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Moto Z (Droid) /
Moto Z
Moto Z (Droid) / Moto Z
Level 2 – Service and Repair Manual

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Summary of Contents for Lenovo motorola Moto Z Droid

  • Page 1 Moto Z (Droid) / Moto Z Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual...
  • Page 2: Revision History

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual EVISION ISTORY Revision Date Notes 07/28/2016 Initial release. Motorola Mobility Confidential Restricted: PAGE 2 Do not share without consent from Motorola...
  • Page 3: Table Of Contents

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual ABLE OF ONTENTS Revision History ................................2 List of Tables ................................. 6 Table of Figures ................................6 Safety Information ................................ 7 Cautions and Warnings ..............................7 Battery Safety Guidelines .............................. 7 Introduction ...................................
  • Page 4 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Parts Refresh ................................62 Tools Required for Parts Refresh ..........................62 Top Carrier Cleaning ..............................63 Bottom Carrier Cleaning .............................. 64 Battery Cleaning................................65 PCB Cleaning ................................66 Housing Cleaning ................................
  • Page 5 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Appendix ................................... 134 Generic Lens Removal Fixture Manual ........................134 Motorola Mobility Confidential Restricted: PAGE 5 Do not share without consent from Motorola...
  • Page 6: List Of Tables

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual IST OF ABLES Table 1. External Views Parts List ........................... 9 Table 2. Exploded View Parts List ..........................10 Table 3. Subassembly Exploded View Parts List ......................14 ABLE OF IGURES Figure 1.
  • Page 7: Safety Information

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual AFETY NFORMATION Cautions and Warnings Electrostatic Discharge The phone components may be damaged by electrostatic discharge (ESD). Always use an ESD mat and ground strap when working with internal components. Battery Safety Guidelines Handle Battery with care.
  • Page 8: Introduction

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual NTRODUCTION External Views Figure 1. External Views Motorola Mobility Confidential Restricted: PAGE 8 Do not share without consent from Motorola...
  • Page 9: Table 1. External Views Parts List

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Table 1. External Views Parts List Reference # Description Antenna SIM/SD Card Tray Front-Facing Imager Audio Deco Front-Facing LED Flash Display Lens Fingerprint Sensor USB Type-C Port Volume Keys Power Key Rear-Facing Imager...
  • Page 10: Exploded Views

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Exploded Views Figure 2. Assembly Exploded View Table 2. Exploded View Parts List Reference # Description Recovery Part ASSY,LENS/DISPLAY, BLK, PRODN ASSY,LENS/DISPLAY, WHT, PRODN ASSY,PWA,MN,BD KIT, SHERIDAN,ROW ASSY,PWA,MN,BD KIT, SHERIDAN, VZW,64GB ASSY,PWA,MN,BD KIT, SHERIDAN,ROW, 64GB ASSY,PWA,MN,BD KIT,SHERIDAN,CHINA...
  • Page 11 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Reference # Description Recovery Part ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 12 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Reference # Description Recovery Part SHIM,SCREW, SHERIDAN BRKT,DISPLAY,METAL, SHERIDAN ASSY,SHLD,UBER, SHERIDAN ASSY,HSG,BOT CARRIER, WHITE, SHERIDAN ASSY,HSG,BOT CARRIER, SHERIDAN GROM,MIC,PRIMARY, SHERIDAN GROM,GESTURE,TX GROM,GESTURE,RX ASSY,SNGL SIM TRAY,FINE GOLD,SHERIDAN LO ASSY,SNGL SIM TRAY,FINE GOLD,SHERIDAN EV ASSY,SNGL SIM TRAY,ROSE GOLD,SHERIDAN LO ASSY,SNGL SIM TRAY,ROSE GOLD,SHERIDAN EV...
  • Page 13 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Reference # Description Recovery Part DIE CUT,ADHES,PCB, TOP, SHERIDAN DIE CUT,ADHES,PCB, BOTTOM, SHERIDAN PAD,RF ZIF, SHERIDAN DIE CUT,ADHES,BATTERY, SHERIDAN ASSY,CAMRERA LENS,IR INK,SHERIDAN ASSY,CAMR LENS,DROID,IR INK,SHERIDAN *Refer to this table as a reference to parts listed in the Assembly section.
  • Page 14: Table 3. Subassembly Exploded View Parts List

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Figure 3. Subassembly Exploded View Table 3. Subassembly Exploded View Parts List Reference # Description Recovery Part BTN,SIDE,POWER,CHAMPAGNE,SHERIDAN BTN,SIDE,POWER,DARK GRAY,SHERIDAN BTN,SIDE,POWER,ROSE GOLD,SHERIDAN BTN,SIDE,VOLUME,CHAMPAGNE,SHERIDAN BTN,SIDE,VOLUME,DARK GRAY,SHERIDAN BTN,SIDE,VOLUME,ROSE GOLD,SHERIDAN ASSY,KEY,SIDE BUTTON, SHERIDAN SCR,M1.4,FPR,VOLUME KEY,X+1 HSG,MODS,INSULATOR, LT SILVER, SHERIDAN...
  • Page 15: Disassembly And Recovery

