exit" to display the Exit menu. Move the cursor onto “Exit Saving Changes” and press Enter. The confirmation window will appear. Select “Yes” and press Enter. After the configuration data is saved and SETUP is terminated, the system is rebooted.
Page 66: Step 4: Start The Express Setup
4-14 Windows Setup Step 4: Start the Express Setup Set up with the Express Setup functions of NEC EXPRESS BUILDER. “Express Setup” is a setup method for NEC Express5800 series to smoothly configure settings as internal parameters and status of hardware and to install OS (Windows Server 2003) and various utilities by using the “NEC...
Page 67: Flow Of Setup Procedures
Flow of Setup Procedures The following flow-chart illustrates the setup procedures for Express Setup. Remove the FD/CD-ROM Set the Windows CD-ROM Agree to the terms of software license. Automatic installation Automatic logon After rebooting, the installation completes. Windows Setup 4-15 Do you want to use the parameter file to proceed the setup? Read the Cautions and Restrictions.
Page 68: Setup Procedures
3. When having inserted the CD-ROM correctly, reset the system (press Ctrl, Alt and Delete together), or turn the power off and then turn it on to restart the NEC Express5800/ft series. The system starts through the CD-ROM, and NEC EXPRESSBUILDER is activated.
Page 69 5. The message, [Do you want to use the parameters file in order to set up the Express server or workstation?] is displayed. In case of using the parameter file, select [Yes]. In case of not using, select [No]. 6. [NOTE] is displayed. Read the displayed contents carefully and select [Confirm].
Page 70 4-18 Windows Setup [In case of using an existing parameter] List of the parameter files on the floppy disk that has been inserted is displayed. (1) Select the parameter file that is used for the installation, and select [Use]. The confirmation dialog box will be displayed. (2) If you want to confirm the parameter, select [Review].
Page 71 11. When the [Basic information] window is displayed, confirm the information and correct it if necessary. Then press key. (The “Target Machine” information on the window differs depending on the model.) key: Used to move to the next screen. key: Used to return to the previous screen.
Page 72 4-20 Windows Setup key: Used to select a menu. F1 key: Displays help. ENTER key: Used to select [OK] or to decide each item. ESC key: Used to select [Cancel]. 13. When the [Role of Computer] window is displayed, confirm the information and correct it if necessary.
Page 73 Express Setup, a message will be displayed. 16. Follow the message, and remove the NEC EXPRESSBUILDER CD-ROM from the CD-ROM drive. If the setup parameter FD is used at this point, remove it from the floppy disk drive.
Page 74 4-22 Windows Setup 19. Insert Microsoft(R) Windows Server(TM) 2003 R2 32-bit Enterprise Edition Disk2 into the CD-ROM drive after the OS installation. Follow the instructions on the screen. When the installation is completed, remove the CD from the CD-ROM drive and restart the system. Now the setup using Express Setup is completed.
Page 75: Step 5: Set Dual Lan Configuration
Step 5: Set Dual LAN Configuration The NEC Express5800/ft series builds a dual LAN configuration by using "Intel(R) PRO/1000 MT Dual Port Network Connection" and extended PCI slot "Intel(R) PRO/1000 MT Server Adapter,” “Intel(R) PRO/1000 MF Server Adapter” mounted as standard on the CPU/IO module.
Page 76: Nec Express 5800/Fault Tolerant Server Series Duplication Rule
Dual Configuration Setup The following describes the procedure to set dual LAN configuration. The procedure to set dual LAN configuration of the example 1 in “NEC Express 5800/Fault Tolerant Server Series Duplication Rule” is explained. To set dual LAN configuration, log on as "Administrator" or a member of the group "Administrators.”...
Page 77 Select one target network adapter, right-click on it and select [Properties] from the displayed menu to display the Properties window. Select the [Teaming] tab in the Properties window. Check the radio button of [Team with other adapters] and click [New Team…].
Page 78 4-26 Windows Setup Enter the team name, and click [Next >]. Select the check boxes of the adapters you want to include to the team, and click [Next>]. Select “Adapter Fault Tolerance” or “Adaptive Load Balancing” as a team mode. (Usually select “Adapter Fault Tolerance.”) Click [Next >].
Page 79 Click [Finish]. Start a command prompt, and confirm the physical MAC address of the team adapter with ipconfig /all. Select the team adapter that has been set, right-click on it and select [Properties] from the menu displayed to display the Properties window. Windows Setup 4-27...
