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Lenovo ThinkCentre M700 Hardware Maintenance Manual

Lenovo ThinkCentre M700 Hardware Maintenance Manual

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ThinkCentre M700 and M900
Hardware Maintenance Manual
Machine Types: 10FL, 10FM, 10FR, 10FS, 10HY, 10J0, 10JM, 10JN,
10JQ, 10JR, 10JS, and 10JT

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Summary of Contents for Lenovo ThinkCentre M700

  • Page 1 ThinkCentre M700 and M900 Hardware Maintenance Manual Machine Types: 10FL, 10FM, 10FR, 10FS, 10HY, 10J0, 10JM, 10JN, 10JQ, 10JR, 10JS, and 10JT...
  • Page 2 1 “Read this first: Important safety information” on page 1 and Appendix F “Notices” on page 155. Second Edition (January 2016) © Copyright Lenovo 2015, 2016. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration...
  • Page 3: Table Of Contents

    ....Protecting data against viruses ..An introduction to Lenovo programs ..Computrace Agent software embedded in firmware .
  • Page 4 Safety and warranty ... Lenovo Solution Center ..Lenovo Web site ... . UEFI diagnostic program ..
  • Page 5 Appendix F. Notices ..Appendix D. China Energy Label . . Trademarks ....© Copyright Lenovo 2015, 2016...
  • Page 6 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 7: About This Manual

    Important: This manual is intended only for trained service technicians who are familiar with Lenovo computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a Lenovo computer, be sure to read and understand Chapter 1 “Read this first: Important safety information” on page 1.
  • Page 8 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 9: Chapter 1. Read This First: Important Safety Information

    • Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe. • Before you start the machine, ensure that other service representatives and the customer's personnel are not in a hazardous position. © Copyright Lenovo 2015, 2016...
  • Page 10: Electrical Safety

    Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 11 • Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...
  • Page 12: Safety Inspection Guide

    2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people while handling the part. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 13: Grounding Requirements

    • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.
  • Page 14 Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 15 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
  • Page 16 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 17 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Chapter 1 Read this first: Important safety information...
  • Page 18 • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser. Não existem peças que podem ser consertadas no interior do dispositivo. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 19 • A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à radiação. PERIGO Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte: Radiação a laser quando aberto.
  • Page 20 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 21 Chapter 1 Read this first: Important safety information...
  • Page 22 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 23 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
  • Page 24 L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation. Pour mettre l'unité hors tension, vous devez déconnectertous les cordons de la source d'alimentation. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 25 VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: • Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. • Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
  • Page 26 Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 27 Chapter 1 Read this first: Important safety information...
  • Page 28 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 29 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. •...
  • Page 30 Il pulsante di controllo dell'alimentazione presente sull'unità e l'interruttore dell'alimentatore non disattivano l'alimentazione corrente fornita all'unità. E' possibile che l'unità disponga di più cavi di alimentazione. Per disattivare l'alimentazione dall'unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 31 Chapter 1 Read this first: Important safety information...
  • Page 32 • Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas. • Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 33 • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.
  • Page 34 Además, el dispositivo podría tener más de un cable de alimentación. Para suprimir toda la corriente eléctrica del dispositivo, asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 35: Chapter 2. Product Overview

    Note: The computer hardware might look slightly different from the illustrations. Front view Figure 1. Front view Power button Storage drive activity indicator USB 3.0 connector Microphone connector Headset connector Always On USB 3.0 connector © Copyright Lenovo 2015, 2016...
  • Page 36 When the indicator is on, the storage drives are in use. • USB 3.0 connector Used to connect a device that requires a USB 2.0 or USB 3.0 connection, such as a keyboard, a mouse, a scanner, a printer, or a PDA. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 37: Rear View

    Rear view Figure 2. Rear view USB 3.0 connector USB 3.0 connector Headphone connector USB 3.0 connector ® DisplayPort connector USB 3.0 connector DisplayPort connector ac power adapter connector Security-lock slot Optional connector (available on some models) Ethernet connector Padlock loop Wi-Fi antenna slot Note: The USB 3.0 connector supports the smart power on feature that enables you to turn on the...
  • Page 38 • Wi-Fi antenna slot Used to install the rear Wi-Fi antenna cable connector that is available only on some models. The rear Wi-Fi antenna is installed on the rear Wi-Fi antenna cable connector. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 39: Computer Components

