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Brother MFC-9970CDW Basic User's Manual
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Brother MFC-9970CDW Basic User's Manual

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BASIC USER'S GUIDE
MFC-9970CDW
Version B
USA/CAN

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Summary of Contents for Brother MFC-9970CDW

  • Page 1 BASIC USER’S GUIDE MFC-9970CDW Version B USA/CAN...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:  may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ...

  • Page 4: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada, only Visa and MasterCard are accepted.
  • Page 5 Description Item Belt Unit BU-300CL (Approx. 50,000 pages) Telephone Line Cord LG3077001 Paper Tray #2 (Option) LT-300CL Basic User's Guide LX4383001 (English for USA and Canada) LX4383002 (French for Canada) Quick Setup Guide LX4864001 (English for USA and Canada) LX4385002 (French for Canada) Letter or A4 size single-sided pages.

  • Page 6: Usa And Canada

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 7 Service Center with a copy of your dated bill of United States (and does not include sale showing that this Product was purchased shipping outside the United States). within the U.S. For the name of local Brother Authorized Service Center(s), call 1-877- BROTHER (1-877-276-8437)
  • Page 8  This Limited Warranty is the only warranty and local holidays observed by Brother or the that Brother is giving for this Product. It is Authorized Service Center. the final expression and the exclusive and only statement of Brother’s obligations to...
  • Page 9 ON-SITE LIMITED WARRANTY (Canada Only) For a limited on-site warranty of 1 year labour and parts from the date of purchase, Brother International Corporation (Canada) Ltd. (“Brother”), or its authorized on-site service providers, will repair or replace (at Brother’s sole discretion) this Laser Printer/MFC/Fax machine free of charge if defective in material or workmanship.
  • Page 10 In the Box Software User's Guide Follow these instructions for Printing, PDF file / Scanning, Network Scanning, Remote Documentation CD-ROM / Setup, PC-Fax, and using the Brother In the Box ControlCenter utility. Network Glossary This Guide provides basic information PDF file /...

  • Page 11: Table Of Contents

    Network User’s Guide..................2 Viewing Documentation ................... 2 ® Accessing Brother Support (Windows )..............4 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 LCD Touchscreen.................... 8 Basic Operations ..................... 9 Loading paper Loading paper and print media ................10 Loading paper in the standard paper tray............10...
  • Page 12 Multi-line connections (PBX) .................41 External and extension telephones..............42 Connecting an external or extension telephone ..........42 Using external and extension telephones .............42 Using a non-Brother cordless external handset ..........42 Using Remote Codes ..................43 Dialing and storing numbers How to dial ......................44 Manual dialing ....................44...
  • Page 13 Printing data from a USB Flash memory drive or digital camera supporting mass storage ® Creating a PRN or PostScript 3™ file for direct printing........54 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage ..................55 Changing the default settings for direct print ..........56 How to print from a computer Printing a document.....................
  • Page 14 Menu and features On-screen programming ..................140 Menu table ....................140 MENU button and mode keys ................140 Menu table ......................141 Entering text.......................176 Specifications General ......................177 Document Size ....................179 Print media......................180 Fax........................182 Copy ........................183 Scanner ......................184 Printer ........................185 Interfaces ......................186 Direct Print feature .....................187 Scan to USB feature ..................188 Computer requirements ..................189 Consumable items .....................191...
  • Page 15 Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM in the box. General Setup Making copies Memory storage Copy settings Volume settings Routine maintenance Automatic daylight savings time Cleaning and checking the machine...

  • Page 17: General Information

    Using the WARNING documentation WARNING indicates a potentially hazardous situation which, if not avoided, Thank you for buying a Brother machine! could result in death or serious injuries. Reading the documentation will help you make the most of your machine. CAUTION...

  • Page 18: Accessing The Advanced User's Guide, Software User's Guide And Network User's Guide

    Chapter 1 Accessing the Click your country. Advanced User’s Guide, Software User’s Guide and Network User’s Guide This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features for Fax, Copy, Printer, Scanner, PC-Fax and Network.
  • Page 19 Presto! PageManager is available as a about Active X controls. For the page to download from display correctly you must click on the bar, http://nj.newsoft.com.tw/download/brother/ click Allow Blocked Content, then click PM9SEInstaller_BR_multilang.dmg Yes in the Security Warning dialog box. ®...

  • Page 20: Accessing Brother Support (Windows ® )

    (http://www.brother.ca/) for additional product and services information, click Shop Online (Canada).  For the latest news and product support information (http://solutions.brother.com/), click Brother Solutions Center.  To visit our web site for genuine Brother supplies (http://www.brother.com/original/), click Supplies Information.

  • Page 21: Accessing Brother Support (Macintosh)

    To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information.  For the latest news and product support information (http://solutions.brother.com/), click Brother Solutions Center.  To visit our Web site for genuine Brother Supplies (http://www.brother.com/original/), click Supplies Information.

  • Page 22: Control Panel Overview

    Chapter 1 Control panel overview 01.01.2011 15:15 Address Direct Secure MENU Book Print Print 1 One Touch keys 4 Dial pad These 20 keys give you instant access to 40 Use these keys to dial telephone and fax previously stored numbers. numbers and as a keyboard for entering information into the machine.
  • Page 23 General information 01.01.2011 15:15 Address Direct Secure MENU Book Print Print 7 FAX keys: Machine Status Description Hook Press before dialing if you want to make sure a Ready Mode The machine is ready to fax machine will answer, and then press print, in sleep mode, there Black Start or Color Start.

  • Page 24: Lcd Touchscreen

    Chapter 1 LCD Touchscreen 8 Direct Print Lets you print data from a USB flash memory drive or a digital camera supporting mass The LCD Touchscreen shows the current storage directly to the machine. (See Printing machine status when the machine is idle. data directly from the USB Flash memory drive or digital camera supporting mass storage on page 55.)

