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Brother MFC-9970CDW Network User's Manual
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Brother MFC-9970CDW Network User's Manual

Multi-ptotocol on-board ethernet multi-function print server and wireless ethernet multi-function print server
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See also: Service Manual , Software User Manual
Multi-Protocol On-board Ethernet Multi-function Print Server and
Wireless Ethernet Multi-function Print Server
NETWORK
USER'S GUIDE
This Network User's Guide provides useful information of wired
and wireless network settings and security settings using your
Brother machine. You can also find supported protocol
information and detailed troubleshooting tips.
To find basic information about network and advanced network
features of your Brother machine, see the Network Glossary.
To download the latest manual, please visit the Brother Solutions
Center at (http://solutions.brother.com/). You can also download
the latest drivers and utilities for your machine, read FAQs and
troubleshooting tips or learn about special printing solutions from
the Brother Solutions Center.
Version 0
ENG

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Summary of Contents for Brother MFC-9970CDW

  • Page 1 Multi-Protocol On-board Ethernet Multi-function Print Server and Wireless Ethernet Multi-function Print Server NETWORK USER’S GUIDE This Network User's Guide provides useful information of wired and wireless network settings and security settings using your Brother machine. You can also find supported protocol information and detailed troubleshooting tips.

  • Page 2: Important Note

    Definitions of notes We use the following icons throughout this User’s Guide: IMPORTANT indicates a potentially hazardous situation which, if not avoided, IMPORTANT may result in damage to property or loss of product functionality. Notes tell you how you should respond to a situation that may arise or give tips Note about how the operation works with other features.

  • Page 3: Table Of Contents

    Table of Contents Introduction Network features............................1 Other Network features ........................2 Changing your machine’s network settings How to change your machine’s network settings (IP address, Subnet mask and Gateway) ....................3 Using the control panel........................3 Using the BRAdmin Light utility ......................3 Other Management Utilities ........................6 Web Based Management (web browser) ....................6 ®...
  • Page 4 Wireless configuration using the Brother installer application (For MFC-9560CDW) Before configuring the wireless settings ....................26 Configure the wireless settings........................26 Control panel setup Network menu............................31 TCP/IP ...............................31 Ethernet (wired network only)......................34 Status (For DCP-9055CDN, MFC-9460CDN and MFC-9465CDN)/Wired Status (For MFC-9560CDW) ........................34 Setup Wizard (wireless network only) ....................34 WPS or AOSS™...
  • Page 5 Security features Overview..............................60 Managing your network machine securely using SSL/TLS ..............61 Secure Management using Web Based Management (web browser) ..........61 Printing documents securely using SSL/TLS...................63 Sending or Receiving an E-mail securely ....................64 Configuration using Web Based Management (web browser) ............64 Sending an E-mail with user authentication ..................64 Sending or Receiving an E-mail securely using SSL/TLS..............65 Using IEEE 802.1x authentication ......................66...

  • Page 6: Introduction

    Introduction Network features Your Brother machine can be shared on a 10/100 MB wired or IEEE 802.11b/g wireless Ethernet network using the internal network print server. The print server supports various functions and methods of connection depending on the operating system you are running on a network supporting TCP/IP. The following chart shows what network features and connections are supported by each operating system.

  • Page 7: Other Network Features

    Introduction Operating Systems ® ® Mac OS X 10.4.11 - Windows Windows Server 10.6.x 2000/XP 2003/2008 ® Windows Vista ® Windows Vertical Pairing See Network Glossary. BRAdmin Professional 3 and Web BRAdmin are available as a download from http://solutions.brother.com/. ® Windows 7 only.

