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ThinkVision E24q-30
User Guide
Machine Types: 63EC

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Summary of Contents for Lenovo ThinkVision E24q-30

  • Page 1 ThinkVision E24q-30 User Guide Machine Types: 63EC...
  • Page 2 © Copyright Lenovo 2023. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 3: Table Of Contents

    Contents Safety information ............................iii General Safety guidelines ..................................iii TCO Certified ......................................iv Chapter 1. Getting started..........................1-1 Shipping contents ....................................1-1 Notice for use ......................................1-1 Product overview ....................................1-2 Types of adjustments ..................................1-2 Tilt ........................................1-2 Swivel ......................................1-2 Height Adjustment ...................................
  • Page 4: Safety Information

    Safety information General Safety guidelines For tips to help you use your computer safely, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information.
  • Page 5: Tco Certified

    TCO Certified...
  • Page 7: Chapter 1. Getting Started

    Chapter 1. Getting started This User’s Guide contains detailed information on the your Flat Panel Monitor. For a quick overview, please see the Setup Poster that was shipped with your monitor. Shipping contents The product package should include the following items: Flat Panel Monitor Information Flyer Stand...
  • Page 8: Product Overview

    Product overview This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot. Types of adjustments Tilt Please see the illustration below for an example of the tilt range. 0° Swivel With the built-in pedestal, you can tilt and swivel the monitor for the most comfortable viewing angle.
  • Page 9: Height Adjustment

    Height Adjustment For height adjustment, user needs to press down or lift up the monitor. 155mm Monitor Pivot - Adjust the screen position before rotating the monitor screen. (Make sure that the monitor screen ascent to its highest point, and it inclines backward at 22°.) - then rotate clockwise /counterclockwise until the monitor stops at 90°.
  • Page 10: Monitor Controls

    Monitor controls Your monitor has controls on the back which are used to adjust the display. For information on how to use these controls, please see “Adjusting your monitor image”on page 2-3. Cable lock slot Your monitor is equipped with a cable lock slot located on the bottom of your monitor. Chapter 1.
  • Page 11: Setting Up Your Monitor

    Note: The type of plug & Socket shown here are for illustration only. 2. Connect the cables according to below icon indication. 3. For computer in HDMI connecting. Note: Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI cable OB47070” www.lenovo.com/support/monitoraccessories.
  • Page 12 4. For computer in DisplayPort connecting. Note: Lenovo recommends that customers who require to use the DP Cable on their monitor purchase the “ Lenovo DisplayPort to DisplayPort Cable 0A36537 “ www.lenovo. com/support/monitoraccessories. 5. The speaker audio output in Display Port, HDMI .
  • Page 13 6. Insert the power cord into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets. Note: A certified power supply cord has to be used with this equipment. The relevant national installation and or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm or H05VVH2-F2 3G 0.75mm...
  • Page 14: Registering Your Option

    Thank you for purchasing this Lenovo product. Please take a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future. Your feedback is valuable to us in developing product and services that are important to you, as well as in developing better ways to communicate with you.
  • Page 15: Chapter 2. Adjusting And Using Your Monitor

    In addition, use healthy work habits to maximize your performance and comfort while using your computer. For more detailed information on any of these topics, visit the Healthy Computing Web site at: http://www.lenovo.com/ healthycomputing/.
  • Page 16: Quick Tips For Healthy Work Habits

    Accessibility information Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system;...
  • Page 17: Adjusting Your Monitor Image

    Adjusting your monitor image This section describes the control features to adjust your monitor image. Using the direct access controls The direct access controls can be used when the On Screen Display (OSD) is not displayed. Table 2-1. Direct access controls Icon Control Description...
  • Page 18: Using The On-Screen Display (Osd) Controls

    Using the On-Screen Display (OSD) controls To adjust the settings, the user controls can be viewed through the OSD. E24q-30 Brightness Monitor control Contrast Volume Quik settings Mute Dynamic contrast Port setting Over Drive Normal Color mode Warm Advanced settings Input Signal: HDMI Resolution:...
  • Page 19 6. The ENERGY STAR option resets all user settings to default values so that the monitor can meet the requirements of Energy Star. Energy Star is an energy saving program for consumer electronics led by the U.S. government.It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas emissions.
  • Page 20 Table 2-2. OSD functions OSD Icon on Main Controls and Sub menu Description Menu Adjustments Brightness Adjust bar (0-100) Contrast Adjust bar (0-100) Volume Adjust bar (0-100) Mute Dynamic Contrast All input Monitor Controls Over Drive Normal signals Extreme sRGB Neutral Warm Color Mode...
  • Page 21 OSD Icon on Main Controls and Sub menu Description Menu Adjustments Model Name: E24q-30 Information Firmware: LX.X Serial Number: VN48551 English/Français/Italiano/简体中文/ Language Español/日本語/Deutsch/Русский/ ไทย Українська OSD Time Out Adjust bar (5-60) All input Menu Settings OSD Position Adjust bar H/V (0-100,0-100) signals Transparency Adjust bar (0-100)
  • Page 22: Selecting A Supported Display Mode

