Page 1 NEC Express5800 Series N8800-122F, EXP320J NEC Express5800/320Fd-LR N8800-123F, EXP320K NEC Express5800/320Fd-MR User's Guide...
Page 2 N8800-122F, EXP320J NEC Express5800/320Fd-LR N8800-123F, EXP320K NEC Express5800/320Fd-MR User's Guide 1st Edition 4-2008 856-127506-101- A...
Page 3 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Page 4 Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NEC Express5800 series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers, and actions taken to prevent them;...
Page 5 SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of a personal injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that is not defined herein.
Page 6 Mandatory actions Unplug the server. There is a risk of an electric shock or fire. Indicates a general action to take that is not defined herein. Make sure to follow the instructions.
Page 7 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 8: Trademarks And Patents
Trademarks and Patents NEC EXPRESSBUILDER, NEC ESMPRO and NEC DianaScope are trademarks of NEC Corporation. Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation in the United States and other countries. Intel and Pentium are registered trademarks of Intel Corporation.
Page 9 AVOCENT and DVC (DAMBRACKAS VIDEO COMPRESSION) are registered trademarks of US AVOCENT in the United States and other countries. N8815/006, ft remote management card, adopts the DVC technology of AVOCENT US. The patent numbers for the DVC technology of AVOCENT US: US Patent Number: 5,732,212/5,937,176/6,633,905/6,681,250/6,701,380 (other patents pending) Taiwanese Patent Number: 173784 European Patent Number: 0 740 811...
Page 10 (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damage arising from the use of this manual regardless of (4) above.
Page 11: Preface
You can use this NEC Express5800/ft series in a mission-critical system where high availability is required. By the use of Windows Server 2003 operating system, it also provides outstanding openness for general-purpose applications, etc.
Page 12: About This User's Guide
This chapter describes how to make settings of built-in basic input/output system. It also describes factory-shipped parameters. Chapter 5 Installing and Using Utilities This chapter describes features and operating procedures of a standard utility “NEC EXPRESSBUILDER.” It also describes procedures to install and operate various software programs contained in its DVD.
Page 13 Appendix B I/O Port Addresses This appendix lists factory-assigned I/O port addresses.
Page 14 Keep the accessories in a safe place. You will need them when you perform setup, addition of options, or replacement of failed components. To check NEC EXPRESSBUILDER components, see the attached list. Be sure to fill out and mail the software registration card that is attached to your operating system.
Page 15: Table Of Contents
WINDOWS SETUP AND OPERATION............3-1 DISK OPERATIONS .......................3-2 Disk Operations Using the RDR (Rapid Disk Resync) Function ........3-2 Replacing Failed Hard Disk Drives................3-21 CHANGE DRIVE LETTER....................3-23 DUPLEX LAN CONFIGURATION.................3-24 Overview........................3-24 Rules of Duplex Configuration on NEC Express5800/ft series ........3-25 Configuring Duplex LAN ...................3-26...
Page 16 Parameter File Creator ....................5-6 NEC ESMPRO A ................5-15 GENT AND ANAGER Overview ........................5-15 NEC ESMPRO Agent ....................5-23 NEC ESMPRO Manager ..................5-32 Maintenance of NEC Express5800/ft series ............5-52 NEC D ......................5-80 IANA COPE Notes........................5-80 ......................5-81 CTIVE PGRADE Introduction ......................
Page 17 POST Error Messages ....................7-4 Windows Server 2003, Enterprise Edition Error Messages ........7-9 Server Management Application Error Message............7-10 ......................7-11 TROUBLESHOOTING Problems with NEC Express5800/ft series...............7-11 Event Log........................7-24 Problems with NEC EXPRESSBUILDER..............7-29 Problems with Master Control Menu ................7-30 Problems with Parameter File Creator ..............7-31 Problems with NEC ESMPRO..................7-32...
Page 18 Removing DIMM ...................... 8-22 Replacing DIMM ...................... 8-24 PROCESSOR (CPU) ....................8-25 Installing CPU ......................8-26 Removing CPU ......................8-28 PCI BOARD ......................... 8-29 Installing PCI Board ....................8-32 Removing PCI Board ....................8-36 Replacing PCI Board ....................8-36 Setup of Optional PCI Board ................... 8-37 APPENDIX A SPECIFICATIONS ...................A-1 APPENDIX B I/O PORT ADDRESSES ................B-1...
Page 19 (THIS PAGE IS INTENTIONALLY LEFT BLANK.)
Page 20: Chapter 1 Precautions For Use
Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server.
Page 21: Warning Labels
1-2 Precautions for Use WARNING LABELS Warning label is placed in the certain part of the system so that the user stays alert to possible risks. Do not remove or damage the label. If this label is missing, about to peel off, or illegible, contact your sales agent. The figures below show the location of this label on the server.
Page 22: Precautions For Safety
This equipment is not intended for use and control in facilities/systems where human lives are involved or high reliability is required, including medical devices or nuclear, aerospace, transportation, and traffic control facilities. NEC assumes no liability for any accidents or damage to physical assets resulting from the use of this equipment in such systems or facilities.
Page 23: Use Of Power Supply And Power Cord
1-4 Precautions for Use Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe.
Page 24: Installation, Relocation, Storage And Connection
Precautions for Use 1-5 Installation, Relocation, Storage and Connection WARNING Disconnect the power cord(s) before installing or removing the equipment. Be sure to power off the equipment and unplug its power cords from the wall outlet before installation/relocation. All voltage is removed only when the power cords are unplugged.
Page 25 Do not use any non-designated interface cable. Use only interface cables designated by NEC; identify which component or connector to attach beforehand. If you use a wrong cable or make a wrong connection, there is a risk of short-circuit that could lead to a fire.
Page 26: Cleaning And Handling Of Internal Devices
Precautions for Use 1-7 Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the equipment. There is a risk of an electric shock or fire as well as malfunction. Do not look into the DVD-ROM drive.
Page 27: During Operation
1-8 Precautions for Use CAUTION Protect the unused connectors with the protective cap. The unused power cord connectors are covered with the protective cap to prevent short circuits and electrical hazards. When removing the power cord connector from the internal devices, attach the protective cap to the connector. Failure to follow this warning may cause a fire or an electric shock.
Page 28: Rack-Mount Model
Precautions for Use 1-9 Rack-mount Model CAUTION Do not install the equipment on a nonconforming rack. Install the equipment on a 19-inch rack conforming to the EIA standard. Do not use the equipment without a rack or install it on a nonconforming rack. The equipment may not function properly, and there is a risk of damage to physical assets or injuries.
Page 29: For Proper Operation
Before turning off the power or ejecting a disk, make sure that the access LED is off. When you have just turned off the power, wait at least 30 seconds before turning it on again. Once you have turned on the server, do not turn it off until the "NEC" logo appears on the screen.
Page 30 It is recommended to use NEC's genuine option products. Some competitors’ products are compatible with this server. However, servicing for trouble or damage resulting from such a...
Page 31: Disposal Of Equipment And Consumables
1-12 Precautions for Use DISPOSAL OF EQUIPMENT AND CONSUMABLES When you dispose of the main unit, hard disk drives, floppy disks, DVDs, optional boards, etc., you need to observe your local disposal rules. Dispose the attached power cable along with the equipment to avoid being used with other equipment. For details, ask your municipal office.
Page 32: If System Trouble Is Suspected
If the period is not specified, the repair parts are kept for 5 years after discontinuance of the product. ABOUT OUR WEB SERVICE Information on NEC Express5800/ft series including modification modules is also available on our web site, NEC Express5800 Web Site Asia Pacific, at...
Page 33 1-14 Precautions for Use Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses on your body: Sit in a good posture Sit on your chair with your back straight. If the desk height is appropriate, you will slightly look down at the screen and your forearms will be parallel to the floor.
Page 34: General Description
Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this chapter when you want to know about certain components and how to operate them.
Page 35 2-2 General Description STANDARD FEATURES The NEC Express5800/ft series is the server that has hardware for two servers. High performance ® Quad-Core Intel Xeon Processor 2.00GHz/3.00GHz High-speed Ethernet interface (1000Mbps/100Mbps/10Mbps supported) High-speed disk access (SAS (Serial Attached SCSI)) Expandability Three slots...
Page 36: Chapter 2 General Description
NEC Express5800/ft series detects status changes, errors and other events and notifies the Windows Event Log of these events. If you use an alarm notification tool, you can configure NEC Express5800/ft series to notify you when certain events occur.
Page 37 NEC Express5800/ft series automatically maintains data as the current data. Automatic detection and notification of faults NEC Express5800/ft series detects and sorts out all events such as general status changes and faults, and notifies Windows Event Log of these events.
Page 38 IDs, they are easy to distinguish. In-service repairing You can repair or replace a failed module even if NEC Express5800/ft series is operating. Partition structure On this server model, the first logical drive will be the following state when the setup by NEC EXPRESSBUILDER is complete.
Page 39: How The Operating System Sees The Cpu Modules
2-6 General Description HOW THE OPERATING SYSTEM SEES THE CPU MODULES On NEC Express5800/ft series, the CPU modules are redundantly configured and all processors installed on this server are shown. How CPU modules appear on Task Manager CPUs are displayed as many as there are.
Page 40: Names And Functions Of Components
General Description 2-7 NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below: (1) LEDs For more information see the description on the front view (page 2-8). (2) Front bezel The cover to protect devices in the front.
Page 41: Front View
2-8 General Description Front View With the front bezel removed (1) CPU/IO module 0 This is a module with a set of CPU (processor), memory (DIMM), PCI board, cooling fan unit, and hard disk drive. (2) POWER switch This switch is used to power on/off the server. The in-built LED illuminates for the primary CPU/IO module, showing that it is primary.
Page 42 General Description 2-9 (7) Hard disk drive bay This is the bay to mount the hard disk drive. The number after the parenthesized number indicates a slot number. (8) CPU/IO module DISK ACCESS LED (green/amber) This LED illuminates in green when the internal hard disk drives are accessed. If any internal hard disk drive is failing, the LED illuminates in amber.
Page 43: Rear View
2-10 General Description Rear View...
Page 44 General Description 2-11 (1) CPU/IO module 0 This is a module with a set of CPU (processor), memory (DIMM), PCI board, and cooling fan unit. (2)-1, 2 PCI slots 1, 2, 3 (2)-1: A Low Profile type PCI board is mounted on this slot (64 bit 133MHz 3.3V PCI). (2)-2: A Full Size and Full Height PCI-Express board is mounted on this slot (x8 socket x4 lane).
Page 45 2-12 General Description (11)-1 CPU/IO module status LED 1 (amber) This LED indicates the status of the CPU/IO module. When the module is successfully running, the LED is powered off. If a module has a problem, the LED illuminates in amber. (11)-2 CPU/IO module status LED 2 (green) This LED indicates the status of the CPU/IO module.
Page 46: Dvd-Rom Drive
General Description 2-13 DVD-ROM drive Status LED The LED that illuminates while accessing the loaded DVD/CD-ROM Tray eject button The button to eject the tray. Manual release hole When the eject button does not work, insert a metal pin into this hole to forcefully eject the tray.
Page 47: Cpu/Io Module
2-14 General Description CPU/IO Module CPU/IO module...
Page 48: Mother Board
General Description 2-15 Mother Board CPU/IO module mother board (1) Lithium battery (2) DIMM slot ((2)-1 from the bottom) (2)-1 DIMM CH0 Slot 0 (2)-2 DIMM CH0 Slot 1 (2)-3 DIMM CH0 Slot 2 (2)-4 DIMM CH1 Slot 0 (2)-5 DIMM CH1 Slot 1 (2)-6 DIMM CH1 Slot 2 (3) Processor 0 socket (CPU0) (4) Processor 1 socket (CPU1)
Page 49: Ft Remote Management Card
This port can be connected to network system, and supports 100Mbps/10Mbps. The port can’t be connected to phone line. The port is also used when managing the server with the management software NEC DianaScope attached on this device. IMPORTANT: Communication mode on the management LAN port cannot be manually set or changed because the mode is fixed as auto negotiation mode.
Page 50: Leds
General Description 2-17 LEDs POWER LED The POWER switch of the CPU/IO module has an in-built LED. If the AC power is supplied, the LED of the primary POWER switch illuminates (only the primary POWER switch functions). Also, the CPU/IO module has the POWER LED to show the status of the module power status. CPU/IO Module POWER LED LED indication Description...
Page 51 2-18 General Description PCI Slot status LED 1, 2 There are two kinds of LEDs that indicate the PCI slot status on the back of the CPU/IO module. The PCI slot status is indicated by the display combination of the two LEDs. Status Status LED2 Description...
Page 52: Hard Disk Drive Led
General Description 2-19 Hard Disk Drive LED Hard Disk LED Description Action Not on The disk is in the idle state. Green Accessing the disk Amber Disk failure Contact a maintenance service company. Blinking in amber The mirror of the disk is Perform mirroring.
Page 53 2-20 General Description Access LED on the DVD-ROM drive This LED illuminates when the installed DVD or CD-ROM is being accessed. LAN Connector LED • LINK/ACT LED The LINK/ACT LED shows the status of a standard network port. It is green if power is supplied to the main unit and hub, and they are connected correctly (“LINK”).
Page 54 General Description 2-21 EXPRESSSCOPE Corresponding EXPRESSSCOPE LEDs (amber) illuminate when modules have failures. The LEDs on the upper line correspond to the upper names, and the LEDs on the lower line correspond to the lower names. CPU (CPU module error LED) Amber LED illuminates when failure occurs on CPU of CPU/IO module.
Page 55 2-22 General Description FAN0 (Fan 0 error LED) Amber LED illuminates when failure occurs on the cooling fan for CPU0 of CPU/IO module. FAN1 (Fan 1 error LED) Amber LED illuminates when failure occurs on the cooling fan for CPU1 of CPU/IO module. FAN2 (Fan 2 error LED) Amber LED illuminates when failure occurs on the disk cooling fan of CPU/IO module.
Page 56: Basic Operation
General Description 2-23 BASIC OPERATION This section describes basic operation procedures of NEC Express5800/ft series. Installing/removing the front bezel When you power on/off the server, handle the DVD-ROM drive, or remove/install a hard disk drive or CPU/IO module, remove the front bezel.
Page 57: Power On
2-24 General Description Power ON To power on NEC Express5800/ft series, press the POWER switch (the one whose in-built LED is illuminating). Follow the steps below to turn on the power. Power on the display unit and other peripheral devices connected to the server.
Page 58: Power Off
General Description 2-25 Power OFF Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see manuals included with the UPS or the application that controls the UPS. Perform a normal shutdown from Windows Server 2003.
Page 59: Flow Of Post
2-26 General Description Flow of POST This section walks you through how POST is performed. When you power on the system, one selected CPU/IO module will start up. POST will be performed on this selected CPU/IO module. Memory check starts. A message appears at the upper left of the screen to show that the basic and expanded memories are being counted.
Page 60: Behavior At Occurrence Of Error
General Description 2-27 You can enter a password up to three times. If you enter an incorrect password three times, the startup will be unsuccessful. In this case, turn off the power and then turn it on again after waiting 30 seconds to boot the server. IMPORTANT: Do not set a password before installing the OS.
Page 61 2-28 General Description VGA (display) USB device (keyboard, mouse, floppy disk drive) TIPS: As for DVD-ROM drive, the DVD-ROM drive of both CPU/IO modules 0 and 1 can be accessed. If one CPU/IO module is disconnected because of the failure, only the DVD-ROM of the other module can be accessed IMPORTANT: If the floppy disk drive is connected, the drive letter may change from A to B...
Page 62: Floppy Disk Drive (Option)
To format a floppy disk, see your OS manual. If you power on or restart NEC Express5800/ft series with a floppy disk left in the drive, the server will access the floppy disk to start the system. Unless a system exits on the FD, the server will be unable to start.
Page 63 Data loss could also be caused by faulty operation and computer trouble. To avoid such possible data loss, it is recommendable to back up important data regularly. (Be sure to make back-up copies of the floppy disks that are included with NEC Express5800/ft series.)
Page 64: Dvd-Rom Drive
General Description 2-31 DVD-ROM drive NEC Express5800/ft series has a DVD-ROM drive on the front panel. It is a device used to read data from an optical disk (compact disc read-only memory). Compared to a floppy disk, an optical disk allows for larger volume and fast data readout.
Page 65 2-32 General Description To remove the optical disk, press the tray-eject button as you did in setting the optical disk. When the access LED illuminates in green, it indicates the optical disk is being accessed. Make sure the access LED is not illuminating in green before you press the tray-eject button.
Page 66: Handling Optical Disks
