Page 1 Chapter 5 Administrative Utilities and Settings Chapter 6 System Administration Chapter 7 Establishing a Server Environment Chapter 8 Software Information, Notes, and Restrictions Chapter 9 Operation and Maintenance Chapter 10 Appendix 856-180639-011-A May 2015, Second Edition © NEC Corporation 2015...
Page 2 Documents for this product are provided as booklets ( ), which are supplied with the product, and as digital manuals ( ) available on the NEC website. Getting Started Describes how to use this product, from unpacking to operations. Read this guide first for confirm an overview of US310e.
Page 3 Contents Contents Documents for US310e ................................2 Contents ....................................3 Notations Used in This Document ............................8 Notations used in the text .............................. 8 Abbreviations of Operation Systems ..........................9 Trademarks .................................... 10 Warnings and Additions to This Document ........................... 11 To find the necessary information ..........................
Page 4 4.2 Accessing VMware View and Horizon View Services by Using Internet Explorer ..........70 5. Accessing NEC Client Management Option (CMO) Services ..................... 71 5.1 Accessing NEC Client Management Option (CMO) Services by Using CMO Terminal Agent ........ 71 6. Browsing the Internet by Using Internet Explorer ......................73...
Page 5 Contents Chapter 4 Configuring Client Settings with Atrust Client Setup ..................74 1. Atrust Client Setup ................................75 1.1 Interface Overview ............................... 75 1.2 Client Settings ............................... 76 2. Configuring System Settings ............................. 77 2.1 System Tab Overview ............................77 2.2 Available Settings ..............................
Page 6 Contents 5.9 Configuring Basic VMware View Connection Settings ..................136 5.10 Accessing VMware View or Horizon View Services ..................138 5.11 Configuring Advanced View Connection Settings .................... 140 5.12 Configuring Web Browser Settings ........................142 5.12.1 Configuring General Browser Session Settings ................... 142 5.12.2 Configuring Specific Browser Session Settings ..................
Page 7 2.2 Configuring Microsoft RDP Session Services ....................... 195 2.3 Configuring VMware Horizon View Session Services ..................196 2.4 Configuring NEC Client Management Option (CMO) Services ................197 Chapter 8 Software Information, Notes, and Restrictions ...................... 198 1. Software Information ..............................199 1.1 Disk Configuration ..............................
Page 8 Notations Used in This Document Notations Used in This Document Notations used in the text In addition to safety-related symbols urging caution, three other types of notations are used in this document. These notations have the following meanings. Indicates critical items that must be observed when handling US310e or its software. If the procedures Important described are not followed, hardware failure, data loss, and other serious malfunctions might occur.
Page 9 Notations Used in This Document Abbreviations of Operation Systems In this document, Windows operating systems are referred to as follows. Notations in this document Official names of Windows Windows 8.1 Windows 8.1 Enterprise Edition Windows 8 Windows 8 Enterprise Edition Windows 7 Enterprise 64-bit (x64) Edition Windows 7 Windows 7 Enterprise 32-bit (x86) Edition...
Page 10 Trademarks Trademarks Microsoft, Windows, Windows Server, Windows Vista, and MS-DOS are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, XEON, Intel Core, Pentium, Celeron, and Intel vPro are trademarks or registered trademarks of Intel Corporation in the United States and/or other countries.
Page 11 Warnings and Additions to This Document Warnings and Additions to This Document • No part of this manual may be reproduced in any form without the prior written permission of NEC Corporation. • The contents of this manual may be revised without prior notice.
Page 12 Confirmation of Accessories Confirmation of Accessories Refer to the attached startup guide to confirm the accessories in the US310e packing box. If you find any missing or damaged accessories, contact your service representative for a replacement. Transfer to Third Parties When transferring or reselling this product to a third party, make sure to provide this guide, the attached license agreement, and all the accessories along with US310e.
Page 13 License, Rights, and Regulatory Compliance License, Rights, and Regulatory Compliance Rights Restricted Rights Legend You acknowledge that the Software is of U.S. origin. You agree to comply with all applicable international and national laws that apply to the Software, including the U.S. Export Administration Regulations, as well as end-user, end-use and country destination restrictions issued by U.S.
Page 14 License, Rights, and Regulatory Compliance Industry Canada Class B Emission Compliance Statement/ Avis de conformité à la réglementation d'Industrie Canada CAN ICES-3(B)/NMB-3(B) WEEE Directive Disposing of your used product In the European Union EU-wide legislation as implemented in each Member State requires that used electrical and electronic products carrying the mark (left) must be disposed of separately from normal household waste.
Page 15 Precautions for Use (Be Sure to Read) Precautions for Use (Be Sure to Read) The following provides information required to use your product safely and properly. For definitions of the names in this section, refer to Names and Functions of Components in this document. Safety Precautions Follow the instructions in this document for the safe use of US310e.
Page 16 Precautions for Use (Be Sure to Read) Symbols Used in This document and on Warning Labels Attention Indicates the presence of electric shock Indicates there is a risk of smoke emission or hazards fire. Indicates the presence of mechanical parts Indicates there is a risk of explosion that can result in pinching or other bodily injury.
Page 17 NEC assumes no liability for any accident resulting in personal injury, death, or property damage if US310e has been used for the above applications.
Page 18 Precautions for Use (Be Sure to Read) Power supply and power cord WARNING Do not hold the power plug with wet hands. Do not disconnect or connect the plug while your hands are wet. Failure to follow this warning may cause an electric shock.
Page 19 Precautions for Use (Be Sure to Read) CAUTION Use the authorized power cord only. Use only the power cord that comes with US310e. If an electric current exceeding the rated current flows, it could cause a fire. Also, observe the following precautions to prevent electrical shock or fire caused by a damaged power cord.
Page 20 Precautions for Use (Be Sure to Read) Battery unit WARNING Do not put the battery in fire Putting the battery in fire or heating the battery may cause an explosion. Do not disassemble or alter the battery unit. Do not disassemble or alter the battery unit. Doing so may cause an explosion or liquid leakage. The quality, performance, and/or safety of the battery unit will not be guaranteed if it is disassembled or altered.
Page 21 Precautions for Use (Be Sure to Read) Wireless features (when using N8120-118 (option) CAUTION Keep US310e at least 30 cm away from an internal artificial cardiac pacemaker. Use US310e at least 30 cm away from an internal artificial cardiac pacemaker. Internal artificial cardiac pacemakers may be affected by radio waves.
Page 22 • We recommend only using official NEC add-ons. Add-ons such memory sticks or hard disk drives from other companies might be able to be used with US310e, but if these add-ons cause US310e to fail or become damaged, NEC will not cover the cost of repair, even if the damage occurs within the warranty period.
Page 23 Precautions for Use (Be Sure to Read) Advice for Health The longer you keep using computer equipment, the more tired you become, which may affect your health and wellbeing. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You will have good posture if you observe the following when using a computer: You sit on your chair with your back straight.
Page 24 NEC Express5800 Series US310e About US310e This chapter describes the features of US310e and the names of the components. 1. Introduction Provides an overview of US310e. 2. Names and Functions of Components Describes the names and functions of US310e components.
Page 25 1. Introduction Introduction Thank you for purchasing NEC Express5800 Series thin client US310e. US310e is a desktop thin client terminal that is designed to configure a virtual PC thin client system. US310e incorporates a dedicated operating system and has a hardware configuration suitable for thin client purposes, thereby providing secure business system.