    Computer components Note: Depending on your computer model, some of the following components might not be available. Figure 3. Computer components ac power adapter bracket ac power adapter Power cord Computer cover Vertical stand System fan Heat sink Internal speaker holder Internal speaker Microprocessor Front Wi-Fi antenna...
  • Page 40: Major Frus And Crus

    CRUs include the keyboard, the mouse, any USB device, and the power cord. Other self-service CRUs depending on product design might include memory modules, adapter cards, hard disk drives, and optical drives. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 41 System board VESA mount bracket External optical drive External box (external battery box, external optical drive box, or I/O box) For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup Chapter 2 Product overview...
  • Page 42: Parts On The System Board

    M.2 storage drive slot Coin-cell battery SATA 3.0 storage drive connector System fan connector Optional serial connector Optional display connector Cover presence switch connector (Intrusion switch Thermal sensor connector) Microprocessor socket Internal speaker connector Memory slot ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 43: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The machine type and model label is attached on the side of your computer as shown.
  • Page 44 Your computer is preinstalled with Windows 7 or Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.
  • Page 45 • Memory slot Network features • Ethernet LAN The integrated network interface card supports the Ethernet connector on your computer. • Wireless LAN (available on some models) • Bluetooth (available on some models) Security features For more information, see Chapter 5 “Security” on page 57. System management features •...
  • Page 46: Specifications

    Accessing a program on your computer Note: For Windows 7, depending on your computer model, some of the Lenovo programs might be ready to be installed, so you need to install them manually. Then, you can access and use these programs.
  • Page 47: Installing A Program That Is Ready To Be Installed

    An introduction to Lenovo programs This section provides information about the major Lenovo programs available on your operating system. Note: Depending on your computer model, some of the following programs might not be available.
  • Page 48 BIOS updates. The program gathers information from the Lenovo Help Center about new updates for your computer, then sorts and displays the updates for download and installation. You have complete control of which updates to download and install.
  • Page 49: Chapter 3. Using Your Computer

    Lenovo for help. In addition, some locations offer extended privileges and services to registered users. To register your computer with Lenovo, ensure that your computer is connected to the Internet. Then, go to http://www.lenovo.com/register and follow the instructions on the screen.
  • Page 50: Guidelines About Using The Optical Drive

    Note: If the tray does not slide out of the drive when you press the eject/close button, turn off your computer. Then, insert a straightened paper clip into the emergency-eject hole adjacent to the eject/close button. Use the emergency eject only in an emergency. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 51: Recording A Disc

    Recording a disc If your optical drive supports recording, you can record a disc. Recording a disc using Windows tools To record a disc using Windows tools, do one of the following: • Burn a disc using the AutoPlay window. 1.
  • Page 52: Connecting To A Wireless Lan

    One USB 3.0 connector • For connecting to external devices Four USB 2.0 connectors (two on the front and two on the rear) Two USB 3.0 connectors One serial port ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 53: Using The I/O Box

    To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire. • Do not expose it to water or rain.
  • Page 54: Using The External Battery Kit

    Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty.
  • Page 55 To use the external battery, do the following: 1. Turn off your computer. 2. Use the dc-to-dc cable to connect the dc-out connector on the external battery box and the ac power connector on the computer. 3. Connect the ac power adapter to the ac power connector on the external battery box. Note: After the external battery box is properly connected to the computer and the ac power adapter, the external battery serves as a backup power supply to ensure that the computer enters hibernation mode when the ac power adapter is removed or a power outage occurs.
  • Page 56 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 57: Chapter 4. You And Your Computer

    1. Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2015, 2016...
  • Page 58: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility...
  • Page 59 Ease of Access Center Ease of Access Center on the Windows operating system enables users to configure their computers to suit their physical and cognitive needs. To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2.
  • Page 60 – Change the size of the items on the desktop or a window. Note: This function might not work on some windows. If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 61: Cleaning Your Computer

    Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
  • Page 62: Good Maintenance Practices

