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Lenovo IdeaCentre AIO 3 User Manual

Lenovo IdeaCentre AIO 3 User Manual

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IdeaCentre AIO 3
User Guide

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Summary of Contents for Lenovo IdeaCentre AIO 3

  • Page 1 IdeaCentre AIO 3 User Guide...
  • Page 2 • Setup Guide First Edition (May 2021) © Copyright Lenovo 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3: Table Of Contents

    Night light ....Call Lenovo ....Set the power plan .
  • Page 4 IdeaCentre AIO 3 User Guide...
  • Page 5: About This Documentation

    As a result, some information in this documentation might become outdated. Refer to Microsoft resources for the latest information. • This guide applies to the Lenovo product models listed below. Illustrations in this guide may look slightly different from your product model.
  • Page 6 IdeaCentre AIO 3 User Guide...
  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Overview 1. Air vents 2. Camera 4. Combo audio jack 3. Multi-touch screen* 5. Storage drive door* Related topics • “USB specifications” on page 4. * For selected models © Copyright Lenovo 2021...
  • Page 8: Rear

    Rear IdeaCentre AIO 3 22ADA6, IdeaCentre AIO 3 24ADA6, IdeaCentre AIO 3 24ALC6, and IdeaCentre AIO 3 27ALC6 1. Power button/Power button indicator 2. Power connector 3. HDMI out connector 4. USB 3.1 Gen 1 connectors 5. Ethernet connector 6. USB 2.0 connectors 7.
  • Page 9: Rear

    Rear IdeaCentre AIO 3 22ITL6, IdeaCentre AIO 3 24ITL6, and IdeaCentre AIO 3 27ITL6 1. Power button/Power button indicator 2. Power connector 3. HDMI out connector 4. USB 3.1 Gen 2 connectors 5. Ethernet connector 6. USB 2.0 connectors 7. Optical drive eject button Related topics •...
  • Page 10: Features And Specifications

    • IdeaCentre AIO 3 22ADA6/IdeaCentre AIO 3 24ADA6: 65-watt automatic voltage-sensing power supply • IdeaCentre AIO 3 22ITL6/IdeaCentre AIO 3 24ALC6/IdeaCentre AIO 3 27ALC6: Power supply 90-watt automatic voltage-sensing power supply • IdeaCentre AIO 3 24ITL6/IdeaCentre AIO 3 27ITL6: 90-watt/120-watt automatic voltage-sensing power supply •...
  • Page 11 – USB-C to DP: 3840 x 2160 pixels, 60 Hz • Connect to USB-C accessories to help expand your • USB-C (3.2 Gen 1) connector computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories • USB-C (3.2 Gen 2) connector • Thunderbolt 3 connector (USB-C) •...
  • Page 12 IdeaCentre AIO 3 User Guide...
  • Page 13: Chapter 2. Get Started With Your Computer

    Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable. Connect to Wi-Fi networks (for selected models) Click the network icon in the Windows notification area, and then select a network for connection. Provide required information, if needed. © Copyright Lenovo 2021...
  • Page 14: Use The Touch Screen (For Selected Models)

    Tap twice quickly to double-click Tap and hold to right-click Slide to scroll through items Zoom in Zoom out Swipe from the left to view all open windows Swipe from the right to open the action center IdeaCentre AIO 3 User Guide...
  • Page 15: Connect An External Display

    Swipe downwards shortly to show title bar Drag Swipe downwards to close the current app Maintenance tips • Turn off the computer before cleaning the touch screen. • Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the touch screen.
  • Page 16 IdeaCentre AIO 3 User Guide...
  • Page 17: Chapter 3. Explore Your Computer

    Access Lenovo Vantage Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search box. To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.
  • Page 18: Night Light

    , go to https://www.lenovo.com/us/en/blue-light/ Note: Selected Lenovo computers are low blue-light certified. These computers are tested with night light turned on and color temperature set to the default value of 48. To turn on or turn off the night light: •...
  • Page 19: Use The Optical Drive (For Selected Models)

    1. Click the action center icon in the Windows notification area. Enable the Bluetooth feature. 2. Click Add Bluetooth or other device ➙ Bluetooth. 3. Select a Bluetooth device, and then follow the on-screen instructions. Use the optical drive (for selected models) If your computer has an optical drive, read the following information.
  • Page 20: Purchase Accessories

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more. To shop at Lenovo, go to https://www.lenovo.com/accessories...
  • Page 21: Chapter 4. Troubleshooting, Diagnostics, And Recovery

    3. See Chapter 4 “Troubleshooting, diagnostics, and recovery” on page 15 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 4. If the problem persists, contact Lenovo. See Chapter 6 “Help and support” on page 33. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.
  • Page 22: Startup Problems