Page 26 Chapter 1 About US310e 2. Names and Functions of Components Names and Functions of Components This section describes the names and functions of US310e components. Front View (1) Status LED (Blue: normal state, Orange: standby state) (*1) (4) Headphone connector (2) Power switch (5) USB 2.0 ports (2 ports) (3) Microphone connector...
Page 27 Chapter 1 About US310e 2. Names and Functions of Components Rear View (1) DVI-I port (4) USB 3.0 port (*1) (2) DVI-D port (5) LAN connector (3) USB 2.0 port (6) Power connector *1 The USB 3.0 port on US310e operates in USB 2.0 mode. Express5800/US310e User's Guide...
Page 28 Chapter 1 About US310e 2. Names and Functions of Components 2.2.1 DVI-I port A monitor conforming to the DVI standard can be connected to the DVI-I port. An analog monitor can be connected to the DVI-I port by using the supplied DVI-VGA adapter. Do not connect any device other than US310e to the DVI-VGA adapter.
Page 29 Chapter 1 About US310e 2. Names and Functions of Components Top View (1) Security slot Express5800/US310e User's Guide...
Page 30 Chapter 1 About US310e 3. Installation and Connection Installation and Connection This section describes how to install and connect US310e. Installation Install US310e by using the stand that comes with US310e. 3.1.1 Placing on a desk Place US310e (with its stand) on a desk or similar place in an upright position. Express5800/US310e User's Guide...
Page 31 Chapter 1 About US310e 3. Installation and Connection 3.1.2 Mounting on the back of a monitor Mount US310e on the back of a monitor by using the stand. You can mount your US310e on a monitor conforming to VESA. 1. Place your US310e with its bottom facing up, and remove the screw located in the center. Store the removed screw inside the stand.
Page 32 Chapter 1 About US310e 3. Installation and Connection 2. Remove the four screws from the stand. (1) Fixing screw for monitor (long) (Approx. 13 mm) (3) Fixing screw for body (2) Fixing screw for monitor (short) (Approx. 10 mm) • Use only one type of screw (long or short).
Page 33 Chapter 1 About US310e 3. Installation and Connection 3. Mount the stand on US310e by using the screws for the body. 4. Use the screws for the monitor to mount US310e on the mounting holes on the monitor so that the front of US310e faces left.
Page 34 Chapter 1 About US310e 3. Installation and Connection CAUTION Observe the following instructions to use US310e safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. For details, see Precautions for Use. • Do not install US310e in other than the specified locations. Environmental requirements: –...
Page 35 Before connecting a third-party peripheral or interface cable to US310e, ask the dealer whether the device or cable can be used for US310e. Some third-party devices cannot be used for US310e. NEC does not bear any responsibility for faults caused by using third-party peripherals or interface cables not authorized by NEC.
Page 36 Chapter 1 About US310e 3. Installation and Connection Front view Microphone Headphone or computer speaker USB devices Rear view Display (DVI or VGA)*1 Display (DVI) USB devices Hub (multi-port repeater) AC adapter *1 Use the supplied DVI-VGA adapter to connect a display that uses a VGA interface. *2 The USB 3.0 port is disabled by the factory default settings.
Page 37 Chapter 1 About US310e 4. Setting up the System BIOS Setting up the System BIOS This section describes how to set up the Basic Input Output System (BIOS). Read this section before installing US310e or adding or removing optional devices. Overview SETUP is a utility intended for basic hardware setup.
Page 38 Chapter 1 About US310e 4. Setting up the System BIOS Keys and Screens You can use the following keys to operate SETUP. (The functions of keys appear at the bottom right of the screen.) Currently displayed menu Setting item Description of key functions Cursor keys ( ←...
Page 39 Chapter 1 About US310e 4. Setting up the System BIOS Parameters 4.4.1 Main The SETUP screen includes the following six main menus: • Main • Advanced • Chipset • Security • Boot • Save&Exit You can select a submenu that belongs to a main menu to see detailed functions. The following describes the functions and parameters available in the menus displayed on the screen and the values of the parameters at shipment.
Page 40 Chapter 1 About US310e 4. Setting up the System BIOS 4.4.2 Advanced menu If you move the cursor to Advanced, the Advanced menu appears. If you select a menu item preceded by "" and press Enter, the submenu of the menu item appears. The items that can be set on the Advanced menu screen and their functions are described below.
Page 41 Chapter 1 About US310e 4. Setting up the System BIOS 4.4.3 Chipset menu If you move the cursor to Chipset, the Chipset menu appears. Express5800/US310e User's Guide...
Page 42 Chapter 1 About US310e 4. Setting up the System BIOS 4.4.4 Intel IGD Configuration If you select North Bridge on the Chipset menu, you can check the Intel IGD Configuration setting. See the table below for each item. Item Parameter Description Intel IGD Configuration [128MB]...
Page 43 Chapter 1 About US310e 4. Setting up the System BIOS 4.4.5 South Bridge If you select South Bridge on the Chipset menu, you can check the South Bridge menu. See the table below for each item. Item Parameter Description Azalia HD Audio Disable Specify whether to enable or disable Audio feature.
Page 44 Chapter 1 About US310e 4. Setting up the System BIOS 4.4.6 Security menu If you move the cursor to Security, the Security menu appears. The items that can be set on the Security menu screen and their functions are described below. Item Parameter Description...
Page 45 Chapter 1 About US310e 4. Setting up the System BIOS 4.4.7 Boot If you move the cursor to Boot, the Boot menu appears. This menu contains a list showing the sequence in which devices are booted. The operating system is booted from the first device on this list.
Page 46 Chapter 1 About US310e 4. Setting up the System BIOS 4.4.8 Save & Exit If you move the cursor to Save & Exit, the Save & Exit menu appears. The items that can be set on the Save & Exit menu screen and their functions are described below. Item Description Saves the changes and closes the BIOS setup menu.
Page 47 NEC Express5800 Series US310e Before Getting Started Read this section before starting work on US310e. 1. About UWF (Unified Write Filter) Describes UWF (Unified Writer Filter). 2. About Default User Accounts Describes the default user accounts. 3. About the Behavior of System Startup Describes the behavior of system startup.
Page 48 Chapter 2 Before Getting Started 1. About UWF (Unified Write Filter) About UWF (Unified Write Filter) Before getting started on client configuration through the Atrust Client Setup console or through the Windows Embedded Standard operating system, note that in a session any changes to the system will not be kept by default after the system restart.
Page 49 Chapter 2 Before Getting Started 2. About Default User Accounts About Default User Accounts There are two default user accounts for your US310e: one is the standard, the other administrative. The default credentials are shown as follows: Type Account name Password Administrator Administrator...
Page 50 Chapter 2 Before Getting Started 2. About Default User Accounts Based on a Windows Embedded 8 Standard OS, US310e imposes the following access restrictions on the default accounts to provide a more secure environment. Access restrictions by user (: Not restricted, × : Restricted) Item Administrator User...
Page 51 Sign in to the system using other than default user account as follows: 1. Restart your US310e. 2. When the NEC logo appears at OS bootup, press and hold the Shift key on the keyboard until the screen to select the sign-in user appears.
