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Lenovo 7D93 Manual

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ThinkSystem SR860 V3
Messages and Codes Reference
Machine Types: 7D93, 7D94, and 7D95

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  • Page 1 ThinkSystem SR860 V3 Messages and Codes Reference Machine Types: 7D93, 7D94, and 7D95...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Seventh Edition (April 2024) ©...

  • Page 3: Table Of Contents

    Chapter 3. UEFI events ..141 Contacting Support ... . . 211 UEFI events organized by severity ..141 © Copyright Lenovo 2023, 2024...
  • Page 4 ThinkSystem SR860 V3 Messages and Codes Reference...

  • Page 5: Chapter 1. Messages

    Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 – DA. Display - Graphics adapters, op panel, monitor/console (including front/back panel, control panel, LCD panel etc). – IO. I/O connectivity - PCI/USB hub, bridge, bus, risers, configuration settings, interconnect, keyboard, mouse, KVM. – MA. Memory - Includes DIMMs, memory card, configuration settings, memory controller, redundant modes (mirroring, spare, etc), RAID memory, NVRAM, EPROM.
  • Page 7 – SS. Systems Management - Service & Support. – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. – UN. Unknown/any entity. – UP. LEPT Firmware Update. – UP. Systems Management - Updates. – WD. System management - Watchdog. •...
  • Page 8 ThinkSystem SR860 V3 Messages and Codes Reference...

  • Page 9: Chapter 2. Xclarity Controller Events

    Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.

  • Page 10: Xcc Events That Automatically Notify Support

    If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.

  • Page 11: Xcc Events Organized By Severity

    Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPMA0007L Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. FQXSPMA0008N Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. FQXSPMA0011G Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 12 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBR400AI Management Controller [arg1]: cloning configuration from neighbor Informational server [arg2] by group name [arg3] completed. FQXSPBR400BI Management Controller [arg1]: cloning configuration from neighbor Informational server [arg2] by group name [arg3] failed to complete. FQXSPBR400CI Management Controller [arg1]: cloning configuration from neighbor Informational...
  • Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4006I User [arg1] has generated a new encryption key and certificate Informational signing request for the TKLM client. FQXSPDM4007I User [arg1] has imported a signed certificate for the TKLM client from Informational [arg2].
  • Page 14 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4016I The RAID controller detected one or more problems. Please contact Informational technical support for additional assistance.([arg1],[arg2],[arg3],[arg4], [arg5]) FQXSPEM4017I The RAID controller detected one or more possible configuration Informational changes within the subsystem.
  • Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4033I Acoustic Mode [arg1] has been disengaged to allow adequate Informational cooling. FQXSPFC4000I The bare metal connection process has been started. Informational FQXSPFC4001I The bare metal update application reports a status of [arg1]. Informational FQXSPFC4002I System running in setup.
  • Page 16 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4005I Ethernet interface [arg1] by user [arg2]. Informational FQXSPNM4006I Hostname set to [arg1] by user [arg2]. Informational FQXSPNM4007I IP address of network interface modified from [arg1] to [arg2] by user Informational [arg3].
  • Page 17 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
  • Page 18 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPOS4000I OS Watchdog response [arg1] by [arg2] . Informational FQXSPOS4001I Watchdog [arg1] Screen Capture Occurred . Informational FQXSPOS4004I Operating System status has changed to [arg1]. Informational FQXSPOS4005I Host Power-On password changed by user [arg1] from [arg2] at IP Informational address [arg3].
  • Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4021I The new minimum power cap value has returned below the power cap Informational value. FQXSPPP4022I The server was restarted for an unknown reason. Informational FQXSPPP4023I The server is restarted by chassis control command. Informational The server was reset via push button.
  • Page 20 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4050I Management Controller [arg1] reset was initiated to activate PFR Informational Firmware. FQXSPPR0000I [ManagedElementName] detected as present. Informational FQXSPPR2001I [ManagedElementName] detected as absent. Informational FQXSPPU2001I An Over-Temperature Condition has been removed on Informational [ProcessorElementName].
  • Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSD0005I Hot Spare enabled for drive [arg1] in the enclosure/chassis (MTM-SN: Informational [arg2]). FQXSPSD0007I Rebuild in progress for Array in system Informational [ComputerSystemElementName]. FQXSPSD0008I Array rebuild in progress on drive [arg1] in the enclosure/chassis Informational (MTM-S/N: [arg2]).
  • Page 22 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4008I SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Informational Address=[arg5], . FQXSPSE4009I LDAP Server configuration set by user [arg1]: SelectionMethod= Informational [arg2], DomainName=[arg3], Server1=[arg4], Server2=[arg5], Server3= [arg6], Server4=[arg7]. FQXSPSE4010I LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], Informational...
  • Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4029I Security: Userid: [arg1] had [arg2] login failures from SNMP client at IP Informational address [arg3]. FQXSPSE4030I Security: Userid: [arg1] had [arg2] login failures from IPMI serial client. Informational FQXSPSE4031I Remote Login Successful.
  • Page 24 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4056I SED AK is [arg1] by user [arg2] at IP address [arg3]. Informational FQXSPSE4057I User [arg1] created by user [arg2] from [arg3] at IP address [arg4]. Informational FQXSPSE4058I User [arg1] removed by user [arg2] from [arg3] at IP address [arg4].
  • Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPTR4001I Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto- Informational adjust=[arg4], Timezone=[arg5]. FQXSPTR4002I Synchronize time setting by user [arg1]: Mode=Sync with NTP Server, Informational NTPServerHost1=[arg2]:[arg3],NTPServerHost2=[arg4]:[arg5], NTPServerHost3=[arg6]:[arg7],NTPServerHost4=[arg8]:[arg9], NTPUpdateFrequency=[arg10].
  • Page 26 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEA0003J Link down is detected on port [arg1] of the PCIe device [arg2]. Warning Warning FQXSPIO0014J Bus [SensorElementName] is operating in a degraded state. FQXSPIO2000J The connector [PhysicalConnectorElementName] has been Warning disconnected.
  • Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBR4008I Management Controller [arg1]: Configuration restoration from a file by Error user [arg2] failed to start. FQXSPCA0002M Numeric sensor [NumericSensorElementName] going low (lower Error critical) has asserted. FQXSPCA0009M Numeric sensor [NumericSensorElementName] going high (upper Error critical) has asserted.
  • Page 28 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPOS4002I Watchdog [arg1] Failed to Capture Screen. Error Error FQXSPOS4003I Platform Watchdog Timer expired for [arg1]. FQXSPOS4010I OS Crash Video Capture Failed. Error FQXSPPU0001N An Over-Temperature Condition has been detected on Error [ProcessorElementName].

