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Lenovo ThinkSmart View Plus Deployment Manual
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Lenovo ThinkSmart View Plus Deployment Manual

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Summary of Contents for Lenovo ThinkSmart View Plus

  • Page 1 ThinkSmart View Plus Deployment Guide...
  • Page 2 • Appendix A “Compliance information” on page 53 First Edition (May 2023) © Copyright Lenovo 2023. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Chapter 5. Deploy software ..21 Call Lenovo ....Configure Android ....
  • Page 4 ThinkSmart View Plus Deployment Guide...

  • Page 5: About This Documentation

    About this documentation • Illustrations in this documentation might look different from your product. • Documentation content is subject to change without notice. To get the latest documentation, go to https:// smartsupport.lenovo.com/ © Copyright Lenovo 2023...
  • Page 6 ThinkSmart View Plus Deployment Guide...

  • Page 7: Chapter 1. Meet Thinksmart View Plus

    Chapter 1. Meet ThinkSmart View Plus Thanks for choosing ThinkSmart View Plus. ThinkSmart View Plus is a modular video conference solution for hybrid workplace, including personal space and huddle room. Stylus Pen Camera Description Description 1. Camera LED 2. Camera lens 3.

  • Page 8: Soundbar

    Soundbar Description Description 1. Microphone-mute button 2. Speaker-mute button 3. Volume-down button 4. Volume-up button 5. Speaker-mute LED 6. Microphone-mute LED 7. Microphone-status LED 8. Guide tabs 9. Pogo pins ThinkSmart View Plus Deployment Guide...

  • Page 9: Monitor And Stand

    Monitor and stand Chapter 1 Meet ThinkSmart View Plus...
  • Page 10 3. USB-C (3.2 Gen 1) connector 4. DisplayPort in connector 5. DisplayPort out connector (works only when there is 6. Ethernet connector DisplayPort input from a computer) 7. USB-A (3.2 Gen 1) connectors 8. Power connector ThinkSmart View Plus Deployment Guide...

  • Page 11: Features And Specifications

    Power supply Maximum 135-watt power supply • Input: 100 V ac – 240 V ac, approximately 2.5 A, 50–60 Hz Electrical voltage • Output: 20 V, 6.75 A, 135 W * for selected models Chapter 1 Meet ThinkSmart View Plus...

  • Page 12: Usb Specifications

    USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device. USB device Data rate (Gbit/s) 3.2 Gen 1 ThinkSmart View Plus Deployment Guide...

  • Page 13: Led Indications

    LED indications For the LED locations, see Chapter 1 “Meet ThinkSmart View Plus” on page 1. Camera LEDs LED name LED status Device status Solid white Camera on Blinking white Camera software update Camera LED Camera off In a meeting...
  • Page 14 ThinkSmart View Plus Deployment Guide...

  • Page 15: Chapter 2. Smart Features

    (4.9 feet). With a face ID created and camera privacy shutter open, you can automatically log in to ThinkSmart View Plus with your face. See “Create a face ID” on page 29 for information about how to create a face ID.

  • Page 16: Connect Multiple Devices

    Microsoft Teams display mode (also called Teams mode) or the external display mode (also called peripheral mode). • In the Teams mode, you can use ThinkSmart View Plus as your conference device and use the monitor as the external display of your computer.
  • Page 17 • Use the provided USB-C cable or a purchased DisplayPort cable to connect your computer. – When using the USB-C cable, you can control the soundbar and camera of ThinkSmart View Plus from your computer. The supported maximum resolution is: –...
  • Page 18 ThinkSmart View Plus Deployment Guide...

  • Page 19: Chapter 3. Deployment Prerequisites

    Chapter 3. Deployment prerequisites The following are basic prerequisites for deployment. ThinkSmart View Plus only works if the proper infrastructures are deployed. Please consult your sales representative for related prerequisites. Hardware • RJ45 Ethernet cable • DisplayPort cable (optional) • External monitor (optional) You can purchase accessories from Lenovo https://www.lenovo.com/accessories...
  • Page 20 ThinkSmart View Plus Deployment Guide...