Page 52 Chapter 2 Before Getting Started 3. About the Behavior of System Startup 5. The screen to select the sign-in user appears. If the Shift key is not pressed in time, the screen to select the sign-in user may not be displayed. In Note this case, repeat the procedure from step 1.
Page 53 Chapter 2 Before Getting Started 4. Standard / Customized Desktop Shortcuts Standard / Customized Desktop Shortcuts With US310e, you can simply access desktop virtualization solutions from Microsoft, Citrix, and VMware, by mouse-clicking. Two types of access shortcuts are available: standard and customized. The former is available on the desktop of Windows Embedded by default;...
Page 54 Chapter 2 Before Getting Started 5. Connecting to a Printer Connecting to a Printer When using a local or virtual desktop, to use the printer by using the device mapping feature, you need to install the proper printer driver on US310e. •...
Page 55 DVI-D (*1) VGA output port to connect the DVI-VGA adapter that comes with US310e NEC only supports genuine optional monitors. When using another monitor in the actual Important operating environment, thoroughly evaluate the operation with the specified settings based on the actual operating environment and confirm that there is no problem.
Page 56 Describes how to access VMware View and Horizon View services 5. Accessing NEC Client Management Option (CMO) Services Describes how to access NEC Client Management Option (CMO) services. 6. Browsing the Internet by Using Internet Explorer Describes how to browse the Internet by using the browser.
Page 57 Chapter 3 Using US310e 1. Standard Shortcuts Standard Shortcuts You can access virtual desktop or application services simply through standard shortcuts available on the desktop. Shortcuts Description Citrix Receiver Double click to access Citrix services. VMware Horizon Double click to access VMware View and VMware Horizon View services. View Client Remote Desktop Double click to access Microsoft Remote Desktop services.
Page 58 Chapter 3 Using US310e 2. Accessing Citrix Services Accessing Citrix Services You can access Citrix services: • From your Web browser (Internet Explorer) • By using the Citrix Receiver shortcut Accessing Citrix Service with Internet Explorer To access Citrix services with the Internet Explorer, do the following: 1.
Page 59 Chapter 3 Using US310e 2. Accessing Citrix Services Virtual Desktop Example (Windows 8.1 Enterprise) Virtual Application Examples Express5800/US310e User's Guide...
Page 60 Chapter 3 Using US310e 2. Accessing Citrix Services Accessing Citrix Service through the Citrix Receiver Shortcut To access Citrix services through the Citrix Receiver shortcut, do the following: 1. By default, a secure connection (HTTPS) is required to access Citrix services by using the Citrix Receiver shortcut. You therefore need to import a certificate.
Page 61 Chapter 3 Using US310e 2. Accessing Citrix Services 5. Click Yes to optimize your Citrix access. 6. When access has been optimized, a success message appears. Click Finish to continue. 7. A window appears allowing you to add favorite applications (virtual desktops or applications) for the provided credentials.
Page 62 Chapter 3 Using US310e 3. Accessing Microsoft Remote Desktop Services Accessing Microsoft Remote Desktop Services You can access Microsoft Remote Desktop Services: • By using Remote Desktop Connection • By using RemoteApp and Desktop Connection • From your Web browser (Internet Explorer) Accessing Microsoft Remote Desktop Services by Using Remote Desktop Connection To access Remote Desktop services, do the following:...
Page 63 Chapter 3 Using US310e 3. Accessing Microsoft Remote Desktop Services 4. A window may appear with a certificate message about the remote computer. Consult your system administrator for details. To bypass, click Yes to continue. 5. US310e is connected to the remote desktop, and the virtual desktop will be displayed on the screen. Express5800/US310e User's Guide...
Page 64 Chapter 3 Using US310e 3. Accessing Microsoft Remote Desktop Services Accessing Remote Desktop Services by Using RemoteApp and Desktop Connection Access Remote Desktop services by using RemoteApp and Desktop Connection as follows: 1. By default, a secure connection (HTTPS) is required to connect to Remote Desktop Services by using RemoteApp and Desktop Connection.
Page 65 Chapter 3 Using US310e 3. Accessing Microsoft Remote Desktop Services 6. A window appears prompting your to enter your email address or connection URL. Consult your system administrator for the proper information to provide here, enter the required data, and then click Next to continue.
Page 66 Chapter 3 Using US310e 3. Accessing Microsoft Remote Desktop Services 9. A window indicating that connection is properly set up appears. Click Finish. 10. When the information you have specified in the steps above is displayed in RemoteApp and Desktop Connections, close the RemoteApp and Desktop Connections window.
Page 67 Chapter 3 Using US310e 3. Accessing Microsoft Remote Desktop Services Accessing Remote Desktop Services by Using Internet Explorer Access Remote Desktop services by using Internet Explorer as follows: 1. By default, a secure connection (HTTPS) is required to connect to Remote Desktop Services by using Internet Explorer.
Page 68 Chapter 3 Using US310e 4. Accessing VMware View and Horizon View Services Accessing VMware View and Horizon View Services You can access VMware View and Horizon View Services: • By using VMware Horizon View Client • From your Web browser (Internet Explorer) To access VMware View and Horizon View Services from your Web browser, VMware Horizon Note View HTML Access must be configured in VMware View and Horizon View Services.
Page 69 Chapter 3 Using US310e 4. Accessing VMware View and Horizon View Services 5. By default, a secure connection (HTTPS) is required to connect to the View Connection server. You therefore need to import a certificate. For how to import a certificate, see Chapter 5, "16. Saving the Certificate". Note 6.
Page 70 Chapter 3 Using US310e 4. Accessing VMware View and Horizon View Services Accessing VMware View and Horizon View Services by Using Internet Explorer Access VMware View and Horizon View Services by using Internet Explorer as follows: 1. By default, a secure connection (HTTPS) is required to connect to VMware View and Horizon View Services. You therefore need to import a certificate.
Page 71 Access NEC Client Management Option (CMO) Services by using CMO Terminal Agent as follows: 1. On your desktop, double-click the Remote Connection icon. 2. Enter your credentials, and then click OK. 3. A list of virtual desktops registered in NEC Client Management Option (CMO) Services is displayed. Express5800/US310e User's Guide...
Page 72 Chapter 3 Using US310e 5. Accessing NEC Client Management Option (CMO) Services 4. Select the virtual desktop you want to connect to, and then click Connection. 5. The client is connected to the selected virtual desktop. Express5800/US310e User's Guide...
Page 73 Chapter 3 Using US310e 6. Browsing the Internet by Using Internet Explorer Browsing the Internet by Using Internet Explorer Use Microsoft Internet Explorer 10 to browse the Internet. To launch the browser, click Start > Internet Explorer. Express5800/US310e User's Guide...
Page 74 NEC Express5800 Series US310e Configuring Client Settings with Atrust Client Setup This chapter provides instructions on how to configure your US310e with Atrust Client Setup. 1. Atrust Client Setup Describes Atrust Client Setup overview. 2. Configuring System Settings Describes system settings of Atrust Client Setup.
Page 75 Chapter 4 Configuring Client Settings with Atrust Client Setup 1. Atrust Client Setup Atrust Client Setup Interface Overview To access Atrust Client Setup on your US310e thin client, do the following: 1. Log in to your US310e with an administrator account (see Chapter 2 "2. About Default User Accounts" for the default account).
