Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can cause damage to the part. When you unpack an option or CRU, do not open the static-protective package containing the part until the instructions direct you to install it.
Inspect your desktop computer for dust accumulation at least once every three months. Before inspecting the computer, turn off the power and unplug the computer's power cord from the electrical outlet; then remove any dust from vents and perforations in the bezel. If you notice external dust accumulation, then examine and remove dust from the inside of the computer including heat sink inlet fins, power supply vents, and fans.
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Card reader slot (some models) USB 2.0 connectors (2) (some models) Optical drive activity indicator Optical drive eject/close button • Card reader slot Used to hold a card-shaped storage medium so that the card reader can read the data on the storage medium.
Rear view Figure 2. Rear view Power cord connector PS/2 mouse connector ® PS/2 keyboard connector DisplayPort -out connector Serial connector VGA-out connector USB 3.0 connectors (2) USB 2.0 connectors (2) Microphone connector Audio line-out connector Audio line-in connector PCI Express card area (different cards provide different connectors) Ethernet connector Security-lock slot...
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• Audio line-out connector Used to send audio signals from the computer to external devices, such as powered stereo speakers, headphones, or multimedia keyboards. To attach a stereo system or other external recording device, a cable is connected between the audio line-in connector of the device and the audio line-out connector of the computer.
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• VGA-out connector Used to send video signals from your computer to another video device, such as a monitor. Chapter 1 Product overview...
Computer components Note: Depending on your computer model, some of the following components might not be available. Figure 3. Computer components Computer cover Power supply assembly Memory module Optical drive bracket Optical drive Optical drive bezel Secondary storage drive (a 2.5-inch storage drive) Secondary storage drive bracket Power button board USB 2.0 assembly...
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Coin-cell battery Primary storage drive bracket and primary storage drive (a 2.5-inch or 3.5-inch storage drive) PCI Express card Rear Wi-Fi antenna Wi-Fi card M.2 solid-state drive Front bezel Heat sink and fan assembly (with the microprocessor underneath) Power cord Chapter 1 Product overview...
Parts on the system board Note: For the parts that are displayed on the following figure but not introduced in the following table, see “Front view” on page 1 and “Rear view” on page 3 . Figure 4. Parts on the system board 4-pin power connector Microprocessor fan connector Memory slot (DIMM1)
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The machine type and model label is attached on the side of your computer as shown.
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Your computer is preinstalled with Windows 7 or Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.
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• USB connector Expansion • Card reader (available on some models) • Memory slot • Optical drive • PCI Express x1 card slot • PCI Express x16 graphics card slot • Storage drive bay Network features • Ethernet LAN – The integrated network interface card supports the Ethernet connector on your computer. –...
• Wake on LAN Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on or woken up by a network message. The message usually is sent by a program running on another computer on the same LAN. •...
Installing a program that is ready to be installed Note: For Windows 7, depending on the computer model, some of the Lenovo programs might be ready to be installed, so you need to install them manually. Then, you can access and use these programs.
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BIOS updates. The program gathers information from the Lenovo Help Center about new updates for your computer, then sorts and displays the updates for download and installation. You have complete control of which updates to download and install.
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– Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance. Chapter 1...
Lenovo for help. In addition, some locations offer extended privileges and services to registered users. To register the computer with Lenovo, ensure that the computer is connected to the Internet. Then, go to http://www.lenovo.com/register and follow the instructions on the screen.
Guidelines about using the optical drive When using the optical drive, follow these guidelines: • Do not place the computer in a location where the drive is exposed to any of the following conditions: – High temperature – High humidity –...
Recording a disc If your optical drive supports recording, you can record a disc. Recording a disc using Windows tools To record a disc using Windows tools, do one of the following: • Burn a disc using the AutoPlay window. 1.
Connecting to a wireless LAN You can connect the computer to a wireless LAN without the use of an Ethernet cable but by means of radio waves only. Note: The wireless LAN feature is optional. To establish a wireless-LAN connection, do the following: 1.
Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility...
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Ease of Access Center Ease of Access Center on the Windows operating system enables users to configure their computers to suit their physical and cognitive needs. To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2.
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3. Follow the instructions on the screen. Screen-reader technologies Screen-reader technologies are primarily focused on software program interfaces, help information systems, and various online documents. For additional information about screen readers, see the following: • Using PDFs with screen readers: http://www.adobe.com/accessibility.html?promoid=DJGVE •...
