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N8800-128F, EXP320J NEC Express5800/320Fd-LR N8800-129F, EXP320K NEC Express5800/320Fd-MR User's Guide 2nd Edition 9-2008 856-127506-111-B...
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The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
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Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NEC Express5800 series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers, and actions taken to prevent them;...
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SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of a personal injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that is not defined herein.
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Mandatory actions Unplug the server. There is a risk of an electric shock or fire. Indicates a general action to take that is not defined herein. Make sure to follow the instructions.
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NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Trademarks and Patents NEC EXPRESSBUILDER, NEC ESMPRO and NEC DianaScope are trademarks of NEC Corporation. Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation in the United States and other countries. Intel and Pentium are registered trademarks of Intel Corporation.
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(5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damage arising from the use of this manual regardless of (4) above.
“high performance,” “scalability,” and “general versatility” provided by NEC Express5800 series. In the event of trouble, its dual configuration will allow the system to instantaneously isolate the failed parts to assure non-stop running; operation will be moved smoothly from one module to the other, minimizing damage to it.
This chapter describes how to make settings of built-in basic input/output system. It also describes factory-shipped parameters. Chapter 5 Installing and Using Utilities This chapter describes features and operating procedures of a standard utility “NEC EXPRESSBUILDER.” It also describes procedures to install and operate various software programs contained in its DVD.
Something you need to make sure when using the server of software TIPS: Helpful information, something useful to know About our Web Service Information on NEC Express5800/ft series including modification modules is also available on our web site, NEC Express5800 Web Site Asia Pacific: http://www.nec.co.jp/express/index.html...
Keep the accessories in a safe place. You will need them when you perform setup, addition of options, or replacement of failed components. To check NEC EXPRESSBUILDER components, see the attached list. Be sure to fill out and mail the software registration card that is attached to your operating system.
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關於正式文本 正式文本,是為了確實使用本裝置的輔導。在日常使用上,不知道的發生了事和情形壞事的時候,包含 對待上的安全性請利用。使正式文本與另冊的用戶指南(安裝編輯)一起請經常放置在實體旁邊無論 什麼時候被看。 正式文本,作為所說的關於 Windows Server 2003 和 Windows NT 等的操作系統和鍵盤,鼠標的一般的輸 入輸出設備等的基本的對待有了充分的知識的用戶對象被記載。 關於正式文本的構成 正式文本與 8 個章從附錄被構成。各自的章象下面一樣的說明被記載。再者,卷末有索引。按照必要請 有效的利用。關於有關本裝置的安裝的說明請參照另冊的用戶指南(安裝編輯)。 第 1 章 為了安全確 實辦理使用上的注意本裝置必要的注意事項被記載。處理本裝置之前必定請讀。同時,關於用戶支持也 記載著。保守和各種各樣的服務,請希望支持的時候讀。 第 2 章 想預先知道的事 本裝置的各部分的名稱和那個功能,一般的操作和設備,關於零部件的處理說明著。 第 3 章 關於 Windows 的設 定和在操作 Windows 上的本裝置固有的安裝和操作說明。 第 4 章 關於系統的構成 本裝置內部被容納的基本輸入輸出系統的設定方法說明著。...
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CONTENTS Preface..........................i About This User's Guide....................iii How to Use This Guide ....................iii Additional Symbols ....................iv About Our Web Service ...................iv Accessories ........................v Contents ..........................ix CHAPTER 1 PRECAUTIONS FOR USE ................1-1 Warning Labels ......................1-3 Precautions for Safety ....................1-5 General ........................1-5 Use of Power Supply and Power Cord ..............1-6 Installation, Relocation, Storage and Connection ..........1-7 Cleaning and Handling of Internal Devices ............1-9 During Operation ....................1-10...
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INSTALLING AND USING UTILITIES ............ 5-1 NEC EXPRESSBUILDER ..................... 5-2 Start Menu....................... 5-2 Autorun Menu......................5-4 NEC ESMPRO Agent and Manager ................5-5 Overview ......................... 5-5 Detection of Server Fault .................. 5-7 Prevention of Server Fault ................5-7 Management of Server Operation Status ............5-8 Monitoring (Management) of NEC Express5800/ft series......
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Device ID in Alert Report..................5-13 Supplement .......................5-14 NEC ESMPRO Manager..................5-21 Monitoring by Use of DataViewer ..............5-21 Maintenance of NEC Express5800/ft series ............5-33 Start and Stop of Components................5-35 Check and Clear of MTBF Information ............5-40 Diagnostics .......................5-43 Firmware Update....................5-46 Dump Collection ....................5-53 Refresh of View Based on State Change Alert Setting .........5-56...
Precautions for Use 1-3 WARNING LABELS Warning label is placed in the certain part of the system so that the user stays alert to possible risks. Do not remove or damage the label. If this label is missing, about to peel off, or illegible, contact your sales agent. The figures below show the location of this label on the server.
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1-4 Precautions for Use 關於警告標籤 隱藏實體內的危險性的零部件和那個週邊警告標籤被粘貼。這個是為了請操縱本裝置的時候, 經常在顧客裡(上)認識能考慮的危險性的東西(揭下標籤,請別弄髒)。如果這個標籤沒被粘貼, 剝落懸掛著,髒等做不能辨認的時候購買的銷售店請聯絡。 Nå N ˆ h sþ ˆ « g , 產 設備前部...
This equipment is not intended for use and control in facilities/systems where human lives are involved or high reliability is required, including medical devices or nuclear, aerospace, transportation, and traffic control facilities. NEC assumes no liability for any accidents or damage to physical assets resulting from the use of this equipment in such systems or facilities.