  • Page 25: Basic Operations

    General information Basic Operations Press Backlight. MENU > General Setup LCD Settings To operate the Touchscreen use your finger Backlight Light to press the MENU or option button directly on Dim Timer the LCD screen. To display and access all the screen menus or options in a setting, press a b or d c to scroll through them.

  • Page 26: Loading Paper

    Loading paper Loading paper and Printing on plain paper, thin paper or recycled paper from the standard print media paper tray (Tray 1) Pull the paper tray completely out of the The machine can feed paper from the machine. standard paper tray, optional lower tray or multi-purpose tray.
  • Page 27 Loading paper While pressing the green paper-guide WARNING release lever (1), slide the paper guides to fit the paper size you are loading in DO NOT touch the shaded parts shown in the tray. Make sure that the guides are the illustration.

  • Page 28: Loading Paper In The Multi-Purpose Tray (Mp Tray)

    Chapter 2 Loading paper in the Put paper in the tray and make sure: multi-purpose tray (MP tray)  The paper is below the maximum paper mark (b b b) (1). You can load up to 3 envelopes or special Overfilling the paper tray will cause print media in the MP tray or up to 50 sheets paper jams.
  • Page 29 Loading paper Pull out the MP tray support and unfold Put paper in the MP tray and make sure: the flap (1).  The paper stays under the maximum paper mark (1).  The top of paper edge is positioned between the arrows (2).
  • Page 30 Chapter 2 Printing on envelopes and thick paper Lift up the support flap to prevent paper from sliding off the face down output from the MP tray tray, or remove each page as soon as it Before loading, press the corners and sides comes out of the machine.
  • Page 31 Loading paper Pull out the MP tray support and unfold the flap (1). Lift up the support flap to prevent envelopes or sheets of thick paper from sliding off the face down output tray. If the support flap is closed you should remove each envelope as soon as it comes out of the machine.
  • Page 32 Chapter 2 Pull down the two gray levers, one on the left-hand side and one on the right- hand side, to the envelope position as shown in the illustration below. Close the back cover. Send the print data to the machine. When you have finished printing, open the back cover and reset the two gray levers which were pulled down in...

  • Page 33: Unscannable And Unprintable Areas

    Loading paper Unscannable and unprintable areas The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (1) Right (2)

  • Page 34: Paper Settings

    Chapter 2 Paper settings Press d or c to display the paper size options. Press A4, Letter, Legal, Paper Size and Type Executive, A5, A5 L, A6, B5, B6, Folio or Any. When you change the size of paper in the Note tray, you will also need to change the setting for paper size at the same time so your...

  • Page 35: Tray Use In Copy Mode

    Loading paper Tray Use in copy mode Tray Use in fax mode You can change the priority tray that the You can change the default tray that the machine will use for printing copies. machine will use for printing received faxes. When you choose Tray#1 Only, MP Only When you choose Tray#1 Only, MP Only or Tray#2 Only...

  • Page 36: Tray Use In Print Mode

    Chapter 2 Tray Use in print mode You can change the default tray the machine will use for printing from your computer. Press MENU. Press a or b to display General Setup. Press General Setup. Press a or b to display Tray Setting. Press Tray Setting.

  • Page 37: Acceptable Paper And Other Print Media

    Loading paper Acceptable paper and Recommended paper and print media other print media Print quality may vary according to the type of Paper Type Item paper you are using. Plain Paper Xerox 4200DP 20 lb You can use the following types of print Hammermill Laser Print media: thin paper, plain paper, thick paper, (24 lb=90 g/m...

  • Page 38: Paper Capacity Of The Paper Trays

    Chapter 2 Paper capacity of the paper trays Paper size Paper types No. of sheets Paper Tray A4, Letter, Legal, B5, Plain paper, Thin paper up to 250 (Tray 1) Executive, A5, and Recycled paper [20 lb (80 g/m A5 (Long Edge), A6, B6, Folio Multi-purpose Tray Width: 2.75 to 8.5 in.

  • Page 39: Handling And Using Special Paper

    • that is multipart or carbonless a paper jam. • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 40 • that cannot be arranged neatly when listed above, they may damage your stacked machine. This damage may not be covered under any Brother warranty or • that are made of paper that weighs service agreement. more than the paper weight specifications for the machine •...
  • Page 41 Loading paper Labels The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause...

  • Page 42: Loading Documents

    Loading documents How to load Note documents • To scan documents that are not suitable for the ADF, see Using the scanner glass on page 27. You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) •...

  • Page 43: Using The Scanner Glass

    Loading documents Using the document guidelines on the Note left and top, place the document face • To avoid damaging your machine while down in the upper left corner of the using the ADF, DO NOT pull on the scanner glass. document while it is feeding.

  • Page 44: Sending A Fax

    Sending a fax How to send a fax Set the scanner glass size, fax resolution or contrast if you want to change them. The following steps show how to send a fax. Note When you want to send a fax, or change For more advanced fax sending fax send or receive settings, press the operations and settings, see Sending a...

  • Page 45: Faxing A4/Legal/Folio Size Documents From The Scanner Glass

    Sending a fax Faxing A4/Legal/Folio size Enter the fax number using the dial pad. You can also enter the fax number on documents from the scanner the LCD by pressing Address Book glass and Send a fax, or you can press an One Touch key on the machine’s control When faxing A4/Legal/Folio size documents, panel.

  • Page 46: Color Fax Transmission

    Chapter 4 Color fax transmission Transmission verification report Your machine can send a color fax to machines that support this feature. Color You can use the Transmission Verification faxes cannot be stored in the machine's Report as proof that you sent a fax. This memory.
  • Page 47 Sending a fax Note • If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Real Time Transmission in Chapter 3 of the Advanced User's Guide.) •...

  • Page 48: Receiving A Fax

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See Voice Mail on page 37 for instructions on setting up your machine using this service.)
  • Page 49 Receiving a fax To set the receive mode follow the instructions below: Press MENU. Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Receive Mode. Press Receive Mode. Press Fax Only, Fax/Tel, External TAD or Manual. Press Stop/Exit.

