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NEC UNIVERGE SV9100 General Description Manual
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NEC UNIVERGE SV9100 General Description Manual

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SV 9100
®
General Description Manual
NDA-31581
ISSUE 2.0

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Summary of Contents for NEC UNIVERGE SV9100

  • Page 1 SV 9100 ® General Description Manual NDA-31581 ISSUE 2.0...
  • Page 3 NEC Corporation of America reserves the right to change the specifications, functions, or features at any time without notice. NEC Corporation of America has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation of America and shall not be reproduced without prior written approval of NEC Corporation of America.

  • Page 5: Section 1 Overview

    The UNIVERGE SV9100 system provides what the customer needs today and, as business expands, the system can be expanded to grow as well. The UNIVERGE SV9100 system has a set of manuals that provide all the information necessary to install and support the system. The manuals are described in this preface.
  • Page 6 This manual provides instructions for programming the UNIVERGE SV9100 system using a multiline terminal or PC. UNIVERGE SV9100 PC Programming Manual This manual describes the operation of the PCPro program for the UNIVERGE SV9100 system. This ® program is a user-friendly Windows application that allows the user to program and configure features of the UNIVERGE SV9100 system from the PC environment.
  • Page 7 The telephone company may change its technical operations and procedures. When such changes affect the compatibility or use of the UNIVERGE SV9100 system, the telephone company is required to give adequate notice of the changes for you to maintain uninterrupted service.
  • Page 8 If equipment malfunctions, all repairs must be performed by an authorized agent of NEC Corporation of America. The user requiring service is responsible for reporting the need for service to an NEC Corporation of America authorized agent or to NEC Corporation of America.
  • Page 9 The consumer/purchaser/supplier instructions accompanying this equipment and/or software features must contain the following notice: The software contained in the UNIVERGE SV9100 to allow user access to the network must be  upgraded to recognize newly established network area codes and exchange codes as they are placed into service.

  • Page 10: Hearing Aid Compatibility

    AC power sources. This has been identified as a major nationwide problem. HEARING AID COMPATIBILITY NEC Multiline Terminals and NEC Single Line Telephones that are provided for this system are hearing aid compatible. The manufacturer of other Single Line Telephones for use with the system must provide notice of hearing aid compatibility to comply with FCC rules that now prohibit the use of non-hearing aid compatible telephones.

  • Page 11: Radio Frequency Interference

    "In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and Publishers, or other similar organization, if radio or TV broadcasts are transmitted through the Music On Hold feature of this telecommunication system. NEC Corporation CAUTION of America hereby disclaims any liability arising out of the failure to obtain such a license."...
  • Page 12 Issue 2.0 INDUSTRY CANADA REQUIREMENTS Industry Canada has established rules that permit this telephone system to be directly connected to the telephone network. Prior to the connection or disconnection of this telephone system to or from the telephone network, the telephone company must be provided with the following information. This product meets the applicable Industry Canada Technical Specifications/Le present material est conforme aux specifications techniques applicables d’industrie Canada.
  • Page 13 Issue 2.0 BATTERY DISPOSAL The UNIVERGE SV9100 system includes the batteries listed below. When disposing of these batteries, you must comply with applicable federal and state regulations regarding proper disposal procedures. Table R-1 Battery Types and Quantities for Chassis and Blades...
  • Page 14 To take advantage of all features of this system and the connected equipment, the country or network specific features should match the supported features of the system. For an overview of the supported features, refer to the documentation that comes with this system, or contact your local NEC representative.
  • Page 15 Issue 2.0 Declaration of conformity Hereby, NEC Enterprise Solutions, declares that the SV9100 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For the Declaration of Conformity, visit: http://www.nec-enterprise.com/Support/Declaration-of-Conformity/ Electromagnetic Compatibility For the SV9100 system the following warning is applicable: Warning This is a class A product.
  • Page 16 This product uses Lithium batteries. Do not use any other type. For an overview of the location of batteries used in these systems, the battery replacement or removal instructions, please refer to the UNIVERGE SV9100 System Hardware Manual. R-10...

  • Page 17: Table Of Contents

    Chapter 1 Introduction to UNIVERGE SV9100 Section 1 System Overview............1-1 Section 2 UNIVERGE SV9100 System Capacities ......1-2 Section 3 SV9100 Digital and IP Multiline Telephone Line Up ..1-3 Modular Design................1-3 Digital and IP Telephones............1-4 3.2.1 Digital Telephones ...............1-5...
  • Page 18 Issue 2.0 Section 3 Maintenance ............... 4-3 Chapter 5 Hardware Specifications Section 1 System Capacities ............5-1 System Chassis Capacities ............5-1 System Blade Capacities............5-5 System Trunk/Port/Channel Capacities........5-11 Section 2 Chassis Power Based Calculator Chart ......5-14 Section 3 Traffic Capacity ............
  • Page 19 Issue 2.0 Section 7 Battery Backup............5-29 System Backup (Optional) ............5-29 Memory Backup ................ 5-29 Section 8 Audible and Visual Indication ........5-30 Tone Patterns ................5-30 Multiline Terminal LED Flash Patterns........5-30 SV9100 General Description Manual...

  • Page 20: Issue

    Issue 2.0 Table of Contents...
  • Page 21 LIST OF FIGURES Figure 1-1 UNIVERGE SV9100 CHS2UG GW-US 9.5” Chassis ............1-2 Figure 1-2 UNIVERGE SV9100 9.5” Base and Expansion Chassis ..........1-3 Figure 1-3 UNIVERGE SV9100 CHS2UG-US 19” Chassis Expandability ........1-3 Figure 1-4 UNIVERGE SV9100 Telephone Modular Design ............1-4 Figure 1-5 Simplified SV9100 System (9.5”...
  • Page 22 Issue 2.0 List of Figures...

  • Page 23: Section 1 Equipment List

    LIST OF TABLES Table R-1 Battery Types and Quantities for Chassis and Blades ..........R-7 Table 1-1 Terminal Category Reference Chart ................1-7 Table 1-2 Connectivity of Options (DT300/DT700) ..............1-11 Table 1-3 Connectivity of Options (DT400/DT800) ..............1-12 Table 2-1 Feature Comparison List ....................
  • Page 24 Issue 2.0 Table 5-7 SV9100 9.5” (Base and Expansion) Maximum System Capacities – Trunks/Ports/Channels ................ 5-13 Table 5-8 Board Power Factor ....................5-14 Table 5-9 Maximum Number of Packages Installed ..............5-14 Table 5-10 Terminal Power Factor ..................... 5-15 Table 5-11 IP Terminal Power Factor Chart – DT700 ..............5-16 Table 5-12 IP Terminal Power Factor Chart –...

  • Page 25: Chapter 1 Introduction To Univerge Sv9100

    NEC offers two variations of the UNIVERGE SV9100 to accommodate customers’ specific business needs. The UNIVERGE SV9100-E can be deployed in either an all-IP or a hybrid IP/Digital  environment, enabling companies to take full advantage of more advanced Unified Communications (UC) options.

  • Page 26: Univerge Sv9100 System Capacities

    1-2. Figure 1-1 UNIVERGE SV9100 CHS2UG GW-US 9.5” Chassis The UNIVERGE SV9100 9.5" Base chassis provides up to 16 trunk ports or 32 extension ports. An Expansion Chassis can be installed to the right of the Controlling or Base Chassis providing an additional 48 ports (40 trunk/ 80 stations maximum) and can include any combination of stations and trunks below this number.

  • Page 27: Modular Design

    CHS2UG B-US CHS2UG E The UNIVERGE SV9100 CHS2UG-US chassis is a compact 19” module that has six slots and one PSU. One chassis supports a maximum of 80 station ports/40 analog trunks. The system can be expanded to 320 station ports/184 trunks by adding three chassis (a total of four chassis).

  • Page 28: Digital And Ip Telephones

    Figure 1-4 UNIVERGE SV9100 Telephone Modular Design Digital and IP Telephones The UNIVERGE SV9100 system offers a variety of digital and IP multiline telephones that are compatible with the system. All telephone models are offered in both black and white.