Page 76 Chapter 4 Configuring Client Settings with Atrust Client Setup 1. Atrust Client Setup Client Settings The following table provides a brief description of each setting item under four main setting categories. Setting item Section page System • Configuring passwords Chapter 4, "2. Configuring System Settings". •...
Page 77 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Configuring System Settings System Tab Overview System tab enables you to configure settings for the operation and maintenance of clients. To access available settings of System tab, click the tab on Atrust Client Setup. Name Description Navigation area...
Page 78 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Available Settings Setting Icon Description Section page System Password Click to configure the access privileges of Atrust Client • Chapter 4, "2.3 Configuring the Setup for client users. Access Privileges and Password of Atrust Client Setup".
Page 79 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Configuring the Access Privileges and Password of Atrust Client Setup You can configure the access privileges of Atrust Client Setup for client users by the Password setting. 2.3.1 Setting Access Privileges and Password Only for Administrators To set access privileges and password only for administrators, do the following: System administrators (and only administrators) are allowed to access Atrust Client Setup by...
Page 80 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 2.3.2 Setting Access Privileges and Password Also for Standard Users To set access privileges and password for standard users, do the following: The User section appears only when Active Admin Authorization is checked. Note 1.
Page 81 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Configuring Shadow Settings for Remote Assistance The Shadow feature allows an administrator to remotely assist client users in resolving problems or configuring local settings. When this feature is enabled, an administrator can monitor and control a client from a remote computer just like a local user.
Page 82 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 3. The Shadow feature is enabled and a window appears for you to set the password for remote assistance. When the Shadow feature is enabled, on US310e, the icon will appear in the Notification Note area of the Task bar.
Page 83 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Updating Firmware from the Management Computer Update Firmware allows users to update client firmware from the remote management computer to get the client device up-to-date. Ensure that your client has been added into a managed group under Atrust Device Manager Note installed on a remote computer, and that you have imported client firmware files into Atrust Device Manager.
Page 84 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 4. Click drop-down menus to select the desired firmware version and other options. Firmware Update Options Item Description Click to select the desired firmware type. Type Description All firmware types, Firmware and Snapshot.
Page 85 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Taking Snapshots for Mass Deployment A snapshot is the system image of a client, allowing you to use that image for mass deployment. This system image can be stored on a remote management computer or a locally attached USB flash drive.
Page 86 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Deploying a System Image with a Created Snapshot Your snapshots may be stored on a remote computer over the network or on a USB flash drive. Depending on where your snapshot is located, you can deploy a system image either through a network or a USB flash drive.
Page 87 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 5. Click drop-down menus to select the desired snapshot and other options. Options for Deploying a Snapshot Item Description Firmware Version Click to select the desired snapshot from the Snapshot list. Reboot immediately Click to choose whether to restart the system immediately for firmware update or manually restart the system later.
Page 88 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings With a Snapshot on a USB Flash Drive To deploy a system image on your US310e with a snapshot on a USB flash drive, do the following: (1) Plug the USB flash drive into a free USB port of the client.
Page 89 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Enabling or Disabling the Appliance Mode The Appliance mode allows your thin client to start up directly with the desired Microsoft Remote Desktop, Citrix ICA, VMware View, or Horizon View session. After exiting a session, the client will be turned off. There are two modes for your thin client: Note Mode...
Page 90 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 1. On Atrust Client Setup, click System > Appliance Mode. 2. Click to check Enable Appliance Mode. 3. Other settings of the Appliance mode appear. 4. Click drop-down menus to select the application (or service) type: Citrix ICA, Remote Desktop, or VMware View, and the specific service available in that type.
Page 91 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 5. Click Save to confirm your selections. 6. The system will enter the Appliance mode after restart. To disable the Appliance mode or to access Atrust Client Setup under the Appliance mode, see Note Chapter 4, "2.8.2 Disabling the Appliance Mode".
Page 92 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 2.8.2 Disabling the Appliance Mode To disable the Appliance mode, do the following: 1. Under the Appliance mode, exit the Full Screen mode of the RDP / ICA session, or release the keyboard and mouse from the View session (virtual desktop): –...
Page 93 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Configuring UWF (Unified Write Filter) Your US310e is UWF-enabled by default. Unified Write Filter (UWF) is a sector-based write filter intercepting all write attempts to a protected volume and redirecting those write attempts to a RAM cache. With UWF, all system changes will only affect the session where the changes are made.
Page 94 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 4. Click Save to confirm your selections. 5. You may need to restart the system for the change(s) to take effect. Icon Name Description Green Lock The UWF is currently enabled. Except for changes to ACS settings, all the other changes made to the system in current session will not be kept after the system restart.
Page 95 Chapter 4 Configuring Client Settings with Atrust Client Setup 3. Configuring External Device Settings Configuring External Device Settings Devices Tab Overview Devices tab enables you to configure settings for external devices of clients. To access available settings of Devices tab, click the tab on Atrust Client Setup.
Page 96 Chapter 4 Configuring Client Settings with Atrust Client Setup 3. Configuring External Device Settings Configuring Settings for USB Storage Devices To configure settings for USB storage devices, do the following: 1. On Atrust Client Setup, click Devices > USB Storage. Devices tab overview 2.
Page 97 Chapter 4 Configuring Client Settings with Atrust Client Setup 3. Configuring External Device Settings Disabling or Enabling Attached Audio Devices To disable/enable attached audio devices, do the following: • If you disable locally attached audio devices, client users are not allowed to perform audio Note playback or recording with these devices in an RDP / ICA / View session.
Page 98 Chapter 4 Configuring Client Settings with Atrust Client Setup 4. Configuring User Interface Settings Configuring User Interface Settings User Interface Tab Overview User Interface tab enables you to configure settings for the user interface of clients. To access available settings of User Interface tab, click the tab on Atrust Client Setup.
Page 99 Chapter 4 Configuring Client Settings with Atrust Client Setup 4. Configuring User Interface Settings Configuring the Display of Standard Desktop Shortcuts for Quick Access The Desktop setting enables you to display or hide the standard desktop shortcuts for service quick access. Three standard desktop shortcuts are available: Citrix Receiver, Remote Desktop Connection, and VMware Horizon View Client, separately for quick service access of Citrix XenApp / XenDesktop / VDI-in-a-Box, Microsoft Remote Desktop / Remote Application (RemoteApp), and VMware View / VMware Horizon View.
Page 100 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Configuring Service Access Settings Applications Tab Overview Applications tab enables you to configure settings for service access on clients. To access available settings of Applications tab, click the tab on Atrust Client Setup. Applications Tab Overview Name Description...
Page 101 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Available Settings Setting Icon Description Section page Applications Remote Desktop Click to configure RDP (Remote Desktop Protocol) • Chapter 4, "5.3 Configuring connection settings and create access shortcuts on Basic RDP Connection Settings"...
Page 102 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Configuring Basic RDP Connection Settings The Remote Desktop setting allows you to configure RDP (Remote Desktop Protocol) connection settings and create shortcuts on the desktop or Start screen for Remote Desktop services. You can access services for work simply through these shortcuts.
Page 103 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 4. On General sub-tab, type in the session name and the server/virtual machine address under the Server Settings section. • The red asterisks indicate the required fields. Note •...
