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Lenovo 7D9P Manual
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ThinkSystem SD665 V3
Messages and Codes Reference
Machine Types: 7D9P

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Summary of Contents for Lenovo 7D9P

  • Page 1 ThinkSystem SD665 V3 Messages and Codes Reference Machine Types: 7D9P...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup First Edition (June 2022) ©...

  • Page 3: Table Of Contents

    Chapter 3. UEFI events ..139 Contacting Support ... . . 211 UEFI events organized by severity ..139 © Copyright Lenovo 2022...
  • Page 4 ThinkSystem SD665 V3 Messages and Codes Reference...

  • Page 5: Chapter 1. Messages

    Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 – AA. Canister/Appliance - Contains system components not expected to be serviced by a customer. – CA. Cooling - Fans, blowers, mux cards, policies, chillers/refrigeration, water management units, water pumps, water filtration, air flow sensors, thermal monitors. – DA. Display - Graphics adapters, op panel, monitor/console (including front/back panel, control panel, LCD panel etc).
  • Page 7 – SD. LEPT Storage Test. – SE. Systems Management - Security. – SR. LEPT Raid Setup. – SS. Service & Support - LEPT FFDC Collection. – SS. Systems Management - Service & Support. – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. –...
  • Page 8 ThinkSystem SD665 V3 Messages and Codes Reference...

  • Page 9: Chapter 2. Xclarity Controller Events

    Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.

  • Page 10: Xcc Events That Automatically Notify Support

    If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.

  • Page 11: Xcc Events Organized By Severity

    Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPMA0007L Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. FQXSPMA0008N Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 12 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBR4009I Management Controller [arg1]: cloning configuration from neighbor Informational server [arg2] by group name [arg3]. FQXSPBR400AI Management Controller [arg1]: cloning configuration from neighbor Informational server [arg2] by group name [arg3] completed. FQXSPBR400BI Management Controller [arg1]: cloning configuration from neighbor Informational...
  • Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4005I User [arg1] has generated a new encryption key pair and installed a Informational self-signed certificate for the TKLM client. FQXSPDM4006I User [arg1] has generated a new encryption key and certificate Informational signing request for the TKLM client.
  • Page 14 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4013I Battery error was detected by RAID controller. The battery unit needs Informational replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4014I The RAID controller has problem with the battery. Please contact Informational technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4], [arg5]) FQXSPEM4015I The RAID controller detected unrecoverable error.
  • Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4030I A scheduled operation on the RAID controller has encountered an Informational issue. Refer to RAID Logs under Server Management, Local Storage, for details.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4031I SSD wear threshold setting is changed from [arg1] to [arg2] by user Informational [arg3] from [arg4] at IP address [arg5].
  • Page 16 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPMA2024I Sensor [SensorElementName] has deasserted. Informational FQXSPNM4000I Management Controller [arg1] Network Initialization Complete. Informational FQXSPNM4001I Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. Informational FQXSPNM4002I Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3].
  • Page 17 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
  • Page 18 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4056I The NTP server address [arg1] is invalid. Informational Informational FQXSPNM4057I Security: IP address: [arg1] had [arg2] login failures, it will be blocked to access for [arg3] minutes. FQXSPNM4058I IP address of network interface [arg1] is modified from [arg2] to [arg3] Informational...
  • Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4014I Static Power Savings mode has been turned off by user [arg1]. Informational FQXSPPP4015I Dynamic Power Savings mode has been turned on by user [arg1]. Informational FQXSPPP4016I Dynamic Power Savings mode has been turned off by user [arg1]. Informational FQXSPPP4017I Power cap and external throttling occurred.
  • Page 20 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4043I Management Controller [arg1] reset was initiated by PRESET. Informational FQXSPPP4044I Management Controller [arg1] reset was initiated by CMM. Informational FQXSPPP4045I Management Controller [arg1] reset was initiated by XCC firmware. Informational FQXSPPP4046I Remote power permission is [arg1].
  • Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2063I Sensor [SensorElementName] has transitioned to a less severe state Informational from critical. FQXSPPW4001I PCIe Power Brake for [arg1] has been [arg2]. Informational FQXSPSD0000I The [StorageVolumeElementName] has been added. Informational FQXSPSD0001I The [StorageVolumeElementName] Drive [arg1] in the enclosure/...
  • Page 22 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4003I Security: Login ID: [arg1] had [arg2] login failures from CLI at [arg3]. Informational Informational FQXSPSE4004I Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from WEB browser at IP address [arg2]. FQXSPSE4005I Remote access attempt failed.
  • Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4026I Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP Informational address [arg3]. FQXSPSE4027I Remote access attempt failed. Invalid userid or password received. Informational Userid is [arg1] from a CIM client at IP address [arg2].
  • Page 24 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4052I The password of neighbor group [arg1] is modified by [arg2] [arg3] at Informational IP address [arg4]. FQXSPSE4053I Management Controller [arg1] left the neighbor group [arg2] by user Informational [arg3] at IP address [arg4].
  • Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSS4008I The [arg1] setting has been changed to [arg2] by user [arg3]. Informational FQXSPSS4009I System enters LXPM maintenance mode. Informational FQXSPSS4010I Test Audit Log generated by user [arg1]. Informational FQXSPSS4011I Fan speed boost setting is changed from [arg1] to [arg2].
  • Page 26 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPWD0004I Watchdog Timer interrupt occurred for [WatchdogElementName]. Informational Warning FQXSPBR4001I Running the backup Management Controller [arg1] main application. FQXSPCA0007J Numeric sensor [NumericSensorElementName] going high (upper Warning non-critical) has asserted. FQXSPCA0015J Sensor [SensorElementName] has transitioned from normal to non- Warning...
  • Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBR4007I Management Controller [arg1]: Configuration restoration from a file by Error user [arg2] failed to complete. FQXSPBR4008I Management Controller [arg1]: Configuration restoration from a file by Error user [arg2] failed to start. FQXSPCA0002M Numeric sensor [NumericSensorElementName] going low (lower Error...
  • Page 28 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPOS4002I Watchdog [arg1] Failed to Capture Screen. Error Error FQXSPOS4003I Platform Watchdog Timer expired for [arg1]. FQXSPOS4010I OS Crash Video Capture Failed. Error FQXSPPU0001N An Over-Temperature Condition has been detected on Error [ProcessorElementName].

