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Canon LASER CLASS 510 Service Manual
Canon LASER CLASS 510 Service Manual

Canon LASER CLASS 510 Service Manual

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SERVICE GUIDE
CANON U.S.A., INC.
Rev. 1
SYSTEMS & TECHNICAL SUPPORT DIVISION

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Summary of Contents for Canon LASER CLASS 510

  • Page 1 SERVICE GUIDE CANON U.S.A., INC. Rev. 1 SYSTEMS & TECHNICAL SUPPORT DIVISION...
  • Page 2 LASER CLASS 510 Service Guide IMPORTANT SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL MACHINE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER. USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID DISCLOSURE OF CONFIDENTIAL INFORMATION.
  • Page 3 Pursuant to the dealer agreement with Canon U.S.A., Inc., this service guide is solely for reference purposes and may be used only by authorized Dealers of Canon U.S.A., Inc. No part of this service guide may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose without the prior written consent of Canon U.S.A., Inc., except as...
  • Page 4 What You Will Learn..........................9 Course Format .............................9 Course Highlights ............................9 Course Equipment............................9 Materials...............................9 Appendix I...............................10 Canon LASER CLASS 510 Facsimile Limited Warranty Conditions ............10 Canon FX8 Cartridge Limited Warranty ....................11 Appendix II ..............................12 Footnotes ..............................12 LASER CLASS 510 Service Guide Rev. 0...
  • Page 5 LASER CLASS 510 Service Guide Product Overview The Canon LASER CLASS 510 laser facsimile is designed for small businesses and workgroups with low-to-mid volume fax needs. The LASER CLASS 510 is capable of up to 15 prints per minute at up to 1,200 x 600 dpi.
  • Page 6 LASER CLASS 510 Service Guide III. Specifications Note: All specifications are subject to change without notice. LASER CLASS 510 LASER CLASS 510 Communication Mode Telephone Line Used Public Switched Telephone Network (PSTN) Error Correction Number of Connection Lines Modem FAX Modem / V.34, V.8, V.17, V.29, V.27ter, V.21...
  • Page 7 FX8 Cartridge 8955A001AA Optional Items Item Item Number Optional Items Braille Label Kit-A1 7518A002AA Items included in the LASER CLASS 510 Box: • • LASER CLASS 510 Main Unit x1 Cradle (L) x 1 • • Rating Label x 1 Screw Rivet for Cradle (L) x 2 •...
  • Page 8 LASER CLASS 510 Main Unit 30 Minutes Periodic Maintenance No periodic maintenance is required either by the customer or service technician for the LASER CLASS 510. Consumables The following items may, depending upon usage, require replacement during the warranty period for the unit.
  • Page 9 Escalation Procedure The Canon escalation procedure flow chart below will be utilized for the support of the LASER CLASS 510. LASER CLASS 510...
  • Page 10 • Review all open Cases. In order to access e-Support, you must first register for a support ID. To register for a support ID, go on-line to the Canon USA Systems and Technical Support Division’s e-Support Center at http://www.support.cusa.canon.com, click on the “Register To Join” button and follow the instructions for registration.
  • Page 11 Warranty Policy Warranty Terms The warranty term for the LASER CLASS 510 Series is 90 days from date of delivery to the original purchaser by Canon or its Authorized Dealer. Refer to the warranty terms and conditions in the Appendix on Page 10 of this Service Guide for complete details.
  • Page 12 Each student will achieve the comfort level necessary to service this machine in the field. The LASER CLASS 510 machine offers technology that is new to Canon facsimile products. This self-paced program has been designed to teach the Service Technician the basics required to service and support this machine.
  • Page 13 Review service mode items o Review maintenance schedule • Troubleshooting Tips Course Format The LASER CLASS 510 course is an instructor facilitated Self-Paced Training Program promoting student-centered learning. Course Highlights • This course was developed with the Technician in mind. Real world practices and tips are added to bring additional perspective to the course.
  • Page 14 Canon LASER CLASS 510 Facsimile Limited Warranty Conditions Canon U.S.A., Inc. in the case of goods purchased in the U.S.A., or Canon Canada, Inc. in the case of goods purchased in Canada (herein collectively referred to as "Canon") warrants to the original purchaser (the “Purchaser”) of its LASER CLASS 510 Facsimile packaged with this limited warranty and Canon-brand accessories or options (if any) designed for, and installed on, such LASER CLASS 510 Facsimile (collectively the "FAX Equipment") to be free from defects in...
  • Page 15 “Product”) to be free from defects in workmanship and materials under normal use and service for a period of fifteen (15) days from the date of original purchase. A defective Cartridge returned to a Canon U.S.A. or a Canon Canada Authorized Service Facility or Dealer from whom you purchased the Cartridge (“Service Provider”) within the fifteen (15) day warranty period and proven to be...
  • Page 16 Appendix II Footnotes If any options are installed, the LASER CLASS 510 may no longer be Energy Star compliant. Approximate 3-second-per-page fax transmission time based on ITU-T No. 1 Chart (MMR, Standard Mode) at 33.6 Kbps modem speed when transmitting to another V.34 machine. The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps modem speeds or...