Page 1 NEC Express5800 Series N8404-005F Tape Blade AT101b User's Guide 1st Edition 4-2012...
Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Page 3 Keep this User's Guide at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this User's Guide for your safety to use the Tape Blade. The Tape Blade contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards.
Page 4: Symbols Used In This Manual And Warning Labels
SYMBOLS USED IN THIS MANUAL AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause fumes or fire. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause personal injury. Indicates that improper use may cause explosion.
Page 5 FCC Compliance Information Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. ...
Page 6 User's Guide, contact the service representative where you purchased this product. (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages arising from the use of this User's Guide regardless of Item (4).
Page 7: Preface
PREFACE Welcome to the Tape Blade for NEC Express5800/SIGMABLADE. Connecting the Tape Blade with the CPU blade can expand I/O capabilities with the LTO and two mezzanine cards. Read this User's Guide thoroughly to fully understand handling of the Tape Blade and appreciate its...
Page 8: About This User's Guide
Tape Blade. Chapter 6 Installing and Using Utilities Refer to the User's Guide of the CPU Blade contained in the NEC EXPRESSBUILDER DVD. Chapter 7 Maintenance provides you with all the information necessary to maintain successful operation of the Tape Blade.
Page 9: In The Package
Text Conventions The following conventions are used throughout this User's Guide. For safety symbols, see "SAFETY INDICATIONS" provided earlier. IMPORTANT: Items that are mandatory or require attention when using the Tape Blade NOTE: Helpful and convenient piece of information IN THE PACKAGE The carton contains various accessories, as well as the Tape Blade itself.
Page 10: Table Of Contents
CONTENTS Safety Indications .......................... iii Symbols Used in This Manual and Warning Labels ...............iv Preface ..............................i About This User's Guide ........................ii In the Package..........................iii Chapter 1 Notes on Using Your Tape Blade ..............1-1 Safety Notes..........................1-2 For Proper Operation ........................1-5 Available Data Cartridge......................
Page 11 Chapter 3 Setting Up Your Tape Blade ................ 3-1 Before Installing Tape Blade ......................3-2 Check of MAC Address ......................3-2 Installing the Tape Blade ......................3-3 Installation Order........................3-3 Installing in Blade Enclosure ....................3-5 Chapter 4 Configuring Your Tape Blade ..............4-1 SAS Controller ..........................4-2 SAS Controller Configurations ....................4-2 Before Installing the Driver......................4-2 Install the Driver........................4-3...
Page 12 Chapter 8 Troubleshooting ................... 8-1 System Viewers..........................8-2 Error Messages ..........................8-3 POST Error Messages ......................8-3 Lamps ............................8-3 Error Messages on Virtual LCD ....................8-3 Solving Problems ......................... 8-6 Tape Blade ..........................8-6 Problems with Windows......................8-12 Problems with SAS Controller ....................8-19 Collecting Event Log .........................
Page 13: Chapter 1 Notes On Using Your Tape Blade
Chapter 1 Notes on Using Your Tape Blade This chapter includes information necessary for proper and safe operation of the Tape Blade.
Page 14: Safety Notes
NEC assumes no liability for any accident resulting in personal injury, death, or property damage if the Tape Blade has been used in the above conditions.
Page 15 Do not use any unauthorized interface cable. Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable. Using an authorized cable or connecting a cable to an improper destination may cause a short circuit, resulting in a fire.
Page 16 Notes on Using Your Tape Blade CAUTION Avoid installation in extreme temperature conditions. Immediately after the Tape Blade is powered off, its internal components and components in Blade Enclosure are very hot. Leave them until their internal components fully cool down before installing/removing any component. Do not insert your hands into the cartridge load compartment.
Page 17: For Proper Operation
Notes on Using Your Tape Blade FOR PROPER OPERATION Observe the following notes for successful operation of the Tape Blade. Use of the Tape Blade ignoring the notes will cause malfunctions or failures of the Tape Blade. Tape Blade  –...
