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Brother MFC-9970CDW Basic User's Manual
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Brother MFC-9970CDW Basic User's Manual

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BASIC USER'S GUIDE
MFC-9970CDW
Version A
ARL/ASA/NZ

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Summary of Contents for Brother MFC-9970CDW

  • Page 1 BASIC USER’S GUIDE MFC-9970CDW Version A ARL/ASA/NZ...
  • Page 2 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2010 Brother Industries, Ltd.
  • Page 3 In the box Software User's Guide Follow these instructions for Printing, PDF file / Scanning, Network Scanning, Remote Documentation CD-ROM / Setup, PC-Fax, and using the Brother In the box ControlCenter utility. Network Glossary This Guide provides basic information PDF file /...

  • Page 4: Table Of Contents

    Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide..................2 Viewing Documentation ...................2 ® Accessing Brother Support (Windows ) ..............4 Accessing Brother Support (Macintosh) ..............4 Control panel overview ..................6 LCD Touchscreen....................8 Basic Operations .....................9 Volume settings ....................10 Ring volume....................10 Beeper volume ....................10...
  • Page 5 External and extension telephones..............43 Connecting an external or extension telephone ..........43 Operation from external or extension telephones..........43 For Fax/Tel mode only................... 43 Using a non-Brother cordless external handset ..........44 Using Remote Codes ..................44 Dialling and storing numbers How to dial......................46 Manual dialling....................
  • Page 6 Making copies How to copy ......................55 Stop copying ....................55 Copy settings ....................55 Printing data from a USB Flash memory drive or digital camera supporting mass storage ® Creating a PRN or PostScript 3™ file for direct printing ........56 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage ..................57 Changing the default settings for direct print ..........58 How to print from a computer...
  • Page 7 Document jams....................123 Document is jammed in the top of the ADF unit ..........123 Document is jammed under the document cover ........123 Removing small documents jammed in the ADF......... 124 Document is jammed at the output tray ............124 Paper jams......................125 Paper is jammed in the MP tray ..............125 Paper is jammed in paper tray 1 or tray 2 ...........
  • Page 8 Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM in the box. General Setup Routine maintenance Memory storage Cleaning and checking the machine Set Daylight Saving Time Replacing periodic maintenance parts Ecology features...

  • Page 9: General Information

    Using the WARNING documentation WARNING indicates a potentially hazardous situation which, if not avoided, Thank you for buying a Brother machine! could result in death or serious injuries. Reading the documentation will help you make the most of your machine. CAUTION...

  • Page 10: Accessing The Advanced User's Guide, Software User's Guide And Network User's Guide

    Chapter 1 Accessing the Click your country. Advanced User’s Guide, Software User’s Guide and Network User’s Guide This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features Fax, Copy, Printer, Scanner, PC-Fax and Network.
  • Page 11 Active X controls. For the page to be downloaded and installed before use. See displayed correctly, you must click on Accessing Brother Support (Macintosh) Allow Blocked Content, then click on on page 4 for further instructions. Yes in the Security Warning dialog box.

  • Page 12: Accessing Brother Support (Windows ® )

    Web support (Brother Solutions Center) on the Installation CD-ROM. Center) on the Installation CD-ROM.  Click Brother Support on the main menu.  Double-click the Brother Support icon. The following screen will appear: The following screen will appear: ...
  • Page 13 General information...

  • Page 14: Control Panel Overview

    Chapter 1 Control panel overview 01.01.2011 15:15 Address Secure Direct MENU Book Print Print 1 One Touch keys 5 Stop/Exit These 20 keys give you instant access to 40 Stops an operation or exits from a menu. previously stored numbers. 6 Start: 21-40 b Colour...
  • Page 15 General information 01.01.2011 15:15 Address Secure Direct MENU Book Print Print 7 FAX keys: Machine Status Description Hook Press before dialing if you want to make sure a Ready Mode The machine is ready to fax machine will answer, and then press Mono print, in sleep mode, there Start or Colour Start.

  • Page 16: Lcd Touchscreen

    Chapter 1 LCD Touchscreen 8 Direct Print Lets you print data from a USB flash memory drive or a digital camera supporting mass The LCD Touchscreen shows the current storage directly to the machine. (See Printing machine status when the machine is idle. data directly from the USB Flash memory drive or digital camera supporting mass storage on page 57.)

  • Page 17: Basic Operations

    General information Basic Operations Press Backlight. MENU > General Setup LCD Settings To operate the Touchscreen use your finger Backlight Light to press the menu or option button directly on Dim Timer the LCD screen. To display and access all the screen menus or options in a setting, press a b or d c to scroll through them.

  • Page 18: Volume Settings

    Chapter 1 Volume settings Speaker volume You can choose a range of speaker volume Ring volume levels, from High to Off. Press MENU. You can choose a range of ring volume levels, from High to Off. Press a or b to display Press MENU.

  • Page 19: Loading Paper

    Loading paper Loading paper and Printing on plain paper, thin paper or recycled paper from the standard print media paper tray (Tray 1) Pull the paper tray completely out of the The machine can feed paper from the machine. standard paper tray, optional lower tray or multi-purpose tray.
  • Page 20 Chapter 2 While pressing the green paper-guide Put paper in the tray and make sure: release lever (1), slide the paper guides  The paper is below the maximum to fit the paper size you are loading in paper mark (b b b) (1). the tray.

  • Page 21: Loading Paper In The Multi-Purpose Tray (Mp Tray)

    Loading paper Loading paper in the Pull out the MP tray support and unfold the flap (1). multi-purpose tray (MP tray) You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper.
  • Page 22 Chapter 2 Put paper in the MP tray and make sure: Lift up the support flap to prevent paper from sliding off the face-down output  The paper stays under the maximum tray, or remove each page as soon as it paper mark (1).
  • Page 23 Loading paper Printing on envelopes and thick paper Pull out the MP tray support and unfold the flap (1). from the MP tray Before loading, press the corners and sides of the envelopes to make them as flat as possible. Open the MP tray and lower it gently.
  • Page 24 Chapter 2  The side to be printed on must be Pull down the two grey levers, one on face up. the left-hand side and one on the right- hand side, to the envelope position as shown in the illustration below. Close the back cover.