  • Page 21: Chapter 4. Deploy Hardware

    1. “Install your device” on page 15 2. “Adjust monitor height and angle” on page 18 Install your device To install your device, do the following: 1. Install the monitor assembly, stand base, camera, soundbar, and pen. © Copyright Lenovo 2023...
  • Page 22 ThinkSmart View Plus Deployment Guide...
  • Page 23 2. Connect the power adapter and other peripheral devices to the connectors and slot in the bottom of the monitor. The device will turn on automatically after connected to power. Notes: • It is recommended that you use the provided USB-C cable to connect your computer for optimal performance.

  • Page 24: Adjust Monitor Height And Angle

    Adjust monitor height and angle You can adjust the monitor height and angle for optimal viewing experience. ThinkSmart View Plus Deployment Guide...
  • Page 25 CAUTION: • If you put a smart phone in the phone slot, pay close attention to your phone when adjusting the monitor height. If necessary, remove the phone before the adjustment. • When you adjust the monitor height, keep your finger away from the stand pole so that your finger will not get pinched.
  • Page 26 ThinkSmart View Plus Deployment Guide...

  • Page 27: Chapter 5. Deploy Software

    3. “Claim to ThinkSmart Manager” on page 23 (for selected models) Configure Android When you turn on ThinkSmart View Plus for the first time, you will see the Android windows where you can configure the Android settings for your device.

  • Page 28: Set Administrator Password

    After completing the Android settings, you will see a window asking you to set an administrator password before using the device. Follow the on-screen instructions to set an administrator password to keep your device secure before you use it. ThinkSmart View Plus Deployment Guide...

  • Page 29: Claim To Thinksmart Manager

    • Illustrations in this guide might look different from your device as ThinkSmart Manager periodically updates features. Prerequisites 1. Create a Lenovo ID from the Lenovo Support page. • Page link: https://support.lenovo.com/ • Video reference: https://support.lenovo.com/ua/en/videos/nvid500033...
  • Page 30 2. Ensure that your device and the mobile device are connected to the Internet during the claiming process. Claiming steps 1. Scan the QR code to download the ThinkSmart Manager application on your mobile device. 2. Log in and complete the operations on your mobile device. ThinkSmart View Plus Deployment Guide...
  • Page 31 3. Scan the QR code on ThinkSmart View Plus. Follow on-screen instructions to apply the default organization configurations from cloud (if necessary) and complete the claiming process. Your device is claimed successfully. Chapter 5 Deploy software...
  • Page 32 2. Select Devices on the left navigation panel. The device list is displayed. 3. Select the device to manage. The device information is displayed. 4. Select Configuration ➙ Android on the right panel. Then, follow the on-screen instructions to view the administrator password. ThinkSmart View Plus Deployment Guide...

  • Page 33: Chapter 6. Get Start With Microsoft Teams Display (Personal Account)

    Sign in with a personal account by one of the following methods: • Remote sign in with your Teams display account, password, and the refresh code. • Local sign in with your Teams display account and password. © Copyright Lenovo 2023...

  • Page 34: Learn About Home Screen

    Select to receive voicemails. Voicemail Select to view and respond to messages. Chat Select to view the day's meetings. Calender Select to access files, notes, and more. More View the upcoming meetings, chats, calls, and more. Activity ThinkSmart View Plus Deployment Guide...

  • Page 35: Create A Face Id

    Create a face ID You can create a face ID for quick sign-in to your device. 1. Select your User ID on the top left of the home screen. 2. Follow on-screen instructions to complete the process. Chapter 6 Get start with Microsoft Teams display (personal account)
  • Page 36 With a face ID created and camera privacy shutter open, your device will automatically log in when you face the camera. For more information, go to “AI features” on page 9. ThinkSmart View Plus Deployment Guide...

  • Page 37: Lock The Display

    Lock the display You can lock the display to protect your privacy when you leave the device. To lock the display, do one of the following: • Swipe down from the top of the screen. • Select your User ID and then select Lock. To unlock the display, swipe up from the bottom.

  • Page 38: Join A Scheduled Meeting

    Join a scheduled meeting Find the meeting displayed under Activity and select Join. ThinkSmart View Plus Deployment Guide...