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
  • Page 63: Moving Your Computer

    To get the latest system updates for your computer, ensure that your computer is connected to the Internet and do one of the following: • Use one of the following Lenovo programs to get the system updates, such as device driver updates, software updates, and BIOS updates: –...
  • Page 64 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 65: Chapter 5. Security

    Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. © Copyright Lenovo 2015, 2016...
  • Page 66 Figure 8. Installing a padlock ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 67: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 9.
  • Page 68: Using Fingerprint Authentication

    • For Windows 7: Use the Fingerprint Manager Pro or ThinkVantage Fingerprint Software program provided by Lenovo. To open the program, see “Accessing a program on your computer” on page 38. For more information about using the program, refer to the help system of the program.
  • Page 69: Computrace Agent Software Embedded In Firmware

    Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location. You might have to purchase a subscription to activate the Computrace Agent software. Trusted Platform Module (TPM) TPM is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer.
  • Page 70 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 71: Chapter 6. Advanced Configuration

    3. Select the feature you want to enable or disable and press Enter. 4. Select the desired setting and press Enter. 5. Exit the Setup Utility program. See “Exiting the Setup Utility program” on page 67. © Copyright Lenovo 2015, 2016...
  • Page 72: Enabling Or Disabling Erp Lps Compliance Mode

    Enabling or disabling ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.
  • Page 73: Enabling Or Disabling The Ice Thermal Alert Feature

    Enabling or disabling the ICE Thermal Alert feature If you enable the ICE thermal alert feature, when critical thermal situations occur, such as malfunctioning fans, abnormally high temperature, or poor cooling performances, an alert log will be written into the Windows system log.
  • Page 74: Using Bios Passwords

    Setting, changing, and deleting a password To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 63. 2. Select Security. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 75: Selecting A Startup Device

    3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password and press Enter. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations”...
  • Page 76: Updating And Recovering The Bios

    Note: If you want to update the BIOS from a flash update disc, the installation instructions might not provide the information about how to record the update disc. See “Recording a disc” on page 43. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 77: Chapter 7. Troubleshooting, Diagnostics, And Recovery

    5. Recover your operating system. See “Recovery information” on page 78. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. For more information about help, service, and technical assistance, see Chapter 10 “Getting information, help, and service”...
  • Page 78: Audio Problems

    • Click the volume icon in the Windows notification area on the taskbar. Then, click the speaker icon on top of the volume control. Click the Levels tab and ensure that the Balance settings are set correctly . ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 79: Cd Problems

    Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 41. CD problems This section provides solutions to CD-related problems. A CD or DVD does not work Solutions: •...
  • Page 80: Intermittent Problems

    Symptom: "No Operating System Found" message or the system not starting up from the correct storage drive Solutions: • Ensure that all storage drive signal cables and power cables are connected correctly. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 81: Networking Problems

    • Ensure that the storage drive your computer starts up from is listed as the first startup device in the Setup Utility program. Refer to “Changing the startup device sequence permanently” on page 67. Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. In such cases, you might need to replace the storage drive.
  • Page 82 Solution: Set the Bluetooth headset or headphones as the default device. 1. Exit the application that uses the sound device (for example, Windows Media Player). 2. Right-click the volume icon in the Windows notification area on the taskbar. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 83: Performance Problems

    Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 41. 3. Click Playback devices. 4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If you are using the AV profile, select Stereo Audio, and then click Set Default.
  • Page 84: Serial Connector Cannot Be Accessed

    • Detach and reconnect the USB connector to reset the USB device. I cannot install the Windows 7 operating system using an external USB device Solution: Go to http://www.lenovo.com/support to download and install USB drivers. Software and driver problems This section provides solutions to software- and driver-related problems.
  • Page 85: Diagnostics

    If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
  • Page 86: Recovery Information

    1. Turn off your computer. Press and hold the Enter key and then turn on the computer. Release the Enter key when Startup Interrupt Menu is displayed. Then, press F11 to open the Rescue and Recovery workspace. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 87: Recovery Information For Windows 10

