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NEC Electra Elite IPK Installation And Maintenance Manual

NEC Electra Elite IPK Installation And Maintenance Manual

Etu with megaco station package
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Summary of Contents for NEC Electra Elite IPK

  • Page 1 NOTICE Note that when converting this document from its original format to a .pdf file, some minor font and format changes may occur causing slight variations. When viewing and printing this document, we cannot guarantee that your specific PC or printer will support all of the fonts or graphics.
  • Page 2 Megaco STATION HARDWARE, INSTALLATION AND MAINTENANCE MANUAL N E C U n i f i e d S o l u t i o n s , I n c . D o c u m e n t R e v i s i o n 4 I N T - 2 0 2 3 ( I P K ) S o f t w a r e R e v i s i o n 3 .
  • Page 4 Contents of this manual are subject to change without prior notice at the discretion of NEC Unified Solutions, Inc. This document has been prepared for the use of employees and customers of NEC Unified Solutions, Inc. and may not be reproduced without prior written approval of NEC Unified Solutions, Inc.
  • Page 5: Table Of Contents

    TABLE OF CONTENTS ___________________________________________________________________________________ Chapter 1 Electra Elite IPK IAD(8)-U( ) ETU Section 1 Description ................... 1-1 Section 2 Indicators, Switches, and Connectors ..........1-2 2.1 LED Indicators ..................1-2 2.1.1 Status LED ....................1-2 2.1.2 Hot Swap ....................1-3 2.1.3...
  • Page 6 Document Revision 4 MEGACO Station ___________________________________________________________________________________ Section 2 PC Parameters ..................4-1 Section 3 Sample Setup Procedure ..............4-2 Section 4 Shutdown Procedure ................4-3 Appendix A Setup and Configuration Section 1 Accessing Setup ................. A-1 Section 2 Card Configuration Program Menus ..........A-2 Section 3 Port Settings ..................
  • Page 7 IAD(8)-U10 ETU and IP Phone both Behind NAT or Port-Forwarding Firewalls - This Application is not Supported .................... C-6 Appendix D Glossary Appendix E Electra Elite IPK IAD(8)-U( ) ETU Installation Section 1 Introduction ..................E-1 Section 2 Installing IAD (8)-U( ) ETU Package ..........E-1 2.1 Description ..................
  • Page 8 Document Revision 4 MEGACO Station ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ Table of Contents...
  • Page 9 LIST OF FIGURES AND TABLES ___________________________________________________________________________________ Table 1-1 Default Boot Sequence: In Active IAD(8)-U10 ETU - Without IP Application Loaded ... 1-2 Table 1-2 Active IAD(8)-U10 ETU - With IP Application Loaded ........... 1-3 Table 1-3 IAD(8)-U( ) ETU Switches ..................... 1-4 Table 4-1 Factory Network Settings ....................
  • Page 10 Document Revision 4 MEGACO Station ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ List of Figures and Tables...
  • Page 11: Electra Elite Ipk Iad(8)-U( ) Etu

    The IAD (8)-U( ) ETU with Megaco Station Package is an optional interface package for Electra Elite IPK KTS that can convert digital station ports into Megaco IP stations. This ETU can be assigned as a ESI (8)-U( ) ETU and can support up to eight IP Telephones.
  • Page 12: Indicators, Switches, And Connectors

    OFF OFF OFF OFF OFF OFF FLASH 5 seconds OFF OFF OFF OFF OFF OFF OFF OFF FLASH 5 seconds * LIVE LED D12 also flashes when the ETU is receiving power from the KSU. ___________________________________________________________________________________ 1 - 2 Electra Elite IPK IAD(8)-U( ) ETU...
  • Page 13: Hot Swap

    2.1.2 Hot Swap The IAD(8)-U( ) does not require powering down the ETU or KSU. The user can remove the IAD8)-U( ) ETU from the Electra Elite IPK KSU the same way any other ETU is removed. 2.1.3 Ethernet Status There are two built-in LEDs on the front of each RJ-45 connector to indicate Ethernet connection status.
  • Page 14: Switch Settings

    Default RJ-45 Ethernet connector Installation The IAD (8)-U( ) ETU can be installed in any KSU slot that supports the applicable simulated ETU. Pushbutton Switch S1 is the reset switch. ___________________________________________________________________________________ 1 - 4 Electra Elite IPK IAD(8)-U( ) ETU...
  • Page 15: Environmental Conditions