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual ISASSEMBLY AND ECOVERY Disassembly and Recovery Map SIM/SD Tray Display Display Bracket Front-Facing Fingerprint Rear Bottom Rear Top Audio Deco Flash Flex Sensor Lens Lens L-Shaped Rear-Facing Housing Bottom Battery...
  • Page 16: Tools Required For Disassembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Tools Required for Disassembly The following tools are required to disassemble the Moto Z (Droid) / Moto Z phone. Description Part # Picture / Drawing Sheridan Main Lens Removal Fixture 3-00-G9-10000 4-00-X2-10000 (220V) /...
  • Page 17 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Description Part # Picture / Drawing Metal Shim Tool – 0.05 mm and X-Acto Handle 3-00-K3-10000 Blackstick Thin Corner Snap Stick 4-00-Q3-10000 3IP Torx Bit Torque Driver (Adjustable) Thin Plastic Spudger 0-00-00-40826 Tweezers (Plastic or Plastic-Tipped)
  • Page 18: Sim/Sd Tray Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual SIM/SD Tray Removal NOTE The SIM/SD Tray can be recovered and reused after removal. Insert the SIM Tray Removal Tool (4-00-U2-10000) into the SIM/SD Tray hole. Push the SIM Tray Removal Tool into the SIM/SD Tray hole until the SIM/SD Tray ejects from the phone.
  • Page 19: Display Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Display Removal NOTE The Display can be recovered and reused after removal if the Lens is not damaged. Remove the Display Liner, if present. Place the Sheridan Lens Adhesive Heating Plate (3-00-J7-10000) on the Hot Plate.
  • Page 20 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Verify that the Vacuum O-Ring (4-00-A2-10000) is positioned in the Generic Lens Removal Fixture (4-00-X2-10000/4-00-X7-10000) as shown. NOTE The Generic Lens Removal Fixture vacuum will not perform correctly if the Vacuum O-Ring is not in position.
  • Page 21 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual 13. Place the phone in the Lens Removal Fixture with the Display facing down and the SIM/SD Tray facing the front of the fixture. 14. Press down on the Lens Removal Fixture and press the red button to turn on the vacuum pump.
  • Page 22 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual 16. Wait 3 minutes for the Display to warm up. 17. Insert the Metal Shim Tool (3-00-K3-10000) between the Display and the Housing. // CAUTION // Do not insert the Metal Shim Tool deeper than 1 mm.
  • Page 23 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual 25. Use the Thin Plastic Spudger to separate the remaining adhesive from the USB side of the phone. // CAUTION // Do not insert the Thin Plastic Spudger deeper than 1 mm.
  • Page 24 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual 29. Lift the Display away from the Housing. Motorola Mobility Confidential Restricted: PAGE 24 Do not share without consent from Motorola...
  • Page 25: Audio Deco Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Audio Deco Removal Use the flat end of the Blackstick to push the Audio Bezel from the Display. NOTE After you remove the Audio Bezel, you cannot reuse it. Motorola Mobility Confidential Restricted: PAGE 25 Do not share without consent from Motorola...
  • Page 26: Fingerprint Sensor Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Fingerprint Sensor Removal NOTE The Fingerprint Sensor (FPS) can be recovered and reused after removal. Remove the Kapton Tape from the FPS Flex ® ZIF Connector. NOTE After you remove the Kapton Tape, you cannot reuse it.
  • Page 27 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Use the Plastic Tweezers to remove the FPS Flex from the ZIF Connector. Insert the Thin Plastic Spudger under the edge of the FPS. Slide the Thin Plastic Spudger around the perimeter of the FPS to separate the adhesive from the Display.
  • Page 28: Front-Facing Flash Flex Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Front-Facing Flash Flex Removal NOTE The Front-Facing Flash Flex can be recovered and reused after removal. Insert the Thin Plastic Spudger under the edge of the Front-Facing Flash to separate the adhesive from the Display.
  • Page 29: Rear Lens Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Rear Lens Removal NOTE Remove the Rear Top and Rear Bottom Lens only if necessary. The Rear Top and Rear Bottom Lens can be recovered and reused after removal. Place the Sheridan Lens Adhesive Heating Plate (3-00-J7-10000) on the Hot Plate.
  • Page 30 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Insert the Metal Shim Tool (3-00-K3-10000) under the bottom edge of the Rear Top Lens. Insert the Thin Plastic Spudger under the Metal Shim Tool. Remove the Metal Shim. 10.
  • Page 31 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual 13. Insert the Thin Plastic Spudger under the Metal Shim Tool. 14. Remove the Metal Shim. 15. Slide the Thin Plastic Spudger to the right to separate the adhesive from the Housing. // CAUTION // To avoid damaging the Microphone Gasket, do not insert the Thin Plastic Spudger at the indicated...
  • Page 32: Housing Water Detection Label Inspection

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Housing Water Detection Label Inspection Inspect the Housing Water Detection Label (WDL), visible through the SIM/SD Tray. Verify it is correctly placed, and inspect it for signs of activation. Motorola Mobility Confidential Restricted: PAGE 32 Do not share without consent from Motorola...
  • Page 33: Pcb Wdl Inspection