Page 18 Notes on Using Your Tape Blade – Clean the Tape Blade at regular basis. See "Cleaning" in Chapter 7 for details. – Use our Cleaning Cartridge to clean the Tape Blade. If you use a cleaner of the other manufacturer, a machine failure may be caused. –...
Page 19: Available Data Cartridge
Notes on Using Your Tape Blade AVAILABLE DATA CARTRIDGE The Tape Blade can save data by using data cartridges listed in the table below. Data cartridge (model number) Storage capacity Remarks LTO5 Data cartridge 1.5T bytes LTO4 Data cartridge 800G bytes LTO4 (WORM) Data cartridge 800G bytes LTO3 Data cartridge...
Page 20: Precautions On Handling
Notes on Using Your Tape Blade PRECAUTIONS ON HANDLING Operational Precautions Before Use If a data cartridge is damaged, deformed or bent, do not use it.  If the data cartridge is exposed to an environment other than the operating or storage ...
Page 21: Usage Inhibition Standard
Notes on Using Your Tape Blade USAGE INHIBITION STANDARD If a data cartridge that you are using is in the case below, you must replace it. When the data cartridge is given a strong shock, for example, when falling, and damaged. ...
Page 22: Storing Important Data
1-10 Notes on Using Your Tape Blade STORING IMPORTANT DATA When storing important data or programs, it is strongly recommended that you should prepare and store the master tape and copy (backup) tape just in case. Further, we recommend that you verify backup software when saving, and check saved data. For details on verification, refer to the instruction manual for the backup software you are using.
Page 23: Transfer To Third Party
For details about how to perform this operation, refer to your backup software documentation. NEC does not accept responsibility for information leaks to third parties.
Page 24: Disposal And Consumables
The Tape Blade contains some components that are only good for a limited period of time  and require replacement (e.g., lithium or Li-Ion battery). For stable operation of the Tape Blade, NEC recommends you replace these components on a regular basis. Consult with your service representative for replacement or the product lives. WARNING Do not remove the battery.
Page 25: Product Life
1-13 Notes on Using Your Tape Blade PRODUCT LIFE The life of the N8404-005F is five years. USER SUPPORT Before Asking for Repair, do the following when the Tape Blade appears to fail: Check if the power cord and the cables to other devices are properly connected. See Chapter 8 to find if your problem fits the description.
Page 26 1-14 Notes on Using Your Tape Blade Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer:...
Page 27: Chapter 2 General Description
Chapter 2 General Description This chapter provides information that you should be familiar with before using the Tape Blade. It includes names and functions of the components and features of the Tape Blade.
Page 28: Overview
2-2 General Description OVERVIEW NEC Express5800/SIGMABLADE is a modular and multiprocessing system that includes processor, memory, network connections, optional add-in card slot, and associated electronics, all on a single mother board called a CPU blade. The CPU blades are typically installed into a rack-mountable enclosure that houses multiple CPU blades that share common resources such as cabling, power supplies, and cooling fans.
Page 29: Standard Features
 Error notification  Internal voltage monitoring feature Expandability Management Utilities  Equipped with option slot that makes up  NEC ESMPRO to two additional slot option cards  Monitoring of system status through EM available. card  Two network ports Maintenance Features ...
Page 30: Names And Functions Of Components
2-4 General Description NAMES AND FUNCTIONS OF COMPONENTS This section describes the names and features of the components in the device. Front View LTO drive LAN2 Link/Access lamp (green) POWER lamp The lamp lights when LAN port 2 is connected to the network.
Page 31: Internal View
General Description 2-5 Internal View LTO drive SAS controller Lithium battery (inserted under the SAS controller) Type I mezzanine slot Slot to install mezzanine card for blade Type II mezzanine slot Slot to install mezzanine card for blade MP connector Used to connect with the midplane in Blade Enclosure.
Page 32: External View
2-6 General Description External View Top cover Slide tag Eject lever...