Page 104 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.3.2 Connection Type: Remote Web Access To configure RDP connection settings for Remote Web Access connection type, do the following: Your US310e supports only RD Web Access based on Windows Server 2012 R2; Windows Server Note 2008 R2 based is not supported.
Page 105 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.3.3 Connection Type: Web Feed To configure RDP connection settings for Web Feed connection type, do the following: Your US310e supports only RD Web Access based on Windows Server 2012 R2; Windows Server Note 2008 R2 based is not supported.
Page 106 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 7. Click Save to add this RDP connection entry. Depending on your plan of service delivery and the configuration of your server(s), you may need Note to configure other advanced RDP connection settings for service access.
Page 107 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Accessing Remote Desktop Services 5.4.1 Connection Type: Remote Desktop To access Remote Desktop services, do the following: You can also access Remote Desktop services through the standard desktop shortcut Remote Note Desktop Connection.
Page 108 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.4.2 Connection Type: Remote Web Access To access remote applications/desktops, do the following: 1. Follow the on-screen instructions and provide required credentials if needed. 2. A window appears prompting for credentials. •...
Page 109 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 4. Click to select RemoteApp and Desktops or Connect to a remote PC. Express5800/US310e User's Guide...
Page 110 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.4.3 Connection Type: Web Feed To access remote applications, do the following: 1. On Start screen, click the application tile to launch an application. 2. The applications are opened on the desktop. Express5800/US310e User's Guide...
Page 111 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Configuring Advanced RDP Connection Settings The table below provides a description of each setting item for RDP connections. See this table to configure advanced settings and customize your US310e desktop shortcuts or Start screen tiles for service access. Note that available settings vary with the selected connection type.
Page 112 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Common Settings Item Description Autostart When Startup Select whether to open a Remote Desktop session automatically or not when Windows Embedded starts. If Yes is selected, every time when you log in to the system, the Remote Desktop session will be opened automatically.
Page 113 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Window Settings Item Description Color Depth Click the drop-down menu to select the desired color depth for a Remote Desktop session. Four options are available: 15 Bit, 16 Bit, 24 Bit, and 32 Bit. NOTE: If RemoteFX is enabled, then no matter which color depth you choose here, 32 bit per pixel will be applied.
Page 114 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Local Resources Settings Item Description Remote Audio Playback Click the drop-down menu to configure the computer sounds and audio playback setting in a Remote Desktop session. Three options are available: Bring to this computer, Do not play, and Leave at remote computer.
Page 115 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings RD Gateway Sub-tab Connection Settings Item Description RD Gateway Server Click the drop-down menu to choose if a RD Gateway server is used, automatically detected, or manually Settings configured.
Page 116 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.5.2 Settings for the Connection Type of Remote Web Access • For descriptions of settings for the connection type of Remote Desktop, see Chapter 4, "5.5.1 Note Settings for the Connection Type of Remote Desktop".
Page 117 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.5.3 Settings for the Connection Type of Web Feed • For descriptions of settings for the connection type of Remote Desktop, see Chapter 4, "5.5.1 Note Settings for the Connection Type of Remote Desktop".
Page 118 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Configuring Basic ICA Connection Settings The Citrix ICA setting allows you to configure ICA connections for Citrix services and create shortcuts on the local desktop for service access. You can access virtual desktops and applications for work simply through these shortcuts. •...
Page 119 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 4. On General sub-tab, leave the connection type as Web Logon as default, and then type in the desired session name and the IP address / URL / FQDN of the server through which Citrix services are accessible under the Server Settings section.
Page 120 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.6.2 Connection Type: XenDesktop To configure ICA connection settings for the connection type of XenDesktop, do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2.
Page 121 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5. Type the session name, the IP address / FQDN of the server through which XenDesktop is accessible, user credentials, the domain of the server, and then click the Search icon ( ) to discover available desktop groups.
Page 122 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.6.3 Connection Type: XenApp To configure ICA connection settings for the connection type of XenApp, do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2.
Page 123 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5. Type the session name, the IP address / FQDN of the server through which XenApp is accessible, user credentials, the domain of the server, and then click the Search icon ( ) to discover available applications.
Page 124 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.6.4 Connection Type: Server Connection To configure ICA connection settings for the connection type of Server Connection, do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2.
Page 125 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5. Type the session name, the IP address / FQDN of the server, user credentials, and the domain of the server. • The applicable or best suitable information type of the server side may vary with your Citrix Note environment.
Page 126 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Accessing Citrix Services Use the access shortcut to Citrix services you created by using Atrust Client Setup as described below. 5.7.1 For Connection Types of XenDesktop, XenApp, and Server Connection To access Citrix services, do the following: 1.
Page 127 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 4. Connection icons appear. 5. Click to select the desired application(s) or desktop(s). 6. The selected application(s) or desktop(s) will be displayed on the screen. Express5800/US310e User's Guide...
Page 128 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Configuring Advanced ICA Connection Settings This section provides a description of each setting item for ICA connections. Read this section to configure advanced settings and customize shortcuts on the desktop and Start menu for service access.
Page 129 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings General Sub-tab Server Settings Item Description Session Name Type in the name for Web Logon sessions. Connection Type This table only provides descriptions for available settings when Web Logon is selected. Four connection types are available: Option Description...
Page 130 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.8.2 Settings for the Connection Type of XenDesktop • For descriptions of available settings for the connection type of Web Logon, see Chapter 4, Note "5.8.1 Settings for the Connection Type of Web Logon". •...
Page 131 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Options Sub-tab Window Settings Item Description Requested Color Quality Click the drop-down menu to select the desired color quality for a Citrix ICA session. Option Description No preference No preference for a specific color quality.
Page 132 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.8.3 Settings for the Connection Type of XenApp • For descriptions of available settings for the connection type of Web Logon, see Chapter 4, Note "5.8.1 Settings for the Connection Type of Web Logon". •...
Page 133 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Options Sub-tab Window Settings Item Description Requested Color Quality Click the drop-down menu to select the desired color quality for a Citrix ICA session. Option Description No preference No preference for a specific color quality.
Page 134 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.8.4 Settings for the Connection Type of Server Connection • For descriptions of available settings for the connection type of Web Logon, see Chapter 4, Note "5.8.1 Settings for the Connection Type of Web Logon".
Page 135 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Options Sub-tab Window Settings Item Description Requested Color Quality Click the drop-down menu to select the desired color quality for a Citrix ICA session. Three options are available: No preference, Better Speed (16-bit), and Better Appearance (32-bit).
Page 136 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Configuring Basic VMware View Connection Settings The VMware View setting enables you to configure VMware View connection settings for VMware View service and create shortcuts on the desktop and Start menu for service access. You can access on-demand desktop services for work simply through these shortcuts.
Page 137 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 4. Type in the desired session name, and then click Save to confirm. This is the only required field for the creation of a service access shortcut on the desktop. Other Note data can be provided during the period of service access.
Page 138 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.10 Accessing VMware View or Horizon View Services To access VMware View or Horizon View services, do the following: 1. Double click the created (customized) access shortcut on the desktop. 2.
Page 139 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 8. A window appears with available desktops for your credentials. Double-click to select the desired desktop. 9. The virtual desktop will be displayed on the screen. Express5800/US310e User's Guide...
Page 140 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.11 Configuring Advanced View Connection Settings This section provides a description of each setting item for VMware View connections. Read this section to configure advanced settings and customize shortcuts on the desktop and Start menu for service access.