  • Page 29: Digital Telephones

    Issue 2.0 3.2.1 Digital Telephones The digital telephones offer two terminal types in its line up: Value and Economy. Economy Telephones –  the economy telephones are offered in a 2-button non-display, a 6-button with display and a DTL-2E-1 DTZ-2E-3 12-button with display model.

  • Page 30: Ip Telephones

    ITL-8LD-1 ITZ-8LD-3 ITZ-12CG is equipped with a color LCD display. Refer to Table 1-2 Connectivity of Options (DT300/DT700) on page 1-11 Table 1-3 Connectivity of Options (DT400/DT800) on page 1-12 for a list of upgrade options. Introduction to UNIVERGE SV9100...

  • Page 31: Terminal Category Reference

    Issue 2.0 IP Sophisticated Telephones –  the feature that sets this telephone apart as the flagship model is the large color touch panel LCD. The 10-key dial pad is backlit for easy viewing. The telephone supports full-duplex handsfree operation and PSTN (Public Switched Telephone Sophisticated Network) adapter for analog...
  • Page 32 Optional 60-button DSS Console provides 60 programmable keys and provides  users a Busy Lamp Field (BLF) and 1-button access to extensions, trunks, and system features Available in black and white  Introduction to UNIVERGE SV9100...
  • Page 33 IP terminal provides a 5” color touch panel  (Sophisticat Features of the telephone provide easy use of NEC Unified communications  and third-party telephony XML applications Access to 32 telephony feature lines across an IP backbone, built-in full duplex ...

  • Page 34: Upgradeable Telephone Options

    12CG equipped with color LCD display  12CG/12DG support Gigabit Ethernet  3.2.4 Upgradeable Telephone Options The following charts provide a quick overview of the options available with the DT Series terminals for UNIVERGE SV9100 1-10 Introduction to UNIVERGE SV9100...

  • Page 35: Table 1-2 Connectivity Of Options (Dt300/Dt700)

    Issue 2.0 Table 1-2 Connectivity of Options (DT300/DT700) IP Terminals Digital Terminals Value ITL-8LD-1 Value Economy Economy Terminal Options ITL-12D-1 ITL- DTL-8LD-1 Sophisticated ITL-2E-1 ITL- DTL-2E-1 12CG-3 ITL- DTL-12D-1 ITL-320C-1 TEL 6DE-1 DTL-6DE-1 12DG-3 ITL- DTL-24D-1 ITL-8LDE-1 DTL-12E-1 24D-1 ITL- DTL-32D-1 32D-1 Ten Key Kit...

  • Page 36: Equipment And Applications Overview

    Analog Port adapter with Ringer Equipment and Applications Overview The primary target of the UNIVERGE SV9100 system is the small to medium-sized business. As such, it supports a number of robust applications and additional equipment that add value to the system. These include: Contact Center ...

  • Page 37: Figure 1-5 Simplified Sv9100 System (9.5" Gateway And Base) Connectivity

    Issue 2.0 External Speakerphones  Doorphones  External Speakers  Wireless DECT SIP  CO/PBX lines, Centrex lines, Direct Inward Dialing (DID), Tie lines, FT1 lines,  ISDN-BRI and ISDN-PRI line Communications between legacy stations/trunks and IP stations/IP networks are made using a VoIP daughter board, which converts packet-based voice data to TDM-based voice data, and vice versa.

  • Page 38: Figure 1-6 Simplified Sv9100 System (9.5" Base And Expansion) Connectivity

    Issue 2.0 Figure 1-6 Simplified SV9100 System (9.5” Base and Expansion) Connectivity SV9100 9.5” Base Expansion Chassis Figure 1-7 Simplified SV9100 System (19”) Connectivity SV9100 19” Expanded System 1-14 Introduction to UNIVERGE SV9100...

  • Page 39: Chapter 2 Features

    This chapter provides a feature comparison list, which compares the UNIVERGE SV8100 and UNIVERGE SV9100 feature names. The remainder of the chapter provides a list of all UNIVERGE SV9100 features and a brief description. For a more detailed description of the feature, refer to the UNIVERGE SV9100 Features and Specifications Manual.
  • Page 40 Issue 2.0 Table 2-1 Feature Comparison List (Continued) UNIVERGE SV8100 Feature Name UNIVERGE SV9100 Feature Name Battery Backup – System Power Battery Backup – System Power Callback Callback Caller ID Caller Return Caller ID Caller Return Caller ID Caller ID Caller ID –...
  • Page 41 Issue 2.0 Table 2-1 Feature Comparison List (Continued) UNIVERGE SV8100 Feature Name UNIVERGE SV9100 Feature Name CO Message Waiting Indication CO Message Waiting Indication Data Line Security Data Line Security Delayed Ringing Delayed Ringing Department Calling Department Calling Department Step Calling...
  • Page 42 Issue 2.0 Table 2-1 Feature Comparison List (Continued) UNIVERGE SV8100 Feature Name UNIVERGE SV9100 Feature Name Group Call Pickup Group Call Pickup Group Listen Group Listen Handset Mute Handset Mute Handsfree and Monitor Handsfree and Monitor Handsfree Answerback/Forced Intercom Ringing...
  • Page 43 Issue 2.0 Table 2-1 Feature Comparison List (Continued) UNIVERGE SV8100 Feature Name UNIVERGE SV9100 Feature Name ISDN Compatibility ISDN Compatibility IVR – Appointment Reminder Server IVR – Appointment Reminder Server IVR – Broadcast Server IVR – Broadcast Server Not Supported K-CCIS –...
  • Page 44 Issue 2.0 Table 2-1 Feature Comparison List (Continued) UNIVERGE SV8100 Feature Name UNIVERGE SV9100 Feature Name Operator Operator (OPX) Off-Premise Extension (OPX) Off-Premise Extension Paging, External Paging, External Paging, External (VRS) Paging, External (VRS) Paging, Internal Paging, Internal Park Park...
  • Page 45 Issue 2.0 Table 2-1 Feature Comparison List (Continued) UNIVERGE SV8100 Feature Name UNIVERGE SV9100 Feature Name Not Supported Simple MCU Video Simple Network Management Protocol (SNMP) Simple Network Management Protocol (SNMP) Single Line Telephones, Analog 500/2500 Sets Single Line Telephones, Analog 500/2500 Sets...

  • Page 46: Features Descriptions

    Issue 2.0 Table 2-1 Feature Comparison List (Continued) UNIVERGE SV8100 Feature Name UNIVERGE SV9100 Feature Name uMobility – Server Based Future uMobility – Wi-Fi Client uMobility – Wi-Fi Client Unicast/Multicast Paging Mode Unicast/Multicast Paging Mode Uniform Call Distribution (UCD) Uniform Call Distribution (UCD)

  • Page 47: Alphanumeric Display

     Alarm Reports The UNIVERGE SV9100 system logs various errors and reports information about the operation that can be used to determine the cause of a problem. The system can indicate several errors on the multiline telephone display, output to a USB stick on the GCD-CP10, or be downloaded in PCPro.

  • Page 48: Attendant Call Queuing

    Ancillary Device Connection allows installation of selected peripheral (ancillary) devices to a multiline terminal. This feature enhances peripheral device objectives. An UNIVERGE SV9100 multiline terminal user can accomplish this by using the AP(R)-R/APR-L Unit (Analog Port Adapter with Ringer) or AP(A)-R Unit (Analog Port Adapter without Ringer) for analog telephone devices, or installing the AD(A)-R/ APA-L Unit to connect devices such as tape recorders.

  • Page 49: Background Music

    The ARS feature can add or delete digits and route calls according to predetermined levels. When UNIVERGE SV9100 systems are networked together by Tie lines or K-CCIS, the networked systems can be called by a system number and a user extension number, just an extension number, or by using a trunk access code.
  • Page 50 Issue 2.0 The use of monitoring, recording, or listening devices to eavesdrop, monitor, retrieve, or record telephone conversation or other sound activities, whether or not contemporaneous with transmission, may be illegal in certain CAUTION circumstances under federal or state laws. Legal advice should be sought prior to implementing any practice that monitors or records any telephone conversation.
  • Page 51 Issue 2.0 Caller ID Caller ID allows a display terminal to show an incoming caller’s telephone number (called the Directory Number or DN) and optional name. The Caller ID information is available as pre-answer display. With the pre-answer display, the user previews the caller’s number before picking up the ringing line.

