Looking up FRU information ..Checkout guide ....Lenovo Solution Center ..Chapter 6. FRU replacement Quick test programs.
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1040 Storage-drive stabilizer bar, internal 2010 LCD bezel assembly ..storage drive, hard disk drive cable, and hard 2020 LCD panel and LCD cable ..disk drive bracket... . 2030 Hinges and hinge brackets .
• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
– When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function.
Lenovo Support Center are available at: http://www.lenovo.com/support/phone • Service training documents for Lenovo authorized service technicians are available at the following Web site. The disassembly and reassembly videos that show the FRU removal and replacement procedures are contained in the documents.
Dynamic configure-to-order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
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1. Go to http://support.lenovo.com/ibasepartslookup. 2. Type the Machine Type and Serial Number in the corresponding fields. 3. Click Submit. eSupport also can be used to view the general FRU list for a product. The FRU list is a general list of components and does not contain specific model information.
This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Solution Center” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable you to test computer memory and internal storage devices, view system information, and check and recover the internal storage devices.
1. Turn on the computer. If the computer cannot be turned on, go to “Power system checkout” on page 26, and check the power sources. If an error code is displayed, go to “Symptom-to-FRU index” on page 35 for error code descriptions and troubleshooting hints. 2.
• For Windows 7: Double-click the battery gauge icon in the right side of the task bar to open the Power Manager program and then click the Battery tab. • For Windows 8.1: Open the Lenovo Support program and click Battery Health, or open the Lenovo Settings program and click Power.
“Symptom-to-FRU index” on page 35 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Restoring the factory contents by using the product Recovery Disc Set When the main storage drive is replaced because of a failure, no product recovery program is on the new drive.
9. When the recovery process completes, the Welcome to Microsoft Windows screen is displayed. Follow the instructions on the screen to complete the Windows setup. 10. After you have completed the Windows setup, you might want to restore the original startup sequence. Start the ThinkPad Setup program and then press F9 to restore the default settings.
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4. Follow the instructions on the screen to reset your computer to the factory default settings. Using the advanced startup options With the advanced startup options, you can change the firmware settings of the computer, change the startup settings of the Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image.
6. Click Create in the Recovery Drive window. The creation of the recovery media starts. 7. When the creation of the recovery media finishes, do one of the following: • To keep the recovery partition on your computer, click Finish. •...
If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
• For Windows 8.1: Move the pointer to the bottom right corner of the screen to bring up the charms. Then click Settings ➙ Power ➙ Sleep. In certain circumstances, the computer goes into sleep mode automatically: • After a period of inactivity specified in power plan settings •...
Note: Do the FRU replacement or other actions in the sequence shown in the column headed “FRU or action, in sequence.” If replacing a FRU does not solve the problem, put the original part back in the computer. Do not replace a nondefective FRU. This index can also help you determine, during regular servicing, what FRUs are likely to need to be replaced next.
Table 1. Numeric error codes (continued) Symptom or error FRU or action, in sequence 2100 1. Reseat the hard disk drive. Detection error on HDD0 (Main HDD) 2. Main hard disk drive 3. System board 2101 The M.2 SSD device is not working. Have the M.2 Detection error on SSD1 (M.2) SSD device serviced.
LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...
3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist. Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed, or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).
Left-side view Ethernet connector Smart-card-reader slot (available on some models) Media-card-reader slot Audio connector VGA connector USB 3.0 connector Power connector System-status indicator : The indicator in the ThinkPad logo and the indicator in the center of the power button show the system status of the computer.
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs Descriptions Self-service CRU Optional-service LCD unit (see “LCD FRUs” on page 45) Keyboard bezel assembly System board Power button board Thermal fan Hardware Maintenance Manual...