  • Page 25: Unscannable And Unprintable Areas

    Loading paper Unscannable and unprintable areas The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (1) Right (2)

  • Page 26: Paper Settings

    Chapter 2 Paper settings Press d or c to display the paper size options. Press A4, Letter, Legal, Paper Size and Type Executive, A5, A5 L, A6, B5, B6, Folio or Any. When you change the size of paper in the Note tray, you will also need to change the setting for paper size at the same time so your...

  • Page 27: Tray Use In Copy Mode

    Loading paper Tray Use in copy mode Tray Use in fax mode You can change the priority tray that the You can change the default tray that the machine will use for printing copies. machine will use for printing received faxes. When you choose Tray#1 Only, MP Only When you choose Tray#1 Only, MP Only or Tray#2 Only...

  • Page 28: Tray Use In Print Mode

    Chapter 2 Tray Use in print mode You can change the default tray the machine will use for printing from your computer. Press MENU. Press a or b to display General Setup. Press General Setup. Press a or b to display Tray Setting. Press Tray Setting.

  • Page 29: Acceptable Paper And Other Print Media

    Loading paper Acceptable paper and Type and size of paper other print media The machine feeds paper from the installed standard paper tray, multi-purpose tray or Print quality may vary according to the type of optional lower tray. paper you are using. The name for the paper trays in the You can use the following types of print media: thin paper, plain paper, thick paper,...

  • Page 30: Paper Capacity Of The Paper Trays

    Chapter 2 Paper capacity of the paper trays Paper size Paper types No. of sheets Paper Tray Plain paper, Thin paper up to 250 [80 gsm] A4, Letter, Legal , B5, (Tray 1) and Recycled paper Executive, A5, A5 (Long Edge), A6, B6, Folio Multi-purpose Tray Width: 69.8 to 216 mm...

  • Page 31: Handling And Using Special Paper

    • that is multipart or carbonless a paper jam. • that is designed for inkjet printing If you use any of the types of paper listed, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 32 • that cannot be arranged neatly when listed above, they may damage your stacked machine. This damage may not be covered under any Brother warranty or • that are made of paper that weighs service agreement. more than the paper weight specifications for the machine •...
  • Page 33 Loading paper Labels The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause...

  • Page 34: Loading Documents

    Loading documents How to load Note documents • To scan documents that are not suitable for the ADF, see Using the scanner glass on page 27. You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) •...

  • Page 35: Using The Scanner Glass

    Loading documents Using the document guidelines on the Note left and top, place the document face • To avoid damaging your machine while down in the upper left corner of the using the ADF, DO NOT pull on the scanner glass. document while it is feeding.

  • Page 36: Sending A Fax

    Sending a fax How to send a fax Set the scanner glass size, fax resolution or contrast if you want to change them. The following steps show how to send a fax. Note When you want to send a fax, or change For more advanced fax sending fax send or receive settings, press the operations and settings, see Sending a...

  • Page 37: Faxing Letter/Legal/Folio Size Documents From The Scanner Glass

    Sending a fax Faxing Letter/Legal/Folio size Enter the fax number using the dial pad. You can also enter the fax number on documents from the scanner the LCD by pressing Address Book glass and Send a fax, or you can press an One Touch key on the machine’s control When faxing Letter/Legal/Folio size panel.

  • Page 38: Colour Fax Transmission

    Chapter 4 Colour fax transmission Transmission verification report Your machine can send a colour fax to machines that support this feature. Colour You can use the Transmission Verification faxes cannot be stored in the machine's Report as proof that you sent a fax. This memory.
  • Page 39 Sending a fax Note • If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Real Time Transmission in Chapter 3 of the Advanced User's Guide.) •...

  • Page 40: Receiving A Fax

    Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the receive mode By default, your machine will automatically receive any faxes that are sent to it. The diagrams below will help you choose the correct mode.

  • Page 41: Using Receive Modes

    Receiving a fax Using receive modes Manual Manual mode turns off all automatic Some receive modes answer faxes answering functions unless you are using the automatically (Fax Only and Fax/Tel). Distinctive Ring feature. You may want to change the Ring Delay before using these modes.

  • Page 42: Receive Mode Settings

    Chapter 5 Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.

  • Page 43: Fax Detect

    Receiving a fax Fax Detect Press Stop/Exit. If Fax Detect is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset.

  • Page 44: Telephone And External Devices

    Do you have Voice Mail? Brother uses the term “Distinctive Ring”, but telephone companies market the service If you have Voice Mail on the telephone line under a variety of names.

  • Page 45: Very Important

    What does Brother’s “Distinctive Press Off. Ring” do? Press Stop/Exit. The Brother machine has a Distinctive Ring feature that allows you to use your machine to Note take full advantage of the telephone If you turn off Distinctive Ring, the company’s Distinctive Ring service.

  • Page 46: Telephone Service For New Zealand

    Chapter 6 Telephone Service for How Does FaxAbility Work? New Zealand Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of FaxAbility long, silence, long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine.

  • Page 47: Telephone Service For Some Countries

    Telephone and external devices Telephone Service for Note Some Countries After you have set the FaxAbility feature to On, the receive mode is set to Manual automatically. Unless you have a TAD or Distinctive Ringing (For Voice Mail set up on the FaxAbility number, Manual mode means you must Singapore and Hong Kong) answer all the call yourself.
  • Page 48 Chapter 6 Registering the Distinctive Ring Note pattern If you turn off Distinctive Ring, the Very important! machine will stay in Manual receive After you have set the Distinctive Ring feature mode. You will need to set the receive to ON, the receive mode is set to Manual Mode again.

  • Page 49: Connecting An External Tad

    Telephone and external devices Connecting an external Connections The external TAD must be connected as shown in the illustration below. You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen”...

  • Page 50: Recording An Outgoing Message (Ogm)

    Start to send a fax.” the fax machine for you. Brother does not recommend the use of a Note PABX line. PABX limitations in general can • You need to turn the Remote Codes...