  • Page 29: List Of Xclarity Controller Events

    2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPBR4002I: Management Controller [arg1] Reset was caused by restoring default values. Chapter 2...
  • Page 30 4. Disable the watchdog timer. 5. Check the integrity of the installed operating system. 6. If problem persists, collect Service Data log. 7. Contact Lenovo Support. • FQXSPBR4004I: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts...
  • Page 31 1. Retry the operation. 2. AC cycle the system. 3. If Problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4008I: Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to start. This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to start.
  • Page 32 2. Retry the operation. 3. AC cycle the system. 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPBR4009I: Management Controller [arg1]: cloning configuration from neighbor server [arg2] by group name [arg3]. This message is for the use case where a user synchronizes a Management Controller configuration by Federation.
  • Page 33 • FQXSPBR400CI: Management Controller [arg1]: cloning configuration from neighbor server [arg2] by group name [arg3] failed to start. This message is for the use case where a user synchronizes a Management Controller configuration by Federation and the restoration fails to start. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 34 Complete the following steps: 1. Ensure fans are installed correctly. 2. If fan is installed with issue , please reinstall fan. 3. If the problem still exist, then please contact Lenovo support. • FQXSPCA0007J: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted.
  • Page 35 1. Ensure the room temporature is within server environmental specification to adjust the temporature. 2. If the problem issue still exist, check XCC Web GUI to check the temporature value is still higher than system spec. 3. Please contact Lenovo support. • FQXSPCA0011N: Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has asserted.
  • Page 36 1. Check the event log of XClarity Controller for any fan or cooling-related issues or power-related issues. 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place,clean, and correctly installed. 3.
  • Page 37 Information only; no action is required • FQXSPCA2009I: Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0...
  • Page 38 SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0525 User Action: Information only; no action is required • FQXSPCN4000I: Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits= [arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. A user configured the Serial Port mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 39 User Action: Information only; no action is required. • FQXSPCR0001N: Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No...
  • Page 40 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0142 User Action: Collect Service Data log and contact Lenovo Support. • FQXSPDM4003I: TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2= [arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. A user configured the TKLM servers...
  • Page 41 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0148 User Action: Information only; no action is required. • FQXSPDM4006I: User [arg1] has generated a new encryption key and certificate signing request for the TKLM client.
  • Page 42 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0162 User Action: Information only; no action is required. • FQXSPEA0001J: Sensor [SensorElementName] has transitioned from normal to non-critical state. This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal.
  • Page 43 This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0523 User Action: Use Storcli or LSA to check if there is any warning or critical RAID event.
  • Page 44 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0071 User Action: Information only; no action is required. • FQXSPEM4004I: SNMP [arg1] enabled by user [arg2] . A user enabled SNMPv1 or SNMPv3 or Traps Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 45 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0111 User Action: Information only; no action is required. • FQXSPEM4008I: SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3] . A user enabled the SNMP Traps configuration Severity: Info Serviceable: No...
  • Page 46 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0196 User Action: Information only; no action is required. • FQXSPEM4012I: User [arg1] made system [arg2] Encapsulation lite Mode. Encapsulation lite mode status change Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 47 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0204 User Action: Information only; no action is required. • FQXSPEM4016I: The RAID controller detected one or more problems. Please contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected one or more problems Severity: Info Serviceable: No...
  • Page 48 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0208 User Action: Information only; no action is required. • FQXSPEM4020I: Fan problem detected with the enclosure/chassis. Please check the enclosure/ chassis unit fan for correct operation.([arg1],[arg2],[arg3],[arg4],[arg5]) Fan problem detected with the enclosure/chassis Severity: Info...
  • Page 49 replace the drive. If necessary, contact technical support for additional assistance.([arg1],[arg2], [arg3],[arg4],[arg5]) The RAID controller detected one or more possible configuration problem within the subsystem Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0212 User Action: Information only;...
  • Page 50 Information only; no action is required. • FQXSPEM4028I: The port [arg1] of PCIe device [arg2] at [arg3] has link [arg4]. PCI device link Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0220 User Action: Information only;...
  • Page 51 Information only; no action is required. • FQXSPEM4032I: Acoustic Mode [arg1] has been engaged. Fan speed limits are in place. This message is for the use case where Acoustic Mode is engaged. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0274...
  • Page 52 System running in setup Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0193 User Action: Information only; no action is required. • FQXSPFC4003I: UEFI deployment boot mode is enabled for NextBoot. UEFI deployment boot mode is enabled for NextBoot Severity: Info Serviceable: No...
  • Page 53 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 54 If the NMI button has not been pressed, complete the following steps: 1. Reboot the system. 2. If error still exist, then collect serivce log and contact Lenovo support. • FQXSPIO0004L: A bus timeout has occurred on bus [SensorElementName]. This message is for the use case when an implementation has detected a Bus Timeout.
  • Page 55 • FQXSPIO0007N: A PCI PERR has occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a PCI PERR. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0232 User Action: Complete the following steps to solve:...