Page 141 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Common Settings Item Description Autostart When Startup Select whether to open a VMware View or Horizon View session automatically or not when US310e starts. If Yes is selected, when you log in to the system, the VMware View or Horizon View session will be opened automatically.
Page 142 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.12 Configuring Web Browser Settings The Web Browser setting item allows you to configure browser session settings and create shortcuts on the desktop or Start menu for browser sessions. 5.12.1 Configuring General Browser Session Settings To configure general browser session settings, do the following: 1.
Page 143 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.12.2 Configuring Specific Browser Session Settings To configure specific browser session settings and create shortcuts on the desktop and Start menu, do the following: You can use this feature to create a desktop shortcut for a specific web page, for example, your intranet home page.
Page 144 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Common Settings Item Description Autostart When Startup Select whether to open a browser session automatically or not when Windows Embedded starts. On Application Exit Select what to do when a browser session is ended. Four options are available: Option Description Do Nothing...
Page 145 NEC Express5800 Series US310e Administrative Utilities and Settings This chapter provides the information related to administrative utilities and settings. 1. Launching UWF Automatically Describes utilities to be launched automatically. 2. Utilities Affected by Shutdown and Restart Describes utilities that are affected by shutdown or restart.
Page 146 Chapter 5 Administrative Utilities and Settings 1. Launching UWF Automatically Launching UWF Automatically The Unified Writer Filter utility is automatically launched when the system starts. This utility provides a secure environment for thin client computing by protecting the thin client from undesired flash memory writes. The active (green), inactive (red), or changed (orange) status of the filter is indicated by the color of the Unified Writer Filter status icon in the system tray on the taskbar.
Page 147 Chapter 5 Administrative Utilities and Settings 2. Utilities Affected by Shutdown and Restart Utilities Affected by Shutdown and Restart The following utilities are affected by restarting and shutting down the thin client: • Unified Writer Filter overlay To retain the setting changes after US310e is restarted, you need to disable the Unified Writer Filter. For details, see Chapter 4, "2.9 Configuring UWF (Unified Write Filter)".
Page 148 Chapter 5 Administrative Utilities and Settings 3. Using the Unified Write Filter (UWF) Using the Unified Write Filter (UWF) The Unified Writer Filter provides a secure environment for thin-client computing by protecting the thin client from undesired flash memory writes (flash memory is where the operating system and functional software components reside).
Page 149 Chapter 5 Administrative Utilities and Settings 3. Using the Unified Write Filter (UWF) Changing Passwords with the Unified Writer Filter Enabled On Microsoft Windows based computers, machine account passwords are regularly changed by using the domain controller for security purposes. The same password process is applicable for a thin client if the thin client is a member of such a domain.
Page 150 Chapter 5 Administrative Utilities and Settings 3. Using the Unified Write Filter (UWF) Running Unified Writer Filter Command Line Options US310e allows you to enable or disable UWF and change the overlay size using Atrust Client Setup. If you need to configure UWF in detail, you can use command line options. There are several command line options you can use to control UWF (command line arguments cannot be combined).
Page 151 Chapter 5 Administrative Utilities and Settings 3. Using the Unified Write Filter (UWF) Volume Configures the settings of the volumes protected by UWF. Get-Config {<volume> | all} Displays the exclusion settings for the specified volume or all volumes (if "all" is specified). Information includes both the current and the next sessions.
Page 152 Chapter 5 Administrative Utilities and Settings 3. Using the Unified Write Filter (UWF) Overlay Configures the UWF overlay settings. Get-Config Displays the UWF overlay configuration for the current and next session. Get-AvailableSpace Displays the free disk space available for the UWF overlay. Get-Consumption Displays the disk space currently occupied by the UWF overlay.
Page 153 Chapter 5 Administrative Utilities and Settings 4. Automatic Sign-In Automatic Sign-In On US310e, the workgroup computers are configured to automatically sign-in with the default User account. If the default password is changed, auto sign-in password must also be changed in the following procedure: This procedure cannot be used for a computer that belongs to a domain.
Page 154 Chapter 5 Administrative Utilities and Settings 4. Automatic Sign-In 4. Click the Users tab in the User Accounts dialog box, and select the Users must enter a user name and password to use this computer check box. 5. Select the name of the user for which you want to configure auto sign-in from the list of users. * As an example, select the User account.
Page 155 Chapter 5 Administrative Utilities and Settings 4. Automatic Sign-In 6. Clear the Users must enter a user name and password to use this computer checkbox, and click OK. 7. The Automatically sign in dialog appears. Type the password to be used at sign-in in the Password and Confirm Password boxes, and then click OK.
Page 156 Chapter 5 Administrative Utilities and Settings 5. Saving Files and Using Local Drives Saving Files and Using Local Drives Administrators need to know the following information about local drives and saving files. Saving Files Thin clients use an embedded operating system with a fixed amount of flash memory. It is recommended that you save files you want to keep on a server rather than on a thin client.
Page 157 Chapter 5 Administrative Utilities and Settings 6. Mapping Network Drives Mapping Network Drives Administrators can map network drives. However, to retain the mappings after the thin client is restarted, you must complete the following: • Select the Reconnect at logon check box. •...
Page 158 Chapter 5 Administrative Utilities and Settings 7. Participating in Domains Participating in Domains You can participate in domains by joining the thin client to a domain or by using roaming profiles. Participating in Domains As an administrator, you can use the Computer Name tab on the System Properties dialog box (Start > Control Panel > System >...
Page 159 Chapter 5 Administrative Utilities and Settings 8. Using the Net and Tracert Utilities Using the Net and Tracert Utilities Net and Tracert utilities are available for administrative use (for example, to determine the route taken by packets across an IP network). For more information about these utilities, go to: http://www.microsoft.com. Express5800/US310e User's Guide...
Page 160 Chapter 5 Administrative Utilities and Settings 9. Managing Users and Groups with User Accounts Managing Users and Groups with User Accounts Use the User Accounts window (Start > Control Panel > User Accounts) to create and manage user accounts, create and manage groups, and configure advanced user profile properties.
Page 161 Chapter 5 Administrative Utilities and Settings 10. Changing the Computer Name of a Thin Client Changing the Computer Name of a Thin Client Administrators can use the Computer Name tab in the System Properties dialog box (Start > Control Panel > System > Advanced system settings) to change the computer name of a thin client.
Page 162 Chapter 5 Administrative Utilities and Settings 11. Setting Date and Time Setting Date and Time The local time utility can be set to synchronize the thin client clock to a time server automatically at a designated time, or manually. Maintain the correct time because some applications require access to local thin client time. Use the Date and Time dialog box (Start >...
Page 163 Microsoft documentation at: http://www.microsoft.com. Note that triple screen output is not available. NEC only supports genuine optional monitors. When using another monitor in the actual Important operating environment, thoroughly evaluate the operation with the specified settings based on the actual operating environment and confirm that there is no problem.
Page 164 Chapter 5 Administrative Utilities and Settings 12. Configuring Dual Monitor Display 3. Use Explorer to access the following folder, and select Paste shortcut on right-click menu. C:\Users\User\Desktop 4. Open the Properties dialog box for the shortcut you pasted in step 3. Express5800/US310e User's Guide...
