NEC 4400 - SuperScript Color Laser Printer User Manual

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S U P E R S C R I P T 4 4 0 0 S E R I E S

ONLINE USER'S GUIDE

September, 1998

Table of Contents

Troubleshooting

Summary of Contents for NEC 4400 - SuperScript Color Laser Printer

Page 1 S U P E R S C R I P T 4 4 0 0 S E R I E S ONLINE USER’S GUIDE September, 1998...
Page 2 NEC disclaims any responsibility for specifying which marks are owned by The NEC Technologies product(s) discussed in this document which companies or organizations. are warranted in accordance with the terms of the Limited Warranty Statement accompanying each product.
Page 3: Using This Guide
Describes SuperScript printing capabilities, printer options, Chapter 10, “Technical Support” settings, and operating requirements. Tells how to contact NEC for service, support, and supplies Chapter 2, “Getting Started” for your printer. Also provides information about the Describes how to assemble your printer, print a test page,...
Page 4 SuperScript 4400 Series — User’s Guide...
Page 5: Table Of Contents
CONTENTS CHAPTER 2: GETTING STARTED Overview Safety Instructions USING THIS GUIDE Selecting a Location Unpacking CONTENTS Checking Printer Contents CHAPTER 1: FEATURES Identifying Printer Parts Overview Front View SuperScript 4400 Series Highlights Front Internal View SuperScript 4400N Enhancements Back View Printer Options Back Internal View Your Starting Point...
Page 6 Printing a Document CHAPTER 6: WEB PRINTING SETUP Accessing Printer Properties Overview Accessing Document Properties NEC PrintAgent Remote Printing Changing Settings in the Printer Driver NEC PrintAgent Pull Printing Setting Another Printer Driver as Default Remote Printing Using the Windows NT 4.0 Printer Driver System Requirements Windows 3.x...
Page 7 Server System Requirements Web JetAdmin PrintAgent Core and Server Installation First, Go to the File Location Configuring URLs Second, Copy Files to WebJetAdmin Folders Changing PWS Settings Third, Reset Web JetAdmin Discovery Plug Ins UNIX Pull Printing from Your Desktop First, Configure the IP Address on the 4400N Pull Printing User Settings Second, Set Up Your Printing Mode...
Page 8 Help From Within Your Company Image Edges are Missing or Peeling Help From Your Dealer Horizontal Jitter NEC Technical Support Horizontal Ribbing How to Contact NEC Image Shows Banding, Shadows, or Shifting Ordering Supplies White Line Vertical Streaks NEC Warranty and Service...
Page 9: Chapter 1: Features
Using NEC’s PrintAgent™ software, conﬁguration and VERVIEW monitoring can be done from your workstation. The innovative NEC SuperScript™ 4400 color laser printer is • Supports traditional network printing over NetWare, the best value today for fast color and monochrome printing.
Page 10: System Requirements
Web-Based Printing Requirements connection. For better performance, NEC recommends that you use shielded cable and connectors when To use the web-based Pull Printing and NEC PrintAgent connecting to 100 Mbps Ethernet. features, you need to have Microsoft’s Internet Explorer 4.01 SP1 web browser.
Page 11: Superscript 4400 Series Cd
Use it to install and use printing utilities in Windows. network utilities, and set up servers for NEC PrintAgent Pull • Easy/Local Setup Printing.
Page 12: 4400N Printer Web Pages
• Pull Printing from your desktop • Installing the NEC PrintAgent Remote Printing driver Two other useful printer web pages are • Monitoring 4400N PrintAgent printers • The URL Conﬁguration Page, which you can use to install and conﬁgure Pull Printing Servers.
Page 13: Paper Handling And Special Media
Orientation Your Starter Kit includes a sampler of NEC Premium papers. Orientation describes the position of images on a page with See page 116 for information about ordering NEC premium respect to the long and short edges of the paper. You can print papers and other printer supplies.
Page 14: Superscript 4400 Settings
4400 S Using Printer Drivers UPER CRIPT ETTINGS Your printer software includes the PostScript 3 printer Printer Settings drivers for Windows 3.x, Windows 95/98, Windows NT 4.0, SuperScript 4400 printer settings give you many ways to and Mac OS and the PCL 5e printer driver for Windows 3.x, customize your print job.
Page 15: Postscript 3 Features
Sharp Edge Technology Unadjusted: Does not apply any of the special color control Speciﬁes whether or not NEC’s Sharp Edge Technology (SET) features. should be used. SET is only available with 600dpi. It reﬁnes...
Page 16: Postscript Options
Mirror Image PostScript Timeout Values If you select this, pages are “mirrored” on the horizontal axis. These settings deﬁne timeout periods allowed when the driver communicates with the printer. Enter a value from 0 to Scaling 999 seconds (32,767 seconds for NT). When zero is entered, You can enlarge or reduce the page image.
Page 17: Pcl 5E Features
PCL 5 Reserved printer memory EATURES Specify how much memory to reserve for special printer These are general descriptions of settings available in the functions, such as macros, front panel settings, etc. The PCL 5e printer drivers. The interface of the printer driver reserved memory is not used for printing.
Page 18: Working With Fonts In Windows 10
PCL 5e Font Settings ORKING WITH ONTS Download TrueType fonts as outline fonts: TrueType INDOWS fonts used in your document are processed by the driver Under most conditions your documents will print out well and downloaded to the printer as outline fonts. This without any adjustment to font settings in your printer provides the quickest printing time, but lowest quality drivers.
Page 19: Chapter 2: Getting Started
CHAPTER 2 • Save the printer box and all packing materials that came with your printer in case you need to ship it later. GETTING STARTED • Lifting or moving the printer requires two adults! • Read the installation instructions carefully before you plug in your printer, and follow all warnings.
Page 20: Unpacking
4. Using your thumb and ﬁnger, remove the plastic screw NPACKING sleeves from the box (C). Follow these steps to safely unpack the printer. Lift off the outer box (D). Open the top cover of the packing box and remove the Open the plastic bag that contains the printer and slide it QuickStart poster.
Page 21: Checking Printer Contents
• QuickStart Poster • Accessory Kit (see contents below) • Starter Kit (see contents below) Starter Kit NEC Paper Sample Pack Software Envelope QuickStart Poster •SuperScript 4400 User’s Guide •SuperScript 4400 Series CD •Adobe® Photo Deluxe CD Accessory Kit Fuser Oil Syringe (Save for future use!) Toner Collector–...
