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Related Manuals for Lenovo ThinkVision E24q-20
Summary of Contents for Lenovo ThinkVision E24q-20
- Page 1 ThinkVision E24q-20 User Guide Machine Types: 62CF/62DE...
- Page 2 First Edition (April 2021) © Copyright Lenovo 2021. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
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Page 3: Table Of Contents
Contents Safety information ..................iv General Safety guidelines ....................iv Chapter 1.Getting started ................1-1 Shipping contents ......................1-1 Notice for use ........................1-2 Product overview ......................1-3 Setting up your monitor ....................1-5 Registering your option ....................1-8 Chapter 2.Adjusting and using your monitor ..........2-1 Comfort and accessibility ....................2-1 Adjusting your monitor image ..................2-3 Selecting a supported display mode ................2-7 Understanding power management ................2-8... - Page 4 Online technical support ..................... A-1 Telephone technical support ..................A-1 Appendix B.Notices ..................B-1 Recycling information ....................B-2 Trademarks ........................B-3 Power cords and power adapters ................B-3...
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Page 5: Safety Information
Safety information General Safety guidelines For tips to help you use your computer safely, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information. This equipment is not suitable for use in locations where children are likely to be present,... -
Page 6: Chapter 1.Getting Started
Chapter 1.Getting started This User’s Guide provides detailed operation instructions for the user. For quick instruction overview, please see the Setup Poster for brief information. Shipping contents The product package should include the following items: ■ Information Flyer ■ Flat Panel Monitor ■... -
Page 7: Notice For Use
Notice for use To set up your monitor, please see the illustrations below. Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure. 1. Place your monitor with the screen face down on a soft flat surface. 2. -
Page 8: Product Overview
Product overview This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot. Types of adjustments Tilt Please see the illustration below for an example of the tilt range. Swivel With the built-in pedestal, you can tilt and rotate the monitor to get the best viewing angle. Height Adjustment For height adjustment, user needs to press down or lift up the monitor at 22 degree. - Page 9 Monitor - Adjust the screen position before rotating the monitor screen. (Make sure that the monitor screen ascent to its highest point, and it inclines backward at 22°.) - then rotate clockwise until the monitor stops at 90°. 155mm Monitor controls The keypad controls on the panel frame are accesses to various functions.
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Page 10: Setting Up Your Monitor
Setting up your monitor This section provides information on how to set up your monitor. Connecting and turning on your monitor Note: Be sure to read the Safety information on page iv before carrying out this procedure. 1. Power off your computer and all attached devices, and unplug the computer power cord. 2. - Page 11 3. For computer in HDMI connecting. 4. For computer in DisplayPort connecting. 5. Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from HDMI/DP. Note: The audio output in HDMI/DP modes. Chapter 1.Getting started 1-6...
- Page 12 7. Power on the monitor and the computer. 8. When you install the monitor driver, download the driver that corresponds to your monitor model from the Lenovo website http://support.lenovo.com.cn. Refer to the “Manually installing the monitor driver” on page 3-5” section to install the driver.
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Page 13: Registering Your Option
Thank you for purchasing this Lenovo™ product. Please take a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future. Your feedback is valuable to us in developing product and services that are important to you, as well as in developing better ways to communicate with you. -
Page 14: Chapter 2.Adjusting And Using Your Monitor
For more detailed information on any of these topics, visit the Healthy Computing Web site at: http://www.lenovo.com/healthycomputing/. Arranging your work area Use a work surface of appropriate height and available working area to allow you to work in comfort. - Page 15 Accessibility information Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system;...
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Page 16: Adjusting Your Monitor Image
Adjusting your monitor image This section describes the user control features used to adjust your monitor image. Using the direct access controls The direct access controls can be used when the On Screen Display (OSD) is not displayed. Table 2-1. Direct access controls Icon Control Description... - Page 17 Using the On-Screen Display(OSD) controls To adjust the settings, the user controls can be viewed through the OSD. E24q-20 ® Screen Controls Brightness Advanced Settings Contrast Port Settings Volume Menu Settings Exit Input Signal : HDMI Resolution : 2560x1440 Refresh Rate : 60Hz Color Mode : Warm To use the controls: 1.
- Page 18 Table 2-2. OSD functions OSD Icon on Controls and Sub menu Description Main Menu Adjustments All input ports Brightness Adjusts overall screen brightness. Adjusts difference between light and dark Contrast areas. Monitor Controls Volume Adjusts the volume. • Off Dynamic Contrast •...