  • Page 56 2. Check the event log of XClarity Controller for additional information about failing components. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO0013N: A Fatal Bus Error has occurred on bus [SensorElementName].
  • Page 57 2. Check the event log of XClarity Controller for additional information about failing components. Check http://support.lenovo.com/ for TECH tips or firmware updates that might correct the error. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO2000J: The connector [PhysicalConnectorElementName] has been disconnected.
  • Page 58 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0230 User Action: Information only; no action is required • FQXSPIO2007I: A PCI PERR recovery has occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a PCI PERR recovered.
  • Page 59 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSPMA0007L: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 60 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 61 LightPath and/or event log entry. 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. Chapter 2...
  • Page 62 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPMA0012M: An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 63 Alert Category: Critical - Memory SNMP Trap ID: 41 CIM Prefix: PLAT CIM ID: 0137 User Action: Information only; no action is required • FQXSPMA2010I: [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. This message is for the use case when an implementation has detected Memory is no longer Throttled. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 64 Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0001 User Action: Information only; no action is required. • FQXSPNM4001I: Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port data rate. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 65 CIM Prefix: IMM CIM ID: 0006 User Action: Information only; no action is required. • FQXSPNM4005I: Ethernet interface [arg1] by user [arg2]. This message is for the use case where a user enables or disabled the ethernet interface. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 66 2. Make sure that there is a DHCP server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4011I: ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@= [arg6], DNS1@=[arg7] .
  • Page 67 This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: CIM Prefix: IMM CIM ID: 0023 User Action: Information only;...
  • Page 68 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0043 User Action: Information only; no action is required. • FQXSPNM4017I: Domain Source changed to [arg1] by user [arg2]. Domain source changed by user Severity: Info Serviceable: No...
  • Page 69 Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0047 User Action: Information only; no action is required. • FQXSPNM4021I: IPv6 disabled by user [arg1] . IPv6 protocol is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID:...
  • Page 70 User Action: Information only; no action is required. • FQXSPNM4025I: IPv6 static IP configuration disabled by user [arg1]. IPv6 static assignment method is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0052 User Action: Information only;...
  • Page 71 • FQXSPNM4029I: ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], GW@=[arg5] . IPv6 Static address is active Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: CIM Prefix: IMM CIM ID: 0056 User Action: Information only; no action is required. •...
  • Page 72 2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4033I: Telnet port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the telnet port number...
  • Page 73 CIM Prefix: IMM CIM ID: 0064 User Action: Information only; no action is required. • FQXSPNM4037I: CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTP port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID:...
  • Page 74 Information only; no action is required. • FQXSPNM4041I: Syslog port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Syslog receiver port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0069 User Action:...
  • Page 75 • FQXSPNM4045I: DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype= [arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9]. A user configures the DNS servers Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0088 User Action: Information only;...
  • Page 76 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. ThinkSystem SR860 V3 Messages and Codes Reference...
  • Page 77 DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0217 User Action: Information only; no action is required. • FQXSPNM4054I: The hostname from DHCP is [arg1] by user [arg2].
  • Page 78 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0250 User Action: Information only; no action is required. • FQXSPNM4058I: IP address of network interface [arg1] is modified from [arg2] to [arg3] by user [arg4].
  • Page 79 This message is for the use case where an OS Watchdog has been enabled or disabled by a user. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0012 User Action: Information only;...
  • Page 80 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support.Check the integrity of the installed operating system. • FQXSPOS4004I: Operating System status has changed to [arg1]. Operating System status change...
  • Page 81 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0232 User Action: Information only; no action is required. • FQXSPOS4007I: Host Admin password changed by user [arg1] from [arg2] at IP address [arg3]. This message is for the use case where Host Admin password changed. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 82 2. Check if the crash video recording is enabled 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPOS4011I: OS failure screen capture with hardware error is [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 83 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0082 User Action: Information only; no action is required. • FQXSPPP4003I: Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. A user configured a recurring Server Power Action Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 84 CIM Prefix: IMM CIM ID: 0114 User Action: Information only; no action is required. • FQXSPPP4007I: The maximum power cap value changed from [arg1] watts to [arg2] watts. Maximum Power Cap value changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0115...
  • Page 85 Information only; no action is required. • FQXSPPP4011I: Power capping was activated by user [arg1]. Power capping activated by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0119 User Action: Information only;...
  • Page 86 Dynamic Power Savings mode turned on by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0123 User Action: Information only; no action is required. • FQXSPPP4016I: Dynamic Power Savings mode has been turned off by user [arg1]. Dynamic Power Savings mode turned off by user Severity: Info Serviceable: No...
