Sv8000 series univerge communication servers (2 pages)
Summary of Contents for NEC Univerge SV8100
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, NEAX and UNIVERGE are registered trademarks of NEC Corporation and Electra Elite is a registered trademark of NEC America, Inc. Windows is a registered trademark of Microsoft Corporation. AT&T, the AT&T logo and all other AT&T marks are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
The UNIVERGE SV8100 system provides what the customer needs today and, as business expands, the system can be expanded to grow as well. The UNIVERGE SV8100 system has a set of manuals that provide all the information necessary to install and support the system. The manuals are described in this preface.
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This manual provides instructions for programming the UNIVERGE SV8100 system using a multiline terminal or PC. UNIVERGE SV8100 PC Programming Manual This manual describes the operation of the PCPro program for the UNIVERGE SV8100 system. This ® program is a user-friendly Windows application that allows the user to program and configure features of the UNIVERGE SV8100 system from the PC environment.
The telephone company may change its technical operations and procedures. When such changes affect the compatibility or use of the UNIVERGE SV8100 system, the telephone company is required to give adequate notice of the changes for you to maintain uninterrupted service.
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If equipment malfunctions, all repairs must be performed by an authorized agent of NEC Unified Solutions, Inc. or by NEC Unified Solutions, Inc. The user requiring service is responsible for reporting the need for service to an NEC Unified Solutions, Inc. authorized agent or to NEC Unified Solutions, Inc. Regulatory...
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The consumer/purchaser/supplier instructions accompanying this equipment and/or software features must contain the following notice: The software contained in the UNIVERGE SV8100/SV8300 to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed into service.
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Issue 5.02 UNIVERGE SV8100 Routed to a recorded announcement that can be administered by the Customer Premise Equipment (CPE) user. Routed to a dial prompt. This equipment returns answer supervision on all DID calls forwarded to the Public Switched ...
Issue 5.02 HEARING AID COMPATIBILITY NEC Multiline Terminals and NEC Single Line Telephones that are provided for this system are hearing aid compatible. The manufacturer of other Single Line Telephones for use with the system must provide notice of hearing aid compatibility to comply with FCC rules that now prohibit the use of non-hearing aid compatible telephones.
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Issue 5.02 UNIVERGE SV8100 SAFETY INFORMATION This equipment has been certified by Canadian Standards Association and found to comply with all applicable requirements: CAN/CSA C22.2 No. 0-M – General Requirements – Canadian Electrical Code, Part II CAN/CSA C22.2 No. 60950-1-03 – Safety of Information Technology Equipment – Part l: General ...
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Industrie Canada. BATTERY DISPOSAL The UNIVERGE SV8100 system includes the batteries listed below. When disposing of these batteries, you must comply with applicable federal and state regulations regarding proper disposal procedures.
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For Ni-Cd batteries, you can also call 1-800-8-BATTERY when further information is required. The packaging for the UNIVERGE SV8100 system contains the following labels regarding proper disposal. Regulatory...
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UNIVERGE SV8100 Issue 5.02 PRODUCT PACKAGE LABELING CONTAINS NICKEL-CADMIUM BATTERY. BATTERY MUST BE RECYCLED OR DISPOSED OF PROPERLY. MUST NOT BE DISPOSED OF IN MUNICIPAL WASTE. Ni-Cd CONTAINS SEALED LEAD BATTERY. BATTERY MUST BE RECYCLED. MUST NOT BE DISPOSED OF IN MUNICIPAL WASTE.
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For an overview of the supported features, refer to the detailed documentation that comes with this system, contact your local NEC Philips representative or the support desk of NEC Philips Unified Solutions.
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This product uses Lithium batteries. Do not use any other type. For an overview of the location of batteries used in these systems, the battery replacement or removal instructions, please refer to the UNIVERGE SV8100 System Hardware Manual. General Description Manual...
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Issue 5.02 UNIVERGE SV8100 ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ List of Figures...
YSTEM VERVIEW ECTION UNIVERGE SV8100 is an NEC IP system that offers TDM capability, at a competitive price. UNIVERGE SV8100 keeps a majority of the existing Electra Elite IPK II features with a few newly added features as well. Chapter UNIVERGE SV8100 is easy to install and provides remote maintenance capability.
APACITIES ECTION The UNIVERGE SV8100 CHS2U GW-US is a 9.5” chassis that has three universal slots and one PSU. The standalone module provides 48 total ports (32 digital terminals) and can include any combination of stations and trunks below this number.
UNIVERGE SV8100 Issue 5.02 The UNIVERGE SV8100 9.5" Base chassis provides up to 16 trunk ports or 32 extension ports. An Expansion Chassis can be installed to the right of the Controlling or Base Chassis providing an additional 48 ports (40 trunk/ 80 stations maximum) and can include any combination of stations and trunks below this number.
ELEPHONE ECTION Modular Design The UNIVERGE SV8100 offers a new exciting line up of modular telephones. This modular design allows the telephones to be upgraded and customized. Optional LCD panels, dial pads, handset cradles, face plates and colored side panels can easily be snapped on and off to upgrade and customize as the customer desires.
UNIVERGE SV8100 Issue 5.02 Digital and IP Telephones The UNIVERGE SV8100 system offers a variety of digital and IP multiline telephones that are compatible with the system. All telephone models are offered in both black and white. 3.2.1 Digital Telephones The digital telephones offer two terminal types in its line up: Value and Economy.
LCD. XML open interface and 10/100 ethernet connectivity are also provided with. Refer to Table 1-2 32-Button Connectivity of Options on page 1-10 for a list of upgrade options. DESI-less 1 - 6 Introduction to UNIVERGE SV8100...
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UNIVERGE SV8100 Issue 5.02 IP Sophisticated Telephones – the feature that sets this telephone apart as the flagship model is the large color touch panel LCD. The 10-key dial pad is backlit for easy viewing. The telephone supports full-duplex handsfree operation and...
Lamp Field (BLF) and 1-button access to extensions, trunks, and system features available in black and white DTL-12BT( ) Bluetooth available in black DTL-12PA( ) Power Save Adapter provides backup for analog trunk connection 1 - 8 Introduction to UNIVERGE SV8100...
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DT 750 ITL-320C-( ) IP terminal provides a 5” color touch panel (Sophistica features of the telephone provide easy use of NEC Unified communications and third-party telephony ted) XML applications access to 32 telephony feature lines across an IP ...
