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NEC Xen IPK II User Manual
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NEC Xen IPK II User Manual

NEC Xen IPK II User Manual

Xen ipk ii attendant
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Xen IPK II
ATTENDANT
User Guide

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  • Page 1 Xen IPK II ATTENDANT User Guide...

  • Page 2: Table Of Contents

    General Information ....... 1 Xen IPK II Console ....... . 1 Attendant Add-On Console .

  • Page 3: General Information

    Attendant console keys can be assigned as Direct Station Selection/Busy Lamp Field (DSS/BLF), Call Arrival/Virtual Extensions, central office lines or selected features. Refer to the Xen IPK II Digital Telephone User Guide for additional information on telephone operation. All operational instructions assume Prime Line Pickup is assigned to intercom dial tone, Ringing Line Preference is assigned.

  • Page 4: Attendant Add-On Console

    Attendant Add-On Console Answering Calls When CO incoming ringing occurs: Lift the handset Converse and process the call Transferring Calls With a call in progress: Press Transfer on the Multiline terminal Press DSS/BLF key for the desired station Voice announce after the tone burst -OR- Wait for the ringing call to be answered Hang up...

  • Page 5: Placing Calls To Call Arrival Keys

    Placing Internal Calls To make a call within the organisation: Lift the handset Press the DSS/BLF key on the Attendant Add-On Console Voice announce after the tone burst -OR- Wait for the ringing call to be answered Note 1: When calling a multiline telephone, dialling 1 after the station number will change the ringing to voice or voice to ringing.

  • Page 6: Night Transfer

    Night Transfer To activate Night Service using programmable function keys: Press Night Service key (Service Code 751:09 + Mode number below): 1 = Day 1 Mode 2 = Night 1 Mode 3 = Midnight 1 Mode 4 = Rest 1 Mode 5 = Day 2 Mode 6 = Night 2 Mode 7 = Midnight 2 Mode...

  • Page 7: Trunk To Trunk Transfer

    Trunk to Trunk Transfer With an outside call in progress: Press Transfer Dial the trunk access code, i.e. 0 Dial the telephone number and wait for an answer Press the Transfer Replace the handset Note: Once established, a trunk to trunk connection cannot be re-entered. Message Waiting To leave a Message Waiting: Call busy or unanswered extension...

  • Page 8: Code Restriction, Dial Block

    Code Restriction, Dial Block To set Dial Block for another extension: Press Speaker Dial 601 (default) Dial the 4-digit Dial Block code (as set in programming) Dial the extension number to be blocked Dial 1 Note: Confirmation tone is heard. Press Speaker To release Dial Block for another extension: Press Speaker...

  • Page 9: Paging

    Paging Paging Using the Direct Paging Access Key To make the page: Lift the handset Press the Direct Paging Access key Make Announcement Wait for the Meet-Me Answer or replace the handset Paging Using the Access Code To make an Internal Page announcement: Lift the handset Dial 701 and the Paging Zone number (00~64) Note:...

  • Page 10: Direct Inward System Access (Disa)

    Direct Inward System Access (DISA) To place a DISA call into the system (from an offsite DTMF type telephone): Dial the telephone number that rings the DISA trunk Wait for the DISA trunk to automatically answer with a unique dial tone Dial the 6-digit DISA password (User ID) Wait for a second unique dial tone Dial an extension...
  • Page 11 To forward an extension’s calls using a DISA call into the system from an offsite DTMF type telephone: Dial the telephone number that rings the DISA trunk Wait for the DISA trunk to automatically answer with a unique dial tone Dial the 6-digit DISA password (User ID) Wait for a second unique dial tone Dial the Call Forward service code...

  • Page 12: Recording Voice Prompts

    Recording Voice Prompts To record a VRS message: Lift the handset Dial 616 Dial 7 (Record) Dial the VRS message number you want to record (01~48) When you hear “Please start recording” followed by a beep, record your message Note: Normally, your message cannot exceed 16 seconds.
  • Page 13 To erase a previously recorded VRS message: Press Speaker Dial 616 Dial 3 (Erase) Dial the number of the VRS message you want to erase (01~48) Press HOLD to cancel the procedure without erasing (and return to step 3) -OR- Hang up to erase the message To record, listen to or erase a VRS message if you call in using DISA: Place call to the system...

  • Page 14: Programming System Speed Dial

    Programming System Speed Dial To store a System or Group Speed Dialling number: Press Speaker Dial 753 (for system) or 754 (for group) Dial system or group speed dial buffer number Note: At default, there are 1000 System Speed Dialling codes (000~999). There are Group Speed Dialling codes only if assigned in programming.

  • Page 15: Character Entry Table

    Character Entry Table When required to enter characters (e.g., station name or speed dial name), press the dial pad number corresponding to the alpha character desired. i.e. 2 = A,B,C,a,b,c, or 2 3 = D, E, F, d, e, f, or 3 4 = G, H, I, g, h, i, or 4 For the name Bob press: 2-2-6-6-6-2-2 Key Press...
  • Page 16 The material contained herein is subject to change without prior notice at the sole discretion of NEC Business Solutions Ltd. Copyright ©2006 NEC Business Solutions Ltd Stock # 8502904 Document No. NEC-9774 Version 1.0 DPA. July 2006...

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