General Description 2-33 Handling optical disks Observe the following when you use an optical disk on NEC Express5800/ft series: As for a disk such as a noncompliant “copy-protected CD,” we shall not guarantee that you can use a CD player to play it with this server.
Page 67 2-34 General Description (This page is intentionally left blank.)
Page 68: Chapter 3 Windows Setup And Operation
Chapter 3 Windows Setup and Operation This chapter describes setup procedures to make NEC Express5800/ft series ready for use. CPU/IO module has a processor function part and IO function part. In utilities in this chapter, the processor function part is referred to as CPU module and IO function part PCI module.
Page 69: Disk Operations
This section explains the disk operation by the RDR (Rapid Disk Resync) function. NEC Express5800/ft series duplicates disks to secure data by using “Rapid Disk Resync (RDR) function”. This section describes operations such as configuration of dual settings to disks and replacement of disks.
Page 70 [Cautions for using the RDR function] RDR can be set only to the disks inserted into the built-in slots of NEC Express5800/ft series. Be sure to specify RDR to all disks inserted to the built-in slots and make duplex settings.
Page 71 3-4 Windows Setup and Operation Configuring and Removing Duplexed Setting of Disks by the RDR Function This section describes how to make disks duplex and how to remove the settings by using the RDR function. To use the RDR function, use [RDR Utility]. About RDR Utility Starting RDR Utility From [Start], select [All Programs] then [RDR] and click [RDR Utility] to start [RDR...
Page 72 Windows Setup and Operation 3-5 [Right pane] The properties of the disk selected in the left pane is shown. In the figure above, the properties of the disk inserted to the Slot 2 of the PCI module 0. IMPORTANT: The [RDR Utility] display is not updated automatically. Therefore, update it by clicking [Refresh] from [Action] on the menu or pressing F5 after performing operations to disk such as inserting/removing a disk, specifying/removing the RDR setting.
Page 73 3-6 Windows Setup and Operation Start RDR Utility. IMPORTANT: If the inserted disk does not appear on the tree, from the menu of RDR Utility, select [Action] and click [Refresh] or press F5 to update the display after awhile. The display of RDR Utility is not updated automatically. Therefore, update it every time after you perform disk operations described below.
Page 74 Windows Setup and Operation 3-7 IMPORTANT: If RDR is specified to a disk which contains the system partition or partition which cannot be unmounted, the following pop-up message appears. If you click [Yes], the system is restarted in two minutes automatically. Go on to 5. when the system is restarted. Insert a disk to set duplex configuration into the corresponding slot.
Page 75 3-8 Windows Setup and Operation On the left tree of RDR Utility, right-click a disk to set RDR and click [Add physical Disk To RDR Virtual Disk].
Page 76 Windows Setup and Operation 3-9 Confirm that synchronizing disks are started and the DISK ACCESS LEDs and the display of RDR utility change as shown below: Synchronizing DISK ACCESS RDR Utility Op State: State Status Source disk Amber Simplex (Blinking) Destination disk Amber Syncing...
Page 77 3-10 Windows Setup and Operation Synchronization completed DISK ACCESS RDR Utility Op State: State Status Source disk Green Duplex (Blinking) Destination disk Green Duplex (Blinking) RDR Virtual Disk Duplex None IMPORTANT: When a new partition is created on the disk where RDR is configured, the created partition area is synchronized automatically.
Page 78 Windows Setup and Operation 3-11 Removing duplex configuration of RDR disks This section describes how to remove duplex configuration from the disk with RDR setting. In the example below, the duplication setting of the disks in the Slot 2 of the PCI modules 0 and 1 is removed.
Page 79 3-12 Windows Setup and Operation Confirm that RDR of the disk is cancelled.
Page 80 Windows Setup and Operation 3-13 Cancel the disk of the corresponding slot in the same manner.
Page 81 3-14 Windows Setup and Operation IMPORTANT: Cancelled disk may not be displayed properly on [Disk Management] after the RDR is cancelled. If this is the case, execute the following: 1. Exit [Disk Management]. 2. Open [Computer Management] – [Service] and execute “Virtual Disk Service (vds).” 3.
Page 82 Windows Setup and Operation 3-15 Other functions of RDR Utility <Commands for physical disks> Remove Physical Disk From RDR Virtual Disk All data including RDR settings on a physical disk can be deleted. IMPORTANT: After executing the command, the physical disk becomes an empty basic disk without RDR settings.
Page 83 3-16 Windows Setup and Operation Resynchronize This Physical Disk From RDR Virtual Disk Disks whose synchronization by RDR is cancelled for reasons including a failure can be resynchronized. Start RDR Utility and right-click a target disk in the left pane and click [Resynchronize This Physical Disk From RDR Virtual Disk].
Page 84 Windows Setup and Operation 3-17 Set As Active RDR Plex A physical disk can be set as “Active RDR Plex” by a command. Active RDR Plex is the disk on which data reading process is performed when Load Balancing of RDR Virtual Disk is off.
Page 85 3-18 Windows Setup and Operation Commands for RDR Virtual Disk Verify RDR Virtual Disk Whether the synchronization by RDR is performed normally can be checked. Start RDR Utility and right-click [RDR Virtual Disk x] in the left pane and click [Verify RDR Virtual Disk].
Page 86 Windows Setup and Operation 3-19 click [Set RDR LUN Load Balancing]. When a dialog box appears, select On or Off (a default is On) and click [OK]. In the [Set RDR LUN Load Balancing] dialog box, click [OK].
Page 87: Replacing Failed Hard Disk Drives
3-20 Windows Setup and Operation Replacing Failed Hard Disk Drives The following describes how to locate and replace the failed hard disk. The failed hard disk should be replaced with the server powered on. How to Locate Failed Disks 1. From [Start], select [All Programs], [RDR] and click [RDR Utility] to start RDR Utility. 2.
Page 88 Windows Setup and Operation 3-21 IMPORTANT: For a disk to be inserted, use a new or physically formatted disk which has the same capacity as the disk of the corresponding slot (in this example, the disk in slot 2 of the PCI module 0) When a disk is inserted, a popup window asking for rebooting the system may be displayed, but there is no need to reboot it.
Page 89 3-22 Windows Setup and Operation IMPORTANT: The time required for synchronization varies depending on the partition size on the disk. For 18GB partition, it takes about 20 minutes. If there is no partition, synchronization may complete in a short period of time and the disk may become synchronized after RDR is set.
Page 90: Change Drive Letter
CHANGE DRIVE LETTER To add, change or delete drive letters, follow the steps below. Before making any changes, thoroughly read the NEC Express5800/ft series-specific precautions and general precautions for Windows. Select [Start] - [Control Panel] - [Administrative Tools] and open [Computer Management].
Page 91: Duplex Lan Configuration
The NEC Express5800/ft series builds a duplex LAN configuration by using “Stratus emb-EB 2-Port Gigabit Adapter,” mounted as standard on the CPU/IO module and the extended PCI slot “NEC MT Gigabit Adapter”, “NEC MF Gigabit Adapter,” and “Stratus U 575 Dual Port Copper Gigabit Adapter.”...
Page 92: Rules Of Duplex Configuration On Nec Express5800/Ft Series
Windows Setup and Operation 3-25 Rules of Duplex Configuration on NEC Express5800/ft series Be sure to make the setting of duplex network configuration on the server. When building duplex configuration, be sure to use at least one adapter of CPU/IO module 0 and of 1 individually.
Page 93: Configuring Duplex Lan
3-26 Windows Setup and Operation Configuring Duplex LAN This section describes how to configure duplex LAN. The following explains how to configure duplex/dual LAN regarding to the example shown in Rules of Duplex Configuration on NEC Express5800/ft series “ .” IMPORTANT: Log on as "Administrator"...
Page 94 Windows Setup and Operation 3-27 Select the [Teaming] tab on the properties dialog box. Select the [Team with other adapters], and then click the [New Team…] button. Enter the team name and click [Next].
Page 95 3-28 Windows Setup and Operation Select the adapters to include in the team and click [Next]. Select [Adapter Fault Tolerance] or [Adaptive Load Balancing] or [Switch Fault Tolerance] as a team mode (Usually select [Adapter Fault Tolerance]). Click [Next].
Page 96 Windows Setup and Operation 3-29 Click [Finish]. Start Command prompt to check the physical MAC address set on ipconfig/all. Select the Team Adapter you have set. Right-click on it and select [Properties] from the menu displayed to show the properties dialog box.
Page 97 3-30 Windows Setup and Operation Select the [Advanced] tab on the properties dialog box. Select [Locally Administered Address] from the [Settings] list box, and then enter the MAC address of a Team Adapter, which you have checked, in the [Value] text box. Click [OK].
Page 98: Removing Duplex/Dual Lan
Windows Setup and Operation 3-31 Removing Duplex/Dual LAN This section describes how to remove duplex/dual LAN. IMPORTANT: Log on as "Administrator" or a member of the group "Administrators.” Start [Device Manager]. Select the Team Adapter of which you want to remove duplex/dual LAN. Right-click on it, and then select [Properties] from the menu displayed to show the properties dialog box.
Page 99 3-32 Windows Setup and Operation Select the [Settings] tab in the properties dialog box and click the [Remove Team] button. The confirmation dialog box appears. Click [Yes] button.
Page 100: Checking The Duplicating Operation Of Modules
Windows Setup and Operation 3-33 CHECKING THE DUPLICATING OPERATION OF MODULES This section describes how to check if the system runs properly after system installation or CPU/IO module has a processor function part and IO function part. Each part reinstallation. is monitored and managed by the module.
Page 101 3-34 Windows Setup and Operation Stop the operation of a PCI module using the ft server utility. Select [Start] - [All Programs] - [NEC ESMPRO Agent] - [ft server utility] to start the ft server utility. Then, from the ft server utility, select [PCI Module] and then the primary PCI module (*) from the [FTSever] tree on the left pane, and click [Down] of [Bring Up/Bring Down].
Page 102 Windows Setup and Operation 3-35 Restart the PCI module. From the ft server utility, click [Up] of [Bring Up/Bring Down] to the PCI module which was stopped in the step 3, and the PCI module will be started. Once the PCI module is started, PCI module diagnosis, mirror volume duplication and PCI module duplication are performed.
Page 103: Confirm Start And Stop Of Cpu Modules
Use the ft server utility to stop the operation of a CPU module to remove. From [Start], select [All Programs], [NEC ESMPRO Agent] then [ft server utility] to start the ft server utility. Then, from the ft server utility, select [CPU Module] then the CPU module to stop (*) from the [FTSever] tree on the left pane, and click [Down] of [Bring Up/Bring Down].
Page 104 Windows Setup and Operation 3-37 When you stop the operation of a CPU module, the indications of the status LEDs change as follows. Below denotes that the only one CPU module is operating. [Indications of status LEDs] CPU module 1 CPU module 2 (Stopped)* (Operating)
Page 105: Nec Express5800/Ft Series Service Program Configuration
ESMLANService ESMPS Virtual Disk Service (vds) The above programs are necessary for the NEC Express5800/ft series operation. Do not stop these services. When minimizing the number of operating service programs temporarily is required, the following service programs may be stopped:...
Page 106 Windows Setup and Operation 3-39 (This page is intentionally left blank.)
Page 107: Chapter 4 System Configuration
Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the NEC Express5800/ft series for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups.
Page 108: System Bios -Setup
4-2 System Configuration SYSTEM BIOS –SETUP– The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions.
Page 109: Starting Setup Utility
System Configuration 4-3 Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, either of the following messages appears at bottom left on the screen depending on your system configuration.
Page 110: Description Of On-Screen Items And Key Usage
4-4 System Configuration Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Shows the current menu. Online help window Options to be ftServer Setup configured Main...
Page 111 System Configuration 4-5 previous screen. Shows the following: If you select “Yes” and then press the key, all items in the Enter setup are set to default values. If you select “No” and then press either the key, the status before pressing the Enter key is restored.
Page 112: Configuration Examples
4-6 System Configuration Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. To link power supply with the UPS To power on the server when power is supplied from the UPS Select [Server] - [AC-LINK] - [Power On]. To keep the server off-powered even when power is supplied from the UPS if the POWER switch was used to power off Select [Server] - [AC-LINK] - [Last State].
Page 113 To display POST check results Select [Advanced] - [Boot-time Diagnostic Screen] - [Enabled]. You can also press Esc while the NEC log is on the screen to display POST check results. To control from the HW console Remote operation via Serial Select [Server] - [Console Redirection], and make necessary settings.
Page 114: Menu And Parameter Descriptions
4-8 System Configuration Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To configure detailed settings of functions, select a submenu from the above menus. Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu.
Page 115 System Configuration 4-9 Available options in the Main and descriptions are listed below. Option Parameter Description System Time HH:MM:SS Specify the system time. System Date MM/DD/YYYY Specify the system date. CPU Speed XXXX MHz Displays the processor clock frequency. Physical CPUs Displays the number of processor installed.
Page 116 Boot-time [Disabled] Specify whether to display the Power On Self-Test (POST) Diagnostic Screen screen at start-up. If “Disabled” is selected, the NEC logo Enabled appears while POST is in progress. (To display POST check results, press Esc.) ]: factory default...
Page 117 System Configuration 4-11 Advanced Processor Configuration When you select “Advanced Processor Configuration” in the Advanced menu, the following screen appears. ftServer Setup Main Advanced Security Server Boot Exit Advanced Processor Configuration Item Specific Help Execute Disable Bit: [Enabled] Intel(R) Virtualization Tech. [Enabled] PECI Interface: [Enabled]...
Page 118 4-12 System Configuration I/O Device Configuration When you select “I/O Device Configuration” in the Advanced menu, the following screen appears. If you select a menu with the “►” mark and press Enter, its submenu appears. ftServer Setup Main Advanced Security Server Boot Exit...
Page 119 System Configuration 4-13 Keyboard Features Display only. NumLock Specify whether or not to enable NumLock at AUTO system startup. [Off] ]: factory default...
Page 120 4-14 System Configuration Option ROM Configuration When you select “Option ROM Configuration” in the Advanced menu, the following screen appears. ftServer Setup Main Advanced Security Server Boot Exit Option ROM Configuration Item Specific Help Embedded SAS Option ROM: [Enabled] Enables Embedded SAS Embedded PXE#1 Option ROM: [Enabled] Option ROM to boot Embedded PXE#2 Option ROM: [Enabled]...
Page 121 System Configuration 4-15 Option Parameter Description Embedded PXE#1 Option ROM [Enabled] If “Enabled” is selected, the extended ROM of Disabled LAN #1 embedded in the motherboard is initialized. Embedded PXE#2 Option ROM [Enabled] If “Enabled” is selected, the extended ROM of Disabled LAN #2 embedded in the motherboard is initialized.
Page 122 4-16 System Configuration Advanced Chipset Control When you select “Advanced Chipset Control” in the Advanced menu, the following screen appears. ftServer Setup Main Advanced Security Server Boot Exit Advanced Processor Configuration Item Specific Help HPET [Disabled] Enable or Disable Inter(R) I/OAT: [Enabled] High Precision Event Wake On LAN: [Enabled]...
Page 123 System Configuration 4-17 Security Move the cursor onto “Security” to display the Security menu. ftServer Setup Main Advanced Security Server Boot Exit Item Specific Help Supervisor Password Is: Unset User Password Is: Unset Supervisor Password controls access to the Set Supervisor Password [Enter] setup utility.
Page 124 4-18 System Configuration Select “Set Supervisor Password” or “Set User Password” and press Enter to display the following pop-up screen. The screen below shows when “Set Supervisor Password” is selected. Set a password on this pop-up screen. Enter a password of up to seven alphanumeric characters and symbols from the keyboard.
Page 125 System Configuration 4-19 Option Parameter Description Password on Specify whether to request a password entry at [Disabled] boot boot-up. User password setup is required Enabled beforehand. ]: factory default IMPORTANT: If you have logged in SETUP by using the Supervisor Password, you can check and change all settings.
Page 126 4-20 System Configuration Server Move the cursor onto [Server] to display the Server menu. The following describes options you can configure in the Server menu and their functions. Select an option with the “►” mark and press Enter to display its submenu. Refer to the table below for information on options.
Page 127 System Configuration 4-21 The table below lists how selections for “AC LINK” determine the power status of the server when the power supply to the server restarts. Parameter State before powered off Stay Off Last State Power On In service Out of service (DC power: Off) Forced shutdown * Pressing the POWER switch for over four seconds shuts down the power to the server.
Page 128 4-22 System Configuration Option Parameter Description Chassis Serial Number  Displays the chassis information. BMC Device ID  Displays the BMC information. BMC Device Revision  Displays the BMC information. BMC Firmware Revision  Displays the BMC information. SDR Revision ...
Page 129 System Configuration 4-23 Console Redirection Select “Console Redirection” on the Server menu and press Enter to display the following screen. ftServer Setup Main Advanced Security Server Boot Exit Console Redirection Item Specific Help Com Port Address [Disabled] If enabled, it will use a port on the Baud Rate [19.2K]...