Issue 5.02 UNIVERGE SV8100 3.2.4 Upgradeable Telephone Options The following charts provide a quick overview of the upgrade options available with the UNIVERGE SV8100 telephones. Table 1-2 Connectivity of Options IP Terminals Digital Terminals Value Value Terminal Options ITL-8LD-1 Economy...
Issue 5.02 Equipment and Applications Overview The primary target of the UNIVERGE SV8100 system is the small to medium-sized business. As such, it supports a number of robust applications and additional equipment that add value to the system. These include: Automatic Call Distribution (ACD) ...
This chapter provides a feature comparison list, which compares the IPK II and UNIVERGE SV8100 feature names. The remainder of the chapter provides a list of all UNIVERGE SV8100 Chapter features and a brief description. For a more detailed description of the feature, refer to the UNIVERGE SV8100 Features and Specifications Manual.
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Issue 5.02 UNIVERGE SV8100 Table 2-1 Feature Comparison List (Continued) IPK II Feature Name UNIVERGE SV8100 Feature Name Automatic Release Automatic Release Automatic Route Selection Automatic Route Selection Background Music Background Music Barge-In Barge-In Battery Backup – System Memory Battery Backup – System Memory Battery Backup –...
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Issue 5.02 UNIVERGE SV8100 Table 2-1 Feature Comparison List (Continued) IPK II Feature Name UNIVERGE SV8100 Feature Name Door Box Door Box Drop Key Drop Key term term Cordless II Terminal Cordless II Terminal term term Cordless Lite II Terminal...
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UNIVERGE SV8100 Issue 5.02 Table 2-1 Feature Comparison List (Continued) IPK II Feature Name UNIVERGE SV8100 Feature Name Howler Tone Service Howler Tone Service Intercom Intercom Internal Hub SV8100 PoE Gigabit Switch IP Extenders/Mobile ConneX Not Supported IP Station (MEGACO) – IAD Integrated...
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Issue 5.02 UNIVERGE SV8100 Table 2-1 Feature Comparison List (Continued) IPK II Feature Name UNIVERGE SV8100 Feature Name Memo Dial Memo Dial Message Waiting Message Waiting Not Supported MH240 Wireless IP Telephone Microphone Cutoff Microphone Cutoff Not Supported Mobile Extension...
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UNIVERGE SV8100 Issue 5.02 Table 2-1 Feature Comparison List (Continued) IPK II Feature Name UNIVERGE SV8100 Feature Name Redial Key Redial Function Remote (System) Upgrade Remote (System) Upgrade Repeat Redial Repeat Redial Resident System Program Resident System Program Reverse Voice Over...
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Issue 5.02 UNIVERGE SV8100 Table 2-1 Feature Comparison List (Continued) IPK II Feature Name UNIVERGE SV8100 Feature Name Not Supported SV8100 Internal Router Not Supported SV8100 NetLink Synchronous Ringing Synchronous Ringing T1 Trunking (with ANI/DNIS Compatibility) T1 Trunking (with ANI/DNIS Compatibility)
UNIVERGE SV8100 Issue 5.02 Table 2-1 Feature Comparison List (Continued) IPK II Feature Name UNIVERGE SV8100 Feature Name Voice Mail Message Indication on Line Voice Mail Message Indication on Line Keys Keys Voice Over Voice Over Voice Over Internet Protocol (VoIP)
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Ancillary Device Connection allows installation of selected peripheral (ancillary) devices to a multiline terminal. This feature enhances peripheral device objectives. An UNIVERGE SV8100 multiline terminal user can accomplish this by using the AP(R)-R/APR-L Unit (Analog Port Adapter with Ringer) or AP(A)-R Unit (Analog Port Adapter without Ringer) for analog telephone devices, or installing the AD(A)-R/ APA-L Unit to connect devices such as tape recorders.
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UNIVERGE SV8100 Issue 5.02 Answer Hold Answer Hold allows a multiline terminal user to press the flashing Answer key to answer an incoming ringing call or a Camp-on call. When the multiline terminal user is already answering a call, the first call is automatically placed on hold, depending on the user setting in Program 15-02-06.
The ARS feature can add or delete digits and route calls according to predetermined levels. When UNIVERGE SV8100 systems are networked together by Tie lines or K-CCIS, the networked systems can be called by a system number and a user extension number, just an extension number, or by using a trunk access code.
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UNIVERGE SV8100 Issue 5.02 The use of monitoring, recording, or listening devices to eavesdrop, monitor, retrieve, or record telephone conversation or other sound activities, whether or not contemporaneous with transmission, may be illegal in certain circumstances under federal or state laws.
Issue 5.02 UNIVERGE SV8100 Once a Call Appearance (CAP) Key call is set up, the user can handle it like any other trunk call. For example, the user can place the call on hold, transfer it to a co-worker or send it to a park orbit. An incoming call is answered on the first available CAP key, beginning with the lowest numbered key.
UNIVERGE SV8100 Issue 5.02 Call Forwarding Enhancements With Version 3000 or higher system software, the Desktop terminal and the Mobile Extension can both ring. If neither extension answers, the call is forwarded to Voice Mail. Call Forwarding permits an extension user to redirect their calls to another extension or an off-premise number.
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Issue 5.02 UNIVERGE SV8100 Call Forwarding with Follow Me While at a co-worker’s desk, a user can have Call Forwarding with Follow Me redirect their calls to the co-worker’s extension. This helps an employee who gets detained at a co-worker’s desk longer than expected. To prevent losing important calls, the employee can activate Call Forwarding with Follow Me from the co-worker’s...
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UNIVERGE SV8100 Issue 5.02 Call Redirect Call Redirect allows a multiline terminal user to transfer a call to a predefined destination (such as an operator, Voice Mail, or another extension) without answering the call. This can be useful if you are on a call and another rings in to your extension.
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Issue 5.02 UNIVERGE SV8100 Caller ID Enhancements Pressing the Left Cursor Key twice (on equipped terminals) displays the Incoming Call History (Version 3000 or higher software). Caller ID allows a display terminal to show an incoming caller’s telephone number (called the Directory Number or DN) and optional name. The Caller ID information is available as pre-answer display.