  • Page 8: Changing Your Machine's Network Settings

    Changing your machine’s network settings How to change your machine’s network settings (IP address, Subnet mask and Gateway) Using the control panel You can configure your machine for a network using the control panel Network menu. (See Control panel setup on page 31.) Using the BRAdmin Light utility The BRAdmin Light utility is designed for initial setup of Brother network connected devices.
  • Page 9 Changing your machine’s network settings Setting the IP address, Subnet Mask and Gateway using BRAdmin Light Note • You can download Brother's latest BRAdmin Light utility from http://solutions.brother.com/. • If you require more advanced machine management, use the latest version of BRAdmin Professional 3 utility that is available as a download from http://solutions.brother.com/.
  • Page 10 Changing your machine’s network settings Double-click the unconfigured device. ® Macintosh Windows Note • If the print server is set to its factory default settings (if you do not use a DHCP/BOOTP/RARP server), the device will appear as Unconfigured in the BRAdmin Light utility screen. •...

  • Page 11: Other Management Utilities

    Changing your machine’s network settings Other Management Utilities Your Brother machine has the following management utilities other than the BRAdmin Light utility. You can change your network settings using these utilities. Web Based Management (web browser) A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol).

  • Page 12: Web Bradmin (Windows ® )

    Changing your machine’s network settings ® Web BRAdmin (Windows Web BRAdmin is a utility for managing network connected Brother devices. This utility can search for Brother products on your network, view the status and configure the network settings. ® Unlike BRAdmin Professional 3, which is designed for Windows only, Web BRAdmin is a server based utility that can be accessed from any client PC with a web browser that supports JRE (Java Runtime Environment).

  • Page 13: Configuring Your Machine For A Wireless Network (For Mfc-9560Cdw)

    Configuring your machine for a wireless network (For MFC-9560CDW) Overview To connect your machine to your wireless network, we recommend you to follow the steps in the Quick Setup Guide using WPS or AOSS™ from the control panel menu. By using this method, you can easily connect your machine to your wireless network.

  • Page 14: Step By Step Chart For Wireless Network Configuration

    Configuring your machine for a wireless network (For MFC-9560CDW) Step by step chart for wireless network configuration For Infrastructure mode Confirm your network environment. See page 11.  Infrastructure mode  Ad-hoc mode See page 10 Connected to a computer with a WLAN access Connected to a wireless capable computer point/router without a WLAN access point/router...

  • Page 15: For Ad-Hoc Mode

    Configuring your machine for a wireless network (For MFC-9560CDW) For Ad-hoc mode Confirm your network environment. See page 11.  Ad-hoc mode  Infrastructure mode See page 9 Connected to a wireless capable computer Connected to a computer with a WLAN access without a WLAN access point/router point/router Confirm your wireless network setup method.

  • Page 16: Confirm Your Network Environment

    Configuring your machine for a wireless network (For MFC-9560CDW) Confirm your network environment Connected to a computer with a WLAN access point/router in the network (Infrastructure mode) 1 WLAN access point/Router ® If your computer supports Intel MWT (My WiFi Technology), you can use your computer as a Wi-Fi Protected Setup supported access point. 2 Wireless network machine (your machine) 3 Wireless capable computer connected to the WLAN access point/router 4 Wired computer which is not wireless capable connected to the WLAN access point/router with a...

  • Page 17: Confirm Your Wireless Network Setup Method

    Configuring your machine for a wireless network (For MFC-9560CDW) Confirm your wireless network setup method There are four methods to configure your wireless network machine. Use WPS/AOSS™ from the control panel menu (recommended), Setup Wizard from the control panel, the Brother installer application on the CD-ROM or the PIN Method of Wi-Fi Protected Setup.

  • Page 18: Configuration Using The Brother Installer Application On The Cd-Rom To Configure Your Machine For A Wireless Network

    Configuring your machine for a wireless network (For MFC-9560CDW) Configuration using the Brother installer application on the CD-ROM to configure your machine for a wireless network You can also use the Brother installer application on the CD-ROM we have provided with the machine. You will be guided by the on-screen instructions until you are able to use your Brother wireless network machine.
  • Page 19 Configuring your machine for a wireless network (For MFC-9560CDW) Configuration temporarily using a USB or network cable You can temporarily use a USB cable or network cable when you configure your Brother machine in this method.  You can remotely configure the machine from a computer that is also on the network using a USB cable You can configure the wireless settings of the machine using a USB cable temporarily connected to a wired or wireless computer.