  • Page 29: List Of Xclarity Controller Events

    3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4002I: Management Controller [arg1] Reset was caused by restoring default values. This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values.
  • Page 30 4. Disable the watchdog timer. 5. Check the integrity of the installed operating system. 6. If problem persists, collect Service Data log. 7. Contact Lenovo Support. • FQXSPBR4004I: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts...
  • Page 31 1. Retry the operation. 2. AC cycle the system. 3. If Problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4008I: Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to start. This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to start.
  • Page 32 2. Retry the operation. 3. AC cycle the system. 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPBR4009I: Management Controller [arg1]: cloning configuration from neighbor server [arg2] by group name [arg3]. This message is for the use case where a user synchronizes a Management Controller configuration by Federation.
  • Page 33 • FQXSPBR400CI: Management Controller [arg1]: cloning configuration from neighbor server [arg2] by group name [arg3] failed to start. This message is for the use case where a user synchronizes a Management Controller configuration by Federation and the restoration fails to start. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 34 Complete the following steps: 1. Ensure fans are installed correctly. 2. If fan is installed with issue , please reinstall fan. 3. If the problem still exist, then please contact Lenovo support. • FQXSPCA0007J: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted.
  • Page 35 1. Ensure the room temporature is within server environmental specification to adjust the temporature. 2. If the problem issue still exist, check XCC Web GUI to check the temporature value is still higher than system spec. 3. Please contact Lenovo support. • FQXSPCA0011N: Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has asserted.
  • Page 36 Make sure CDU supply water temperature and flow rate per tray is within operating specifications. • FQXSPCA0019N: Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe.
  • Page 37 Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0495 User Action: Information only; no action is required • FQXSPCA2011I: Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has deasserted. This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted.
  • Page 38 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0525 User Action: Information only; no action is required • FQXSPCN4000I: Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits= [arg4], Parity=[arg5], SessionTerminateSequence=[arg6].
  • Page 39 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0142 User Action: Collect Service Data log and contact Lenovo Support. • FQXSPDM4003I: TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2= [arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. A user configured the TKLM servers...
  • Page 40 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0146 User Action: Information only; no action is required. • FQXSPDM4004I: TKLM servers device group set by user [arg1]: TKLMServerDeviceGroup=[arg2] . A user configured the TKLM device group Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none...
  • Page 41 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0150 User Action: Information only; no action is required. • FQXSPDM4008I: User [arg1] has imported a server certificate for the TKLM server. User imported a server certificate for the TKLM Server Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none...
  • Page 42 SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0522 User Action: Use storcli or LSA software tool to check if there is any warning or critical RAID event. • FQXSPEA0003J: Link down is detected on port [arg1] of the PCIe device [arg2]. This message is for the use case when an implementation has detected a Link down of PCIe device.
  • Page 43 Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0521 User Action: Information only; no action is required • FQXSPEM4000I: The [arg1] on system [arg2] cleared by user [arg3]. This message is for the use case where a Management Controller Event Log on a system is cleared by a user.
  • Page 44 CIM Prefix: IMM CIM ID: 0071 User Action: Information only; no action is required. • FQXSPEM4004I: SNMP [arg1] enabled by user [arg2] . A user enabled SNMPv1 or SNMPv3 or Traps Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0073 User Action:...
  • Page 45 CIM Prefix: IMM CIM ID: 0111 User Action: Information only; no action is required. • FQXSPEM4008I: SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3] . A user enabled the SNMP Traps configuration Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0112...
  • Page 46 Information only; no action is required. • FQXSPEM4012I: User [arg1] made system [arg2] Encapsulation lite Mode. Encapsulation lite mode status change Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0201 User Action: Information only;...
  • Page 47 Information only; no action is required. • FQXSPEM4016I: The RAID controller detected one or more problems. Please contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected one or more problems Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0205 User Action:...
  • Page 48 User Action: Information only; no action is required. • FQXSPEM4020I: Fan problem detected with the enclosure/chassis. Please check the enclosure/ chassis unit fan for correct operation.([arg1],[arg2],[arg3],[arg4],[arg5]) Fan problem detected with the enclosure/chassis Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0209...
  • Page 49 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0212 User Action: Information only; no action is required. • FQXSPEM4025I: One or more virtual drive have problem. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) One or more virtual drive have problem Severity: Info...
  • Page 50 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0220 User Action: Information only; no action is required. • FQXSPEM4029I: All PCIe slots on [arg1] may not be functional based upon your current CPU population.
  • Page 51 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0274 User Action: Information only; no action is required. • FQXSPEM4033I: Acoustic Mode [arg1] has been disengaged to allow adequate cooling. This message is for the use case where Acoustic Mode is disengaged.
  • Page 52 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0193 User Action: Information only; no action is required. • FQXSPFC4003I: UEFI deployment boot mode is enabled for NextBoot. UEFI deployment boot mode is enabled for NextBoot Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 53 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 54 If the NMI button has not been pressed, complete the following steps: 1. Reboot the system. 2. If error still exist, then collect serivce log and contact Lenovo support. • FQXSPIO0004L: A bus timeout has occurred on bus [SensorElementName]. This message is for the use case when an implementation has detected a Bus Timeout.