Page 130 4-24 System Configuration Event Log Configuration Select “Event log Configuration” on the Server menu and press Enter to display the following screen. ftServer Setup Main Advanced Security Server Boot Exit Event Log Configuration Item Specific Help Clear Online Event Logs [Press Enter] The system event log...
Page 131 Select whether or not to enable the function to monitor [Enabled] OS boot-up. If you are starting up from an OS with no NEC ESMPRO Agent installed, disable this option. If you use Disaster Recovery Option for ARCServe, select [Disabled].
Page 132 4-26 System Configuration Option Parameter Description POST Pause Monitoring 60-[180]-1200 Set the time for POST monitoring during boot pause. Time-out (unit: second) ]: factory default...
Page 133 You can change the boot device order using ↑ or ↓ and + or –. Move the cursor to select the device by ↑ or ↓, and then change the priority using + or –. IMPORTANT: Move to set “CD-ROM Drive” above “Hard Drive” when you boot the NEC EXPRESSBUILDER.
Page 134 4-28 System Configuration Exit Move the cursor onto “Exit” to display the Exit menu. ftServer Setup Main Advanced Security Server Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Exit System Setup and Load Setup Defaults save your changes to Discard Changes CMOS.
Page 135 System Configuration 4-29 The following describes each option on the Exit menu: Exit Saving Changes Select this option to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility. Select “Exit Saving Changes” to display the screen below. Select “Yes” to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility.
Page 136 4-30 System Configuration Exit Discarding Changes Select this option to exit the SETUP utility without saving the current configuration data into the CMOS (non-volatile memory). If you select “Yes” here, the “SETUP Warning” dialogue box appears. If you select “No” in the “SETUP Warning” dialogue box, you can exit SETUP without saving the changes you have made.
Page 137 System Configuration 4-31 Load Setup Defaults Select this option if you want to reset all values in SETUP to default (factory-set values). When you select Load Setup Defaults, the dialogue box as shown below appears. If you select “Yes” in the dialogue box, default values are restored. If you select “No”, you will see the Exit menu screen.
Page 138 4-32 System Configuration Discard Changes Select this option if you want to restore previous values before saving values in CMOS. When you select “Discard Changes”, you will see the dialogue box as shown below. If you select “Yes” in the dialogue box, changes you have made are discarded and previous settings are restored.
Page 139 System Configuration 4-33 Save Changes Select this option if you want to save changes you have made in CMOS (non-volatile memory) without exiting SETUP. When you select the Save Changes, you will see the dialogue box as shown below. If you select “Yes” in the dialogue box, changes you have made are saved in CMOS (non-volatile memory).
Page 140: Sas Bios -Adaptec Sas/Sata Configuration Utility
4-34 System Configuration SAS BIOS –Adaptec SAS/SATA Configuration Utility– Adaptec SAS/SATA Configuration utility makes settings of the built-in SAS controller on a motherboard. You can start it up by simple key operation during POST execution without using any special startup disk. IMPORTANT: Because the server is installed with the latest version of the SCSISelect utility, your screen display may be different from the one described in this guide.
Page 141 System Configuration 4-35 3. Select a menu in the “Options”, and then press the Enter key. If you want to make settings of the adapter, select “SerialSelect Utility.” If you want to format or verify the hard disk drive connected to the adapter, select “Disk Utility.”...
Page 142 4-36 System Configuration Parameter and Description Adaptec SAS/SATA Configuration utility has two types of menu. • SerialSelect Utility • Disk Utilities You can set features that are more detailed by selecting a submenu from these menus. The following describes the features and parameters that can be set in each menu and factory settings displayed on the screen.
Page 143 System Configuration 4-37 Controller Properties The following screen is displayed when “Controller Properties” is selected in the menu. Adaptec SAS/SATA Controller#0 Controller Information PCI Slot:Bus:Device:Function..0:A:0:0 Interrupt (IRQ) Channel....7 I/O Port Address..... 8000 Device ID......041E Controller Serial number..... Controller WWN......
Page 144 4-38 System Configuration Controller Configuration The following screen is displayed when “Controller Configuration” is selected in the menu. Adaptec SAS/SATA Controller#0 Controller Configuration Controller Interface Definitions Runtime BIOS........ Enabled BBS Support......... Device POST Banner Display......Enabled CTRL-A Message Display...... Enabled Physical Drives Display during POST..
Page 145 System Configuration 4-39 See the following table for each item. Item Parameter Description Controls the BIOS status at the POST. Runtime BIOS [Enabled] If [Enabled] is selected, the controller can be operated Disabled as a boot device by SAS controller BIOS. Disabled:Scan bus If [Disabled] is selected, other appropriate SAS controllers operate as boot devices.
Page 146 4-40 System Configuration PHY Configuration The following screen is displayed when “PHY Configuration” is selected in the menu. SAS Device Configuration SAS Port ID PHY Rate (Gb/s) ....Auto Auto Auto Auto Auto Auto Auto Auto SAS Address ...50030130F0B13700 <F6> - Reset to Defaults See the following table for each item Item Parameter...
Page 147 System Configuration 4-41 Disk Utilities The following screen is displayed when “Disk Utilities” is selected in the menu. Scanning for drives... The following screen is displayed after a while. Adaptec SAS/SATA Controller#0 Select SAS/SATA Disk and press <Enter> Device Slot Model FW Rev HITACHI HUS151436VLS300...
Page 148 4-42 System Configuration Adaptec SAS/SATA Controller#0 Select SAS/SATA Disk and press <Enter> Device Slot Model FW Rev HITACHI HUS151436VLS300 A340 No device No device No device No device No device No device Format Disk No device Verify Disk Media No device Indicate LED No device No device...
Page 149: Forced Shutdown And Clear
System Configuration 4-43 FORCED SHUTDOWN AND CLEAR Read this section if your server does not operate as expected, or if you want to return all setup values to those made at shipment. Forced Shutdown Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work.
Page 150: Clear Cmos/Password
4-44 System Configuration CLEAR CMOS/PASSWORD With the pre-installed SETUP utility, you can set desired passwords to protect data stored on the server from unauthorized user access. If you forget the password, you can clear them by following the procedure described in this section. You can also use the same procedure to clear the CMOS data in the server.
Page 151 How to Clear CMOS Power off the NEC Express5800/ft series and unplug the both power cords. Remove the both CPU/IO modules (0 and 1) from the NEC Express5800/ft series (see “Removing CPU/IO Module” on page 8-11). Make setting of jumper switch for clearing CMOS of CPU/IO module 0.
Page 152 4-46 System Configuration By referring to “Removing CPU/IO Module” on page 8-11, remove the CPU/IO module 0 from the server. Restore the previous CMOS clear jumper switch settings. Remove the jumper pins (J20) 9-10 of the CPU/IO module 0 and install them on the jumper pins (J57) 2-3. By referring to “Installing CPU/IO Module”...
Page 153: How To Clear Passwords
HOW TO CLEAR PASSWORDS Power off NEC Express5800/ft series and unplug the both power cords. Remove the both CPU/IO modules (0 and 1) from the NEC Express5800/ft series (see “Removing CPU/IO Module” on page 8-11). Make setting of jumper switch for clearing the password of CPU/IO module 0.
Page 154: How To Clear The Bmc Configuration
HOW TO CLEAR THE BMC CONFIGURATION Power off NEC Express5800/ft series and unplug the both power cords. Remove the both CPU/IO modules (0 and 1) from the NEC Express5800/ft series (see “Removing CPU/IO Module” on page 8-11). Make setting of jumper switch for clearing the BMC configuration of module 0.
Page 155: Remote Management Function
System Configuration 4-49 REMOTE MANAGEMENT FUNCTION 320Fd-LR and 320Fd-MR models are equipped with the optional card, N8815-006A ft Remote Management Card on the server. By connecting to a network via their management LAN port, BMC (Baseboard Management Controller), an LSI for system management, installed on the server allows remote monitoring and controlling of the server such as keyboard, video and mouse (KVM) control over management network.
Page 156: Settings On The Server
!! Refer to BMC configuration manual !! The message above may appear in a different screen during POST with the NEC logo shown and paused. In that case, press the Esc key to display the diagnosis screen to check whether or not the above message is shown.
Page 157 System Configuration 4-51 Changing a Mouse Property Uncheck “Enhance pointer precision” when you use Windows Server 2003 on this server. Go to [Control Panel] – [Mouse Properties] and select [Pointer Options] tab. If it is unable to move a mouse curser on the Remote KVM console, adjust “Select a pointer speed:” to the right on the “Faster”...
Page 158: Setting A Management Pc
Click “Software Setup” and then “NEC DianaScope,” and then run the installer of JRE, which you find in the NEC DianaScope install menu. When the OS of the management PC is Linux: The JRE installer (Linux) is stored in the following directory of the NEC EXPRESSBUILDER DVD: /dianascope/jre_x For installing JRE, log on as root user or obtain the root authority by the su command.
Page 159 * If you want to install the latest Java Runtime, download it from the following site. If you use NEC DianaScope on the same management PC, use Java2 Runtime Environment, which you can find in the “NEC EXPRESSBUILDER” DVD.
Page 160: Using Remote Management
4-54 System Configuration Using Remote Management Overview You can control power of this server and use the remote KVM console from a web browser by using web server functions of BMC. IMPORTANT: Remote KVM console is available only on the LAN port of the primary CPU/IO module (the operating side’s CPU/IO module).
Page 161 System Configuration 4-55 (2) If you cannot use the default IP “192.168.1.1,” start up the “NEC EXPRESSBUILDER” DVD on the server and select [Tool menu] →[English] → [System Management] → [Set System Management Parameters]→ [Configuration]. Select [New] to register new settings, or [Change] to change the settings.
Page 162 To disable the remote management console function, make the following settings from the NEC EXPRESSBUILDER DVD. Load the NEC EXPRESSBUILDER DVD on the server, and from the main menu, select [Tool menu] - [English] - [System Management] - [Set FT Remote Management Card (LAN1/LAN2)].
Page 163: Login And Logout
System Configuration 4-57 TIPS: If you use SSL for access, the “Warning - Security” dialogue box(es) for server certification may be displayed for SSL in addition to the dialogue box shown above. Login and logout Login When the login page appears, enter the user name and password, and then click [Login]. When you login for the first time, use the following default user name and password.
Page 164 4-58 System Configuration Logout Click the File menu and select Exit to logout. When you log out, the main window closes and you will return to the login page on the browser.
Page 165 System Configuration 4-59 Main Window (1) Click this to show the File menu. Click “Exit” to quit this applet. (2) Click this to show the Window menu. From the Window menu, you can open windows including the KVM console window. (3) Main frame A window is shown here.
Page 166 4-60 System Configuration Control panel The control panel allows you to see the server status and to control the power supply. The control panel also allows you to activate windows. Control panel functions (1) Displays the BMC host name or IP address (2) Displays the LCD of the server.
Page 167 Set the resolution of the device to one of these values. If any value other than these values, nothing will be shown on the remote KVM console. The mouse cannot be used on the remote KVM console on the operation window of NEC EXPRESSBUILDER.
Page 168 4-62 System Configuration Starting up the remote KVM console window Click the startup icon [ ] on the remote KVM console on the control panel to display the KVM console window. IMPORTANT: NEVER open the remote KVM console when you log on to the BMC from a local console. If you do so, data entry from the keyboard or mouse becomes disabled.
Page 169 System Configuration 4-63 (6) KVM properties icon. (7) Enlarge icon: use this icon to enlarge the view. (8) Shrink icon: use this icon to reduce the view. (9) Equal size icon: use this icon to display images in the same magnification. (10) Window size icon: use this icon to adjust the window size to the screen size.
Page 170 4-64 System Configuration Virtual keyboard When you click the virtual keyboard icon [ ], the virtual keyboard appears. You can select either 104 or 109 keyboard from the tab. By clicking buttons corresponding to each key, you can make entry to the host server. Zoom-in and zoom-out of the view Click the [ ] icon to zoom in the view.
Page 171 System Configuration 4-65 IPMI information System event logs (SEL), sensor data record (SDR), or field replacement unit (FRU) can be displayed. Such information is referred to as the IPMI information. The information is used to examine errors and events on the server and identify which part should be replaced. System Event Log (SEL) When you click the icon to start up system event logs [ ] on the control panel, SEL information...
Page 172 4-66 System Configuration Sensor Data Record (SDR) When you click the icon to start up sensor device information (SDR) [ ]on the control panel, the SDR information is collected from the BMC and shown on the sensor device information (SDR) window as shown below.
Page 173 System Configuration 4-67 Field Replaceable Unit (FRU) When you click the icon to start up information on parts to be replaced for maintenance (FRU) [ on the control panel, FRU information is collected from the BMC and shown on the window for parts to be replaced for maintenance (FRU) as shown below.
Page 174 4-68 System Configuration BMC Configuration You can configure the BMC settings. Starting up the BMC Configuration window When you click the icon to start up the BMC configuration [ ] on Control Panel, the BMC configuration window appears as shown below. (1) Reads the BMC configuration file (2) Saves the BMC configuration file (3) Edits the BMC configuration...
Page 175 System Configuration 4-69 User Settings Here you can make user account settings. When you click [User] on the left pane of the BMC configuration window, total of 20 accounts appear in the right pane. When you select the account you want to modify or add and click the icon for editing [ ], the following window for editing a user account appears.
Page 176 4-70 System Configuration Network Settings Here you can make network settings of BMC such as IP address configuration. IMPORTANT The following ports are used for the remote management functions. If your network environment has any firewall, you also need to have configuration for the firewall. Module name Port Protocol...
Page 177 After you changed the DHCP setting, you should turn off the AC power of the system and turn on it after 5 seconds or more. After you changed the DHCP setting using NEC EXPRESSBUILDER and NEC DianaScope Agent, you should turn off the AC power of the system and turn on it after 5 seconds or...
Page 178 4-72 System Configuration (1) Allows you to select whether or not to automatically acquire the IP address of the DNS server by DHCP. (2) If you have selected not to automatically acquire the IP address by DCHP, make settings here. If the address is acquired automatically by DHCP, the acquired address appears here.
Page 179 System Configuration 4-73 Host name (1) The default host name to be used when no host name is set when DHCP is used (2) Set the BMC host name. If this option is not configured, the default host name mentioned in 1) will be used.
Page 180 4-74 System Configuration WEB server settings Here you can make web server settings such as HTTP port settings for the BMC. When you click [Web Server] on the left pane of the BMC configuration window, the right pane shows the overall information of the web server settings. IMPORTANT: When you change the HTTP port number, settings of SSL (enable/disable), or SSL port number, the current connection will be temporarily disconnected.
Page 181 System Configuration 4-75 When you click the icon for editing [ ], the window for editing appears as shown below. (1) Specify the HTTP port number. (2) Specify whether or not to enable SSL communication. If you select the check box for enabling, connection by HTTPS (SSL enabled) is enabled.
Page 182 4-76 System Configuration If you click [Default], the default values for HTTP port number, SSL port number, logon trial period, number of logon retries and the account lock period are displayed. The SSL check box configuration remains the same. When you click [OK], all of what you have set will be written into the BMC. When you click [Cancel], the editing window closes without saving what you have edited.
Page 183 System Configuration 4-77 Basic (1) Specify whether or not to enable the alert mail functions by the check box. When you select the check box, you can make mail-related settings. (2) Select a notice level from six levels. Levels are categorized according to severity of factor events.
Page 184 4-78 System Configuration Message (1) Specify mail address of receivers to whom alert mail is sent. You can specify up to four addresses. (2) Specify the sender’s address used in alert mail. (3) Enter the subject to be given to alert mail. (4) Select whether or not to enable the body messages for all alert mail, which is configured in the next step.
Page 185 System Configuration 4-79 SMTP (1) Specify the address of the SMTP server. You can enter the IP address or host name. (2) Specify the port number of the SMTP server. (3) Specify the number of send retry if sending a mail has failed. (4) Specify the time in seconds before the next mail send retry.
Page 186 4-80 System Configuration Option (1) Specify information to add to the body of alert mail. The information you specify here will be contained in the body of alert mail with the message you specified in the message box in the message tab. Product Information Product name, code, number of the server IP Address...