Page 80 4-28 Windows Setup Select the [Advanced] tab in the Properties window. Select [Locally Administered Address] from the [Settings] list box, and enter the MAC address of team adapter that you have checked to the [Value:] text box, and click [OK].
Page 81: Step 6: Set Dual Disk Configuration
Do not set the hard disk to the slot before upgrading. Set the mirroring for the hard disk with the designated target ID. See "Hard Disk Configurations That Can Be Built On The NEC Express5800/ft series" in the separate volume of User’s Guide for details.
Page 82 4-30 Windows Setup After the system has restarted, display [Disk Management] again and set the hard disks for creating mirror volume. IMPORTANT: When the hard disk status is “Not Initialized,” right-click that hard disk and initialize it. If “Foreign” is displayed, perform “Convert to Basic Disk” and then perform “Convert to Dynamic Disk…”...
Page 83 Right-click the dynamic disk volume for creating mirror, and click [Add Mirror…]. IMPORTANT: When you click [Add Mirror…], the [Logical Disk Manager] dialog box will appear. This is not an error. Click [OK]. If you restart the system while creating mirror, mirroring will not be completed.
Page 84: Step 7: Update Software
4-32 Windows Setup Step 7: Update Software If you use GeminiEngine Control Software UPDATE CD-ROM, see “Installing GeminiEngine Control Software” (page 6-13) to update the software. When there are other update modules, apply them in this step. Step 8: Connect and Configure Options When there are option PCI boards or peripheral devices to connect to the main unit, power off the main unit.
Page 85: Step 9: Create Volume
Step 9: Create Volume For NEC Express5800/ft series, you need to create mirrors for all volumes. In case of creating a new volume except for the one that stores the system partition, see “Hard Disk Configurations that can be built on the NEC Express5800/ft series”on the separate User’s Guide.
Page 86 To allow NEC ESMPRO Agent to receive SNMP packets sent from NEC ESMPRO Manager, set the send community name in NEC ESMPRO Manager to be the same as that accepted by the SNMP Service in NEC ESMPRO Agent. Terminate the network setup.
Page 87: Step 11: Enable Boot Monitoring Function
Windows Setup 4-35 Step 11: Enable Boot Monitoring Function When necessary for system operation, enable the “Boot Monitoring” setting which has been disabled in “Step 3: Disable Boot Monitoring Function” (page 4-9). Or, see “Step 3: Disable Boot Monitoring Function” (page 4-9) and set appropriate time (default is 10 min.).
Page 88: Step 12: Make Settings For Failure Management
4-36 Windows Setup Step 12: Make Settings for Failure Management Make the following settings beforehand to ensure quick recovery from failure. Set Memory Dump (Debug Information) This section explains the setting for collecting memory dump (debug information) in the server. IMPORTANT: Notes on memory dump The maintenance personnel designated by your sales agent are responsible for collecting...
Page 89 [Complete memory dump], the dump function for OS standard works. Specify a drive which has a free space of the size of memory in the NEC Express5800/ft series + 12MB or more (If the memory size is over 2GB, 2048MB + 12MB).
Page 90 4-38 Windows Setup Click [Settings] in the [Performance] box. The [Performance Options] window appears. Click the [Advanced] tab on the [Performance Options] window.
Page 91 Click [Change] in the [Virtual memory] box. Change the value set for [Initial Size] in the [Paging file size for selected drive] box to the [Recommended] value or more, and then click [Set]. IMPORTANT: Be sure to create the file in the size more than [Recommended] value in the OS partition.
Page 92 4-40 Windows Setup Click [OK]. A message is displayed asking you to restart the system depending on the changed settings. Restart the system according to the messages.
Page 93: Set Dr. Watson
Set Dr. Watson Dr. Watson of Windows Server 2003 is a debugger for application errors. When detecting an application error, Dr. Watson diagnoses the NEC Express5800/ft series, and records the diagnostic information (log). Take the following steps to collect diagnostic information: Click [Run...] from [Start].
Page 94: Install A Network Monitor
4-42 Windows Setup Install a Network Monitor A network monitor is useful for examining the causes of network failures and taking the countermeasures. To use the network monitor, you need to restart the system after the installation. It is recommended to install the network monitor before a failure occurs. From the [Start] menu, select [Control Panel] and click [Add/Remove Windows Programs].