  • Page 52: Call Duration Timer

    Issue 2.0 Call Duration Timer Call Duration Timer lets a multiline terminal with an LCD time their trunk calls on the telephone display. This helps users that must keep track of their time on the telephone. For incoming trunk calls, the Call Time begins as soon as the user answers the call.

  • Page 53: Call Monitoring

    Issue 2.0 Call Forwarding with Follow Me reroutes calls from the destination extension. To reroute calls from the initiating (forwarding) extension, use Call Forwarding. Call Forwarding – Centrex The Call Forwarding – Centrex feature allows a station user to forward an incoming PBX/Centrex CO call to an outside location using the same PBX/Centrex CO line to free the line for additional use.

  • Page 54: Call Redirect

    Issue 2.0 Call Redirect Call Redirect allows a multiline terminal user to transfer a call to a predefined destination (such as an operator, Voice Mail, or another extension) without answering the call. This can be useful if you are on a call and another rings in to your extension. When you press the Call Redirect key, the call is transferred, allowing you to continue with your current call.

  • Page 55: Class Of Service

    Issue 2.0 Press a Trunk Group Routing (dial 9) Key  Dial a code for a specific trunk ( 9 + the trunk number)  Dial a code for a Trunk Group (704 + group number)  Dial a code for Trunk Group Routing or ARS (9) ...
  • Page 56 Issue 2.0 Code Restriction Code Restriction limits the numbers an extension user may dial. By allowing extensions to place only certain types of calls, you can better control long distance costs. The system applies Code Restriction according to the Code Restriction Class. The system allows for up to 15 Code Restriction Classes and 960 extensions Code Restriction Override Code Restriction Override lets a user temporarily bypass the Code Restriction for an...
  • Page 57 Issue 2.0 Conference Conference lets an extension user add additional inside and outside callers to their conversation. With Conference, a user can set up a multiple-party telephone meeting without leaving the office. The GCD-CP10 provides 64 (96 when the analog modem function is not used) conference ports, to allow any number of internal or external parties to be conferenced together for a limit of 32 parties.
  • Page 58 Issue 2.0 The GCD-CP10 provides 64 (96 when the analog modem function is not used) conference circuits, to allow two groups of internal or external parties to be conferenced together up to a limit of 32. Privacy Mode Toggle Option The Privacy Mode Toggle option allows an extension user to quickly change an outside call from non-private to private mode.

  • Page 59: Continued Dialing

    (VMWI) standards. Visual Message Waiting Indication visually indicates to a user that a message is present in their voice mail box. When VMWI is provided, the UNIVERGE SV9100 provides a flashing LED on a line key assigned with the trunk appearance.

  • Page 60: Data Line Security

    Issue 2.0 The VMWI standard supported by the UNIVERGE SV9100 includes: Type 1 Caller ID, FSK without power ringing using the MDMF protocol  Type 1 Caller ID, FSK without power ringing using the SDMF protocol  Data Line Security...

  • Page 61: Dial Tone Detection

    Digital Trunk Clocking The UNIVERGE SV9100 GCD-CP10 has a built-in clock source for all digital trunk blades. Digital trunk blades are connected via an internal PLO (Phase Locked Oscillator) to derive Primary Clock from the network in priority order. If priority is set up incorrectly, or if two primary clocks are coming in, slips may occur causing improper data synchronization.
  • Page 62 Issue 2.0 Direct Inward Dialing (DID) Direct Inward Dialing (DID) lets outside callers directly dial a system extension. DID saves time for callers who know the extension number they want to reach. To place a DID call, the outside caller dials the local exchange (NNX) and additional digits to ring the telephone system extension.
  • Page 63 Issue 2.0 To use DISA, the employee: Dials the telephone number that rings the DISA trunk.  Waits for the DISA trunk to automatically answer with a unique dial tone.  Dials the 6-digit DISA password (access code).  Waits for a second unique dial tone. ...

  • Page 64: Door Box

    You can also customize the tones the system uses for splash tone, confirmation tone, trunk ring tone, Intercom ring tone and Alarm ring tone. Refer to the UNIVERGE SV9100 Programming Manual for more details.
  • Page 65 Issue 2.0 Five Do Not Disturb options are available at each extension. These options can be accessed via multiline terminal Softkeys, DND feature key or DND system access code. 1 = Incoming trunk calls blocked  2 = Paging, incoming Intercom, Call Forwards and transferred trunk calls ...

  • Page 66: E911 Compatibility

     Facsimile CO Branch Connection The UNIVERGE SV9100 system provides branch connection of locally provided facsimile machines to CO/PBX lines. Additional dedicated CO/PBX lines are not required for a facsimile to operate. The facsimile shares any CO/PBX line on the COI Package and Power Failure (PF) circuit.

  • Page 67: Forced Trunk Disconnect

    Issue 2.0 Flexible System Numbering Flexible System Numbering lets you reassign the system port-to-extension assignments. This allows an employee to retain their extension number if they move to a different office. In addition, factory technicians can make comprehensive changes to your system number plan. You can have factory technicians: Set the number of digits in internal (Intercom) functions.

  • Page 68: Group Call Pickup

    Group Listen. Handset Mute Handset Mute is provided to most terminals connected to the UNIVERGE SV9100 system. While talking on the multiline terminal handset, a station user can dial a feature code or press Mic to mute the transmit speech path. The station user can still hear the outside (or intercom) voice.

  • Page 69: Headset Operation

    Issue 2.0 Automatic Handsfree  The user can press a trunk line key or virtual extension key without lifting the handset or pressing Speaker. An extension can have Automatic Handsfree for only outgoing calls or both outgoing and incoming calls. Monitor ...
  • Page 70 Issue 2.0 Hotel/Motel Your UNIVERGE SV9100 telephone system provides Hotel/Motel services in addition to the many features available to business users. These Hotel/Motel services help you run your facility more efficiently, save you time and money, and provide your guests with more responsive service.
  • Page 71 Issue 2.0 In addition, the Hotline key shows the status of the partner extension. When the key is . . . The extension is . . . Idle Busy or ringing Fast Flash DND – All calls (option 3) or Intercom calls (option 2) Double Wink On ACD Agent logged on the group Wink Off...
  • Page 72 Issue 2.0 Personal Answering Machine Emulation  Voice Mail Overflow  Message Center Mailbox  Voice Mail Caller ID  Voice Mail Queuing  Message Key will Operate as Voice Mail Key  InMail Available  InMail: External Transfer Available ...
  • Page 73 Issue 2.0 RNA Attempts: The number of times the system will try the destination when it is  unanswered. The system cancels notification callouts for this entry when the RNA Attempts number is met. Security: Enables or disables the Security Code requirement for the notification ...
  • Page 74 Issue 2.0 The Find-Me Follow-Me destinations are set up in the Notification Schedule. Each of the three entries can be individually enabled or disabled and provides options for: Start Hour: Time the destinations become active.  End Hour: Time the destinations become inactive. ...
  • Page 75 Access to the InMail compact flash drive is via the HTML User Pro (Web Pro). Instant Access Application (IAA) The Instant Access Application (IAA) feature is a server based XML application that allows NEC IP display phones (DT710/DT730/DT730G/DT750/DT830 and DT830G) access to the following options and features: Voice Mail ...
  • Page 76 IP Multiline Station (SIP) The UNIVERGE SV9100 system supports IP extensions using a variety of multiline terminals. These telephones have the same look and functionality of typical multiline telephones, but they are connected to the CCPU via IP rather than by a hardwired connection to a DLC port.
  • Page 77 Issue 2.0 ITL-8LD-1 (BK) TEL/ITL-8LD-1 (WH) TEL  ITL-12D-1 (BK) TEL/ITL-12D-1 (WH) TEL  ITL-12CG-3 (BK) TEL  ITL-12DG-3 (BK) TEL  ITL-12PA-1 (BK) TEL  ITL-24D-1 (BK) TEL/ITL-24D-1 (WH) TEL  ITL-32D-1 (BK) TEL/ITL-32D-1 (WH) TEL  ITL-320C-1 (BK) TEL/ITL-320C-2 (BK) TEL ...
  • Page 78 Issue 2.0 The ML440 provides numerous features and conveniences for optimal comfort. Its illuminated graphic color LCD display enables use in poorly lit environments, while its internal loudspeaker provides Handsfree operation with excellent sound quality. Powerful encryption techniques ensure secure communication, and it can also provide the subscriber with most of the features available for a wired phone, in addition to its roaming and handover capabilities.
  • Page 79 IETF (Internet Engineering Task Force) RFC3261. Other RFC designations, such as RFC3842, refer to a later implementation of SIP and may be supported by the UNIVERGE SV9100. Commonly called SIP Station, this feature is used for IP Stations using SIP.
  • Page 80 LAN or WAN. The voice from the telephone is digitized and then put into frames to be sent over a network using Internet Protocol. The UNIVERGE SV9100 Voice over IP Trunk – H.323 package allows communication using standard H.323 (Normal and Fast Start) Protocol and allows connectivity to any H.323 standards compliant voice gateway and gatekeeper.
  • Page 81 IP Trunk – (SIP) Session Initiation Protocol The UNIVERGE SV9100 IP Trunk SIP package sends the real time voice over the corporate LAN or WAN. The voice from the telephone is digitized and then put into frames to be sent over a network using Internet protocol.
  • Page 82 Issue 2.0 SIP Trunk E.164 CLIP Enhancement With the SIP Trunk E.164 CLIP Enhancement enabled, when an incoming SIP call from an external ITSP is presented at the system with a + in the From header field as the international access code, it is recognized and displayed as an international call at the terminal display and also logged in the terminals incoming caller history, allowing any outbound calls made from a multiline terminals caller history possible using this numbering...