  • Page 51: External And Extension Telephones

    Telephone and external devices External and extension Operation from external or extension telephones telephones If you answer a fax call on an extension telephone, or an external telephone that is Note correctly connected to the machine through You need to turn the Remote Codes the T-piece connection, you can make your setting to on to use the Remote Activation machine take the call by using the Remote...

  • Page 52: Using A Non-Brother Cordless External Handset

    F/T mode, it will start to sound the F/T (fast double-ring) after the initial ring delay. If you If your non-Brother cordless telephone is pick up the call on an extension telephone connected to the telephone line cord (see...
  • Page 53 Telephone and external devices Changing the Remote Codes The preset Remote Activation Code is l51 (l91 for New Zealand). The preset Remote Deactivation Code is #51 (#91 for New Zealand). If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 555.

  • Page 54: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Speed dialling You can dial in any of the following ways. Press Address Book. Press the three-digit number you want Manual dialling to call. You can also display the numbers in alphabetical order by Use the dial pad to enter all the digits of the pressing on the Touchscreen.

  • Page 55: Search

    Dialling and storing numbers Search Fax redial You can search alphabetically for names you If you are sending a fax automatically and the have stored in the One Touch and Speed Dial line is busy, the machine will automatically memories. (See Storing One Touch Dial redial up to three times at five minute numbers on page 50 and Storing Speed Dial intervals.

  • Page 56: Storing Numbers

    Chapter 7 Storing numbers You can set up your machine to do the following types of easy dialling: One Touch, Speed Dial and Groups for Broadcasting faxes. You can also specify the default resolution for each One Touch and Speed Dial number.

  • Page 57: One Touch And Speed Dial Storage Options

    Dialling and storing numbers One Touch and Speed Dial Storage Options The following chart shows the selections for the settings for One Touch and Speed Dial numbers. When you store numbers, the LCD instructs you to choose from the options shown in the following steps.

  • Page 58: Storing One Touch Dial Numbers

    Chapter 7 Storing One Touch Dial Press d or c to select numbers Fax, IFAX, E-Mail B&W PDF, Your machine has 20 One Touch keys where E-Mail B&W TIFF, you can store 40 fax or telephone numbers or E-Mail Color PDF, E-mail addresses for automatic dialling.
  • Page 59 Dialling and storing numbers To save a fax/scan resolution along with Select the resolution from 100 dpi, the number/E-mail address, go to the 200 dpi or 300 dpi. appropriate step as shown in the  If you chose E-Mail Gray PDF, go following table.

  • Page 60: Storing Speed Dial Numbers

    Chapter 7 Storing Speed Dial numbers Note • If you selected an E-mail Registration You can store your frequently used numbers Type in step e and save the E-mail as Speed Dial numbers, so that when you dial address, you can only use the E-mail you will only have to press a few keys (for address when you are in Scan mode.

  • Page 61: Changing Or Deleting One Touch And Speed Dial Numbers

    Dialling and storing numbers Changing or Deleting One Select the resolution from 100 dpi, 200 dpi, 300 dpi or 600 dpi. Touch and Speed Dial  If you chose E-Mail Color PDF, numbers go to step m. If you chose E-Mail Color JPEG ...

  • Page 62: Tone Or Pulse (Not Available In New Zealand)

    Chapter 7 Tone or Pulse (not available in Press Name: Number/Address: New Zealand) Resolution: or PDF Type: If you have a Pulse dialling service, but need to send Tone signals (for example, for Do one of the following: telephone banking), follow the instructions ...

  • Page 63: Making Copies

    Making copies How to copy Press Mono Start or Colour Start. Note The following steps show the basic copy If the LCD shows Please Wait and the operation. For details about each option, see machine stops copying while you are the Advanced User's Guide.

  • Page 64: Printing Data From A Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    With the Direct Print feature, you do not need Choose Brother MFC-XXXX Printer (1) a computer to print data. You can print by just and check the Print to file box (2).

  • Page 65: Printing Data Directly From The Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    Printing data from a USB Flash memory drive or digital camera supporting mass storage Printing data directly Note from the USB Flash • Make sure your digital camera is turned memory drive or digital • If your machine has been set to Secure camera supporting Function Lock On, you may not be able to access Direct Print.

  • Page 66: Changing The Default Settings For Direct Print

    Chapter 9 Changing the default settings Press a or b to display an option setting you need to change. for direct print Press the option and change the setting. You can change the default settings for Direct Note Print. • You can choose the following settings: Connect your USB Flash memory drive Paper Size or digital camera to the USB direct...

  • Page 67: How To Print From A Computer

    Printing for Windows or Printing and Faxing for Macintosh in the Software User's Guide for the details about the print settings.) Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) From your application, choose the Print command.

  • Page 68: How To Scan To A Computer

    You can use ControlCenter4 on your computer. Load your document. (See How to load documents on page 26.) Open ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open. Choose Home Mode or Advanced Mode before you use ControlCenter4.
  • Page 69 How to scan to a computer Set the file type for saving to a folder. By default, the scanned data is saved as JPEG (*.jpg). Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type pull-down list.
  • Page 70 Chapter 11 Click OK. Click File. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

  • Page 71: Changing The Scan Key Settings

    SCAN key settings You can change your machine’s SCAN key settings using ControlCenter4. Open ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open. Make sure the machine you want to use is selected from the Model pull-down list.
  • Page 72 Chapter 11 Choose the File tab. You can change the default settings. 1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the Browse button.

  • Page 73: Scanning Using The Scan Key

    How to scan to a computer Scanning using the SCAN key Load your document. (See How to load documents on page 26.) Press (SCAN). Press Scan to PC. Press File. (For Network users) Press a or b to choose the destination computer you want to send to. Press OK.