  • Page 55 2. Check the event log of XClarity Controller for additional information about failing components. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO0013N: A Fatal Bus Error has occurred on bus [SensorElementName].
  • Page 56 CIM Prefix: PLAT CIM ID: 0244 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If problem persists, collect Service Data log.
  • Page 57 Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0223 User Action: Information only; no action is required • FQXSPIO2004I: Bus [SensorElementName] has recovered from a bus timeout. This message is for the use case when an implemenation has detected that a system has recovered from a Bus Timeout.
  • Page 58 SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0235 User Action: Information only; no action is required • FQXSPIO2010I: Bus [SensorElementName] has recovered from a Correctable Bus Error. This message is for the use case when an implementation has detected that a system has recovered from a Bus Correctable Error.
  • Page 59 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSPMA0007L: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 60 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 61 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 62 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0508 User Action: Information only; no action is required • FQXSPMA2007I: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. This message is for the use case when an implementation has detected a Memory Scrub failure recovery. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 63 Serviceable: No Automatically notify Support: No Alert Category: Warning - Memory SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0509 User Action: Information only; no action is required • FQXSPNM4000I: Management Controller [arg1] Network Initialization Complete. This message is for the use case where a Management Controller network has completed initialization. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 64 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0005 User Action: Information only; no action is required. • FQXSPNM4004I: Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MAC address setting. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 65 2. Make sure that there is a DHCP server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4011I: ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@= [arg6], DNS1@=[arg7] .
  • Page 66 This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0022 User Action: Information only;...
  • Page 67 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0026 User Action: Information only; no action is required. • FQXSPNM4016I: Domain name set to [arg1] by user [arg2]. Domain name set by user Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 68 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0046 User Action: Information only; no action is required. • FQXSPNM4020I: IPv6 enabled by user [arg1] . IPv6 protocol is enabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0047...
  • Page 69 User Action: Information only; no action is required. • FQXSPNM4024I: IPv6 stateless auto-configuration enabled by user [arg1]. IPv6 statless auto-assignment method is enabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0051 User Action: Information only;...
  • Page 70 • FQXSPNM4028I: ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4] . IPv6 Link Local address is active Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0055 User Action: Information only; no action is required. •...
  • Page 71 2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4033I: Telnet port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the telnet port number...
  • Page 72 Information only; no action is required. • FQXSPNM4036I: Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTPS port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0064 User Action: Information only;...
  • Page 73 A user has modified the SNMP Traps port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0068 User Action: Information only; no action is required. • FQXSPNM4041I: Syslog port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Syslog receiver port number Severity: Info Serviceable: No...
  • Page 74 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0087 User Action: Information only; no action is required. • FQXSPNM4045I: DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype= [arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9]. A user configures the DNS servers Severity: Info Serviceable: No...
  • Page 75 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0129 User Action: Information only; no action is required. • FQXSPNM4049I: User [arg1] has initiated a TKLM Server Connection Test to check connectivity to server [arg2]. User initiated a TKLM Server Connection test.
  • Page 76 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
  • Page 77 User Action: Information only; no action is required. • FQXSPNM4057I: Security: IP address: [arg1] had [arg2] login failures, it will be blocked to access for [arg3] minutes. This message is for the use case where IP address blocking. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event...
  • Page 78 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0288 User Action: Information only; no action is required. • FQXSPOS4000I: OS Watchdog response [arg1] by [arg2] . This message is for the use case where an OS Watchdog has been enabled or disabled by a user. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 79 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support.Check the integrity of the installed operating system. • FQXSPOS4004I: Operating System status has changed to [arg1]. Operating System status change...
  • Page 80 Information only; no action is required. • FQXSPOS4006I: Host Power-On password cleared by user [arg1] from [arg2] at IP address [arg3]. This message is for the use case where Host Power-On password cleared. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0232...
  • Page 81 2. Check if the crash video recording is enabled 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPOS4011I: OS failure screen capture with hardware error is [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 82 Information only; no action is required. • FQXSPPP4002I: Server [arg1] scheduled for [arg2] at [arg3] by user [arg4]. A user configured a Server Power action at a specific time Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0082 User Action:...
  • Page 83 Minimum Power Cap value changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0114 User Action: Information only; no action is required. • FQXSPPP4007I: The maximum power cap value changed from [arg1] watts to [arg2] watts. Maximum Power Cap value changed Severity: Info Serviceable: No...
  • Page 84 Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: IMM CIM ID: 0118 User Action: Information only; no action is required. • FQXSPPP4011I: Power capping was activated by user [arg1]. Power capping activated by user Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 85 CIM Prefix: IMM CIM ID: 0122 User Action: Information only; no action is required. • FQXSPPP4015I: Dynamic Power Savings mode has been turned on by user [arg1]. Dynamic Power Savings mode turned on by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0123...