Page 22: Identifying Printer Parts
Back Internal View DENTIFYING RINTER ARTS • Transfer Drum—transfers image to paper Use the illustrations on the facing page to identify standard parts for the SuperScript 4400. • Registration Rollers—keeps the paper straight • Transfer Roller—works with the Transfer Drum to Front View transfer the image to the paper •...
Page 23 Important Printer Parts FRONT INTERNAL VIEW FRONT VIEW Operator Panel Toner Module Racks Top Cover Paper Transfer Rollers Output Tray Power Top Cover Button Release Button Front Cover Front Cover Toner Collector Latch Paper Tray 1 BACK INTERNAL VIEW Transfer Unit consists of: Transfer Drum Registration Rollers Transfer Roller...
Page 24: Installing The Belt Cartridge
Remove the black protective sheet from around the Belt NSTALLING THE ARTRIDGE Cartridge. Make sure all packing materials and tape are removed 7. Slide the Belt Cartridge into the guides, as shown (E). from the printer. (The ﬂat side of the cartridge should face the front of the Open the Front Cover of the printer with the Front Cover printer.) Release Latch (A).
Page 25: Installing The Fuser Oil Bottle And Fuser Cleaning Roller
side facing the front of the printer (D). The tab on the NSTALLING THE USER OTTLE bottle should face right when viewed from the printer’s USER LEANING OLLER front. Place in front of the Lock Tabs. Open the Top Cover of the printer (A). 5.
Page 26: Installing The Toner Modules
4. Remove the protective tape from the module. NSTALLING THE ONER ODULES 5. Remove (and save) the orange protective cover. Open the Front Cover of the printer(A). 6. Hold the module level and slide into place along the Note the color labels inside indicating where to slide the racks in the printer (D).
Page 27: Loading The Paper Tray
place. The outside of the tab should match the desired OADING APER size marked on the inside of the tray (B). Paper Tray 1 can hold up to 250 sheets of medium weight Squeeze the left side guide and slide it to match your paper—U.S.
Page 28: Printing A Startup Page
5. Indicator lights cycle and the following messages appear RINTING A TARTUP on the Operator Panel display in sequence. Follow these steps to connect your printer to AC Power and Self Test print a Startup Page. SuperScript 4400 booting... INITIALIZING Make sure the power switch is turned off (button is out).
Page 29: Connecting The Printer To Your Computer Or Network
Connecting the 4400N Network Printer ONNECTING THE RINTER TO If you have a SuperScript 4400N, you can OMPUTER OR ETWORK connect to an Ethernet network. Use a This section shows you how to connect your SuperScript Category 5 twisted pair cable with RJ-45 4400 Series printer to your computer or network.
Page 30: Printing With The 4400 Printer
The Installer will launch automatically. From PPD dialog box will appear. When prompted, select the Easy/Local installation option 9. Select NEC SuperScript 4400 PS. Click on Install. and click Next. Continue responding to the selections displayed in the 10. When installation is complete click on Close.
Page 31: Quick Web Printing With The 4400N Network Printer
Once the IP address is assigned to the printer, you can go to 4400N N ETWORK RINTER the Printer Home Page to download and install the NEC The fastest way to begin printing over the network is to use PrintAgent software and driver. NEC’s PrintAgent software and a web browser. This section Launch your web browser.
Page 32: Printing Envelopes
6. Press the Online button on the Operator Panel to take the RINTING NVELOPES printer off line. Press the Media button once. The Format your envelopes in your computer application. message appears. Press the Online MEDIA TYPE THICK Remove Paper Tray 1 and adjust the paper guides to the button again.
Page 33: Printing Transparencies
RINTING RANSPARENCIES RINTING ABELS • Create the information you need printed on the Print labels as you would thick paper. Printing labels, envelopes, thick paper, or transparencies takes slightly longer transparencies within your application. Try printing on a than plain paper. plain sheet of paper ﬁrst for proper placement.
Page 34 SuperScript 4400 Series — User’s Guide...
Page 35: Chapter 3: Printer Options
If you have the SuperScript 4400N printer, it is already equipped with a Network Interface Card (NIC). If you VERVIEW purchased the NEC SuperScript 4400, you can upgrade it by This chapter provides instructions for installing and using installing a network interface card (NIC). Use the directions printer options, including in this section for installation.
Page 36: First, Prepare The Printer
First, Prepare the Printer Second, Install the NIC Turn off the printer, remove the power cord from the rear These steps are illustrated on the opposite page. panel of the printer, and disconnect the printer cable 4. Remove the mounting screws and small bracket from the from the port (A).
Page 37 Installing the NIC Bracket Installing the Network Interface Card (NIC)
Page 38: Third, Test The Nic
Third, Test the NIC NSTALLING THE EGAL APER Follow these steps to verify that the NIC is installed and Part #4004 operating properly. Installation of the optional Legal Paper Tray is simple. Connect the network’s twisted pair cable with RJ-45 Remove the standard paper tray from the main feeder or the connectors to the new network port on your printer (A).
Page 39: Adding The Paper Tray 2 Unit
WARNING! It takes two adults to lift the printer and DDING THE APER assure that it is level. If the printer is tipped more than 1.5 Part #4005 degrees, oil will spill inside and cause damage. Make sure the printer is turned off and disconnected. Locate the metal tab with screw hole on each side of the Make sure there is plenty of room around and above the Paper Tray 2 unit (A).
Page 40 Facing the back of the printer, locate the Connector Cable 11. Snap on the left and right Paper Tray 2 unit covers (F). at the rear of the Paper Tray 2 unit. 12. Reconnect the power and interface cables to your printer. Remove the Cable Connector Door at the rear of the 13.
Page 41: Adding Memory (Simm)
Make sure the printer driver knows about your added memory. See page 40 about Device Options. The instructions that follow explain how to install memory in your printer yourself. You can also contact an NEC- authorized dealer and have more memory installed for a service fee. Call 800-632-4650.
Page 42: Installing Simm