    MEGACO Station Document Revision 4 ___________________________________________________________________________________ Environmental Conditions The following environmental conditions apply for IAD (8)-U( ) ETU operation: Operating Temperature: +32 to 104°F (0 to 40C) Operating Humidity: 10% to 90 % (non-condensing) ___________________________________________________________________________________ Hardware, Installation and Maintenance Manual 1 - 5...
  • Page 16 Document Revision 4 MEGACO Station ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ 1 - 6 Electra Elite IPK IAD(8)-U( ) ETU...
  • Page 17: Ipk Iad(8)-U( ) Etu Setup

    Table 1-3 IAD(8)-U( ) ETU Switches on page 1-4.) Place the IAD(8)-U( ) ETU in the Electra Elite IPK KSU. Connect the Ethernet cable to the J6 connector. The CH1~CH8 LEDs start to run indicating that the system is initializing the IP networking parameters.
  • Page 18 Document Revision 4 MEGACO Station ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ 2 - 2 IPK IAD(8)-U( ) ETU Setup...
  • Page 19: Chapter 3 Ipk Iad(8)-U( ) Programming

    YSTEM ROGRAMMING The IAD (8)-U( ) ETU (Megaco Station) is recognized by the Electra Elite IPK system as an ESI(8)-U( ) ETU. This ETU takes longer to initialize than the other Electra Elite IPK ETUs and must be programmed using Memory Block 7-1 (Card Interface Slot Assignment).
  • Page 20 Document Revision 4 MEGACO Station ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ 3 - 2 IPK IAD(8)-U( ) Programming...
  • Page 21: Ipk Iad(8)-U( ) Configuration

    IPK IAD(8)-U( ) Configuration C h a p t e r 4 ___________________________________________________________________________________ IAD(8)-U( ) ETU ECTION ONFIGURING When installed for the first time, the IAD(8)-U( ) ETU, comes up with factory set default parameters as shown in Table 4-1 Factory Network Settings.
  • Page 22: Sample Setup Procedure

    Set the card type according to the settings specified in Table 1-3 IAD(8)-U( ) ETU Switches in Chapter 1 Electra Elite IPK IAD(8)-U( ) ETU on page 1-4 then install the ETU in the Electra Elite IPK KSU. Boot up a client enabled PC that is connected to the same network as the IAD(8)-U( ) ETU.
  • Page 23: Shutdown Procedure

    The IAD(8)-U( ) ETU is a hot swappable ETU and can be removed from the Electra Elite IPK KSU without powering down the IAD(8)-U( ) ETU or the Electra Elite IPK system. If the Electra Elite IPK KSU requires a system reset, the IAD(8)-( ) ETU will come back online. ___________________________________________________________________________________...
  • Page 24 Document Revision 4 MEGACO Station ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ 4 - 4 IPK IAD(8)-U( ) Configuration...
  • Page 25: Appendix A Setup And Configuration

    Setup and Configuration A p p e n d i x A ___________________________________________________________________________________ This chapter describes all the screens used during the configuration of the NEC IAD Trunk ETU [IAD (8)-U( ) ETU] (Megaco Station Package installed). ECTION CCESSING ETUP The IAD(8)-U( ) ETU Megaco station application is configured using an Internet browser.
  • Page 26: Card Configuration Program Menus

    Document Revision 4 MEGACO Station ___________________________________________________________________________________ Start your Internet Explorer from a PC that is connected to the same network as the IAD(8)-U( ) ETU. The IAD(8)-U( ) ETU default IP Address 192.168.1.100. Enter the default IP Address in the address link of your browser. When the login screen appears enter the Login ID and password.
  • Page 27 MEGACO Station Document Revision 4 ___________________________________________________________________________________ Figure A-2 Setting IP Parameters Host Name: (Default Value: neciad) Enter the Computer Name for the IAD(8)-U( ) ETU. The IAD(8)-U( ) ETU is displayed as a computer on the IP network. When naming the host machine, the host name may contain only alpha characters, numeric digits, and a dash.
  • Page 28 Starting RTP Port Number: Default value: (49150) Use this field to specify the RTP port number to be used. NEC recommends leaving this field at its default value, unless otherwise required by the network administrator. Country: (Default value: North America) Choose the country where this card will be operating.
  • Page 29 MEGACO Station Document Revision 4 ___________________________________________________________________________________ Echo Suppressor Settings: When a VoIP call is transferred to a 2-wire loop start circuit, it has a potential to generate large side tone towards the VoIP path. Due to the nature of delays involved in a VoIP communication network, the side tone can be heard as large echo at the distant end.
  • Page 30: Port Settings

    Document Revision 4 MEGACO Station ___________________________________________________________________________________ ECTION ETTINGS Using this screen, the voice over IP parameters can be set per port. Figure A-3 Port Setting Parameters Port Number This identifies the port number and active status. Encoding Preferences: (Default: G.711 mu-law) Select the preferred encoding protocol (codec) for making outgoing calls.
  • Page 31 MEGACO Station Document Revision 4 ___________________________________________________________________________________ Jitter Depth (ms): (Default: 30ms) The jitter buffer value must be at least 10 ms more than the largest packet size in your preference selections. For better delay performance, keeping the minimum allowed value is recommended.
  • Page 32: Tracing