  • Page 83: Isdn Compatibility

    For single phone applications, the NEC 1-Port Digital Call Logging Unit can be used. This will only support digital DT300 phone applications. For up to 16 digital ports or VoIP traffic the NEC IP/Digital Back Office call logging unit can be used.
  • Page 84 ISDN-PRI (Integrated Service Digital Network – Primary Rate Interface) is a Public Switched Telephone Network (PSTN) service that provides 23 B channels and a single D channel (23B+1D) for trunking. The UNIVERGE SV9100 supports it. Caller ID indication displays the calling party telephone number on the LCD of the multiline terminal for CO incoming calls.
  • Page 85 Issue 2.0 IVR – Appointment Reminder Server The IVR – Appointment Reminder Server solution is designed to provide a knowledge-based, intelligent distributed application to optimize the scheduling and reminder of appointments. The IVR – Appointment Reminder Server is an external software application that connects to the SV9100 through Standard SIP Ports.
  • Page 86 UNIVERGE SV9100 and UNIVERGE SV9100 and a NEAX IPS, IPX, SV7000, UNIVERGE SV8100, UNIVERGE SV8300 and UNIVERGE SV8500. The UNIVERGE SV9100 uses the NEC proprietary CCIS Peer to Peer protocol  over IP to communicate between system to system.
  • Page 87 Network. When using this feature, both Voice and Data Communication lines are integrated into one network and communication costs can be reduced. This feature is available between UNIVERGE SV9100, UNIVERGE SV8100 and NEAX PBX systems. The following features are provided: Automatic Recall ...
  • Page 88 Issue 2.0 Quick Transfer to Voice Mail  Station-to-Station Calling  Uniform Numbering Plan  Voice Call  Voice Mail Integration   Not supported with NEAX PBX.  K-CCIS – T1 Key-Common Channel Interoffice Signaling (K-CCIS) allows multiple systems to be connected to provide additional feature compatibility, above what normal Tie Lines provide.

  • Page 89: Last Number Redial

    Pressing Redial repeatedly scrolls through the last 10 numbers dialed. Licensing Licenses are used to activate certain features and applications for the UNIVERGE SV9100. Refer to the UNIVERGE SV9100 Features and Specifications Manual for more details. Temporary License Temporary License activates all valid feature licenses and all port maximum licenses.

  • Page 90: Line Preference

    Issue 2.0 Line Load Control The Line Load Control feature allows the system to be configured so that resource use is limited to certain stations during very high system load conditions. This allows only high priority phone access to phone system resources during very high CPU load conditions.

  • Page 91: Loop Keys

     Only loop keys Maintenance The UNIVERGE SV9100 system has several utilities to assist in troubleshooting and diagnosing problems both during and after installation. PCPro can remotely access the UNIVERGE SV9100 for maintenance and diagnostics. Within PCPro, the debug terminal can be accessed to monitor the systems activity and logging.

  • Page 92: Memo Dial

    Issue 2.0 The GCD-CP10 provides two blocks of 32 conference circuits (or three blocks of 32 conference circuits when the modem function is not used), allowing each block to have any number of internal or external parties conferenced up to the block limit of Meet Me Paging Meet Me Paging allows an extension user to Page a co-worker and privately meet with them on a Page zone.

  • Page 93: Microphone Cutoff

    A mobile extension is an external telephone (preferably a mobile phone) linked to the UNIVERGE SV9100 via a Proxy Port to operate as an internal single line telephone extension. The extension sends DTMF signals to the system allowing access to the system features.

  • Page 94: Music On Hold

    Multiple Trunk Types The UNIVERGE SV9100 supports many different Trunks in the system (DID, E&M Tie Lines, Loop Start, Ground Start, ISDN BRI, ISDN PRI, and T-1 trunks). The system supports up to 400 trunks in the expanded port package, and a maximum of 56 trunks in the basic port package.
  • Page 95 NEC Meeting Center (NMC) The SV9100 can support the NEC Meeting Center (NMC) feature. NEC Meeting Center, a sophisticated audio conferencing, web collaboration and mass notification solution for the SV9100, equips your employees with the tools they need to help them improve efficiency, lower spending by reducing the need for travel and stay informed.

  • Page 96: Night Service

    Issue 2.0 Night Service Night Service lets system users activate one of the Night Service modes. Night Service redirects calls to their night mode destination, as determined by Assigned and Universal Night Answer programming. A user typically activates Night Service after normal working hours, when most employees are unavailable to answer calls.
  • Page 97 Paging, External Paging allows a user to locate another employee or make an announcement without calling each extension individually. The UNIVERGE SV9100 system allows up to eight External Paging zones, or a common zone output provided by the CPU (Speaker 9). All other speakers (1~8) require a port on a PGD(2)-U10 ADP, with a maximum of two external paging circuits per module.
  • Page 98 Issue 2.0 Paging, External (VRS) Paging, External (VRS) enables the use of prerecorded VRS messages for External Paging. The advantage of this feature is saving time for the users who regularly use External Paging with the same announcements. Paging, Internal Internal Paging lets extension users broadcast announcements to other multiline terminal users.

  • Page 99: Pbx Compatibility

    Number Dialed. This gives the connected PBX time to set up its trunk circuits. PC Programming The UNIVERGE SV9100 has three different methods for programming. The first is via the handset, the second is by PCPro and third by WebPro.

  • Page 100: Power Failure Transfer

    Issue 2.0 PCPro is a Microsoft Windows based application. It allows the technician/system administrator to download a database from the system, make changes, and then upload. The WebPro application is a web server running on the GCD-CP10 blade of the SV9100 system.

  • Page 101: Private Line

    Issue 2.0 Incoming Prime Line Preference  When the Prime Line rings the extension, lifting the handset answers the call. Incoming Prime Line Preference could benefit the Service Department dispatcher who must quickly answer customer service calls and then dispatch repair technicians.

  • Page 102: Redial Function

    Speed Dial bin number to access System Speed Dial. Remote (System) Upgrade With PCPro or WebPro, the UNIVERGE SV9100 can be remotely upgraded to a newer version of main system software. When a new version of main system software is released, a firmware package file is provided. Using the PCPro or WebPro application, a technician can remotely upgrade the firmware on the GCD-CP10.
  • Page 103 Issue 2.0 When the multiline terminal is idle, the Reverse Voice Over key functions the same as a Hotline or One-Touch key. A multiline terminal Reverse Voice Over key also shows at a glance the status of the associated extension: When the key is .
  • Page 104 Audio Recording storage capacity: 16 hours  RGA Router The NEC GCD-RGA Router Gateway blade is a plug-in blade for the UNIVERGE SV9100 Communications Server that offers a business-class routing/switching solution as well as application hosting. The GCD-RGA provides a WAN Router and 4-Port Gigabit Ethernet Switch in a single SV9100 blade.