  • Page 50: Using Receive Modes

    Chapter 5 Using receive modes Manual Manual mode turns off all automatic Some receive modes answer automatically answering functions unless you are using the (Fax Only and Fax/Tel). You may want to Distinctive Ring Receive feature. change the Ring Delay before using these modes.

  • Page 51: Receive Mode Settings

    Receiving a fax Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.

  • Page 52: Easy Receive

    Chapter 5 Easy Receive If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset.

  • Page 53: Telephone Services And External Devices

    If you have Voice Mail on the same telephone calls, and the second number rings with a line as your Brother machine, Voice Mail and different ring pattern and is used for receiving the Brother machine will conflict with each faxes.

  • Page 54: Distinctive Ring

    Chapter 6 Distinctive Ring What does Brother’s ‘distinctive ring’ Distinctive Ring is a function of your Brother The Brother machine has a Distinctive Ring machine that allows a person with one line to feature that allows you to use your machine to...
  • Page 55 Register the one your telephone company cannot change it to another receive mode gives you. while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and not interfere Ring Rings when your main telephone number is called.

  • Page 56: Connecting An External Tad (Telephone Answering Device)

    Chapter 6 Connecting an external Turning off distinctive ring TAD (telephone Press MENU. answering device) Press a or b to display Fax. Press Fax. You can connect an external Telephone Press a or b to display Answering Device (TAD) to the same line as your machine.

  • Page 57: Connections

    Telephone services and external devices Connections Recording an outgoing message (OGM) The external TAD must be plugged into the back of the machine, into the jack labeled Record 5 seconds of silence at the EXT. Your machine cannot work properly if beginning of your message.

  • Page 58: External And Extension Telephones

    Using external and extension Using a non-Brother cordless telephones external handset If your non-Brother cordless telephone is Using extension telephones connected to the EXT. jack of the machine If you answer a fax call at an extension (see page 42) and you typically carry the...

  • Page 59: Using Remote Codes

    Telephone services and external devices Using Remote Codes Changing the Remote Codes The preset Fax Receive Code is l51. The preset Telephone Answer Code is #51. If you Fax Receive Code are always disconnected when accessing your External TAD, try changing the If you answer a fax call on an extension three-digit remote codes, for example ### telephone, you can tell your machine to...

  • Page 60: Dialing And Storing Numbers

    Dialing and storing numbers How to dial Speed dialing You can dial in any of the following ways. Press Address Book. Press the three-digit number you want Manual dialing to call. You can also display the numbers in alphabetical order by Use the dial pad to enter all the digits of the pressing on the Touchscreen.

  • Page 61: Search

    Dialing and storing numbers Search Fax redial You can search alphabetically for names you If you are sending a fax manually and the line have stored in the One Touch and Speed Dial is busy, press Redial/Pause and try it again. memories.

  • Page 62: Storing Numbers

    Chapter 7 Storing numbers You can set up your machine to do the following types of easy dialing: One Touch, Speed Dial and Groups for Broadcasting faxes. You can also specify the default resolution for each One Touch and Speed Dial number.

  • Page 63: One Touch And Speed Dial Storage Options

    Dialing and storing numbers One Touch and Speed Dial Storage Options The following chart shows the selections for the settings for One Touch and Speed Dial numbers. When you store numbers, the LCD instructs you to choose from the options shown in the following steps.

  • Page 64: Storing One Touch Dial Numbers

    Chapter 7 Storing One Touch Dial Press d or c to select numbers Fax, IFAX, E-Mail B&W PDF, Your machine has 20 One Touch keys where E-Mail B&W TIFF, you can store 40 fax or telephone numbers or E-Mail Color PDF, E-mail addresses for automatic dialing.
  • Page 65 Dialing and storing numbers To save a fax/scan resolution along with Select the resolution from 100 dpi, the fax number/E-mail address, go to 200 dpi, 300 dpi or 600 dpi. the appropriate step as shown in the  If you chose E-Mail Color PDF, following table.

  • Page 66: Storing Speed Dial Numbers

    Chapter 7 Storing Speed Dial numbers Note • If you selected an E-mail Registration You can store your frequently used numbers Type in step e and save the E-mail as Speed Dial numbers, so that when you dial address, you can only use the E-mail you will only have to press a few keys (for address when you are in Scan mode.

  • Page 67: Changing Or Deleting One Touch And Speed Dial Numbers

    Dialing and storing numbers Changing or Deleting One Select the resolution from 200 dpi or 200 x 100 dpi. Touch and Speed Dial  If you chose E-Mail B&W PDF, go numbers to step m. If you chose E-Mail B&W TIFF, go ...
  • Page 68 Chapter 7 Press Name: Number/Address: Resolution: or PDF Type: Do one of the following:  If you chose Name:, enter the name (up to 15 characters) by pressing the buttons on the Touchscreen. Press OK.  If you chose Number/Address:, enter the new number (up to 20 digits) or E-mail address (up to 60 digits) by pressing the buttons on the...

  • Page 69: Making Copies

    Making copies How to copy Press Black Start or Color Start. Note The following steps show the basic copy If the LCD shows Please Wait and the operation. For details about each option, see machine stops copying while you are Advanced User's Guide.

  • Page 70: Printing Data From A Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    With the Direct Print feature, you do not need Choose Brother MFC-XXXX Printer (1) a computer to print data. You can print by just and check the Print to file box (2).

  • Page 71: Printing Data Directly From The Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    Printing data from a USB Flash memory drive or digital camera supporting mass storage Printing data directly Note from the USB Flash • Make sure your digital camera is turned memory drive or digital • If your machine has been set to Secure camera supporting Function Lock On, you may not be able to access Direct Print.

  • Page 72: Changing The Default Settings For Direct Print

    Chapter 9 Changing the default settings Press a or b to display an option setting you need to change. for direct print Press the option and change the setting. You can change the default settings for Direct Note Print. • You can choose the following settings: Connect your USB Flash memory drive Paper Size or digital camera to the USB direct...