  • Page 87 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0127 User Action: Information only; no action is required. • FQXSPPP4020I: The measured power value has returned below the power cap value. Power exceeded cap recovered Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 88 CIM Prefix: IMM CIM ID: 0167 User Action: Information only; no action is required. • FQXSPPP4024I: The server was reset via push button. Server was reset via push button Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0168 User Action:...
  • Page 89 Information only; no action is required. • FQXSPPP4028I: The server was automatically powered on because the power restore policy is set to always restore.. Server was automatically powered on because the power restore policy is set to always restore. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 90 Information only; no action is required. • FQXSPPP4032I: The server was soft reset. Server was soft reset Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0176 User Action: Information only;...
  • Page 91 Server was powered off via push button Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0180 User Action: Information only; no action is required. • FQXSPPP4037I: The server was powered off when the watchdog expired. Server was powered off when the watchdog expired.
  • Page 92 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0184 User Action: Information only; no action is required. • FQXSPPP4041I: The server was powered off via Real Time Clock (scheduled power off). Server was powered up via Real Time Clock (scheduled power off) Severity: Info Serviceable: No...
  • Page 93 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0188 User Action: Information only; no action is required. • FQXSPPP4045I: Management Controller [arg1] reset was initiated by XCC firmware. Management Controller reset was initiated by XCC firmware Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 94 User Action: Information only; no action is required. • FQXSPPP4050I: Management Controller [arg1] reset was initiated to activate PFR Firmware. Management Controller reset was initiated to activate PFR Firmware. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0253 User Action:...
  • Page 95 CIM Prefix: PLAT CIM ID: 0042 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error. 2. Reboot system. 3. If problem persists, collect Service Data log.
  • Page 96 User Action: Complete the following steps: 1. If the system board or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log.
  • Page 97 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPPU2001I: An Over-Temperature Condition has been removed on [ProcessorElementName]. This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor.
  • Page 98 User Action: Please check event log in xClarity Controller (XCC) Web GUI to identify the power supply unit failure. Check system spec and replace the power supply unit to the same specification. • FQXSPPW0003G: Failure predicted on [PowerSupplyElementName]. This message is for the use case when an implementation has detected a Power Supply failure is predicted.
  • Page 99 SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0104 User Action: Please check the consistency of PSU models on xClarity Controller (XCC) Web GUI. • FQXSPPW0008I: [SensorElementName] has been turned off. This message is for the use case when an implementation has detected a Power Unit that has been Disabled.
  • Page 100 2. Check the event log in xClarity Controller (XCC) Web GUI to the detail information to reseat/reinstall/ upgrade power supply unit. 3. If the problem still exist, please contact Lenovo support • FQXSPPW0063M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
  • Page 101 If the problem remains, replace the system board (trained technician only). 3. Contact local service provider. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
  • Page 102 This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded or Fully Redundant to Non-redundant:Sufficient. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0806 User Action: Please ensure the PSU wattage, PSU efficiency level and the power supply unit is supported for the...
  • Page 103 SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0087 User Action: Information only; no action is required • FQXSPPW2003I: Failure no longer predicted on [PowerSupplyElementName]. This message is for the use case when an implementation has detected a Power Supply failure is no longer predicted.
  • Page 104 SNMP Trap ID: 24 CIM Prefix: PLAT CIM ID: 0107 User Action: Information only; no action is required • FQXSPPW2031I: Numeric sensor [NumericSensorElementName] going low (lower non-critical) has deasserted. This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted.
  • Page 105 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required • FQXSPPW2063I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 106 SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps: 1. Check the Support Portal(http://support.lenovo.com/)for service bulletins and TECH tips and firmware update related to your drive. ThinkSystem SR860 V3 Messages and Codes Reference...
  • Page 107 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps: 1. Check the Support Portal(http://support.lenovo.com/)for service bulletins and TECH tips and firmware update related to your drive. 2. Check for any other RAID-related error. 3. Replace the drive.
  • Page 108 SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0170 User Action: Information only; no action is required • FQXSPSD0005I: Hot Spare enabled for drive [arg1] in the enclosure/chassis (MTM-SN: [arg2]). This message is for the use case when an implementation has detected a Hot Spare has been Enabled. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 109 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0178 User Action: Information only; no action is required • FQXSPSD0007L: Array critical asserted on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that an Array is Critical. Severity: Error Serviceable: Yes Automatically notify Support: No...
  • Page 110 This message is for the use case when an implementation has detected a Drive has been Removed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0163 User Action: Complete the following steps until the problem is solved: 1.
  • Page 111 Information only; no action is required • FQXSPSD2005I: Critical Array [ComputerSystemElementName] has deasserted. This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0175 User Action:...
  • Page 112 Information only; no action is required • FQXSPSD2011I: Failure no longer Predicted on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Predicted Failure...
  • Page 113 User Action: Information only; no action is required • FQXSPSD2015I: Array rebuild completed on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that an Array Rebuild has Completed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 114 1. Make sure that the certificate that you are importing is correct and properly generated. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4001I: Remote Login Successful. Login ID: [arg1] using [arg2] from [arg3] at IP address [arg4].