Page 165 Chapter 5 Administrative Utilities and Settings 12. Configuring Dual Monitor Display 5. On the Shortcut tab, add "/span" to the end of the character string in the Target box. Before: %windir% \System32\mstsc.exe After: %windir% \System32\mstsc.exe /span 6. On the General tab, change the name of the shortcut, and click OK. The shortcut name "Remote Desktop Connection –...
Page 166 Chapter 5 Administrative Utilities and Settings 12. Configuring Dual Monitor Display 7. Sign in to US310e as a standard user, and launch the Remote Desktop Connection - Span Mode shortcut created on the desktop. If you select RDP Options -> Display tab -> Display configuration and select the Use All My Note Monitors for the Remote Session check box, you will be connected to the virtual PC in multiple monitors mode (that is, the primary and secondary monitors will be connected to the virtual PC...
Page 167 13. Installing CMO Terminal Agent Installing CMO Terminal Agent To access NEC Client Management Option (CMO) services from US310e, use CMO Terminal Agent. CMO Terminal Agent is not installed on US310e by default; however, US310e includes the following installers: •...
Page 168 Chapter 5 Administrative Utilities and Settings 13. Installing CMO Terminal Agent 4. Select the method for obtaining Client Management Option Manager that is appropriate for your environment, and then click Next. 5. Type in the domain information, and then click Next. * If you selected DHCP Server in step 4, this step is skipped.
Page 169 Chapter 5 Administrative Utilities and Settings 13. Installing CMO Terminal Agent 6. Specify the installation folder, and then click Next. 7. Click Install. Express5800/US310e User's Guide...
Page 170 Chapter 5 Administrative Utilities and Settings 13. Installing CMO Terminal Agent 8. Click Finish. 9. On the desktop, move the mouse pointer to the bottom-left corner, and then right-click Start to open the popup menu. 10. Click Add or Remove Programs. 11.
Page 171 Chapter 5 Administrative Utilities and Settings 13. Installing CMO Terminal Agent 12. Sign out from the Administrator account. 13. Sign in as a User. 14. Wait until the CMO Terminal Agent shortcut appears on the Start screen. CMO Terminal Agent is registered in the Startup menu when it is installed, and is automatically Note launched when you sign in to US310e.
Page 172 Chapter 5 Administrative Utilities and Settings 14. Configuring Wireless Local Area Network (LAN) Settings Configuring Wireless Local Area Network (LAN) Settings In US310e wireless LAN model, clicking the Network and Sharing Center icon in the Control Panel allows you to: Manage wireless networks (click the Manage Wireless Networks link): •...
Page 173 Chapter 5 Administrative Utilities and Settings 15. Saving Wireless Connections Saving Wireless Connections When using Windows Embedded 8 Standard (WE8S), UWF (Unified Write Filter) must be disabled to retain the wireless access configuration in UWF Enable mode. (See Chapter 4, "2.9 Configuring UWF (Unified Write Filter)".) When you configure wireless access after the UWF is disabled, the authentication credentials are retained even after a reboot, eliminating the need to re-authenticate each time the client systems are restarted.
Page 174 Chapter 5 Administrative Utilities and Settings 15. Saving Wireless Connections 15.1 Using PEAP Fast Reconnect When clients connect to an 802.11 wireless network, the authenticated session has an expiration interval configured by the network administrator to limit the duration of authenticated sessions. To avoid the requirement for authenticated clients to periodically re-authenticate and resume a session, you can enable the fast reconnect option.
Page 175 Chapter 5 Administrative Utilities and Settings 16. Saving the Certificate Saving the Certificate In Windows Embedded Standard 8 (WE8S), the Unified Writer Filter (UWF) protects the clients from undesired flash memory writes. The protected and cached flash memory contents are retained while the thin client is active, but they are lost when the thin client is restarted or shut down.
Page 176 Chapter 5 Administrative Utilities and Settings 16. Saving the Certificate 6. On the Add or Remove Snap-ins window, click Certificates > Add > Computer account > Local computer > Finish > OK to add the Certificates snap-in. 7. On the Console window, click to expand the group tree of Certificates, right-click on Trusted Root Certification Authorities, and then select All Tasks >...
Page 177 Chapter 5 Administrative Utilities and Settings 16. Saving the Certificate 8. Follow the Certificate Import Wizard to import your certificate, and then close the Console window when this is complete. To use the certificates you installed, such as the user certificate used to authenticate a wireless LAN connection, even after the terminal is restarted, configure the thin client so that the certificates are reserved while UWF is enabled.
Page 178 NEC Express5800 Series US310e System Administration This chapter contains local and remote system administration information to help you perform the routine tasks needed to maintain your thin client environment. 1. Using Atrust Device Manager (ADM) Software for Remote Administration Describes remote administration of US310e using Atrust Device Manager.
Page 179 Wake-on-LAN). By using ADM, you can manage all of your network devices from one simple-to-use console. You can download Atrust Device Manager from the following website: http://www.58support.nec.co.jp/global/download/ US310e is designed based on the premise that Atrust Device Manager is used for remote Important administration.
Page 180 Chapter 6 System Administration 2. Restoring Default Settings Restoring Default Settings Depending on the default settings you want to restore on the thin client, you can: • Use the BIOS to restore default values for all the items in the BIOS setup utility. (See Chapter 6, "2.1 Restoring BIOS Settings".
Page 181 2. Restoring Default Settings Restoring BIOS Settings When power is turned on, the NEC logo appears briefly. Press the DEL key while this screen is displayed to start SETUP. The factory-set BIOS settings may differ from the restored settings. Important Restore the BIOS settings as follows: 1.
Page 182 Chapter 6 System Administration 2. Restoring Default Settings 5. A confirmation message "Load Optimized Defaults?" appears. Select Yes, and then press Enter. 6. Select Save Changes and Exit, and then press Enter. 7. A confirmation message "Save configuration and reset?" appears. Select Yes, and then press Enter. 8.
Page 183 To reset your US310e, do the following: 1. Restart your US310e. 2. During the POST (Power-On Self-Test) period, press Esc on the keyboard to enter NEC Thin Client Menu. Five options are available on NEC Thin Client Menu: Normal boot, Reset Mode, Firmware Update, Note Reboot, and Shutdown.
Page 184 Chapter 6 System Administration 2. Restoring Default Settings 3. Use arrow keys to select Reset Mode, and then press Enter to continue. 4. A message appears prompting you for confirmation. Type y to confirm, then press Enter to continue. 5. US310e will restart automatically. 6.
Page 185 USB imaging solution to help IT and Customer Service staff quickly and easily image supported devices. The Atrust Recovery USB Disk Creator is available on the following NEC website: http://www.58support.nec.co.jp/global/download/ Using the tool's flexible windows utility, users can easily: •...
Page 186 Configuring and Using Peripherals US310e can be connected to peripheral devices. NEC only supports the peripheral devices that are connected by using accessories that come with US310e or genuine optional products. Before connecting a non-supported product in the actual operating environment, thoroughly evaluate the operation with the specified settings based on the actual operating environment and confirm that there is no problem in terms of system integration.
Page 187 Chapter 6 System Administration 4. Activating US310e Activating US310e This section describes how to activate (authenticate) US310e (Windows Embedded 8 Standard). You need to activate US310e to use all the features of Windows Embedded 8. US310e is activated when shipped from the factory. However, if the firmware image of US310e is upgraded or recovered using ADM (Atrust Device Manger) or Atrust Device USB Disk Creator, US310e must be activated again.
