Contents Before working inside your computer......8 ..................8 Before you begin ..................8 Safety instructions ..................9 Recommended tools After working inside your computer......11 Removing the base cover..........12 ....................12 Procedure Replacing the base cover..........14 ....................14 Procedure Removing the battery...........15 ....................15...
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Removing the hard drive..........22 ................... 22 Prerequisites ....................22 Procedure Replacing the hard drive..........25 ....................25 Procedure ..................25 Post-requisites Removing the coin-cell battery........26 ................... 26 Prerequisites ....................26 Procedure Replacing the coin-cell battery........28 ....................28 Procedure ..................
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Removing the speakers..........36 ................... 36 Prerequisites ....................36 Procedure Replacing the speakers..........38 ....................38 Procedure ..................38 Post-requisites Removing the touch pad..........39 ................... 39 Prerequisites ....................39 Procedure Replacing the touch pad..........45 ....................45 Procedure ..................46 Post-requisites Removing the fan............47 ...................
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Removing the power-adapter port.......54 ................... 54 Prerequisites ....................54 Procedure Replacing the power-adapter port....... 56 ....................56 Procedure ..................56 Post-requisites Removing the power and volume-buttons board..57 ................... 57 Prerequisites ....................57 Procedure Replacing the power and volume-buttons board..60 ....................60 Procedure ..................60 Post-requisites...
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..................79 Post-requisites Removing the computer base........80 ................... 80 Prerequisites ....................80 Procedure Replacing the computer base........82 ....................82 Procedure ..................82 Post-requisites Flashing the BIOS............83 Getting help and contacting Dell........84 ................. 84 Self-help resources ..................85 Contacting Dell...
Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications. Shut down your computer. The shut-down instruction varies depending on the operating system installed on your computer.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/...
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Close the display and turn the computer over. Remove the screws that secure the base cover to the computer base.
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Using a plastic scribe, pry the base cover off the computer base. plastic scribe screws (10) base cover computer base...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure Remove the screws that secure the battery to the computer base.
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Lift the battery off the computer base. routing guide hard-drive cable computer base screws (4) battery Turn the computer over and open the display. Press and hold the power button for 4 seconds to ground the system board.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Close the display and turn the computer over. Align the screw holes on the battery with the screw holes on the computer base and place the battery on the computer base.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Remove the memory module from the memory-module slot. memory-module slot securing clips (2) memory module...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory-module slot.
Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. notch memory-module slot memory module Post-requisites Replace the battery.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
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Lift the hard-drive assembly along with its cable off the computer base. tape screws (3) hard-drive assembly computer base hard-drive cable pull tab Disconnect the interposer from the hard-drive assembly. Remove the screws that secure the hard-drive bracket to the hard drive.
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Lift the hard drive off the hard-drive bracket. hard drive hard-drive bracket screws (4) interposer...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the I/O board.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Slide and remove the wireless card from the wireless-card slot. antenna cables (2) wireless card screw notch wireless-card slot I/O board...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damaging the wireless card, do not place any cables under it.
Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer. Connectors on the wireless card Antenna-cable color Main (white triangle) White Auxiliary (black triangle) Black screw antenna cables (2) wireless card I/O board...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Using a plastic scribe, gently pry out the keyboard daughter-board from the computer base. touch-pad cable latches (4) keyboard cables (2) keyboard-backlight cables plastic scribe keyboard daughter-board computer base...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Adhere the keyboard daughter-board to the computer base. Lift and hold the touch-pad cable to access the keyboard cable and keyboard- backlight cable latches under it.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the speakers along with its cable off the computer base. tabs (4) speakers (2) tapes (2) touch-pad bracket computer base speaker cable routing guide...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Using the alignment posts, place the speakers in the slots on the computer base and snap the speakers into place.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Note the touch-pad cable routing and remove the cable from the touch pad. hard-drive cable pull tab touch-pad cable latch Lift the latch and disconnect the keyboard cable from the keyboard daughter- board. Peel off the tape that secures the keyboard cable to the system board. Slide the latches and disconnect the keyboard cable from the system board.