Installing SIMM Hold the SIMM so that the metal edge faces toward the memory socket and the notched side of the SIMM faces Turn the printer off and disconnect it. the right. Using a small phillips-head screw driver remove the two Hold the SIMM at a slight upward angle, being careful screws from the expansion slot on the rear of the printer not to touch the connection points along the edge of the...
Page 43: Chapter 4: Printer Drivers
CHAPTER 4 When to Use the PostScript 3 or PCL 5e Printer Driver PRINTER DRIVERS Use the PostScript 3 driver for color documents and documents that contain many complex graphic images or extensive page layout formatting. The PostScript driver has more options and delivers better graphic processing.
Page 44: Windows 95/98
95/98 From your application INDOWS Different applications have different methods for accessing Installing Printing Software the Printer Setup. Below is one common example. If it does Follow these steps to use the SuperScript Installer in not work with your application, consult your software Windows 95/98.
Page 45: Using The Windows 95/98 Printer Drivers
Using the Windows 95/98 Printer Drivers Windows 95/98 Printer Driver - System Tabs The General, Details, and Sharing tabs provide access to Windows features for setting up your printer. A brief description is provided here. For more information about settings on these tabs, see the Windows manual. General Tab This tab provides general Click the Help button to...
Page 46 Click any tab to view more printer settings. print page borders on your job. Click the Restore Defaults button to replace current To order NEC Premium settings on the tab with factory defaults. papers call 800-632-2326 SuperScript 4400 Series — User’s Guide...
Page 47 Windows 95/98 Printer Driver - PostScript 3 Tabs (II) Click the Help button to view the complete Help ﬁle. Click the ? Help icon and click a setting on the driver to view more information about it. Click any tab to view more printer settings. Graphics Tab Use the Graphics tab settings Click the Restore Defaults button to replace current...
Page 48 Windows 95/98 Printer Driver - PCL 5eTabs Paper Tab Use the Paper tab to customize paper handling for the print job. Graphics Tab Use the Graphics tab settings to deﬁne print quality. Fonts Tab You can use the Fonts tab to specify how TrueType fonts in your document will be processed by the printer.
Page 49: Windows Nt
NT 4.0 Accessing Printer Properties INDOWS You can access the Printer Properties page from the Windows Installing Printing Software Start menu. Follow these steps to use the SuperScript Installer in Press the Start button and point to Settings in the Start Windows NT 4.0.
Page 50: Using The Windows Nt 4.0 Printer Driver
Using the Windows NT 4.0 Printer Driver Windows NT 4.0 Printer Properties The General, Ports, Scheduling, Sharing, The Device Settings tab lets you change printer properties and Security tabs provide access to speciﬁc to the SuperScript 4400. (More settings are available Windows features for setting up your when you select Print or Print Setup from your application’s File printer.
Page 51 Windows NT 4.0 Document Properties - PostScript 3 You can change document settings using the Document Properties pages. To access these, select Print or Print Setup from your application’s File menu Page Setup Tab Use this tab for general page setup options. Advanced Tab Use this tab to access all Windows NT 4.0 printer driver settings.
Page 52 Windows NT 4.0 Document Properties - PCL 5e You can change document settings using the Document Properties pages. To access these, select Print or Print Setup from your application’s File menu Page Setup Tab Use this tab for general page setup options. Advanced Tab Use this tab to access all Windows NT 4.0 printer driver settings.
Page 53: Windows 3
In the PostScript 3 driver, select a category of settings From PPD dialog box appears. that you want to change by clicking its name tab. In the Select NEC SuperScript 4400 PS. Click on Install. PCL 5e driver, press the Options button to display more settings.
Page 54 The Windows 3.x PostScript 3 Printer Driver Fonts Tab Features Tab Paper Tab You can use the Fonts tab to specify Use the Paper tab to customize This tab allows you to control the how TrueType fonts in your document paper handling for the print job.
Page 55 Windows 3.x - PCL 5e Printer Driver Options The PCL 5e printer driver window has general document settings. Press the button to display more settings for adjusting graphic output. Click the Help button to view the complete Help ﬁle. Click Cancel to discard changes and close the driver. Click OK to save changes and close the driver.
Page 56: Mac Os
…or by requesting the Apple LaserWriter 8.5.1 driver installer disk set from Apple by calling 800-SOS-APPL. You can print from Mac OS version 7.1 and higher, to the SuperScript 4400N network printer over EtherTalk. Then perform a custom install of the Apple Printer Utility. 1.
Page 57 Mac OS -Print Dialog Box Pull down the Settings menu to view more categories in the center panel. Mac OS...
Page 58 SuperScript 4400 Series — User’s Guide...
Page 59: Chapter 5 The Operator Panel
CHAPTER 5 PERATOR ANEL EATURES THE OPERATOR PANEL Indicator Lights The indicator lights on the Operator Panel communicate the operating status of the printer. VERVIEW The printer Operator Panel allows you to read printer Light Mode Status messages and change printer settings directly at the printer. Power Printer power is on or in POWER SAVE The diagram below identiﬁes the different areas of the...
Page 60: The Message Display
The Message Display Status messages with their explanation. Alert messages are explained on page 104. Service messages require that you call The Operator Panel status display is an LCD panel that an authorized service representative. See page 115 for shows status messages, alert messages, media types, and information about service and technical support.
Page 61: Operator Panel Buttons
Operator Panel Buttons Operator Panel menu tree and procedures for changing printer settings are discussed beginning on page 54. Operator panel buttons have different functions depending on whether the printer is online, ofﬂine, or in menu mode. The table below summarizes Operator Panel buttons. The Button Mode Function...
Page 62: Using The Menu Tree
An Example of Using the Menu Tree SING THE The Operator Panel menu tree has seven top-level menu You can use the Operator Panel to set communications categories. Each category contains items you can select, and channels, print forms or pages, view usage reports, use some of these items contain even more options.