  • Page 74: A Routine Maintenance

    Routine maintenance Replacing the consumable items The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.
  • Page 75 Routine maintenance LCD messages Consumable item Approximate life How to replace Model name to replace Toner cartridge <Black> See page 70. TN-340BK Toner Low X = Black, Cyan, 1 2 3 Prepare New 2,500 pages TN-348BK Magenta, Yellow Toner 1 2 5 6,000 pages Cartridge.X <Cyan, Magenta,...
  • Page 76 Belt Unit Waste toner box See page 88. WT-300CL Replace WT Box 50,000 pages Fuser unit Call your Brother dealer for a Replace Parts 100,000 pages replacement fuser unit. Fuser Unit Laser unit Call your Brother dealer for a Replace Parts 100,000 pages replacement laser unit.
  • Page 77 Note • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste.

  • Page 78: Replacing A Toner Cartridge

    Actual page count will vary depending on will indicate which colour you need to replace. your average type of document. When a A new or unused Brother Original toner toner cartridge is running low, the LCD shows cartridge will reset the Replace Toner mode.
  • Page 79 Routine maintenance Replacing the toner cartridges Hold the green handle of the drum unit. Pull the drum unit out until it stops. Make sure that the machine is turned Press the front cover release button and then open the front cover.
  • Page 80 See To use the product safely in the Safety Brother collection program. If you choose and Legal Booklet for how to clean the not to return your used consumable, machine.
  • Page 81 Routine maintenance Push to release the latches of the Clean the corona wires inside the drum corona wire cover (1), and then open the unit by gently sliding the green tabs from cover. left to right and right to left several times. Note Be sure to return the tab to the home position (a) (1).
  • Page 82 • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges.
  • Page 83 Routine maintenance Pull off the protective cover. Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit.

  • Page 84: Replacing The Drum Unit

    The drum unit has exceeded its rated life. Close the front cover of the machine. Please replace the drum unit with a new one. We recommend a Brother Original drum unit Note be installed at this time. After you replace a toner cartridge, DO...
  • Page 85 Routine maintenance Replacing the drum unit Hold the green handle of the drum unit. Pull the drum unit out until it stops. IMPORTANT • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
  • Page 86 Turn the green lock lever (1) at the left of IMPORTANT the machine anticlockwise to the release position. Holding the green • We recommend that you place the drum handles of the drum unit, lift the front of unit and/or the toner cartridge on a clean, the drum unit and remove it from the flat surface with a sheet of disposable machine.
  • Page 87 • Go to http://www.brother.com/original/ index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste.
  • Page 88 Unpack the new drum unit and remove Hold the handle of the toner cartridge the protective cover. and slide the toner cartridge into the new drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit.
  • Page 89 Routine maintenance Make sure the green lock lever (1) is in Turn the green lock lever (1) clockwise the release position as shown in the to the lock position. illustration. Push the drum unit in until it stops. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...

  • Page 90: Replacing The Belt Unit

    Replacing the belt unit Resetting the drum counter When you replace a drum unit with a new Model name: BU-300CL one, you will need to reset the drum counter by completing the following steps: A new belt unit can print approximately 50,000 A4 or Letter size single-sided pages.
  • Page 91 Routine maintenance Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Pull the drum unit out until it stops.
  • Page 92 Turn the green lock lever (1) at the left of IMPORTANT the machine anticlockwise to the release position. Holding the green • We recommend that you place the drum handles of the drum unit, lift the front of unit and/or the toner cartridge on a clean, the drum unit and remove it from the flat surface with a sheet of disposable machine.
  • Page 93 Routine maintenance • To avoid print quality problems, DO NOT Hold the green handle of the belt unit touch the shaded parts shown in the with both hands and lift the belt unit up, illustrations. then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
  • Page 94 Put the new belt unit back in the Make sure the green lock lever (1) is in machine. Make sure the belt unit is level the release position as shown in the and fits firmly into place. illustration. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...
  • Page 95 Routine maintenance Resetting the belt unit counter Turn the green lock lever (1) clockwise to the lock position. When you replace a belt unit with a new one, you will need to reset the belt unit counter by completing the following steps: Press MENU.

  • Page 96: Replacing The Waste Toner Box

    Replacing the waste toner box Press the front cover release button and then open the front cover. Model name: WT-300CL A new waste toner box can print approximately 50,000 A4 or Letter size single-sided pages. Replace Parts WT Box End Soon If the LCD shows Replace Parts WT Box End Soon, it means the waste toner box is near the end of its life.
  • Page 97 Routine maintenance Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.

  • Page 98: To Avoid Print Quality Problems, Do Not

    • To avoid print quality problems, DO NOT IMPORTANT touch the shaded parts shown in the illustrations. • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

  • Page 99: Hold The Green Handle Of The Belt Unit

    Routine maintenance Hold the green handle of the belt unit Remove the two pieces of orange with both hands and lift the belt unit up, packing material and discard them. then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
  • Page 100 Hold the green handle of the waste toner Unpack the new waste toner box and box and remove the waste toner box put the new waste toner box in the from the machine. machine using the green handle. Make sure the waste toner box is level and fits firmly into place.
  • Page 101 Routine maintenance Put the belt unit back into the machine. Make sure the green lock lever (1) is in Make sure the belt unit is level and fits the release position as shown in the firmly into place. illustration. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...
  • Page 102 Turn the green lock lever (1) clockwise to the lock position. Push the drum unit in until it stops. Close the front cover of the machine.

  • Page 103: Cleaning And Checking The Machine

    Routine maintenance Cleaning and Checking Cleaning the outside of the machine the machine Turn off the machine. Unplug the Clean the outside and inside of the machine telephone line cord first, disconnect all regularly with a dry, lint-free cloth. When you cables, and then unplug the power cord replace the toner cartridge or the drum unit, from the electrical socket.

  • Page 104: Cleaning The Scanner Glass

    Cleaning the scanner glass Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust. Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.

  • Page 105: Cleaning The Laser Scanner Windows

    Routine maintenance Cleaning the laser scanner In the ADF unit, clean the white bar (1) and the scanner glass strip (2) windows underneath it with a soft lint-free cloth moistened with water. Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
  • Page 106 Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 107 Routine maintenance Wipe the four scanner windows (1) with IMPORTANT a dry, lint-free cloth. • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 108 Match the guide ends (2) of the drum Push the drum unit in until it stops. unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.