Then, you can type a message on the computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
If the local electrical outlet style is different from the type you are currently using, contact the Lenovo Customer Support Center to purchase either an electrical plug adapter or a new power cord. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. If you cannot find the support telephone number for your country or region, contact your Lenovo reseller.
Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 6.
The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 7.
Attaching a cable lock A cable lock can be used to secure devices, such as the keyboard and the mouse, by locking the device cables to your computer. The cable lock connects to the cable-lock slots on the rear of your computer. To install a cable lock, do the following: 1.
• For Windows 7: Open the Fingerprint Manager Pro or ThinkVantage Fingerprint Software program provided by Lenovo. See “Accessing a program on the computer” on page 12. For more information about using the program, refer to the help system of the program.
The computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on the computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when the computer is off or in sleep mode.
Using BIOS passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to the computer and data. You do not have to set any passwords to use the computer. However, using passwords improves computer security. If you decide to set any passwords, read the following topics. Setup Utility program password types The following types of passwords are available: •...
3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password and press Enter. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations”...
To update the BIOS, do the following: 1. Go to http://www.lenovo.com/drivers. 2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you download.
5. Recover your operating system. See “Recovery information” on page 49. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. For more information about help, service, and technical assistance, see Chapter 8 “Getting information, help, and service”...
• If the computer has a secondary power switch on the rear of the computer, ensure that it is switched on. • The power indicator on the front of the computer is on. • The computer voltage matches the voltage available at the electrical outlet for your country or region. The operating system fails to start up Solution: Ensure that the startup sequence includes the device where the operating system resides.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 17. CD problems This section provides solutions to CD-related problems. A CD or DVD does not work Solutions: •...
Playback is slow or choppy Solutions: • Disable any background programs, such as AntiVirus or Desktop Themes. • Ensure that video resolution is set to less than 1152 x 864 pixels. Invalid disc or no disc found message Solutions: • Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. •...
• Ensure that the storage drive the computer starts up from is listed as the first startup device in the Setup Utility program. Refer to “Changing the startup device sequence permanently” on page 38. Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. In such cases, you might need to replace the storage drive.
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The wireless LAN feature does not work Solutions: • Enable the wireless LAN feature in the Setup Utility program. See “Starting the Setup Utility program” on page 35. Then, follow the instructions on the screen. • For Windows 10, enable the wireless LAN feature in Windows Settings. Click the Start button to open the Start menu, and then click Settings ➙...
3. Click Playback devices. 4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If you are using the AV profile, select Stereo Audio, and then click Set Default. 5. Click OK. Performance problems This section provides solutions to performance-related problems of the computer.
• Detach and reconnect the USB connector to reset the USB device. I cannot install the Windows 7 operating system using an external USB device Solution: Go to http://www.lenovo.com/support to download and install USB drivers. Software and driver problems This section provides solutions to software- and driver-related problems.
If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
38. 2. Follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory-default settings. – If the computer comes with the recovery disc set, follow the instructions shipped with the disc set.
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Note: To create a recovery medium, see “Good maintenance practices” on page 25. • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings. – If the computer comes with the recovery USB key, follow the instructions shipped with the USB key.
• When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
Use the instructions shipped with the option to help you make the connection and install any software or device drivers that are required for the option. Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...
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3. If a dust shield has been installed, pull it outward to remove it from the front bezel. Figure 10. Removing the dust shield 4. Release the three plastic tabs on the top of the front bezel, and then pivot the front bezel downward. Figure 11.
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5. Align the three plastic tabs on the bottom of the new front bezel with the corresponding holes in the chassis. Then, pivot the front bezel upward until it snaps into position. Figure 12. Installing the front bezel 6. Reinstall the dust shield if you have removed it. Align the edges of the dust shield with the edges of the front bezel.
Replacing the optical drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page iii . To replace the optical drive, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
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8. Insert a straightened paper clip into the emergency-eject hole adjacent to the eject/close button so that the tray slides out of the optical drive. Then, remove the optical drive bezel from the optical drive as shown. Figure 16. Removing the optical drive bezel from the optical drive 9.
11. Align the mounting studs on the bracket with the corresponding holes in the chassis, and then install the optical drive with the bracket into the drive bay assembly. Slide the optical drive with the bracket to the front of the computer until it snaps into position. Figure 19.