1-6 PRECAUTIONS FOR SAFETY Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe.
PRECAUTIONS FOR SAFETY 1-7 Installation, Relocation, Storage and Connection WARNING Disconnect the power cord(s) before installing or removing the equipment. Be sure to power off the equipment and unplug its power cords from the wall outlet before installation/relocation. All voltage is removed only when the power cords are unplugged.
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Do not use any non-designated interface cable. Use only interface cables designated by NEC; identify which component or connector to attach beforehand. If you use a wrong cable or make a wrong connection, there is a risk of short-circuit that could lead to a fire.
PRECAUTIONS FOR SAFETY 1-9 Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the equipment. There is a risk of an electric shock or fire as well as malfunction. Do not look into the DVD-ROM drive.
1-10 PRECAUTIONS FOR SAFETY CAUTION Protect the unused connectors with the protective cap. The unused power cord connectors are covered with the protective cap to prevent short circuits and electrical hazards. When removing the power cord connector from the internal devices, attach the protective cap to the connector. Failure to follow this warning may cause a fire or an electric shock.
PRECAUTIONS FOR SAFETY 1-11 Rack-mount Model CAUTION Do not install the equipment on a nonconforming rack. Install the equipment on a 19-inch rack conforming to the EIA standard. Do not use the equipment without a rack or install it on a nonconforming rack. The equipment may not function properly, and there is a risk of damage to physical assets or injuries.
When you have just turned off the power, wait at least 30 seconds before turning it on again. Once you have turned on the server, do not turn it off until the "NEC" logo appears on the screen. ...
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It is recommended to use NEC's genuine option products. Some competitors’ products are compatible with this server. However, servicing for trouble or damage resulting from such a...
1-14 PRECAUTIONS FOR SAFETY DISPOSAL OF EQUIPMENT AND CONSUMABLES When you dispose of the main unit, hard disk drives, floppy disks, DVDs, optional boards, etc., you need to observe your local disposal rules. Dispose the attached power cable along with the equipment to avoid being used with other equipment.
If the period is not specified, the repair parts are kept for 5 years after discontinuance of the product. ABOUT OUR WEB SERVICE Information on NEC Express5800/ft series including modification modules is also available on our web site, NEC Express5800 Web Site Asia Pacific, at...
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1-16 PRECAUTIONS FOR SAFETY Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses on your body: Sit in a good posture Sit on your chair with your back straight. If the desk height is appropriate, you will slightly look down at the screen and your forearms will be parallel to the floor.
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1-28 PRECAUTIONS FOR SAFETY ÿ This page is intentionally left blank.ÿ...
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Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this chapter when you want to know about certain components and how to operate them.
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2-2 General Description STANDARD FEATURES The NEC Express5800/ft series is the server that has hardware for two servers. High performance Quad-Core Intel Xeon Processor 2.00GHz/3.00GHz High-speed Ethernet interface (1000Mbps/100Mbps/10Mbps supported) Expandability Three slots - Low Profile (PCI-X bus, 133MHz) x 1 ...
NEC Express5800/ft series detects status changes, errors and other events and notifies the Windows Event Log of these events. If you use an alarm notification tool, you can configure NEC Express5800/ft series to notify you when certain events occur.
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NEC Express5800/ft series automatically maintains data as the current data. Automatic detection and notification of faults NEC Express5800/ft series detects and sorts out all events such as general status changes and faults, and notifies Windows Event Log of these events. ...
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NEC Express5800/ft series. We recommend you to use Express Report Service for prompt action upon failure. For details, contact your sales agent. Online repairing You can repair or replace a failed module even if NEC Express5800/ft series is operating online. ESX Server and media Although ESX Server media used on NEC Express5800/ft series are specifically processed for it, the standard operating methods of ESX Server are same as general.
2-6 General Description NAMES AND FUNCTIONS OF COMPONENTS Appearance Names and functions of components are shown below: (1) LEDs For more information see the description on the front view (page 2-7) and rear view (page 2-9). (2) Front bezel The cover to protect devices in the front.
General Description 2-7 Front View With the front bezel removed (1) CPU/IO module 0 This is a module with a set of CPU (processor), memory (DIMM), PCI board, cooling fan unit. (2) POWER switch This switch is used to power on/off the server. The in-built LED illuminates for the primary CPU/IO module, showing that it is primary.
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2-8 General Description (8) CPU/IO module 1 This is a module with a set of CPU (processor), memory (DIMM), PCI board, cooling fan unit. (9)-1 CPU/IO module status LED 1 (amber) This LED indicates the status of the CPU/IO module. When the module is successfully running, the LED is powered off.
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2-10 General Description (1) CPU/IO module 0 This is a module with a set of CPU (processor), memory (DIMM), PCI board, and cooling fan unit. (2)-1, 2 PCI slots 1, 2, 3 (2)-1: A Low Profile type PCI board is mounted on this slot (64 bit 133MHz 3.3V PCI). (2)-2: This is not used with this server model.
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General Description 2-11 (11)-2 CPU/IO module status LED 2 (green) This LED indicates the status of the CPU/IO module. When both modules are operating, the LED illuminates in green. When one module is operating, the LED blinks in green or is powered off. (12) CPU/IO module POWER LED (green) This LED illuminates in green when the system is powered on.
2-12 General Description Optical disk drive Status LED The LED that illuminates while accessing the loaded DVD/CD-ROM Tray eject button The button to eject the tray. Manual release hole When the eject button does not work, insert a metal pin into this hole to forcefully eject the tray.