UNIVERGE SV8100 Issue 5.02 Press a Trunk Group Routing (dial 9) Key Dial a code for a specific trunk ( 9 + the trunk number) Dial a code for a Trunk Group (704 + group number) Dial a code for Trunk Group Routing or ARS (9) ...
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(VMWI) standards. Visual Message Waiting Indication visually indicates to a user that a message is present in their voice mail box. When VMWI is provided, the UNIVERGE SV8100 provides a flashing LED on a line key assigned with the trunk appearance.
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UNIVERGE SV8100 Issue 5.02 Dial Block can also be set by using the supervisor access code. If Dial Block is set by an extension user, the supervisor cannot release it. If Dial Block is set using the supervisor code, the extension user cannot release it.
Continued Dialing may make the system more susceptible to toll fraud. Cordless DECT Terminal The Cordless DECT Terminal may be used with the UNIVERGE SV8100 system. The DTL-8R-1 TEL uses 1.9 GHz DECT 6.0 FM Technology and is connected in tandem to a multiline terminal.
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UNIVERGE SV8100 Issue 5.02 Delayed Ringing Delayed Ringing allows programmed secondary answering positions to ring on incoming calls after a programmed time. This feature applies to CO/PBX lines, Secondary Incoming Extensions, Virtual Extensions, and Call Arrival Keys. Department Calling With Department Calling, an extension user can call an idle extension in a programmed Department Group (64 Department Groups available) by dialing the group pilot number.
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UNIVERGE SV8100 Digital Trunk Clocking The UNIVERGE SV8100 CD-CP00-US has a built-in clock source for all digital trunk blades. Digital trunk blades are connected via an internal PLO (Phase Locked Oscillator) to derive Primary Clock from the network in priority order. If priority is set up incorrectly, or if two primary clocks are coming in, slips may occur causing improper data synchronization.
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UNIVERGE SV8100 Issue 5.02 DIL Delayed Ringing Extensions in a Ring Group can have delayed ringing for another extension DIL. If the DIL is not answered at its original destination, it rings the DIL No Answer Ring Group. This could help a Technical Service department, for example, that covers calls for an Inside Sales department.
Issue 5.02 UNIVERGE SV8100 Direct Station Selection (DSS) Console The DSS Console gives a multiline terminal user a Busy Lamp Field (BLF) and one-button access to extensions, trunks and system features. This saves time for users that do a lot of call processing (e.g., attendants, operators or dispatchers). The...
You can also customize the tones the system uses for splash tone, confirmation tone, trunk ring tone, Intercom ring tone and Alarm ring tone. Refer to the UNIVERGE SV8100 Programming Manual for more details.
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Issue 5.02 UNIVERGE SV8100 Five Do Not Disturb options are available at each extension. These options can be accessed via multiline terminal Softkeys, DND feature key or DND system access code. 1 = Incoming trunk calls blocked 2 = Paging, incoming Intercom, Call Forwards and transferred trunk calls ...
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Cordless Lite II Terminal term The NEC D Cordless Lite II Terminal may be used with the UNIVERGE SV8100 system. The DTH-4R-1 TEL uses 900 MHz FM with ADPCM (digital) Technology and is connected in tandem to a multiline terminal.
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Issue 5.02 UNIVERGE SV8100 term Cordless Lite II Feature (DTH-4R-1) Headset Connection Channels Determined by environmental conditions. These are cordless RF devices and, therefore, some interference may take place when operating in the same environment as other wireless devices which operate in the same frequency spectrum.
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With advanced digital circuitry, the IPK terminals consists of distinct models to meet diverse user telephone terminal needs. The UNIVERGE SV8100 system allows a maximum of 240 Electra Elite IPK terminals to be attached to the system. Facsimile CO Branch Connection The UNIVERGE SV8100 system provides branch connection of locally provided facsimile machines to CO/PBX lines.
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Group Listen. Handset Mute Handset Mute is provided to most terminals connected to the UNIVERGE SV8100 system. While talking on the multiline terminal handset, a station user can dial a feature code or press Mic to mute the transmit speech path. The station user can still hear the outside (or intercom) voice.
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UNIVERGE SV8100 Issue 5.02 Handsfree and Monitor Handsfree allows a multiline terminal user to process calls using the speaker and microphone in the telephone instead of the handset. Handsfree is a convenience for workers who do not have a free hand to pick up the handset. For example, a terminal operator could continue to enter data with both hands while talking on the telephone.
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Speaker lights, a trunk is seized and the outgoing call is made. Hotel/Motel Your UNIVERGE SV8100 telephone system provides Hotel/Motel services in addition to the many features available to business users. These Hotel/Motel services help you run your facility more efficiently, save you time and money, and provide your guests with more responsive service.
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UNIVERGE SV8100 Issue 5.02 Toll Restriction (When Checked In) Room Status Room Status Printouts DSS Console Monitoring Do Not Disturb Flexible Numbering Plan Hotline Hotline gives a multiline terminal user one-button calling and Transfer to another extension (the Hotline partner).
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If a system with Version 3.01 or lower is upgraded to Version 3.10, the system gains four IP Terminal licenses as soon as it is upgraded. The UNIVERGE SV8100 system supports IP extensions using a variety of multiline terminals. These telephones have the same look and functionality of typical multiline telephones, but they are connected to the CCPU via IP rather than by a hardwired connection to a DLC port.
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SIP service provider. IP Trunk – (SIP) Session Initiation Protocol The UNIVERGE SV8100 IP Trunk SIP package sends the real time voice over the corporate LAN or WAN. The voice from the telephone is digitized and then put in frames to be sent over a network using Internet protocol.
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This feature added with Version 2500 (V2.50). DTU/DTP terminal support is available with Version 2.51 or higher. The IPK/IPK II Migration package allows the user of an existing NEC IPK/IPK II platform to use the enhanced abilities of the SV8100.
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ISDN-PRI (Integrated Service Digital Network – Primary Rate Interface) is a Public Switched Telephone Network (PSTN) service that provides 23 B channels and a single D channel (23B+1D) for trunking. The UNIVERGE SV8100 supports it. Caller ID indication displays the calling party telephone number on the LCD of the multiline terminal for CO incoming calls.
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between the UNIVERGE SV8100, NEAX IPS, IPX, SV7000 and the UNIVERGE SV8300. The UNIVERGE SV8100 uses the NEC proprietary CCIS Peer to Peer protocol over IP to communicate from system to system. The PZ-(X)IPLA is required for connections between IP terminals and IP trunks.