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual PCB WDL Inspection Inspect the PCB WDL, visible on the PCB after the Rear Bottom Lens is removed. Verify it is correctly placed, and inspect it for signs of activation. NOTE If the Rear Bottom Lens is not removed, you can also inspect the PCB WDL after the PCB is...
  • Page 34: Rear-Facing Imager Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Rear-Facing Imager Removal NOTE The Rear-Facing Imager can be recovered and reused after removal. Use the flat end of the Blackstick to disconnect the Rear-Facing Imager Flex BtB Connector. Use the Tweezers to remove the Kapton Tape from the Rear-Facing Imager Flex ZIF Connector.
  • Page 35: Top Carrier Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Top Carrier Removal NOTE The Top Carrier can be recovered and reused after removal. Use the Torque Driver and 3IP Torx Bit to remove the 2 3IP Machine Screws from the Top Carrier.
  • Page 36: Bottom Carrier Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Bottom Carrier Removal NOTE The Bottom Carrier can be recovered and reused after removal. Use the Torque Driver and 3IP Torx Bit to remove the 2 3IP Machine Screws from the Bottom Carrier.
  • Page 37: Battery Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Battery Removal /// WARNING /// // CAUTION // Failure to adhere to Safety Critical Note(s) may increase Handle the Battery Pack with care. If dropped to the risk of rupture, burning, or failure to function safely when floor, it may be internally damaged and must be used by the customer.
  • Page 38 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Remove the L-Shaped Bracket from the Housing. Use the Plastic Tweezers to disconnect the Battery Flex BtB Connector. Starting from the upper right corner, slowly peel the 2-Sided Heatspreader away from the Battery. // CAUTION // Use caution when removing the 2-Sided Heatspreader.
  • Page 39 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Insert the Thin Plastic Spudger between the top of the Battery and the Housing at the location shown. // CAUTION // Use caution when removing the Battery. Do not touch or bend the Heat Pipe or damage to the Heat Pipe may occur.
  • Page 40: Vibrator Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Vibrator Removal NOTE The Vibrator can be recovered and reused after removal. Remove the Kapton Tape from the Vibrator Flex ZIF Connector. NOTE After you remove the Kapton Tape, you cannot reuse it.
  • Page 41: Ir Led Grommet Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual IR LED Grommet Removal Use the Tweezers to remove the IR LED Grommet from the PCB. NOTE The IR LED Grommet can be recovered and reused after removal. Motorola Mobility Confidential Restricted: PAGE 41 Do not share without consent from Motorola...
  • Page 42: Main-Microphone Grommet Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Main-Microphone Grommet Removal Use the Tweezers to remove the 2 Main-Microphone Grommets from the PCB. NOTE The Main-Microphone Grommets can be recovered and reused after removal. Motorola Mobility Confidential Restricted: PAGE 42 Do not share without consent from Motorola...
  • Page 43: Gesture Grommet Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Gesture Grommet Removal Use the Tweezers to remove the Gesture Grommet from the PCB. NOTE The Gesture Grommet can be recovered and reused after removal. Motorola Mobility Confidential Restricted: PAGE 43 Do not share without consent from Motorola...
  • Page 44: Pcb Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual PCB Removal NOTE The PCB can be recovered and reused after removal. Use the flat end of the Blackstick to disconnect the Side-Key Flex BtB Connector. Remove the Kapton Tape from the 3IP Machine Screw in the PCB.
  • Page 45 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Place the phone in the plate, with the PCB side up and the Rear-Facing Imager toward the top of the plate. Wait 3 minutes for the PCB Adhesive to warm Remove the phone from the plate.
  • Page 46 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual 11. Complete the following steps to separate the right side of the PCB from the Housing: Insert the flat end of the Blackstick under the upper right corner of the PCB. Insert the Thin Plastic Spudger under the upper right corner of the PCB.
  • Page 47 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual 12. Complete the following steps to separate the bottom portion of the PCB from the Housing: Slide the Thin Plastic Spudger under the right edge of the PCB and toward the screw boss.
  • Page 48: Rf Bracket Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual RF Bracket Removal NOTE The RF Bracket can be recovered and reused after removal. Place the PCB on a flat, steady surface, as shown. Insert the Thin Plastic Spudger under the middle of the RF Bracket.
  • Page 49: Spine Flex Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Spine Flex Removal NOTE The Spine Flex can be recovered and reused after removal. Place the PCB on a flat, steady surface, as shown. Use the Thin Plastic Spudger to disconnect the bottom Spine Flex BtB Connector.
  • Page 50: Front-Facing Imager Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Front-Facing Imager Removal NOTE The Front-Facing Imager can be recovered and reused after removal. Place the PCB on a flat, steady surface, as shown. Use the flat end of the Blackstick to open the Front-Facing Imager Flex ZIF Connector Door.
  • Page 51: Secondary-Microphone Grommet Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Secondary-Microphone Grommet Removal Use the Tweezers to remove the Secondary- Microphone Grommet from the PCB. NOTE The Secondary-Microphone Grommet can be recovered and reused after removal. Motorola Mobility Confidential Restricted: PAGE 51 Do not share without consent from Motorola...
  • Page 52: Laser Grommet Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Laser Grommet Removal Use the Tweezers to remove the Laser Grommet from the PCB. NOTE The Laser Grommet can be recovered and reused after removal. Motorola Mobility Confidential Restricted: PAGE 52 Do not share without consent from Motorola...
  • Page 53: Msm Shield And Copper Tape Removal