Page 33: Data Cartridge
General Description 2-7 Data Cartridge This section explains how to handle the data cartridge which is used for N8404-005F Tape Blade LTO drive. For usable cartridge, see the section "Available Data Cartridge" in Chapter 1. Data Cartridge Part Name Label It is recommended that you should affix a label to each cartridge to associate the data cartridge with backup data for easier identification as shown below.
Page 34 2-8 General Description Write-Protect Plug Writing of data in the tape is enabled or disabled by setting the write-protect notch. To protect the data from being erased, set the write-protect notch as shown in the figure below. Although position of the write-protect is all the same for tape cartridges, the notch is varied occasionally.
Page 35: Lamp Indications
General Description 2-9 Lamp Indications This section describes the positions and display meanings of the lamps on the Tape Blade and other devices. Tape Blade The Tape Blade is equipped with five lamps. POWER lamp STATUS lamp LAN1 Link/Access lamp LAN2 Link/Access lamp ID lamp POWER lamp...
Page 36 The following tables list indications of the STATUS lamp, descriptions, and actions to take. NOTE: The Tape Blade does not support EXPRESSSCOPE Engine (BMC). You cannot view the error log through NEC ESMPRO Manager. STATUS lamp indications STATUS lamp Description...
Page 37 The ID lamp is intended to identify a specific Tape Blade in the system in which several blades are installed. Making this lamp being lit can help the maintenance work to identify the faulty device. When the detect command is received from management software such as NEC ESMPRO Manager and Web console of Blade Enclosure, the lamp lights.
Page 38 2-12 General Description LTO Drive The drive status is notified by Status LED. Cartridge insert Slot in which the cartridge is inserted. EJECT button Press this button when ejecting a data cartridge. Ready LED (green) The Ready LED provides information about the state of the drive with light. Encrypt LED (white) The Encrypt LED provides information about the state of the encryption with light.
Page 39 General Description 2-13 Indication for the Status LED The drive status is notified by Status LED. : OFF : ON : Blink Ready Fault Encrypt Status (amber) (white) (green) Power is not on. •    Power is on, and cartridge is inserted. •...
Page 40: Using Your Tape Blade
2-14 General Description USING YOUR TAPE BLADE This section describes the basic operation of the Tape Blade. The power of the Tape Blade is automatically controlled in linkage with the power of CPU blade. Refer to the manual that comes with your CPU blade for power on/off of the Tape Blade. Power-on of Tape Blade The power of the Tape Blade is automatically controlled in linkage with the power of the connected CPU blade.
Page 41: Device Identification
The ID lamp allows you to identify the device subject to maintenance among several devices installed in the Blade Enclosure. The ID lamp on Tape Blade can also be made lit blue by proper software commands (e.g., NEC ESMPRO Manager or Web console of Blade Enclosure) from the management PC on the network.
Page 42 2-16 General Description (This page is intentionally left blank.)
Page 43: Chapter 3 Setting Up Your Tape Blade
Chapter 3 Setting Up Your Tape Blade This chapter describes how to set up the Tape Blade appropriate for your system, on a step-by-step basis.
Page 44: Before Installing Tape Blade
Setting Up Your Tape Blade BEFORE INSTALLING TAPE BLADE Be sure to check the MAC addresses before installing a Tape Blade in the Blade Enclosure. Check of MAC Address A MAC address indicates the address specific for the network. It is expressed by 12-digit alphanumeric.
Page 45: Installing The Tape Blade
Setting Up Your Tape Blade INSTALLING THE TAPE BLADE Install the Tape Blade in the dedicated Blade Enclosure. The slot to install the Tape Blade must be the one adjacent to the CPU blade to which the Tape Blade is to be connected. See "Installation Order"...
Page 46 Setting Up Your Tape Blade SIGMABLADE-M A pair of a CPU blade and a Tape Blade occupies two slots as shown below. Slots 1 and 2, slots 3 and 4, slots 5 and 6, or slots 7 and 8 Slot Slot Slot Slot...