  • Page 20: Configuration Using The Pin Method Of Wi-Fi Protected Setup To Configure Your Machine For A Wireless Network (Infrastructure Mode Only)

    Configuring your machine for a wireless network (For MFC-9560CDW) Configuration using the PIN Method of Wi-Fi Protected Setup to configure your machine for a wireless network (Infrastructure mode only) If your WLAN access point/router (A) supports Wi-Fi Protected Setup, you can also configure using the PIN Method of Wi-Fi Protected Setup.

  • Page 21: Configuring Your Machine For A Wireless Network (For Infrastructure Mode And Ad-Hoc Mode)

    Configuring your machine for a wireless network (For MFC-9560CDW) Configuring your machine for a wireless network (For Infrastructure mode and Ad-hoc mode) IMPORTANT • If you are going to connect your Brother machine to your network, we recommend that you contact your system administrator prior to installation.

  • Page 22: Configuring Your Machine When The Ssid Is Not Broadcast

    Configuring your machine for a wireless network (For MFC-9560CDW) Configuring your machine when the SSID is not broadcast Before configuring your machine we recommend you write down your wireless network settings. You will need this information before you continue with the configuration. Check and record the current wireless network settings.
  • Page 23 Configuring your machine for a wireless network (For MFC-9560CDW) Press Menu. Press a or b to choose Network. Press OK. Press a or b to choose WLAN. Press OK. Press a or b to choose Setup Wizard. Press OK. When WLAN Enable ? is displayed, press a or b to choose 1.On and press OK to accept. This will start the wireless setup wizard.
  • Page 24 Configuring your machine for a wireless network (For MFC-9560CDW) Enter the WPA key you wrote down in step a and press OK. Go to step o. (For information how to enter text, see the Quick Setup Guide.) To apply the settings, choose Yes. To cancel, choose No. Do one of the following: If you chose Yes, go to step p.

  • Page 25: Configuring Your Machine For An Enterprise Wireless Network

    Configuring your machine for a wireless network (For MFC-9560CDW) Configuring your machine for an enterprise wireless network Before configuring your machine we recommend you write down your wireless network settings. You will need this information before you continue with the configuration. Check and record the current wireless network settings.
  • Page 26 Configuring your machine for a wireless network (For MFC-9560CDW) Note • If you configure your machine using EAP-TLS Authentication, you must install the Client Certificate before you start configuration. If you have installed more than one certificate, we recommend you write down the certificate name you want to use.
  • Page 27 Configuring your machine for a wireless network (For MFC-9560CDW) Choose the Authentication method using a or b, and press OK. Do one of the following: If you chose LEAP, go to step q. If you chose EAP-FAST, go to step l. If you chose PEAP, go to step l.

  • Page 28: Using The Brother Installer Application On The Cd-Rom To Configure Your Machine For A Wireless Network

    Configuring your machine for a wireless network (For MFC-9560CDW) Enter the user ID you wrote down in step a. Press OK. (For information how to type text, see the Quick Setup Guide.) Do one of the following: If your Authentication method is EAP-TLS, go to step s. For other Authentication methods, go to step r.

  • Page 29: Using The Pin Method Of Wi-Fi Protected Setup

    Configuring your machine for a wireless network (For MFC-9560CDW) Using the PIN Method of Wi-Fi Protected Setup If your WLAN access point/router supports Wi-Fi Protected Setup (PIN Method), you can configure the machine easily. The PIN (Personal Identification Number) Method is one of the connection methods ®...
  • Page 30 Configuring your machine for a wireless network (For MFC-9560CDW) ® (Windows Vista Click the button and then Network. ® (Windows Click the button and then Devices and Printers. ® (Windows Vista Click Add a wireless device. ® (Windows Click Add a device. Choose your machine and click Next.