Descriptions Self-service CRU Optional-service Memory module Fingerprint reader * Fingerprint reader bracket * Internal storage drive (hard disk drive, solid-state drive, or hybrid drive) Hard disk drive cable Hard disk drive bracket Storage-drive stabilizer bar Speaker assembly Removable battery Base cover assembly Smart card reader or dummy smart card reader (depending on the model) Built-in battery or battery bracket (depending on the model)
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No. Descriptions Self-service CRU Optional-service LCD bezel assembly Camera/microphone card LCD panel without touch function Hardware Maintenance Manual...
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No. Descriptions Self-service CRU Optional-service Antenna kit or dummy antenna kit LED cable assembly Hinge brackets Hinges LCD rear cover assembly For models with touch function: Chapter 5 Locations...
• Battery latch pring (1) • Spec (1) Other FRUs FRU descriptions Self-service Optional-service ac adapter Power cord Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to http://www.lenovo.com/serviceparts-lookup. Chapter 5 Locations...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
• It is recommended to use each screw only once. Tighten screws as follows: • Plastic to plastic Turn an additional 90 degrees after the screw head touches the surface of the plastic part. 90 degrees more (Cross-section) • Logic card to plastic Turn an additional 180 degrees after the screw head touches the surface of the logic card.
2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
Reading or writing the ECA information Information on Engineering Change Announcements (ECA) is stored in the EEPROM of the system board. The electronic storage of this information simplifies the procedure to check if the ECA has been previously applied to a machine. The machine does not need to be disassembled to check for the ECA application. To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write function on the USB Maintenance Key.
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at http://www.lenovo.com/support.
Before servicing the computer Carefully read this topic before servicing the computer. Disabling the built-in battery Before replacing any FRU, ensure that you have disabled the built-in battery by doing the following: 1. Turn off your computer and disconnect the ac power adapter and all cables from the computer. 2.
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
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Removal steps of the base cover assembly Hardware Maintenance Manual...
Applying labels to the base cover: The new base cover assembly is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover assembly. For the labels that are not shipped with the new base cover assembly, peel them from the old base cover assembly, and adhere them to the new one.
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Removal steps of the keyboard To reveal the screw heads beneath the keyboard frame, slide the keyboard frame forward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool. Loosen the screws that secure the keyboard with the cross end of the keyboard multi-tool. Hardware Maintenance Manual...
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Pivot the keyboard slightly upward until you can see the connectors on the bottom side of the keyboard Then turn over the keyboard Gently put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. Installing the new keyboard Attach the connectors and then turn over the keyboard.
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Insert the keyboard into the space under the frame of the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the frame of the keyboard bezel. Reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. Ensure that the screw heads are exposed completely.
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Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool. Hide the latches of the keyboard frame under the keyboard bezel by pushing the latches with your finger as shown. Chapter 7 Removing or replacing a FRU...
Adjust the keyboard frame in place with the flat end of the keyboard multi-tool to ensure that all the latches are secured under the keyboard bezel. 1040 Storage-drive stabilizer bar, internal storage drive, hard disk drive cable, and hard disk drive bracket For access, remove this FRU: •...
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Removal steps of the internal storage drive Step Screw (quantity) Color Torque M2 × L3.5 mm, flat-head, nylon-coated (1) Silver 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the internal storage drive is firmly attached. Removal steps of the hard disk drive cable and hard disk drive bracket Chapter 7 Removing or replacing a FRU...
1050 Memory module For access, remove this FRU: • “1010 Removable battery” on page 57 • “1020 Base cover assembly” on page 57 Removal steps of the memory module 1060 Wireless LAN card Note: This information is only for the user-replaceable modules. For access, remove this FRU: •...
Removal steps of the wireless LAN card Step Screw (quantity) Color Torque M2 × L3.5 mm, flat-head, nylon-coated (1) Bronze 0.181 Nm (1.85 kgf-cm) When installing: Plug the gray cable into the main connector and the black cable into the auxiliary connector. 1070 Wireless WAN card Note: This information is only for the user-replaceable modules.
Removal steps of the wireless WAN card Step Screw (quantity) Color Torque M2 × L3.5 mm, flat-head, nylon-coated (1) Bronze 0.181 Nm (1.85 kgf-cm) When installing: Plug the orange cable into the main connector and the blue cable into the auxiliary connector.