    67. 2. Follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery disc set, follow the instructions shipped with the disc set.
  • Page 88 • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery USB key, follow the instructions shipped with the USB key. – If your computer does not come with the recovery USB key, contact the Lenovo Customer Support Center to order a recovery USB key.
  • Page 89: Chapter 8. Service Checkout And Symptom-To-Fru Index

    Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? © Copyright Lenovo 2015, 2016...
  • Page 90: Symptom-To-Fru Index

    “Undetermined problems” on page 86. Notes: • The Symptom-to-FRU index is not specific to any machine type and are applicable to all Lenovo computers. • If you have both an error message and an incorrect audio response, diagnose the error message first.
  • Page 91: Power Supply Problems

    Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.
  • Page 92: Miscellaneous Error Conditions

    1. Ensure that network is in startup sequence as first device or first device after diskette. 2. Ensure that network adapter is enabled for RPL. 3. Network adapter (Advise network administrator of new MAC address) ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 93 Message/Symptom FRU/Action ® Computer will not perform a Wake On LAN (if applicable) 1. Check power supply and signal cable connections to network adapter. 2. Ensure that the operating system settings are set to enable Wake on LAN. 3. Ensure Wake On LAN feature is enabled in Setup/Configuration (see “Starting the Setup Utility program”...
  • Page 94: Undetermined Problems

    4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board. See “Replacing the system board” on page 131. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 95: Chapter 9. Installing Or Replacing Hardware

    • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 96: Replacing The Ac Power Adapter

    2. If the ac power adapter bracket is available, remove the ac power adapter bracket. See “Replacing the ac power adapter bracket” on page 106. 3. Disconnect the ac power adapter from the computer. Figure 10. Removing the ac power adapter ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 97: Replacing The Vertical Stand

    4. Connect the new ac power adapter to the ac power adapter connector at the rear of your computer and a workable electrical outlet. Figure 11. Installing the ac power adapter 5. If the ac power adapter bracket is available, install the ac power adapter bracket. See “Replacing the ac power adapter bracket”...
  • Page 98 2. Lift the computer to remove it from the vertical stand. Figure 12. Removing the computer from the vertical stand ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 99: Replacing The Vesa Mount Bracket

    3. Align the rear of the computer with the rear of the new vertical stand and position the computer on the vertical stand as shown. Figure 13. Installing the vertical stand Replacing the VESA mount bracket Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...
  • Page 100 Figure 14. Removing the VESA mount bracket screws 4. Slide the computer from the front of the VESA mount bracket to remove the VESA mount bracket from the computer. Figure 15. Removing the VESA mount bracket ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 101: Replacing The External Optical Drive

    5. Slide the computer into the new VESA mount bracket. Figure 16. Installing the VESA mount bracket 6. Install the two screws to secure the VESA mount bracket to the computer. Figure 17. Installing the VESA mount bracket screws 7. If the ac power adapter bracket is available, install the ac power adapter bracket. See “Replacing the ac power adapter bracket”...
  • Page 102 3. Remove the screw that secures the external optical drive box on the VESA mount bracket and then slide the external optical drive box as shown to remove it from the VESA mount bracket. Figure 18. Removing the external optical drive box ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 103 4. Remove the screw that secures the external optical drive in the external optical drive box. Use the screwdriver to slide the external optical drive forward and then remove the external optical drive from the external optical drive box. Figure 19. Removing the external optical drive from the external optical drive box 5.
  • Page 104 Figure 21. Installing the external optical drive metal plate 7. Slide the new external optical drive into the external optical drive box until it snaps into position. Figure 22. Installing the external optical drive into the external optical drive box ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 105 8. Install the screw to secure the external optical drive in the external optical drive box. Figure 23. Installing the external optical drive screw Chapter 9 Installing or replacing hardware...
  • Page 106 9. Align the two screw holes in the external optical drive box with the two screws on the VESA mount bracket and then slide the external optical drive box as shown to install it on the VESA mount bracket. Figure 24. Installing the external optical drive box ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 107: Replacing The I/O Box