  • Page 31: Wireless Configuration Using The Brother Installer Application (For Mfc-9560Cdw)

    Wireless configuration using the Brother installer application (For MFC-9560CDW) Before configuring the wireless settings IMPORTANT • The following instructions will install your Brother machine in a network environment using the Brother installer application found on the CD-ROM we have provided with the machine. •...
  • Page 32 Wireless configuration using the Brother installer application (For MFC-9560CDW) For an enterprise wireless network configuration If you are configuring your machine for an IEEE 802.1x supported wireless network, record your Authentication method, Encryption method, User ID and Password. Network name: (SSID, ESSID) Communication Mode Authentication method Encryption mode...
  • Page 33 Wireless configuration using the Brother installer application (For MFC-9560CDW) Note • If you configure your machine using EAP-TLS Authentication, you must install the Client Certificate before you start configuration. If you have installed more than one certificate, we recommend you write down the certificate name you want to use.
  • Page 34 Wireless configuration using the Brother installer application (For MFC-9560CDW) (Macintosh) 1 Double-click the MFL-Pro Suite icon on your desktop. 2 Double-click the Utilities icon. 3 Double-click the Wireless Device Setup Wizard. Choose Yes, my Access Point supports WPS or AOSS and I want to use them. or No and then click Next.
  • Page 35 Wireless configuration using the Brother installer application (For MFC-9560CDW) ® (Windows XP SP2) Click Start and then Control Panel. Click the Network and Internet Connections icon. Click the Network Connections icon. Choose and right-click Wireless Network Connection. Click View Available Wireless Networks.

  • Page 36: Control Panel Setup

    Control panel setup Network menu The Network menu selections of the control panel allow you to set up the Brother machine for your network configuration. (For more information on how to use the control panel, see the Basic User's Guide.) Press Menu, then press a or b to choose Network.
  • Page 37 Control panel setup IP Address This field displays the current IP address of the machine. If you have chosen a Boot Method of Static, enter the IP address that you wish to assign to the machine (check with your network administrator for the IP address to use).
  • Page 38 Control panel setup Secondary WINS Server IP Address This field specifies the IP address of the secondary WINS server. It is used as a backup to the Primary WINS server address. If the Primary server is unavailable, the machine still can register itself with a secondary ®...

  • Page 39: Ethernet (Wired Network Only)

    Control panel setup Ethernet (wired network only) Ethernet link mode. Auto allows the print server to operate in 100BASE-TX full or half duplex, or in 10BASE-T full or half duplex mode by auto negotiation. Note If you set this value incorrectly, you may not be able to communicate with your print server. Status (For DCP-9055CDN, MFC-9460CDN and MFC-9465CDN)/Wired Status (For MFC-9560CDW) This field displays the current wired network status.

  • Page 40: Mac Address

    Control panel setup SSID This field displays the current wireless network SSID. The display shows up to 32 characters of the SSID name. Comm.Mode This field displays the current wireless network communication mode. MAC Address The MAC address is a unique number assigned for the machine's network interface. You can check your machine's MAC address from the control panel.

  • Page 41: Reset The Network Settings To The Factory Default

    Control panel setup Reset the network settings to the factory default You can reset the print server back to its default factory settings (resetting all information such as the password and IP address information). Note • This function resets all wired and wireless network settings to the factory default. •...

  • Page 42: Printing The Wlan Report (For Mfc-9560Cdw)

    Control panel setup Printing the WLAN report (For MFC-9560CDW) The WLAN Report prints your machine's wireless status report. If the wireless connection failed, check the error code on the printed report and refer to Troubleshooting in the Quick Setup Guide. Press Menu.