Page 95: Set Recovery Console
If a message is displayed asking you to insert "Windows Server 2003 R2 Enterprise Edition CD-ROM,” follow the instructions on the screen. Close the menu that appears by inserting the CD-ROM. To close the menu, click the [X] mark on the menu. Click [Finish] in the [Windows Components Wizard] dialog box.
Page 96: Step 13: Back Up System Information
Take the following steps to make a backup copy of the system information: Get a 3.5-inch floppy disk. Insert the "NEC EXPRESSBUILDER" CD-ROM into the CD-ROM drive of the server, and restart the system. NEC EXPRESSBUILDER is activated and [NEC EXPRESSBUILDER Top Menu] is displayed.
Page 97: Chapter 5 Procedures After Completion Of Installation
Chapter 5 Procedures after Completion of Installation This chapter describes how you install management utilities, how you back up system information, and setup of PCs on the network. You may need to confirm these procedures while the system is running.
Page 98: Installing Management Utilities
Make sure that NEC ESMPRO Agent is installed because it is indispensable for continuous operation of NEC Express5800/ft series. To set details about NEC ESMPRO Agent, double-click the [NEC ESMPRO Agent] icon in the [Control Panel] dialog box. The properties dialog box appears for changing the settings.
Page 99: Operation Environment
Software Preparation before Setup Be sure to read the following description before system installation or setup. To operate NEC ESMPRO Agent, you need to make settings of TCP/IP and the SNMP of components associated with TCP/IP. TCP/IP Setting See the Help started from the Start menu for how to set TCP/IP.
Page 100 To receive trap from NEC ESMPRO Agent at the NEC ESMPRO Manager machine, both community names should be the same. 5. Click the [Add...] button in [Trap destinations]. After entering the IP address of the NEC ESMPRO Manager machine of the send destination in the [Host name, IP or IPX address] box, click the [Add] button.
Page 101 To allow NEC ESMPRO Agent to receive SNMP packets sent from NEC ESMPRO Manager, set the send community name in NEC ESMPRO Manager to be the same as that accepted by the SNMP Service in NEC ESMPRO Agent. 7. Terminate the network setup.
Page 102 Installation NEC ESMPRO Agent is automatically installed together with the installation or re-installation of the NEC Express5800/ft series. NEC ESMPRO Agent may be installed manually on the master control menu of NEC EXPRESSBUILDER as follows: Login to the system with user name “Administrator.”...
Page 103 [Add or Remove Programs] in Control Panel, and install the new version. The setup program determines the machine type automatically. IMPORTANT: If the setup program is unable to determine the machine model, the setup of NEC ESMPRO Agent will be stopped. Click the [Next] button.
Page 104 5-8 Procedures after Completion of Installation Enter the path in which NEC ESMPRO Agent is installed and click the [Next] button. The NEC ESMPRO Agent module is installed below the ESM directory of the root partition in default. If no problem is found, click the [Next] button without any modification.
Page 105 [Start] button, [Setting], and [Control Panel] sequentially to open [Control Panel]. If you double-click the [NEC ESMPRO Agent] icon in [Control Panel], the property dialog box will appear. Modify the setting of each sheet in the dialog box to be fit to the used environment. The notes on setup and the necessary information are explained in “Supplement”...
Page 106 5-10 Procedures after Completion of Installation Uninstall The configuration of NEC ESMPRO Agent and BMC and the uninstallation of BMC FW Update Service are described below. Uninstallation of NEC ESMPRO Agent The procedure of uninstalling NEC ESMPRO Agent is described below.
Page 107: Nec Esmpro Manager
Notify Monitor When a failing module in the server is to be replaced, NEC ESMPRO Manager enables logical module disconnection from the server and logical installation after module replacement. For the installation of NEC ESMPRO Manager and notes on the operation, see the separate volume...
Page 108: Nec Dianascope
NEC DianaScope is software to remotely manage the NEC Express5800/ft series. NEC Express5800/ft series can be managed remotely, only when N8815-001/001A ft Remote Management Card (which comes with 320Fb-M and 320Fb-MR models) is installed. For information on the functions and installation procedures of NEC DianaScope, refer to the online documents.
Page 109: Confirmation Of The Geminiengine Control Software Version