Page 63: Operator Panel Menus
Operator Panel Menus PostScript Menu Use this menu to conﬁgure the printer’s settings for the The Operator Panel has the seven main menus, described PostScript interpreter. below (Default selections for each setting are marked with an asterisk (*). POSTSCRIPT Control Menu YES* / NO STARTUP PAGE Use this menu to cancel the current print job or reset the...
Page 64 Communications Menu Usage Status Menu This menu has settings that enable the printer to receive print Use the Usage Status menu to view the total number of pages job from Parallel port or NIC, and to conﬁgure emulations printed. The printer resets the count whenever a Fuser Unit, and networking protocols.
Page 65: Operator Panel Tasks
Resetting the Printer PERATOR ANEL ASKS You can reset the printer to its previous settings. Follow these This section describes important tasks you perform using the steps. operator panel buttons and menu selections. Press Online. appears on the display. OFFLINE Taking the Printer Ofﬂine and Online Press Menu.
Page 66: Printing 4400 Information Pages
Printing 4400 Information Pages TCP/IP Setup You can print a number of different pages preformatted with You can use the operator panel to enable and set up the TCP/ useful information about your printer. Follow these steps. IP networking parameters for the printer. This is particularly useful for setting the network IP address so you can use it as Press Online.
Page 67: Chapter 6: Web Printing Setup
VERVIEW download/install the NEC PrintAgent software to your The NEC PrintAgent is innovative software that allows you system. When you print with that special driver, the job goes to print over the web in two ways, Remote Printing and Pull over the web to the printer, and printer status comes back to Printing.
Page 68: Remote Printing
Eyebrows Moving: The Status Monitor and the printer Once the IP address is assigned to the printer, you can go to are successfully communicating. the Printer Home Page to download and install the NEC PrintAgent software and driver. Eyebrows Stop, Printer Looks Sad: Check the power to the printer.
Page 69: Printagent Features
• In Windows 95/98, press the Start button, select buttons and menus provide access to the features described below. Programs, and select NEC PrintAgent System to display PrintAgent commands. Details Button • Once you have started the PrintAgent, you can click on Click this to view more information about the printer.
Page 70: Printagent Window Menus
Select About to view information about copyright, PrintAgent printers and the NEC PrintAgent System, press manufacturer model number, and software version. the Windows Start button, select Programs, and select NEC PrintAgent System to display PrintAgent commands. Choose Uninstall . Respond Yes to the conﬁrmation dialog boxes, and PrintAgent will be removed from your computer.
Page 71: Pull Printing
PrintAgent Core and Server Installation When a client opens the Pull Printing Page, the associated You must install the NEC PrintAgent core software, and the Pull Printing Server is automatically activated. You can also Pull Printing Server software. You can also install the launch it by pressing the Windows Start button, selecting Secondary File Server software.
Page 72: Configuring Urls
Conﬁguring URLs 3. If you have a Secondary File Server, enter its IP Address as URL for the Driver, Help ﬁles, andPrintAgent Once the IP address is assigned to the printer, you can go to software. the printer URL Conﬁguration Page to set URLs for the 4.
Page 73: Changing Pws Settings
Changing PWS Settings Adding Virtual Directories If you already have a cgi-gin directory at the same level as the This section describes changes you must make to Microsoft’s htdocs directory, and a virtual directory called cgi-bin which Personal Web Server for it to work as a Pull Printing Server. points to the cgi-bin directory, you can skip the ﬁrst ﬁve steps You will need to below.
Page 74: Plug Ins
Modifying the Registry Entry Plug Ins If Pull Printing clients are experiencing problems getting If you have Microsoft Ofﬁce 97 installed on the Pull Printing status information, and there is a Proxy server between the Server, clients can print Word, Excel, and PowerPoint Pull Printing Server and those clients, you should make the documents from the Pull Printing Page.
Page 75: Pull Printing From Your Desktop
Pull Printing from Your Desktop You can print the following types of documents using the Pull Printing Page. Once the Pull Printing Server is running, any local user can • Word, Excel, and PowerPoint ﬁles* Pull Print just by browsing to the Pull Printing Page. To pull print from your desktop, you must have •...
Page 76 If the plug-in is not installed, you will Admin dialog box from the NEC PrintAgent window. be notiﬁed. Make any settings changes in the Properties frame.
Page 77: Pull Printing User Settings
Pull Printing User Settings You can customize your web browser settings to enhance your Pull Printing capabilities. Cookies If you would like the ability to save your printer settings and any watermarks you make, you must accept any cookies we set.
Page 78 SuperScript 4400 Series — User’s Guide...
Page 79: Chapter 7: Network Setup
CHAPTER 7 Setup Options The SuperScript 4400 Series CD contains network printing NETWORK SETUP tools to support the following conﬁgurations. Windows TCP/IP is required if you want to access and use the Network Administration Page to monitor and manage VERVIEW network printers.
Page 80: Network Printer Features
ETWORK RINTER EATURES The Network Settings Page Network Settings Page - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Each time you turn on the printer, the 4400N prints a Unit Serial No: 992048 Version: 05.20...
Page 81: Setting The Printer Ip Address
Setting The Printer IP Address Using MAP to set the IP Address The Management Access Program (MAP), runs only under To take advantage of many of the network printer features, Windows 95/98 and Windows NT 4.0. You can use MAP to you must assign an IP address to the printer network locate and list SuperScript 4400 network printers connected interface card.
Page 82: Resetting The Nic
Resetting the NIC NIC Status Lights If you change network settings, you may need to reset the When the NIC is installed, its two status lights, amber and printer NIC for the new settings to take effect. To reset green, are located on the interface panel on the back of the printer.