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5. Pressing the retaining clip as shown, pivot the drive bay assembly upward. Figure 20. Pivoting the drive bay assembly upward 6. Pressing the release tab on the drive bay assembly as shown, pivot the drive bay assembly downward until it snaps into position. Figure 21.
Replacing the storage drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page iii . To replace the storage drive, refer to one of the following topics: •...
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9. Flex the storage drive bracket to remove the 3.5-inch storage drive from the bracket. Figure 23. Removing the 3.5-inch primary storage drive from the bracket 10. Flex the storage drive bracket and insert the four pins on the bracket into the corresponding holes in the new 3.5-inch storage drive.
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11. Slide the bracket with the 3.5-inch storage drive into the storage drive bay until it snaps into position. Figure 25. Installing the bracket with the 3.5-inch primary storage drive 12. Connect the signal cable and the power cable to the 3.5-inch storage drive. 13.
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9. Remove the four screws that secure the 2.5-inch storage drive to the storage converter. Then, remove the 2.5-inch storage drive from the converter as shown. Figure 26. Removing the 2.5-inch primary storage drive from the storage converter 10. Position the new 2.5-inch storage drive into the storage converter so that the holes in the storage drive are aligned with the corresponding holes in the converter.
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12. Connect the signal cable and the power cable to the 2.5-inch storage drive. 13. Pivot the drive bay assembly downward. See “Pivoting the drive bay assembly upward and downward” on page 59. 14. Reinstall the optical drive. See “Replacing the optical drive” on page 57. 15.
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9. Remove the four screws that secure the 2.5-inch storage drive to the bracket. Then, flex the storage drive bracket to remove the 2.5-inch storage drive. Figure 29. Removing the 2.5-inch secondary storage drive from the bracket 10. Insert the two pins on the storage drive bracket with the corresponding holes in the new 2.5-inch storage drive.
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11. Position the bracket with the 2.5-inch storage drive in the secondary storage drive bay, and then slide it downward until the bracket is secured by the four retaining clips in the storage drive bay. Install the screw to secure the bracket. Figure 31.
5. Remove the screw that secures the M.2 solid-state drive. Then, gently pull the solid-state drive out of the M.2 slot. Figure 32. Removing the M.2 solid-state drive 6. Align the notch on the new M.2 solid-state drive with the slot key in the M.2 slot.
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To replace a PCI Express card, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
Replacing the heat sink and fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page iii . CAUTION: The heat sink and fan assembly might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
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6. Loosen the four screws that secure the heat sink and fan assembly to the system board in the following sequence: a. Partially remove screw , fully remove screw , and then fully remove screw b. Partially remove screw , fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the system board.
11. Position the heat sink fan duct over the new heat sink and fan assembly. Then, press the heat sink fan duct straight down until it snaps into position. Figure 37. Installing the heat sink fan duct What to do next: •...
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7. Remove any parts that might prevent your access to the memory module. Depending on your computer model, you might need to remove the PCI Express x16 graphics card for easier access to the memory module. See “Replacing a PCI Express card” on page 68. 8.
Replacing the coin-cell battery Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page iii . Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-connector assignments (configuration).
11. Reinstall the front bezel. See “Replacing the front bezel” on page 54. 12. Reinstall the computer cover and connect the cables. See “Completing the parts replacement” on page 76. 13. Turn on the computer and all connected devices. Note: When the computer is turned on for the first time after replacing the coin-cell battery, an error message might be displayed.
5. Pivot the drive bay assembly upward. See “Pivoting the drive bay assembly upward and downward” on page 59. 6. Remove the heat sink fan duct. See “Replacing the heat sink and fan assembly” on page 70. 7. Locate the power supply assembly. See “Computer components” on page 6 . 8.
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1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer. See “Computer components” on page 6 for the locations of various components in your computer. 2. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover.
Ensure that you read and understand all safety information before using the computer. Lenovo Web site The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy, upgrade, and maintain the computer. You also can do the following: •...
• Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.
For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to the Microsoft Product Support Web site at http://support.microsoft.com. You also can contact the Lenovo Customer Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
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Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &...
ENERGY STAR program requirement for computers at the time of manufacture: 10GS, 10GT, 10KN, and 10KQ. For more information about ENERGY STAR ratings for Lenovo computers, go to http://www.lenovo.com.
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre The ThinkCentre logo Rescue and Recovery ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.