Perform the procedure when you need to check the GeminiEngine Control Software version of the current system before adding units or attachment to NEC Express5800/ft series. Confirm the version following the steps below: 1.
Page 110: Cautions For Applying Windows Service Pack
CHANGING THE COLOR QUALITY OF DISPLAY TO 32 BIT The default color quality of the graphics driver is set to 16 bits for the NEC Express5800/ft series. The server rarely displays the following message when accessing a floppy disk and becomes unable to access the floppy disk.
Page 111: Compressing A System Drive
Before updating Windows modules by using the Windows Update function on NEC Express5800/ft series, make sure to read the description of each module. Contact NEC sales agent for information about the test status of security patch and QFE on NEC Express5800/ft series. It is strongly recommended to contact NEC sales agent when updating the operating system on NEC Express5800/ft series.
Page 112 5-16 Procedures after Completion of Installation (This page is intentionally left blank.)
Page 113: Chapter 6 Troubleshooting
Chapter 6 Troubleshooting This chapter describes what to do when files needed to operate the OS are damaged and any trouble occurs on the product.
Page 114: System Repair
6-2 Troubleshooting SYSTEM REPAIR If the system cannot be operated by some reason, use Recovery Console to restore the system. However, this method is only recommended to users or administrators who have good knowledge of the system. When you have restored a damaged file by using Recovery Console, always update the system as described later in this chapter.
Page 115 2. Environment variable “AllowRemovableMedia” setting IMPORTANT: This setting is made on the Windows Server 2003 Recovery Console when the Windows Server 2003 Recovery Console is in use. This should be set every time when the Recovery Console is started. (a) Start the Windows Server 2003 Recovery Console. For how to start the Recovery Console, see “Preparation”...
Page 116: Preparation
FD : Floppy disk CD : CD-ROM Preparation You need a support disk, “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” to start up the Recovery Console. Have “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” ready before starting the Recovery Console.
Page 117: Starting Up Recovery Console
If you have a computer that runs Windows Server 2003 or Windows 2000/XP/NT. You can also create a “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” by the steps below: Prepare a 3.5-inch floppy disk. Insert the NEC EXPRESSBUILDER CD-ROM into the drive of a computer that runs Windows Server 2003 or Windows 2000/XP/NT.
Page 118 (a) Insert the Windows Server 2003 CD-ROM into the drive. (b) When the CD is set, reset the system (press Ctrl + Alt + Delete) or press the power switch to power off and on to reboot the NEC Express5800/Fault Tolerant server series.
Page 119 (c) Select all SCSI adapter list in the floppy disk and then press Enter. [Adaptec Ultra320 SCSI Cards (Win XP/Server 2003 IA-32)] (d) When the following screen appears, press the S key. The driver you provided seems to be newer than the Windows default driver. Windows already has a driver that you can use for “Adaptec Ultra320 SCSI Cards (Win XP/Server 2003 IA-32)”.
Page 120: Updating The System
For details, see “Cautions for using the Windows Recovery Console” in “System Repair.” Updating the System IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to update the system. You will need to update the system after you repair the system using Recovery Console. IMPORTANT: Make sure to follow the steps below when you have restored the system by using Recovery Console.
Page 121 Remove duplications of all the LANs for both onboard and option boards. When dual LAN is disabled, a setup of LAN will be deleted. Note down the setup information. Start Device Manager. Select the team adapter that you want to cancel duplication, and select [Properties] from the menu displayed by right-click, to display the Properties window.
Page 122 Follow the steps below to update the system. Do not input or output data during the update process. a) After logging on to the system as a user with the Administrative account, insert NEC EXPRESSBUILDER CD-ROM into the drive of the server.
Page 123 Troubleshooting 6-11 same message appears again, click [Cancel] again.
Page 124 6-12 Troubleshooting Reinstall GeminiEngine Control Software. Reinstall GeminiEngine Control Software referring to “Installing GeminiEngine Control Software” (page 6-13). Check disk mirroring. If the disk mirroring is disabled, enable the mirroring again. For the method to check disk mirroring, see “Step 6: Set Dual Disk Configuration.” IMPORTANT: During disk re-synchronization, do not shut down the system until the resynchronization is completed.