Page 83: Network Administration Page
ETWORK DMINISTRATION Each 4400N printer has a built-in web page that allows you to The Network Administration Page perform network administration tasks. Going to the Network Administration Page You must assign an IP address to your printer. Then you can use a web browser, such as Navigator or Internet Explorer, to access the Network Administration Page.
Page 84 Unit Status: Click here to view the current state for each Other Functions protocol and NIC port available on your NIC. For each Test Printer: Click here, and then click on the Start Test supported protocol (Novell NetWare, TCP/IP, or button in the dialog box that appears, to send a test AppleTalk), the top line displays the protocols supported document to the printer.
Page 85: Using Map
MAP is available on the SuperScript 4400 Series CD that comes with your printer. MAP must be installed from Windows 95/ Units supporting TCP/IP 98 or Windows NT 4.0. It cannot be installed from the http://131.241.45.61/NEC_991142 NEC SuperScript 4400 Ethernet Card ® http://131.241.45.203/NEC_991149 NEC SuperScript 4400 Ethernet Card MS-DOS command prompt.
Page 86: Windows
Network Conﬁguration Options INDOWS There are several ways you can conﬁgure your Windows Windows 95/98 workstation to access the 4400 network printer, depending on • If you have a NetWare network, see page 84 for which version of Windows you are using and your system NetWare 4.x setup, or page 86 for Netware 3.x setup.
Page 87: Tcp/Ip Setup In Windows 95/98 And Windows Nt
TCP/IP Setup in Windows 95/98 and Select Conﬁgure from the Admin menu. Windows NT 4.0 a. Enter the IP address to assign to the 4400N. b. Enter the subnet mask. First, Install the TCP/IP Protocol c. Enter the default gateway address (if applicable) or In Windows, open the Network control panel.
Page 88: Windows Peer To Peer Printing Setup
Local printer. • You can conﬁgure network printers the same way you conﬁgure printers directly attached to a computer. Specify NEC as the Manufacturer and NEC SuperScript note: In isolated, serverless networks, the NIC should be 4400 as the Printer.
Page 89: Removing Peer To Peer Software
Click OK, then click Close to assign that complete, click OK. newly created port to the SuperScript 4400. 10. Click on the Sharing tab in the NEC SuperScript 4400 Properties window. 11. Click on the radio button Shared and enter a name for your SuperScript 4400 printer.
Page 90: Shared Printing In Windows 95/98
Shared Printing in Windows 95/98 8. Select Shared as and enter a name to identify the printer on the network. Then click OK. Use these steps to set up shared printing in Windows 95/98. On another PC, press the Windows Start button, select Install the printer as a “local”...
Page 91: Dynamic Host Configuration Protocol
Dynamic Host Conﬁguration Protocol DHCP Settings in the Network Administration Page You can control the way the NIC handles DHCP from the Dynamic Host Conﬁguration Protocol (DHCP) allows Network Administration Page. To go there, automatic assignment of IP address and other IP parameters for attached devices.
Page 92: Netware
d. Click the icon to the right of Print Queue Volume ﬁeld to display the browser, and select a speciﬁc Using NWADMIN Print Queue Volume (or type the name in the ﬁeld). Click the Create button. First, Attach the Printer Log in to NetWare 4.x with administrator rights and Assign Printer Object open the NetWare Administrator window.
Page 93 Second, Install the Printer Driver 4. Turn the printer off and then on again to validate network settings changes. In Windows, use the Add Printer feature to install and conﬁgure a SuperScript 4400 printer driver in each 5. Conﬁrm Successful Conﬁguration. workstation that will access the network printer.
Page 94: Netware
Assign the Print Queue. a. Select Queues Serviced By Printer and press ENTER Complete these basic tasks to conﬁgure NetWare 3.x bindery- Highlight the desired printer on the Deﬁned Printers based services for your printer. list and press ENTER Log in to NetWare 3.x with Administrator rights and b.
Page 95: Web Jetadmin
6. Scroll down to the Start New Discovery section and click E:\WebJetAD\ nec_super_script_4400\NoPaper.gif on the Start! button. E:\WebJetAD\ nec_super_script_4400\NoToner.gif Now, you should be able to see the NEC SuperScript 4400 when you search devices. E:\WebJetAD\ nec_super_script_4400\Ofﬂine.gif E:\WebJetAD\ nec_super_script_4400\PaperJam.gif Second, Copy Files to WebJetAdmin Folders (Path may vary depending on your Web JetAdmin version) C:\Program Files\HP Web JetAdmin4.0\doc\devices...
Page 96: Unix
UNIX Adding a SuperScript 4400N to Solaris 2.x Log into your system as root. Add the printer’s IP address Here we provide basic instructions for installing the printer you already assigned into the /etc/hosts ﬁle. Using on your UNIX system in Solaris 2.x and SCO. For additional lpsystem follow these steps to open a terminal and enter information, refer to your operating system administration the printer’s IP address from the command line.
Page 97 Adding a SuperScript 4400N to SCO OpenServer 5.x 11. Using a line editor of your choice, verify the following on your /etc/printcap ﬁle. If necessary, use the Log into your system as root. Add the printer’s IP address following steps to change the “rp” entry. you already assigned into the /etc/hosts ﬁle.
Page 98 SuperScript 4400 Series — User’s Guide...
Page 99: Chapter 8: Maintaining Your Printer
• Do not expose the Belt Cartridge or Transfer Drum to quality and efﬁcient operation of your NEC SuperScript 4400 printer. Included are instructions for the following direct sunlight or bright room light.
Page 100: Maintenance Schedule
Clean the Transfer Roller (see page 98). Certain printer parts must be maintained or replaced by an • Clean the Paper Exit Roller using the procedure on page authorized NEC ﬁeld service engineer. When this is 102. necessary call NEC Technical Support at 800-632-4650. They •...
Page 101: Replacing The Toner Modules
EMPTY message when the toner level is getting low. To order an NEC SuperScript 4400 Toner Module contact your NEC printer dealer or see below. The black replacement modules print approximately 10,000 pages. The yellow, magenta, and cyan replacement modules print approximately 6,000 pages each.
Page 102: Replacing The Fuser Oil Bottle