General Description 2-15 LEDs POWER LED The POWER switch of the CPU/IO module has an in-built LED. If the AC power is supplied, the LED of the primary POWER switch illuminates (only the primary POWER switch functions). Also, the CPU/IO module has the POWER LED to show the status of the module power status. POWER LED LED indication Description...
2-16 General Description PCI Slot status LED 1, 2 There are two kinds of LEDs that indicate the PCI slot status on the back of the CPU/IO module. The PCI slot status is indicated by the display combination of the two LEDs. Status Status LED2 Description...
General Description 2-17 Access LED on the Optical Disk Drive This LED illuminates when the installed DVD or CD-ROM is being accessed. LAN Connector LED LINK/ACT LED The LINK/ACT LED shows the status of a standard network port. It is green if power is supplied to the main unit and hub, and they are connected correctly (“LINK”).
2-18 General Description EXPRESSSCOPE Corresponding EXPRESSSCOPE LEDs (amber) illuminate when modules have failures. The LEDs on the upper line correspond to the upper names, and the LEDs on the lower line correspond to the lower names. CPU (CPU module error LED) Amber LED illuminates when failure occurs on CPU of CPU/IO module.
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General Description 2-19 FAN0 (Fan 0 error LED) Amber LED illuminates when failure occurs on the cooling fan for CPU0 of CPU/IO module. FAN1 (Fan 1 error LED) Amber LED illuminates when failure occurs on the cooling fan for CPU1 of CPU/IO module. FAN2 (Fan 2 error LED) Amber LED illuminates when failure occurs on the disk cooling fan of CPU/IO module.
2-20 General Description BASIC OPERATION This section describes basic operation procedures of NEC Express5800/ft series. Installing/removing the front bezel When you power on/off the server or remove/install CPU/IO module, remove the front bezel. IMPORTANT: The front bezel can only be removed by unlocking the lock with the security key attached.
General Description 2-21 Power ON To power on NEC Express5800/ft series, press the POWER switch (the one whose in-built LED is illuminating). Follow the steps below to turn on the power. Power on the display unit and other peripheral devices connected to the server.
2-22 General Description Power OFF Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see manuals included with the UPS or the application that controls the UPS. Perform a normal shutdown from Windows Server 2003.
General Description 2-23 Flow of POST This section walks you through how POST is performed. When you power on the system, one selected CPU/IO module will start up. POST will be performed on this selected CPU/IO module. Memory check starts. A message appears at the upper left of the screen to show that the basic and expanded memories are being counted.
2-24 General Description have set a password in the BIOS setup utility “SETUP.” You can enter a password up to three times. If you enter an incorrect password three times, the startup will be unsuccessful. In this case, turn off the power and then turn it on again after waiting 30 seconds to boot the server.
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General Description 2-25 However, those are not for duplication, which requires attention upon operation. VGA (display) USB device (keyboard, mouse, floppy disk drive) Also, only the optical disk drive on primary CPU/IO module can be used. Notes on VGA (display) VGA is connected to the primary CPU/IO module by the hardware switch upon starting.
To format a floppy disk, see your OS manual. If you power on or restart NEC Express5800/ft series with a floppy disk left in the drive, the server will access the floppy disk to start the system. Unless a system exits on the FD, the server will be unable to start.
Data loss could also be caused by faulty operation and computer trouble. To avoid such possible data loss, it is recommended that you back up important data regularly. (Be sure to make back-up copies of the floppy disks that are included with NEC Express5800/ft series.)
2-28 General Description Optical Disk drive NEC Express5800/ft series has an optical disk drive on the front panel. It is a device used to read data from an optical disk (compact disc read-only memory). Compared to a floppy disk, an optical disk allows for larger volume and fast data readout.
General Description 2-29 To remove the optical disk, press the tray-eject button as you did in setting the optical disk. When the access LED illuminates in green, it indicates the optical disk is being accessed. Make sure the access LED is not illuminating in green before you press the tray-eject button.
2-30 General Description Handling Optical Disks Observe the following when you use an optical disk on NEC Express5800/ft series: As for a disk such as a noncompliant “copy-protected CD,” we shall not guarantee that you can use a CD player to play it with this server.
Chapter 3 ESX Server Operation and Configuration This chapter describes setup and operation specific to NEC Express5800/ft series on ESX Server. CPU/IO module has a processor function part and IO function part. In utilities in this chapter, the processor function part is referred to as CPU module and IO function part PCI module.
If an uplink adapter fails, it switches to another adapter to continue the operation. Operable Network Configuration For NEC Express5800/ft series, network interface names are based on the naming convention as described in the table below. Network duplication is achieved by pairing network interfaces of PCI slots in CPU/IO module 0 and network interfaces in the same PCI slots in CPU/IO module 1 (i.e.
ESX Server Operation and Configuration 3-3 CHECK THE DUPLICATING OPERATION OF MODULES This section describes how to check if the system runs properly after system installation or reinstallation. CPU/IO module has a processor function part and IO function part. Each part is monitored and managed by the module.
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3-4 ESX Server Operation and Configuration Stop the operation of a PCI module using the ft server utility. Move to the directory where the ft server utility of NEC ESMPRO Agent is installed. # cd /opt/nec/esmpro_sa/bin/ Start the ft server utility.
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ESX Server Operation and Configuration 3-5 When you stop the PCI module and a failover occurs, the following event or change will occur: The screen of the server turns black and nothing is displayed thereafter (this is not a failure). The DVD-ROM drive becomes unable to use (this is not a failure).
Green Green Use the ft server utility to stop the operation of the CPU module to be removed. Move to the directory where the ft utility of NEC ESMPRO Agent is installed. # cd /opt/nec/esmpro_sa/bin/ Start the ft server utility.