Page 187 System Configuration 4-81 Firmware Update You can update applets, KVM firmware, BMC firmware, sensor device information (SDR), and platform information (PIA). Starting up the firmware update window When you click the icon to start up firmware update [ ] on the control panel, each pieces of revision information is loaded from the BMC to display the following firmware update window.
Page 188 4-82 System Configuration Loading update data files When you click the icon for adding update files [ ], the window to select a file appears. Specify an update data file. When you click [Open] after specifying the file, loading of the file begins. Wait for file loading to complete.
Page 189 System Configuration 4-83 CHECK: Check each revision carefully because downgrading is possible as well. If you click the icon for clearing update data [ ], all loaded data will be discarded. When you click [Cancel], the update window will be closed without saving any loaded data. Selecting what to be upgraded Select check boxes of update targets.
Page 190 4-84 System Configuration As shown below, the window showing writing process appears for each update target. If any error is detected during the writing process, an error message is displayed and the process terminates. End of writing When writing is completed, the “Status” column displays the result for each target. CHECK: To apply updates for targets other than applet, reboot the server or power off and then on the server.
Page 191: Troubleshooting
System Configuration 4-85 Troubleshooting Error Messages When using the remote management, an error dialog box may appear on the management PC if some problem occurs. Messages and actions for the errors are described below. Fatal errors Error message Action Fatal error. JavaVM quits. Try logging in again.
Page 192 4-86 System Configuration Error message Action representative. Check the network environment. Failed to establish the RMCP+ If there is no network problem, contact your service session. representative. Check the network environment. The RMCP+ transmission failed. If there is no network problem, contact your service representative.
Page 193 System Configuration 4-87 Error message Action If you do not find any problem, contact your service representative. This is no problem. Click [OK] and close the The KVM request was aborted. message box. Check the network environment and server. UDP packet transmission failed. If you do not find any problem, contact your service representative.
Page 194 4-88 System Configuration BMC configuration errors Error message Action Check the network environment and try again. Failed to make settings: Contact your service representative if the error persists. Check the network environment and try again. Failed to acquire BMC Contact your service representative if the error Configuration: persists.
Page 195 System Configuration 4-89 Error message Action You can use only alphanumeric characters, minus Invalid host name sign (–), and underscore (_) for a host name. A host name should be 64 characters or less. You can use only alphanumeric characters, minus sign (–), underscore (_) and period (.) for a domain Invalid domain name name.
Page 196 4-90 System Configuration Error message Action information: files again. Try again. If the error persists, contact your service Failed to create rollback image. representative because a failure may have occurred in BMC. Try again. If the error persists, contact your service Failed to erase.
Page 197 System Configuration 4-91 Error message Action Some update files may be corrupted. Obtain update Failed to acquire lines: files again. Some update files may be corrupted. Obtain update Invalid line length: files again. Some update files may be corrupted. Obtain update Unexpected EOF is detected: files again.
Page 198 4-92 System Configuration (This page is intentionally left blank.)
Page 199: Installing And Using Utilities
Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER. CPU/IO module has a processor function part and IO function part. In utilities in this chapter, the processor function part is referred...
Page 200: Nec Expressbuilder
The NEC EXPRESSBUILDER, integrated setup software, can automatically detect the hardware connected to an NEC Express5800/ft series machine to advance the processing. The hardware subject to setup with the NEC EXPRESSBUILDER should have the same configuration as that for operation.
Page 201 Installing and Using Utilities 5-3 Tool menu If you select this item after choosing the display language, the Tool menu appears. You can use the below functions for maintenance. Maintenance Utility Starts up the Offline Maintenance Utility. BIOS/FW Updating Updates the system BIOS. ROM-DOS Startup FD Creates Startup FD is used for starting the ROM-DOS system.
Page 202: Autorun Menu
5-4 Installing and Using Utilities Autorun Menu The Master Control Menu automatically appears when the “NEC EXPRESSBUILDER” DVD is loaded on a computer running Windows (Windows 95 or later or Windows NT 4.0 or later). TIPS: Depending on the condition of the system, the menu may not be automatically started. In such a case, execute the file below on the DVD from Windows Explorer or by other means: \MC\1ST.exe...
Page 203: Parameter File Creator
When using a floppy disk, a USB floppy disk drive is required. IMPORTANT: You cannot create [Parameter file] for Microsoft Windows Server 2003 x64 Editions.. NOTE: You can install Windows Server 2003 without [Parameter File]. Also, you can modify/newly create [Parameter File] during the setup with NEC EXPRESSBUILDER.
Page 204: Parameter File Creator
This section describes about specifying setup information that is necessary for OS installation and creating [Parameter file]. Follow the procedure below. NOTE: Do not remove NEC EXPRESSBUILDER DVD from drive during a parameter file creation. Start the OS. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive.
Page 205 Installing and Using Utilities 5-7 Right-click on the screen or left-click [Setup Windows]. The menu will appear. Click [Parameter File Creator]. Parameter File Creator will appear.
Page 206 5-8 Installing and Using Utilities [Load Parameters] step is displayed. Select [Do not load parameters] from the menu, click [Next]. Select the installing Operating System. Select [Install the Windows (32bit editions)] from the menu, click [Next].
Page 207 Installing and Using Utilities 5-9 Enter the setting of a logical drive. [Enter RAID setting] steps are displayed. Retain the default value, and click [Next]. Specify the installing medium and the Windows system partition. [Specify medium/Partition] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next].
Page 208 5-10 Installing and Using Utilities If you select “Create a new partition” at “Windows system drive settings,” the contents of the hard disk will be all deleted. If “Use existing partitions” is selected, EXPRESSBUILDER install the Operating System to the 1st partition (1st partition is deleted). The data in the other partition is kept if the system has two or more partitions.
Page 209 Installing and Using Utilities 5-11 Enter the domain or workgroup name to be used. [Enter domain account] steps are displayed. Retain the default value, and click [Next]. Enter the installing components. [Select Windows components] steps are displayed. Verify the parameters, modify if necessary, and then click [Next].
Page 210 5-12 Installing and Using Utilities Select the installing applications. [Select applications] steps are displayed. Retain the default value, and click [Next]. Save the parameters. [Save parameters] steps are displayed.
Page 211 Installing and Using Utilities 5-13 If you want to save the parameters, set the free formatted floppy disk. Select [Save parameters], enter the file path of the parameters files into the text box and click [Next]. If not, select [Do not save parameters]. Save to a floppy disk.
Page 212 5-14 Installing and Using Utilities Click [Yes] to exit Parameter File Creator. NOTE: – If you modify existing information file (parameter file), click “Load Parameters” at [Road Parameters] screen. Refer to help to modify information file. – If you cancel operation on the way, click at the upper-right corner of the screen.
Page 213: Nec Esmpro Agent And Manager
NEC Express5800/ft series system management applications “NEC ESMPRO Manager” and “NEC ESMPRO Agent” are bundled to accessory “NEC EXPRESSBUILDER DVD.” This section describes the functions and features provided by NEC ESMPRO Manager and NEC ESMPRO Agent and the notes on their operations.
Page 214 5-16 Installing and Using Utilities Effects of using NEC ESMPRO Manager and NEC ESMPRO Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficient effects on a variety of needs in versatile and complicated system environments. – Detection of server fault NEC ESMPRO Agent collects a variety of fault information on NEC Express5800 series systems to identify the states of the systems.
Page 215: Detection Of Server Fault
Installing and Using Utilities 5-17 Detection of Server Fault NEC ESMPRO Manager and NEC ESMPRO Agent detect errors causing faults to occur at an early stage and notify Administrators of fault information real-time. Early detection of error If a fault occurs, NEC ESMPRO Agent detects the fault and reports the occurrence of the fault to NEC ESMPRO Manager (alert report).
Page 216: Management Of Server Operation Status
5-18 Installing and Using Utilities Management of Server Operation Status NEC ESMPRO Agent manages and monitors a variety of components installed in the server. You can view the information managed and monitored by NEC ESMPRO Agent on the DataViewer of NEC ESMPRO Manager.
Page 217 Installing and Using Utilities 5-19 Monitoring (Management) of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant system. It can continue the operation even if a major component fails. NEC Express5800/ft series improves the system availability with the hardware, NEC ESMPRO, and system software functions.
Page 218 5-20 Installing and Using Utilities The report of a fault occurrence in the NEC Express5800/ft series (alert) is immediately sent to the NEC ESMPRO Manager. When the NEC ESMPRO Manager receives the alert, a popup message appears. The alert contains the detailed information of the fault and the proper countermeasures. You can...
Page 219 Installing and Using Utilities 5-21 Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows servers on a network to be managed collectively. The management screen is designed in the Explorer format to indicate the components in a server hierarchically for effective server management.
Page 220 5-22 Installing and Using Utilities DataViewer The DataViewer indicates the server source configuration information in the Explorer format. In addition, it changes the status color of the failed server component. This enables you to identify the failed portion. AlertViewer The AlertViewer manages fault reports sent from servers together. A fault occurred in a server is immediately reported to the AlertViewer.
Page 221: Nec Esmpro Agent
Installing and Using Utilities 5-23 NEC ESMPRO Agent NEC ESMPRO Agent is a utility which acts as an agent (proxy) between NEC Express5800/ft series and NEC ESMPRO Manager (management PC). For details on the operating environment, the setting required before the setup, and the installation procedure, see the separate volume “User’s Guide (Setup).”...
Page 222 5-24 Installing and Using Utilities Device name Device ID SCSI slot 3 on SCSI enclosure 0 10/40/3 SCSI enclosure 1 11/40 SCSI slot 1 on SCSI enclosure 1 11/40/1 SCSI slot 2 on SCSI enclosure 1 11/40/2 SCSI slot 3 on SCSI enclosure 1 11/40/3...
Page 223 Visit the Microsoft Help and Support on regular basis where you can find other information than the above at http://support.microsoft.com/default.aspx?LN=en-us. Maintenance-related Functions When you want to use maintenance-related functions of the NEC Express5800/ft series, contact your maintenance personnel. CPU Information If you select [CPU Module] –...
Page 224 5-26 Installing and Using Utilities information in the DataViewer may be different from the current system information because the change of the system configuration is not reflected on the DataViewer. SCSI Slot Information When the PCI module is detached and you select [SCSI Slot] – [General], the displayed “Hardware LED”...
Page 225 Change of SNMP Community If the security setting of the SNMP Service of a system, where the NEC ESMPRO Agent is installed, is changed from the default “public” to a community name, change the community settings of the NEC ESMPRO Agent, too.
Page 226 The preventive hard disk drive maintenance function may not work properly when a hard disk drive which was used in a system where NEC ESMPRO Agent is installed is connected to other systems. Make sure not to connect such hard disk drives.
Page 227 If the server status monitoring by NEC ESMPRO Manager is on (default: ON), NEC ESMPRO Manager regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In response, NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of SNMP Service increases temporarily.
Page 228 5-30 Installing and Using Utilities Example CPU Information In [CPU Information] of DataViewer’s system tree, the external clock is listed as “Unknown.” When [ft] Tree Appears on Date Viewer in an Incorrect Manner If you open a DataViewer immediately after the system starts up, the tree or the state of a DataViewer may not be displayed correctly due to high load of the system.
Page 229 Installing and Using Utilities 5-31 Ethernet Adapters You Do Not Use If an Ethernet adapter is not used (not connected to cable), set it to “Disable” in [Network Connections] from Control Panel. If an Ethernet adapter you are about to disable has dual LAN settings (AFT function), remove the dual LAN settings before disable it.
Page 230: Nec Esmpro Manager
To monitor the state of the NEC Express5800/ft series on a management computer with installation of NEC ESMPRO Manager, the DataViewer is used. If you click each of the modules and items to be checked sequentially on the tree view in the Windows Explorer format, the DataViewer indicates their states on the right side of the screen.
Page 231 Allows the configuration and other information on the CPU modules to be viewed. Maintenance Allows the start/stop, MTBF information clear, dump acquisition, and diagnosis of the CPU modules to be provided. See “Maintenance of NEC Express5800/ft series” described later for the start/stop and MTBF information clear of the CPU modules.
Page 232 Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU modules to be updated. See “Maintenance of NEC Express5800/ft series” described later for the update of BIOS of the CPU modules. The detailed device identification information can be checked by selecting [ESMPRO] tree→[Hardware]...
Page 233 Installing and Using Utilities 5-35 DIMM Allows the information of DIMM on the CPU modules to be viewed.
Page 234 5-36 Installing and Using Utilities Monitoring PCI Module To monitor the PCI modules and the components on the PCI modules, refer to the [PCI Module] tree. To see the information on the [PCI Module] tree, select the target PCI module from [PCI Module] in the [ft] tree.
Page 235 Installing and Using Utilities 5-37 Maintenance Allows the start/stop, MTBF information clear, and diagnosis of the PCI modules to be provided. See “Maintenance of NEC Express5800/ft series” described later for the start/stop and MTBF information clear of the CPU modules. Update Allows the device identification information of the PCI modules to be viewed.
Page 236 5-38 Installing and Using Utilities Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules, see the [PCI slot] tree. To see the information on the [PCI slot] tree, select [PCI Module]→[PCI module (containing PCI slot to be seen)]→[PCI slot] of the [ft] tree.
Page 237 Installing and Using Utilities 5-39 PCI Device – General Allows the information of devices on the PCI slot to be viewed. This function is not supported in the current version. PCI Device – Detail Allows the detailed information of a device on the PCI slot to be viewed. This function is not supported in the current version.
Page 238 5-40 Installing and Using Utilities Monitoring SCSI adapter on PCI module To monitor the SCSI adapters on the PCI modules, see the [SCSI adapter] tree. To see the information on the [SCSI adapter] tree, select [PCI Module]→[PCI module (connected to SCSI adapter to be seen)]→[SCSI adapter] of the [ft] tree.
Page 239 Installing and Using Utilities 5-41 Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on the [SCSI enclosure] tree, select [SCSI enclosure] of the [ft] tree. You can see the following information of the SCSI enclosure from the [SCSI enclosure] tree. General Allows the configuration and other information of the SCSI enclosure to be viewed.
Page 240 5-42 Installing and Using Utilities Maintenance Allows the MTBF information of the SCSI enclosure to be viewed or cleared. This function is not supported in the current version. Update Allows the firmware of the SCSI enclosure to be updated. However, this function is not supported in the current version.
Page 241 Installing and Using Utilities 5-43 Electronics – General This function is not supported in the current version. Electronics – Maintenance This function is not supported in the current version. SCSI Slot – General Allows the configuration and other information of the SCSI slot to be viewed. IMPORTANT: You need to be aware of the status of hard disk during the mirror creation.
Page 242 5-44 Installing and Using Utilities SCSI Slot – Maintenance Allows the MTBF information of the SCSI slot to be viewed or cleared. This function is not supported in the current version.
Page 243 Installing and Using Utilities 5-45 Monitoring Mirror Disk To monitor the mirror disk components, see the [Mirror Disk] tree. To view information on [Mirror Disk] tree, select [Mirror Disk] under [ft] tree. You can see the redundancy status of the mirrors and the device IDs of the SCSI slots into which these hard disk components are connected.
Page 244 5-46 Installing and Using Utilities Monitoring Hard Disk Drive (HDD) To monitor the hard disks and detect disk failures at an early stage, use the NEC ESMPRO Manager and Agent. You can see configurations and information of hard disk in the DataViewer.
Page 245 Installing and Using Utilities 5-47 Verification of mirror status To check the redundancy status of the failed mirror disk, open [Mirror Disk] screen under [ft]. On this screen, you can check the redundancy status of the mirror and the status of the mirrored hard disks.
Page 246 5-48 Installing and Using Utilities IMPORTANT: The Mirror Disk screen shows a pair of hard disks constructing mirroring as a mirror. Note that when multiple volumes are created in these hard disks, the information on the volumes will not be displayed. If multiple volumes are created within a single disk: Volume A Volume C...