Page 47: Installing In Blade Enclosure
Setting Up Your Tape Blade Installing in Blade Enclosure To use the Tape Blade, install it in a Blade Enclosure. This section describes how to install the Tape Blade in SIGMABLADE-M, as an example. Installation Locate a slot to install Tape Blade according to "Installation Order" described earlier. If the CPU blade has already been installed, power off the CPU blade.
Page 48 Setting Up Your Tape Blade While pushing the eject button on the lower part of Tape Blade, pull the eject lever toward you. Insert the end of Tape Blade into the guide rails at top and bottom of the Blade Enclosure, then push the Tape Blade slowly and carefully into the Blade Enclosure.
Page 49 Setting Up Your Tape Blade Removal Power off the CPU blade to which the Tape Blade is being connected. IMPORTANT: Be very careful to power off the CPU blade that is connected with  the Tape Blade you are going to remove. You cannot install or remove the Tape Blade while the CPU blade is ...
Page 50 Setting Up Your Tape Blade (This page is intentionally left blank.)
Page 51: Chapter 4 Configuring Your Tape Blade
Chapter 4 Configuring Your Tape Blade This chapter describes how to configure the SAS controller installed in the Tape Blade.
Page 52: Sas Controller
Configuring Your Tape Blade SAS Controller SAS Controller Configurations This product's configuration is optimized at factory shipment. Normally, reconfiguration is not necessary, however, if necessary, you can reconfigure this product by using its utility. Refer to "SAS BIOS - LSI Corp Config Utility -" for the details of the LSI Corp Config Utility. NOTE: If you fail to boot the system from USB DVD-ROM drive after installing the Tape Blade, change SAS BIOS configuration according to "About LSI Corp Config Utility".
Page 53: Install The Driver
Configuring Your Tape Blade Windows Server 2008/Windows Server 2008 R2 Run OS and launch Explorer. Point to "%SYSTEMROOT%\SYSTEM32\DRIVERS\Lsi_sas2.sys" and select Properties on right-click menu. NOTE: Generally, SYSTEMROOT is placed in C:\Windows. Click the [Driver] tab in [Properties] dialog box of Lsi_sas2.sys. The detailed information of Lsi_sas2.sys is displayed.
Page 54: Confirmation After Installing The Driver
Configuring Your Tape Blade disk drive and use an appropriate tool such as Explorer to double-click \win\hba_drv\Update.vbs. (The extension "vbs" may not be displayed depending on configuration.) The following message appears. Select [Yes]. Driver Setup Do you want to setup the SAS Controller driver? [Yes] [No] Driver is automatically installed.
Page 55: Sas Bios - Lsi Corp Config Utility
Configuring Your Tape Blade SAS BIOS - LSI Corp Config Utility - The LSI Corp Config Utility is used for setting this product. To start the utility, no special startup disk is required. It can be started by a simple keyboard operation while the self-diagnosis program POST is running.
Page 56: Starting Lsi Corp Config Utility
Configuring Your Tape Blade Starting LSI Corp Config Utility Follow these steps to start LSI Corp Config Utility. Turn on the computer. The following message will be displayed. LSI Corporation MPT SAS2 BIOS MPTBIOS-7.11.00.00 (2010.07.29) Copyright 2010 LSI Corporation. Press Ctrl-C to start LSI Logic Configuration Utility... Hold <Ctrl>...
Page 57: Using Lsi Corp Config Utility
Configuring Your Tape Blade Using LSI Corp Config Utility To select an option, use the arrow keys to move the cursor to the option, then press <->/<+> key. In some cases, selecting an option displays another menu. You can return to the previous menu at any time by pressing <Esc>...
Page 58 Configuring Your Tape Blade (This page is intentionally left blank.)
Page 59: Chapter 5 Installing The Operating System
Chapter 5 Installing the Operating System Refer to the User's Guide of your CPU Blade for how to install the operating system.
