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imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document
13.3 Paper Grain and Curl
Paper grain and curl can dramatically affect the reliability of machines utilizing an
electrostatic process like the imageRUNNER ADVANCE C5500 and C5500 II
Series. It is recommended to use paper that is cut for long edge feeding
(electrostatic paper). The composition of electrostatic paper produces better quality
results in a digital machine. Therefore, when selecting paper for the
imageRUNNER ADVANCE C5500 and C5500 II Series, select paper intended for
use in electrostatic machines, such as laser printers and copiers.
If paper jams or poor print quality occur when paper is fed from the optional paper
deck, paper curl is often the cause. The paper stiffness, direction of curl, and
amount of curl has a strong influence on how well the paper is transported through
the machine. If paper is curled, straighten out the paper by gently curling it in the
opposite direction to which it is curled.
Paper stiffness depends on the direction of the paper grain. Paper tends to curl in
the direction parallel to the grain.
IMPORTANT
• When using LTR or smaller paper sizes we recommend using paper with a grain
parallel to the long edge (A). For paper sizes larger than 11" x 17", we
recommend using paper with a grain parallel to the short edge (B).
• For more information on the correct direction to load paper, check the label on
the paper package.
Version 6
imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document
Page 89
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