  • Page 86 Information only; no action is required. • FQXSPPP4019I: Power cap throttling occurred. Power cap throttling occurrred Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0127 User Action: Information only; no action is required. •...
  • Page 87 Server is restarted by chassis control command Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0167 User Action: Information only; no action is required. • FQXSPPP4024I: The server was reset via push button. Server was reset via push button Severity: Info Serviceable: No...
  • Page 88 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0171 User Action: Information only; no action is required. • FQXSPPP4028I: The server was automatically powered on because the power restore policy is set to always restore..
  • Page 89 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0175 User Action: Information only; no action is required. • FQXSPPP4032I: The server was soft reset. Server was soft reset Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 90 CIM Prefix: IMM CIM ID: 0179 User Action: Information only; no action is required. • FQXSPPP4036I: The server was powered off via push button. Server was powered off via push button Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0180 User Action:...
  • Page 91 User Action: Information only; no action is required. • FQXSPPP4040I: The server was powered off via Platform Event Filter. Server was power off via Platform Event Filter Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0184 User Action:...
  • Page 92 • FQXSPPP4044I: Management Controller [arg1] reset was initiated by CMM. Management Controller reset was initiated by CMM Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0188 User Action: Information only;...
  • Page 93 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0252 User Action: Information only; no action is required. • FQXSPPP4050I: Management Controller [arg1] reset was initiated to activate PFR Firmware. Management Controller reset was initiated to activate PFR Firmware.
  • Page 94 CIM Prefix: PLAT CIM ID: 0042 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error. 2. Reboot system. 3. If problem persists, collect Service Data log.
  • Page 95 User Action: Complete the following steps: 1. If the system board or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log.
  • Page 96 4. Contact Lenovo Support. • FQXSPPU0012M: [ProcessorElementName] has machine check error. This message is for the use case when an implementation has detected a Processor that has encountered a machine check error. Severity: Error Serviceable: Yes Automatically notify Support: No...
  • Page 97 Information only; no action is required • FQXSPPW0001I: [PowerSupplyElementName] has been added to container [PhysicalPackageElementName]. This message is for the use case when an implementation has detected a Power Supply has been added. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0084...
  • Page 98 Information only; no action is required • FQXSPPW0006I: [PowerSupplyElementName] has lost input. This message is for the use case when an implementation has detected a Power Supply that has input that has been lost. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0100...
  • Page 99 3. If the problem remains, replace (trained technician only)the PDB board or system board. 4. If system has stand-by power, please collect Service Data log. 5. Contact Lenovo Support. • FQXSPPW0057J: Sensor [SensorElementName] has transitioned from normal to non-critical state.
  • Page 100 If the problem remains, replace the system board (trained technician only). 3. Contact local service provider. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
  • Page 101 Information only; no action is required • FQXSPPW2003I: Failure no longer predicted on [PowerSupplyElementName]. This message is for the use case when an implementation has detected a Power Supply failure is no longer predicted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0089...
  • Page 102 Information only; no action is required • FQXSPPW2018I: [PowerSupplyElementName] out-of-range has returned to a Normal Input State. This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 103 SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0521 User Action: Information only; no action is required • FQXSPPW2061I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 104 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps: 1. Check http://support.lenovo.com/ for related service bulletins, TECH tips and firmware update. 2. Check for any other RAID-related error. 3. Replace the drive. • FQXSPSD0002G: Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
  • Page 105 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps: 1. Check http://support.lenovo.com/ for related service bulletins, TECH tips and firmware update. 2. Check for any other RAID-related error. 3. Replace the drive. • FQXSPSD0003G: Failure Predicted on drive [arg1] in the enclosure/chassis (MTM-SN: [arg2]).
  • Page 106 Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0174 User Action: Replace the faulty hard disk drive. • FQXSPSD0006L: Array [ComputerSystemElementName] has failed. This message is for the use case when an implementation has detected that an Array Failed. Severity: Error Serviceable: Yes Automatically notify Support: Yes...
  • Page 107 • FQXSPSD0008I: Array rebuild in progress on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0178...
  • Page 108 Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0167 User Action: Information only; no action is required • FQXSPSD2002I: Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
  • Page 109 Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0177 User Action: Information only; no action is required • FQXSPSD2007I: Rebuild completed for Array in system [ComputerSystemElementName]. This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
  • Page 110 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Predicted Failure SNMP Trap ID: 27 CIM Prefix: PLAT CIM ID: 0169 User Action: Information only;...
  • Page 111 1. Make sure that the certificate that you are importing is correct and properly generated. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4001I: Remote Login Successful. Login ID: [arg1] using [arg2] from [arg3] at IP address [arg4].
  • Page 112 Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0016 User Action: Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2.
  • Page 113 1. Make sure that the certificate that you are importing is correct and properly generated / certificate CSR is correct 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4007I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from an SSH client at IP address [arg4].
  • Page 114 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0076 User Action: Information only; no action is required. • FQXSPSE4010I: LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9].