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ESX Server Operation and Configuration 3-7 Select [ftServer] - [CPU Module] - [(primary)CPU Module(*)]. The screen of the CPU Module(to be removed) will appear. Select [CPU Module Start/Stop] - [Stop] to the stop of the CPU Module. *As for the CPU module to be stopped, select [CPU Module(ID:0)] to stop CPU module 0, select [CPU Module(ID:1)] to stop CPU module 1.
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3-8 ESX Server Operation and Configuration [Indications of status LEDs during diagnosis] CPU module 0 CPU module 1 (Started) (Operating) CPU/IO module status LED1 CPU/IO module status LED2 Green blinking [Indications of status LEDs after completion of duplication] CPU module 0 CPU module 1 (Operating) (Operating)
Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the NEC Express5800/ft series for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups.
4-2 System Configuration SYSTEM BIOS – SETUP – The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. IMPORTANT: Change the setting of the SETUP if needed referring to this chapter since the status of SETUP by factory default is not most typical and appropriate for the server.
System Configuration 4-3 Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, either of the following messages appears at bottom left on the screen depending on your system configuration.
4-4 System Configuration Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Online help window Shows the current menu. Options to be ft Ser ver Set up configured M ai n...
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System Configuration 4-5 Shows the following: If you select “Yes” and then press the Enter key, all items in the setup are set to default values. If you select “No” and then press Enter either the key, the status before pressing the key is restored.
4-6 System Configuration Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. To link power supply with the UPS To power on the server when power is supplied from the UPS Select [Server] - [AC-LINK] - [Power On].
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Select [Boot] and specify the boot order. To display POST check results Select [Advanced] - [Boot-time Diagnostic Screen] - [Enabled]. You can also press Esc while the NEC logo is on the screen to display POST check results. To control from the HW console ...
4-8 System Configuration Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To configure detailed settings of functions, select a submenu from the above menus. Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu.
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System Configuration 4-9 Available options in the Main and descriptions are listed below. Option Parameter Description System Time HH:MM:SS Specify the system time. System Date MM/DD/YYYY Specify the system date. CPU Speed XXXX MHz Displays the processor clock frequency. Physical CPUs Displays the number of processor installed.
Parameter Description Boot-time [Disabled] Specify whether to display the Power On Self-Test (POST) screen at start-up. If “Disabled” is selected, the NEC logo Diagnostic Screen Enabled appears while POST is in progress. (To display POST check results, press Esc.) ]: factory default...
System Configuration 4-11 Advanced Processor Configuration When you select “Advanced Processor Configuration” in the Advanced menu, the following screen appears. ft Ser ver Set up M ai n A dvanced Secur i t y Ser ver B oot Exi t It em Speci f i c H el p Ad vanced Pr ocessor C onf i gur at i on Ex ecut e D i sabl e B i t :...
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4-12 System Configuration I/O Device Configuration When you select “I/O Device Configuration” in the Advanced menu, the following screen appears. If you select a menu with the “►” mark and press Enter, its submenu appears. ft Ser ver Set up M ai n Advanced Secur i t y...
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System Configuration 4-13 Keyboard Features Display only. NumLock Specify whether or not to enable NumLock at AUTO system startup. [Off] ]: factory default...
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4-14 System Configuration Option ROM Configuration When you select “Option ROM Configuration” in the Advanced menu, the following screen appears. ft Ser ver Set up M ai n Advanced Secur i t y Ser ver Boot Exi t Op t i on R O M C onf i gur at i on It em Speci f i c H el p Em bedded SA S O pt i on R O M : Enabl...
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System Configuration 4-15 Option Parameter Description If “Enabled” is selected, the extended ROM of Embedded PXE#1 Option ROM [Enabled] Disabled LAN #1 embedded in the motherboard is initialized. If “Enabled” is selected, the extended ROM of Embedded PXE#2 Option ROM [Enabled] Disabled LAN #2 embedded in the motherboard is...
4-16 System Configuration Advanced Chipset Control When you select “Advanced Chipset Control” in the Advanced menu, the following screen appears. ft S er ver S et up M ai n A dvanced S ecur i t y S er ver B oot E xi t Ad vanced P r ocessor C onf i gur ati on...
System Configuration 4-17 Security Move the cursor onto “Security” to display the Security menu. ft Ser ver Set up M ai n A dvanced Secur i t y Ser ver B oot Exi t It em Speci f i c H el p Super vi sor Passw or d I s: U nset Us er Passw or d I s:...
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4-18 System Configuration Select “Set Supervisor Password” or “Set User Password” and press Enter to display the following pop-up screen. The screen below shows when “Set Supervisor Password” is selected. Set a password on this pop-up screen. Enter a password of up to seven alphanumeric characters and symbols from the keyboard.
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System Configuration 4-19 Option Parameter Description Password on [Disabled] Specify whether to request a password entry at boot boot-up. User password setup is required Enabled beforehand. ]: factory default IMPORTANT: If you have logged in SETUP by using the Supervisor Password, you can check and change all settings.
4-20 System Configuration Server Move the cursor onto [Server] to display the Server menu. The following describes options you can configure in the Server menu and their functions. Select an option with the “►” mark and press Enter to display its submenu. ft Ser ver Set up M ai n A dvanced...
System Configuration 4-21 The table below lists how selections for “AC-LINK” determine the power status of the server when the power supply to the server restarts. Parameter State before powered off Stay Off Last State Power On In service Out of service (DC power: Off) Forced shutdown * Pressing the POWER switch for over four seconds shuts down the power to the server.
