Dial Out
Lift handset (or press Speaker key)
Choose Line (if Applicable) OR Dial 9 (system will automatically choose one for you)
Speaker Phone Note: When using the Speaker Phone you must have your MIC
the caller to hear you, turn the MIC
Parking a Call for another Employee
With an active call, Press an unlit Park key (ex. Park 1), key will then flash on all phones
Call or Page Employee to Pick Up "Park 1"
To Retrieve: Lift handset, press the flashing Park key
N
OTE
: Placing a call
ON HOLD
retrieve it (must be placed on park for other employees to retrieve call)
Placing a Call on Hold
With an active call, Press the Hold
NOTE if Using Park: When placing a call on hold, another employee will NOT be able to retrieve the call. Hold is
exclusive for yourself. If you need an employee to take that call, you will need to transfer it to them.
To Pick Up the Held Call: Press the flashing Line/Call key
Transfer a Call
With an active call, Press Transfer key
Dial Extension Number or 9 + Phone Number, announce call (optional)
Hang up for call to be transferred
Transfer a Call Directly to Voicemail
With an active call, Press Transfer key
Press the VMsg key (on display), followed by the extension (creates no disruption for the employee)
Hang up
OR
With an active call, Press Transfer key
Dial the Extension Number, then press 8 (make a half ring at employees desk before Vmail picks up)
Hang up
Intercom Calls
Lift handset (or press Speaker
Dial Extension Number
Note: Press VMsg soft key (or press 8) after the extension to go directly to voicemail
Paging
(If Applicable)
Lift handset
Press pre-programmed Page key
After the double beep, Announce Call
Hang Up (Gently)
key off if you would like to Mute the Speaker Phone
(If Applicable)
will keep your call on your
key
key)
PERSONAL CALL KEY
and
NO ONE
Page 1 of 3
key lit
RED
in order for
else will be able to
Service:
604 -856- 9155
Email:
service@natg.ca