5. Insert the new Fuser Oil Bottle, cap side down. Make EPLACING THE USER OTTLE sure the tab of the bottle is on the right (E). The label will Part Number 20-212 face the front of the printer. Turn the printer off and allow it to cool (A). Close the Lock Tabs and the Top Cover (F).
Page 103: Replacing The Fuser Cleaning Roller
Reset the Operator Panel to make sure the consumables EPLACING THE USER LEANING usage information is current (G). Follow these steps. OLLER a. Press Online. appears on the display. OFFLINE Part Number 20-211 b. Press Menu. appears on the display. CONTROL Turn off the printer and allow it to cool (A).
Page 104: Cleaning The Belt Cartridge
6. Turn the Belt Cartridge so that the handle is facing away LEANING THE ARTRIDGE from you. The Belt Cartridge is sensitive to bright light and touch. 7. Use the brush to gently clean the wire inside the end of Always wrap it in a soft dark cloth until you are ready to the Belt Cartridge.
Page 105: Replacing The Belt Cartridge
Do not use force (F). EPLACING THE ARTRIDGE Flip down the Lock Levers (G). Part Number 20-205 Close the Front and Top Covers. Turn off the printer (A). 9. Reset the Operator Panel to make sure the consumables Open the Front and Top Covers (B). usage information is current (H).
Page 106 5. Wipe and rotate the Transfer Roller with a soft cloth. NSIDE THE OVER 6. Reinstall the Transfer Roller in the Transfer Unit. Allow several minute for the printer to cool down and use 7. Remove the Paper Discharger by pushing the left side to only dry, lint-free cotton cloths or swabs for this procedure.
Page 107: Replacing The Fuser Unit
8. Loosen (but do not remove) the ﬁnger screws and EPLACING THE USER brackets that hold the Fuser Unit in place (E). Part Number 20-219 9. Lift out and discard the used Fuser Unit (F). Turn the printer off and allow it to cool. 10.
Page 108: Cleaning The Laser Lens
Use both hands to remove the Laser Lens. Pinch the LEANING THE ASER Laser Lens tabs located on the bottom of the Toner Cleaning the Laser Lens is only necessary when you ﬁnd Module area and lift it out (F). vertical white or light-color streaking in the colors.
Page 109: Replacing The Ozone Filter
EPLACING THE ZONE ILTER EPLACING THE ONER OLLECTOR Part Number 12-6164 Part Number 20-213 The Ozone Filter needs to be replaced about every 12 months. The Toner Collector is a replaceable plastic bottle that collects A message on the Operator Panel will remind you of this. used toner.
Page 110: Cleaning The Outside Of The Printer
LEANING THE UTSIDE OF THE RINTER Use a clean cotton cloth and mild cleaner to clean the outside of the printer. note: Do not use strong solvents or abrasive cleansers on plastic parts of the printer. To clean the Paper Exit Rollers follow the instructions below: Turn off and unplug the printer Open the Top Cover slightly.
Page 111: Chapter 9 Troubleshooting
CHAPTER 9 Paper does not output to the output tray… Check for paper jam or misfeed. TROUBLESHOOTING Paper does not stack correctly… Check that the paper is between 16 and 90 lbs. base weight. Printer Messages VERVIEW Printer messages provide useful information for progress This chapter tells you how to resolve problems with your checks and troubleshooting.
Page 112 ALERT Message Explanation Booting… First message to appear when the printer is powered up. OUT OF PAPER One of the paper trays is empty TRAY 2 UNSUPPORTED SIZE Paper Tray 2 contains paper size that is not supported by engine. PAPER MISMATCH LOAD Paper Tray 1 or 2 does not have the correct paper size as speciﬁed for the print <Paper Size>...
Page 113: Preventing Paper Jams
Understanding the Paper Path REVENTING APER The following illustration shows the printer’s paper path. This section explains how to prevent and remove paper jams. Understanding this path will help you locate paper jams. The There are several things you can do to prevent paper jams. paper is picked up from Paper Tray 1 (or 2) and passed under •...
Page 114: Removing Paper Jams
Misfeed Jams EMOVING APER Misfeed jams happen in Paper Tray 1 or 2. A misfeed jam • To avoid damage to rollers, always remove jammed may be as simple as a sheet of media not being picked up, or paper gently. it may be that the paper was picked up but not fed properly.
Page 115: Inner Jams
Inner Jams Remove the jammed paper by pulling it from the bottom of the fuser, through the printer’s Back Cover, not from Inner jams happen in the transfer Drum/Transfer Unit area. the top of the Fuser area. This prevents any unfused This type of jam means that the media did not make it to the toner from dirtying the Fuser Rollers (located under the paper exit area.
Page 116: Outer Jams
Outer Jams Drum Jams Outer jams occur in the fuser area. Jams of this type usually Drum jams occur when the paper gets wound around the means that paper is stuck in the Fuser Roller/Output Area. Transfer Drum. Follow these steps to clear these kinds of jams. 1.
Page 117: Print Quality
Solutions RINT UALITY • Check the table the printer is on. It should not be tilted This section discusses potential print quality problems, what more than 1.5%. causes them, and how to resolve them. • Check the Toner Modules. Replace any that are too low. Background is Smeared Image Shows Banding, Shadows, or Shifting Toner can spread where it does not belong when there is too...
Page 118: Black Line
Black Line Horizontal Banding A ﬁne black line appearing in the printed image may indicate Horizontal banding in the image may indicate a transfer that the Belt Cartridge surface is damaged or that there is failure. debris stuck in the Belt Cartridge area. Solutions Solutions •...
Page 119: Color Misregistration
Color Misregistration Back of Paper is Stained When two colors do not register properly, it may indicate There are toner stains on the back side of the paper. problems with the Belt Cartridge. Solution Solutions • Paper containing unfused ink may have been pulled up •...
Page 120: Network Printing Problems
If a problem persists, contact on the interface panel on the back of the printer. The green NEC Printer Technical Support at their web site light should be lit and steady. Light patterns that indicate (www.nec.com/nectechsupport) or phone 1-800-632-4650.
Page 121: Troubleshooting For Netware
Troubleshooting for NetWare • Is AUTO ENDCAP enabled? AUTO ENDCAP lets you send data to a network printer. If it is not enabled, enable Use the Network Administration Page options to troubleshoot in an IPX environment. The checklists in this section show what to look for.
Page 122: Troubleshooting For Macos