  • Page 73: How To Print From A Computer

    Printing for Windows or Printing and Faxing for Macintosh in the Software User's Guide for details about the print settings.) Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) From your application, choose the Print command.

  • Page 74: How To Scan To A Computer

    You can use ControlCenter4 on your computer. Load your document. (See How to load documents on page 26.) Open ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open. Choose Home Mode or Advanced Mode before you use ControlCenter4.
  • Page 75 How to scan to a computer Set the file type for saving to a folder. By default, the scanned data is saved as JPEG (*.jpg). Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type pull-down list.
  • Page 76 Chapter 11 Click File. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

  • Page 77: Changing The Scan Key Settings

    SCAN key settings You can change your machine’s SCAN key settings using ControlCenter4. Open ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open. Make sure the machine you want to use is selected from the Model pull-down list.
  • Page 78 Chapter 11 Choose the File tab. You can change the default settings. 1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the Browse button.

  • Page 79: Scanning Using The Scan Key

    How to scan to a computer Scanning using the SCAN key Load your document. (See How to load documents on page 26.) Press (SCAN). Press Scan to PC. Press File. (For Network users) Press a or b to choose the destination computer you want to send to. Press OK.

  • Page 80: A Routine Maintenance

    Routine maintenance Replacing the consumable items The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.
  • Page 81 Routine maintenance LCD messages Consumable item Approximate life How to replace Order No. to replace Toner cartridge <Black> See page 68. Toner Low TN-310BK X = Black, Cyan, TN-315BK 1 2 3 Prepare New 2,500 pages Magenta, Yellow Toner TN-310C 1 2 4 6,000 pages Cartridge.X...
  • Page 82 Waste toner box See page 92. WT-300CL Replace WT Box 50,000 pages Fuser unit Call your dealer or Brother Customer Replace Parts 100,000 pages Service for a replacement fuser unit. Fuser Unit Laser unit Call your dealer or Brother Customer...
  • Page 83 Note • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste.

  • Page 84: Replacing A Toner Cartridge

    When a toner cartridge is running will indicate which color you need to replace. low, the LCD shows Toner Low. A new or unused genuine Brother toner The toner cartridges that come supplied with cartridge will reset the Replace Toner mode.
  • Page 85 Routine maintenance Replacing the toner cartridges Hold the green handle of the drum unit. Pull the drum unit out until it stops. Make sure that the machine is turned Press the front cover release button and then open the front cover.
  • Page 86 See To use the product safely in the Safety Brother collection program. If you choose and Legal Booklet for how to clean the not to return your used consumable, machine.
  • Page 87 Routine maintenance Push to release the latches of the Clean the corona wires inside the drum corona wire cover (1), and then open the unit by gently sliding the green tabs from cover. left to right and right to left several times. Note Be sure to return the tab to the home position (a) (1).
  • Page 88 • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. • Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges.
  • Page 89 Routine maintenance IMPORTANT Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations. C - Cyan M - Magenta Y - Yellow K - Black...

  • Page 90: Cleaning The Corona Wires

    Cleaning the corona wires Push the drum unit in until it stops. If you have print quality problems, clean the four corona wires as follows: Press the front cover release button and then open the front cover. Close the front cover of the machine. Note After you replace a toner cartridge, DO NOT turn off the machine's power switch...
  • Page 91 Routine maintenance Hold the green handle of the drum unit. Hold the handle of the toner cartridge Pull the drum unit out until it stops. and slightly push it toward the machine to unlock it. Then pull it out of the drum unit.
  • Page 92 Push to release the latches of the Clean the corona wires inside the drum corona wire cover (1), and then open the unit by gently sliding the green tabs from cover. left to right and right to left several times.
  • Page 93 Routine maintenance Close the corona wire cover. Note • Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. • We recommend that you clean the corona wire for each color.
  • Page 94 Hold the handle of the toner cartridge Push the drum unit in until it stops. and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit.

  • Page 95: Replacing The Drum Unit

    We environment with adequate ventilation. recommend a genuine Brother drum unit be • Printing with a non-Brother drum unit may installed at this time. reduce not only the print quality but also After replacement, reset the drum counter by the quality and life of the machine itself.
  • Page 96 Replacing the drum unit Press the front cover release button and then open the front cover. IMPORTANT • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
  • Page 97 Routine maintenance Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 98 Hold the handle of the toner cartridge IMPORTANT and slightly push it to unlock it. Then pull it out of the drum unit. Repeat this for all • We recommend that you place the drum the toner cartridges. unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 99 • We recommend that you place the drum your used consumable items to the unit and/or the toner cartridge on a clean, Brother collection program. If you choose flat surface with a sheet of disposable not to return your used consumable,...
  • Page 100 Unpack the new drum unit and remove • Wait to unpack the new drum unit until the protective cover. immediately before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit. Hold the handle of the toner cartridge and slide the toner cartridge into the new drum unit, then slightly pull it toward you until you hear it click into place.
  • Page 101 Routine maintenance Make sure the green lock lever (1) is in Turn the green lock lever (1) clockwise the release position as shown in the to the lock position. illustration. Push the drum unit in until it stops. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...

  • Page 102: Replacing The Belt Unit

    Replacing the belt unit Resetting the drum counter When you replace a drum unit with a new Order No. BU-300CL one, you will need to reset the drum counter by completing the following steps: A new belt unit can print approximately 50,000 Letter or A4 size single-sided pages.
  • Page 103 Routine maintenance Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Pull the drum unit out until it stops.
  • Page 104 Turn the green lock lever (1) at the left of IMPORTANT the machine counterclockwise to the release position. Holding the green • We recommend that you place the drum handles of the drum unit, lift the front of unit and/or the toner cartridge on a clean, the drum unit and remove it from the flat surface with a sheet of disposable machine.
  • Page 105 Routine maintenance • To avoid print quality problems, DO NOT Hold the green handle of the belt unit touch the shaded parts shown in the with both hands and lift the belt unit up, illustrations. then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
  • Page 106 Put the new belt unit back in the Make sure the green lock lever (1) is in machine. Make sure the belt unit is level the release position as shown in the and fits firmly into place. illustration. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...
  • Page 107 Routine maintenance Resetting the belt unit counter Turn the green lock lever (1) clockwise to the lock position. When you replace a belt unit with a new one, you will need to reset the belt unit counter by completing the following steps: Press MENU.