  • Page 43: Function Table And Default Factory Settings

    Control panel setup Function table and default factory settings DCP-9055CDN, MFC-9460CDN and MFC-9465CDN The factory settings are shown in Bold with an asterisk. Main menu Submenu Menu selections Options 4.Network 1.TCP/IP 1.Boot Method Auto* (DCP-9055CDN) Static 7.Network RARP (MFC-9460CDN BOOTP DHCP MFC-9465CDN) (If you choose Auto, RARP, BOOTP or DHCP, you will be...
  • Page 44 Control panel setup Main menu Submenu Menu selections Options 4.Network 1.TCP/IP 0.IPv6 (DCP-9055CDN) (continued) Off* — 2.Ethernet Auto* 7.Network (MFC-9460CDN 100B-FD 100B-HD MFC-9465CDN) 10B-FD (continued) 10B-HD — 3.Status Active 100B-FD Active 100B-HD Active 10B-FD Active 10B-HD Inactive 4.MAC Address — —...
  • Page 45 Control panel setup Main menu Submenu Menu selections Options 6.ScanTo Network — (If you choose Color option) 4.Network Color 100 dpi* (DCP-9055CDN) Color 200 dpi PDF* 7.Network Color 300 dpi PDF/A (MFC-9460CDN Color 600 dpi Secure PDF Gray 100 dpi SiPDF MFC-9465CDN) Gray 200 dpi...

  • Page 46: Mfc-9560Cdw

    Control panel setup MFC-9560CDW Main menu Submenu Menu selections Options 7.Network 1.Wired LAN 1.TCP/IP 1.Boot Method Auto* Static RARP BOOTP DHCP (If you choose Auto, RARP, BOOTP or DHCP, you will be asked to enter how many times the machine tries to obtain the IP address.) 2.IP Address [000-255].[000-255].[000-255].[000-255]...

  • Page 47: Set To Default

    Control panel setup Main menu Submenu Menu selections Options — 7.Network 1.Wired LAN 2.Ethernet Auto* (continued) (continued) 100B-FD 100B-HD 10B-FD 10B-HD 3.Wired Status — Active 100B-FD Active 100B-HD Active 10B-FD Active 10B-HD Inactive Wired OFF — — 4.MAC Address 5.Set to Default — 1.Reset 2.Exit 6.Wired Enable —...

  • Page 48: Menu Selections

    Control panel setup Main menu Submenu Menu selections Options 7.Network 2.WLAN 1.TCP/IP 7.WINS Server Primary (continued) (continued) (continued) [000-255].[000-255].[000-255].[000-255] [000].[000].[000].[000]* Secondary [000-255].[000-255].[000-255].[000-255] [000].[000].[000].[000]* 8.DNS Server Primary [000-255].[000-255].[000-255].[000-255] [000].[000].[000].[000]* Secondary [000-255].[000-255].[000-255].[000-255] [000].[000].[000].[000]* 9.APIPA 0.IPv6 Off* — 2.Setup Wizard 1.On 2.Off — 3.WPS/AOSS 1.On 2.Off...
  • Page 49 Control panel setup Main menu Submenu Menu selections Options 7.Set to Default — 7.Network 2.WLAN 1.Reset (continued) (continued) 2.Exit — 8.WLAN Enable 1.On 2.Off 3.Scan To FTP — (If you choose Color option) Color 100 dpi* Color 200 dpi PDF* Color 300 dpi PDF/A Color 600 dpi...
  • Page 50 Control panel setup Main menu Submenu Menu selections Options 4.ScanTo Network — (If you choose Color option) 7.Network Color 100 dpi* (continued) Color 200 dpi PDF* Color 300 dpi PDF/A Color 600 dpi Secure PDF Gray 100 dpi SiPDF Gray 200 dpi JPEG Gray 300 dpi (If you choose Gray option)

  • Page 51: Web Based Management

    Web Based Management Overview A standard Web Browser can be used to manage your machine using the HTTP (Hyper Text Transfer Protocol). You can get the following information from a machine on your network using a web browser.  Machine status information ...

  • Page 52: Password Information

    Web Based Management Note • If you are using a Domain Name System or enable a NetBIOS name, you can enter another name such as “Shared_Printer” instead of the IP address. • For example: http://Shared_Printer/ If you enable a NetBIOS name, you can also use the node name. •...