Page 60: Installing And Setting Device Drivers
5-2 Installing the Operating System INSTALLING AND SETTING DEVICE DRIVERS Follow these steps to install and configure the device drivers. NOTE: You may need an optical disk drive to setup the device driver. Refer to the User's Guide of optical disk drive for how to use the drive. (The optical disk drive equipped on Blade Enclosure is also available.) LAN Driver Refer to the User's Guide of CPU Blade to install LAN driver of onboard network adapter or...
Page 61: Setting Team
Installing the Operating System 5-3 SETTING TEAM Refer to the CPU Blade User's Guide to setup Teaming and removing Team of onboard network adapter or optional lan board. SETTING WOL The Tape Blade does not support WOL (Wake On Lan) feature.
Page 62: Setting Receive Side Scaling
5-4 Installing the Operating System SETTING RECEIVE SIDE SCALING The setting for Receive Side Scaling must be changed on the optional lan board (N8403-017/020/021/022). Follow steps below. NOTE: This is common procedure for all Windows OS. IMPORTANT: With Windows Server 2003 64-bit (x64) Edition / Windows Server 2003 32-bit (x86) Edition, setup Receive Side Scaling before installing Intel®...
Page 63: Setting Up Scalable Networking Pack (Snp)
(N8403-017/020/021/022) do not support TCP Chimney Offload feature. NOTE: Download Microsoft Windows Server 2003 Scalable Networking Pack from the following web site: http://www.nec.com/ Follow steps below to use SNP. IMPORTANT: It is recommended to make a backup copy of system configuration data before starting setup.
Page 64 5-6 Installing the Operating System [Agree Software License Agreement] screen appears. Read the license terms carefully. If you agree, select "I accept the license terms", and then click [Next]. Installation starts by copying files. After a while, [Setup Wizard Completed] dialog appears.
Page 65: Setting For Solving Problems
Installing the Operating System 5-7 SETTING FOR SOLVING PROBLEMS Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Network Monitor Microsoft Network Monitor allows you to examine and troubleshoot network problems. Network Monitor Setup (Windows Server 2008 R2/Windows Server 2008) NOTE: Windows Server 2008 R2/Windows Server 2008 does not provide Network Monitor.
Page 66 5-8 Installing the Operating System Network Trace Capture (Windows Server 2008 R2/Windows Server 2008) On the Start menu of the CPU Blade, start Microsoft Network Monitor. On [Start Page], select [Create a new capture tab...] or select [New] in the [File] menu, and click [Capture...].
Page 67 Installing the Operating System 5-9 Network Monitor (Windows Server 2003) To use Network Monitor, you need to restart the system after the installation has completed, so we recommend you to install Network Monitor before any network trouble occurs. Point to [Settings] from Start menu of the CPU Blade, and click [Control Panel]. The [Control Panel] dialog box appears.
Page 68: Updating The System
5-10 Installing the Operating System UPDATING THE SYSTEM Use NEC EXPRESSBUILDER DVD that comes with your CPU blade to update the system. Refer to the User's Guide of CPU blade for details. Execute "Update the system" in following cases. CPU is expanded (changed from single processor to multi-processor).
Page 69: Chapter 6 Installing And Using Utilities
Chapter 6 Installing and Using Utilities Refer to the User's Guide of the CPU Blade contained in the NEC EXPRESSBUILDER DVD for information about utilities provided for the CPU Blade and Tape Blade.
Page 70: Installing The Tape Device Driver
6-2 Installing and Using Utilities INSTALLING THE TAPE DEVICE DRIVER To install the tape device driver in the server, use the attached "N8404-005 Tape Blade AT101b Driver CD". Prepare the CD-ROM in advance. Installation procedures for Windows Server 2008 (32-bit) operating system are described below. Installation procedures for other operating system are basically the same.
Page 71: Chapter 7 Maintenance
Chapter 7 Maintenance This chapter describes the daily maintenance of the system and precautions when relocating or storing the Tape Blade.