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4-22 System Configuration Option Parameter Description Chassis Serial Number Displays the chassis information. BMC Device ID Displays the BMC information. BMC Device Revision Displays the BMC information. BMC Firmware Revision Displays the BMC information. SDR Revision Displays the revision of SDR (sensor device information).
System Configuration 4-23 Console Redirection Select “Console Redirection” on the Server menu and press Enter to display the following screen. ft Ser ver Set up M ai n A dvanced Secur i t y Ser ver B oot Exi t Co nsol e R edi r ect i on It em Speci f i c H el p Co m Por t A ddr ess...
4-24 System Configuration Event Log Configuration Select “Event log Configuration” on the Server menu and press Enter to display the following screen. ft Ser ver Set up M ai n A dvanced Secur i t y Ser ver B oot Exi t Ev ent Log C onf i gur at i on It em Speci f i c H el p...
Select whether or not to enable the function to monitor [Enabled] OS boot-up. If you are starting up from an OS with no NEC ESMPRO Agent installed, disable this option. If you use Disaster Recovery Option for ARCServe, select [Disabled].
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4-26 System Configuration Option Parameter Description POST Pause Monitoring 60-[180]-1200 Set the time for POST monitoring during boot pause. Time-out (unit: second) ]: factory default...
You can change the boot device order using or and + or –. Move the cursor to select the device by or , and then change the priority using + or –. IMPORTANT: Move to set “CD-ROM Drive” above “Hard Drive” when you boot the NEC EXPRESSBUILDER.
4-28 System Configuration Exit Move the cursor onto “Exit” to display the Exit menu. ft Ser ver Set up M ai n A dvanced Secur i t y Ser ver B oot Exi t It em Speci f i c H el p Ex i t Savi ng C hanges Ex i t D i scar di ng C hanges Ex i t Syst em Set up and...
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System Configuration 4-29 The following describes each option on the Exit menu: Exit Saving Changes Select this option to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility. Select “Exit Saving Changes” to display the screen below. Select “Yes” to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility.
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4-30 System Configuration Exit Discarding Changes Select this option to exit the SETUP utility without saving the current configuration data into the CMOS (non-volatile memory). If you select “Yes” here, the “SETUP Warning” dialogue box appears. If you select “No” in the “SETUP Warning” dialogue box, you can exit SETUP without saving the changes you have made.
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System Configuration 4-31 Load Setup Defaults Select this option if you want to reset all values in SETUP to default (factory-set values). When you select Load Setup Defaults, the dialogue box as shown below appears. If you select “Yes” in the dialogue box, default values are restored. If you select “No”, you will see the Exit menu screen.
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4-32 System Configuration Discard Changes Select this option if you want to restore previous values before saving values in CMOS. When you select “Discard Changes”, you will see the dialogue box as shown below. If you select “Yes” in the dialogue box, changes you have made are discarded and previous settings are restored.
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System Configuration 4-33 Save Changes Select this option if you want to save changes you have made in CMOS (non-volatile memory) without exiting SETUP. When you select the Save Changes, you will see the dialogue box as shown below. If you select “Yes” in the dialogue box, changes you have made are saved in CMOS (non-volatile memory).
4-34 System Configuration Emulex BIOS Emulex BIOS Configuration utility makes settings of the standard implemented Fibre Channel controller. You can start it up by simple key operation during POST execution without using any special startup disk. IMPORTANT: When setting up the system or replacing Fibre channel controller, configure the setting referring to Chapter 4 of User’s Guide (Setup).
System Configuration 4-35 FORCED SHUTDOWN AND CLEAR Read this section if your server does not operate as expected, or if you want to return all setup values to those made at shipment. Forced Shutdown Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work.
4-36 System Configuration CLEAR CMOS/PASSWORD With the pre-installed SETUP utility, you can set desired passwords to protect data stored on the server from unauthorized user access. If you forget the password, you can clear them by following the procedure described in this section. You can also use the same procedure to clear the CMOS data in the server.
How to Clear CMOS Power off the NEC Express5800/ft series and unplug the both power cords. Remove the both CPU/IO modules (0 and 1) from the NEC Express5800/ft series (see “Removing CPU/IO Module” on page 8-7). Make setting of jumper switch for clearing CMOS of CPU/IO module 0.
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4-38 System Configuration By referring to “Removing CPU/IO Module” on page 8-7, remove the CPU/IO module 0 from the server. Restore the previous CMOS clear jumper switch settings. Remove the jumper pins (J20) 9-10 of the CPU/IO module 0 and install them on the jumper pins (J57) 2-3. By referring to “Installing CPU/IO Module”...
HOW TO CLEAR PASSWORDS Power off NEC Express5800/ft series and unplug the both power cords. Remove the both CPU/IO modules (0 and 1) from the NEC Express5800/ft series (see “Removing CPU/IO Module” on page 8-7). Make setting of jumper switch for clearing the password of CPU/IO module 0.
HOW TO CLEAR THE BMC CONFIGURATION Power off NEC Express5800/ft series and unplug the both power cords. Remove the both CPU/IO modules (0 and 1) from the NEC Express5800/ft series (see “Removing CPU/IO Module” on page 8-7). Make setting of jumper switch for clearing the BMC configuration of module 0.
Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER. CPU/IO module has a processor function part and IO function part. In utilities in this chapter, the processor function part is referred...
The NEC EXPRESSBUILDER, integrated setup software, can automatically detect the hardware connected to an NEC Express5800/ft series machine to advance the processing. The hardware subject to setup with the NEC EXPRESSBUILDER should have the same configuration as that for operation.