  • Page 53: Secure Function Lock 2.0

    Web Based Management Secure Function Lock 2.0 Secure Function Lock 2.0 from Brother helps you to save money and increase security by restricting the functions available on your Brother machine. Secure Function Lock allows you to configure passwords for selected users, granting them access to some, or all, of these functions, or limiting them to a page limit.
  • Page 54 Web Based Management If you want to restrict the PC printing by PC user login name, click PC Print Restriction by Login Name and configure the settings. (See Restricting PC print by PC user login name on page 50.) Scanning when using Secure Function Lock 2.0 The Secure Function Lock 2.0 feature allows the administrator to restrict which users are allowed to scan.
  • Page 55 Web Based Management Restricting PC print by PC user login name By configuring this setting, the machine can authenticate by PC user login name to allow a print job from a registered computer. Click PC Print Restriction by Login Name. The PC Print Restriction by Login Name screen will appear.

  • Page 56: Synchronize With Sntp Server

    Web Based Management Synchronize with SNTP server SNTP is the protocol used to synchronize the time used by the machine for Authentication with the SNTP time server (this time is not the time displayed on the LCD of the machine). You can synchronize the time used by the machine on a regular basis with the Coordinated Universal Time (UTC) provided by the SNTP time server.
  • Page 57 Web Based Management Synchronizing Interval  Enter the interval of hours which you want to synchronize to the server (1 to 168 hours). Note • You must configure Date&Time to synchronize the time used by the machine with the SNTP time server. Click Configure Date&Time and then configure Date&Time on the General Setup screen.

  • Page 58: Store Print Log To Network

    Web Based Management Store Print Log to Network The Store Print Log to Network feature allows you to save the print log file from your Brother machine to a network server using CIFS . You can record the ID, type of print job, job name, user name, date, time, the number of printed pages and color pages for every print job.
  • Page 59 Web Based Management Auth. Method  Choose the authentication method required for access to the CIFS server Auto, Kerberos NTLMv2 Kerberos is an authentication protocol which allows devices or individuals to securely prove their identity to network servers using a single sign-on.

  • Page 60: Error Detection Setting

    Web Based Management Error Detection Setting You can choose what action is taken when the print log cannot be stored to the server due to a network error. Choose Cancel Print or Ignore Log & Print in the Error Detection Setting of Store Print Log to Network.

  • Page 61: Understanding Error Messages

    Web Based Management Understanding Error Messages You can confirm the error status on the LCD of your machine or Connection Status in Web Based Management.  Server Timeout This message will appear when you cannot connect to the server. Make sure that: •...

  • Page 62: Using Store Print Log To Network With Secure Function Lock 2.0

    Web Based Management Using Store Print Log to Network with Secure Function Lock 2.0 When Secure Function Lock 2.0 is active the names of the registered users for copy, Fax RX and USB Direct Print (if available) functions will be recorded in the Store Print Log to Network report. Example of the print Log with Secure Function Lock 2.0 users: Changing the Scan to FTP configuration using a web browser Scan to FTP allows you to scan a document directly to an FTP server on your local network or on the Internet.
  • Page 63 Web Based Management Click FTP/Network Scan Profile on Administrator Settings page. Now you can configure and change the following Scan to FTP settings using a web browser.  Profile Name (Up to 15 characters) Host Address (FTP server address)  Username ...

  • Page 64: Changing The Scan To Network Configuration Using A Web Browser

    Web Based Management Changing the Scan to Network configuration using a web browser Scan to Network allows you to scan documents directly to a shared folder on a CIFS server located on your local network or the Internet. (For more information on the CIFS protocol, see the Network Glossary.) To enable the CIFS protocol, check the box for CIFS on Configure Protocol from the Network Configuration page.

  • Page 65: Security Features

    Security features Overview In today’s world there are many security threats to your network and the data that travels over it. Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.

  • Page 66: Managing Your Network Machine Securely Using Ssl/Tls

    Security features Managing your network machine securely using SSL/TLS To manage your network machine securely, you need to use the management utilities with security protocols. Secure Management using Web Based Management (web browser) We recommend to use HTTPS and SNMPv3 protocol for secure management. To use the HTTPS protocol, the following machine settings are required.
  • Page 67 Security features Make sure that the SNMP setting is enabled, and then click Advanced Setting of SNMP. You can configure the SNMP settings from the screen below. We have three SNMP connection modes of operation.  SNMPv3 read-write access With this mode the print server uses version 3 of the SNMP protocol. If you want to manage the print server securely, use this mode.