Page 72: Cleaning
7-2 Maintenance CLEANING To keep the drive in the best condition for securing the customer’s data, periodical cleaning is required. Cleaning the Read/Write Head When the cleaning notice is indicated on the Single Character Display with a character "C", clean the Tape Blade internal read/write head Set the provided cleaning cartridge or our cleaning cartridge into the drive.
Page 73: Making Backup Copies
Maintenance 7-3 MAKING BACKUP COPIES NEC recommends you make backup copies of your valuable data stored in data cartridge of the Tape Blade on a regular basis. For backup storage devices suitable for the Tape Blade and backup tools, consult with your service representative.
Page 74: System Diagnostics
7-4 Maintenance SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the CPU blade. Select [Tool menu] - [Test and diagnostics] in the NEC EXPRESSBUILDER provided with the CPU blade to diagnose the system. Test Items The following items are tested in system diagnostics.
Page 75: Relocating/Storing The Unit
Maintenance 7-5 RELOCATING/STORING THE UNIT Follow the procedure below to relocate or store the Tape Blade and Blade Enclosure: WARNING Observe the following instructions to use the Tape Blade safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-2 to 1-4 for details.
Page 76 7-6 Maintenance Relocating/Storing Blade Enclosure with Devices Installed Turn off the powers of all the CPU blades and Tape Blade in Blade Enclosure. Turn off the power of Blade Enclosure. Unplug the power cord of Blade Enclosure from the power receptacle. Remove all the cables from CPU blades, Tape Blade, and other devices.
Page 77: Chapter 8 Troubleshooting
Chapter 8 Troubleshooting If your CPU blade and Tape Blade do not operate as expected, read this chapter before assuming a failure.
Page 78: System Viewers
8-2 Troubleshooting SYSTEM VIEWERS Monitor the occurrence of fault by NEC ESMPRO and Web console of EM card during the system operation. Check whether any alert is reported on NEC ESMPRO Manager and Web console of EM card. [Example] NOTE: To monitor the occurrence of fault by NEC ESMPRO, the EM card in Blade Enclosure must be associated with NEC ESMPRO.
Page 79: Error Messages
Troubleshooting 8-3 ERROR MESSAGES If an error occurs in the Tape Blade, an error message appears on the display unit. POST Error Messages Powering on the CPU blade automatically starts the self-diagnostic program, POST (Power On Self-Test). When the POST detects any error, it displays an error message and its measure on the display unit.
Page 80 8-4 Troubleshooting Virtual LCD indications when STATUS lamp is flashing in red On-screen message Description Action MEZ1 Power Fault An error was detected in power Check installation status of circuit of mezzanine card installed in mezzanine card. Type I slot of Tape Blade. If the same error persists, contact your service representative.
Page 81 Troubleshooting 8-5 Virtual LCD indications when STATUS lamp is flashing in amber On-screen message Description Action E-Keying Error In the Blade Enclosure, Refer to the User's Guide of Blade combination of installation Enclosure for correct installation locations of Tape Blade, locations.
Page 82: Solving Problems
8-6 Troubleshooting SOLVING PROBLEMS When the CPU blade or Tape Blade fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the CPU blade or Tape Blade still fails to operate successfully after solving your problem, take a note on the on-screen message and contact your service representative.
Page 83 Troubleshooting 8-7 Correctly backing up is not possible (and the backup software does not recognize the drive).  Make sure that the backup software is correctly installed.  Make sure that there is no conflict between software products. → If two device drivers that cannot be used at the same time are incorporated, one might have to be removed.
Page 84 8-8 Troubleshooting The cleaning cartridge cannot be ejected.  If a cleaning cartridge that has already been used up was inserted or cleaning did not finish normally because the cartridge was used up during cleaning, the cleaning cartridge might not be ejected to notify you of this. →...