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual MSM Shield and Copper Tape Removal NOTE Remove the MSM Shield and Copper Tape only if they are damaged. After you remove them, you cannot reuse them. Use the Blackstick and ISP Alcohol to remove the Copper Tape from the MSM Shield.
  • Page 54: Rear-Facing Imager Bezel Removal And Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Rear-Facing Imager Bezel Removal and Assembly Rear-Facing Imager Bezel Removal NOTE The Rear-Facing Imager Bezel must be replaced immediately after removal. Failure to replace the Bezel after removal may result in damage to the Rear-Facing Imager.
  • Page 55 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Rear-Facing Imager Bezel Cleaning Use the Blackstick and ISP Alcohol to remove any remaining adhesive from where the Rear- Facing Imager Bezel attaches to the Housing. Use the Blackstick and ISP Alcohol to remove any remaining adhesive from where the Rear- Facing Imager Lens attaches to the Bezel.
  • Page 56 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Rear-Facing Imager Bezel Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN...
  • Page 57 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Place the Housing over the Rear-Facing Imager Bezel, aligning it to the pins and screw bosses on the Bezel. Use the Torque Driver and 3IP Torx Bit to tighten the 4 3IP Machine Screws to 1.0 in-lb (0.11 N∙m).
  • Page 58: Side Key Removal And Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Side Key Removal and Assembly Side Key Removal NOTE The Side Keys must be replaced immediately after removal. Failure to replace the Side Keys after removal may cause the Side Keys to be lost. NOTE The Side-Key Flex and Side Keys can be recovered and reused after...
  • Page 59 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Use the Tweezers to push the Volume Keys through the openings in the side of the Housing. Use the Tweezers to push the Power Key through the opening in the side of the Housing. Motorola Mobility Confidential Restricted: PAGE 59 Do not share without consent from Motorola...
  • Page 60 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Side Key Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 61 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Insert the Power Key into the opening in the side of the Housing. Place the Side-Key Flex Retention Bracket over the Side Keys. Align it with the screw bosses in the side of the Housing.
  • Page 62: Parts Refresh

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual ARTS EFRESH Tools Required for Parts Refresh The following tools are required for parts refresh of the Moto Z (Droid) / Moto Z phone. Description Part # Image Blackstick Thin Plastic Spudger...
  • Page 63: Top Carrier Cleaning

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Top Carrier Cleaning Use the Blackstick and ISP Alcohol to remove any remaining adhesive from where the Top Carrier attaches to the Display. Motorola Mobility Confidential Restricted: PAGE 63 Do not share without consent from Motorola...
  • Page 64: Bottom Carrier Cleaning

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Bottom Carrier Cleaning Use the Blackstick and ISP Alcohol to remove any remaining adhesive from where the Bottom Carrier attaches to the Display. Motorola Mobility Confidential Restricted: PAGE 64 Do not share without consent from Motorola...
  • Page 65: Battery Cleaning

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Battery Cleaning /// WARNING /// // CAUTION // Failure to adhere to Safety Critical Note(s) may increase Handle the Battery Pack with care. If dropped to the risk of rupture, burning, or failure to function safely when floor, it may be internally damaged and must be used by the customer.
  • Page 66: Pcb Cleaning

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual PCB Cleaning Use the Blackstick and ISP Alcohol to remove any remaining adhesive from where the PCB attaches to the Housing. Use the Blackstick and ISP Alcohol to remove any remaining adhesive from where the Spine Flex and RF Bracket attach to the PCB.
  • Page 67: Housing Cleaning

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Housing Cleaning Use the Blackstick and ISP Alcohol to remove any remaining adhesive left from where the Display attaches to the perimeter of the Housing. Use the Blackstick and ISP Alcohol to remove any remaining adhesive from where the Vibrator attaches to the Housing.
  • Page 68 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Use the Blackstick and ISP Alcohol to remove any remaining adhesive from where the Battery attaches to the Housing. Use the Blackstick and ISP Alcohol to remove any remaining adhesive from where the Rear Top Lens attaches to the Housing.
  • Page 69: Display Cleaning