  • Page 109: Cleaning The Corona Wires

    Routine maintenance Cleaning the corona wires Hold the green handle of the drum unit. Pull the drum unit out until it stops. If you have print quality problems, clean the four corona wires as follows: Press the front cover release button and then open the front cover.
  • Page 110 Hold the handle of the toner cartridge Push to release the latches of the and slightly push it toward the machine corona wire cover (1), and then open the to unlock it. Then pull it out of the drum cover. unit.
  • Page 111 Routine maintenance Clean the corona wires inside the drum Close the corona wire cover. unit by gently sliding the green tabs from left to right and right to left several times. Repeat steps d to f to clean each of three remaining corona wires.
  • Page 112 Hold the handle of the toner cartridge Push the drum unit in until it stops. and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit.

  • Page 113: Cleaning The Drum Unit

    Routine maintenance Cleaning the drum unit Press the front cover release button and then open the front cover. If your printout has coloured dots at 94 mm intervals, follow the steps below to solve the problem. Make sure that the machine is in the Ready mode.
  • Page 114 Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 115 Routine maintenance Hold the handle of the toner cartridge IMPORTANT and slightly push it to unlock it. Then pull it out of the drum unit. Repeat this for all • We recommend that you place the drum the toner cartridges. unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you...
  • Page 116 Turn the drum unit over by holding the On the problem colour drum, use the green handles. Make sure that the drum numbered markers next to the drum unit gears (1) are on the left hand side. roller to find the mark. For example, a cyan dot in column 2 on the check sheet would mean that there is a mark on the cyan drum in the "2"...
  • Page 117 Routine maintenance Turn the drum unit gear toward you by Hold the handle of the toner cartridge hand while looking at the surface of the and slide the toner cartridge into the suspected area. drum unit, then slightly pull it toward you until you hear it click into place.
  • Page 118 Make sure the green lock lever (1) is in Turn the green lock lever (1) clockwise the release position as shown in the to the lock position. illustration. Push the drum unit in until it stops. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...

  • Page 119: Cleaning The Paper Pick-Up Rollers

    Routine maintenance Cleaning the paper pick-up Plug the machine’s power cord back into the electrical socket first, connect all rollers cables, and then plug in the telephone line cord. Turn on the machine. If you have paper feed problems, clean the pick-up rollers as follows: Turn off the machine.

  • Page 120: Calibration

    Calibration Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with The output density for each colour may vary it to remove dust. depending on the environment the machine is in such as temperature and humidity.

  • Page 121: Auto Registration

    Routine maintenance Auto Registration Note • If an error message is displayed, press Mono Start or Colour Start and try again. Registration (For more information, see Error and If solid areas of colour or images have cyan, maintenance messages on page 115.) magenta or yellow fringes, you can use the ®...

  • Page 122: Manual Registration

    Manual Registration Frequency (Colour Correction) If colour still appears incorrectly after auto- registration, you will need to perform manual You can set how often the colour correction registration. (Colour Calibration and Auto Registration) occurs. The default setting is Normal. The Press MENU.

  • Page 123: Troubleshooting

    The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 124 Wait 30 minutes, switch condensation may form inside OFF and close the cover, then switch ON. If the machine after a room this does not clear the error, call your Brother temperature change. dealer. You tried to poll a fax machine Check the other fax machine’s polling setup.
  • Page 125 Troubleshooting Error Message Cause Action The document was not inserted See Document jams on page 123 or Using Document Jam or fed correctly, or the document the automatic document feeder (ADF) scanned from the ADF was too on page 26. long.
  • Page 126 Error Message Cause Action The belt unit is not installed Re-install the belt unit. (See Replacing the No Belt Unit correctly. belt unit on page 82.) The machine is out of paper or Do one of the following: No Paper paper is not correctly loaded in ...
  • Page 127 (See Transferring your faxes or Fax Journal report on page 122.)  If the problem continues, call your Brother dealer. The protect switch of the USB Turn off the protect switch of the USB Flash Protected Device Flash memory drive is on.
  • Page 128 (See Resetting the drum counter installed. on page 82.) It is time to replace the fuser Call your Brother dealer or a Brother Replace Parts unit. Authorized Service Center to replace the Fuser Unit fuser unit.
  • Page 129 Troubleshooting Error Message Cause Action The paper size specified in the Open the back cover (face-up output tray) to Small paper printer driver is too small for the let the printed paper out on the face-up output machine to deliver it to the Face- tray and then press Mono Start or down output tray.

  • Page 130: Transferring Your Faxes Or Fax Journal Report

    Transferring your faxes or Fax Transferring faxes to your PC Journal report You can transfer the faxes from your machine’s memory to your PC. If the LCD shows: Make sure that you have installed  Print Unable XX MFL-Pro Suite on your PC, and then ...

  • Page 131: Document Jams

    Troubleshooting Document jams Document is jammed under the document cover Document is jammed in the Take out any paper from the ADF that is top of the ADF unit not jammed. Lift the document cover. Take out any paper from the ADF that is not jammed.

  • Page 132: Removing Small Documents Jammed In The Adf

    Removing small documents Document is jammed at the jammed in the ADF output tray Lift the document cover. Take out any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.

  • Page 133: Paper Jams

    Troubleshooting Paper jams When loading paper in the MP tray, make sure that the paper stays under the maximum paper mark (1) on both Paper is jammed in the sides of the tray. MP tray If the LCD shows Jam MP, follow these steps: Remove the paper from the MP tray.

  • Page 134: Paper Is Jammed In Paper Tray 1 Or Tray 2

    Paper is jammed in paper WARNING tray 1 or tray 2 DO NOT touch the shaded parts shown in If the LCD shows Jam Tray 1 or the illustration. These rollers may be Jam Tray 2, follow these steps: rotating at high speed. Pull the paper tray completely out of the machine.