  • Page 115 1. Make sure that the certificate that you are importing is correct and properly generated / certificate CSR is correct 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4007I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from an SSH client at IP address [arg4].
  • Page 116 Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0041 User Action: Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2.
  • Page 117 A user enables or disables Secure web services Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0091 User Action: Information only; no action is required. • FQXSPSE4012I: Secure CIM/XML(HTTPS) [arg1] by user [arg2]. A user enables or disables Secure CIM/XML services Severity: Info Serviceable: No...
  • Page 118 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0098 User Action: Information only; no action is required. • FQXSPSE4016I: Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8].
  • Page 119 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0102 User Action: Information only; no action is required. • FQXSPSE4020I: User [arg1] role set to [arg2]. A user account role assigned Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 120 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0106 User Action: Information only; no action is required. • FQXSPSE4024I: SSH Client key imported for user [arg1] from [arg2] by user [arg3] from [arg4] at IP address [arg5].
  • Page 121 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0141 User Action: Information only; no action is required. • FQXSPSE4028I: Security: Userid: [arg1] had [arg2] login failures from IPMI client at IP address [arg3].
  • Page 122 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0156 User Action: Information only; no action is required. • FQXSPSE4032I: Login ID: [arg1] from [arg2] at IP address [arg3] has logged off. This message is for the use case where a user has logged off of a Management Controller.
  • Page 123 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0165 User Action: Information only; no action is required. • FQXSPSE4036I: The [arg1] certificate is expired and has been removed. Expired certificate has been removed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 124 User Action: Information only; no action is required. • FQXSPSE4040I: Temporary user account [arg1] expires. Temporary user account expire Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0229 User Action: The user account you input has expired.
  • Page 125 User Action: Information only; no action is required. • FQXSPSE4044I: User [arg1] third-party hashed password has been [arg2] by user [arg3] from [arg4] at IP address [arg5]. This message is for the use case where a user successfully manage the third-party hashed password. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 126 User Action: Information only; no action is required. • FQXSPSE4048I: Role [arg1] is removed by user [arg2]. Role is removed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0247 User Action: Information only;...
  • Page 127 Information only; no action is required. • FQXSPSE4052I: The password of neighbor group [arg1] is modified by [arg2] [arg3] at IP address [arg4]. This message is for the use case where the group user password is modified. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 128 • FQXSPSE4056I: SED AK is [arg1] by user [arg2] at IP address [arg3]. SED AK is regenerated or recovered. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0266 User Action: Information only;...
  • Page 129 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0270 User Action: Information only; no action is required. • FQXSPSE4061I: User [arg1] custom privileges set: [arg2][arg3][arg4][arg5][arg6][arg7][arg8][arg9] by user [arg10] from [arg11] at IP address [arg12]. User account priveleges assigned by user Severity: Info Serviceable: No...
  • Page 130 SNMPv3 engine ID changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0282 User Action: Information only; no action is required. • FQXSPSE4065I: SFTP [arg1] by user [arg2] from [arg3] at IP address [arg4]. A user enables and disables SFTP service Severity: Info Serviceable: No...
  • Page 131 This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0524 User Action: Using XCC web or LSA or Storcli to check the status of every virtual disk on your system, resolve the...
  • Page 132 • FQXSPSS4002I: License key for [arg1] added by user [arg2]. A user installs License Key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0096 User Action: Information only; no action is required. •...
  • Page 133 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0195 User Action: Information only; no action is required. • FQXSPSS4007I: The BMC functionality tier is changed from [arg1] to [arg2]. Tier Change Severity: Info Serviceable: No...
  • Page 134 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0237 User Action: Information only; no action is required. • FQXSPSS4011I: Fan speed boost setting is changed from [arg1] to [arg2]. The setting of fan speed boost is changed. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 135 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0085 User Action: Information only; no action is required. • FQXSPTR4003I: Synchronize time setting by user [arg1]: Mode=Sync with server clock. A user configured the Date and Time synchronize settings Severity: Info Serviceable: No...
  • Page 136 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error continues, replace the system-board assembly (see hardware maintenance manual).
  • Page 137 CIM Prefix: PLAT CIM ID: 0536 User Action: Information only; no action is required • FQXSPUN0048I: The RAID controller in PCI slot [arg1] in optimal status. This message is for the use case when an implementation has detected a Sensor transition to the normal state.
  • Page 138 CIM Prefix: PLAT CIM ID: 0521 User Action: Information only; no action is required • FQXSPUN2019I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 139 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPUP4001I: Flash of [arg1] from [arg2] succeeded for user [arg3] . This message is for the use case where a user has successfully flashed the firmware component (MC Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Management).
  • Page 140 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4004I: XCC firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the XCC firmware to the same level on all nodes/servers.
  • Page 141 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPUP4005I: FPGA firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes/servers.
  • Page 142 User Action: Information only; no action is required • FQXSPWD0001I: Reboot of system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. This message is for the use case when an implementation has detected a Reboot by a Watchdog occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID:...
  • Page 143 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0376 User Action: Information only; no action is required Chapter 2 XClarity Controller events...
  • Page 144 ThinkSystem SR860 V3 Messages and Codes Reference...