Removal steps of the coin-cell battery When installing: Ensure that the connector is attached firmly. 1110 dc-in bracket and dc-in cable assembly For access, remove these FRUs: • “1010 Removable battery” on page 57 • “1020 Base cover assembly” on page 57 Removal steps of the dc-in bracket and dc-in cable assembly Hardware Maintenance Manual...
1120 Built-in battery or dummy battery Important notices for replacing a battery Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. Chapter 7...
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The only exception to this is if the battery is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery, before getting a non-physically damaged battery replaced. Note that the replacement of a physically damaged battery is not covered by the warranty.
1130 Thermal fan For access, remove this FRU: • “1010 Removable battery” on page 57 • “1020 Base cover assembly” on page 57 Removal steps of the thermal fan When installing: Ensure that the fan connectors are attached firmly. Chapter 7 Removing or replacing a FRU...
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Loosen the screws in ascending alphabetical order as illustrated. Note: The thermal fan on your computer might look differently. For some models, you might not have to perform steps in the following illustration. Hardware Maintenance Manual...
When installing: Do not touch the areas marked in the following illustrations. 1140 Speaker assembly For access, remove this FRU: • “1010 Removable battery” on page 57 • “1020 Base cover assembly” on page 57 • “1120 Built-in battery or dummy battery ” on page 71 Removal steps of the speaker assembly Torque Step...
Cable routing: When you install the speaker assembly, route the cables as shown in the following illustration. 1150 Smart card assembly or dummy smart card Depending on the model, your computer might have a smart card or a dummy smart card installed. For access, remove these FRUs: •...
Step Screw (quantity) Color Torque Black 0.181 Nm M2 × L3 mm, flat-head, nylon-coated (5) (1.85 kgf-cm) Removal steps of the dummy smart card Torque Step Screw (quantity) Color M2 × L3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) 1160 Fingerprint reader assembly For access, remove these FRUs in order: •...
Removal steps of the fingerprint reader assembly Step Screw (quantity) Color Torque M2 × L3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. 1170 Board for the trackpad and TrackPoint buttons For access, remove this FRU: •...
Removal steps of the board for the trackpad and TrackPoint buttons Step Screw (quantity) Color Torque Black 0.181 Nm M2 × L2 mm, flat-head shoulder, nylon-coated (4) (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. 1180 System board assembly Important notices for handling the system board When handling the system board, read the following: Chapter 7...
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• The system board has an accelerometer, which can be broken when several thousands of G-forces are applied. Note: Dropping a system board from a height of as little as six inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6000 G's of shock.
Removal steps of the system board assembly When installing: Ensure that the connectors are attached firmly. Torque Step Screw (quantity) Color M2 × L3.5 mm, flat-head, nylon-coated (6) Silver 0.181 Nm (1.85 kgf-cm) 1190 LCD unit For access, remove these FRUs in order: •...
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Removal steps of the LCD unit When installing: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Hardware Maintenance Manual...
Step Screw (quantity) Color Torque 0.181 Nm M2.5 × L3.5 mm, flat-head, nylon-coated (4) Silver (1.85 kgf-cm) 90° 1210 Power button board For access, remove these FRUs in order: • “1010 Removable battery” on page 57 • “1020 Base cover assembly” on page 57 •...
Removal steps of the power button board Step Screw (quantity) Color Torque M2 × L3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. 1220 Keyboard assembly Removal steps of the keyboard assembly To replace the keyboard assembly, remove these FRUs in order: •...
2010 LCD bezel assembly Important: Once an LCD bezel assembly is removed, it cannot be used anymore. A new LCD bezel assembly is required for replacement. Removal steps of the LCD bezel assembly When installing: Ensure that all the latches are attached firmly. 2020 LCD panel and LCD cable For access, remove these FRUs in order: •...