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UNIVERGE SV8100 Issue 5.02 Call Forwarding – Busy/No Answer Call Park Retrieve Call Transfer – All Calls Calling Name Display Calling Number Display Calling Party Number (CPN) Presentation from Station Centralized Billing Centralized BLF (K-CCIS) ...
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Issue 5.02 UNIVERGE SV8100 K-CCIS – T1 Key-Common Channel Interoffice Signaling (K-CCIS) allows multiple systems to be connected to provide additional feature compatibility, above what normal Tie Lines provide. The system is configured with a 24 channel T1 Connection and CD-CCTA for receiving or transmitting common signaling data from/to a distant office.
IP Terminal licenses as soon as it is upgraded. Licenses are used to activate certain features and applications for the UNIVERGE SV8100. Refer to the UNIVERGE SV8100 Features and Specifications Manual for more details. General Description Manual...
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Issue 5.02 UNIVERGE SV8100 Line Preference Line Preference determines how a multiline terminal user places and answers calls. There are two types of Line Preference: Incoming Line Preference and Outgoing Line Preference. Incoming Line Preference Incoming Line Preference establishes how a multiline terminal user answers calls.
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UNIVERGE SV8100 Issue 5.02 Maintenance The UNIVERGE SV8100 system has several utilities to assist in troubleshooting and diagnosing problems both during and after installation. PCPro can remotely access the UNIVERGE SV8100 for maintenance and diagnostics. Within PCPro, the debug terminal can be accessed to monitor the systems activity and logging.
Issue 5.02 UNIVERGE SV8100 Memo Dial While on an outside call, Memo Dial lets a multiline terminal user store an important number for easy redialing later on. The telephone can be like a notepad. For example, a user could dial Directory Assistance and ask for a client telephone number. When Directory Assistance plays back the requested number, the caller can use Memo Dial to jot the number down in the telephone memory.
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A mobile extension is an external telephone (preferably a mobile phone) linked to the UNIVERGE SV8100 via a Proxy Port to operate as an internal single line telephone extension. The extension sends DTMF signals to the system allowing access to the system features.
Music on Hold feature of telecommunications systems. NEC America, NEC Unified Solutions, Inc., and NEC Infrontia hereby disclaim any liability arising out of the failure to obtain such a license.
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UNIVERGE SV8100 Issue 5.02 Called Extension Block Automatic Signaling Manual Signaling Selectable Off-Hook Signaling Mode Off-Hook Ringing DID Call Waiting Block Manual Off-Hook Signals Block Camp On One-Touch Calling One-Touch Calling gives a multiline terminal user one-button access to extensions, trunks, speed dial bins and selected system features.
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External Paging allows a user to locate another employee or make an announcement without calling each extension individually. The UNIVERGE SV8100 system allows up to eight External Paging zones, or a common zone output provided by the CPU (Speaker 9). All other speakers (1~8) require a port on a PGD(2)-U10 ADP, with a maximum of two external paging circuits per module.
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The Personal Park feature is enhanced by using a Programmable Function Key or service code (3-digit or 1-digit) to place a call in Personal Park. This option is available for multiline terminals, single line sets, and UNIVERGE SV8100 Wireless telephones and can be used for analog or ISDN trunks.
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Number Dialed. This gives the connected PBX time to set up its trunk circuits. PC Programming The UNIVERGE SV8100 has three different methods for programming. The first is via the handset, the second is by PCPro and third by WebPro.
UNIVERGE SV8100 Issue 5.02 Power Failure Transfer Power Failure Transfer ensures that a customer has access to the Central Office network during a power outage. The CO/PBX tip and ring are automatically transferred to a DTH or ITH multiline terminal with a PSA-L adapter installed.
Dial bin number to access System Speed Dial. Remote (System) Upgrade With PC Programming, the UNIVERGE SV8100 can be remotely upgraded to a newer version of main system software. When a new version of main system software is released, a firmware package file is provided. Using either the WebPro or PCPro application, a technician can remotely upgrade the firmware on the CD-CP00-US.
UNIVERGE SV8100 Issue 5.02 Reverse Voice Over While on a call, Reverse Voice Over lets a busy multiline terminal user make a private Intercom call to an idle co-worker. The idle co-worker can be at a multiline terminal or single line telephone. The busy user presses a programmed Reverse Voice Over key to make a private call to a specified co-worker.
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Issue 5.02 UNIVERGE SV8100 If an extension has a line key for the trunk, Ring Group calls ring the line key. If the extension does not have a line key, the trunk rings the line appearance key. If an extension has a key for a trunk that is not in its ring group, the trunk follows Access Map programming.
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UNIVERGE SV8100 Issue 5.02 The use of monitoring, recording, or listening devices to eavesdrop, monitor, retrieve, or record telephone conversation or other sound activities, whether or not contemporaneous with transmission, may be illegal in certain circumstances under federal or state laws.
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Issue 5.02 UNIVERGE SV8100 Secretary Call (Buzzer) Secretary Call lets two co-workers alert each other without disturbing their work. To have Secretary Call, both co-workers must have multiline terminals with Secretary Call buzzer keys. When a user presses their buzzer key, the system alerts the called extension by sending a splash tone and flashing the called extension buzzer key.
UNIVERGE SV8100 Issue 5.02 The default messages are: Table 2-2 Selectable Display Messaging Defaults Message Change “#” to... IN MEETING UNTIL ##:## Time (when meeting done) MEETING ROOM - ######## Room Name or extension COME BACK ##:## Time (when returning)
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Issue 5.02 UNIVERGE SV8100 Single Line Telephones, Analog 500/2500 Sets The system is compatible with 500 type (Dial Pulse) and 2500 type (DTMF) analog single line telephones (SLTs). You can install single line telephones as On-Premise or Off-Premise extensions. Single line telephone users can dial codes to access many of the features available to multiline terminal users.
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UNIVERGE SV8100 Issue 5.02 SMB8000 Communications Analyst increases productivity, facilitates billing, and helps detect toll fraud and telephone abuse. It also has powerful tabular (text) and graphic report generating ability. Reports include extension/line summaries, date, time, and department summaries, longest/most expensive calls, and most frequently called numbers.
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Issue 5.02 UNIVERGE SV8100 The IVR application uses prerecorded voice, optional text-to-speech, call flow logic, access to relevant data, and records voice input for later handling. Using computer telephony integration (CTI), the IVR can hand off a call to someone that can view data related to the caller at a display.