  • Page 105: Ring Groups

    Issue 2.0 Virtual Private Network (VPN)  Quality of Service (QOS)  Firewall  Services Management  4-Port Gigabit Ethernet Switch  Web-based administration  The GCD-RGA is also an Application Server blade that supports the RGA  Conference application. Refer to the RGA Conference feature for more information. Ringdown Extension, Internal/External With a Ringdown Extension, a user can call another extension, outside number, or Speed Dialing number by lifting the handset.

  • Page 106: Room Monitor

    Issue 2.0 Room Monitor Room Monitor lets an extension user listen to the sounds in a co-worker’s area. For example, the receptionist could listen for sounds in the warehouse when it is left unattended. To use Room Monitor, the initiating extension and the receiving extension must activate it.
  • Page 107 Issue 2.0 Secondary Incoming Extension Secondary Incoming Extensions (SIEs) are incoming appearance keys of actual stations assigned in the system. SIE keys are assigned to programmable function keys and can appear on an individual station, or multiple stations. Incoming internal calls, ringing DIL/Tie/DID/CO Transfer calls, or call forwarded calls can be picked up from an SIE.

  • Page 108: Table 2-2 Selectable Display Messaging Defaults

    Issue 2.0 Remote Inspection  Automatically ring the terminal with pre-programmed schedule in order to check whether users answer or not. If not answered, Emergency Call is placed to predefined destination automatically. Selectable Display Messaging An extension user can select a programmed Selectable Display Message for their extension.

  • Page 109: Serial Call

    Issue 2.0 Selectable Ring Tones An extension user can change the way trunks or internal calls ring their telephone. Selectable Ring Tones allow an extension user to set up unique ringing for their calls. This is important in a crowded work area where several telephones are close together.
  • Page 110 Issue 2.0 VOIP Information  SNMP traps can be used for the purpose of monitoring SV9100 alarms via SNMP. When any of the alarms are triggered on the SV9100, they can be reported in the SNMP application. Single Line Telephones, Analog 500/2500 Sets The system is compatible with 500 type (Dial Pulse) and 2500 type (DTMF) analog single line telephones (SLTs).
  • Page 111 Issue 2.0 Speed Dial – System/Group/Station Speed Dialing gives an extension user quick access to frequently called numbers. This saves time, for example, when calling a client with whom they deal often. Instead of dialing a long telephone number, the extension user dials the Speed Dialing code.
  • Page 112 Issue 2.0 Storing a Flash To enhance compatibility with connected Centrex and PBX lines, a Speed Dialing bin can have a stored Flash command. For example, storing 9 Flash 926 5400 causes the system to dial 9, flash the line, and then dial 926 5400. The Flash can be stored by the user from their telephone or by the system administrator during system programming.

  • Page 113: Station Message Detail Recording

    Issue 2.0 Station Message Detail Recording Station Message Detail Recording (SMDR) provides a record of both system trunk calls and internal calls. Typically, the record outputs to a customer-provided printer, terminal, or SMDR data collection device. SMDR allows you to monitor the usage at each extension and trunk.
  • Page 114 Multiple SIP Trunk carriers can be utilized when NetLink is configured. SV9100 PoE Gigabit Switch The NEC PoE Gigabit Switch card (GSWU) is a fully managed switch which brings gigabit speeds to users while adding a whole new level of intelligence and security to networks.
  • Page 115 Issue 2.0  802.3af compliant, supplies up to IEEE standard maximum 15.4W on eight 10/100/ 1000 ports Link/ACT, POE System Simplified QoS management using 802.1p, Diffserv or ToS traffic prioritization  specifications Granular security and QoS implementation  802.1Q based VLANs enable segmentation of networks for improved performance ...
  • Page 116 Issue 2.0 SV9100 UC Suite The SV9100 UC Suite allows users to control their SV9100 terminal from their PC (Deskset mode) or the PC can become their SV9100 terminal (Softphone - IP Soft Phone Mode). Through licensing control and user selection, the application can be tailored to meet the needs of a variety of end users.
  • Page 117 NOTE UC Client The UC Client enhances the operation of the NEC digital telephone set by providing easy access to common, and not so common, UNIVERGE SV9100 voice control features. This software application provides a very intuitive user interface that can be conveniently located at the top or bottom of the PC screen.
  • Page 118 UC Client. UC Client runs on a PC and communicates with the UNIVERGE SV9100 through TCP/IP. The UC Client can be run for a physical deskset station or a Softphone station. When calls come into the station, the UC Client displays it on the PC, and provides several features that allow the user to handle the call quickly.
  • Page 119 Issue 2.0 CO ground start  Direct Inward Dialing  Tie lines [Two-wire (four-lead) type 1 tie lines (FIC TL11M) only].  The GCD-PRTA blade uses the first block of 24 consecutive trunks. For example, if you have GCD-4COTB with GPZ-4COTF installed for trunks 1~8, the T1/PRI Interface automatically uses trunks 9~32.

  • Page 120: Tapi Compatibility

    Issue 2.0 Tandem Trunking (Unsupervised Conference) Tandem Trunking allows an extension user to join two outside callers in a Trunk-to-Trunk Conference. The extension user can then drop out of the call, leaving the trunks in an Unsupervised Conference. The extension user that established the conference is not part of the conversation.
  • Page 121 Override. Traffic Reports The system can send data to a PC connected to the UNIVERGE SV9100. The telephone call traffic data for each extension is captured for use with the Station Message Detail Recording (SMDR) feature.

  • Page 122: Trunk Groups

    Issue 2.0 Automatic On-Hook Transfer Operation With Automatic On-Hook Transfer, a Transfer goes through as soon as the transferring user hangs up. Automatic On-Hook Transfer makes transferring calls easier. Prevent Recall of Transferred Call The Class of Service program allows you to prevent a Transferred call from recalling the originating extension if the call is not answered.

  • Page 123: Trunk Group Routing

    UM8000 Mail The UM8000 Mail voice mail system, using the UNIVERGE SV9100 system and a Local Area Network, provide Unified Messaging services for voice, fax and email messages with access at either the desktop PC or the telephone. Unified Messaging lets the PC control telephone calls and information about each inbound and outbound call.
  • Page 124 Issue 2.0 Call Forwarding to Voice Mail  Leaving a Message  Transferring to Voice Mail  Live Record  Live Monitor  Voice Mail Overflow  Voice Mail Caller ID  Quick Transfer to Voice Mail  Optional UM8000 Mail TeLANophy Module Features ®...
  • Page 125 Issue 2.0 Make calls from the smart phone that uses your office telephone system’s default  number. Hold and Transfer calls to other stations in the telephone system.  Talk on the smart phone and not use any cellular network minutes when using the ...
  • Page 126 Issue 2.0 Uniform Call Distribution (UCD) With Uniform Call Distribution (UCD), an extension user can call an idle extension in a programmed UCD Group (Department Group – 64 Department Groups available) by dialing the group pilot number. For example, this would let a caller dial the Sales department just by knowing the Sales department pilot number.
  • Page 127 Universal Slots The UNIVERGE SV9100 has six universal slots, and up to four cabinets can be installed. The system uses the same chassis for the 64, 256 and unlimited systems to support up to 24 Universal Slots.
  • Page 128 Up to 512 CAR/VE keys are provided. Voice Call Recording When using NEC DT 300 and DT 700 desktop terminals, telephone calls can be monitored, recorded and stored. For DT 300 (TDM) terminals, the NEC 4-Port Digital Call Logging Unit –...
  • Page 129 Issue 2.0 The second player option is the VSR Manager. Take your call recording environment to the next level with NEC VSR application software. VSR Manager provides advanced visibility, access, retrieval, and playback tools for the VSR Recorder administrators. It provides an intuitive...
  • Page 130 Issue 2.0 NEC SonicView Recorder (2.7) ™ The NEC SonicView Recorder application is an easy-to-use yet powerful web-based call recording solution. The SonicView software offers robust features designed specifically for business users who want to make use of Enterprise call data for reporting, analysis and monitoring.