    Selecting a supported display mode The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes. The image size, position and shape might change when the display mode changes. This is normal and the image can be readjusted using automatic image setup and the image controls.
  • Page 23: Understanding Power Management

    Understanding power management Power management is invoked when the computer recognizes that you have not used your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.
  • Page 24: Caring For Your Monitor

    Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor. Do not: Apply water or liquid directly to your monitor. Use solvents or abrasives. Use flammable cleaning materials to clean your monitor or any other electrical equipment. Touch the screen area of your monitor with sharp or abrasive items.
  • Page 25 Step 3: Remove the base from the monitor, refer to “Detaching the monitor base and stand”. Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit (100mm x100mm distance), VESA Mounting Screw M4 x 10 mm. VESA hole Step 5: Attach the LCD display to the wall, following the instructions in the wallmounting kit.
  • Page 26: Chapter 3. Reference Information

    Chapter 3. Reference information This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information. Monitor specifications Table 3-1. Monitor specifications for type-model 63EC-GAR2-WW Dimensions Depth 178.6 mm (7.03 inch) Height 497.2 mm (19.57 inch) Width 539.4 mm (21.24 inch) Stand...
  • Page 27 Table 3-1. Monitor specifications for type-model 63EC-GAR2-WW Video input (HDMI) Interface HDMI Horizontal addressability 2560 pixels (max) Vertical addressability 1440 lines (max) Clock frequency 420 MHz Communications VESA DDC Supported Display Horizontal frequency 30 kHz -155 kHz Modes Vertical frequency 48 Hz - 100 Hz Native Resolution 2560 x 1440 at 60 Hz...
  • Page 28: Troubleshooting

    Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-2. Troubleshooting Problem...
  • Page 29 Table 3-2. Troubleshooting Problem Possible cause Suggested action Reference One or more of This is a characteristic If there are more than five Appendix A.”Service the pixels appear of the LCD technology pixels missing, contact the and Support”on page discolored. and is not an LCD Support Center.
  • Page 30: Manually Installing The Monitor Driver

    Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 2560 x 1440 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.
  • Page 31: Service Information

    Scratches or punctures on monitor screens. Service parts The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to support the customer warranty. Parts are for service use only. The table below shows information for model 63EC-GAR2-WW.
  • Page 32: Appendix A. Service And Support

    Appendix A. Service and Support The following information describes the technical support that is available for your product, during the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms.
  • Page 33 Country or Region Telephone Number Brazil Calls made from within the Sao Paulo region: 11-3889-8986 Calls made from outside the Sao Paulo region: 0800-701-4815 (Portuguese) Brunei Darussalam Dial 800-1111 (English) Canada 1-800-565-3344 (English, French) Chile 800-361-213 (Spanish) China Technical Support Line: 400-990-8888 (Mandarin) China (852) 3516-8977...
  • Page 34 Country or Region Telephone Number Greece Lenovo Business Partner (Greek) Guatemala Dial 999-9190, wait for operator, and request to reach 877-404-9661 (Spanish) Honduras Dial 800-0123 (Spanish) Hungary +36-13-825-716 (English, Hungarian) India Primary: 1800-419-4666 (Tata) Secondary: 1800-3000-8465 (Reliance) Email: commercialts@lenovo.com (English and Hindi)
  • Page 35 Country or Region Telephone Number Nicaragua 001-800-220-2282 (Spanish) Norway 8152-1550 (Norwegian) Panama Lenovo Customer Support Center: 001-866-434 (toll-free) (Spanish) Peru 0-800-50-866 OPCION 2 (Spanish) Philippines 1-800-8908-6454 (GLOBE subscribers) 1-800-1441-0719 (PLDT subscribers) (Tagalog, English) Poland Laptops and tablets branded with logo Think: 48-22-273-9777...
  • Page 36 Country or Region Telephone Number United States 1-800-426-7378 (English) Uruguay 000-411-005-6649 (Spanish) Venezuela 0-800-100-2011 (Spanish) Vietnam 120-11072 (Toll Free) 84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English) Appendix A.
  • Page 37: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
  • Page 38: Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 39: Power Cords And Power Adapters

    Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacture Do not use the ac power cord for other devices. Appendix B.

This manual is also suitable for:

63ec

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