  • Page 108: Replacing The Waste Toner Box

    Replacing the waste toner box Press the front cover release button and then open the front cover. Order No. WT-300CL A new waste toner box can print approximately 50,000 Letter or A4 size single-sided pages. Replace Parts WT Box End Soon If the LCD shows Replace Parts WT Box End Soon, it means the waste toner box is near the end of its life.
  • Page 109 Routine maintenance Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.

  • Page 110: To Avoid Print Quality Problems, Do Not

    • To avoid print quality problems, DO NOT IMPORTANT touch the shaded parts shown in the illustrations. • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

  • Page 111: Hold The Green Handle Of The Belt Unit

    Routine maintenance Hold the green handle of the belt unit Remove the two pieces of orange with both hands and lift the belt unit up, packing material and discard them. then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
  • Page 112 Hold the green handle of the waste toner Unpack the new waste toner box and box and remove the waste toner box put the new waste toner box in the from the machine. machine using the green handle. Make sure the waste toner box is level and fits firmly into place.
  • Page 113 Routine maintenance Put the belt unit back into the machine. Make sure the green lock lever (1) is in Make sure the belt unit is level and fits the release position as shown in the firmly into place. illustration. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...
  • Page 114 Turn the green lock lever (1) clockwise to the lock position. Push the drum unit in until it stops. Close the front cover of the machine.

  • Page 115: Troubleshooting

    The most common error and maintenance messages are shown below. You can correct most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 116 Wait 30 minutes, switch condensation may form inside OFF and close the cover, then switch ON. If the machine after a room this does not clear the error, call Brother temperature change. Customer Service. You tried to poll a fax machine Check the other fax machine’s polling setup.
  • Page 117 Troubleshooting Error Message Cause Action The document was not inserted See Document jams on page 108 or Using Document Jam or fed properly, or the document the automatic document feeder (ADF) scanned from the ADF was too on page 26. long.
  • Page 118 Error Message Cause Action The paper is jammed in the (See Paper is jammed in paper tray 1 or tray 2 Jam Tray 1 paper tray of the machine. on page 111.) Jam Tray 2 The printing limit set by Secure Contact your administrator to check your Limit Exceeded Function Lock 2.0 was reached.
  • Page 119 (See Transferring your faxes or Fax Journal report on page 107.)  If the problem continues, call Brother Customer Service. The protect switch of the USB Turn off the protect switch of the USB Flash Protected Device Flash memory drive is on.
  • Page 120 (See Resetting the drum counter installed. on page 86.) It is time to replace the fuser Call Brother Customer Service or a Brother Replace Parts unit. Authorized Service Center to replace the Fuser Unit fuser unit.
  • Page 121 Troubleshooting Error Message Cause Action It is time to replace the paper Call Brother Customer Service or a Brother Replace Parts feeding kit. Authorized Service Center to replace the PF Kit 1 PF Kit. PF Kit 2 To replace PF Kit call Brother Customer...
  • Page 122 Error Message Cause Action The toner cartridge is near the Buy a new toner cartridge for the color that is Toner Low end of its life. indicated on the LCD before you get a Replace Toner message. There are too many files stored Reduce the number of files stored on the USB Too Many Files on the USB Flash memory drive.

  • Page 123: Transferring Your Faxes Or Fax Journal Report

    Troubleshooting Transferring your faxes or Fax Transferring faxes to your PC Journal report You can transfer the faxes from your machine’s memory to your PC. If the LCD shows: Make sure that you have installed  Print Unable XX MFL-Pro Suite on your PC, and then turn on PC-Fax Receiving on the PC.

  • Page 124: Document Jams

    Document jams Document is jammed under the document cover Document is jammed in the Take out any paper from the ADF that is top of the ADF unit not jammed. Lift the document cover. Take out any paper from the ADF that is not jammed.

  • Page 125: Removing Small Documents Jammed In The Adf

    Troubleshooting Removing small documents Document is jammed at the jammed in the ADF output tray Lift the document cover. Take out any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.

  • Page 126: Paper Jams

    Paper jams When loading paper in the MP tray, make sure that the paper stays under the maximum paper mark (1) on both Paper is jammed in the sides of the tray. MP tray If the LCD shows Jam MP, follow these steps: Remove the paper from the MP tray.

  • Page 127: Paper Is Jammed In Paper Tray 1 Or Tray 2

    Troubleshooting Paper is jammed in paper tray 1 WARNING or tray 2 DO NOT touch the shaded parts shown in If the LCD shows Jam Tray 1 or the illustration. These rollers may be Jam Tray 2, follow these steps: rotating at high speed and can pinch or entrap your hand.

  • Page 128: Paper Is Jammed At The Back Of The Machine

    Paper is jammed at the back IMPORTANT of the machine If the paper cannot easily be removed in this direction, stop and follow the If the LCD shows Jam Rear, a paper jam instructions for Paper is jammed inside the occurred behind the back cover.
  • Page 129 Troubleshooting Pull the green tabs (2) at the left and WARNING right hand sides toward you and fold down the fuser cover (1). HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.

  • Page 130: Paper Is Jammed Inside The Machine

    Paper is jammed inside the Close the fuser cover (1). machine If the LCD shows Jam Inside, follow these steps: Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet.
  • Page 131 Troubleshooting Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 132 Pull out the jammed paper slowly. IMPORTANT • We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. •...
  • Page 133 Troubleshooting Match the guide ends (2) of the drum Push the drum unit in until it stops. unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.