  • Page 115 Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0093 User Action: Information only; no action is required. • FQXSPSE4014I: SSH [arg1] by user [arg2]. A user enables or disables SSH services Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 116 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0100 User Action: Information only; no action is required. • FQXSPSE4018I: User [arg1] removed. A user account was deleted Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none...
  • Page 117 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0104 User Action: Information only; no action is required. • FQXSPSE4022I: User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], PrivacyProtocol= [arg3], AccessType=[arg4], HostforTraps=[arg5] by user [arg6] from [arg7] at IP address [arg8]. User account SNMPv3 settings changed Severity: Info Serviceable: No...
  • Page 118 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0108 User Action: Information only; no action is required. • FQXSPSE4026I: Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP address [arg3].
  • Page 119 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0154 User Action: Information only; no action is required. • FQXSPSE4030I: Security: Userid: [arg1] had [arg2] login failures from IPMI serial client. This message is for the use case where a user has failed to log in to a Management Controller from IPMI serial client Severity: Info...
  • Page 120 Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0158 User Action: Information only; no action is required. • FQXSPSE4034I: User [arg1] has removed a certificate. User removed certificate Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 121 CIM Prefix: IMM CIM ID: 0218 User Action: Information only; no action is required. • FQXSPSE4038I: Minimum TLS level modified from [arg1] to [arg2] by user [arg3]. Minimum TLS level modified Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0219 User Action:...
  • Page 122 User Action: Information only; no action is required. • FQXSPSE4042I: The third-party password function [arg1] by user [arg2] from [arg3] at IP address [arg4]. This message is for the use case where a user successfully switch the third-party password function. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 123 User Action: Information only; no action is required. • FQXSPSE4046I: The third-party password of the user [arg1] has been retrieved by user [arg2] from [arg3] at IP address [arg4]. This message is for the use case where a user successfully retrieving the third-party password. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 124 Information only; no action is required. • FQXSPSE4050I: [arg1] sent IPMI command from [arg2], raw data: [arg3][arg4][arg5]. This message is for the use case where IPMI command to be sent. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0251 User Action:...
  • Page 125 Information only; no action is required. • FQXSPSE4054I: IPMI SEL wrapping mode is [arg1] by user [arg2] at IP address [arg3]. IPMI SEL wrapping mode is changed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0264 User Action:...
  • Page 126 A user account was deleted by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0268 User Action: Information only; no action is required. • FQXSPSE4059I: User [arg1] password modified by user [arg2] from [arg3] at IP address [arg4]. A user account was changed by user Severity: Info Serviceable: No...
  • Page 127 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0278 User Action: Information only; no action is required. • FQXSPSE4063I: The system guard configuration is updated: status=[arg1], hardware inventory= [arg2] and action=[arg3] by user [arg4] from [arg5] at IP address [arg6].
  • Page 128 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0284 User Action: Information only; no action is required. • FQXSPSE4067I: User [arg1] accessible interfaces is set to [arg2][arg3][arg4][arg5][arg6] by user [arg7] from [arg8] at IP address [arg9].
  • Page 129 • FQXSPSS4000I: Management Controller Test Alert Generated by [arg1]. This message is for the use case where a user has generated a Test Alert. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0040 User Action: Information only;...
  • Page 130 Test Call Home generated by user. Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0134 User Action: Information only; no action is required. • FQXSPSS4005I: Manual Call Home by user [arg1]: [arg2]. Manual Call Home by user.
  • Page 131 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0225 User Action: Information only; no action is required. • FQXSPSS4009I: System enters LXPM maintenance mode. The system enters maintenance mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 132 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0033 User Action: Complete the following steps until the problem is solved: 1. Make sure that the certificate that you are importing is correct. 2. Try to import the certificate again. • FQXSPTR4001I: Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust= [arg4], Timezone=[arg5].
  • Page 133 User Action: Complete the following steps: 1. Please check XCC web GUI to see the identified error. 2. Check system event log to fix the error. 3. If the problem still exist, please contact Lenovo service. Chapter 2 XClarity Controller events...
  • Page 134 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error continues, replace the system-board assembly (see hardware maintenance manual).
  • Page 135 Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0508 User Action: Information only; no action is required • FQXSPUN0056I: Sensor [SensorElementName] has deasserted. This message is for the use case when an implementation has detected a Sensor has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 136 Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0521 User Action: Information only; no action is required • FQXSPUN2019I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 137 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required • FQXSPUP0002I: A firmware or software change occurred on system [ComputerSystemElementName].
  • Page 138 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4001I: Flash of [arg1] from [arg2] succeeded for user [arg3] . This message is for the use case where a user has successfully flashed the firmware component (MC Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Management).
  • Page 139 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPUP4004I: XCC firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the XCC firmware to the same level on all nodes/servers.
  • Page 140 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0281 User Action: Information only; no action is required. • FQXSPWD0000I: Watchdog Timer expired for [WatchdogElementName]. This message is for the use case when an implementation has detected a Watchdog Timer Expired. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 141 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0374 User Action: Information only; no action is required • FQXSPWD0004I: Watchdog Timer interrupt occurred for [WatchdogElementName]. This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred.
  • Page 142 ThinkSystem SD665 V3 Messages and Codes Reference...