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Installing and Using Utilities 5-3 Tool menu If you select this item after choosing the display language, the Tool menu appears. You can use the below functions for maintenance. Maintenance Utility Starts up the Offline Maintenance Utility. BIOS/FW Updating Updates the system BIOS. ROM-DOS Startup FD Creates Startup FD is used for starting the ROM-DOS system.
5-4 Installing and Using Utilities Autorun Menu The Master Control Menu automatically appears when the “NEC EXPRESSBUILDER” DVD is loaded on a computer running Windows (Windows XP, Vista or Windows Server 2003 or later). IMPORTANT: This is not used on this server.
“NEC ESMPRO Agent” is stored in “NEC ESMPRO Agent for VMware Infrastructure 3” CD-ROM. This section describes the functions and features provided by NEC ESMPRO Manager and NEC ESMPRO Agent and the notes on their operations. These applications are necessary for continuous operation of NEC Express5800/ft series.
5-6 Installing and Using Utilities Effects of using NEC ESMPRO Manager and NEC ESMPRO Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficient effects on a variety of needs in versatile and complicated system environments. – Detection of server fault NEC ESMPRO Agent collects a variety of fault information on NEC Express5800 series systems to identify the states of the systems.
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Installing and Using Utilities 5-7 Detection of Server Fault NEC ESMPRO Manager and NEC ESMPRO Agent detect errors causing faults to occur at an early stage and notify Administrators of fault information real-time. Early detection of error If a fault occurs, NEC ESMPRO Agent detects the fault and reports the occurrence of the fault to NEC ESMPRO Manager (alert report).
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5-8 Installing and Using Utilities Management of Server Operation Status NEC ESMPRO Agent manages and monitors a variety of components installed in the server. You can view the information managed and monitored by NEC ESMPRO Agent on the DataViewer of NEC ESMPRO Manager.
Installing and Using Utilities 5-9 Monitoring (Management) of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant system. It can continue the operation even if a major component fails. NEC Express5800/ft series improves the system availability with the hardware, NEC ESMPRO, and system software functions.
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5-10 Installing and Using Utilities The report of a fault occurrence in the NEC Express5800/ft series (alert) is immediately sent to the NEC ESMPRO Manager. When the NEC ESMPRO Manager receives the alert, a popup message appears. The alert contains the detailed information of the fault and the proper countermeasures. You can...
Installing and Using Utilities 5-11 Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows servers on a network to be managed collectively. The management screen is designed in the Explorer format to indicate the components in a server hierarchically for effective server management.
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5-12 Installing and Using Utilities DataViewer The DataViewer indicates the server source configuration information in the Explorer format. In addition, it changes the status color of the failed server component. This enables you to identify the failed portion. AlertViewer The AlertViewer manages fault reports sent from servers together.
Installing and Using Utilities 5-13 NEC ESMPRO Agent NEC ESMPRO Agent is a utility which acts as an agent (proxy) between NEC Express5800/ft series and NEC ESMPRO Manager (management PC). For details on the operating environment, the setting required before the setup, and the installation procedure, see the separate volume “User’s Guide (Setup).”...
NEC ESMPRO Agent uses the library which ft Server Control Software installs. By the restrictions of the library, it use cron and have to restart the NEC ESMPRO Agent-related service every day. When you performed the life and death monitor of the server, there is the case that a report of "No response from the server"...
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Each Sensor Monitoring Setting Dataviewer can show information on temperature, fan and voltage sensor, but it cannot change monitoring status itself or the threshhold level. The threshhold level is appropriately set for NEC ESMPRO Agent. Update Interval Setting of DataViewer Update interval setting of DataViewer must be 60 seconds as the default setting or more.
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Run the following command and reboot NEC ESMPRO Agent, and reconfigure the tree on dataviewer. # /opt/nec/esmpro_sa/bin/ESMRestart...
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[ESMPRO] tree in the DataViewer is set to enable and cannot be changed to disable by default. Change of SNMP Community If the security setting of the SNMP Service of a system, where the NEC ESMPRO Agent is installed, is changed from the default “public” to a community name, change the community settings of the NEC ESMPRO Agent, too.
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If the server status monitoring by NEC ESMPRO Manager is on (default: ON), NEC ESMPRO Manager regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In response, NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of snmpd Service increases temporarily.
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At the time when a temperature or voltage error occurs on CPU/PCI module, necessary actions will differ depending on their status as shown below. You can check the status of each module from the data viewer of NEC ESMPRO Manager or ftServer Utility. Status...
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Ethernet Adapters You Do Not Use When the Ethernet adapter is unused (i.e. cables are not connected to its port), NEC ESMPRO Agent determines that the port is faulty (does not have any media), and the status color of [ft] – [PCI module] –...
To monitor the state of the NEC Express5800/ft series on a management computer with installation of NEC ESMPRO Manager, the DataViewer is used. If you click each of the modules and items to be checked sequentially on the tree view in the Windows Explorer format, the DataViewer indicates their states on the right side of the screen.
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Allows the configuration and other information on the CPU modules to be viewed. Maintenance Allows the start/stop, MTBF information clear, dump acquisition, and diagnosis of the CPU modules to be provided. See “Maintenance of NEC Express5800/ft series” described later for the start/stop and MTBF information clear of the CPU modules.
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Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU modules to be updated. See “Maintenance of NEC Express5800/ft series” described later for the update of BIOS of the CPU modules. The detailed device identification information can be checked by selecting [ESMPRO] tree[Hardware]...
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5-24 Installing and Using Utilities DIMM Allows the information of DIMM on the CPU modules to be viewed.