  • Page 131: Voice Over

    Issue 2.0 Voice Over Voice Over lets a user interrupt a busy station user that is on another call. With Voice Over, the busy extension user hears an alert tone followed by the voice of the interrupting party. The extension user receiving the Voice Over can respond to the interrupting party without being heard by the original caller.

  • Page 132: Volume Controls

    Issue 2.0 Voice Response System (VRS) Upload Download Audio The Voice Response System (VRS) Upload Download Audio feature allows the upload of VRS greetings up to 1MB in size, recorded on a PC or professionally, to any valid VRS message in the system. It also allows users to listen to and delete VRS messages from callers.
  • Page 133 UNIVERGE SV9100 system. The number of Wireless DECT (SIP) handsets supported by the UNIVERGE SV9100 is dependent on the number of SIP Client licenses. Off-Hook Signaling This feature enables the display of off-hook signaling on an IP DECT terminal while talking with the 1st call.
  • Page 134 Issue 2.0 2-96 Features...

  • Page 135: Chapter 3 Equipment

    UNIVERGE ® SV9100 Chapter 3 Equipment ECTION QUIPMENT The following tables list all equipment for the SV9100 system. Table 3-1 Chassis Equipment List Equipment Name Equipment Description CHS2UG-US 19” Chassis (6-slot) CHS2UG GW-US 9.5” Gateway Chassis (3-slot) CHS2UG B-US 9.5” Base Chassis (3-slot) CHS2UG E 9.5”...

  • Page 136: Table 3-3 Battery Mount Equipment List

    Issue 2.0 Table 3-3 Battery Mount Equipment List Equipment Name Equipment Description CHS2UG B SMALL BATT BOX Short-term battery box for 3-slot chassis Backup Time – 10 minutes CHSG LARGE BATT BOX Long Term battery box for CHS1UG-US and CHS2UG-US Chassis Cable between batteries –...

  • Page 137: Table 3-5 Cable Equipment List

    Issue 2.0 Table 3-4 Blade Equipment List (Continued) Equipment Name Abbreviations Equipment Description GCD-4DIOPA DIOP 4 DID/OPX GCD-4ODTA 4-port Tie Line Interface (E&M) GCD-LTA 8 Digital Station/2SLT for GCD-CP10 only GPZ-IPLE VoIPDB VOIP on the CPU GCD-VM00 VM00 Voice Mail and Server GCD-ETIA GSWU PoE Gigabit Switch Unit...

  • Page 138: Table 3-6 Digital Multiline Terminal (Dt300 Series) Equipment List

    Issue 2.0 Table 3-5 Cable Equipment List (Continued) Equipment Name Equipment Description CHS2U BATT CA INT CHS2UG-US Battery Cable for Internal Battery 2U Chassis Cable A – 18.9in/480mm Cable B – 3.15in/80mm CHS2U BATT CA EXT-A Battery Cable for External Battery 6-slot Chassis Table 3-6 Digital Multiline Terminal (DT300 Series) Equipment List Equipment Name Equipment Description...

  • Page 139: Table 3-8 Ip Multiline Terminal (Dt700 Series) Equipment List

    Issue 2.0 Table 3-7 Digital Multiline Terminal (DT400 Series) Equipment List (Continued) Equipment Name Equipment Description DTZ-12D-3 (BK) TEL Value Digital 12-button Display Telephone DTZ-12D-3 (WH) TEL DTZ-24D-3 (BK) TEL Value Digital 24-button Display Telephone DTZ-24D-3 (WH) TEL DTZ-8LD-3 (BK) TEL Value Digital 8-button Telephone (DESI-less) DTZ-8LD-3 (WH) TEL DCZ-60-2 (BK) CONSOLE...

  • Page 140: Table 3-9 Ip Multiline Terminal (Dt800 Series) Equipment List

    Issue 2.0 Table 3-9 IP Multiline Terminal (DT800 Series) Equipment List Equipment Name Equipment Description ITZ-8LD-3 (BK) TEL Economy IP 8-button Line Key Display Telephone (DESI-Less) ITZ-12D-3 (BK) TEL Value IP 12-button Display Telephone ITZ-12D-3 (WH) TEL ITZ-12CG-3 (BK) TEL Value IP 12-button Display Telephone (Color) ITZ-12CG-3 (WH) TEL ITZ-12DG-3 (BK) TEL...
  • Page 141 Issue 2.0 Table 3-10 DT300/DT700 Series Optional Equipment List (Continued) Equipment Name Equipment Description DESI ITL/DTL-6DE (25 PKG) DESI Sheet for Economy 6-button Display Telephone (2 Part Sheet, 25 Package) DESI ITL/DTL-12D (25 PKG) DESI Sheet for Value 12-button Display Telephone (2 Part Sheet, 25 Package) DESI ITL/DTL-8LK (25 PKG) DESI Sheet for 8-button Line Key (1 Part Sheet, 25 Package)
  • Page 142 Issue 2.0 Table 3-10 DT300/DT700 Series Optional Equipment List (Continued) Equipment Name Equipment Description LKPANEL(8BTN)-L (BK) UNIT Spare Plastic Cover Kit (8-button) LKPANEL(8BTN)-L (WH) UNIT LKPANEL(60BTN)-L (BK) UNIT Spare Plastic Cover Kit (60-button) LKPANEL(60BTN)-L (WH) UNIT DTL (Value)-Base-1 unit Digital Base LCDD(S)-L (BK) UNIT Digital Standard Telephone LCD LCDD(S)-L (WH) UNIT...
  • Page 143 Issue 2.0 Table 3-10 DT300/DT700 Series Optional Equipment List (Continued) Equipment Name Equipment Description KeyKitPanel(V)-L (D-Brown-M) Unit Color face panel for Value (Dark Brown Metallic) 1 set consists 10 of panels LKPANEL(12BTN)-L Color LK panel (12button) for Value (Metallic Blue) (M-Blue) UNIT 1 set consists 10 of panels LKPANEL(12BTN)-L...
  • Page 144 Issue 2.0 Table 3-10 DT300/DT700 Series Optional Equipment List (Continued) Equipment Name Equipment Description PANEL(BIO-Base)-L UNIT BIO side panel for Base 1 set consist of 10 pair of panels. A pair includes (1) left and (1) right panel PANEL(BIO-VLCD)-L UNIT BIO side panel for Value LCD 1 set consist of 10 pair of panels.

  • Page 145: Table 3-11 Dt400/Dt800 Series Optional Equipment List

    Issue 2.0 Table 3-10 DT300/DT700 Series Optional Equipment List (Continued) Equipment Name Equipment Description ITL/DTL PTM Handset (BK) Push to Mute Handset ITL/DTL PTT Handset (BK) Push to Talk Handset GBA-L UNIT Gigabit Adapter AC-L UNIT AC Adapter for GBA-L UNIT BS(S-HOTEL)-L (BK) UNIT Standard Hotel function keypad for Sophi (BK) with Blank D/F panel...