Page 85 Troubleshooting 8-9  Has the EM card been initialized? → If the EM card is not initialized, the power unit does not supply the power to the CPU blade and Tape Blade.  Does the Blade Enclosure contain the required number of fans in proper location? →...
Page 86 8-10 Troubleshooting Fail to power-off:  Did you turn off the power of CPU blade? → The power of Tape Blade is linked with the power of the CPU blade and controlled by EM card. Turn off the power of CPU blade. ...
Page 87 → Take out the floppy disk and restart the CPU blade.  Is the OS broken? → Use recovery process to recover the system. Refer to the documentation stored in NEC EXPRESSBUILDER that comes with the CPU blade. The OS presents unstable operation: ...
Page 88: Problems With Windows
8-12 Troubleshooting Problems with Windows The following warnings are logged when you install Windows Server 2008 R2 or update the system by installing the Starter Pack: Event ID: Source: Microsoft-Windows-WMI Level: Warning Description: A provider, Ncs2, has been registered in the Windows Management Instrumentation namespace Root\IntelNCS2 to use the LocalSystem account.
Page 89 Troubleshooting 8-13 The following system events are logged when Windows Server 2008 is installed: Event ID: Source: Microsoft-Windows-Time-Service Level: Warning Description: NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com,0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter.
Page 90 8-14 Troubleshooting The following application events are logged when Windows Server 2008 is installed. Event ID: Source: Microsoft-Windows-WMI Level: Warning Description: A provider, Ncs2, has been registered in the Windows Management Instrumentation namespace Root\cimv2 to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.
Page 91 Troubleshooting 8-15 The following system event is logged when Windows Server 2008 is installed. Event ID: Source: VDS Dynamic Provider Description: The provider failed while storing notifications from the driver. The Virtual Disk Service should be restarted. hr=80042505 → Go to the Microsoft website: http://support.microsoft.com/kb/948275/en-us/ The following system events are logged when Windows Server 2008 is installed.
Page 92 8-16 Troubleshooting There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions: Source: DCOM Category: Error Event ID: 10016 Description: The application-specific permission settings do not grant Local Activation permission for the COM server application with CLSID {555F3418-D99E-4E51-800A-6E89CFD8B1D7} to the user {NT AUTHORITY\LOCAL SERVICE} SID {S-1-5-19}.
Page 93 Troubleshooting 8-17 There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions. Source: Service Control Manager Type: Error Event ID: 7011 Description: Timeout (30000 milliseconds) waiting for a transaction response from the Dfs service.
Page 94 R2, above-shown event log will be registered. For more details, refer to "Enabling Microsoft Windows Server 2003 R2 Hardware Management" on the following site. [NEC Express5800 Web Site] http://www.58support.nec.co.jp/global/download/W2K3_R2/index.html Fail to start the OS with the /3GB switch: → System often fails to start the OS with the /3GB switch.
Page 95: Problems With Sas Controller
Troubleshooting 8-19 Problems with SAS Controller The following optional ROM error message is displayed in POST. Expansion ROM not initialized → Run System BIOS of CPU blade, and disable Option ROM Scan for the PCI slot that contains SAS controller. The following SAS controller message is displayed in POST.
Page 96: Collecting Event Log
8-20 Troubleshooting COLLECTING EVENT LOG If an error occurs on the CPU blade and Tape Blade, you can collect the log of various events to acquire necessary information. For how to collect event log, refer to the User's Guide of CPU Blade. IMPORTANT: Consult with your service representative before collecting event ...
Page 97: Chapter 9 Upgrading Your Tape Blade
Optional devices described in this chapter may be installed or  removed by any user. However, NEC does not assume any liability for damage to optional devices or the Tape Blade or malfunctions of the system resulted from installation by the user. NEC recommends you ask your service representative for install or removing any optional devices.
Page 98: Safety Notes
Upgrading Your Tape Blade SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the Tape Blade safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-2 to 1-4 for details.