  • Page 145: Chapter 3. Uefi Events

    UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 146 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0001I DIMM [arg1] Disable has been recovered. [arg2] Informational The uncorrectable memory error state has been cleared. Informational FQXSFMA0002I FQXSFMA0006I [arg1] DIMM [arg2] has been detected, the DIMM serial number is Informational [arg3].
  • Page 147 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4059I User requested to skip freezing lock of AHCI-attached SATA drives. Informational System UEFI accepted the request and will execute priot to OS boot. FQXSFPU4060I Skipped freezing lock of AHCI-attached SATA drives. Informational FQXSFPU4061I Restored default locking behavior of AHCI-attached SATA drives.
  • Page 148 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFIO0025I An error has been detected by the IIO on processor [arg1]. The index Warning of the IIO stack is [arg2]. The type of IIO Internal Error is [arg3]. Please check error logs for additional downstream device error data.
  • Page 149 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0053G An uncorrected memory error has been recovered by mirror on DIMM Warning [arg1] at address [arg2].[arg3] FQXSFMA0054G Mirror failover operation was successful. DIMM [arg1] has failed over Warning to the mirrored DIMM [arg2].[arg3] FQXSFMA0054M...
  • Page 150 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFDD0004M DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Error Controller. FQXSFIO0005M An intra-board UPI failure has been detected on the link between Error processor [arg1] port [arg2] and processor [arg3] port [arg4]. FQXSFIO0006M An inter-board UPI failure has been detected on the link between Error...
  • Page 151 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0010K Invalid memory configuration for Sparing Mode. Please correct Error memory configuration. [arg1] FQXSFMA0023M Error has occurred in NVDIMM flash. NVDIMM backup/restore may Error not operate correctly. [arg1] FQXSFMA0024M Error has occurred in NVDIMM Supercap.