  • Page 134: Paper Is Jammed Underneath Paper Tray 1

    Paper is jammed underneath WARNING paper tray 1 DO NOT touch the shaded parts shown in If the LCD shows Jam Duplex, follow these the illustration. These rollers may be steps: rotating at high speed and can pinch or entrap your hand. Leave the machine turned on for 10 minutes to cool down.
  • Page 135 Troubleshooting If the paper is not caught in the paper WARNING tray, open the back cover. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
  • Page 136 Push down and pull the green tabs at Close the fuser cover (1). the left and right hand sides toward you and fold down the fuser cover (1). Fully close the back cover. Put the paper tray firmly back in the machine.

  • Page 137: If You Are Having Difficulty With Your Machine

    If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.

  • Page 138: Receiving Faxes

    If your Brother machine is on a line with the Distinctive Ring subscriber service, please see Distinctive Ring on page 38. If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a pseudo/double-ring to alert you to answer voice calls.
  • Page 139 If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. (See Connecting an external TAD (telephone answering device) on page 40.)

  • Page 140: Sending Faxes

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 141: Printing Difficulties

    ® (Windows 7 and Windows Server 2008 R2) Click the Start button and Devices and Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked. ® (Windows Vista ) Click the Start button, Control Panel, Hardware and Sound, and then Printers.

  • Page 142: Scanning Difficulties

    Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. OCR does not work.

  • Page 143: Paper Handling Difficulties

    Troubleshooting Paper handling difficulties Difficulties Suggestions The machine does not feed paper.  If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a  If there is paper in the paper tray, make sure it is straight. If the paper is curled, Paper Jam message.

  • Page 144: Network Difficulties

    It is necessary to set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:  In Name: Enter any description, for example Brother PC-FAX Rx.  In Port number: Enter 54926.
  • Page 145 Firewall software, see the User's Guide for your software or contact the software manufacturer.  Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the Model pop-up menu of ControlCenter2. Cannot connect to wireless Investigate the problem using the WLAN Report. Press MENU, Print Reports, network.

  • Page 146: Setting Dial Tone Detection

    Setting Dial Tone detection Telephone line interference / VoIP Setting the Dial Tone to Detection will shorten the Dial Tone detect pause. If you are having difficulty sending or receiving a fax due to possible interference Press MENU. on the telephone line, we recommend that you adjust the Equalization for compatibility Press a or b to display to reduce the modem speed for fax...

  • Page 147: Improving The Print Quality

    Note Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications.
  • Page 148 To identify the color of the toner cartridge, visit us at ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Colored streaks or bands down  Clean all four corona wires (one for each color) inside the drum unit the page by sliding the green tab.
  • Page 149 Put in a new toner cartridge. (See Replacing a Toner cartridge colors are missing on page 68.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 150 Examples of poor print Recommendation quality The color of your printouts is  Make sure Toner Save mode is off in the control panel of the machine not what you expected or the printer driver.  Perform the calibration. (See Calibration in Appendix A of the Advanced User's Guide.) Adjust the color by using the custom setting in the printer driver and ...
  • Page 151  that color. (See Replacing a Toner cartridge on page 68.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Put in a new drum unit. (See Replacing the drum unit on page 80.) Thin lines do not print ...
  • Page 152 Examples of poor print Recommendation quality Poor fixing  Make sure that the media type settings in the printer driver and in the machine's Paper Type menu matches the type of paper you are using. (See Acceptable paper and other print media on page 21 and Basic tab in the Software User's Guide.) ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 153 Troubleshooting Examples of poor print Recommendation quality Envelope creases  Make sure that the two gray envelope levers are pulled down when you are printing envelopes.  If creases occur with the envelope levers in the envelope position, print with the back cover opened and feed one envelope at a time from the MP tray.

  • Page 154: Machine Information

    3 All Settings You can reset all the machine settings back to the settings that were set at the factory. Brother strongly recommends you perform this operation when you dispose of the machine. Note Unplug the interface cable before you...

  • Page 155: How To Reset The Machine

    Troubleshooting How to reset the machine Press MENU. Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Reset. Press Reset. Press Network, Address & Fax or All settings to choose the reset function you want to use.

  • Page 156: C Menu And Features

    Menu and features On-screen MENU button and programming mode keys Your machine is designed to be easy to Access the main menu. operate with LCD on-screen programming using the menu buttons on the Touchscreen. User-friendly programming helps you take full MENU advantage of all the menu selections your machine has to offer.