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Installing and Using Utilities 5-25 Monitoring PCI Module To monitor the PCI modules and the components on the PCI modules, refer to the [PCI Module] tree. To see the information on the [PCI Module] tree, select the target PCI module from [PCI Module] in the [ft] tree.
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5-26 Installing and Using Utilities Maintenance Allows the start/stop, MTBF information clear, and diagnosis of the PCI modules to be provided. See “Maintenance of NEC Express5800/ft series” described later for the start/stop and MTBF information clear of the CPU modules. Update Allows the device identification information of the PCI modules to be viewed.
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Installing and Using Utilities 5-27 Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules, see the [PCI slot] tree. To see the information on the [PCI slot] tree, select [PCI Module][PCI module (containing PCI slot to be seen)][PCI slot] of the [ft] tree.
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5-28 Installing and Using Utilities PCI Device – General Allows the information of devices on the PCI slot to be viewed. PCI Device – Detail Allows the detailed information of a device on the PCI slot to be viewed. PCI Bridge –...
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Ethernet adapters in the [Ethernet Board] tree. IMPORTANT: When the Ethernet adapter is unused (i.e. cables are not connected to its port), NEC ESMPRO Agent determines that the port is faulty (does not have any media), and the status color of [ft] – [PCI module] –...
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5-30 Installing and Using Utilities General Allows the Ethernet adapter configuration information to be viewed. Detail Allows the received/transmitted information of the Ethernet adapter to be viewed.
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Installing and Using Utilities 5-31 Maintenance Allows the MTBF information of Ethernet adapters to be viewed and cleared. See "Maintenance of NEC Express5800/ft series" described later for the MTBF information clear of the Ethernet adapter.
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5-32 Installing and Using Utilities Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on the [SCSI enclosure] tree, select [SCSI enclosure] of the [ft] tree. You can see the following information of the SCSI enclosure from the [SCSI enclosure] tree. ...
NEC Express5800/ft series maintenance can be done in two ways; one is to use NEC ESMPRO Manager for remote maintenance and the other is to use the NEC ESMPRO Agent ft server utility on the NEC Express5800/ft series for local maintenance.
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– – – – CPU module R: Remote. Executable from remote management PC by using NEC ESMPRO Manager L: Local. Executable on local server by using ft server utility : Supported –: Not supported Bus reset Change of primary SCSI bus Component –...
Installing and Using Utilities 5-35 Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of the component in the [ft] tree of the DataViewer. Open the tree of the component to be started or stopped and select the [Maintenance] tree.
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A certain time is required for the start. The start result can be verified by “State” on the target component screen. The result of the start operation is reported by the NEC Express5800/ft series as an alert. Stop Perform the procedure below before replacing a component.
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Installing and Using Utilities 5-37 Sample screen of NEC ESMPRO Manager 1 [Maintenance] screen of PCI module [CPU Module] – [CPU Module] - [Maintenance]...
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5-38 Installing and Using Utilities Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of PCI module [PCI Module] - [Maintenance]...
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Installing and Using Utilities 5-39 Procedure in the ft server utility Start Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. Click the [Up] button of the target component. A certain time is required for the start.
NEC Express5800/ft series manages the MTBF (mean time between failure) of each component. If a fault occurs in a component, the NEC Express5800/ft series calculates the MTBF of the component again. If the calculated value is lower than the pre-defined threshold, the NEC Express5800/ft series disables the component to be used.
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SCSI Electronics – – SCSI Slot Remote: Executable from remote management PC by using NEC ESMPRO Manager Local: Executable on local server by using ft server utility –: Not support Procedure in NEC ESMPRO Manager Perform the procedure below before replacement of a component.
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5-42 Installing and Using Utilities Procedure in the ft server utility Perform the procedure below before replacement of a component. Select the target component by using the ft server utility. Check the current state of the target component with the LEDs and event log. Click the [Clear] button in [MTBF Clear] of the target component.
Diagnostics The NEC Express5800/ft series provides the self-check diagnosis function for some components. If a fault occurs in a component, the NEC Express5800/ft series can diagnose the component to detect the fault. To diagnose a component with the NEC ESMPRO Manager, use the [Maintenance] tree of the component in the DataViewer.
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Click the [Diagnostics] button in the [Maintenance] screen for the target component. The diagnosis result can be verified by “Result” of the diagnosis on the target component screen. The result of the diagnosis is reported by the NEC Express5800/ft series as an alert.
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Installing and Using Utilities 5-45 Procedure in the ft server utility Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. If the component is operating, stop the component. Click the [Diagnostics] button in the [Diagnosis Information] on the target component.
(in which the system continues the operation but the component trying to update firmware or BIOS is stopped). To update firmware with NEC ESMPRO Manager, use the [Update] tree of the component in the DataViewer. Open the tree of the component for which firmware is updated and select the [Update] tree.
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Procedure in NEC ESMPRO Manager This function is not supported in the current version. Save the image data of the update firmware in an arbitrary directory of the NEC Express5800/ft series. Save the image data in any way. Write down the path to the directory in which the image data is saved.
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The update result can be verified by the state on the target component screen (indication of “Firmware update completed”). The result of the update processing is reported by the NEC Express5800/ft series as an alert. After the BIOS for a single CPU module is completed, click the [Jump Switch] button.
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Installing and Using Utilities 5-49 Even if you do not have the image data of firmware for update, the firmware can be copied from the other module. By starting the module, the firmware will be updated automatically. However, when the [Enable automatic firmware update] property is disabled, follow the steps below to update the firmware: Start the system using the module of the firmware copy source.