- Page 19 OSD Icon on Controls and Sub menu Description Main Menu Adjustments Change languages of menu. All input ports The language chosen only affects Language the language of the OSD. It has no effect on any software running on the computer. Set the duration of time that the Menu time out OSD will remain active when no...
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Page 20: Selecting A Supported Display Mode
Selecting a supported display mode The display mode of the monitor uses is controlled by the computer. Therefore, refer to your computer documentation on how to change display modes. The image size, position and shape might be changed when the display mode changes. This is normal and the image can be re-adjusted using automatic image setup and the image controls. -
Page 21: Understanding Power Management
Understanding power management Power management is invoked when the computer recognizes that you have not using your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day. -
Page 22: Caring For Your Monitor
Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor. Do not: • Apply water or liquid directly to your monitor. • Use solvents or abrasives. • Use flammable cleaning materials to clean your monitor or any other electrical equipment. •... - Page 23 Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit. (100mm x100mm distance), the type of VESA mounting screw is M4 x 10 mm. VESA hole Step 5: Attach the LCD display to the wall, and follow the instructions in the wall-mounting kit.
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Page 24: Chapter 3.Reference Information
Chapter 3.Reference information This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information. Monitor specifications Table 3-1. Monitor specifications for type-model A21238QE0/E24q-20/62**-GAR1-WW Dimensions Depth 180.31 mm (7.10 in.) Height 464.52 mm (18.29 in.) Width 539.80 mm (21.25 in.) Stand Tilt Range: -5... - Page 25 Communications VESA DDC/CI Supported Display Horizontal frequency 30 kHz – 114 kHz Modes Vertical frequency 48 Hz – 75 Hz Native Resolution 2560 x 1440 at 60 Hz Temperature Operating 0° to 40°C (32°F to 104° F) Storage -20° to 60°C (-4°F to 140° F) Shipping -20°...
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Page 26: Troubleshooting
Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-2. Troubleshooting Problem... - Page 27 Problem Possible cause Suggested action Reference One or more of This is a characteristic of If there are more than five “Appendix A. the pixels appear the LCD technology and pixels missing, contact the Service and discolored is not an LCD defect Support Center Support”on page •...
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Page 28: Manually Installing The Monitor Driver
Color Matching Profiles. Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 2560 x 1440 at a refresh rate of 60 Hz, or 640 x 480 at refresh rate of 60 Hz. - Page 29 Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 2560 x 1440 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.
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Page 30: Service Information
• Scratches or punctures on monitor screens. Service parts The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the customer warranty. Parts are for service use only. The table below shows information for model (A21238QE0/ E24q-20 / 62**-GAR1-WW). -
Page 31: Appendix A. Service And Support
In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative. - Page 32 Honduras Dial 800-0123(Spanish) Hungary +36-13-825-716 (English, Hungarian) Primary: 1800-419-4666 (Tata) India Secondary: 1800-3000-8465 (Reliance) Email: commercialts@lenovo.com (English and Hindi) 1-803-442-425 Indonesia 62 213-002-1090 (Standard Charges Apply) (English, Bahasa Indonesia) Ireland Warranty service and support: 01-881-1444 (English) Appendix A. Service and Support A-2...
- Page 33 020-513-3939 (Dutch) New Zealand 0508-770-506 (English ) Nicaragua 001-800-220-2282 (Spanish) Norway 8152-1550(Norwegian) Panama Lenovo Customer Support Center: 001-866-434(Toll-Free)(Spanish) Peru 0-800-50-866 (OPCION 2) (Spanish) 1-800-8908-6454 (GLOBE subscribers) Philippines 1-800-1441-0719 (PLDT subscribers) (Tagalog, English) Laptops and tablets branded with logo Think: 48-22-273-9777 Poland...
- Page 34 Country or Region Telephone Number Sweden Warranty service and support: 077-117-1040 (Swedish) Switzerland Warranty service and support: 0800-55-54-54 (German, French, Italian) Taiwan 0800-000-702 (Mandarin) 001-800-4415-734 Thailand (+662) 787-3067 (Standard Charges Apply)(Thai, English) Turkey 444-04-26 (Turkish) Standard warranty support: 03705-500-900 ( local rate) Standard United Kingdom warranty support: 08705-500-900(English) United States...
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Page 35: Appendix B.notices
Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. -
Page 36: Recycling Information
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. -
Page 37: Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre ThinkPad ThinkVision Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others.