Page 247 See [1. Verify of hard disk failure] above. (2) Removing the hard disk Disconnect the hard disk with the problem. At this time, NEC ESMPRO Agent reports the following alert to manager. And icons related to the hard disk with problem change the state of warning in the DataViewer.
Page 248 [Mirror Disk] (3) Connect a new hard disk Next, connect a new hard disk to the same SCSI Slot. At this time, NEC ESMPRO Agent reports the following alert to manager. And icons related to the hard disk are changed to the state of normal in the DataViewer.
Page 249 Installing and Using Utilities 5-51 When the hard disk is connected, SCSI Slot changes the status to “Normal.” [SCSI Slot] → [General] Also, at this time, the state of the mirrored disks changes to “Normal.” [Mirror Disk]...
Page 250: Maintenance Of Nec Express5800/Ft Series
NEC Express5800/ft series maintenance can be done in two ways; one is to use NEC ESMPRO Manager for remote maintenance and the other is to use the NEC ESMPRO Agent ft server utility on the NEC Express5800/ft series for local maintenance.
Page 251 √ √ √ CPU module – R: Remote. Executable from remote management PC by using NEC ESMPRO Manager L: Local. Executable on local server by using ft server utility √: Supported –: Not supported Bus reset Change of primary SCSI bus Component √...
Page 252: Start And Stop Of Components
5-54 Installing and Using Utilities Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of the component in the [ft] tree of the DataViewer. Open the tree of the component to be started or stopped and select the [Maintenance] tree.
Page 253 A certain time is required for the start. The start result can be verified by “State” on the target component screen. The result of the start operation is reported by the NEC Express5800/ft series as an alert. Stop Perform the procedure below before replacing a component.
Page 254 5-56 Installing and Using Utilities Sample screen of NEC ESMPRO Manager 1 [Maintenance] screen of PCI module [CPU Module] – [CPU Module] - [Maintenance]...
Page 255 Installing and Using Utilities 5-57 Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of PCI module [PCI Module] - [Maintenance]...
Page 256 5-58 Installing and Using Utilities Procedure in the ft server utility Start Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. Click the [Up] button of the target component. A certain time is required for the start.
Page 257: Check And Clear Of Mtbf Information
NEC Express5800/ft series manages the MTBF (mean time between failure) of each component. If a fault occurs in a component, the NEC Express5800/ft series calculates the MTBF of the component again. If the calculated value is lower than the pre-defined threshold, the NEC Express5800/ft series disables the component to be used.
Page 258 Click the [MTBF Clear] button in the [Maintenance] screen for the target component. The MTBF clearing result can be verified by “State” on the target component screen. The result of the MTBF clearing operation is reported by the NEC Express5800/ft series as an alert.
Page 259 Installing and Using Utilities 5-61 Procedure in the ft server utility Perform the procedure below before replacement of a component. Select the target component by using the ft server utility. Check the current state of the target component with the LEDs and event log. Click the [Clear] button in [MTBF Clear] of the target component.
Page 260 Diagnostics The NEC Express5800/ft series provides the self-check diagnosis function for some components. If a fault occurs in a component, the NEC Express5800/ft series can diagnose the component to detect the fault. To diagnose a component with the NEC ESMPRO Manager, use the [Maintenance] tree of the component in the DataViewer.
Page 261 Click the [Diagnostics] button in the [Maintenance] screen for the target component. The diagnosis result can be verified by “Result” of the diagnosis on the target component screen. The result of the diagnosis is reported by the NEC Express5800/ft series as an alert.
Page 262 5-64 Installing and Using Utilities Procedure in the ft server utility Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. If the component is operating, stop the component. Click the [Diagnostics] button in the [Diagnosis Information] on the target component.
Page 263: Firmware Update
(in which the system continues the operation but the component trying to update firmware or BIOS is stopped). To update firmware with NEC ESMPRO Manager, use the [Update] tree of the component in the DataViewer. Open the tree of the component for which firmware is updated and select the [Update] tree.
Page 264 5-66 Installing and Using Utilities Procedure in NEC ESMPRO Manager Save the image data of the update firmware in an arbitrary directory of the NEC Express5800/ft series. Save the image data in any way. Write down the path to the directory in which the image data is saved.
Page 265 The update result can be verified by the state on the target component screen (indication of “Firmware update completed”). The result of the update processing is reported by the NEC Express5800/ft series as an alert. After the BIOS for a single CPU module is completed, click the [Jump Switch] button.
Page 266 5-68 Installing and Using Utilities Even if you do not have the image data of firmware for update, the firmware can be copied from the other module. By starting the module, the firmware will be updated automatically. However, when the [Enable automatic firmware update] property is disabled, follow the steps below to update the firmware: Start the system using the module of the firmware copy source.
Page 267 Installing and Using Utilities 5-69 Procedure in ft server utility Save the image data of the update firmware in a desired directory of the NEC Express5800/ft series. Save the image data in some manner. Write down the path to the directory in which the image data is saved.
Page 268 5-70 Installing and Using Utilities Select [Specify new firmware for update], enter the directory in which the updated firmware specified in the input box in step 1 is saved, and click the [Activate] button. Perform the firmware update. Check the update result with the event log.
Page 269 Installing and Using Utilities 5-71 After the BIOS for a single CPU module is completed, click the [Jump Switch] button. The module completely updated is started and the module under operation is stopped. Start the other inactive module. Starting the module causes the firmware to be updated automatically. However, if the [Enable automatic firmware update] property is disabled, update the module in the procedure as follows: (1) Check the current state with the “State”...
Page 270: Dump Collection
5-72 Installing and Using Utilities Dump Collection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in the DataViewer. To collect the dump with the ft server utility, use the utility screen of the component.
Page 271 A certain time is required for the dump saving. The dump is stored as %SystemDrive%\NECDump\MEMORY.DMP on the managed server. The result of the dump saving is reported by the NEC Express5800/ft series as an alert. Sample screen of NEC ESMPRO Manager [Maintenance] screen of CPU module...
Page 272 5-74 Installing and Using Utilities Procedure in ft server utility Select the target CPU module by using the ft server utility. Check the current state of the target CPU module with the LEDs. Select the dump acquisition method with [Dump] of the target CPU module and click the [Harvest] button.
Page 273 The initial setup value is “Enable.” IMPORTANT: In the NEC Express5800/ft series with ft control software over 3.0, it is always necessary to set “Enable.” Do not set “Disable.” The system operation can be set on [ft] tree→[General] screen of the ft server utility.
Page 274 5-76 Installing and Using Utilities Configure the system settings using the ft server utility in the following procedure. The system cannot be configured using the NEC ESMPRO Manager. Select [General] in the [ft] tree. Check the property of carrying out the modification with [System Settings] (or cancel the check).
Page 275 Refresh of View based on State Change Alert Setting A new function is supported so that NEC ESMPRO Manager window will be updated on a system state change basis (in other words, whenever necessary). This function is OFF by default. See the [Setting] below about how to turn it ON.
Page 276 Remote Local – When update to new firmware is required. Remote: Executable from remote management PC by using NEC ESMPRO Manager Local: Executable on local server by using ft server utility –: Not supported Procedure of Update from ft server utility Update the firmware in the following procedure.
Page 277 Installing and Using Utilities 5-79 Enter the location to store the new firmware, and click [Activate]. [Verification] dialog box appears. Click [OK]. Execute the firmware update.
Page 278: Nec Dianascope
NEC DianaScope, but this section indicates notes that require special attention for remotely managing this server using NEC DianaScope. NEC Express5800/ft series can be managed remotely only when ft remote management card is installed. When remotely managing this server from NEC DianaScope, only LAN connection is available.
Page 279: Active Upgrade
Active Upgrade process allows you to upgrade system and application software while the important applications on an NEC Express5800/ft series system are online and available to users. This section describes the overview of Active Upgrade process, the procedure and prerequisites necessary for preparing the system for the upgrade process, and configuring and performing the upgrade process with Active Upgrade Console.
Page 280: Overview
5-82 Installing and Using Utilities Overview Active Upgrade™ technology allows you to upgrade system and application software on an NEC Express5800/ft series system with minimal downtime. Instead of taking your system offline to run upgrade procedures, you can use Active Upgrade technology to split the system into two independently running systems, one “side”...
Page 281 Installing and Using Utilities 5-83 Active Upgrade Process The Active Upgrade process involves the following basic steps: You prepare your system to ensure it meets the prerequisites of the Active Upgrade process. You use the Active Upgrade Console to select the disks that will be affected by the software upgrade and to provide information about any applications or services that require special handling during the upgrade process.
Page 282 5-84 Installing and Using Utilities Figure 2. Splitting the System When you split the system, the Active Upgrade Console disables any Rapid Disk ReSync (RDR) mirroring between the internal disks in each CPU/IO module enclosure and isolates the Upgrade Side from system resources such as the network, any user-specified application data disks, and any external PCI resources (such as external storage).
Page 283 Installing and Using Utilities 5-85 You can also completely abort the upgrade from the Active Upgrade Console, if necessary. When you are finished installing software on the Upgrade Side, you disconnect the remote connection to the Upgrade Side and initiate the merge process. When you merge the system, the Active Upgrade Console stops your applications on the Production Side and unmounts any application data disks to ensure that pending disk updates are flushed to disk.
Page 284 5-86 Installing and Using Utilities Figure 4. Committing the Upgrade When the RDR disk resynchronization is finished, all critical system resources are running in duplex mode, and the Active Upgrade process is complete. You do not need to restart the system, and, because your application is already running on the upgraded software, there is no additional downtime.
Page 285: Aborting The Active Upgrade Process
Installing and Using Utilities 5-87 Aborting the Active Upgrade Process Aborting the Active Upgrade process stops the current upgrade session and returns your system to its original state. If necessary, you can abort the Active Upgrade process at any point up until you commit the upgrade.
Page 286: Active Upgrade State Model
5-88 Installing and Using Utilities Active Upgrade State Model The state model in Figure 6 shows all of the possible Active Upgrade states, and the order in which they occur during the Active Upgrade process. Figure 6. Active Upgrade State Model The state model helps to demonstrate the sequence of events in the Active Upgrade process, as follows: All upgrade sessions start in the Idle state, where you can run the readiness check as many...
Page 287 Installing and Using Utilities 5-89 When you are done installing software on the Upgrade Side and you start the merge process, the Active Upgrade Console switches to the PrepareMerge state, during which it runs additional readiness tests and background tasks. If the system is ready, the console immediately switches to the Merge state and restarts your applications on the Upgrade Side.
Page 288: Preparing For The Active Upgrade Process
Preparing for the Active Upgrade process involves the following tasks: • Learning about the types of upgrades that the Active Upgrade process supports. • Learning about the prerequisites for your NEC Express5800/ft series system. • Learning how the Active Upgrade Console can control your critical applications. •...
Page 289 Installing and Using Utilities 5-91 Active Upgrade technology does not support the following types of upgrades: • Any upgrade that requires network connectivity during the upgrade process. For example, you cannot use an installer program that downloads its installation files from the Internet as the upgrade progresses.
Page 290 5-92 Installing and Using Utilities Prerequisites Active Upgrade technology is supported only on NEC Express5800/ft series system that: • Are running in duplex mode prior to starting the upgrade process. The CPU/IO modules must be duplexed, and all critical resources in the enclosures must be duplexed.
Page 291 Installing and Using Utilities 5-93 maintenance network. • Can tolerate running in simplex mode for a brief period during the upgrade. Because each side of the system runs in simplex mode during the upgrade, an interruption on the side that is actively running your critical applications can result in downtime. IMPORTANT: You cannot restart the operating system on the Production Side during an upgrade (though you can restart the Upgrade Side as many times as necessary.) Also, it is unsafe to pull an...
Page 292 Production Side and Upgrade Side might fail during the Active Upgrade process. • Use caution when applying hotfixes from any source. Applying updates indiscriminately may introduce serious problems to your NEC Express5800/ft series system. TIPS: Overview, page 5-82 Software Upgrade Support, page 5-90...
Page 293: Managing Critical Applications During The Upgrade Process
The Active Upgrade Console enables to specify how business-critical applications are started and stopped during the Active Upgrade process. If your NEC Express5800/ft series system runs business-critical applications, such as Microsoft Exchange Server or SQL Server, these applications can run on only one side of the system—the Production Side—when you split the system.
Page 294 5-96 Installing and Using Utilities Pre-Upgrade Tasks To prepare for upgrading the system, do the following: Ensure that your NEC Express5800/ft series system meets the requirements and recommendations discussed in “Software Upgrade Support” on page 5-90, “Prerequisites” on page 5-92, and “Recommendations”...
Page 295 Installing and Using Utilities 5-97 Configuring Remote Desktop Connection In the setup window of Remote Desktop Connection, enable the remote connection. For more information, see the Windows online Help. If the remote connection is not enabled, the Production Side with Remote Desktop Connection cannot access the Upgrade Side in split mode.
Page 296 5-98 Installing and Using Utilities Installing the Active Upgrade Software IMPORTANT: Your login account must be in the Administrator group to install the Active Upgrade Console. To install the Active Upgrade Console, do the following: Insert the ftServer Active Upgrade Software CD-ROM into one of the CD/DVD drives. If the installation process does not start automatically, do the following: Open My Computer.
Page 297 Installing and Using Utilities 5-99 IMPORTANT: Install the Active Upgrade software before configuring Windows Firewall. The installation process adds an entry for the Active Upgrade Console to the list of Windows Firewall exceptions. This entry is disabled by default. To configure Windows Firewall Open the Windows Firewall control panel.
Page 298: Gathering Information
5-100 Installing and Using Utilities TIPS: Pre-Upgrade Tasks on page 5-96 Configuring the Active Upgrade Process on page 5-110 Gathering Information Before you start configuring the Active Upgrade process on your system, considering the following questions: Did you decide the IP address for the Active Upgrade? This IP address should be the same network address that is allocated to Ethernet team and should be a new one.
Page 299 Installing and Using Utilities 5-101 Active Upgrade Process Worksheet Item Value IP address for Active Upgrade _______________________________________ _______________________________________ _______________________________________ Configuration files to use _______________________________________ _______________________________________ _______________________________________ Disks to upgrade _______________________________________ _______________________________________ _______________________________________ Disks that cannot be upgraded _______________________________________ _______________________________________ _______________________________________ Software installation utilities to run _______________________________________ _______________________________________...
Page 300 5-102 Installing and Using Utilities Item Value _______________________________________ Log files to back up _______________________________________ _______________________________________ _______________________________________ TIPS: Pre-Upgrade Tasks, page 5-96 Software Upgrade Support, page 5-90 Prerequisites, page 5-92 Recommendations, page 5-94 Managing Critical Applications During the Upgrade Process, page 5-95 Configuring the Active Upgrade Process, page 5-110...
Page 301 Installing and Using Utilities 5-103 Copying Software Installation Packages to the System When the system runs in split mode, the Upgrade Side has no access to the network, external storage, or application data disks; therefore, if you need to download or copy any High Priority updates (hotfixes), installation packages, or disk images (for example, .msi files) to the system, put them on one of the disks you want to upgrade before you split the system.