    10. Install the screw to secure the external optical drive box on the VESA mount bracket. Figure 25. Installing the external optical drive box screw 11. Connect the external optical drive adapter to the USB connectors on the external optical drive and the computer.
  • Page 108 3. Remove the screw that secures the I/O box on the VESA mount bracket and then slide the I/O box as shown to remove it from the VESA mount bracket. Figure 26. Removing the I/O box ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 109 4. Align the two screw holes in the new I/O box with the two screws on the VESA mount bracket and then slide the I/O box as shown to install it on the VESA mount bracket. Figure 27. Installing the I/O box Chapter 9 Installing or replacing hardware...
  • Page 110: Replacing The External Battery Box

    1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Disconnect the external battery box cable from the USB connector on the computer. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 111 3. Remove the screw that secures the external battery box on the VESA mount bracket and then slide the external battery box as shown to remove it from the VESA mount bracket. Figure 29. Removing the external battery box 4. Slide the release button on the external battery box as shown and use a screwdriver to slide the battery forward at the same time.
  • Page 112 5. Slide the new battery into the external battery box until it snaps into position. Figure 31. Installing the battery into the external battery box ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 113 6. Align the two screw holes in the external battery box with the two screws on the VESA mount bracket and then slide the external battery box as shown to install it on the VESA mount bracket. Figure 32. Installing the external battery box Chapter 9 Installing or replacing hardware...
  • Page 114: Replacing The Ac Power Adapter Bracket

    1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 115 2. Pull the tab and then slide the ac power adapter bracket as shown to remove it from the VESA mount bracket. Figure 34. Removing the ac power adapter bracket 3. Remove the ac power adapter from the ac power adapter bracket. 4.
  • Page 116: Removing The Computer Cover

    3. Unlock any locking device that secures the computer cover. 4. If your computer is installed with a dust shield, remove the dust shield by pulling it outwards from the computer cover. Figure 36. Removing the dust shield ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 117 5. Remove the screw that secures the computer cover. Figure 37. Removing the computer cover screw Chapter 9 Installing or replacing hardware...
  • Page 118: Replacing The System Fan

    1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 108. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 119 3. Disconnect the system fan cable from the system fan connector on the system board. See “Parts on the system board” on page 34. 4. Remove the three screws that secure the system fan, and then remove the system fan as shown. Figure 40.
  • Page 120: Replacing The Internal Speaker

    2. Remove the computer cover. See “Removing the computer cover” on page 108. 3. Disconnect the internal speaker cable from the internal speaker connector on the system board. See “Parts on the system board” on page 34. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 121 4. Release the two tabs that secures the internal speaker as shown, and then lift the internal speaker out of the internal speaker holder. Figure 43. Removing the internal speaker 5. Insert the new internal speaker into the internal speaker holder until the new internal speaker snaps into position and is secured by the two tabs.
  • Page 122: Replacing The Internal Speaker Holder

    2. Remove the computer cover. See “Removing the computer cover” on page 108. 3. Remove the internal speaker. See “Replacing the internal speaker” on page 112. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 123 4. Pull the right side of the internal speaker holder as shown, to remove it from the heat sink. Figure 46. Removing the internal speaker holder 5. Position the new internal speaker holder on the heat sink so that the screw holes in the holder align with the corresponding screws of the heat sink.
  • Page 124: Replacing The Heat Sink

    • Carefully remove the four screws from the system board to avoid any possible damage to the system board. The four screws cannot be removed from the heat sink. • Do not touch the thermal grease while handling the heat sink. Figure 48. Removing the heat sink ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 125: Replacing The Microprocessor

    7. Position the new heat sink on the system board as shown so that the four screws align with the corresponding screw holes in the system board. Figure 49. Installing the heat sink 8. Tighten the four screws to secure the new heat sink and fan assembly in the following sequence. Do not over-tighten the screws.
  • Page 126 • Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. Figure 51. Removing the microprocessor 10. Ensure that the small handle is in the raised position and the microprocessor retainer is fully open. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 127: Replacing The Storage Drive