  • Page 68: Printing Documents Securely Using Ssl/Tls

    Security features SNMPv3 read-write access and v1/v2c read-only access  In this mode the print server uses the read-write access of version 3 and the read-only access of version 1 and version 2c of the SNMP protocol. Note When you use the SNMPv3 read-write access and v1/v2c read-only access mode, some Brother applications (e.g.

  • Page 69: Sending Or Receiving An E-Mail Securely

    Security features Sending or Receiving an E-mail securely Configuration using Web Based Management (web browser) You can configure secured E-mail sending with user authentication or E-mail sending and receiving using SSL/TLS on the Web Based Management screen. Start your web browser. Type “http://printer’s IP address/”...

  • Page 70: Sending Or Receiving An E-Mail Securely Using Ssl/Tls

    Security features You will also need to check SMTP-AUTH of SMTP Server Authentication Method to enable the SMTP server authentication. SMTP settings You can change the SMTP port number using Web Based Management. This is useful if your ISP (Internet ...

  • Page 71: Using Ieee 802.1X Authentication

    Security features Using IEEE 802.1x authentication You can configure IEEE 802.1x authentication for a wired or a wireless network. To use IEEE 802.1x authentication, you must install a certificate issued by a CA. Contact your network administrator or your ISP (Internet Service Provider) whether a CA certificate import is necessary. (For how to install a certificate, see Using Certificates for device security on page 69.) IEEE 802.1x authentication configuration using Web Based Management (web browser)
  • Page 72 Security features Note • If you are using a Domain Name System or enable a NetBIOS name, you can enter another name such as “Shared_Printer” instead of the IP address. • For example: http://Shared_Printer/ If you enable a NetBIOS name, you can also use the node name. •...

  • Page 73: Secure Management Using Bradmin Professional 3 (Windows ® )

    Security features CA Cert. + ServerID  The verification method to check the Common Name value of the Server Certificate, in addition to the CA reliability of the Server Certificate. The Common Name verification compares the Common Name of the Server Certificate to the character string configured for the Server ID. Before you use this method, contact your system administrator about the Server Certificate’s Common Name and then configure Server ID.

  • Page 74: Using Certificates For Device Security

    Security features  If you are managing a mixed group of older print servers and the print servers with BRAdmin Professional 3, we recommend using a different password in each group. This will ensure security is maintained on the new print servers. BRAdmin Professional older than Ver.

  • Page 75: Configure Certificate Using Web Based Management

    Security features Configure certificate using Web Based Management This feature can be configured using Web Based Management only. Follow these steps to access the configure certificate page using Web Based Management. Start your web browser. Type “http://printer’s IP address/” into your browser (where “printer’s IP address” is the printer’s IP address).

  • Page 76: Creating And Installing A Certificate

    Security features Creating and installing a certificate Step by step chart for creating and installing a certificate self-signed certificate certificate from a CA Create a self-signed certificate using Web Based Create a CSR using Web Based Management. Management. (See page 71.) (See page 76.) Install the self-signed certificate to your computer.
  • Page 77 Security features ® ® ® For Windows Vista , Windows 7 and Windows Server 2008 users that have administrator rights Click the button and All Programs. Right-click Internet Explorer, and then click Run as administrator. Note If the User Account Control screen appears, ®...
  • Page 78 Security features Type “https://printer’s IP address/” into your browser to access your machine (where “printer’s IP address” is the printer’s IP address or the node name that you assigned for the certificate). Then, click Continue to this website (not recommended).. Click Certificate Error, and then click View certificates.
  • Page 79 Security features ® ® For Windows 2000/XP and Windows Server 2003 users Start your web browser. Type “https://printer’s IP address/” into your browser to access your machine (where “printer’s IP address” is the IP address or the node name that you assigned for the certificate). When the following dialog appears, click View Certificate.
  • Page 80 Security features Choose Place all certificates in the following store and then, click Browse..Choose Trusted Root Certification Authorities and then click OK. Click Next. Click Finish.
  • Page 81 Security features Click Yes, if the fingerprint (thumbprint) is correct. Note The fingerprint (thumbprint) is printed on the Network Configuration List. (To learn how to print the Network Configuration List, see Printing the Network Configuration List on page 36.) Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available.