Page 302 5-104 Installing and Using Utilities Understanding the Active Upgrade Console Interface The Active Upgrade Console window (see the figure below) is divided into four major parts: a title bar, a navigation bar, a main window, and a status bar. Active Upgrade Console Title bar Navigation bar Main window...
Page 303: Title Bar
Installing and Using Utilities 5-105 Title Bar The title bar displays the name of the current page of the Active Upgrade Console. The title bar also contains a Help button ( ), which you can click to display the Help topic associated with the current page of the Active Upgrade Console.
Page 304 5-106 Installing and Using Utilities The navigation bar contains the following entries: • Configuration — Allows you to create or select a configuration file to modify, or to start the upgrade process with no configuration file. • Network Settings— Allows you to verify the system network configuration and to configure IP address of the Upgrade Side.
Page 305 Installing and Using Utilities 5-107 • Finish — Indicates that the upgrade process is complete and allows you to save a copy of the activity log to a file, start another upgrade, or exit the Active Upgrade Console. • Link: −...
Page 306 5-108 Installing and Using Utilities Main Window: Activity Log For more information on viewing and interpreting items in the activity log, see “Viewing Active Upgrade Process Status” on page 5-158. TIPS: Starting and Exiting the Active Upgrade Console, page 5-126 Understanding the Active Upgrade Console Interface, page 5-104 Pre-Upgrade Tasks, page 5-96 Configuring the Active Upgrade Process, page 5-110...
Page 307 Installing and Using Utilities 5-109 Status Bar The status bar (shown below), which is located at the bottom of the Active Upgrade Console window, reports a quick summary of the status of the upgrade. Status Bar Configuration file name Operational State Hardware State Partner State Upgrade State...
Page 308: Configuring The Active Upgrade Process
5-110 Installing and Using Utilities Configuring the Active Upgrade Process Configuring the Active Upgrade process involves the following tasks: • Creating and managing configuration files • Configuring the IP address for the Upgrade Side • Selecting disks to upgrade • Selecting other configuration files to include •...
Page 309 Installing and Using Utilities 5-111 See TIPS for more information about working with configuration files. TIPS: Creating a Configuration File, page 5-111 Loading a Configuration File, page 5-112 Editing an Existing Configuration File, page 5-113 Performing an Upgrade with No Configuration File, page 5-114 Saving a Configuration File, page 5-115 Selecting Other Configurations to Include, page 5-118 Providing a Description for a Configuration File, page 5-130...
Page 310 5-112 Installing and Using Utilities Loading a Configuration File Loading a configuration file allows you to open an existing configuration file for use. After you load a configuration file, you can view the Upgrade Summary, and, if applicable, proceed with the upgrade as configured, but you cannot modify the configuration.
Page 311 Installing and Using Utilities 5-113 Editing an Existing Configuration File Editing a configuration file allows you to open and edit a configuration file that you have previously saved. After you edit the configuration file, you can view the Upgrade Summary, and, if applicable, proceed with the upgrade as configured.
Page 312 5-114 Installing and Using Utilities Performing an Upgrade with No Configuration File If the upgrade you want to perform does not require any special settings, you can proceed without a configuration file. IMPORTANT: When you execute the Active Upgrade for the first time, you need to use the configuration file to update.
Page 313 Installing and Using Utilities 5-115 Saving a Configuration File The Active Upgrade Console automatically prompts you to save your configuration file if you leave the Configuration section of the application, or exit the application. (To save the configuration file, click Yes, otherwise click No or Cancel.) You can also optionally click Save or Save As on the Upgrade Summary page, as described in the following procedure.
Page 314: Selecting Disks To Upgrade
5-116 Installing and Using Utilities System IP Configuration on the Upgrade Side Use [Network Settings] screen to allocate the IP address for the Upgrade Side’s system with Split status. Verify the configuration by checking the Ethernet team configuration, status and the allocated IP address that appear on [Network Settings] screen.
Page 315 Installing and Using Utilities 5-117 Data Disk A disk that contains persistent data for your critical applications. Any disk marked as Data will be available only to the Production Side while the system is split. You cannot upgrade software on a data disk. IMPORTANT: All external storage devices are automatically considered data disks.
Page 316: Selecting Other Configurations To Include
5-118 Installing and Using Utilities TIPS: Prerequisites, page 5-92 Displaying the Upgrade Summary, page 5-131 Selecting Other Configurations to Include Use the Other Configurations page to optionally call one or more existing configuration files into the configuration file you are currently editing, so that the settings from the called files will also apply to the file you are editing.
Page 317 Installing and Using Utilities 5-119 To call a child configuration file into the current file On the Other Configurations page, select the check box next to the configuration file(s) you want to call into the current file. In the file window, verify that you have selected the correct configuration files. Also, if any of the files contain additional child configurations, ensure that you are including only the configurations that apply to the current parent file.
Page 318 5-120 Installing and Using Utilities IMPORTANT: 1. Standard operating system services do not require control during the Active Upgrade process. Select only services that are related to your critical applications (such as Exchange, SQL and IIS). 2. The Active Upgrade Consol never changes the default Startup Type for a service on the Production Side.
Page 319 Installing and Using Utilities 5-121 Selecting Event Viewer Log Files to Back Up Use the Log File Backup page to optionally preserve Windows Event Viewer log files from the Production Side of your system during the Active Upgrade process. When you commit an upgrade, the system reestablishes the RDR mirrors of any system disks by overwriting the Production Side disks (which contain the old version of your software) with the newer Upgrade Side disks (which contain your newly-upgraded software).
Page 320 5-122 Installing and Using Utilities Saving Event Viewer log files 1. Specify a directory in which to save the files by doing one of the following: • In the Staging Directory dialog box, type the full path name of the directory. •...
Page 321: Configuring Custom Actions
Installing and Using Utilities 5-123 Configuring Custom Actions Use the Custom Actions page to customize the way that the Active Upgrade process will run in your environment. You can create custom actions to perform the following types of tasks: • Specify how a critical application is stopped and started during the Active Upgrade process.
Page 322 5-124 Installing and Using Utilities To configure a custom action On the Custom Actions page, do one of the following: • Next to File, type the full path name and file name of the executable you want to run. The file must already exist on the system. Example: C:\bin\mybatchfile.bat •...
Page 323 Installing and Using Utilities 5-125 Advanced Executes the custom action during every step of the Active Upgrade process, including interim steps such as PrepareSplit and PrepareMerge, which occur prior to the Split and Merge operations. This control type allows you to have more precise control over a custom action.
Page 324 5-126 Installing and Using Utilities Click Add to accept the custom action. (If the Add button is inactive, ensure that you typed the File path name and executable name correctly. The executable file must exist to be added.) You can view the custom actions you have created at the bottom of the Custom Actions page. If you want to remove a custom action from the list, select it and click Remove.
Page 325: Using Active Upgrade Environment Variables
Installing and Using Utilities 5-127 Using Active Upgrade Environment Variables You can optionally use the environment variables specified in the below table in any executable that you write for a custom action. These environment variables are useful if you want to write a conditional statement in your executable that, for example, runs only on a particular side of the system or only during a particular stage of the Active Upgrade process.
Page 326 5-128 Installing and Using Utilities TIPS: Active Upgrade State Model, page 5-88 Programming Notes for Custom Actions, page 5-126 Configuring Custom Actions, page 5-123 Generating Exit Values An exit value of 0 indicates that the executable exited normally. Any other exit value indicates that there was an error, which will prevent the Active Upgrade process from continuing with the current upgrade request.
Page 327 Installing and Using Utilities 5-129 Executing Visual Basic Scripts By default, the File field on the Custom Actions page accepts only batch files (.bat) and application files (.exe). If you want to use a Visual Basic script (.vbs) on the Custom Actions page, you need to specify the command-line based script host (cscript.exe) in which the executable will run.
Page 328 5-130 Installing and Using Utilities Providing a Description for a Configuration File Use the Description page to specify a title and comments for your configuration file. These items appear on the Other Configurations page, the Upgrade Summary page, and in the Locate Configuration File dialog box when you are selecting a configuration file to load or edit.
Page 329: Displaying The Upgrade Summary
Installing and Using Utilities 5-131 Displaying the Upgrade Summary When you finish creating a new configuration file, or when you load or edit an existing configuration file, you can display a summary of the upgrade configuration that the file contains. To display the upgrade summary, click Upgrade Summary in the navigation bar of the Active Upgrade Console.
Page 330: Performing The Upgrade
5-132 Installing and Using Utilities Performing the Upgrade Performing the Active Upgrade process can involve the following tasks: • Performing a readiness check • Splitting the system • Merging the system • Committing the upgrade • Aborting the upgrade (if necessary) •...
Page 331 Installing and Using Utilities 5-133 To perform a readiness test, choose to do one of the following: • Click Next on the Upgrade Summary page (if you are using a configuration file). • Click Active Upgrade on the navigation bar (the readiness test starts automatically if you have recently opened or changed your configuration).
Page 332 5-134 Installing and Using Utilities (For more information about interpreting Active Upgrade status, see “Viewing Active Upgrade Process Status” on page 5-158.) If the check is successful, you can click Split to proceed with splitting the system. See “Splitting the System.”...
Page 333: Splitting The System
Upgrade Side while the system is in split mode. Split the system only when you are sitting at the console for your NEC Express5800/ft series system. The Active Upgrade Console is not supported over remote connections.
Page 334 5-136 Installing and Using Utilities To split the system Ensure that you have addressed any critical errors or warnings that were indicated by the readiness check. Exit any non-essential applications. Click Split on the Active Upgrade page. When the system successfully enters split mode: •...
Page 335: Managing Upgrade Tasks On The Upgrade Side
Installing and Using Utilities 5-137 If the split process fails the first time, you can click Retry to try again. If the problem persists, you can click Abort to abort the upgrade process, or see “Troubleshooting” for information about resolving the problem. When the system is split, you can: •...
Page 336: Connecting To The Desktop On The Upgrade Side
5-138 Installing and Using Utilities Because the Active Upgrade Console itself runs on the Production Side of the system, you need to establish a remote connection to the desktop on the Upgrade Side before you can complete any of these upgrade tasks, as explained in “Connecting to the Desktop on the Upgrade Side” on page 5-138.
Page 337 Installing and Using Utilities 5-139 IMPORTANT: Before connecting to the Upgrade Side from the Production Side by using Remote Desktop or Remote KVM, you need to complete the Split operation appropriately and check no error is output on the activity log. If Remote Desktop or Remote KVM is used during the Split operation, the connection may fail.
Page 338 5-140 Installing and Using Utilities If the browser displays a warning indicating that the Web site is being blocked, click Add to display the Trusted Sites dialog box. Click Add to add the site to your Trusted Sites zone, then click Close to dismiss the dialog box.
Page 339 Installing and Using Utilities 5-141 Connecting to the Upgrade Side with Remote Desktop Remote Desktop allows you to control the keyboard, video and mouse of the Upgrade Side through the Windows Remote Desktop component. To establish a Remote Desktop Connection to the Upgrade Side Click Remote Desktop in the navigation bar of the Active Upgrade Console on the Production Side.
Page 340 5-142 Installing and Using Utilities To terminate a Remote Desktop Connection to the Upgrade Side Verify that any installer processes are complete, and that you have exited any installer programs. Click [Shut Down] in the Start menu of your remote session. In the Shut Down Windows dialog box, click [Disconnect].
Page 341 The next page displays a list of the updates you downloaded and allows you to select which ones will be installed at this time. Select only the updates that you previously checked for compatibility with your NEC Express5800/ft series system, then click Install.
Page 342 5-144 Installing and Using Utilities TIPS: Software Upgrade Support, page 5-90 Managing Upgrade Tasks on the Upgrade Side, page 5-137 Viewing Active Upgrade Process Status, page 5-158 Merging the System, page 5-150 Aborting the Upgrade, page 5-156 Troubleshooting, page 5-164 Other Installation Packages If you previously downloaded individual software installers to a system disk, open the Upgrade Side folder that contains those installer files.
Page 343: Restarting The Upgrade Side
Installing and Using Utilities 5-145 Restarting the Upgrade Side When the system is running in split mode, if necessary, you can restart the operating system on the Upgrade Side at any time. You can either allow a software installer to restart the system automatically or you can perform the following procedure to restart the system manually.
Page 344 5-146 Installing and Using Utilities TIPS: Though the Active Upgrade Console reports that the Upgrade Side operating system is up, it might take another minute or two for all services to finish loading and for login to be possible. TIPS: Running Software Installers, page 5-142 Viewing Active Upgrade Process Status, page 5-158 Merging the System, page 5-150...
Page 345 Installing and Using Utilities 5-147 Resetting the Upgrade Side Hardware If the Upgrade Side system hangs up while the system is operating with the Split mode, you can reset the Upgrade Side hardware by clicking [Reset] button. By resetting the Upgrade Side hardware, the system recovers. IMPORTANT: 1.
Page 346: Managing Your Applications On The Production Side
5-148 Installing and Using Utilities Managing Your Applications on the Production Side While the system is split, you can continue to access and use your applications on the Production Side; however, you must avoid doing any of the following on the Production Side desktop: •...
Page 347 Installing and Using Utilities 5-149 If possible, configure the settings for any applications you installed or upgraded. If you are satisfied that everything is working correctly, you can merge the system to stop your applications on the Production Side and restart them on the Upgrade Side for final verification. If there are any problems, you can abort the upgrade to return the system to its original state.
Page 348: Merging The System
5-150 Installing and Using Utilities Merging the System After finishing to perform the upgrade tasks on the Upgrade Side of the system, you can merge the system to verify your changes before you permanently commit them. Merging the system: • Stops your applications and services on the Production Side.
Page 349 Installing and Using Utilities 5-151 To merge the system 1. Verify that all upgrade processes are complete, and that you have exited any installer programs. 2. Optionally, terminate any Remote KVM or Remote Desktop sessions. IMPORTANT: If you terminate the Remote Desktop, “Disconnect” instead of “Logoff.” You can remain logged on to the Upgrade Side if you want to maintain the current desktop session.
Page 350: Verifying The Upgrade Side Before Committing The Upgrade
“Verifying the Status of Application Services” on page 5-165). • Verify that you have access to your network, external storage, and application data disks. • Verify that client systems can reach all of the services that you NEC Express5800/ft series system provides.
Page 351 Installing and Using Utilities 5-153 • Verify that the presence and the version number of each software package (see “Verifying the Status of Installed Software” on page 5-166). • Verify that you can launch and run any applications that you have installed or upgraded. •...
Page 352 5-154 Installing and Using Utilities Committing the Upgrade When you are finished testing your applications on the merged system, and you are satisfied that everything is working correctly, you can commit the upgrade to make it permanent. Committing the upgrade •...
Page 353 Installing and Using Utilities 5-155 TIPS: Finishing the Upgrade, page 5-157 Viewing Active Upgrade Process Status, page 5-158 Verifying If RDR Disks Are Resynchronizing, page 5-168 Troubleshooting, page 5-164...
Page 354: Aborting The Upgrade
5-156 Installing and Using Utilities Aborting the Upgrade If necessary, you can abort the Active Upgrade process and restore the system to its original state at any point of the upgrade process prior to committing the upgrade. CAUTION: You cannot abort the upgrade process after you commit an upgrade because the original state of the system is lost (overwritten) as a result of completing the upgrade process.