  • Page 135: Paper Is Jammed At The Back Of The Machine

    Troubleshooting Paper is jammed at the back IMPORTANT of the machine If the paper cannot easily be removed in this direction, stop and follow the If the LCD shows Jam Rear, a paper jam instructions for Paper is jammed inside the occurred behind the back cover.
  • Page 136 Pull the green tabs (2) at the left and CAUTION right hand sides toward you and fold down the fuser cover (1). HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

  • Page 137: Paper Is Jammed Inside The Machine

    Troubleshooting Paper is jammed inside the Close the fuser cover (1). machine If the LCD shows Jam Inside, follow these steps: Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
  • Page 138 Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 139 Troubleshooting Pull out the jammed paper slowly. IMPORTANT • We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. •...
  • Page 140 Match the guide ends (2) of the drum Push the drum unit in until it stops. unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.

  • Page 141: Paper Is Jammed Underneath Paper Tray 1

    Troubleshooting Paper is jammed underneath WARNING paper tray 1 DO NOT touch the shaded parts shown in If the LCD shows Jam Duplex, follow these the illustration. These rollers may be steps: rotating at high speed. Leave the machine turned on for 10 minutes to cool down.
  • Page 142 If the paper is not caught in the paper CAUTION tray, open the back cover. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
  • Page 143 Troubleshooting Push down and pull the green tabs at Close the fuser cover (1). the left and right hand sides toward you and fold down the fuser cover (1). Fully close the back cover. Put the paper tray firmly back in the machine.

  • Page 144: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

  • Page 145: Receiving Faxes

    If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast double-ring to alert you to answer voice calls.
  • Page 146 Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly. (See Connecting an external TAD on page 41.) Connect the external TAD as shown in the illustration on page 41.

  • Page 147: Handling Incoming Calls

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 148: Printing Difficulties

    ® (Windows 7 and Windows Server 2008 R2) Click the Start button and Devices and Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked. ® (Windows Vista ) Click the Start button, Control Panel, Hardware and Sound, and then Printers.

  • Page 149: Accessing Brother Support (Macintosh)

    Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. OCR does not work.
  • Page 150 Paper handling difficulties Difficulties Suggestions The machine does not feed paper.  If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a If there is paper in the paper tray, make sure it is straight. If the paper is curled, ...

  • Page 151: Network Difficulties

    It is necessary to set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:  In Name: Enter any description, for example Brother PC-FAX Rx.  In Port number: Enter 54926.
  • Page 152 Firewall software, see the User's Guide for your software or contact the software manufacturer.  Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the Model pop-up menu of ControlCenter2. Cannot connect to wireless Investigate the problem using the WLAN Report. Press MENU, Print Reports, network.

  • Page 153: Setting Dial Tone Detection

    Troubleshooting Setting Dial Tone detection Telephone line interference / VoIP When you send a fax automatically, by default your machine will wait for a fixed If you are having difficulty sending or amount of time before it starts to dial the receiving a fax due to possible interference number.

  • Page 154: Improving The Print Quality

    Note Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources. To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications.
  • Page 155 Identify the missing colour and put in a new toner cartridge. (See Replacing a Toner cartridge on page 70.) To identify the colour of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 156 Put in a new toner cartridge. (See Replacing a Toner cartridge colours are missing on page 70.) To identify the colour of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 157 Troubleshooting Examples of poor print Recommendation quality The colour of your printouts is  Make sure Toner Save mode is off in the control panel of the machine not what you expected or the printer driver.  Perform the calibration. (See Calibration on page 112.) ...
  • Page 158 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. that colour. (See Replacing a Toner cartridge on page 70.) To identify the colour of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Put in a new drum unit. (See Replacing the drum unit on page 77.) Thin lines do not print ...
  • Page 159 Troubleshooting Examples of poor print Recommendation quality Poor fixing  Make sure that the media type settings in the printer driver and in the machine's Paper Type menu matches the type of paper you are using. (See Acceptable paper and other print media on page 21 and Basic tab in the Software User's Guide.) ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 160 Examples of poor print Recommendation quality Envelope creases  Make sure that the two grey envelope levers are pulled down when you are printing envelopes.  If creases occur with the envelope levers in the envelope position, print with the back cover opened and feed one envelope at a time from the MP tray.

  • Page 161: Machine Information

    Setting Lock password 3 All Settings You can reset all the machine settings back to the settings that were default factory settings. Brother strongly recommends you perform this operation when you dispose of the machine. Note Unplug the interface cable before you...

  • Page 162: How To Reset The Machine

    How to reset the machine Press MENU. Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Reset. Press Reset. Press Network, Address & Fax or All Settings to choose the reset function you want to use. Do one of the following;...

  • Page 163: C Menu And Features

    Menu and features On-screen MENU button and programming mode keys Your machine is designed to be easy to Access the main menu. operate with LCD on-screen programming using the menu buttons on the Touchscreen. User-friendly programming helps you take full MENU advantage of all the menu selections your machine has to offer.