  • Page 146: Table 3-12 Ut880 (Ip Terminal) Equipment List

    Issue 2.0 Table 3-12 UT880 (IP Terminal) Equipment List Equipment Name Equipment Description UT880 Touch-Screen IP Desktop Terminal ECTION EIGHTS AND IMENSIONS Table 3-13 SV9100 Weights and Dimensions shows the shipping weight, height, term width and depth of each SV9100 digital multiline terminal, IP multiline terminal, D chassis, assorted blades and adapters.
  • Page 147 Issue 2.0 Table 3-13 SV9100 Weights and Dimensions (Continued) Shipping Unit Height Width Depth Weight GPZ-BS11 1.975 oz 0.91 in 2.17 in 7.28 in (0.056 kg) (23 mm) (55 mm) (185 mm) GPZ-IPLE 1.76 oz 0.71 in 2.6 in 5.4 in (0.05 kg) (18 mm) (66 mm)
  • Page 148 Issue 2.0 Table 3-13 SV9100 Weights and Dimensions (Continued) Shipping Unit Height Width Depth Weight GCD-RGA 10.05 oz 0.98 in 5.71 in 7.68 in (0.285 kg) (25 mm) (145 mm) (195 mm) GCD-VM00 7.76 oz 0.98 in 9.45 in 7.68 in (0.22 kg) (25 mm) (240 mm)
  • Page 149 Issue 2.0 Table 3-13 SV9100 Weights and Dimensions (Continued) Shipping Unit Height Width Depth Weight DTL-8LD-1 (BK) TEL 45.6 oz 4.41 in 7.05 in 10.39 in DTL-8LD-1 (WH) TEL (1.3 kg) (112 mm) (179 mm) (264 mm) DTL-12BT-1 (BK) TEL 45.6 oz 4.29 in 7.6 in...
  • Page 150 Issue 2.0 Table 3-13 SV9100 Weights and Dimensions (Continued) Shipping Unit Height Width Depth Weight ITL-24D-1 (BK) TEL 42.33 oz 4.41 in 7.05 in 10.16 in ITL-24D-1 (WH) TEL (1.2 kg) (112 mm) (179 mm) (258 mm) ITL-32D-1 (BK) TEL 45.6 oz 4.41 in 8.1 in...
  • Page 151 Issue 2.0 Table 3-13 SV9100 Weights and Dimensions (Continued) Shipping Unit Height Width Depth Weight DCL-60-1 (BK) CONSOLE 21.16 oz 3.23 in 5.39 in 8.82 in DCL-60-1 (WH) CONSOLE (0.6 kg) (82 mm) (137 mm) (224 mm) DCZ-60-2 (BK) CONSOLE 27.50 oz 3.15 in 8.27 in...
  • Page 152 Issue 2.0 Table 3-13 SV9100 Weights and Dimensions (Continued) Shipping Unit Height Width Depth Weight G566 Wireless Handset 4.34 oz 5.63 in 1.97 in 0.79 in (0.123 kg) (143 mm) (50 mm) (20 mm) 4.06 oz 3.03 in 3.03 in 2.40 in Charger (0.115 kg)

  • Page 153: Chapter 4 Installation, Programming, And Maintenance Overview

    The GCD-CP10 uses a 32-bit industrial standard CPU and associated memories to control the system. The GCD-CP10 bus is connected to the backplane of the chassis and provides control for other packages installed in the UNIVERGE SV9100 chassis. The GCD-CP10 is installed in the GCD-CP10 slot reserved for it in this chassis (no other board works in this slot).

  • Page 154: Programming

    Issue 2.0 UNIVERGE SV9100 provides 64 conference circuits for conference calling. The Power supply unit and the battery backup unit are installed in the SV8100 chassis and allow easy connection to extra battery backup units. All circuits installed in the chassis are located on blades that plug into the slots.

  • Page 155: Maintenance

    Issue 2.0 When a programming multiline terminal is off-line in the Program Mode, the rest of the system continues to function. Most program changes can be entered anytime, but some changes take effect only when the affected stations and circuits are idle. This avoids disrupting calls in progress.
  • Page 156 Issue 2.0 Up/Down Load of Data Using PC Programming, Station Speed Dial data, System Speed Dial data, and all System Data can be transferred from/to a PC. The Up/Down Load may be accomplished from a local or remote location. Installation, Programming, and Maintenance Overview...

  • Page 157: Chapter 5 Hardware Specifications

    Expansion chassis can be stacked vertically on the base chassis to expand the system capacity to 368 ports. By linking two UNIVERGE SV9100 systems via IP connection, the maximum capacity can be increased to 1296 ports (896 station/ 400 trunks).

  • Page 158: Figure 5-2 Univerge Sv9100 Chs2Ug Gw-Us Chassis

    Issue 2.0 The UNIVERGE SV9100 CHS2UG GW-US is a 9.5” chassis that has three universal slots and one PSU. The standalone module provides 48 total ports (32 digital terminals) and can include any combination of stations and trunks below this number.
  • Page 159  Dependent on size of system. The UNIVERGE SV9100 9.5” CHS2UG B-US and CHS2UG E (Combined) system consists primarily of a base chassis and expansion chassis. Expansion chassis can be stacked vertically on the base chassis to expand the system...

  • Page 160: Figure 5-3 Chs2Ug B-Us Base And Chs2Ug E Expansion Chassis

    Issue 2.0 Figure 5-3 CHS2UG B-US Base and CHS2UG E Expansion Chassis Base Chassis Expansion Chassis CHS2UG B-US CHS2UG E Table 5-2 9.5” Base and Expansion Maximum System Capacities – Chassis on page 5-4 shows the maximum number of chassis and related equipment that can be installed in a 9.5”...

  • Page 161: System Blade Capacities

    Issue 2.0 Table 5-2 9.5” Base and Expansion Maximum System Capacities – Chassis (Continued) 9.5” Base 9.5” Base 9.5” Base Hardware 9.5” Base Expansion Networked Expansion Expansion without Chassis Comments with CPU (NetLink) Number of Slot(s) for 3 Slots 5 Slots 6 Slots 23 Slots Interface Package...
  • Page 162 Issue 2.0 Table 5-3 SV9100 Maximum 9.5” Gateway and 19” System Capacities – Blades (Continued) 19” 19” 19” 9.5” Chassis Hardware Chassis Chassis Chassis without Networked with CPU Chassis Comments (NetLink) Number of Slot(s) for Interface 3 Slots 5 Slots 6 Slots 23 Slots Package...
  • Page 163 Issue 2.0 Table 5-3 SV9100 Maximum 9.5” Gateway and 19” System Capacities – Blades (Continued) 19” 19” 19” 9.5” Chassis Hardware Chassis Chassis Networked Chassis without with CPU Chassis Comments (NetLink) Number of Slot(s) for Interface 3 Slots 5 Slots 6 Slots 23 Slots Package...

  • Page 164: Table 5-4 Sv9100 Maximum 9.5" Base And Expansion System Capacities - Blades

    Issue 2.0 Table 5-4 SV9100 Maximum 9.5” Base and Expansion System Capacities – Blades 9.5” Base 9.5” Base 9.5” Base 9.5” Hardware Expansion Expansion Networked Base Expansion without with CPU Chassis Comments with CPU (NetLink) Number of Slot(s) for 3 Slots 5 Slots 6 Slots 23 Slots...
  • Page 165 Issue 2.0 Table 5-4 SV9100 Maximum 9.5” Base and Expansion System Capacities – Blades (Continued) 9.5” Base 9.5” Base 9.5” Base 9.5” Hardware Expansion Expansion Networked Base Expansion without with CPU Chassis Comments with CPU (NetLink) Number of Slot(s) for 3 Slots 5 Slots 6 Slots...

  • Page 166: Table 5-5 Daughter Board Combinations

    Issue 2.0 Table 5-4 SV9100 Maximum 9.5” Base and Expansion System Capacities – Blades (Continued) 9.5” Base 9.5” Base 9.5” Base 9.5” Hardware Expansion Expansion Networked Base Expansion without with CPU Chassis Comments with CPU (NetLink) Number of Slot(s) for 3 Slots 5 Slots 6 Slots...

  • Page 167: System Trunk/Port/Channel Capacities

    Issue 2.0 Table 5-5 Daughter Board Combinations (Continued) Daughter Board GPZ-2BRIA GPZ-4COTF GPZ-4LCA GPZ-8LCE GPZ-8DLCB   – – – GCD-8LCA (8 Single Line Interface)  GCD-8DLCA – – – – (8 Digital Station Interface) – – – – – GCD-16DLCA (16 Digital Station Interface) ...

  • Page 168: Table 5-6 Sv9100 9.5" Gateway And 19" Maximum System Capacities - Trunks/Ports/Channels

    Issue 2.0 Table 5-6 SV9100 9.5” Gateway and 19” Maximum System Capacities – Trunks/Ports/Channels 9.5” 19” Chassis Chassis System Number of: Maximum (CPU + 2 (6 Slots) (12 Slots) (18 Slots) (24 Slots) Slots)  Number of Timeslots Data DT400/DT300 TDM (-48V) SLT (-28V) SLT (-48V) Total 896...
  • Page 169 Issue 2.0 Table 5-7 SV9100 9.5” (Base and Expansion) Maximum System Capacities – Trunks/Ports/Channels 9.5” 19” Chassis Chassis System Number of: Maximum (CPU + 2 (6 Slots) (12 Slots) (18 Slots) (24 Slots) Slots)  Number of Timeslots Data DT400/DT300 TDM (-48V) SLT (-28V) SLT (-48V) Total 896...