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Display Cleaning Use the Blackstick and ISP Alcohol to remove any remaining adhesive from the top, bottom, and edges of the Display, where it attaches to the Housing. // CAUTION // Use care when cleaning the Display.
  • Page 70 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Use the Blackstick and ISP Alcohol to remove any remaining adhesive from where the Audio Deco attaches to the Display. Motorola Mobility Confidential Restricted: PAGE 70 Do not share without consent from Motorola...
  • Page 71: Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual SSEMBLY Assembly Map Secondary- Front-Facing Rear-Facing Laser Heat Pipe Microphone MSM Shield Imager Imager PCB Washer Grommet Pads Grommet Ground Pad Bracket Rear-Facing Vibrator ZIF Front-Facing Acoustic Imager ZIF 2-Sided Copper Tape...
  • Page 72 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual L-Shaped Battery Bracket Battery Heatspreaders Font-Facing Fingerprint Audio Deco Flash Flex Sensor Display Display Display Bracket Adhesive Rear-Facing Imager Lens SIM/SD Tray Motorola Mobility Confidential Restricted: PAGE 72 Do not share without consent from Motorola...
  • Page 73: Tools Required For Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Tools Required for Assembly The following tools are required to assemble the Moto Z (Droid) / Moto Z phone. Description Part # Picture / Drawing Sheridan Housing PCB Adhesive Alignment Fixture 3-00-J2-10000 Press Head Sheridan Flash Alignment, Deco, and FPS Press...
  • Page 74 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Description Part # Picture / Drawing Sheridan PCB Assembly Alignment Fixture 3-00-J5-10000 Sheridan Main Lens Alignment and Press 3-00-J6-10000 Press 19501980 3IP Torx Bit Torque Driver (Adjustable) Blackstick Tweezers (Plastic or Plastic-Tipped) ESD Mat and Wrist Strap...
  • Page 75 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Description Part # Picture / Drawing Isopropyl (ISP) Alcohol Cotton Swabs Compressed Air Spray Can 3M AP-111 Adhesion Promoter Motorola Mobility Confidential Restricted: PAGE 75 Do not share without consent from Motorola...
  • Page 76: Pcb Preparation

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual PCB Preparation Description Reference # ASSY,PWA,MN,BD KIT, SHERIDAN,ROW ASSY,PWA,MN,BD KIT, SHERIDAN, VZW,64GB ASSY,PWA,MN,BD KIT, SHERIDAN,ROW, 64GB ASSY,PWA,MN,BD KIT,SHERIDAN,CHINA ASSY,PWA,MN,BD KIT, SHERIDAN-64GB,ROW (JAG) ASSY,PWA,MN,BD KIT, SHERIDAN, 32GB-NA GSKT,LENS TO PCB BACK, SHERIDAN PAD,CNDT,HT PIPE, SHERIDAN DIE CUT,HT SPREADER, 2 SIDED, SHERIDAN SHIM,SCREW, SHERIDAN...
  • Page 77 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Remove the bottom adhesive liner from the 2-Sided Heatspreader. Place the 2-Sided Heatspreader into the Fixture, using the pins in the Fixture to align it. Place the PCB into the Fixture over the Acoustic Gasket, Heat Pipe Pads, and 2-Sided Heatspreader.
  • Page 78 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual 17. Remove the adhesive liner from the Rear- Facing Imager Bracket. 18. Place the Rear-Facing Imager Bracket on the PCB, using the etched markings on the PCB to align it.
  • Page 79: Msm Shield And Copper Tape Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual MSM Shield and Copper Tape Assembly Description Reference # ASSY,PWA,MN,BD KIT, SHERIDAN,ROW ASSY,PWA,MN,BD KIT, SHERIDAN, VZW,64GB ASSY,PWA,MN,BD KIT, SHERIDAN,ROW, 64GB ASSY,PWA,MN,BD KIT,SHERIDAN,CHINA ASSY,PWA,MN,BD KIT, SHERIDAN-64GB,ROW (JAG) ASSY,PWA,MN,BD KIT, SHERIDAN, 32GB-NA ASSY,SHLD,UBER, SHERIDAN DIE CUT,COP TAPE, SHERIDAN Place the PCB into the Sheridan PCB Assembly...
  • Page 80 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Remove the adhesive liner from the Copper Tape. Place the Copper Tape on the MSM Shield. Use the pin in the Fixture to help manually align the Copper Tape to the features on the Shield.
  • Page 81: Secondary-Microphone Grommet Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Secondary-Microphone Grommet Assembly Description Reference # ASSY,PWA,MN,BD KIT, SHERIDAN,ROW ASSY,PWA,MN,BD KIT, SHERIDAN, VZW,64GB ASSY,PWA,MN,BD KIT, SHERIDAN,ROW, 64GB ASSY,PWA,MN,BD KIT,SHERIDAN,CHINA ASSY,PWA,MN,BD KIT, SHERIDAN-64GB,ROW (JAG) ASSY,PWA,MN,BD KIT, SHERIDAN, 32GB-NA GROM,MIC,SECONDARY, SHERIDAN Remove the adhesive liners from the Secondary- Microphone Grommet.
  • Page 82: Front-Facing Imager Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Front-Facing Imager Assembly Description Reference # ASSY,PWA,MN,BD KIT, SHERIDAN,ROW ASSY,PWA,MN,BD KIT, SHERIDAN, VZW,64GB ASSY,PWA,MN,BD KIT, SHERIDAN,ROW, 64GB ASSY,PWA,MN,BD KIT,SHERIDAN,CHINA ASSY,PWA,MN,BD KIT, SHERIDAN-64GB,ROW (JAG) ASSY,PWA,MN,BD KIT, SHERIDAN, 32GB-NA ASSY,CAMR,5MP,FRONT IMGR DIE CUT,TAPE,KAPTON,FRONT IMGR FLX Remove the protective liner from the Front-...
  • Page 83: Laser Grommet Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Laser Grommet Assembly Description Reference # ASSY,PWA,MN,BD KIT, SHERIDAN,ROW ASSY,PWA,MN,BD KIT, SHERIDAN, VZW,64GB ASSY,PWA,MN,BD KIT, SHERIDAN,ROW, 64GB ASSY,PWA,MN,BD KIT,SHERIDAN,CHINA ASSY,PWA,MN,BD KIT, SHERIDAN-64GB,ROW (JAG) ASSY,PWA,MN,BD KIT, SHERIDAN, 32GB-NA GROM,LASER, SHERIDAN Place the Laser Grommet over the Laser on the PCB.
  • Page 84: Housing Preparation