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UNIVERGE SV8100 Issue 5.02 Softkeys Each display telephone provides interactive Softkeys for intuitive feature access. It is no longer necessary to remember feature codes to access the telephone advanced features because the function of the Softkeys change as the user processes calls.
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Issue 5.02 UNIVERGE SV8100 DSS Console Chaining DSS Console chaining allows an extension user with a DSS Console to chain to a Speed Dialing number stored under a DSS Console key. The stored number dials out (chains) to the initial call. This can, for example, simplify dialing when calling a company with an Automated Attendant.
UNIVERGE SV8100 Issue 5.02 Station Hunt After calling a busy extension, a call immediately hunts to the next available member of the Hunt Group (Department Group). The caller does not have to hang up and place another Intercom call if the first extension called is unavailable.
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Issue 5.02 UNIVERGE SV8100 Station Relocation Station Relocation allows a station to be moved from one location to another, without having to reprogram the station data. The stations features and extension number are the same after it is moved to the new location.
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UNIVERGE SV8100 Issue 5.02 Enhancements (Continued) Mobility Features – Provides the user the ability to view and set the Presence status and call forwarding rules while out of the office. Integration with the Salesforce.com website. TSP enhancements for additional CRM support.
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PC. Desktop Client The Desktop Client enhances the operation of the NEC digital telephone set by providing easy access to common, and not so common, UNIVERGE SV8100 voice control features. This software application provides a very intuitive user interface that can be conveniently located at the top or bottom of the PC screen.
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UNIVERGE SV8100 Issue 5.02 SV8100 Internal Router The SV8100 Internal Router converged network appliance is an intelligent, all-in-one networking solution for enterprises and service providers. It reduces costs by simplifying the deployment, management, and security of converged voice, video, and data networks. The Internal Router provides the following important functions for...
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Issue 5.02 UNIVERGE SV8100 SV8100 PoE Gigabit Switch The NEC PoE Gigabit Switch card (GSWU) is a fully managed switch which brings gigabit speeds to users while adding a whole new level of intelligence and security to networks. The eight 10/100/1000 Mbps ports enable users to take advantage of the Gigabit Ethernet interfaces.
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UNIVERGE SV8100 Issue 5.02 Auto MDI/MDIX Port Mirroring Traffic on a port can be mirrored to another port for analysis with a network analyzer Firmware Upgrade Built in Web UI for easy browser-based configuration (HTTP) Rate Limiting ...
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Issue 5.02 UNIVERGE SV8100 T1 Trunking (with ANI/DNIS Compatibility) The T1/PRI Interface gives the system T1 trunking ability. This blade uses a single universal slot and provides up to 24 trunk circuits. In additional to providing digital-quality trunking, the T1/PRI Interface allows you to have maximum trunking ability with fewer blades.
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UNIVERGE SV8100 Issue 5.02 A multiline terminal must be paired with a single line telephone or a Wireless DECT (SIP) handset. It cannot be paired with another multiline terminal. A single line telephone must be paired with another single line telephone or a Wireless DECT (SIP) handset.
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Override. Traffic Reports The system can send data to a PC connected to the UNIVERGE SV8100. The telephone call traffic data for each extension is captured for use with the Station Message Detail Recording (SMDR) feature.
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UNIVERGE SV8100 Issue 5.02 The system allows the following transfers: Screened Unscreened Extension (Department) Groups Without Holding Automatic On-Hook Transfer Operation With Automatic On-Hook Transfer, a Transfer goes through as soon as the transferring user hangs up. Automatic On-Hook Transfer makes transferring calls easier.
Issue 5.02 UNIVERGE SV8100 There are 100 available Trunk Groups and 100 Routes. WATS Moderately Outbound Call Least Expensive Most Expensive Expensive First Choice Second Choice Third Choice Trunk Groups Trunk Groups let you optimize trunk usage for incoming and outgoing calls. Each group can be accessed by an Access Code plus the group number.
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UCB is licensed according to the modules required by the customer, and the number of concurrent users. For specific information regarding each module, refer to the separate product manuals. These manuals are common for all NEC platforms, and the feature restrictions described in the document may limit availability of some features for installations on the SV8100 telephone system.
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Issue 5.02 UNIVERGE SV8100 The UM8000 Mail voice mail system, using the UNIVERGE SV8100 system and a Local Area Network, provide Unified Messaging services for voice, fax and email messages with access at either the desktop PC or the telephone. Unified Messaging lets the PC control telephone calls and information about each inbound and outbound call.
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UNIVERGE SV8100 Issue 5.02 fr = Parisian French us = US English he = Hebrew ru = Russian it = Italian EMail Integration Unicast/Multicast Paging Mode Enhancements This feature added with Version 3000. With Version 3000 or higher software the IP terminals (DT7XX) can now receive an Internal Page via a Unicast or Multicast packet based upon system programming.
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Issue 5.02 UNIVERGE SV8100 Uniform Call Distribution (UCD) With Uniform Call Distribution (UCD), an extension user can call an idle extension in a programmed UCD Group (Department Group – 64 Department Groups available) by dialing the group pilot number. For example, this would let a caller dial the Sales department just by knowing the Sales department pilot number.
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UNIVERGE SV8100 Issue 5.02 Uniform Numbering Network Uniform Numbering Network allows multiple or compatible systems to be connected in a network using Tie Lines. A station user can dial a system number and a station number (open numbering) or dial the station number only (closed numbering) to access any station.
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The PZ-ME50 is required for this configuration. This feature added with Version 3000. The UNIVERGE SV8100 has six universal slots, and up to four cabinets can be installed. The system uses the same chassis for the Controlling and Expansion and can support up to 24 Universal Slots.
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UNIVERGE SV8100 Issue 5.02 Virtual Extensions Enhancements With Version 3000 or higher system software, the appropriate line key page automatically displays for incoming calls on the DTL-8LD-1 (DESI-Less) and ITL-320C-1 terminals. Calls can be parked from a virtual extension (Version 3000 or higher software).
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Issue 5.02 UNIVERGE SV8100 VM8000 InMail: Softkey With Security Code Programming VM8000 InMail: Internal Message Notification Timer Lengthened VM8000 InMail: Directory Dialing VM8000 InMail: Multiple Greetings VM8000 InMail Park and Page Enhancements This feature added with Version 1100.