  • Page 143: Chapter 3. Uefi Events

    UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 144 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0001I DIMM [arg1] Disable has been recovered. [arg2] Informational The uncorrectable memory error state has been cleared. Informational FQXSFMA0002I FQXSFMA0006I [arg1] DIMM [arg2] has been detected, the DIMM serial number is Informational [arg3].
  • Page 145 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4044I The current TPM firmware version could not support TPM version Informational toggling. FQXSFPU4046I TPM Firmware will be updated from TPM1.2 to TPM2.0. Informational FQXSFPU4047I TPM Firmware will be updated from TPM2.0 to TPM1.2. Informational FQXSFPU4049I TPM Firmware update successful.
  • Page 146 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFIO0022J PCIe Link Width has degraded from [arg1] to [arg2] in physical [arg3] Warning number [arg4]. FQXSFIO0023J PCIe Link Speed has degraded from [arg1] to [arg2] in physical [arg3] Warning number [arg4].
  • Page 147 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0040K Invalid Intel Optane PMEM configuration detected. Please verify Warning PMEM configuration is valid. FQXSFMA0041K Near Memory/Far Memory ratio (1:[arg1].[arg2]) for Intel Optane Warning PMEM configuration is not in recommended range (1:[arg3] - 1:[arg4]). FQXSFMA0047M SPD CRC checking failed on DIMM [arg1].
  • Page 148 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPW0001L CMOS has been cleared. Warning FQXSFSM0002N Boot Permission denied by Management Module: System Halted. Warning FQXSFSM0003N Timed Out waiting on boot permission from Management Module: Warning System Halted. FQXSFSM0004M An XCC communication failure has occurred.
  • Page 149 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0001M DIMM [arg1] has been disabled due to an error detected during POST. Error [arg2] FQXSFMA0002M An uncorrectable memory error has been detected on DIMM [arg1] at Error address [arg2].