Computer to NIC Connection Checklist Troubleshooting for MacOS To make sure the computer is communicating with the NIC, • Is the Macintosh computer connected to the network perform these tests. through Ethernet, and has the correct network port been • Print a ﬁle from the workstation and make sure the print selected? job gets to the print queue using PCONSOLE.
Page 123: Chapter 10 Technical Support
How to reach NEC Technical Support for assistance • How to order supplies and printer options There are a number of ways to contact NEC or receive information about technical issues, products, and services. • How to obtain NEC service contracts •...
Page 124: Ordering Supplies
You can fax questions or comments to NEC at 250-Sheet Paper Tray 2 4005 978-742-7049 250-Sheet Legal Tray 4004 Be sure to indicate the number where NEC can telephone or SuperScript 4400Network Interface Upgrade Kit 4010 fax a response. Printer Supplies Using FastFacts—NEC’s Information Retrieval System...
Page 125: Nec Warranty And Service
NEC incurs no obligation to furnish or install Damage, deterioration, or malfunction resulting from: said items. NEC reserves the right to modify or update Accident, misuse, abuse, neglect, ﬁre, water, SuperScript software as it deems necessary and to...
Page 126: Warranty Support
No control of the system, among other factors. While NEC service will be provided outside of the United States or TECHNOLOGIES, INC. Products are considered to be Canada.
Page 127: Appendix Aprinter Specifications
APPENDIX A Color Support ® • Apple ColorSync 2.12 PRINTER SPECIFICATIONS • Windows 95 ICM • All ICC-compliant color management systems Interface Ports PERATING PECIFICATIONS • IEEE 1284-compliant parallel • Ethernet 10/100Base-T (4400N only) Print speed Letter: 4-8 pages per minute color, 16 ppm monochrome Power Requirements •...
Page 128 Recommended Media Front: 28 inches Use NEC Premium papers (listed below) to ensure the best quality printed output. If you do not have the NEC Premium Back: 8 inches papers, try to match them as closely as possible for the best Printable Area printing results.
Page 129: Media Specifications
Use NEC Premium papers (listed below) to ensure the best applied to preprinted forms can remove ink from the quality printed output. If you do not have the NEC Premium form and leave residue (called offset) inside the printer. papers, try to match them as closely as possible for the best In addition to offset residue problems, ink residues may printing results.
Page 130 Do not use media with the consistently good results from your printer. Using the NEC following characteristics. Premium papers described above will ensure good results.
Page 131: Appendix Csafety Information
APPENDIX C Inspect your work environment for the operating conditions listed above if you believe ozone emissions are a problem in SAFETY INFORMATION your area. Some people may be ultra-sensitive to ozone odor. If these situations are encountered, it is advisable to position the printer away from the sensitive user.
Page 132: Fcc Statement
Use a shielded and properly grounded I/O cable to ensure compliance of this unit to the speciﬁed limits of the rules. If your printer is the NEC SuperScript 4400N model or if you have installed the optional Network Interface Card (NIC), the printer meets the requirements of FCC Class A when connected to an Ethernet cable.
Page 133: Appendix Dmoving Your Printer
APPENDIX D Remove the optional Paper Tray 2 Unit if attached. Open the Top Cover (A). MOVING YOUR PRINTER Open the Lock Tabs inside (B). Carefully remove the Fuser Oil Bottle (C). note: Hold a sheet of paper under the Fuser Oil Bottle so This appendix gives you directions on how to safely move or no oil drips back into the printer.
Page 134 10. Close the Locking Tabs and Top Cover (F). the fuser area (I). 11. Two adults should lift the printer onto a sturdy, level cart 15. Reinstall the Fuser Oil Bottle (J).Close the Lock Tabs (K) (G). and Top Cover. 12.
Page 135 unpacked your printer. Insert the Tension Release Pins at HIPPING THE RINTER each end of the fuser as shown (B). To ship your printer long distance, follow steps 1 —9 under Open the Front Cover and remove the Toner Modules “Moving Your Printer Locally”...
Page 136 10. Remove and discard the Toner Collector (H). If you have 14. Place the printer into the base tray of the shipping carton a new Toner Collector replace it now. To order a new (J). Toner Collector call NEC Customer Service at 800-632- SuperScript 4400 Series — User’s Guide...
Page 137 15. Pack the printer for shipment as shown (K). 18. Tape the top of the box shut 16. Do not forget the Power Cord and User’s Guide (unless 19. Put shipping straps vertically around the box. you are shipping the printer for service). Slide the box 20.
Page 138 SuperScript 4400 Series — User’s Guide...
Page 139 Numerics 10 Mbps CDRH regulations easy remote printing 10/100Base-T Cleaning Blade easy/local setup 100 Mbps Ethernet Cleaning Brush emulations 4400 Printer color planes configuring 4400 Series CD color printing Encapsulated PostScript 4400N Network Printer color processing Energy Saving 4400N printer color support Energy Star Communications Menu...
Page 140 Fuser Unit misfeed jams safety replacing monochrome Laser Lens mounting screw layout Legal Paper Tray gateway installing NEC Features tab loading NEC PrintAgent halftoning envelopes negative image hardware connections labels Net Address heavy paper Paper Tray 1 NetBEUI/NetBIOS Help button...
Page 141 status lights Paper Discharger wire Personal Web Manager NIC status lights Paper Exit Rollers Personal Web Server normal operations cleaning Photoconductor Belt noise level paper handling Cartridge NWADMIN paper jams Photoconductor Belt drum jams Module inner jams pitch OHT light outer jams planes Oil Syringe...
Page 142 print media Printing RJ-45 connectors ordering Envelopes print quality – printing scaling print speed driverless SCSI PrintAgent from an application Secondary File Server cookies graphics Serial Number printer in color service contracts adding memory monochrome service messages cleaning inside peer to peer set IP address cleaning outside shared...
Page 143 storing printing supply order Unpacking Windows NT 4.0 symbol set unprintable area URL Configuration page TCP/IP usage reports setup Usage Status Menu TCP/IP Protocol User’s Guide technical support Tension Release Pins virtual directory Tension Release Tabs thick paper wait timeout three-wire plug warranty Thumb Screws...