    11. Remove the protective cover that protects the gold contacts of the new microprocessor. 12. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket.
  • Page 128 Figure 53. Removing the storage drive bracket 5. Slide the 2.5-inch storage drive as shown, and then lift the 2.5-inch storage drive to remove it from the storage drive bracket. Figure 54. Removing the 2.5-inch storage drive ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 129 6. Position the new 2.5-inch storage drive on the storage drive bracket so that the four screws on the 2.5-inch storage drive align with the corresponding slots in the storage drive bracket. Slide the 2.5-inch storage drive into position as shown. Figure 55.
  • Page 130 4. Locate the M.2 storage drive. See “Computer components” on page 31. 5. Pull out the plastic fastener that secures the M.2 storage drive so that the M.2 storage drive pops up. Figure 58. Removing the M.2 storage drive screw ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 131: Replacing A Memory Module

    6. Pull the M.2 storage drive out of the M.2 storage drive slot. Figure 59. Removing the M.2 storage drive 7. Insert the new M.2 storage drive into the M.2 storage drive slot. Ensure that the side with the circuit board is facing down.
  • Page 132 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 133. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 133: Replacing The Coin-Cell Battery

    Replacing the coin-cell battery Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-connector assignments (configuration).
  • Page 134: Replacing The Wi-Fi Card

    5. Disconnect the Wi-Fi antenna cables from the Wi-Fi card, and then remove the screw that secures the Wi-Fi card. Figure 66. Removing the Wi-Fi card cables 6. Pull the Wi-Fi card out of the M.2 Wi-Fi card slot. Figure 67. Removing the Wi-Fi card ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 135: Replacing The Wi-Fi Antennas

    7. Insert the new Wi-Fi card into the M.2 Wi-Fi card slot. Ensure that the Wi-Fi card is inserted firmly. Then, pivot the Wi-Fi card as shown so that the screw notch on the Wi-Fi card aligns with the mounting stud on the system board.
  • Page 136 Figure 70. Removing the front Wi-Fi antenna 5. Peel off the paper that protects the stickers on bottom of the new front Wi-Fi antenna. Figure 71. Peeling off the paper that protects the sticker ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 137 6. Align the two small columns on the bottom of the front Wi-Fi antenna with the two holes in the hard disk drive bracket as shown. Then, stick the front Wi-Fi antenna onto the hard disk drive bracket. Figure 72. Sticking the front Wi-Fi antenna 7.
  • Page 138 4. Screw the new rear Wi-Fi antenna to the rear Wi-Fi antenna cable connector attached on the rear of the computer. 5. Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident. Figure 75. Installing the rear Wi-Fi antenna ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 139: Replacing The System Board

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 133. Replacing the system board Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...
  • Page 140 23. Install the system fan. See “Replacing the system fan” on page 110. 24. Connect the external cables and the power cord to the computer. The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 141: Completing The Parts Replacement

    To install the microprocessor socket cover, do the following: 1. After you have removed the microprocessor from the failing system board, close the microprocessor retainer. Then, put the lever to the locked position to secure the retainer in place. 2. Note the orientation of the socket cover, and install one side of the socket cover into the microprocessor socket.
  • Page 142 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 143 Figure 78. Installing the computer cover 4. Install the screw to secure the computer cover. 5. If you have removed the dust shield, reinstall it. To install the dust shield, align the edges of the dust shield with the edges of the computer cover. Then, press the dust shield inward until it snaps into position.
  • Page 144 9. Update your configuration. See “Using the Setup Utility program” on page 63. 10. If a newly installed hardware component does not work normally, update the device driver. See “Keeping your computer current” on page 54. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 145: Chapter 10. Getting Information, Help, And Service

    User Guide. Lenovo Web site The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You also can do the following: • Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers.
  • Page 146: Lenovo Support Web Site

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.
  • Page 147: Using Other Services

    For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to the Microsoft Product Support Web site at http://support.microsoft.com. You also can contact the Lenovo Customer Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.
  • Page 148 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 149: Appendix A. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 150 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
  • Page 151: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.
  • Page 152 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 153: Appendix B. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 154: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 155 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix B. WEEE and recycling information...
  • Page 156 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 157: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). © Copyright Lenovo 2015, 2016...
  • Page 158: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 159: Appendix D. China Energy Label

    Appendix D. China Energy Label © Copyright Lenovo 2015, 2016...
  • Page 160 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 161: Appendix E. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 162 ThinkCentre M700 and M900 Hardware Maintenance Manual...
  • Page 163: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 164: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre The ThinkCentre logo Rescue and Recovery ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

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