Page 188 Chapter 6 System Administration 4. Activating US310e 4. Click Windows activation in View basic information about your computer. 5. Click Activate. 6. Windows activation dialog starts. Wait for the process to complete. Express5800/US310e User's Guide...
Page 189 Chapter 6 System Administration 4. Activating US310e 7. Upon completion of Windows activation, click Close. 8. Confirm that Windows is activated is shown, and click OK. Express5800/US310e User's Guide...
Page 190 Chapter 6 System Administration 4. Activating US310e • By phone If the Internet is unavailable, you can activate your license by calling Microsoft. 1. Restart your US310e. 2. On the Start screen, open the Search charm. Type in slui 4, and select "slui 4" in the search results. 3.
Page 191 Chapter 6 System Administration 4. Activating US310e 4. Call the phone number displayed on the screen. Prepare to type in the number shown under Install ID. 5. Follow the instructions given by the telephone system. Note down the confirmation ID number if specified. 6.
Page 192 NEC Express5800 Series US310e Establishing a Server Environment This chapter contains information about the network architecture and enterprise server environment needed to provide network and session services for your thin clients. It includes: 1. Understanding How to Configure Your Network Services Describes the network services available for your US310e.
Page 193 Chapter 7 Establishing a Server Environment 1. Understanding How to Configure Your Network Services Understanding How to Configure Your Network Services Network services used by the thin client can include DHCP and DNS. How you configure your network services depends on what you have available in your environment and how you want to design and manage it.
Page 194 Understanding Session Services Before you use the information in this section to configure your Citrix ICA, Microsoft RDP, VMware Horizon View, and NEC Client Management Option (CMO) session services, be sure you understand and use the following guidelines: • General guidelines The Thin-client session services are made available by servers hosting Citrix ICA, Microsoft RDP, VMware Horizon View, and NEC Client Management Option (CMO) software products.
Page 195 Chapter 7 Establishing a Server Environment 2. Understanding Session Services Configuring Citrix ICA Session Services ICA session services can be made available on the network using either Windows Server 2008 or 2012 with Terminal Services (remote desktop service) and one of the following installed: •...
Page 196 Chapter 7 Establishing a Server Environment 2. Understanding Session Services Configuring VMware Horizon View Session Services VMware Horizon View is a desktop management solution that allows the system administrator to configure the desktop and control user access. Client software securely connects users to centralized virtual desktops, back-end physical systems, or terminal servers.
Page 197 2. Understanding Session Services Configuring NEC Client Management Option (CMO) Services Information about installing and configuring NEC Client Management Option (CMO) can be found on the NEC website at http://www.nec.com/. NEC Client Management Option (CMO) consists of the following major components: •...
Page 198 NEC Express5800 Series US310e Software Information, Notes, and Restrictions This chapter describes US310e software information, and notes and restrictions on using US310e. 1. Software Information Describes software incorporated in and used with US310e. 2. Notes and restrictions Describes notes and restrictions on using US310e.
Page 199 Chapter 8 Software Information, Notes, and Restrictions 1. Software Information Software Information This section describes software incorporated in and used with US310e. Disk Configuration The GUID Partition Table (GPT) of disk consists of the following three partitions to support UEFI. •...
Page 200 Chapter 8 Software Information, Notes, and Restrictions 1. Software Information Applications Application Version Adobe Flash Player ActiveX 15.0.0.239 Adobe Flash Player Plugin 15.0.0.239 Atrust Client Setup (WE8S) 1.09 Citrix Receiver (Standard) 4.2.0.10(14.2.0.10) Intel® Graphics Driver 10.18.10.3643 Intel® Trusted Execution Engine 1.0.0.1064 Internet Explorer 10.0.9200.16384...
Page 201 Chapter 8 Software Information, Notes, and Restrictions 1. Software Information Media Codecs Your US310e contains the following codecs: Audio • • Dolby Digital (AC-3) • Dolby Digital Plus (E-AC-3) • • Video • • MPEG-4 Visual (MPEG-4 Part 2) • AVC.H.264 (MPEG-4 Part 10) •...
Page 202 Notes and Restrictions This section describes notes and restrictions on using US310e. Features and Software Not Supported NEC does not provide support for the features below. • US310e(Windows Embedded 8 Standard) does not support the following enterprise features. – DirectAccess –...
Page 203 Some features require installation of third party software. NEC does not guarantee the use of this thin client in any environment under any conditions. Before using the thin client, thoroughly evaluate the operation in the actual operating environment and confirm that there is no problem.
Page 204 Chapter 8 Software Information, Notes, and Restrictions 2. Notes and Restrictions When uninstalling an application Sign in to US310e as an Administrator. Uninstall the application. Sign out from the Administrator account. Sign in as a User. Wait until the shortcut of the uninstalled application disappears from the Start screen. •...
Page 205 Chapter 8 Software Information, Notes, and Restrictions 2. Notes and Restrictions • If you select a theme from High-Contrast Theme with the standard user account, the window color will be changed. When you sign-in again, the window color will return to its original color. •...
Page 206 NEC Express5800 Series US310e Operation and Maintenance This chapter describes troubleshooting and how to maintain US310e to keep it running smoothly. 1. Cleaning of US310e Describes how to clean US310e to keep it in good shape. 2. Troubleshooting See this section when you suspect failure. This section provides helpful information for solving problems that might occur in your system.
Page 207 Chapter 9 Operation and Maintenance 1. Cleaning Cleaning Clean US310e on a regular basis to keep it in good shape. WARNING Observe the following instructions to use US310e safely. Failure to follow these instructions may result in loss of life or serious personal injury. •...
Page 208 Chapter 9 Operation and Maintenance 2. Troubleshooting Troubleshooting Any of the problems listed in this section might be resolved by updating the US310e firmware. For how to update the firmware, see Chapter 6, "2. Restoring Default Settings". Problems When Connecting to Virtual PCs [?] Failed to connect to a virtual PC: →...
Page 209 Chapter 9 Operation and Maintenance 3. Relocation and Storage Relocation and Storage For how to relocate or store US310e, contact your service representative. WARNING Observe the following instructions to use US310e safely. Failure to follow these instructions may result in loss of life or serious personal injury. For details, see Precautions for Use. •...
Page 210 Before contacting your service representative, take a note of the LED indications of the server and the alarm indications on the display unit, as these may provide significant help to your service representative. Go to Support information on the NEC Corporate website (http://www.nec.com/) for more information. When Requesting Repairs When requesting repairs, prepare the following documents: ...
Page 211 NEC Express5800 Series US310e Appendix Appendix A Specifications Provides specifications of US310e. Express5800/US310e User's Guide...
Page 212 Chapter 10 Appendix Appendix A Specifications Appendix A Specifications Item Specification Processor Intel® Celeron® N2930 1.83 GHz Quad-core processor Memory 16GB flash memory / 2GB RAM DDR3 I/O ports and peripherals USB 2.0 port × 3, USB 3.0 port × 1 (operates in USB 2.0 mode) DVI-I port ×...
Page 213 US310e User's Guide Second edition, May 2015 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-8001, Japan ©NEC Corporation 2015 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation.

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