  • Page 39: Start An Instant Meeting

    Start an instant meeting You can start an instant meeting by the following method: 1. Select Contacts on the home screen. 2. Find the person you want to invite, and then select to start a video call or to start an audio call. Chapter 6 Get start with Microsoft Teams display (personal account)

  • Page 40: Share Content In A Meeting

    Note: This feature is available for scheduled meetings only. • Share PowerPoint: Select in your meeting controls, and then select Share PowerPoint to open a PowerPoint file for sharing. ThinkSmart View Plus Deployment Guide...
  • Page 41 • Share Connected Device Connect your computer to the USB-C connector or DisplayPort in connector on ThinkSmart View Plus. Then, select in your meeting controls, and then select Connected device to share your computer screen with teammates. Chapter 6 Get start with Microsoft Teams display (personal account)
  • Page 42 ThinkSmart View Plus Deployment Guide...

  • Page 43: Chapter 7. Get Start With Microsoft Teams Display (Share Room Account)

    Sign in with a share room account by one of the following methods: • Remote sign in with Teams display account, password, and the refresh code. • Local sign in with Teams display account and password. © Copyright Lenovo 2023...

  • Page 44: Learn About Home Screen

    Once you have successfully singed in, the home screen will be displayed. Function Select to make phone calls. Calls Select to give feedback or report issues. Report Issue Select to access more settings. Settings Reserve sessions for scheduled meetings, and view upcoming meetings. Activity ThinkSmart View Plus Deployment Guide...

  • Page 45: Join A Scheduled Meeting

    Join a scheduled meeting You can join a scheduled meeting in a share room by the following method: 1. Select Reserve on the home screen. 2. Follow the on-screen instructions to reserve a time session. Chapter 7 Get start with Microsoft Teams display (share room account)
  • Page 46 3. Sign in with your personal account at the reserved time. 4. Find the meeting displayed under Activity and select Join. ThinkSmart View Plus Deployment Guide...

  • Page 47: Share Content In A Meeting

    Share content in a meeting You can share content in a meeting by one of the following three options: • Share Whiteboard: Select in your meeting controls, and then select Share Whiteboard to open a dedicated canvas where teammates have a common space to sketch and ideate together. Note: This feature is available for scheduled meetings only.
  • Page 48 • Share Connected Device Connect your computer to the USB-C connector or DisplayPort in connector on ThinkSmart View Plus. Then, select in your meeting controls, and then select Connected device to share your computer screen with teammates. ThinkSmart View Plus Deployment Guide...

  • Page 49: Chapter 8. Faq

    Can I use ThinkSmart View Plus No. ThinkSmart View Plus is an Android—based device. If you use it with Apple with Apple products? products, you may meet some compatibility issues.
  • Page 50 ThinkSmart View Plus Deployment Guide...

  • Page 51: Chapter 9. Troubleshooting, Diagnostics, And Recovery

    2. See Chapter 9 “Troubleshooting, diagnostics, and recovery” on page 45 to resolve the problem you are experiencing, run the diagnostic program, and recover the operating system. 3. If the problem persists, contact Lenovo. See Chapter 10 “Help and support” on page 49. Troubleshooting...

  • Page 52: Factory Reset, Hardware Diagnostics, Manual Claiming

    Ensure that you use the provided USB-C cable for connection. peripheral mode with the USB-C connection. Factory reset, hardware diagnostics, manual claiming Lenovo provides a preinstalled tool to help you perform factory reset, hardware diagnostics, or manual claiming for your device. Factory reset...

  • Page 53: Recovery

    For detailed instructions, go to https://smartsupport.lenovo.com/us/en/solutions/ht511108 Recovery Lenovo provides a professional tool, which is called Rescue and Smart Assistant (RSA) application, to help you flash recovery image to rescue your device from the software-caused inoperable status. For recovery, do the following: 1.
  • Page 54 ThinkSmart View Plus Deployment Guide...

  • Page 55: Chapter 10. Help And Support

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 56: Self-Help Resources

    ThinkSmart Manager Services* https://support.lenovo.com/solutions/tsm * for selected models Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1.
  • Page 57 • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 58 ThinkSmart View Plus Deployment Guide...

  • Page 59: Appendix A. Compliance Information

    Settings ➙ Device settings ➙ Legal information Certification-related information Product name Machine type ThinkSmart View Plus 12CN, 12CQ, 12CR, 12CS, 12CT, 12CU, 12CV, 12CW For more information, go to https://www.lenovo.com/compliance Operating environment Maximum altitude (without pressurization) •...
  • Page 60 ThinkSmart View Plus Deployment Guide...

  • Page 61: Appendix B. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 62 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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