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Housing Preparation Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 85 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Remove the Bottom Housing PCB Adhesive from the carrier. Place the Bottom Housing PCB Adhesive into the Fixture, using the pins in the fixture to align the Adhesive. Place the Housing into the Fixture over the Adhesive.
  • Page 86 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual 12. Remove the Heatspreader from the carrier. 13. Place the Heatspreader on the Housing, aligning it to the screw boss and Bottom Housing PCB Adhesive. // CAUTION // Use caution when assembling the Heatspreader.
  • Page 87: Pcb Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual PCB Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 88 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Remove the Top and Bottom Housing PCB Adhesive Liners from the Housing. Remove any remaining liners from the PCB. Lower the PCB into the Housing, keeping the 2- Sided Heatspreader and Side-Key Flex from tucking underneath the PCB.
  • Page 89 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual 10. Use the Torque Driver and 3IP Torx Bit to tighten the 3IP Machine Screw to 0.8 in-lb (0.09 N∙m). 11. Place Kapton tape over the 3IP Machine Screw. Motorola Mobility Confidential Restricted: PAGE 89 Do not share without consent from Motorola...
  • Page 90: Antenna Mylar Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Antenna Mylar Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 91 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Place the Sheridan Components to PCB Press Head and Fixture (3-00-J4-10000) into the Press (19501980). Place the Housing into the Fixture, with the PCB side up. Press the PCB for 5 seconds to secure the Antenna Mylar to the PCB.
  • Page 92: Spine Flex Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Spine Flex Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 93 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Use the flat end of the Blackstick to connect the bottom Spine Flex BtB Connector to the PCB. Use the flat end of the Blackstick to press down on the Spine Flex and secure it to the PCB.
  • Page 94: Rf Bracket Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual RF Bracket Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 95 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Press down on the RF Bracket for 5 seconds to secure it to the PCB. Verify the RF Bracket is flush to the PCB. Motorola Mobility Confidential Restricted: PAGE 95 Do not share without consent from Motorola...
  • Page 96: Side-Key Flex Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Side-Key Flex Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 97 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Place the Sheridan Components to PCB Press Head and Fixture (3-00-J4-10000) into the Press (19501980). Place the Housing into the Fixture, with the PCB side up. Press the PCB for 5 seconds to secure the Side- Key Flex to the PCB.
  • Page 98: Vibrator Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Vibrator Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 99 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Remove the adhesive liner from the Vibrator. Place the Vibrator into the pocket of the Housing. Press down on the Vibrator for 5 seconds to secure it to the Housing. Place the Sheridan Components to PCB Press Head and Fixture (3-00-J4-10000) into the Press (19501980).
  • Page 100: Ir Led Grommet Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual IR LED Grommet Assembly Description Reference # ASSY,PWA,MN,BD KIT, SHERIDAN,ROW ASSY,PWA,MN,BD KIT, SHERIDAN, VZW,64GB ASSY,PWA,MN,BD KIT, SHERIDAN,ROW, 64GB ASSY,PWA,MN,BD KIT,SHERIDAN,CHINA ASSY,PWA,MN,BD KIT, SHERIDAN-64GB,ROW (JAG) ASSY,PWA,MN,BD KIT, SHERIDAN, 32GB-NA GROM,GESTURE,TX Remove the IR LED Grommet from the carrier.
  • Page 101: Main-Microphone Grommet Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Main-Microphone Grommet Assembly Description Reference # ASSY,PWA,MN,BD KIT, SHERIDAN,ROW ASSY,PWA,MN,BD KIT, SHERIDAN, VZW,64GB ASSY,PWA,MN,BD KIT, SHERIDAN,ROW, 64GB ASSY,PWA,MN,BD KIT,SHERIDAN,CHINA ASSY,PWA,MN,BD KIT, SHERIDAN-64GB,ROW (JAG) ASSY,PWA,MN,BD KIT, SHERIDAN, 32GB-NA GROM,MIC,PRIMARY, SHERIDAN 22 (qty 2) Remove 2 Main-Microphone Grommets from the...
  • Page 102: Gesture Grommet Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Gesture Grommet Assembly Description Reference # ASSY,PWA,MN,BD KIT, SHERIDAN,ROW ASSY,PWA,MN,BD KIT, SHERIDAN, VZW,64GB ASSY,PWA,MN,BD KIT, SHERIDAN,ROW, 64GB ASSY,PWA,MN,BD KIT,SHERIDAN,CHINA ASSY,PWA,MN,BD KIT, SHERIDAN-64GB,ROW (JAG) ASSY,PWA,MN,BD KIT, SHERIDAN, 32GB-NA GROM,GESTURE,RX Place the Gesture Grommet in position over the Gesture Sensor located at the lower left corner of...