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Peel off the keyboard cable from the computer base. keyboard cable latches (3) tape system board keyboard daughter-board Peel off the foil that secures the touch pad to the computer base.
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Lift the left speaker and peel off the tapes that secure the speaker cable to the touch-pad bracket. foil speaker tapes (2) touch-pad bracket speaker cable 10 Remove the screws that secure the touch-pad bracket to the computer base.
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Lift the touch-pad bracket at an angle and remove it from under the tabs on the computer base. computer base screws (2) tabs (2) touch-pad bracket Remove the screws that secure the touch pad to the computer base.
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Lift and slide the touch pad from under the tabs on the computer base. screws (3) computer base touch pad tabs (2)
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the touch pad under the tabs on the computer base. Align the screw holes on the touch pad with the screw holes on the computer base.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Peel off the tape and remove the I/O-board cable from the routing guides on the fan. tape I/O-board cable routing guide Disconnect the fan cable from the system board. Remove the screws that secure the fan to the computer base.
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Lift the fan along with its cable off the computer base. screws (2) computer base fan cable...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the fan with the screw holes on the computer base. Replace the screws that secure the fan to the computer base.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
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Lift the heat sink off the system board. heat sink captive screws (3) system board...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the power-adapter port along with its cable off the computer base. power-adapter port cable power-adapter port screw computer base...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the power-adapter port into the slot on the computer base. Replace the screw that secures the power-adapter port to the computer base.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Remove the power and volume-buttons board cable from the routing guide on the computer base. tape power and volume-buttons board cable routing guide Peel off the tape that secures the power and volume-buttons board to the computer base. Slide and remove the power and volume-buttons board from under the tabs on the computer base.
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Lift the power and volume-buttons board along with its cable off the computer base. computer base power and volume-buttons board tabs (2) tape power and volume-buttons board cable...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the power and volume-buttons board into the slot on the computer base and snap the power and volume-buttons board into place.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the I/O board off the computer base. screw I/O-board power and volume-buttons computer base board cable I/O-board cable pull tab...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Using the alignment posts, place the I/O board on the computer base. Align the screw holes on the I/O board with the screw holes on the computer base.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Peel off the tape that secures the display cable to the display hinge. wireless card tapes (2) routing guide antenna cables (2) screws (2) display-cable bracket display cable Windows-button board cable latch 10 Turn the computer over and open the display to 180-degree angle. CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.
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Lift the display assembly off the computer base. display assembly screws (2) display hinges (2) computer base...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
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Lift the latches and disconnect the Windows-button board cable and keyboard- backlight cable from the system board.
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Disconnect the speaker cable and the power-adapter port cable from the system board. screws (2) display-cable bracket display cable pull tab tape Windows-button board cable latches (2) keyboard-backlight cable speaker cable power-adapter port cable Using the pull tab, disconnect the hard-drive cable from the system board.
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Lift the latch and disconnect the touch-pad cable from the system board. Peel off the tape, slide the latches, and disconnect the keyboard cable from the system board. keyboard cable latches (3) tape hard-drive cable pull tab touch-pad cable 10 Remove the screws that secure the system board to the computer base.
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Lift the system board off the computer base. screws (3) system board computer base...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Entering the Service Tag in the BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the keyboard assembly off the computer base. keyboard assembly screws (32) computer base keyboard-backlight cable keyboard daughter-board latches (2) keyboard cable Turn the keyboard assembly over and place it on a clean and flat surface. Pry the keyboard off the keyboard bracket.
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Lift the keyboard along with its cables off the keyboard bracket. keyboard bracket keyboard...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Adhere the keyboard to the keyboard bracket. Turn the keyboard assembly over.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the computer base on a clean and flat surface. Post-requisites Replace the keyboard.
You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and www.dell.com services Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1...
Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.