When installing: Ensure that the LCD connector is attached firmly. 2030 Hinges and hinge brackets For access, remove these FRUs in order: • “1010 Removable battery” on page 57 • “1020 Base cover assembly” on page 57 • “1040 Storage-drive stabilizer bar, internal storage drive, hard disk drive cable, and hard disk drive bracket”...
Step Screw (quantity) Color Torque 0.294 Nm M2.5 × L2.5 mm, big-head, nylon-coated (6) Silver (3 kgf-cm) Removal steps of the hinge brackets 2040 Camera/microphone card For access, remove these FRUs in order: • “1010 Removable battery” on page 57 •...
Removal steps of the camera/microphone card When installing: Ensure that the connector is attached firmly. 2050 LED cable assembly For access, remove these FRUs in order: • “1010 Removable battery” on page 57 • “1020 Base cover assembly” on page 57 •...
• “1070 Wireless WAN card” on page 67 • “1130 Thermal fan” on page 73 • “1180 System board assembly” on page 79 • “1190 LCD unit” on page 81 • “2010 LCD bezel assembly” on page 85 • “2020 LCD panel and LCD cable” on page 85 •...
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• “1070 Wireless WAN card” on page 67 • “1130 Thermal fan” on page 73 • “1180 System board assembly” on page 79 • “1190 LCD unit” on page 81 • “2010 LCD bezel assembly” on page 85 • “2020 LCD panel and LCD cable” on page 85 •...
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Cable routing: When you install the antenna kit, route the cables as shown in the following illustration. Ensure that the cables are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Black cable (WLAN auxiliary) Blue cable (WWAN auxiliary) Orange cable (WWAN main)
WLAN auxiliary antenna (black) WWAN auxiliary antenna (blue) WWAN main antenna (red) WLAN main antenna (gray) Removal steps of the LCD rear cover assembly To replace the LCD rear cover assembly, remove these FRUs in order: • “1010 Removable battery” on page 57 •...
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• “1010 Removable battery” on page 57 • “3010 LCD front sheet bezel” on page 92 Removal steps of the LCD panel assembly and LCD cable The LCD panel assembly consists of an LCD panel and an LCD bezel. The LCD bezel is glued to the back side of the LCD panel.
When installing: Ensure that the connector is attached firmly. 3030 Hinges For access, remove these FRUs in order: • “1010 Removable battery” on page 57 • “1020 Base cover assembly” on page 57 • “1040 Storage-drive stabilizer bar, internal storage drive, hard disk drive cable, and hard disk drive bracket”...
3050 Touch sensor card For access, remove these FRUs in order: • “1010 Removable battery” on page 57 • “1020 Base cover assembly” on page 57 • “1040 Storage-drive stabilizer bar, internal storage drive, hard disk drive cable, and hard disk drive bracket”...
Removal steps of the touch sensor card When installing: Ensure that all the connectors are attached firmly. 3060 LED cable assembly For access, remove these FRUs in order: • “1010 Removable battery” on page 57 • “1020 Base cover assembly” on page 57 •...
Removal step of the LED cable assembly 3070 Antenna kit and LCD rear cover assembly Removal steps of the antenna kit For access, remove these FRUs in order: • “1010 Removable battery” on page 57 • “1020 Base cover assembly” on page 57 •...
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Cable routing: When you install the antenna kit, route the cables as shown in the following illustration. Ensure that the cables are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Black cable (WLAN auxiliary) Blue cable (WWAN auxiliary) Orange cable (WWAN main)
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WLAN auxiliary antenna (black) WWAN auxiliary antenna (blue) WWAN main antenna (orange) WLAN main antenna (gray) Removal steps of the LCD rear cover assembly To replace the LCD rear cover assembly, remove these FRUs in order: • “1010 Removable battery” on page 57 •...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Electronic emissions notices For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo ThinkPad TrackPoint ThinkPad logo Microsoft and Windows are trademarks of the Microsoft group of companies.
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Part Number: SP40G55010 Printed in (1P) P/N: SP40G55010 *1PSP40G55010*...