  • Page 103: Rear-Facing Imager Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Rear-Facing Imager Assembly Description Reference # ASSY,PWA,MN,BD KIT, SHERIDAN,ROW ASSY,PWA,MN,BD KIT, SHERIDAN, VZW,64GB ASSY,PWA,MN,BD KIT, SHERIDAN,ROW, 64GB ASSY,PWA,MN,BD KIT,SHERIDAN,CHINA ASSY,PWA,MN,BD KIT, SHERIDAN-64GB,ROW (JAG) ASSY,PWA,MN,BD KIT, SHERIDAN, 32GB-NA IMGR MDL,CMOS,13.2MP,10.5X10.5X4.75MM,MIPI,5P,1/3.2,LAND,2.8V DIE CUT,ADHES,LINER, RF, IMAGER, LENS, INSIDE, SHERIDAN DIE CUT,ADHES,CAMR LENS, REAR, SHERIDAN...
  • Page 104 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Insert the Rear-Facing Imager Flex into the Rear-Facing Imager Flex ZIF Connector. Use the white line as a guide for insertion depth. Slide a fingertip across the ZIF Connector Door to close it.
  • Page 105: Top Carrier Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Top Carrier Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 106 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Place the top of the Top Carrier over the Front- Facing Imager. Align and engage the snaps at the top of the Carrier with the snaps at the top edge of the Housing.
  • Page 107: Bottom Carrier Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Bottom Carrier Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 108 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Lower the Bottom Carrier into position. Verify the IR LED Grommet is visible through the Bottom Carrier. Press down on the Bottom Carrier to engage the remaining snaps. Verify the Bottom Carrier is fully seated.
  • Page 109: Battery Adhesive Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Battery Adhesive Assembly Description Reference # ASSY,BAT,LI POLY,GV30,LG CHEM 2760MAH 2.6AMP DIE CUT,ADHES,BATTERY, SHERIDAN DIE CUT,STIFNR,BATTERY, LONG, SHERIDAN DIE CUT,STIFNR,BATTERY, TOP, SHERIDAN /// WARNING /// // CAUTION // Failure to adhere to Safety Critical Note(s) may increase Handle the Battery Pack with care.
  • Page 110 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Remove the Battery Adhesive from the carrier. Place the Battery Adhesive onto the Battery as shown. Align the Battery Tab with the corner of the Battery opposite the Battery Flex. Press down on the Battery Adhesive for 5 seconds to secure it to the Battery.
  • Page 111: Battery Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Battery Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 112 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Hold the Battery above the pocket in the Housing. Press down on the Battery Flex BtB Connector to connect it to the PCB. Verify that the 2-Sided Heatspreader is not caught underneath the Battery Flex.
  • Page 113 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual 10. Place the Battery Tab on the bottom of the SIM/SD Tray. 11. Press down on the Battery Tab for 5 seconds to secure it to the SIM/SD Tray. Motorola Mobility Confidential Restricted: PAGE 113 Do not share without consent from Motorola...
  • Page 114: Battery Heatspreader Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Battery Heatspreader Assembly Description Reference # ASSY,BAT,LI POLY,GV30,LG CHEM 2760MAH 2.6AMP ASSY,PWA,MN,BD KIT, SHERIDAN,ROW ASSY,PWA,MN,BD KIT, SHERIDAN, VZW,64GB ASSY,PWA,MN,BD KIT, SHERIDAN,ROW, 64GB ASSY,PWA,MN,BD KIT,SHERIDAN,CHINA ASSY,PWA,MN,BD KIT, SHERIDAN-64GB,ROW (JAG) ASSY,PWA,MN,BD KIT, SHERIDAN, 32GB-NA DIE CUT,HT SPREADER, 2 SIDED, SHERIDAN DIE CUT,ADHES,HT SPREADER_SHIELD, BATTERY, SHERIDAN...
  • Page 115 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Press down on the 2-Sided Heatspreader for 5 seconds to secure it to the Battery. Remove the remaining liner from the 2-Sided Heatspreader. Remove the adhesive liner from the Battery and MSM Shield Heatspreader.
  • Page 116: Fingerprint Sensor Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Fingerprint Sensor Assembly Description Reference # ASSY,LENS/DISPLAY, BLK, PRODN ASSY,LENS/DISPLAY, WHT, PRODN ASSY,FLXCKT,FPCB FPS,FINE GOLD, SHERIDAN ASSY,FLXCKT,FPCB FPS,BLACK,ADDISON ASSY,FLXCKT,FPCB FPS,LUNAR GRAY,SHERIDAN DIE CUT,ADHES,KAPTON TAPE, COMP PROT (FPS ZIFF), SHERIDAN 16 (qty 2) DIE CUT,TAPE, REAR ANTI ROTATION, SHERID Use cotton swabs and ISP Alcohol to clean the...
  • Page 117 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Press down on the FPS for 5 seconds to secure it to the Display. Verify the FPS is flush to the Display. Insert the FPS Flex into the FPS Flex ZIF Connector.
  • Page 118 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual 13. Place the Anti Rotation Kapton Tape over the FPS, FPS Flex, and Display Flex as shown. 14. Place the Sheridan Flash Alignment, Deco, and FPS Press Head and Fixture (3-00-J3-10000) into the Press (19501980).