Page 355 Installing and Using Utilities 5-157 Finishing the Upgrade To complete the Active Upgrade process and clean up ftServer system resources after committing or aborting an upgrade, click Finish on the Commit Upgrade page or Abort Upgrade page. The finish process should take only a few minutes. When the process completes, the upgrade state is Fault Tolerant\Idle\Ready.
Page 356 5-158 Installing and Using Utilities Viewing Active Upgrade Process Status You can view the status of the Active Upgrade process at any point during the upgrade. The Active Upgrade Console indicates status in two ways: • “Activity Log” on page 5-158 •...
Page 357 Installing and Using Utilities 5-159 Remote Activity Log IMPORTANT: You can only view status in this window. To control the remaining steps of the Active Upgrade process, you must minimize or close the connection to the Upgrade Side and use the Active Upgrade Console on the Production Side.
Page 358 5-160 Installing and Using Utilities Some upgrade items are collapsed into a single line. To display all of the associated items, click on the expand (+) button to the left of the item. To collapse them again, click on the collapse (-) button to the left of the item.
Page 359: Status Bar
Installing and Using Utilities 5-161 Status Bar The status bar (below figure), which is located at the bottom of the Active Upgrade Console window, reports a quick summary of the status of the upgrade. Status Bar Configuration file name Hardware State (Table 1) Upgrade State (Table 2) Operational State (Table 3) Partner State (Table 4)
Page 360 5-162 Installing and Using Utilities Upgrade State Description Otherwise, the Active Upgrade Console is in the process of initiating split mode. Prepare Merge The Active Upgrade Console is preparing to merge the system by running additional readiness tests and background tasks. Merge If the operational state is Ready, the system is merged.
Page 361 Installing and Using Utilities 5-163 Partner State Description DC Off The partner system operating system is shut down and standby power is off. The partner system is performing a BIOS Power On Self Test BIOS POST (POST). Hung: BIOS POST The partner system hung in the BIOS POST.
Page 362: Troubleshooting
5-164 Installing and Using Utilities Troubleshooting If necessary, you can collect information about the Active Upgrade process and resolve problems • Saving the activity log to a file. • Viewing the status of your application services • Viewing the status of your installed software. •...
Page 363 Installing and Using Utilities 5-165 Verifying the Status of Application Services At various stages of the Active Upgrade process, you can optionally verify the status of services you specified for control on the Application Services page of the Active Upgrade Console. To verify the status of a service Right-click My Computer on your desktop (or in the Start menu).
Page 364 5-166 Installing and Using Utilities TIPS: Managing Critical Applications During the Upgrade Process, page 5-95 Selecting Application Services to Control, page 5-119 Viewing Active Upgrade Process Status, page 5-158 Troubleshooting, page 5-164 Verifying the Status of Installed Software While you are running in split or merge mode, or after you have finished the Active Upgrade process, you might want to verify the status of the software packages that you installed.
Page 365 Installing and Using Utilities 5-167 NOTE: If your system is in split or merge mode, remember to view the Add or Remove Programs control panel on the Upgrade Side. The same control panel on the Production Side will not list the new software you installed on the Upgrade Side.
Page 366 5-168 Installing and Using Utilities Verifying If RDR Disks Are Resynchronizing When you complete or abort the Active Upgrade process, the system reestablishes the mirrors between the RDR partner disks in each CPU- I ⁄O enclosure. If you intend to initiate another upgrade process, you must wait for the resynchronization to complete before you do so.
Page 367 Installing and Using Utilities 5-169 General Problems and Solutions The table below describes some common problems that could prevent your system from passing the readiness check. IMPORTANT: Never perform hardware maintenance, such as removing and replacing system components, while the Active Upgrade process is running. If you experience a problem that prevents the Active Upgrade process from completing successfully, you should always be able to abort the upgrade session to restore your system to its original state.
Page 368 5-170 Installing and Using Utilities The following tables describes some common problems with custom actions. Troubleshooting: Custom Actions Error Action The executable filename does not Ensure that the executable file associated with your exist. custom action is located in the directory you specified during the configuration process.
Page 369 Installing and Using Utilities 5-171 Problem Action Failed to disable PCI device: If you have installed QLogic SANsurfer Fibre Channel HBA QLogic Fibre Channel Software to upgrade the BIOS in your host bus adapter, you should Adapter uninstall this utility when you are done upgrading the BIOS. If the utility remains on your system, it may retain access to storage system resources and prevent certain storage operations.
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Page 372: Chapter 6 Maintenance
Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800/ft series and precautions when relocating or storing the server.
Page 373: Daily Maintenance
Data Viewer Checking STATUS LEDs Check the LED indication on the front of the NEC Express5800/ft series, on hard disks installed in 3.5-inch hard disk drive bay, or on LCD display when the server is powered on or powered off by the shut down operation.
Page 374: Making Backup Copies
Maintenance 6-3 Making Backup Copies NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent.
Page 375: Cleaning The Keyboard And Mouse
6-4 Maintenance Wipe the server with a dry cloth. Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth. Cleaning the Keyboard and Mouse IMPORTANT: A keyboard and a mouse use USB interface. Therefore it is not necessary to power off the server when connecting or disconnecting them.
Page 376 Maintenance 6-5 Cleaning the Floppy Disk Drive A read/write error may occur due to stains on the read/write head of the floppy disk drive. Use the cleaner dedicated for floppy disk drive to clean the read/write head. It is recommended to clean the head on regular basis.
Page 377 6-6 Maintenance Cleaning Tape Drive Dirt on the tape head may be a cause of unsuccessful backup and damage to tape cartridge. Clean the tape head regularly using a cleaning tape. For procedure and interval of cleaning as well as lifetime of a tape cartridge to use, see instructions included with the tape drive.
Page 378: System Diagnostics
Maintenance 6-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tool menu] - [Test and Diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory CPU cache memory...
Page 379 6-8 Maintenance Select [Test and diagnostics]. Select [End-User Mode] and the system diagnostics starts. The diagnostics will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title Test result Test summary...
Page 380 Reboots the system. Select <Reboot> in the [Enduser Menu] above. The server restarts and the system is started from the NEC EXPRESSBUILDER. Exit the NEC EXPRESSBUILDER, and remove the DVD from the DVD-ROM drive. Power off the server and unplug the power cord from the receptacle.
Page 381: Off-Line Maintenance Utility
Starting the Off-line Maintenance Utility The Off-line Maintenance Utility may be started in the following ways. NEC Express5800/ft series does not support the feature to start the Off-line Maintenance Utility from the maintenance partition.] Boot peripheral devices at first, then power on the Express server.
Page 382 Maintenance 6-11 Select [Tool Menu]. Following Language selection menu appears. Japanese: Menu is displayed in Japanese from now English: Menu is displayed in English from now Return to previous menu: Boot Selection menu is displayed IMPORTANT: Default menu selection is [Japanese]. When there is no key operation for five second after Language menu appears, [Japanese] starts automatically.
Page 383: Function Of Maintenance Tools
The Off-line Maintenance Utility is started in “Maintenance Utility.” The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: –...
Page 384 BIOS/FW Updating This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from floppy disk, and the various BIOS and firmware programs are updated.
Page 385 6-14 Maintenance RELOCATING/STORING THE NEC EXPRESS5800/FT SERIES Follow the procedure below to relocate or store the server. CAUTION Observe the following instructions to use the server safely. There are risks of fire, personal injury, or property damage. See “PRECAUTIONS FOR SAFETY”...
Page 386 Maintenance 6-15 IMPORTANT: Check and adjust the system clock before operating the server again after relocating or storing If the server and the built-in optional devices are moved from a cold place to a warm place in a short time, condensation will occur and cause malfunctions and breakdown when these are used in such state.
Page 387: To The Accident Of Pci Module
6-16 Maintenance TO THE ACCIDENT OF PCI MODULE You may encounter the following error during the mirroring procedure in a case such as after module is added; however, hard error does not occur. Check whether the following error log is added. If the error log is added, perform the following procedure.
Page 388: Procedure To Recover
Maintenance 6-17 Procedure to Recover If access of system is high, cancel the procedure or reduce the access. (1) Clear MTBF by PCI module and stop/start of PCI module by ft server utility. Procedure 1. Cancel the procedure or wait for finish of the procedure. 2.
Page 389 6-18 Maintenance (3) Stop of PCI module 1. (4) Start of PCI module 1.
Page 390: Procedure To Check
Maintenance 6-19 Procedure to Check Check whether the following error is added on system event log. If following events are added, the procedure is performed correctly.
Page 391 6-20 Maintenance (This page is intentionally left blank.)
Page 392: Chapter 7 Troubleshooting
Chapter 7 Troubleshooting This section covers some of the issues that can occur with this server, and provides the trouble shooting steps you can refer to.
Page 393: To Locate The Errors
Use NEC ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
Page 394: Error Messages By Led Indication
Error Messages by LED Indication The LEDs on the front and rear panels of the NEC Express5800/ft series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on, going off, and flashing.
Page 395: Post Error Messages
7-4 Troubleshooting POST Error Messages Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors. Phoenix BIOS 4.0 Release 6.0.XXXX CPU=Pentium III XXX MHz 0640K System RAM Passed...
Page 396 Troubleshooting 7-5 On-screen error message Cause Action • System CMOS configuration 0251 System CMOS Reconfigure the system CMOS is changed. checksum bad-Default by using BIOS setup. • configuration used Clear system CMOS using hardware jumper. • Password is cleared. 0252 Password checksum Reconfigure by using BIOS bad -Password cleared setup.
Page 397 7-6 Troubleshooting On-screen error message Cause Action 0B94 IPMB signal lines do not SMC is faulty. Replace the CPU/IO module or a respond system backboard after determining where IPMB error has occurred based on OS information. 0B95 BMC FRU device failure NVRAM within BMC is faulty.
Page 398 Troubleshooting 7-7 On-screen error message Cause Action 0BA0 SDR/PIA mismatched. SDR and PIA data do not If updating SDR/PIA does not SDR, PIA must be match. solve the issue, replace ft Remote updated. Management Card. In the case ft Remote Management Card is not mounted, or in the case the failure still remains after replacing the card, replace CPU/IO module.
Page 399 7-8 Troubleshooting On-screen error message Cause Action 9064 Mixed CPU Steppings Different CPU steppings are Check supported CPUs and detected found. replace them. If replacing the CPU does not help, replace CPU/IO module. 9002 Memory not installed. DIMM is not implemented. Mount or replace the DIMM.
Page 400: Windows Server 2003, Enterprise Edition Error Messages
Troubleshooting 7-9 Windows Server 2003, Enterprise Edition Error Messages If a fatal error (e.g., a STOP or system error) occurs after Windows Server 2003, Enterprise Edition starts, the screen of the display unit turns blue and displays detailed error messages. STOP: C000021A (FATAL SYSTEM ERROR) The Windows logon process..
Page 401: Server Management Application Error Message
7-10 Troubleshooting Server Management Application Error Message If the server management tool such as NEC ESMPRO Agent or NEC ESMPRO Manager has been installed in the NEC Express5800/ft series or management PC, you can obtain the error information from the display unit of the server or management PC.
Page 402: Troubleshooting
→ Make sure the POWER switch on the power unit is on. Did you press the POWER switch? → Press the POWER switch on the front of the NEC Express5800/ft series to turn on the power (the POWER LED lights).
Page 403 → Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is that device compliant with NEC Express5800/ft series? → Operation of the server with unauthorized devices is not guaranteed.
Page 404 → Make sure that the cable is connected to the correct connector on the rear of the server. Are the keyboard and mouse are compliant with NEC Express5800/ft series? → Operation of the server with unauthorized devices is not guaranteed.
Page 405 Fail to access the hard disk: Is the hard disk applicable to the server? → Operation of any device that is not authorized by NEC is not guaranteed. Is the hard disk properly installed? → Make sure to lock the hard disk with the lever on its handle. The hard disk is not connected to the internal connector when it is not completely installed (see Chapter 8).
Page 406 Is a floppy disk in the floppy disk drive? → Take out the floppy disk and restart the server. Is the NEC EXPRESSBUILDER DVD (or the other bootable DVD/CD-ROM) in the DVD-ROM drive? → Take out the CD-ROM and restart the server.
Page 407 7-16 Troubleshooting [Properties] from the displayed menu. When the properties window appears, select the [Link] tab, and select the item that matches to the connected HUB from the list box of [Speed and Duplex]. If you click [OK], configuration selected in [Speed and Duplex] will be effective.
Page 408 CPU load ratio of SNMP Service (snmp.exe) increases: → While monitoring the server from NEC ESMPRO Manager, the CPU load ratio of SNMP Service on the NEC ESMPRO Agent side may increase at every monitoring interval (default: 1 minute).
Page 409 Pop-up message of esmcmn.exe is displayed when starting the system: → The following pop-up message may be displayed when you restart the system which NEC ESMPRO Agent is installed to and removal drives such as MO and DVD-RAM are mounted on, without closing Windows Explorer, after displaying the...
Page 410 !! Refer to BMC Configuration manual !! If the message above appears, press F1 key or wait for a while. Then POST proceeds. Insert NEC EXPRESSBUILDER DVD attached to the server to the DVD-ROM drive to start NEC EXPRESSBUILDER. Select [Tools] - [Initialize Remote Management Card] from its main menu to write the sensor information specific to the server to the card.
Page 411 7-20 Troubleshooting Source: srabid 16395 Description: XX is now STATE BROKEN/REASON_DIAGNOSTICS_FAILED “XX” refers to the PCI module ID. If it is PCI module 1, it is shown as “10”; if it is PCI module 2, it is shown as “11.” As to “xxxx,” the value differs depending on circumstances when errors occur.
Page 412 Troubleshooting 7-21 insert the EXPRESSBUILDER DVD into the DVD-ROM drive. Master control menu appears by the Autorun function. Click [Software Setup] - [DianaScope]. Run the JRE installer in the DianaScope installation menu. # If you would like to install the latest Java Runtime, go to the following website to download: http://java.sun.com/j2se/ Do you connect LAN cable appropriately?
Page 413 7-22 Troubleshooting default setting. IMPORTANT: After the operation, the BMC configuration for connecting to the DianaScope and to the server will be lost. If you are already using the DianaScope, save the configuration on FloppyDisk before this operation, then configure again. You can change/save the BMC configuration on the system management function of DianaScope or EXPRESSBUILDER.
Page 414 Troubleshooting 7-23 select the following option from [Power Management] tab: Wake on Magic Packet from power off state TIPS: Wake On Magic packet is unavailable even it it is checked. Is Hub/Client fixed as 1000M? → Check the following configurations: －Set the Hub as “Auto-Negotioation.”...
Page 415: Event Log
7-24 Troubleshooting Event Log "The NMS Service terminated unexpectedly." is recorded in the system event log: → Although the following log may be recorded in the system event log when starting the system, or after exchanging PCI modules, there is no real problem on operation.
Page 416 Troubleshooting 7-25 The log above gets output in the process of system start up or dual mode setting. When the log is recorded, there is no problem to the system by the above warning if the status of the adapter in the team is “Active” or “Standby.” For the status of the adapter, check in properties of the team adapter from the device manager.
Page 417 Event log which warn CPU load monitoring is registered: → If NEC ESMPRO Agent cannot get performance information from the OS due to a temporary resource shortage or high load ratio on the system, it will record the following event log.
Page 418 Troubleshooting 7-27 Verify the status of the ftSys SSN service by going to [Control Panel] - [Management Tool] - [Service] and start the Service Manager. If the status is [Start], there is no problem. [Detected past event] is recorded → Following event is recorded when MSCS is used, then the warning is sent to ESMPRO/Server Manager Source: AlertManagerMainService...
Page 419 7-28 Troubleshooting Error logs are recorded while maintenance operation → While maintenance operation, such as detaching a I/O module, the following events may be recorded. These logs show that the I/O module was detached. This does not affect the system operation. Source: srae1e51 Type:...
Page 420: Problems With Nec Expressbuilder
Did you set the NEC EXPRESSBUILDER DVD during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER DVD during POST and restart the server, an error message will appear or the OS will boot. Is BIOS configuration correct? →...