  • Page 157: Menu Table

    Menu and features Menu table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions...
  • Page 158 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Paper Size Sets the size and General Setup Tray Setting Tray#1 type of paper in paper (Continued) (Continued) tray #1. Letter* Legal Executive A5 L Folio Paper Type Thin Plain* Thick...
  • Page 159 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Chooses the tray that General Setup Tray Setting Tray Use:Copy Tray#1 Only will be used for Copy (Continued) (Continued) Tray#2 Only mode. MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if...
  • Page 160 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Adjusts the ring General Setup Volume Ring volume. (Continued) Med* High — Adjusts the beeper Beeper volume. Med* High — Adjusts the speaker Speaker volume. Med* High — Increases the page Ecology Toner Save...
  • Page 161 Menu and features MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Sets the number of Setup Receive Ring Delay rings before the (In Fax mode machine answers in only) Fax Only or Fax/Tel mode. — Sets the length of the F/T Ring Time 20 Secs*...
  • Page 162 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Makes printouts Setup Receive Print Density darker or lighter. (Continued) (In Fax mode only) (Continued) — Prints the received Fax Rx Stamp time and date on the Off* top of the received faxes.
  • Page 163 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — You can set the Dial Restrict. Dial Pad Off* machine to restrict (Continued) Enter # twice dialing when using the dial pad. — You can set the One Touch Dial Off* machine to restrict...
  • Page 164 MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Choose the Printer Emulation Auto* emulation mode. HP LaserJet BR-Script 3 — Prints a list of the Print Options Internal Font HP LaserJet machine’s internal BR-Script 3 fonts.
  • Page 165 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Print Chart — — Print the chart to Printer Manual Regist. manually check the (Continued) registration of the colors. — Sets the correction Set Regist. 1 Magenta Left value on the chart 2 Cyan Left you printed from...
  • Page 166 MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page View on LCD — — You can view the Print Reports Transmission Transmission — — Print Report Verification Report for your last 200 outgoing faxes and print the last report. —...
  • Page 167 Menu and features MENU Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — Chooses the BOOT Wired LAN TCP/IP Boot Method Auto* Network method that best Static suits your needs. RARP BOOTP DHCP (IP Boot Specifies the number of setting Tries) [00000-32767]...
  • Page 168 — Enable or Disable IPv6 the IPv6 protocol. If Off* you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — — Chooses the Ethernet Auto* Ethernet link mode. 100B-FD 100B-HD...
  • Page 169 Menu and features Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — Chooses the BOOT WLAN TCP/IP Boot Method Auto* Network method that best (Continued) Static suits your needs. RARP BOOTP DHCP (IP Boot — Specifies the number of setting Tries) [00000-32767]...
  • Page 170 — Enable or Disable IPv6 the IPv6 protocol. If Off* you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. Setup Wizard — — — You can configure your internal print server. — —...
  • Page 171 Menu and features Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — You can see the WLAN WLAN Status Signal Strong Network current wireless (Continued) (Continued) (Continued) Medium network signal strength. Weak None — — You can see the SSID current SSID.
  • Page 172 Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Name Enter the POP3 E-mail/IFAX Setup Server POP3 POP3 Server Network (Up to 64 server address. (Continued) (Continued) (Continued) characters) IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the POP3 POP3 Port 110* port number.
  • Page 173 Menu and features Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — Selects the E-mail/IFAX Setup Mail RX Header Network contents of the mail (Continued) (Continued) (Continued) Subject+From+To header to be printed. None* Del Error Mail — Deletes error mails automatically.
  • Page 174 MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — You can check the Machine Info. Serial No. serial number of your machine. — — You can check the Page Counter Total number of total Fax/List pages the machine has printed during its...
  • Page 175 Menu and features MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Chooses the receive Initial Setup Receive Mode Fax Only* mode that best suits Fax/Tel your needs. External TAD Manual — — Puts the date and Date&Time Date&Time time on the LCD and...
  • Page 176 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — (in USA) Allows you to change Initial Setup Local Language the LCD language for (Continued) English* your country. Español (in Canada) English* Français See Advanced User's Guide. See Quick Setup Guide.
  • Page 177 Menu and features FAX ( Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Stores up to 40 One Address Book More Set One Touch Dial Touch Dial numbers, so you can dial by pressing one key (and Black Start or Color Start).
  • Page 178 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — To fax an A4, Legal Glass ScanSize or Folio size Letter* document, you'll need to change the Legal/Folio Glass Scan Size setting. — — — You can send the Broadcasting Manual same fax message to...
  • Page 179 Menu and features COPY ( Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page — — — You can choose the Quality Auto* Copy resolution for Text your type of document. Photo Graph — — — — Enlarge/Reduce 100%* You can choose the...
  • Page 180 Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page — — — Adjusts the Brightness brightness for copies. — — — Adjusts the contrast Contrast for copies. — — — You can choose to Stack/Sort Stack* stack or sort multiple Sort copies.
  • Page 181 Menu and features Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page — — Adjusts the blue color Color Adjust Blue for copies. (Continued) — — — You can save your Set New Default Quality copy settings as the Brightness default settings.
  • Page 182 SCAN ( Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — You can choose the Scan to USB Quality Color 100 dpi* scan resolution and Color 200 dpi file format for your document. Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi...
  • Page 183 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Glass ScanSize — — To scan an A4, Legal Scan to USB or Folio size (Continued) Letter* document, you'll need to change the Legal/Folio Glass Scan Size setting.
  • Page 184 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Profile name) — (If you chose a Scan to Network File Type B&W option in (Continued) (Continued) (Continued) the Quality setting) PDF* PDF/A Secure PDF Signed PDF TIFF Duplex Scan — Chooses the duplex Off* scanning format.
  • Page 185 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Profile name) — (If you chose a Scan to FTP File Type Color or Gray (Continued) (Continued) option in the Quality setting) PDF* PDF/A Secure PDF Signed PDF JPEG (If you chose a...
  • Page 186 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — You can choose the Scan to E-mail Manual/ Quality Color 100 dpi* scan resolution and Address Book Color 200 dpi file format for your document. Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi...
  • Page 187 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — You can choose the Scan to E-mail Manual/ File Size Small file size for color or (Continued) Address Book Middle* gray scale scanning. (Continued) Large —...

  • Page 188: Other Functions

    Other Functions Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Direct Print (Select File) Print Settings / Sets the paper size Paper Size (Copy Pages when printing directly Letter* (001–999)) from the USB flash memory drive. Legal Executive A5 L Folio...
  • Page 189 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Select File) Print Settings / Enables or disables Direct Print Collate (Copy Pages page collation when (Continued) (Continued) (001–999)) printing directly from the USB Flash (Continued) memory drive.
  • Page 190 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Sets the default Direct Print Default Settings Paper Type Thin media type when (Continued) (Continued) Plain* printing directly from the USB flash Thick memory drive. Thicker Recycled Paper Glossy Multiple Page —...
  • Page 191 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Secure Print (Select User) (Select Secure You can print data Password: Print Print Job) saved in the memory Delete drive when you enter your four-digit password. (The Secure Print button on the LCD becomes active...

  • Page 192: Entering Text

    Entering text When you are setting certain menu selections, you may need to enter text into the machine. Press repeatedly to choose between letters, numbers or special characters. Press change between upper case and lower case. Inserting spaces To enter a space, press the space key button or c. Making corrections If you entered an incorrect character and want to change it, use the arrow buttons to move the cursor under the incorrect character.