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UNIVERGE SV8100 Issue 5.02 Automated Attendant Direct to Voice Mail (DVM) When an extension has Automated Attendant Direct to Voice Mail (DVM) enabled, all calls from the Automated Attendant go directly to the subscriber’s mailbox. The extension does not ring for Automated Attendant calls. The caller hears the mailbox greeting and can leave a message, but unlike Park and Page is not normally offered any other routing options.
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The NEC IP Recorder SonicView feature added with Version 3000 or higher. When using NEC DT 300 and DT 700 desktop terminals, telephone calls can be monitored, recorded and stored. For DT 300 (TDM) terminals, the NEC 4-Port Digital Call Logging Unit – VSR (Voice Security Recorder) is used. For DT 700 (IP) terminals, the NEC SonicView IP Recorder is used.
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UNIVERGE SV8100 Issue 5.02 MSG Key will Operate as Voice Mail Key The system enhances a telephone MSG key function when connected to a system which has Voice Mail installed. When an extension receives a Voice Mail, the MSG key can be used to check the number of messages in Voice Mail or call the Voice Mail to listen to the messages.
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Issue 5.02 UNIVERGE SV8100 Voice Response System (VRS) Enhancements With Version 3000 or higher system software, if an outside caller dials an invalid extension number when connected to the VRS Automated Attendant or calling in on a DISA trunk, the following new options are available to route these calls: Extension Number (e.g., operator)
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UNIVERGE SV8100 Issue 5.02 Voice Response System (VRS) – Call Forwarding – Park and Page Enhancements This feature previously supported as Call Forwarding - Park and Page, has been renamed Voice Response System (VRS) – Call Forwarding – Park and Page with Version 1100.
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UNIVERGE SV8100 system. The number of Wireless DECT (SIP) handsets supported by the UNIVERGE SV8100 is dependant on the number of SIP Client licenses. Components of the Wireless DECT (SIP) system include the following:...
Caller ID Presentation Headset Connection R-Key for Transfer and Special Services When off-hook, press R to Recall, transfer. NEC G955 SIP DECT Handset Features Description Call Automatic Call answer Call reject option ...
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Issue 5.02 UNIVERGE SV8100 Features Description User Data Internal memory: for storage of local data Memory card: the storage capacity can be Storage of local user data: personal phone book, doubled by adding a memory card. The memory ...
Equipment QUIPMENT ECTION The following tables list all equipment for the SV8100 system. Table 3-1 Chassis Equipment List Chapter Stock Number Equipment Name Equipment Description 670015 CHS2U-US 19” Chassis (6-slot) 670016 CHS2U GW-US 9.5” Gateway Chassis (3-slot) 670067 9.5” Base Chassis (3-slot) CHS2U B-US 670068 9.5”...
Issue 5.02 UNIVERGE SV8100 Table 3-3 Battery Mount Equipment List Stock Number Equipment Name Equipment Description 670511 CHSGW SMALL BATT BOX Short-term battery box for 3-slot chassis Backup Time – 10 minutes 670505 CHS LARGE BATT BOX Long Term Battery Box for CHS1U-US and CHS2U-US Chassis Cable between batteries –...
UNIVERGE SV8100 Issue 5.02 Table 3-7 IP Multiline Terminal (DT700 Series) Equipment List (Continued) Stock Number Equipment Name Equipment Description 690010 ITL-8LD-1 (BK) TEL Value IP 8 Line Key Display Telephone 690011 ITL-8LD-1 (WH) TEL Value IP Telephone: DESI-less 690012...
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Issue 5.02 UNIVERGE SV8100 Table 3-8 DT300/DT700 Series Optional Equipment List (Continued) Stock Number Equipment Name Equipment Description 680701 Panel (Red-VLCD)-L UNIT Color Side Panel for Value Telephone LCD (Red) 680702 Panel (Red-SLCD)-L UNIT Color Side Panel for Sophisticated Telephone LCD...
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UNIVERGE SV8100 Issue 5.02 Table 3-8 DT300/DT700 Series Optional Equipment List (Continued) Stock Number Equipment Name Equipment Description 680734 TKPANEL(STD)-L (BK) UNIT 10-Key Panel 680735 TKPANEL(STD)-L (WH) UNIT 680736 Cradle (STD)-L(BK) Cradle 680737 Cradle (STD)-L(WH) 680738 VAL DIRECTORY CARD Directory Card Holder for Value Telephone...
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Issue 5.02 UNIVERGE SV8100 Table 3-8 DT300/DT700 Series Optional Equipment List (Continued) Stock Number Equipment Name Equipment Description 680766 LKPANEL(24BTN)-L Color LK panel (24button) for Value (Metallic Blue) 1 (M-Blue) UNIT set consists 10 of panels 680767 LKPANEL(24BTN)-L Color LK panel (24button) for Value (GunMetallic) 1...
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UNIVERGE SV8100 Issue 5.02 Table 3-8 DT300/DT700 Series Optional Equipment List (Continued) Stock Number Equipment Name Equipment Description 690606 BS (ICON)-L (BK) KIT ICON Support Keypad 690607 BS (ICON)-L (WH) KIT 690608 BS (Retro)-L (BK) KIT Retrofit Support Keypad 690609...
Issue 5.02 UNIVERGE SV8100 EIGHTS AND IMENSIONS ECTION Table 3-9 SV8100 Weights and Dimensions on page 3-10 shows the shipping weight, height, width and depth of each SV8100 digital multiline terminal, IP term multiline terminal, D , Series i multiline terminal, chassis, assorted blades and adapters.
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UNIVERGE SV8100 Issue 5.02 Table 3-9 SV8100 Weights and Dimensions (Continued) Shipping Unit Height Width Depth Weight PZ-BS11 1.975 oz 0.91 in 2.17 in 7.28 in (0.056 kg) (23 mm) (55 mm) (185 mm) PZ-VM21 1.76 oz 0.60” 2.09 in 3.35 in...
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Issue 5.02 UNIVERGE SV8100 Table 3-9 SV8100 Weights and Dimensions (Continued) Shipping Unit Height Width Depth Weight CD-RTB 12.17 oz 0.98 in 5.71 in 7.68 in (0.345 kg) (25 mm) (145 mm) (195 mm) CD-VM00 7.76 oz 0.98 in 9.45 in 7.68 in...