Page 99: Anti-Static Measures
Upgrading Your Tape Blade ANTI-STATIC MEASURES The Tape Blade contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear a wrist strap (an arm belt or anti-static glove).  Wear a wrist strap on your wrist.
Page 100: Confirmation After Installation/Removal
Upgrading Your Tape Blade CONFIRMATION AFTER INSTALLATION/REMOVAL Confirm the following after installing an additional option and removing a component: Installing removed components exactly as they were  Install the components and cables, which were removed and disconnected for addition of an option, exactly as they were.
Page 101: Installation/Removal Procedure
Upgrading Your Tape Blade INSTALLATION/REMOVAL PROCEDURE Install or remove the devices in the following procedure. Mezzanine Card The Tape Blade can contain two mezzanine cards for blade. To install a mezzanine card, use the mezzanine card slot equipped on the Tape Blade. IMPORTANT: The mezzanine card is extremely sensitive to static electricity.
Page 102 Upgrading Your Tape Blade Notes Note the followings in the installation or removal of the mezzanine card. Be careful not to make your hands touch the terminals of the mezzanine card slot directly.  Otherwise, the oil and/or dirt on the hands may adhere to the terminals to result in contact failure.
Page 103 Upgrading Your Tape Blade Firmly hold the cover, move it slightly toward the rear of the blade, then lift the cover to remove it from the Tape Blade. IMPORTANT: Handle the cover carefully so as not to make it contact with any electronic components on the Tape Blade.
Page 104 Upgrading Your Tape Blade IMPORTANT: Do not make your body contact with the terminals on the board.  Some malfunction may occur if the board is installed with dirt and/or oil adhering to the terminals. Insert the mezzanine card straight into the connector. The terminal ...
Page 105 Upgrading Your Tape Blade Removal To remove the board, follow the procedure below: After the shutdown processing for the CPU blade in the slot adjacent to the Tape Blade to be removed, turn off the power of the CPU blade. The Tape Blade is powered off automatically.
Page 106: Setting The Data Cartridge
9-10 Upgrading Your Tape Blade Setting the Data Cartridge IMPORTANT: As the data cartridge set in the Tape Blade, use our "Data Cartridge".  If you use a data cartridge of other manufacturer, a read/write error may occur. While setting the data cartridge, do not turn off the server. This may ...
Page 107: Ejecting The Data Cartridge
9-11 Upgrading Your Tape Blade Ejecting the Data Cartridge Make sure that Ready LED is not blinking. 2. Press the Eject button. The drive starts rewinding the tape . The rewinding cycle may take a few minute. IMPORTANT: If the cartridge eject command is issued by the backup software, the ...
Page 108: Reading/Writing Data
9-12 Upgrading Your Tape Blade After the cartridge partially ejects, hold the cartridge and remove it. IMPORTANT: When the Ready LED is blinking, do not turn off the Tape Blade.  This may cause a malfunction or damage data. To avoid a malfunction, do not transport Tape Blade with the data ...
Page 109: Appendix A Specifications
Appendix A Specifications Tape Blade AT101b Item N8404-005F Memory capacity 1.5 Tbyte (uncompressed, using LTO5 cartridge) See "Available Data Cartridge" in Chapter 1. Data transfer rate (tape) 140 Mbyte/sec (uncompressed, using LTO5 cartridge) Above is the specification for the drive itself. Actual data transfer rate depends on the server to which the Tape Blade is connected.
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NEC Express5800 Series User Manual

Chapter 1 Notes on Using Your Tape Blade

Chapter 2 General Description

Chapter 3 Setting up Your Tape Blade

Chapter 4 Configuring Your Tape Blade

Chapter 5 Installing the Operating System

Chapter 6 Installing and Using Utilities

Chapter 7 Maintenance

Chapter 8 Troubleshooting

Chapter 9 Upgrading Your Tape Blade

Appendix A Specifications

Quick Links

Related Manuals for NEC Express5800 Series

Summary of Contents for NEC Express5800 Series

Table of Contents