  • Page 119: Front-Facing Flash Flex Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Front-Facing Flash Flex Assembly Description Reference # ASSY,LENS/DISPLAY, BLK, PRODN ASSY,LENS/DISPLAY, WHT, PRODN ASSY,FRNT FACING FLSH LENS,WHITE, SHERID ASSY,FRNT FACING FLSH LENS,BLACK,SHERIDAN Place the Display into the Sheridan Flash Alignment, Deco, and FPS Press Fixture (3-00-J3-10000), with the Display side down.
  • Page 120 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Press down on the Flash for 5 seconds to secure it to the Display. Use the Tweezers to bend the Flash Flex enough to remove it from the Alignment Lid pins. Lift the Alignment Lid away from the Fixture.
  • Page 121 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual 10. Place the Fixture and Display into the Press (19501980). 11. Place the Sheridan Flash Alignment, Deco, and FPS Press Head (3-00-J3-10000) into the Press. 12. Press the Display for 5 seconds to secure the Flash Flex to the Display.
  • Page 122: Audio Deco Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Audio Deco Assembly Description Reference # ASSY,LENS/DISPLAY, BLK, PRODN ASSY,LENS/DISPLAY, WHT, PRODN BZL,EARPIECE,FINE GOLD,SHERIDAN BZL,EARPIECE,LUNAR GRAY,SHERIDAN Remove the adhesive liner from the Audio Deco. Place the Audio Deco on the Display. Align the Audio Deco to the hole at the top of the Display.
  • Page 123: Display Adhesive Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Display Adhesive Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 124 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual // CAUTION // Do not use the same cotton swabs to clean with ISP Alcohol and apply 3M AP-111 Adhesion Promoter. The Display will not properly adhere to the Housing if the cotton swabs are reused.
  • Page 125 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Place the Fixture and Housing into the Press (19501980). Place the Sheridan Main Lens Alignment and Press Head (3-00-J6-10000) into the Press. 10. Press the Housing for 5 seconds to secure the Display Adhesive.
  • Page 126: Display Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Display Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 127 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual // CAUTION // Do not use the same cotton swabs to clean with ISP Alcohol and apply 3M AP-111 Adhesion Promoter. The Display will not properly adhere to the Housing if the cotton swabs are reused.
  • Page 128 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Apply rolling pressure to connect the Display Flex BtB Connector to the PCB. 10. Remove the adhesive liner from the Display Bracket. 11. Place the Display Bracket over the Display Flex BtB Connector as shown.
  • Page 129 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual 15. Place the Sheridan Main Lens Alignment and Press Head and Fixture (3-00-J6-10000) into the Press (19501980). 16. Place the phone into the Fixture, with the Display side down.
  • Page 130: Rear-Facing Imager Lens Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Rear-Facing Imager Lens Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN...
  • Page 131 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Place the Sheridan Main Lens Alignment and Press Head and Fixture (3-00-J6-10000) into the Press (19501980). Place the phone into the Fixture, with the Display side down. Press the phone for 5 seconds to secure the Rear-Facing Imager Lens.
  • Page 132: Sim/Sd Tray Assembly

    Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual SIM/SD Tray Assembly Description Reference # ASSY,HSG,REAR,SERVICE,FINE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, VZW, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, BRAZIL, SHERIDAN ASSY,HSG,REAR,SERVICE,ROSE GOLD, CHINA, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,LUNAR GRAY, CANADA/APAC, SHERIDAN ASSY,HSG,REAR,SERVICE,FINE GOLD, MEXICO/CHILE/PERU, SHERIDAN...
  • Page 133 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Verify the SIM/SD Tray is flush with the Housing. The small hole should be oriented toward the middle of the phone. Motorola Mobility Confidential Restricted: PAGE 133 Do not share without consent from Motorola...
  • Page 134 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual PPENDIX Generic Lens Removal Fixture Manual Motorola Mobility Confidential Restricted: PAGE 134 Do not share without consent from Motorola...
  • Page 135 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Motorola Mobility Confidential Restricted: PAGE 135 Do not share without consent from Motorola...
  • Page 136 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Motorola Mobility Confidential Restricted: PAGE 136 Do not share without consent from Motorola...
  • Page 137 Moto Z (Droid) / Moto Z Level 2 – Service and Repair Manual Motorola Mobility Confidential Restricted: PAGE 137 Do not share without consent from Motorola...

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