  • Page 150: List Of Uefi Events

    Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0008K A core speed mismatch has been detected for one or more Error processors. FQXSFPU0009K An external clock frequency mismatch has been detected for one or Error more processors. FQXSFPU0010K A cache size mismatch has been detected for one or more Error...
  • Page 151 2. Search for the driver menu from System Settings and change settings appropriately. 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller. Severity: Warning...
  • Page 152 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs.
  • Page 153 [arg2] and processor [arg3] port [arg4]. Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support.
  • Page 154 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 155 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
  • Page 156 2. Move the adapter to a different system slot, if available. 3. Check Lenovo support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error. Note: It may be necessary to configure slot to Gen1 or to use special utility software so that adapter firmware can be upgraded.
  • Page 157 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 158 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 159 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 160 1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 161 5. Contact Lenovo Support. • FQXSFMA0004N: No system memory has been detected. [arg1] Severity: Error User Action: Complete the following steps: 1. Ensure one or more supported DIMMs are installed in the correct population sequence. 2. If the system has light-path then check for any lit DIMM-connector LEDs, and if found, reseat those DIMMs.
  • Page 162 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSFMA0009I: Invalid memory configuration for Mirror Mode has been recovered. [arg1]...
  • Page 163 2. Make sure that the DIMM connectors are correctly populated for sparing mode, according to the service information for this product. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFMA0011I: Memory population change detected. [arg1] Severity: Info...
  • Page 164 DIMM connector on that memory channel. 2. If no problem is observed on the BBU connectors or the problem persists, Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 165 Advance Memory Test to repair the DIMM. 2. Reseat the failing DIMM identified by LightPath and/or event log entry 3. If the problem persists, collect Service Data logs, and contact Lenovo Support. • FQXSFMA0027K: Invalid memory configuration (Unsupported DIMM Population) detected. Please verify memory configuration is valid.[arg1]...
  • Page 166 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSFMA0028K: Memory Capacity exceeds CPU limit. [arg1] Severity: Error User Action: Complete the following steps: 1. Remove AC power from the system.
  • Page 167 2. Back up data. 3. Check if the PMEM meets warranty terms. a. If the PMEM meets the warranty terms, contact Lenovo Support for PMEM replacement. b. If the PMEM does not meet the warranty terms, order a new comparable PMEM through an authorized Lenovo reseller.
  • Page 168 3. This error message will provide the UID of the missing PMEM, 4. Use Lenovo Service Client or contact Lenovo Support to parse log to get correct location for PMEM Find the missing PMEM and install it in the correct location.
  • Page 169 PMEMs > Security). Note: If PMEMs are not unlocked, system will not see or access the persistent region of PMEMs. 4. If the issue is not resolved then contact Lenovo Support. • FQXSFMA0040K: Invalid Intel Optane PMEM configuration detected. Please verify PMEM configuration is valid.
  • Page 170 1. Check system spec and follow the rules for populating PMEM in correct order. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support. • FQXSFMA0041K: Near Memory/Far Memory ratio (1:[arg1].[arg2]) for Intel Optane PMEM configuration is not in recommended range (1:[arg3] - 1:[arg4]).
  • Page 171 2. Reseat affected DIMM. 3. Restore A/C power and power on the system. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 172 3. Reseat the failing DIMM identified by LightPath and/or event log entry 4. Restore A/C power and power on the system. 5. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 173 2. Reseat the failing DIMM identified by LightPath and/or event log entry 3. Restore A/C power and power on the system. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 174 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for a firmware update required for this processor and install that update, if applicable. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support.
  • Page 175 4. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error. 5. If the problem persists, collect Service Data logs. 6. Contact Lenovo Support. • FQXSFPU0004K: A discrepancy has been detected in the number of cores reported by one or more processors within the system.
  • Page 176 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch issues found. 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs.
  • Page 177 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs.
  • Page 178 User Action: Complete the following steps: 1. If the processor or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If the problem persists, collect Service Data logs.
  • Page 179 1. Reboot the system. Reflash UEFI image. 2. If error does not persist no additional recovery action is required. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU0021I: The TPM physical presence state has been cleared. Severity: Info User Action: Information only;...
  • Page 180 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
  • Page 181 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot the system. 3. If the problem persists, collect Service Data logs.
  • Page 182 Complete the following steps: 1. Reboot the system. 2. If the error recurs TPM related features will not work. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU4038I: TPM Firmware recovery successful. Severity: Info User Action: Information only;...
  • Page 183 ThinkSystem SR850P Types 7D2F, 7D2G, 7D2H > Hardware replacement procedures > System board replacement>Enable TPM/ TCM>Set the TPM version. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support. • FQXSFPU4051G: Undefined TPM_POLICY found Severity: Warning User Action: Complete the following steps: 1.
  • Page 184 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support. • FQXSFPU4053G: System TPM_POLICY does not match the planar. Severity: Warning User Action: Complete the following steps: 1. Remove any newly added TPM card from the planar or re-install the original TPM card that shipped with the system.
  • Page 185 1. If the CMOS clear was user initiated this event can be safely ignored and no further action is required. 2. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error.
  • Page 186 1. AC cycle the system. 2. Make sure XCC and UEFI FW are operating with same compatible level. 3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 4. Reflash XCC Firmware.
  • Page 187 1. Review XCC logs for communication errors and resolve. 2. AC cycle the system. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFSR0001M: [arg1] GPT corruption detected, DiskGUID: [arg2] Severity: Warning User Action: Complete the following steps: 1.
  • Page 188 2. Use F1 Setup to reset date and time. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. ThinkSystem SD665 V3 Messages and Codes Reference...