  • Page 170: Table 5-8 Board Power Factor

    HASSIS OWER ASED ALCULATOR HART The Univerge SV9100 system uses two types of power factors. For a single chassis chart refer to Table 5-8 Board Power Factor. For the maximum number of specific blades per package, see Table 5-9 Maximum Number of Packages Installed.

  • Page 171: Table 5-10 Terminal Power Factor

    Issue 2.0 Table 5-10 Terminal Power Factor Terminal Power Factor 19 inch Metal Chassis with Fan = <80 9.5 inch Plastic Chassis without Fan =<64 Item Power Factor Standard (-28V) Long Line (-48V) Economy (2-, 6- or 12-Button) Value (12-, 24 or 32-Button) DT300/DT400 Series Value (DESI-Less) Value (12-Button) w/BCH...

  • Page 172: Table 5-11 Ip Terminal Power Factor Chart - Dt700

    Issue 2.0 Table 5-11 IP Terminal Power Factor Chart – DT700 Label Indication IEEE802.3 Maximum Current Without Options (Maximum Current with All Options) Terminal Class 48VDC 24VDC 48VDC 24VDC ITL-12CG-3 TEL Class 3 230mA 11.04W 450mA 10.8W 102mA 4.9W 192mA 4.62W ITL-12DG-3 TEL Class 3...

  • Page 173: Traffic Capacity

    Issue 2.0 Table 5-12 IP Terminal Power Factor Chart – DT800 (Continued) Label Indication IEEE802.3 Maximum Current Without Options (Maximum Current with All Options) Terminal Class 48VDC 24VDC 48VDC 24VDC ITZ-12DG-3 TEL Class 3 230mA 11.04W 450mA 10.8W 102mA 4.9W 192mA 4.62W ITZ-24DG-3 TEL...

  • Page 174: Figure 5-4 Connecting The Dlc Using Twisted 2-Pair Cable

    Issue 2.0 512 virtual extensions  Connection for GPZ-IPLE VoIP Daughter Board  Connection for Voice Mail SD Card SD-A1 SD-B1  Supports TAPI 1.x  One Green Status LED  Four Red Status LEDs  Five diagnostic LEDs which indicate the status of various system functions ...
  • Page 175 Issue 2.0 Table 5-15 DT300/DT400 Series Loop Resistance and Cable Length By Twisted 1-Pair Cable Terminal or Adapter (without AC Adapter) 24 AWG DTL-2E-1 (BK) TEL 1,969 ft (600m) 1,969 ft (600m) DTL-6DE-1 (BK) TEL 1,969 ft (600m) DTL-12E-1 (BK) TEL DTL-8LD-1 (BK) TEL 1,969 ft (600m) DTL-8LD-1 (WH) TEL...
  • Page 176 Issue 2.0 Table 5-16 DT700/DT800 Series Loop Resistance and Cable Length (Continued) Terminal or Adapter Ethernet Cable Cat 5/Cat 6 Ethernet ITL-8LD-1 (BK) TEL ITL-8LD-1 (WH) TEL 328.1 ft (100m) Cat 5/Cat 6 Ethernet ITL-12D-1 (BK) TEL 328.1 ft (100m) ITL-12D-1 (WH) TEL Cat 5/Cat 6 Ethernet ITL-12CG-3 (BK) TEL...

  • Page 177: Power Requirements

    Issue 2.0 Table 5-17 Cable Connection Between Analog Port and Single Line Equipment (Continued) Connected Maximum Feet from Connected Equipment Cable Equipment to Telephone 600 ohms (Including the SLT) 3,281 ft (1,000m) with 26 AWG Twisted Pair 4,920 ft (1,500m) with 24 AWG 8,202 ft (2,500m) with 22 AWG 1,500 ohms or less (Including the SLT) 13,123 ft (4,000m) with 26 AWG...

  • Page 178: Power Supply Consumption

    Issue 2.0 Power Consumption: Base Chassis=263VA,  Expansion Chassis=263VA, total 1052VA Input Voltage: 90VAC to 264VAC  (Rated Voltage: 100VAC/120VAC/220VAC - 240VAC) Frequency: 47Hz – 63Hz (Rated frequency: 50/60Hz)  Phase and Wire: Single Phase, 2 Line + PE Type ...

  • Page 179: Environmental Conditions

    Issue 2.0 ECTION NVIRONMENTAL ONDITIONS Temperature and Humidity Chassis, Telephones, BCH, BHA, 16LK, Console, ADA, APR Operating Temperature: +32°F ~ +104°F (0°C ~ 40°C)  Recommended Long Term Temperature: -4°F ~ +140°F (-20°C ~ 60°C)  Operating Humidity: 10 ~ 90% RH (non-condensing) ...

  • Page 180: Outside Line Types

     Storage Humidity: 90% or less (non-condensing)  Outside Line Types The following outside lines can be used with the UNIVERGE SV9100 system. 2-wire, Loop Start or Ground Start Trunks  2-wire, 2-way DID Lines (Dial Pulse or DTMF) ...

  • Page 181: Product Reliability

    Issue 2.0 Product Reliability Refer to Table 5-20 Mean Time Between Failure for product MTBF information. Table 5-20 Mean Time Between Failure MTBF MTBF Category Description Category Description (Years) (Years) CHS2UG 6.49 DTZ-2E-3 29.5 Chassis CHS2UG B DTZ-6DE-3 29.2 CHS2UG E DTZ-12D-3 22.5 Digital...

  • Page 182: Transmission, Network, And Control Specifications

    Network Time Division Multiplexing (TDM) allows transmission of data and voice simultaneously over one communications medium. The specifications that the UNIVERGE SV9100 system uses for switching, clock, data bus, and timeframe are shown below. TDM Switching: PCM (µ Law) ...

  • Page 183: Dialing Specifications

    Dual-Tone Multifrequency (DTMF) Address Signaling DTMF signaling includes push button or Touchtone dialing. When a key on a telephone is pushed, two tones (one high frequency and one low frequency) are provided. In the UNIVERGE SV9100 system, the following DTMF specifications are used. Frequencies ...

  • Page 184: External Equipment Connection

    Issue 2.0 Interdigital Time: 140ms. default/45 ms. minimum Nominal High Group Frequencies (Hz) 1209 1336 1477 Nominal Low Group Frequencies (Hz) 6.5.3 External Equipment Connection Door Phone or TV Door Phone  External Speaker via amplifier  External music source for MOH and BGM ...

  • Page 185: Smdr Output

     ECTION ATTERY ACKUP The UNIVERGE SV9100 system has battery backup functions for system backup and for memory backup. System Backup (Optional) During a power failure, the CHS2UG-US can be backed up using the CHS2U BATT MTG KIT for a backup time of 10 minutes or one of the CHS LARGE BATT SETs for a backup time ranging from 45~180 minutes.

  • Page 186: Table 5-21 Tone Patterns

    Tone Patterns Table 5-21 Tone Patterns lists the frequency and the pattern for the tones. Tones are used to inform UNIVERGE SV9100 station users of system functions such as dial tone, busy tone, or ringback tone. Multiline Terminal LED Flash Patterns The UNIVERGE SV9100 system has several colored LEDs installed.
  • Page 187 Issue 2.0 Table 5-21 Tone Patterns (Continued) System Tone Frequency (Hz) Intermit Cycle (Fixed) (Fixed) (Default) 1 sec Tone Burst 1 Tone Continuous 1 sec Tone Burst 2 Tone Continuous 2 sec On Tie/DID Ringback Tone 440/480 4 sec Off Camp-On Tone 0.7 sec Call Alert Notification...

  • Page 188: Table 5-22 Multiline Terminal Led Flash Pattern

    Issue 2.0 Table 5-22 Multiline Terminal LED Flash Pattern Condition Color Flash Patterns I-Use Green Busy Incoming Call I-Hold Green Call Hold Line Key Hold Recall Green Transfer Recall Green Live Monitoring Mode Green Message Waiting on Line Key Microphone ON (Series i) Incoming Internal Call Incoming Outside Call...
  • Page 190 ® SV 9100 General Description Manual NEC Corporation of America Issue 2.0...

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