  • Page 164: Menu Table

    Menu table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page...
  • Page 165 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Paper Size Sets the size and General Setup Tray Setting Tray#1 type of paper in paper (Continued) (Continued) tray #1. Letter Legal Executive A5 L Folio Paper Type Thin...
  • Page 166 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Chooses the tray that General Setup Tray Setting Tray Use:Copy Tray#1 Only will be used for Copy (Continued) (Continued) Tray#2 Only mode. MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper...
  • Page 167 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Adjusts the ring General Setup Volume Ring volume. (Continued) Med* High — Adjusts the beeper Beeper volume. Med* High — Adjusts the speaker Speaker volume. Med* High —...
  • Page 168 MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — (2 - 10) Sets the number of Setup Receive Ring Delay rings before the (In Fax mode machine answers in only) (Example for Fax Only or Fax/Tel Australia) mode.
  • Page 169 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Makes printouts Setup Receive Print Density darker or lighter. (Continued) (In Fax mode only) (Continued) Fax Rx Stamp — Prints the received time and date on the Off* top of the received faxes.
  • Page 170 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — You can set the Dial Restrict. Dial Pad Off* machine to restrict (Continued) Enter # twice dialling when using the dial pad. — You can set the One Touch Dial Off* machine to restrict Enter # twice...
  • Page 171 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — If you have Call Miscellaneous Call Waiting Waiting as well as (Continued) (Continued) (For New Off* FaxAbility, set the Zealand only) Call Waiting to On. See Advanced User's Guide The factory settings are shown in Bold with an asterisk.
  • Page 172 MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Choose the Printer Emulation Auto* emulation mode. HP LaserJet BR-Script 3 — Prints a list of the Print Options Internal Font HP LaserJet machine’s internal BR-Script 3 fonts.
  • Page 173 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Print Chart — — Print the chart to Printer Manual Regist. manually check the (Continued) registration of the colours. — Sets the correction Set Regist. 1 Magenta Left value on the chart 2 Cyan Left you printed from...
  • Page 174 — — — You can print an Order Form accessories order form to fill out and send to you Brother dealer. See Advanced User's Guide See Quick Setup Guide The factory settings are shown in Bold with an asterisk.
  • Page 175 Menu and features MENU Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — Chooses the BOOT Wired LAN TCP/IP Boot Method Auto* Network method that best Static suits your needs. RARP BOOTP DHCP (IP Boot Specifies the number of setting Tries) [00000-32767]...
  • Page 176 — Enable or Disable IPv6 the IPv6 protocol. If Off* you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — — Chooses the Ethernet Auto* Ethernet link mode. 100B-FD 100B-HD...
  • Page 177 Menu and features Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — Chooses the BOOT WLAN TCP/IP Boot Method Auto* Network method that best (Continued) Static suits your needs. RARP BOOTP DHCP (IP Boot — Specifies the number of setting Tries) [00000-32767]...
  • Page 178 — Enable or Disable IPv6 the IPv6 protocol. If Off* you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. Setup Wizard — — — You can configure your internal print server. — —...
  • Page 179 Menu and features Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — You can see the WLAN WLAN Status Signal Strong Network current wireless (Continued) (Continued) (Continued) Medium network signal strength. Weak None — — You can see the SSID current SSID.
  • Page 180 Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Name Enter the POP3 E-mail/IFAX Setup Server POP3 POP3 Server Network (Up to 64 server address. (Continued) (Continued) (Continued) characters) IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the POP3 POP3 Port 110* port number.
  • Page 181 Menu and features Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — Selects the E-mail/IFAX Setup Mail RX Header Network contents of the mail (Continued) (Continued) (Continued) Subject+From+To header to be printed. None* Del Error Mail — Deletes error mails automatically.
  • Page 182 MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — You can check the Machine Info. Serial No. serial number of your machine. — — You can check the Page Counter Total number of total Fax/List pages the machine has printed during its...
  • Page 183 Menu and features MENU Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Chooses the receive Initial Setup Receive Mode Fax Only* mode that best suits Fax/Tel your needs. External TAD Manual — — Puts the date and Date&Time Date&Time time on the LCD and...
  • Page 184 FAX ( Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Stores up to 40 One Address Book More Set One Touch Dial Touch Dial numbers, so you can dial by pressing one key (and Mono Start or Colour Start).
  • Page 185 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Delayed Fax — — — Sets the time of day in 24 hour format that Off* delayed faxes will be sent. Real Time TX — — —...
  • Page 186 COPY ( Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page — — — You can choose the Quality Auto* Copy resolution for Text your type of document. Photo Graph Enlarge/Reduce — — — — 100%* You can choose the Enlarge 104% EXE i LTR enlargement ratio for...
  • Page 187 Menu and features Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page — — — Chooses the tray that Tray Use Tray#1 Only will be used for the Tray#2 Only copy operation. MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper...
  • Page 188 Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page — — Adjusts the green Color Adjust Green colour for copies. (Continued) Adjusts the blue Blue colour for copies. — — — You can save your Set New Default Quality copy settings as the Brightness...
  • Page 189 Menu and features SCAN ( Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — You can choose the Scan to USB Quality Color 100 dpi* scan resolution and Color 200 dpi file format for your document. Color 300 dpi Color 600 dpi Gray 100 dpi...
  • Page 190 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Glass ScanSize — — To scan a Letter, Scan to USB Legal or Folio size (Continued) Letter document, you'll need to change the Legal/Folio Glass Scan Size setting. — —...
  • Page 191 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Profile name) — (If you chose a Scan to Network File Type B&W option in (Continued) (Continued) (Continued) the Quality setting) PDF* PDF/A Secure PDF Signed PDF TIFF —...
  • Page 192 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Profile name) — You can choose the Scan to FTP Quality Color 100 dpi* scan resolution and Color 200 dpi file format for your document. Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi...
  • Page 193 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Profile name) — You can choose the Scan to FTP File Size Small file size for colour or (Continued) (Continued) Middle* greyscale scanning. Large — You can choose File Name BRNXXXXXXXXXX* preset file names.
  • Page 194 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — (If you chose a Scan to E-mail Manual/ File Type B&W option in (Continued) (Continued) Address Book the Quality (Continued) setting) PDF* PDF/A Secure PDF Signed PDF TIFF Duplex Scan —...
  • Page 195 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — You can have your Scan to PC text document (Continued) converted to an editable text file. — — — You can scan a File monochrome or a colour document into...

  • Page 196: Other Functions

    Other Functions Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Direct Print (Select File) Sets the paper size Print | Paper Size Settings / when printing directly Letter (Copy Pages from the USB flash (001–999)) memory drive. Legal Executive A5 L...
  • Page 197 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Select File) Enables or disables Direct Print Print Collate Settings / page collation when (Continued) (Continued) (Copy Pages printing directly from (001–999)) the USB Flash memory drive. (Continued) Chooses the tray Tray Use...
  • Page 198 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Sets the default Direct Print Default Settings Paper Type Thin media type when (Continued) (Continued) Plain* printing directly from the USB flash Thick memory drive. Thicker Recycled Paper Glossy Multiple Page —...
  • Page 199 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Secure Print (Select User) (Select Secure You can print data Password: Print Print Job) saved in the memory Delete drive when you enter your four-digit password. (The Secure Print button on the LCD becomes active...