  • Page 189: Chapter 4. Xclarity Provisioning Manager Events

    Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 190 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMEM0004I Launching diagnostic program Informational FQXPMEM0005I boot diagnostic program success Informational FQXPMER0002I Clearing RAID configuration and internal storage Informational FQXPMER0003I RAID configuration cleared successfully Informational FQXPMER0004I Internal storage drives erased successfully Informational FQXPMER0005I All system logs cleared successfully...
  • Page 191 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMOS0002K Failed to read Deployment Manager Signature from USB. Warning FQXPMOS0003K Failed to copy Windows boot files to target Warning FQXPMOS0004K BMC Communication Failed: EMMC2USB Mount Failure. Warning Warning FQXPMOS0005K BMC communication failed: DRIVER Mount Failure.

  • Page 192: List Of Xclarity Provisioning Manager Events

    Failed to execute reboot BMC command Error List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1.
  • Page 193 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5.
  • Page 194 • FQXPMCL0006K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 195 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0008I: Export uefi settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0008K: Failed to export uefi settings. Severity: Warning User Action: 1.
  • Page 196 3. Retry the export of BMC setting. 4. If the problem persists, contact technical support. • FQXPMCL0011I: Import bmc settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0011K: Failed import bmc settings. Severity: Warning User Action: 1.
  • Page 197 Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 198 Severity: Error User Action: 1. Restart the system and retry the operation again. 2. If the problem persists, contact technical support. • FQXPMER0003I: RAID configuration cleared successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0003M: Failed to erase internal storage drives Severity: Error User Action: 1.
  • Page 199 3. If the problem persists, contact technical support. • FQXPMER0006I: UEFI factory default settings loaded successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0006M: Failed to load XCC factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 200 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5. If the problem persists, contact technical support. • FQXPMOS0002K: Failed to read Deployment Manager Signature from USB. Severity: Warning User Action: 1.
  • Page 201 User Action: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. Reflash BMC firmware. 4. Retry OS deployment. 5. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 202 • FQXPMOS0009K: Current System Boot Mode is Legacy. LXPM OS installation only support UEFI Mode. Severity: Warning User Action: 1. Change boot mode to UEFI mode 2. Retry OS deployment. • FQXPMOS0028I: [arg1] OS installed Severity: Info User Action: Information only; no action is required. •...
  • Page 203 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. •...
  • Page 204 Severity: Error User Action: 1. Do one of the following: – If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the server. – If the affected drive(s) are not detected by the system or failing to respond: a.
  • Page 205 User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, contact technical support. • FQXPMSR0011K: Failed to change disk drives' state.
  • Page 206 3. Verify proper physical connection of the disk drive, SAS expander (if applicable)and RAID adapter. 4. Reboot the machine and retry to remove the existing virtual disk. 5. If the problem persists, contact technical support. • FQXPMSR0032I: Removed existing virtual disk successfully. Severity: Info User Action: Information only;...
  • Page 207 Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 208 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 209 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 210 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 211 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. • FQXPMVD0001H: Failed to get VPD data. Severity: Warning User Action: 1.
  • Page 212 ThinkSystem SD665 V3 Messages and Codes Reference...

  • Page 213: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 214: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 215: Contacting Support

    Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support.
  • Page 216 ThinkSystem SD665 V3 Messages and Codes Reference...

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