  • Page 193: D Specifications

    Specifications General Note This chapter provides a summary of the machine’s specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 256 MB LCD (liquid crystal Touchscreen 5 in. (12.6 cm) Color LCD...
  • Page 194 Noise level Sound power Operating d = 6.94 B (A) (Colour Printing): Operating d = 6.88 B (A) (Monochrome Printing): Ready: d = 4.8 B (A) Sound pressure Operating (Printing): m = 57 dB (A) Ready: m = 33 dB (A) 50 °F to 90.5 °F (10 to 32.5 °C) Temperature Operating:...

  • Page 195: Document Size

    Specifications Document Size Document Size ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) (Single-sided) ADF Length: 5.8 to 14 in. (147.3 to 356.0 mm) Scanner Glass Max. 8.5 in. (215.9 mm) Width: Scanner Glass Max. 14.0 in. (355.6 mm) Length: Document Size ADF Width:...

  • Page 196: Print Media

    Print media Paper Input Paper Tray  Paper Type: Plain Paper, Thin Paper or Recycled Paper  Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal and Folio  Paper Weight: 16 to 28 lb (60 to 105 g/m ...
  • Page 197 Specifications Duplex  Manual Duplex: Printing Automatic Duplex:   Paper Size Letter, Legal and Folio (Automatic Duplex):  Paper Weight 16 to 28 lb (60 to 105 g/m (Automatic Duplex):  Paper Type Plain Paper, Thin Paper, Recycled Paper (Automatic Duplex): or Glossy Paper For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine...

  • Page 198: Fax

    Compatibility ITU-T Super Group 3 Modem Speed Automatic Fallback: 33,600 bps 2-sided (Duplex) Print Receiving Automatic 2-sided (Duplex) Yes (from ADF) Sending Scanning Width Max. 8.2 in. (208 mm) Printing Width Max. 8.2 in. (208 mm) Gray Scale 8 bit/256 levels Resolution Horizontal: 203 dot/in.

  • Page 199: Copy

    Specifications Copy Color/Mono Yes/Yes Copy Width Max. 8.3 in. (210 mm) Automatic 2-sided (Duplex) Yes (from ADF) Copy Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 1200 × 600 dpi Resolution First Copy Out Time Less than 19 seconds (from Ready mode and standard tray)

  • Page 200: Scanner

    Yes (from ADF) (Duplex) Scanning Gray Scale 256 levels For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows...

  • Page 201: Printer

    Specifications Printer Automatic 2-sided (Duplex) Print Emulations ® PCL6, BR-Script3 (PostScript 3™) 600 dpi × 600 dpi, 2400 dpi (2400 × 600) quality Resolution Print Speed Up to 14 sides/minute (7 sheets/minute) (Monochrome Duplex) (Letter size) Print Speed Up to 14 sides/minute (7 sheets/minute) (Color Duplex) (Letter size) Print Speed...

  • Page 202: Interfaces

    Interfaces It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 6 feet (2 meters) long. Use an Ethernet UTP cable category 5 or greater. Ethernet IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode) Wireless LAN Your machine has a Hi-Speed USB 2.0 interface.

  • Page 203: Direct Print Feature

    Direct Print feature Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), ® PostScript 3™ (created by Brother BR-Script 3 printer driver), XPS version 1.0.

  • Page 204: Scan To Usb Feature

    Scan to USB feature File formats Black and white TIFF, PDF, PDF/A, Secure PDF, Signed PDF Color and Gray document JPEG, PDF, PDF/A, Secure PDF, Signed PDF, XPS...

  • Page 205: Computer Requirements

    Specifications Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Processor Minimum Recommended Hard Disk Space Supported Supported Operating System Minimum Speed to install Version Software Interface Functions Drivers Applications ® ® ® ® 64 MB 256 MB 150 MB 500 MB...
  • Page 206 ® Internet Explorer 6.0 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. PC-Fax supports black and white only. (Letter/A4 size) ®...

  • Page 207: Consumable Items

    Specifications Consumable items Toner Cartridge Life Starter Toner Cartridge: Black Approx. 2,500 pages (Letter or A4) Cyan, Magenta, Yellow Approx. 1,500 pages (Letter or A4) Standard Toner Cartridge: TN-310BK (Black): Approx. 2,500 pages (Letter or A4) TN-310C (Cyan): Approx. 1,500 pages (Letter or A4) TN-310M (Magenta): Approx.

  • Page 208: Network (Lan)

    Wireless Network WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES), 802.1x Security (LEAP, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS) Wireless Network AOSS™ Setup Support Utility See Computer requirements on page 189. BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.

  • Page 209: Index

    ..........86 Document Brother how to load ........26 accessories and supplies ......ii Drum unit Brother numbers ........i cleaning ..........74 Customer Service ........i replacing ..........79 FAQs (frequently asked questions) ..i product support ........i service centers .........
  • Page 210 Fax codes Labels ........12 changing ..........43 LCD (liquid crystal display) ....6 fax receive code ........43 telephone answer code ......43 Fax, stand-alone Machine information receiving ..........32 easy receive ........36 how to reset the machine ....139 from extension telephone ....43 reset functions ........
  • Page 211 Paper ..........21 Redial/Pause key ......45 how to load ...........10 Remote setup in paper tray ........10 See Software User’s Guide. in the multi-purpose tray ....12 Replacing recommended ........ 21 belt unit ..........86 size ..........18 drum unit ..........79 tray capacity ..........22 toner cartridge ........
  • Page 212 TAD (telephone answering device), Warranties external ..........32 Canada ..........vii connecting ........40 Notice-Disclaimer ........iv recording OGM ........41 USA ............v Teen Ring ..........38 Waste toner box Telephone line replacing ..........92 ® connections ...........41 Windows difficulties ..........121 See Software User’s Guide. interference .........130 Wireless Network multi-line (PBX) ........41...
  • Page 213 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 214 Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

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