  • Page 200: Entering Text

    Entering text When you are setting certain menu selections, you may need to enter text into the machine. Press repeatedly to choose between letters, numbers or special characters. Press change between upper case and lower case. Inserting spaces To enter a space, press the space key button or c. Making corrections If you entered an incorrect character and want to change it, use the arrow buttons to move the cursor under the incorrect character.

  • Page 201: D Specifications

    Specifications General Note This chapter provides a summary of the machine’s specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 256 MB LCD (liquid crystal Touchscreen 5 in. (12.6 cm) Colour LCD...
  • Page 202 Noise level Sound power Operating d = 6.70 B (A) (Colour Copying): Operating d = 6.67 B (A) (Monochrome Copying): Office equipment with L d > 6.30 B (A) is not suitable for use in room where people do primarily intellectual work. Such equipment should be placed in separate rooms because of the noise emission.

  • Page 203: Document Size

    Specifications Document Size Document Size ADF Width: 147.3 to 215.9 mm (Single-sided) ADF Length: 147.3 to 356.0 mm Scanner Glass Max. 215.9 mm Width: Scanner Glass Max. 355.6 mm Length: Document Size ADF Width: 147.3 to 215.9 mm (2-sided (Duplex)) ADF Length: 147.3 to 356.0 mm...

  • Page 204: Print Media

    Print media Paper Input Paper Tray  Paper Type: Plain paper, Thin paper or Recycled paper  Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal and Folio  Paper Weight: 60 to 105 gsm ...
  • Page 205 Specifications Duplex  Manual Duplex: Printing  Automatic Duplex:  Paper Size (Automatic Duplex): Paper Weight 60 to 105 gsm  (Automatic Duplex):  Paper Type Plain paper, Thin paper, Recycled paper or (Automatic Duplex): Glossy paper For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.

  • Page 206: Fax

    Compatibility ITU-T Super Group 3 Modem Speed Automatic Fallback: 33,600 bps 2-sided (Duplex) Print Receiving Automatic 2-sided (Duplex) Yes (from ADF) Sending Scanning Width Max. 208 mm Printing Width Max. 208 mm Greyscale 8 bit/256 levels Resolution Horizontal: 8 dot/mm Vertical ...

  • Page 207: Copy

    Specifications Copy Colour/Black Yes/Yes Copy Width Max. 210 mm Automatic 2-sided (Duplex) Yes (from ADF) Copy Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 1200 × 600 dpi Resolution First Copy Out Time Less than 19 seconds (from the READY mode and standard (Monochrome)

  • Page 208: Scanner

    Yes (from ADF) (Duplex) Scanning Greyscale 256 levels For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows...

  • Page 209: Printer

    Specifications Printer Automatic 2-sided (Duplex) Print Emulations ® PCL6, BR-Script3 (PostScript 3™) 600 dpi × 600 dpi, 2400 dpi (2400 × 600) quality Resolution Print Speed Up to 14 sides/minute (7 sheets/minute) (Monochrome Duplex) (A4 size) Print Speed Up to 14 sides/minute (7 sheets/minute) (Colour Duplex) (A4 size) Print Speed...

  • Page 210: Interfaces

    Interfaces It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 2 metres long. Use an Ethernet UTP cable category 5 or greater. Ethernet IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode) Wireless LAN Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 211: Direct Print Feature

    Direct Print feature Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), ® PostScript 3™ (created by Brother BR-Script 3 printer driver), XPS version 1.0.

  • Page 212: Scan To Usb Feature

    Scan to USB feature File formats Black and white TIFF, PDF, PDF/A, Secure PDF, Signed PDF Color and Gray document JPEG, PDF, PDF/A, Secure PDF, Signed PDF, XPS...

  • Page 213: Computer Requirements

    Specifications Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Processor Minimum Recommended Hard Disk Space Supported Supported Operating System Minimum Speed to install Version Software Interface Functions Drivers Applications ® ® ® ® 64 MB 256 MB 150 MB 500 MB...
  • Page 214 ® Internet Explorer 6.0 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. PC-Fax supports black and white only. (Letter/A4 size) ®...

  • Page 215: Consumable Items

    Specifications Consumable items Toner Cartridge Life Standard Toner Cartridge: TN-340BK (Black): Approx. 2,500 pages (A4 or Letter) TN-340C (Cyan): Approx. 1,500 pages (A4 or Letter) TN-340M (Magenta): Approx. 1,500 pages (A4 or Letter) TN-340Y (Yellow): Approx. 1,500 pages (A4 or Letter) High Capacity Toner Cartridge: TN-345C (Cyan): Approx.

  • Page 216: Network (Lan)

    Wireless Network WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES), 802.1x Security (LEAP, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS) Wireless Network AOSS™ Setup Support Utility See Computer requirements on page 205. BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.

  • Page 217: Index

    ......34 ControlCenter4 (for Windows telephone line interference ....145 See Software User’s Guide. sending ..........28 Cordless telephone (non-Brother) ....44 telephone line interference ....145 Fax/Tel mode answering at extension telephones ..44 F/T ring time (double-ring) ....34 Dialling fax detect ..........
  • Page 218 Greyscale ........198 One Touch changing ..........53 setting up ..........50 using ............. 46 HELP Out of Memory message ....... 119 LCD messages ........155 Menu Table .........156 Hook key ........7 Paper ..........21 how to load ........... 11 in paper tray ........
  • Page 219 Quality Scanner glass printing ........142 using ............. 27 Quick dial ..........50 Scanning Group dial See Software User’s Guide. changing ..........53 Serial number One Touch dial how to find changing ..........53 See inside front cover custom scan profile ......50 Sockets setting up ...........50 using ..........46 external telephone ......
  • Page 220 VoIP ............145 Volume, setting beeper ...........10 ring ............10 speaker ..........10 Waste toner box replacing ..........88 ® Windows See Software User’s Guide. Wireless Network See Quick Setup Guide and Network User’s Guide.
  • Page 221 Service & Support > Warranty. For warranty service (repair) of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC) Support –...
  • Page 222 This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

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