Page 125: Installing Geminiengine Control Software
Follow the steps below to install GeminiEngine Control Software. a) After logging on to the system as a user with the Administrative account, insert the “NEC EXPRESSBUILDER” CD-ROM into the CD-ROM drive of the server. b) When the “Master Control Menu” screen appears, click [Setup] and select [GeminiEngine Control Software] on the menu.
Page 126: Troubleshooting
Did you set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server? If you do not set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server, an error message will appear or the OS will boot.
Page 127: Problems With Windows Setup
CD-ROM drive. Failed to setup in detail for network adapter. The detailed setup of network adapter is not available in setup of NEC Express5800/ft series. Open the control panel after starting Windows Server 2003 to configure the network adapter.
Page 128 6-16 Troubleshooting Windows can be operated after a setup but each module or PCI board is not duplicated. (FT Status LED does not light on green). Did you abort the installation during a setup such as by closing a window of the programs that are running? Installation will be aborted if you finish the programs that are running such as by closing a window.
Page 129: About The Express Setup
Service: Selecting sharing files for Microsoft network and printer Client: client for Microsoft networks Component: SNMP Application: NEC ESMPRO Agent [OK] does not appear on the [Role of Computer] window. [OK] does not appear if the setup information file that has been created is loaded.
Page 130 6-18 Troubleshooting Entire disk area is used as the OS area though “Use Existing Partition” has been selected for “System Partition.” Was there any partition other than the partition to be reused (except the maintenance area)? If there was no area other than the partition to be reused, the entire area is reserved for Windows installation.
Page 131 Windows started up with the network adapter settings that were not configured in the Express Setup. Windows installs network adapters it recognizes and sets the default value to them. You can change the settings from Control Panel after Windows is started. When the Express Setup is performed but no adapter is actually connected, adapter settings will not be made, but protocols will be installed.
Page 132 6-20 Troubleshooting The event log below is recorded when starting the system, or the message “!ILLEGAL FILE” is displayed when logged on as a user who performed the installation. Source Type Event ID Description Files of GeminiEngine Control Software installed on the system are updated to incorrect files.
Page 133: Problems With Nec Esmpro Setup
[Service Being Deleted…] dialog box. Shutdown the system by using Task Manager or other operation. Then uninstall NEC ESMPRO Agent after the system is started completely. * For installation procedure and detailed explanations on NEC ESMPRO Manager, refer to the online document in the NEC EXPRESSBUILDER CD-ROM.
Page 134: Problems With System Repair
6-22 Troubleshooting Problems with System Repair “Press F6 if you need to install a third party SCSI or RAID driver…” was not displayed and there was no chance to enter Server 2003 CD-ROM” was performed. Did you press any key when the message “Press any key to boot from CD” is displayed on top of the screen? Start-up from Windows Server 2003 CD-ROM is required to start the Recovery Console from Windows Server 2003 CD-ROM.
Page 135: Appendix A About Services
Appendix A About Services Information on NEC Express5800/ft series is provided the web at NEC Express5800 Web ASIA PACIFIC http://www.nec.co.jp/express/...
Page 136 N8800-096F, EXP320B NEC Express5800/320Fb-L N8800-097F, EXP320A NEC Express5800/320Fb-LR N8800-098F, EXP320D NEC Express5800/320Fb-M N8800-099F, EXP320C NEC Express5800/320Fb-MR User's Guide (Setup) *856-124126-411-00K* 1st Edition 12-2006 856-124126-411-00...

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NEC EXPRESS5800 N8800-096F User Manual

Chapter 1 Before Using

Chapter 2 About Operating System

Chapter 3 Installing Server

Chapter 4 Windows Setup

Chapter 5 Procedures after Completion of Installation

Chapter 6 Troubleshooting

Appendix A about Services

Quick Links

Troubleshooting

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Summary of Contents for NEC EXPRESS5800 N8800-096F

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