  • Page 82: Import And Export The Certificate And Private Key

    Security features The CSR is created. Note • Follow your CA policy regarding the method to send a CSR to your CA. ® • If you are using Enterprise root CA of Windows Server 2003/2008, we recommend using the Web Server for the certificate template when creating the Client Certificate for secure management.

  • Page 83: Managing Multiple Certificates

    Security features How to export the self-signed certificate, the certificate issued by a CA, and the private key Click Export shown with Certificate List on the Configure Certificate page. Enter the password if you want to encrypt the file. Note If a blank password is used, the output is not encrypted.

  • Page 84: Import And Export A Ca Certificate

    Security features Import and export a CA certificate You can store a CA certificate on the machine by importing and exporting. How to import a CA certificate Click Configure CA Certificate on the Configure Certificate page. Click Import CA Certificate. Click Submit. How to export a CA certificate Click Configure CA Certificate on the Configure Certificate page.

  • Page 85: Troubleshooting

    Troubleshooting Overview This chapter explains how to resolve typical network problems you may encounter when using Brother machine. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com/. Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to download the other manuals.
  • Page 86 Troubleshooting I cannot complete the wireless network setup configuration. Question Interface Solution Is your security settings wireless  Reconfirm and choose the correct security settings. (SSID/Network Key) • The manufacturer's name or model no. of the WLAN access correct? point/router may be used as the default security settings. •...
  • Page 87 Troubleshooting Brother machine is not found on the network during the MFL-Pro Suite installation. (continued) Question Interface Solution Is there a wireless wireless Move all the devices away from Brother machine or WLAN access computer, Bluetooth point/router. supported device, microwave oven or digital cordless phone near the Brother machine or the WLAN access point/router?
  • Page 88 Troubleshooting Brother machine cannot print or scan over the network. Brother machine is not found on the network even after the successful installation. (continued) Question Interface Solution Is your Brother machine wired/ ® ® 1 (Windows 2000/XP, Windows Server 2003/2008) assigned with an available wireless ®...
  • Page 89 Troubleshooting Brother machine cannot print or scan over the network. Brother machine is not found on the network even after the successful installation. (continued) Question Interface Solution Did your previous printing wired/  If the failed printing job is still in the print queue of your computer, delete job fail? wireless ...
  • Page 90 Troubleshooting I'm using security software. (continued) Question Interface Solution I want to know the wired/ The following port numbers are used for Brother network features: necessary port number for wireless Network scanning i Port number 54925 / Protocol UDP  the security software ...
  • Page 91 Troubleshooting I want to check my network devices are working properly. (continued) Question Interface Solution I have checked and tried all wired/ See the instructions supplied with your WLAN access point/router to find the of the above, however, I'm wireless SSID and the Network Key information and set them correctly.

  • Page 92: A Appendix A

    Appendix A Supported protocols and security features Interface Ethernet 10/100BASE-TX IEEE802.11b/g (Infrastructure Mode / Ad-hoc Mode) Wireless Network Protocol (IPv4) ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS name (common) resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Client and Server, TELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, SNMPv1/v2c/v3, ICMP, LLTD responder, Web Services (Print), CIFS client, SNTP client...
  • Page 93 Index Ad-hoc mode ............10 MAC Address ........4 AOSS™ ..........12 APIPA ............... 33 Network Configuration List ........36 Network Connection Repair Tool ......82 BRAdmin Light ............1 Node name ............... 32 BRAdmin Professional 3 ........1 Brother installer application .........12 Brother Solutions Center .........4 BRPrint Auditor ............
  • Page 94 Index Web BRAdmin ............1 Web browser (HTTP) ..........6 Web Based Management (web browser) ..1 Wi-Fi Protected Setup ......12 WINS Config ............. 32 WINS Server ............. 32 Wireless network ............8 WLAN report ..........37...

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