  • Page 152: List Of Uefi Events

    2. Search for the driver menu from System Settings and change settings appropriately. 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller. Severity: Warning...
  • Page 153 Complete the following steps: 1. Reboot the system. 2. Reflash the adapter firmware. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFDD0003I: DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller. Severity: Warning User Action: Complete the following steps: 1.
  • Page 154 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support.
  • Page 155 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support. • FQXSFIO0007M: An error has been detected by the IIO on Bus [arg1]. The value of Global Fatal Error Status register is [arg2].
  • Page 156 1. Check Lenovo support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates. 2. If this device and/or any attached cables were recently installed, moved, serviced or upgraded.
  • Page 157 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
  • Page 158 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 159 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 160 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If the problem persists, collect Service Data logs.
  • Page 161 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 162 1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 163 6. Reflash UEFI firmware. 7. If the problem persists, collect Service Data logs. 8. Contact Lenovo Support. • FQXSFMA0006I: [arg1] DIMM [arg2] has been detected, the DIMM serial number is [arg3]. Severity: Info User Action: Complete the following steps: 1. If this information event is logged in the XCC event log, the server does not have qualified memory installed.
  • Page 164 5. Contact Lenovo Support. • FQXSFMA0009I: Invalid memory configuration for Mirror Mode has been recovered. [arg1] Severity: Info User Action: Information only; no action is required. • FQXSFMA0009K: Invalid memory configuration for Mirror Mode. Please correct memory configuration. [arg1] Severity: Error...
  • Page 165 DIMM connector on that memory channel. 2. If no problem is observed on the BBU connectors or the problem persists, Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 166 BBU connector on that memory channel. 2. If no problem is observed on the BBU connectors or the problem persists, Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 167 2. Boot to F1 setup and enable the DIMM. Reboot the system. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSFMA0028K: Memory Capacity exceeds CPU limit. [arg1] Severity: Error...
  • Page 168 2. Back up data. 3. Check if the PMEM meets warranty terms. a. If the PMEM meets the warranty terms, contact Lenovo Support for PMEM replacement. b. If the PMEM does not meet the warranty terms, order a new comparable PMEM through an authorized Lenovo reseller.
  • Page 169 3. This error message will provide the UID of the missing PMEM, 4. Use Lenovo Service Client or contact Lenovo Support to parse log to get correct location for PMEM Find the missing PMEM and install it in the correct location.
  • Page 170 5. If an error occurs, follow steps 1 and 4 to get details on new error message. 6. If the problem persists, collect Service Data logs. 7. Contact Lenovo Support. • FQXSFMA0037G: Intel Optane PMEM interleave set (DIMM [arg1]) is migrated from another system (Platform ID: [arg2]), these migrated PMEMs are not supported nor warranted in this system.
  • Page 171 4. If the issue is not resolved then contact Lenovo Support. • FQXSFMA0040K: Invalid Intel Optane PMEM configuration detected. Please verify PMEM configuration is valid. Severity: Warning User Action: Complete the following steps: 1. Check system spec and follow the rules for populating PMEM in correct order.
  • Page 172 DIMM population that could be related to this problem) 3. Restore A/C power and power on the system. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 173 3. Reseat the failing DIMM identified by LightPath and/or event log entry 4. Restore A/C power and power on the system. 5. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 174 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for a firmware update required for this processor and install that update, if applicable. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support.
  • Page 175 2. Check Lenovo support site for a firmware update required for this Processor and install that update, if applicable. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU0003K: A processor mismatch has been detected between one or more processors in the system.
  • Page 176 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch issues found. 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs.
  • Page 177 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs.
  • Page 178 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs.
  • Page 179 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot the system. 3. If the problem persists, collect Service Data logs.
  • Page 180 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
  • Page 181 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 182 1. Perform a virtual reseat or AC cycle the server. 2. If the problem returns Collect Service Data log. 3. Contact Lenovo Support. • FQXSFPU4033F: TPM Firmware recovery is in progress. Please DO NOT power off or reset system. Severity: Warning User Action: Information only;...
  • Page 183 Information only; no action is required. • FQXSFPU4051G: Undefined TPM_POLICY found Severity: Warning User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support. Chapter 3 UEFI events...
  • Page 184 User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support. • FQXSFPU4053G: System TPM_POLICY does not match the planar. Severity: Warning User Action: Complete the following steps: 1.
  • Page 185 User Action: Information only; no action is required. • FQXSFPU4059I: User requested to skip freezing lock of AHCI-attached SATA drives. System UEFI accepted the request and will execute priot to OS boot. Severity: Info User Action: Complete the following steps: 1.
  • Page 186 1. If the CMOS clear was user initiated this event can be safely ignored and no further action is required. 2. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error.
  • Page 187 4. Reflash XCC Firmware. 5. If the problem persists, collect Service Data logs. 6. Contact Lenovo Support. • FQXSFSM0007I: The XCC System Event log (SEL) is full. Severity: Info User Action: Complete the following steps: 1. Use BMC Web Interface to clear event logs.
  • Page 188 3. Connect AC power to the system. 4. Power on system and retry. 5. If the problem persists, collect Service Data logs. 6. Contact Lenovo Support. • FQXSFTR0001L: An invalid date and time have been detected. Severity: Warning User Action: Complete the following steps: 1.