This manual is also suitable for:

Superscript 4400 series

NEC 4400 - SuperScript Color Laser Printer User Manual

Using this Guide

Chapter 1: Features

Overview

Superscript 4400 Series CD

4400N Printer Web Pages

Paper Handling and Special Media

Superscript 4400 Settings

Postscript 3 Features

PCL 5E Features

Working with Fonts in Windows 10

Chapter 2: Getting Started

Overview

Safety Instructions

Selecting a Location

Unpacking

Checking Printer Contents

Identifying Printer Parts

Installing the Belt Cartridge

Installing the Fuser Oil Bottle and Fuser Cleaning Roller

Installing the Toner Modules

Loading the Paper Tray

Printing a Startup Page

Connecting the Printer to Your Computer or Network

Printing with the 4400 Printer

Quick Web Printing with the 4400N Network Printer

Printing Envelopes

Printing on Thick Paper

Printing Transparencies

Printing Labels

Chapter 3: Printer Options

Overview

Installing the Network Interface Card (NIC)

Installing the Legal Paper Tray

Adding the Paper Tray 2 Unit

Adding Memory (SIMM)

Chapter 4: Printer Drivers

Overview

Windows 95/98

Windows NT

Windows 3

Mac os

Chapter 5 The Operator Panel

Overview

Operator Panel Features

Using the Menu Tree

Operator Panel Tasks

Chapter 6: Web Printing Setup

Overview

Remote Printing

Printagent Features

Pull Printing

Chapter 7: Network Setup

Overview

Network Printer Features

Network Administration Page

Using MAP

Windows

Netware

Netware

Web Jetadmin

Unix

Chapter 8: Maintaining Your Printer

Overview

Precautions

Replacing the Toner Modules

Replacing the Fuser Oil Bottle

Replacing the Fuser Cleaning Roller

Cleaning the Belt Cartridge

Replacing the Belt Cartridge

Replacing the Fuser Unit

Cleaning the Laser Lens

Replacing the Ozone Filter

Replacing the Toner Collector

Cleaning the Outside of the Printer

Chapter 9 Troubleshooting

Overview

Preventing Paper Jams

Removing Paper Jams

Print Quality