    – Ensure that the Optane memory is not removed. – Ensure that the Optane memory is not damaged. Check the Optane memory using diagnostic tools. The computer beeps multiple times before Ensure that no keys are stuck. the operating system starts up. IdeaCentre AIO 3 User Guide...
  • Page 23: Screen Problems

    Screen problems Problem Solution • The computer voltage matches the voltage available at the electrical outlet for your country or region. • Press a key to exit the screen saver. • Press the power button to wake the computer from sleep or The screen goes blank while the computer is hibernation mode.
  • Page 24: Audio Problems

    Then, click Open Volume Mixer and select the desired speaker. 2. Click the speaker icon on top of the volume control, and then click the Levels tab. Network problems ® Note: The Wi-Fi and Bluetooth features are optional. IdeaCentre AIO 3 User Guide...
  • Page 25 Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1. Go to Control Panel and view by large icons or small icons. 2.
  • Page 26 3. Turn on the Bluetooth switch to enable the Bluetooth feature. • Update or reinstall the Bluetooth driver. Sound does not come from the Bluetooth Select the Bluetooth headset or headphones as the default audio headset or headphones. output device in advanced sound settings. IdeaCentre AIO 3 User Guide...
  • Page 27: Performance Problems

    Performance problems Problem Solution Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. 1. Close any open programs and windows. 2. Open the Start menu. Excessive fragmented files exist on the 3.
  • Page 28: Storage Drive Problems

    • Ensure that the disc surface is clean and not scratched. out while a DVD movie is playing. • Check all cable connections to and from the speakers. • Use the DVD menu for the video to select a different audio track. IdeaCentre AIO 3 User Guide...
  • Page 29: Software Problems

    Recovery This section introduces the recovery information of the Windows 10 operating system. Ensure that you read and follow the on-screen recovery instructions. The data on your computer might be deleted during the recovery process.
  • Page 30: Reset Your Computer

    If you still cannot start your computer, use the recovery USB drive to recover your computer. 1. Ensure that your computer is connected to ac power. 2. Connect the recovery USB drive to the computer. IdeaCentre AIO 3 User Guide...
  • Page 31: Update The Device Driver

    Download and install the latest driver by one of the following methods: • From Lenovo Vantage: Open Lenovo Vantage to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package.
  • Page 32 IdeaCentre AIO 3 User Guide...
  • Page 33: Chapter 5. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 34: Computer Stand

    2. Remove the ac power adapter from the computer, and then remove the power cord from the power adapter. Figure 1. IdeaCentre AIO 3 22ADA6, IdeaCentre AIO 3 24ADA6, IdeaCentre AIO 3 24ALC6, and IdeaCentre AIO 3 27ALC6 Figure 2. IdeaCentre AIO 3 22ITL6, IdeaCentre AIO 3 24ITL6, and IdeaCentre AIO 3 27ITL6...
  • Page 35: Storage Drive

    2. Remove the computer stand from the computer. 3. Install the computer stand to the computer. Storage drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.
  • Page 36 1. Remove the computer stand. See “Computer stand” on page 28. 2. Open the storage drive door. 3. Pull the storage drive out of the slot. 4. Remove the storage drive from the storage drive bracket. IdeaCentre AIO 3 User Guide...
  • Page 37 Chapter 5 CRU replacement...
  • Page 38 5. Install the storage drive to the storage drive bracket. 6. Push the storage drive back to the slot. 7. Close the storage drive door. IdeaCentre AIO 3 User Guide...
  • Page 39: Chapter 6. Help And Support

    Use Lenovo Vantage to: • Configure device settings. • Download and install UEFI BIOS, drivers and firmware updates. • Open the Start menu and click Lenovo Vantage. • Secure you computer from outside threats. • Use Windows Search. • Diagnose hardware problems.
  • Page 40: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
  • Page 41: Purchase Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see “Warranty information” in the Safety and Warranty Guide that comes with your computer.
  • Page 42 IdeaCentre AIO 3 User Guide...
  • Page 43: Appendix A. Accessibility And Ergonomic Information

    This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 44 You can make the items on your screen easier to read by changing the item size. • To change the item size temporarily, use the Magnifier tool in Ease of Access Center. • To change the item size permanently: IdeaCentre AIO 3 User Guide...
  • Page 45 Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
  • Page 46 Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys. Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest. IdeaCentre AIO 3 User Guide...
  • Page 47: Appendix B. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 48 IdeaCentre AIO 3 User Guide...
  • Page 49: Appendix C. Compliance Information

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 50 이상의 거리에서 사용할 수 있습니다. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.
  • Page 51 • If you select Disabled, press Enter. Then, go to the next step. 4. Press F10 or Fn+F10 to save the changes and exit. When the ErP LPS compliance mode is enabled, you can wake up the computer by doing one of the following: •...
  • Page 52 IdeaCentre AIO 3 User Guide...
  • Page 53: Appendix D. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 54 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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