  • Page 189: Chapter 4. Xclarity Provisioning Manager Events

    Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 190 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMEM0004I Launching diagnostic program Informational FQXPMEM0005I boot diagnostic program success Informational FQXPMER0002I Clearing RAID configuration and internal storage Informational FQXPMER0003I RAID configuration cleared successfully Informational FQXPMER0004I Internal storage drives erased successfully Informational FQXPMER0005I All system logs cleared successfully...
  • Page 191 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMOS0002K Failed to read Deployment Manager Signature from USB. Warning FQXPMOS0003K Failed to copy Windows boot files to target Warning FQXPMOS0004K BMC Communication Failed: EMMC2USB Mount Failure. Warning Warning FQXPMOS0005K BMC communication failed: DRIVER Mount Failure.

  • Page 192: List Of Xclarity Provisioning Manager Events

    FQXPMUP0208M Failed to execute reboot BMC command List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1.
  • Page 193 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5.
  • Page 194 • FQXPMCL0006K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 195 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0008I: Export uefi settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0008K: Failed to export uefi settings. Severity: Warning User Action: 1.
  • Page 196 3. Retry the export of BMC setting. 4. If the problem persists, contact technical support. • FQXPMCL0011I: Import bmc settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0011K: Failed import bmc settings. Severity: Warning User Action: 1.
  • Page 197 Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 198 Severity: Error User Action: 1. Restart the system and retry the operation again. 2. If the problem persists, contact technical support. • FQXPMER0003I: RAID configuration cleared successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0003M: Failed to erase internal storage drives Severity: Error User Action: 1.
  • Page 199 3. If the problem persists, contact technical support. • FQXPMER0006I: UEFI factory default settings loaded successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0006M: Failed to load XCC factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 200 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5. If the problem persists, contact technical support. • FQXPMOS0002K: Failed to read Deployment Manager Signature from USB. Severity: Warning User Action: 1.
  • Page 201 User Action: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. Reflash BMC firmware. 4. Retry OS deployment. 5. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 202 • FQXPMOS0009K: Current System Boot Mode is Legacy. LXPM OS installation only support UEFI Mode. Severity: Warning User Action: 1. Change boot mode to UEFI mode 2. Retry OS deployment. • FQXPMOS0028I: [arg1] OS installed Severity: Info User Action: Information only; no action is required. •...
  • Page 203 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. •...
  • Page 204 Severity: Error User Action: 1. Do one of the following: – If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the server. – If the affected drive(s) are not detected by the system or failing to respond: a.
  • Page 205 User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, contact technical support. • FQXPMSR0011K: Failed to change disk drives' state.
  • Page 206 3. Verify proper physical connection of the disk drive, SAS expander (if applicable)and RAID adapter. 4. Reboot the machine and retry to remove the existing virtual disk. 5. If the problem persists, contact technical support. • FQXPMSR0032I: Removed existing virtual disk successfully. Severity: Info User Action: Information only;...
  • Page 207 Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 208 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 209 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 210 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 211 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. • FQXPMVD0001H: Failed to get VPD data. Severity: Warning User Action: 1.
  • Page 212 ThinkSystem SR860 V3 Messages and Codes Reference...

  • Page 213: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 214: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 215: Contacting Support

    Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support.
  • Page 216 ThinkSystem SR860 V3 Messages and Codes Reference...

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