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UNIVERGE SV8100 Issue 5.02 Table 3-9 SV8100 Weights and Dimensions (Continued) Shipping Unit Height Width Depth Weight DTL-12BT-1 (BK) TEL 45.6 oz 4.29 in 7.6 in 10.16 in (1.3 kg) (109 mm) (183 mm) (258 mm) DTL-12PA-1 (BK) TEL 45.6 oz 4.41 in...
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Issue 5.02 UNIVERGE SV8100 Table 3-9 SV8100 Weights and Dimensions (Continued) Shipping Unit Height Width Depth Weight IPLA-R UNIT 2.82 oz 0.98 in 2.24 in 3.94 in (0.08 kg) (25 mm) (57 mm) (100 mm) PGD(2)-U10 ADP 12.4 oz 1.58 in 6.81 in...
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NSTALLATION AND ECHNICAL ONSIDERATIONS ECTION The compact UNIVERGE SV8100 chassis and front loading blades make Chapter installation easy. The system can be wall, floor or rack mounted as desired. The CD-CP00-US (Central Processing Unit) performs a number of functions and operations under the control of software programs on the CD-CP00-US package.
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UNIVERGE SV8100 Caller ID Receiver receives Caller ID signals from the central office and converts those signals for display on the UNIVERGE SV8100 telephones. Caller ID Generator generates industry standard Caller ID signals, based on the digital signal delivered from the CCPU and transmitted to the distant-end.
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UNIVERGE SV8100 Issue 5.02 ROGRAMMING ECTION From Multiline Terminals Programming is done using DTH/DTR-8D-1 TEL, DTH/DTR-16D-1 TEL, DTH/ DTR-32D-1 TEL, or DTL-6/12/24/32D-1 TEL, DTL-8LD-1 TEL, ITL-6DE-1 TEL, ITL-12/24/32D-1 TEL, ITL-8LD-1 TEL, or ITL-320C-1 TEL multiline terminals. When a programming multiline terminal is off-line in the Program Mode, the rest of the system continues to function.
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Issue 5.02 UNIVERGE SV8100 AINTENANCE ECTION Installing Interface Blades without Disrupting Ongoing Calls Each interface and optional blade has an LED indication of power status. An interface blade (except the CD-CP00-US) with this switch OFF can be removed or installed with the system power on.
YSTEM APACITIES ECTION System Chassis Capacities The CHS2U-US UNIVERGE SV8100 system consists primarily of Chapter the base chassis and a maximum of three expansion chassis. Expansion chassis can be stacked vertically on the base chassis to expand the system capacity to 320 ports. By linking two UNIVERGE SV8100 systems via IP connection, the maximum capacity can be increased to 712 ports (512 station/ 200 trunks).
Issue 5.02 UNIVERGE SV8100 The UNIVERGE SV8100 CHS2U GW-US is a 9.5” chassis that has three universal slots and one PSU. The standalone module provides 48 total ports (32 digital terminals) and can include any combination of stations and trunks below this number.
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Dependent on size of system. The UNIVERGE SV8100 9.5” CHS2U B-US and CHS2U E (Combined) system consists primarily of a base chassis and expansion chassis. Expansion chassis can be stacked vertically on the base chassis to expand the system capacity to 320 ports (refer to...
UNIVERGE SV8100 Issue 5.02 Table 5-2 9.5” Base and Expansion Maximum System Capacities – Chassis 9.5” Base 9.5” Base 9.5” Base Hardware 9.5” Base Expansion Networked Expansion Expansion without Chassis Comments with CPU (NetLink) Number of Slot(s) for 3 Slots...
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Issue 5.02 UNIVERGE SV8100 Table 5-3 SV8100 Maximum 9.5” Gateway and 19” System Capacities – Blades 19” 19” 19” 9.5” Chassis Hardware Chassis Chassis Networked Chassis without with CPU Chassis Comments (NetLink) Number of Slot(s) for Interface 3 Slots 5 Slots...
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UNIVERGE SV8100 Issue 5.02 Table 5-3 SV8100 Maximum 9.5” Gateway and 19” System Capacities – Blades (Continued) 19” 19” 19” 9.5” Chassis Hardware Chassis Chassis Networked Chassis without with CPU Chassis Comments (NetLink) Number of Slot(s) for Interface 3 Slots...
Issue 5.02 UNIVERGE SV8100 Table 5-3 SV8100 Maximum 9.5” Gateway and 19” System Capacities – Blades (Continued) 19” 19” 19” 9.5” Chassis Hardware Chassis Chassis Networked Chassis without with CPU Chassis Comments (NetLink) Number of Slot(s) for Interface 3 Slots...
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UNIVERGE SV8100 Issue 5.02 Table 5-4 SV8100 Maximum 9.5” Base and Expansion System Capacities – Blades (Continued) 9.5” Base 9.5” Base 9.5” Base 9.5” Hardware Expansion Expansion Networked Base Expansion without with CPU Chassis Comments with CPU (NetLink) Number of Slot(s) for...
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Issue 5.02 UNIVERGE SV8100 Table 5-4 SV8100 Maximum 9.5” Base and Expansion System Capacities – Blades (Continued) 9.5” Base 9.5” Base 9.5” Base 9.5” Hardware Expansion Expansion Networked Base Expansion without with CPU Chassis Comments with CPU (NetLink) Number of Slot(s) for...
UNIVERGE SV8100 Issue 5.02 Table 5-4 SV8100 Maximum 9.5” Base and Expansion System Capacities – Blades (Continued) 9.5” Base 9.5” Base 9.5” Base 9.5” Hardware Expansion Expansion Networked Base Expansion without with CPU Chassis Comments with CPU (NetLink) Number of Slot(s) for...
Issue 5.02 UNIVERGE SV8100 System Trunk/Port/Channel Capacities The maximum slot and channel capacities are listed in Table 5-6 SV8100 9.5” Gateway and 19” Maximum System Capacities – Trunks/Ports/Channels Table 5-6 SV8100 9.5” Gateway and 19” Maximum System Capacities – Trunks/Ports/Channels on page 5-12.