Page 421: Problems With Master Control Menu
→ A part of online documentation is supplied in PDF file format. Install the Adobe Acrobat Reader (Version 4.05 or later) in your operating system. You can also install the Adobe Acrobat Reader using the NEC EXPRESSBUILDER DVD. Launch the Master Control Menu and select [Setup] - [Adobe Acrobat Reader].
Page 422: Problems With Parameter File Creator
Troubleshooting 7-31 Problems with Parameter File Creator Failed to start Parameter File Creator: → Parameter File Creator must be executed with “Microsoft® HTML Application host.” If this does not launch, follow the below procedure to associate Parameter File Creator with “Microsoft® HTML Application host.” 1.
Page 423: Problems With Nec Esmpro
NEC ESMPRO Manager does not receive traps from NEC ESMPRO Agent properly: → When the trap community which receives traps in the setting of NEC ESMPRO Manager is changed from the default setting “public”, SNMP service setting needs to be changed.
Page 424 Otherwise, SNMP service does not run properly and NEC ESMPRO Agent may not run. → SNMP service is necessary for NEC ESMPRO Agent to run. If you deleted SNMP service after installing NEC ESMPRO Agent, reinstall NEC ESMPRO Agent after installing SNMP service.
Page 425 → Because the NEC Express5800/ft series detects hardware faults on the network in the driver level, NEC ESMPRO Agent does not monitor line faults. Thus, the value set for "Line fault occurrence rate" of a [LAN] tab of [NEC ESMPRO Agent properties] in the control panel is not used.
Page 426 When ESRAS Utility of NEC ESMPRO Manager is used, there are some devices that cannot refer various logs. → Use ESRAS Utility of NEC ESMPRO Agent. It is registered in DVD that comes with the device. Install it from related utility of ESMPRO setup.
Page 427 (From and To) in [Printers and Faxes] are [00:00], on the other hand, NEC ESMPRO Manager’s time are [9:00]. To display them properly, make the settings of printer from its properties window. The...
Page 428 Troubleshooting 7-37 Monitoring the failures of the tape device is desired: → NEC ESMPRO Agent does not monitor the failures of the tape device. If you want to conduct monitoring, use backup software or tape monitoring application. Using the event monitoring function of NEC ESMPRO Agent allows you to monitor the event log of backup software or applications.
Page 429 Network drive is not displayed in the data viewer: → On WindowsXP or the OS released after it, the drive connected to network is not displayed under the file system tree in the data viewer of NEC ESMPRO Manager. Shutdown monitoring: →...
Page 430 LAN settings (AFT function), remove the dual LAN settings before disable it. NEC ESMPRO Agent does not work properly in the environment where Oracle products and NEC ESMPRO Agent coexist: → The installation of the Oracle products may change Startup type of SNMP Service into “Manual.”...
Page 431 7-40 Troubleshooting → When only the PCI modules (IO modules) is running in the simplex mode (non-duplexed mode), the data viewer cannot display the status of the SCSI enclosure and mirror disk. To check if the duplex mode is changed to the simplex mode, check the event log or alert viewer log, or the status color of the PCI module by the data viewer.
Page 432: Collecting Trouble Logs
Collection of Event Logs Collect the logs of various events that have occurred in the NEC Express5800/ft series. It is recommended that you collect all the logs of [Application Log], [Security Log] and [System log] by the following procedure.
Page 433: Collection Of Configuration Information
7-42 Troubleshooting Collection of Configuration Information Collect information such as the hardware configuration and internal setting information of the NEC Express5800/ft series. IMPORTANT: If a STOP error or system error occurs or the system stalls, restart the system, and then start the work.
Page 434: Collecting The Memory Dump
Troubleshooting 7-43 COLLECTING THE MEMORY DUMP If a failure occurs, the memory data should be dumped to acquire the required information. If you stored the dump data in a DAT, label it so as to indicate the software (e.g. NTBackup) you used for storing it.
Page 435: Chapter 8 System Upgrade
NEC recommends you ask your sales agent to install or remove any optional devices. Be sure to use only optional devices and cables designated by NEC. Repair of the server due to malfunctions, failures, or damage resulted from installing undesignated devices or cables...
Page 436: Safety Precautions
8-2 System Upgrade SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. There are risks of death or serious personal injury. See “PRECAUTIONS FOR SAFETY”...
Page 437: Anti-Static Measures
System Upgrade 8-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear wrist straps (arm belts or anti-static gloves). Wear wrist straps on your wrists. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
Page 438: Pre-Upgrade Verification
Confirm the required ft server control software’s version, Refer to the sever-accessory User’s Guide, check the NEC website, or contact your sales representative. Verify the version of the ft control software on your system. After confirming it as the available version, add the device onto the server.
Page 439: Preparing Your System For Upgrade
To remove the CPU/IO module during the continuous operation, disable the intended module (place the module off-line) by using the ftServer Utility of the NEC ESMPRO Agent or the NEC ESMPRO Manager from the management PC on the network. After a new module is installed to the server, enable the module using the ftServer Utility or the NEC ESMPRO Manager.
Page 440: 3.5-Inch Hard Disk Drive
IMPORTANT: Do not use any hard disks that are not authorized by NEC. Installing a third-party hard disk may cause a failure of the server as well as the hard disk. Purchase hard disks of the same model in pair.
Page 441: Installing 3.5-Inch Hard Disk Drive
System Upgrade 8-7 Installing 3.5-inch Hard Disk Drive Follow the procedure below to install the hard disk. A hard disk may be installed in another slot in the same procedure. IMPORTANT: Refer to “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRADE”...
Page 442 8-8 System Upgrade Firmly hold the handle of the hard disk to install and insert the hard disk into the slot. TIPS: Insert the disk until the lever hook touches the server frame. Check the orientation of lever. Insert the hard disk with the lever unlocked.
Page 443: Removing 3.5-Inch Hard Disk Drive
System Upgrade 8-9 Removing 3.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk. IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRADE” before you take the following procedures. Shut down Windows Server 2003. The system turns off automatically.
Page 444: Replacing 3.5-Inch Hard Disk Drive
8-10 System Upgrade Replacing 3.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should be replaced with new device with the server powered-on. IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRDE.”...
Page 445: Cpu/Io Module
Removing the module being operating may cause unexpected trouble. Use the management software (e.g., ftServer Utility or NEC ESMPRO Manager) to identify the module to be removed so that the module is removed when it is stopped, without fail.
Page 446: Removing Cpu/Io Module
Follow the procedure below to remove the CPU/IO module. Stop the CPU/IO module you want to remove. To this end, use the ftServer Utility of the NEC ESMPRO Agent installed to your server or the Data Viewer of the NEC ESMPRO Manager.
Page 447 System Upgrade 8-13 Hold the stopper, and disconnect the power cable of the module to be removed. The stopper will return to the vertical position when you release it. CHECK: Leave your hands and make sure that the stopper returned to the vertical position. If you disconnect the cable and the stopper does not go back to this position, you cannot pull out the CPU/IO module in the next step.
Page 448 8-14 System Upgrade Hold the black levers of the CPU/IO module and pull it off. Pull it off until it is locked and stopped. IMPORTANT: Do not hold part other than the handle to pull the module. Handle the CPU/IO module carefully. Do not drop the module or bump it against parts in the device when you remove it.
Page 449: Installing Cpu/Io Module
System Upgrade 8-15 Installing CPU/IO Module Follow the procedure below to install the CPU/IO module: IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRADE.” Insert the black lever slowly and fasten the screws tightly. Be careful not to cause a shock to the device at this time.
Page 450 In such a case, check the status by using the ftServer Utility or NEC ESMPRO Manager data viewer, and then start up the CPU/IO modules. Connect the cables for connecting the peripheral devices and network.
Page 451: Dimm
For more information on static electricity, see “ANTI-STATIC MEASURES.” Make sure to use the DIMM authorized by NEC. Installing a third-party DIMM may cause a failure of the DIMM as well as the server. Repair of the server due to failures or damage resulted from installing such a board will be charged.
Page 452: Precautions
8-18 System Upgrade Precautions Note the following to install or replace DIMM. The DIMMs with the same slot number are linked between the CH1 and CH0.. When a DIMM is added to one CH, another identical DIMM should be installed to the slot with the same number in another CH.
Page 453: Installing Dimm
System Upgrade 8-19 Installing DIMM Follow the procedure below to install the DIMM. Shut down OS. The sever turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-12. Remove the screw, and remove the top cover of the CPU/IO module. Remove the memory duct.
Page 454 8-20 System Upgrade Remove the DIMM connector cover from the socket in which the DIMM is installed. A DIMM connector cover is installed to the open socket. When the levers on both ends of the connector are opened, the DIMM connector cover is unlocked and you can remove the cover.
Page 455 System Upgrade 8-21 After starting the OS, set the paging file size to at least the recommended value (1.5 times the installed memory size). (See “Size of the Partition to be Created” in Chapter 4 of the User’s Guide (Setup).)
Page 456: Removing Dimm
8-22 System Upgrade Removing DIMM Follow the procedure below to remove the DIMM. IMPORTANT: This server works only when there are at least two DIMMs installed. Shutdown OS. The system turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-12.
Page 457 System Upgrade 8-23 Open the levers attached on both sides of the socket of the DIMM to be removed. It will be unlocked and the DIMM can be removed. Attach the memory duct. Attach the top cover of the CPU/IO module and secure it with screws. Refer to page 8-15 and install the CPU/IO module.
Page 458: Replacing Dimm
8-24 System Upgrade Replacing DIMM Follow the procedure below to replace a failed DIMM. Identify the failed DIMM using the Data Viewer of NEC ESMPRO Manager. Remove the CPU/IO module referring to page 8-12. Replace the DIMM. Install the CPU/IO module referring to page 8-15.
Page 459: Processor (Cpu)
Do not use the system before checking to see it works correctly. Make sure to use the CPU specified by NEC. Installing a third-party CPU may cause a failure of the CPU as well as the server. Repairing the server due to failures or damage resulting from these products will be charged even if it is under guarantee.
Page 460: Installing Cpu
8-26 System Upgrade Installing CPU Follow the steps below to install a CPU (model with air-cooling kit). Shut down the OS. The server is automatically powered off. Unplug the power cords. Remove the CPU/IO module referring to page 8-12. Remove the cable connected to the CPU duct cover. IMPORTANT: Remove the cable without adding pressure to the bases of the fan cable.
Page 461 System Upgrade 8-27 Lift the CPU socket holder. Place the CPU on the socket carefully. TIPS: Pay attention to the orientation of the CPU. The CPU and socket have pin marks to prevent misinsertion. Check the pin marks of the CPU and the socket and insert the CPU correctly.
Page 462: Removing Cpu
8-28 System Upgrade IMPORTANT: Place the heat sink so that its corners will not bump against the parts on the motherboard. Check that the heat sink is attached to the mother board horizontally. IMPORTANT: If the heat sink is tilted, remove the heat sink and then attach it again. If the heat sink is not attached horizontally, it may be caused by the following.
Page 463: Pci Board
System Upgrade 8-29 PCI BOARD Up to three PCI boards can be installed to the CPU/IO module. IMPORTANT: The PCI board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board. Do not touch the PCI board terminals or onboard parts by a bare hand or place the PCI board directly on the desk.
Page 464 8-30 System Upgrade List of option PCI boards and installable slots: N-code Product name PCI-1 PCI-2 PCI-3 Remarks PCI slot performance PCI-X PCI-X 133MHz/ 133MHz/64bit Express 64bit X4 lane Slot size Low Profile Full Height PCI board type 3.3V x8 socket 3.3V Mountable board size Full Size...
Page 465 System Upgrade 8-31 board must not be mixed with N8804-005 or N8803-035.
Page 466: Installing Pci Board
8-32 System Upgrade Installing PCI Board Follow the procedure below to install the board to be connected to the PCI board slot. TIPS: To install the PCI board, make sure the shape of the board connector matches with the shape of the PCI board slot connector.
Page 467 System Upgrade 8-33 Remove the riser card from the motherboard. Insert optional PCI boards into the two PCI slots of the riser card. Bracket Bracket Cover Remove the bracket cover (for two slots) from the PCI bracket. IMPORTANT: Carefully keep the removed PCI bracket. Install the riser card on which the PCI board is installed on the motherboard.
Page 468 8-34 System Upgrade Fix screws on the PCI stopper on the rear side of the device, and slide to attach the PCI stopper. Secure the PCI brackets with 3 screws. Connect the disconnected cable to the connector of the riser card. IMPORTANT: Connect the cable to the connector on the lower part.
Page 469 System Upgrade 8-35 Install the optional PCI board to another PCI slot hidden behind the riser card. Secure the PCI board with a fixed screw.
Page 470: Removing Pci Board
8-36 System Upgrade Removing PCI Board To remove PCI board card, follow the reverse procedure of the installation and install the expansion slot cover. Replacing PCI Board Follow the procedure below to replace the failed PCI board. Check the failed board from the event log. Remove the CPU/IO module referring to the page 8-12.
Page 471: Setup Of Optional Pci Board
To perform this procedure, you have to log on the system as an Administrator or a member of the Administrators group. For NEC Express5800/ft series, use two option PCI boards in a pair to make dual configuration. After installing OS, install drivers in the following procedure and make dual configuration of the PCI boards.
Page 472 As to the setup of another network port, [Managing port], refer to the online document [EDPRESSSCOPE Engine 2 User’s guide] stored in the NEC EXPRESSBUILDER DVD. Set a dual LAN configuration. Refer to “DUAL LAN CONFIGURATION” on page 3-24.
Page 473 OS is not applicable on the ft server. Therefore, update the driver with the following procedure. Insert the “NEC EXPRESSBUILDER” DVD into the DVD-ROM drive and run the following command after starting the command prompt.
Page 474 Start Device Manager from [Start] - [Program] - [Administrative Tool] - [Computer Management], and check if “Fibre Channel Controller” appears under the [Other devices] as many as mounted. Load NEC EXPRESSBUILDER DVD on the optical disc drive, then open command prompt and run following commands: TIPS: Do not break a line when you enter the commands.
Page 475 Storport Miniport Driver” are displayed under the [SCSI and RAID Controllers] as many as installed. IMPORTANT: StoragePathSavior is necessary to connect NEC Storage using N8803-034 Fiber Channel boards. Mount N8803-035 Fibre Channel boards after completing the OS installation. They are used in a pair.
Page 476 8-42 System Upgrade N8815-005/006 ft Remote Management Card Each CPU/IO module can mount one ft Remote Management Card. IMPORTANT: The ft Remote Management Card is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the card.
Page 477 System Upgrade 8-43 Fix the card and the bracket with a screw. Remove the blank cover by removing the screw. Blank cover LAN connector Put a LAN cable through a hole from Hook outside the server and plug the LAN connector (the bigger connector) to the back of the chassis.
Page 478 8-44 System Upgrade Attach the smaller connector to the LAN connector on the ft Remote Management card. Attach the below label above the LAN connector on the outside of the chassis.
Page 479: Appendix A Specifications
Appendix A Specifications NEC Express5800/320Fd-LR NEC Express5800/320Fd-MR Item N8800-123F N8800-122F Factory-set model Install model Type Quad-Core Intel® Xeon® Quad-Core Intel® Xeon® Processor 2.00GHz Processor 3.00GHz 1333MHz/4MB × 2 Clock/second cache Number of processors 1 processor (the number of processors installed per module)
Page 481: Appendix B I/O Port Addresses
Appendix B I/O Port Addresses The factory-set I/O port addresses for the server are assigned as follows: Address Chip in Use 0x00000000-0x00000CF7 Direct memory access controller 0x00000010-0x0000001F Motherboard resources 0x00000020-0x00000021 Programmable interrupt controller 0x00000024-0x00000025 Motherboard resources 0x00000028-0x00000029 Motherboard resources 0x0000002C-0x0000002D Motherboard resources 0x0000002E-0x0000002F Motherboard resources...
Page 482 B-2 I/O Port Addresses Address Chip in Use 0x000003B0-0x000003BB Intel(R) 82801 PCI Bridge - 244E 0x000003B0-0x000003BB Stratus Virtual ATI Video 0x000003C0-0x000003DF PCI standard PCI-to-PCI bridge 0x000003C0-0x000003DF Stratus Fault Tolerant North PCI to PCI Bridge 0x000003C0-0x000003DF Stratus Fault Tolerant East/West PCI to PCI Bridge 0x000003C0-0x000003DF Stratus Fault Tolerant Core 0x000003C0-0x000003DF...
Page 484 N8800-122F, EXP320J NEC Express5800/320Fd-LR N8800-123F, EXP320K NEC Express5800/320Fd-MR User's Guide 1st Edition 4-2008 856-127506-101-A...

This manual is also suitable for:

Express5800/320fd-lr n8800-122f, exp320j

NEC Express5800/320Fd-MR N8800-123F, EXP320K User Manual

Chapter 1 Precautions for Use

Chapter 2 General Description

Chapter 3 Windows Setup and Operation

Chapter 4 System Configuration

Chapter 5 Installing and Using Utilities

Chapter 6 Maintenance

Chapter 7 Troubleshooting

Chapter 8 System Upgrade

Appendix A Specifications

Appendix B I/O Port Addresses

Quick Links

Troubleshooting

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Summary of Contents for NEC Express5800/320Fd-MR N8800-123F, EXP320K