    Document Revision 4 MEGACO Station ___________________________________________________________________________________ ECTION RACING This page is used for analyzing any communication errors, and is intended for use by any technical support personnel. Figure A-4 Tracing Information The tracing functions are not enabled at default. Consult your Technical Support prior to enabling these functions.
  • Page 33: System

    MEGACO Station Document Revision 4 ___________________________________________________________________________________ ECTION YSTEM This page provides information about the firmware revision, card type and additional administrator functions. Figure A-5 System Parameters The system page will provide access to five administrator functions. Reset Card Upload Reset Password Save System Restore System ___________________________________________________________________________________...
  • Page 34 Document Revision 4 MEGACO Station ___________________________________________________________________________________ ECTION ESET A reset is necessary when changing the operating modes and network parameters (such as IP address, Subnet mask, gateway address, TOS field etc.). Figure A-6 Resetting the Card Safe reset - When safe reset is selected, the IAD(8)-U() will only execute the reset after all terminals are idle and on-hook.
  • Page 35: Upload

    When Upload is selected, you are prompted to enter the path name where the station card package is located. Press Upload. Once the upload is completed, the IAD(8)-U( ) ETU must be reset. This firmware is provided by NEC and must be stored on your local PC prior to firmware upload. ___________________________________________________________________________________...
  • Page 36: Reset Password

    When changing the password, a maximum of 12 alphanumeric characters may be used for the password. Select Submit to save the new password. Logout and log in again using the new password. The NEC IAD Configuration Utility may be logged in as follows at default: Administrator Login ID: “admin”...
  • Page 37: Save System

    MEGACO Station Document Revision 4 ___________________________________________________________________________________ ECTION YSTEM This option is used to save the Megaco Station configuration file to a hard drive or floppy disk on the local programming PC. Figure A-9 Save System Parameters ___________________________________________________________________________________ Hardware, Installation and Maintenance Manual A - 13...
  • Page 38: Section 10 Restore System

    Document Revision 4 MEGACO Station ___________________________________________________________________________________ ECTION ESTORE YSTEM This option enables previously saved Megaco station configuration files (saved from Save System link) to be restored. Figure A-10 Restore System Parameters Supply the file name for the saved configuration file. Select Restore. The system requires a card reset after configuration has been restored.
  • Page 39: Appendix B Troubleshooting

    This section answers some of the common questions encountered when using the IAD(8)-U( ) ETU. Q u e s t i o n : The Electra Elite IPK System cannot connect to the Megaco Station ETU at initial start A n s w e r : Ping 192.168.1.100 If you get a reply, verify that the IP address provided in the Connect screen of the Configuration Utility exactly matches the IP address of the Megaco Station ETU.
  • Page 40 Document Revision 4 MEGACO Station ___________________________________________________________________________________ Q u e s t i o n : I have my IAD(8)-U10 ETU behind a Firewall Router. What settings are required on the IAD(8)-U10 ETU? A n s w e r : The IP Address of the Firewall Router must be configured on the IAD(8)-U10 ETU page.
  • Page 41: Returning The Iad(8)-U( ) Etu (Megaco Station) To Default Configuration

    IAD(8)-U( ) ETU. For example, if the IAD(8)-U( ) ETU is in slot 3 of cabinet 1 and operating as a ESI(8)-U( ) ETU (Megaco Station ETU), the Electra Elite IPK system must be programmed, using a PC or handset, for a ESI(8)-U( ) ETU (Megaco Station ETU) in slot 3 of cabinet 1.
  • Page 42 Document Revision 4 MEGACO Station ___________________________________________________________________________________ Q u e s t i o n : What IP ports are needed for station card and IP Phone operation. A n s w e r : For IP phones to operate with MEGACO Station card, the following ports are necessary: Application Port Numbers...
  • Page 43: Appendix C Ip Megaco Station Enhancements

    IP Megaco Station Enhancements A p p e n d i x C ___________________________________________________________________________________ ECTION NTRODUCTION The IAD (8)-U10 with Megaco Station Package supports some network topologies where the card is in one network address while the IP phone is in another network address.
  • Page 44 Document Revision 4 MEGACO Station ___________________________________________________________________________________ Electra Elite IPK IP Phone IAD(8)-U10 ETU 144.168.33.4 144.168.20.2 To set up this example, follow these steps: Configure the IP addresses and net mask settings on the phone and IAD card. Make sure that the Subnet mask and default gateway settings are correct.
  • Page 45: Iad(8)-U10 Etu - Behind A Port-Forwarding Firewall