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UNIVERGE SV8100 Issue 5.02 Table 5-6 SV8100 9.5” Gateway and 19” Maximum System Capacities – Trunks/Ports/Channels (Continued) 9.5” 19” Chassis Chassis System Number of: Maximum (CPU + 2 (6 Slots) (12 Slots) (18 Slots) (24 Slots) Slots) Analog Trunks (COT) Total 200 PRI (1.5M)
Issue 5.02 UNIVERGE SV8100 Table 5-7 SV8100 9.5” (Base and Expansion) Maximum System Capacities – Trunks/Ports/Channels 9.5” 9.5” Base + Expansion Base System Number of: Maximum (CPU + 2 (6 Slots) (12 Slots) (18 Slots) (24 Slots) Slots) Number of Timeslots...
OWER ASED ALCULATOR HART ECTION The Univerge SV8100 system uses two types of power factors. For a single chassis chart refer to Table 5-8 Board Power Factor. For the maximum number of specific blades per package, see Table 5-9 Maximum Number of Packages Installed.
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Issue 5.02 UNIVERGE SV8100 Table 5-10 Terminal Power Factor Terminal Power Factor 19 inch Metal Chassis with Fan =<80 9.5 inch Plastic Chassis without Fan =<64 Item Power Factor DTL-24D-1 TEL DTL-8LD-1 TEL BHA-L UNIT ADA-L UNIT APR-L UNIT DT300 series : 2...
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UNIVERGE SV8100 Issue 5.02 Table 5-11 IP Terminal Power Chart Label Indication IEEE802. Maximum Current Without Options (Maximum Current with All Options) Terminal Class 48VDC 24VDC 48VDC 24VDC ITL-320C-1 TEL Class 3 160mA 7.7W 290mA 7.0W 111mA 5.3W 192mA 4.6W...
Issue 5.02 UNIVERGE SV8100 RAFFIC APACITY ECTION Table 5-13 Traffic Capacity provides information about the traffic capacity for the basic system package and expanded system package. Table 5-13 Traffic Capacity Basic System Expanded System Traffic Capacity Package Package Traffic Capacity...
UNIVERGE SV8100 Issue 5.02 ABLING EQUIREMENTS AND PECIFICATIONS ECTION This section provides cabling requirements and specifications for various equipment used in the SV8100 system. term Only the DT300/DT700, D Series i telephones, single line telephones, cordless telephones and wireless telephones discussed in the document can be installed on the SV8100 system.
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Issue 5.02 UNIVERGE SV8100 Table 5-14 DT300 Series Loop Resistance and Cable Length By Twisted 1-Pair Cable Terminal or Adapter (without AC Adapter) 24 AWG DTL-2E-1 (BK) TEL 1,969 ft (600m) DTL-6DE-1 (BK) TEL 1,969 ft (600m) 1,969 ft (600m)
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UNIVERGE SV8100 Issue 5.02 term term Table 5-16 D Series i or D IP Terminal Loop Resistance and Cable Length Maximum Maximum By Twisted By Twisted By Twisted By Twisted Loop Loop 1-Pair Cable 2-Pair Cable 1-Pair Cable 2-Pair Cable...
UNIVERGE SV8100 Issue 5.02 KWh @ AC Input I x 120V/1000: Base chassis=0.263 KWh, Expansion chassis=0.263 KWh, total 1.052 KWh BTU (KWh x 3413): Base chassis=898 BTU, Expansion chassis=898 BTU, total 3592 BTU A dedicated outlet, separately fused and grounded for each chassis should ...
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Recommended Long Term Humidity: 10 ~ 95% RH Outside Line Types The following outside lines can be used with the UNIVERGE SV8100 system. 2-wire, Loop Start or Ground Start Trunks 2-wire, 2-way DID Lines (Dial Pulse or DTMF) ...
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Network Time Division Multiplexing (TDM) allows transmission of data and voice simultaneously over one communications medium. The specifications that the UNIVERGE SV8100 system uses for switching, clock, data bus, and timeframe are shown below. TDM Switching: PCM (µ Law) ...
Issue 5.02 UNIVERGE SV8100 6.3.4 Electra Elite IPK Terminals and Equipment The voltage, current, and ring signal for the Electra Elite IPK multiline terminals, Single Line Telephone equipment, and AP(A)-R/AP(R)-R Units are listed below: Multiline Terminal Voltage: -11 ~ -26 Vdc...
Dual-Tone Multifrequency (DTMF) Address Signaling DTMF signaling includes push button or Touchtone dialing. When a key on a telephone is pushed, two tones (one high frequency and one low frequency) are provided. In the UNIVERGE SV8100 system, the following DTMF specifications are used. Frequencies ...
Issue 5.02 UNIVERGE SV8100 Rise Time: Within 5ms. Duration of Dual Frequency Signal: 110 ms. default/60ms. minimum Interdigital Time: 140ms. default/45 ms. minimum Nominal High Group Frequencies (Hz) 1209 1336 1477 Nominal Low Group Frequencies (Hz) 6.4.3 External Equipment Connection Door Phone or TV Door Phone ...
ATTERY ACKUP ECTION The UNIVERGE SV8100 system has battery backup functions for system backup and for memory backup. System Backup (Optional) During a power failure, the system can be backed up using the CHS2U BATT MTG KIT for a backup time of 10 minutes or one of the CHS LARGE BATT SETs for a backup time ranging from 45~180 minutes.
The MGN-U10 ETU is available only with the SV8100 system. The MGN-U10 ETU provides a connection between the IPK/IPK II and the UNIVERGE SV8100 system. The MGN-U10 ETU is installed in the CPU/Ext slot of the IPK/IPK II KSU. IPK/IPKII Migration is supported only with the CHS2U-US (6-slot) chassis.
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UNIVERGE SV8100 Issue 5.02 Table 5-20 Tone Patterns System Tone Frequency (Hz) Intermit Cycle (Fixed) (Fixed) (Default) 0.5 sec Busy Tone 480/620 60 IPM 0.5 sec 0.5 sec Call Waiting Tone 60 IPM 0.5 sec 0.25 sec Second Dial Tone...
Issue 5.02 UNIVERGE SV8100 Table 5-21 Multiline Terminal LED Flash Pattern Condition Color Flash Patterns I-Use Green Busy Incoming Call I-Hold Green Line Key Call Hold Hold Recall Green Transfer Recall Green Live Monitoring Mode Green Message Waiting on Line Key...
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® ENERAL ESCRIPTION ANUAL NEC Corporation of America Issue 5.02 (Version 3000)