    MGC address. Refer to the following example. Firewall Router Public Network Side 201.116.4.114 IP Phone 143.101.120.89 Firewall Router Private Network Side 192.168.1.1 Electra Elite IPK with IAD Megaco Station Card 192.168.1.2 ___________________________________________________________________________________ Hardware, Installation and Maintenance Manual C - 3...
  • Page 46 Document Revision 4 MEGACO Station ___________________________________________________________________________________ To set up this example, follow these steps: Configure the IP addresses and Subnet mask settings on the IP phone, firewall, and IAD card. IP Phone - Set the MGC address in the IP phone to the public address of the Firewall router, “201.116.4.114”.
  • Page 47 The router does not do fixed port forwarding, but does set up associations for UDP transactions using Network Address Translation. Refer to the following example. Firewall Router Public Network Side 143.101.120.110 Electra Elite IPK with IAD Megaco Station Card NAT Router 201.116.4.120 Private Network Side 10.0.0.1...
  • Page 48: Iad(8)-U10 Etu And Ip Phone Both Behind Nat Or

    Public Network Side 201.116.4.114 Firewall Router Private Network Side 10.0.0.1 Firewall Router Private Network Side Electra Elite IPK with 192.168.1.1 IP Telephone IAD Megaco Station 10.0.0.109 Card 192.168.1.2 In this example, the telephone cannot send packets to the IAD card using the card’s 192.168.1.2 address, and the card cannot send packets to the telephone using the...
  • Page 49: Appendix D Glossary

    Glossary A p p e n d i x D ___________________________________________________________________________________ The following terms are used within this document. Term Definition ANSI American National Standards Institute. A standards-setting, non-government organization which develops and publishes standards for "voluntary" use in the United States Data Networks The packet switched network that was originally designed for data traffic (non-speech).
  • Page 50 Document Revision 4 MEGACO Station ___________________________________________________________________________________ Term Definition Megaco Media Gateway Control. Quality of Service (reliability of real-time transmission in presence of delays and dropped packets.) Real-Time Transmission Real-Time Transmission is transmission in which there is no perceived delay in the transmission of a voice message or the response to it. This is a requirement for voice traffic.
  • Page 51: Appendix E Electra Elite Ipk Iad(8)-U( ) Etu Installation

    ETU is provided. The same procedure applies for any other application package. For the latest functional firmware, you may order a new Electra Elite IPK: IP Solutions CD-Rom (NEC Part No. 750454) from NEC. Alternatively, you will find the latest IAD packages on NEC support website at www.cng.nec.com.
  • Page 52: Installing The Etu In The Electra Elite Ksu

    When the IAD(8)-U( ) ETU is used for the Megaco station application, this ETU is assigned in the Electra Elite IPK system as an ESI(8)-U( ) ETU. This ETU has eight ports, and installed in slots S1~S8 of the Electra Elite IPK KSU.
  • Page 53 MEGACO Station Document Revision 4 ___________________________________________________________________________________ The IAD (8)-U( ) Card Default IP Address is: 192.168.1.100. Set your PC so that it is statically assigned an IP address of 192.168.1.xx with a subnet mask of 255.255.255.0 to ensure it is in the same network as the IAD(8)-U( ) ETU. Point the Internet Explorer (Version 5 or higher) on the PC to 192.168.1.100 by typing this address in the navigation bar.
  • Page 54 ___________________________________________________________________________________ Upload the applicable IP Application package (e.g., trunk card package and station card package). Select Upload. This firmware is provided by NEC and must be stored on your local PC prior to firmware upload. Figure E-3 Welcome Screen ___________________________________________________________________________________...
  • Page 55 MEGACO Station Document Revision 4 ___________________________________________________________________________________ Congratulations, you have successfully loaded your application package. Wait until the following screen is displayed. Figure E-4 ETU Successfully Loaded Message You can now remove the IAD (8)-U( ) ETU and configure the Dip Switch Setting to the applicable Mode of operation (if so required by the package you loaded).
  • Page 56: Port Designations

    1719/1720 IP CCH-NEAX (Fixed - Non-Programmable) NEC Proprietary CCIS 56000 ~ 56258 5060 57000 IP CCH (Programmable) IP CCH Package 49150 ~ 49166 Starting RTP Port SIP Protocol 5060 ___________________________________________________________________________________ E - 6 Electra Elite IPK IAD(8)-U( ) ETU Installation...
  • Page 57 M E G A C O S T A T I O N H A R D W A R E , I N S T A L L A T I O N , A N D M A I N T E N A N C E M A N U A L N E C U n i f i e d S o l u t i o n s , I n c .

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