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5-50 Installing and Using Utilities Procedure in ft server utility Save the image data of the update firmware in /etc/opt/ft/BIOS.ROM of the NEC Express5800/ft series. Select the target component in the [ft] tree. Check the current state of the target component with the LEDs. If the component is operating, stop the component.
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Installing and Using Utilities 5-51 Select [Specify new firmware for update], and click the [Activate] button. File path cannot be modified by the path (/etc/opt/ft/BIOS.ROM) in procedure 1. Perform the firmware update. Check the update result with the syslog.
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5-52 Installing and Using Utilities After the BIOS for a single CPU module is completed, click the [Jump Switch] button. The module completely updated is started and the module under operation is stopped. [Jump Switch] function is not supported in the current version. Start the other inactive module.
Installing and Using Utilities 5-53 Dump Collection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] [Maintenance] tree in the DataViewer. To collect the dump with the ft server utility, use the utility screen of the component.
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A certain time is required for the dump saving. The dump is stored under the directory of /var/crash/ on the managed server. The result of the dump saving is reported by the NEC Express5800/ft series as an alert. Sample screen of NEC ESMPRO Manager [Maintenance] screen of CPU module [CPU Module] –...
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Installing and Using Utilities 5-55 Procedure in ft server utility This function is not supported in the current version. Select the target CPU module by using the ft server utility. Check the current state of the target CPU module with the LEDs. Select the dump acquisition method with [Dump] of the target CPU module and click the [Harvest] button.
Refresh of View based on State Change Alert Setting A new function is supported so that NEC ESMPRO Manager window will be updated on a system state change basis (in other words, whenever necessary). This function is OFF by default. See the [Setting] below about how to turn it ON.
Data Viewer Checking STATUS LEDs Check the LED indication on the front of the NEC Express5800/ft series when the server is powered on or powered off by the shut down operation. The functions and indications of LEDs are described in Chapter 2. If any indication that shows an error, contact your sales agent.
Do not look into the DVD-ROM drive. Disconnect the power plug before cleaning the server. Cleaning the NEC Express5800/ft series For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: ...
6-4 Maintenance Cleaning the Keyboard and Mouse IMPORTANT: A keyboard and a mouse use USB interface. Therefore it is not necessary to power off the server when connecting or disconnecting them. Disconnect the keyboard from the server while the devices in the system (the server and the peripheral devices) remain turned on.
Maintenance 6-5 Cleaning the Floppy Disk Drive A read/write error may occur due to stains on the read/write head of the floppy disk drive. Use the cleaner dedicated for floppy disk drive to clean the read/write head. It is recommended to clean the head on regular basis.
6-6 Maintenance SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tool menu] - [Test and Diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory ...
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Maintenance 6-7 Select [Test and diagnostics]. Select [End-User Mode] and the system diagnostics starts. The diagnostics will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title Test result Test summary...
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Reboots the system. Select <Reboot> in the [Enduser Menu] above. The server restarts and the system is started from the NEC EXPRESSBUILDER. Exit the NEC EXPRESSBUILDER, and remove the DVD from the DVD-ROM drive. Power off the server and unplug the power cord from the receptacle.
Maintenance 6-9 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. Starting the Off-line Maintenance Utility The Off-line Maintenance Utility may be started in the following ways.
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6-10 Maintenance Select [Tool menu]. Following Language selection menu appears. Japanese: Menu is displayed in Japanese from now English: Menu is displayed in English from now Return to previous menu: Boot selection menu is displayed IMPORTANT: Default menu selection is [Japanese]. When there is no key operation for five second after Language menu appears, [Japanese] starts automatically.
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The Off-line Maintenance Utility is started in “Maintenance Utility.” The Off-line Maintenance Utility is an Os-independent maintenance program. When you are unable to start the Os-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: –...
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BIOS/FW Updating This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from floppy disk, and the various BIOS and firmware programs are updated.
Maintenance 6-13 RELOCATING/STORING THE NEC Express5800/ft series Follow the procedure below to relocate or store the server. CAUTION Observe the following instructions to use the server safely. There are risks of fire, personal injury, or property damage. See “PRECAUTIONS FOR SAFETY”...
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6-14 Maintenance IMPORTANT: Check and adjust the system clock before operating the server again after relocating or storing If the server and the built-in optional devices are moved from a cold place to a warm place in a short time, condensation will occur and cause malfunctions and breakdown when these are used in such state.
Use NEC ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, DataViewer, or AlertViewer of NEC ESMPRO Manager.
Error Messages by LED Indication The LEDs on the front and rear panels of the NEC Express5800/ft series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on, going off, and flashing.
7-4 Troubleshooting POST Error Messages Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POST detects any error, it displays an error message and in some cases, advice as well on the display unit. Follow the table below to troubleshoot such errors. Phoenix BIOS 4.0 Release 6.0.XXXX CPU=Pentium III XXX MHz 0640K System RAM Passed...
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Troubleshooting 7-5 On-screen error message Cause Action Password is cleared. 0252 Password checksum Reconfigure by using BIOS bad -Password cleared setup. Clear password using hardware jumper. 0260 System Timer error System Timer is faulty. Reconfigure by using BIOS setup. If the error cannot be solved after 0270 Real time clock error RTC is faulty.
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7-6 Troubleshooting On-screen error message Cause Action 0B95 BMC FRU device failure NVRAM within BMC is faulty. Replace the CPU/IO module. 0B96 BMC SDR Repository SDR repository within BMC failure is faulty. 0B97 BMC SEL device failure SEL repository within BMC is faulty.
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Troubleshooting 7-7 On-screen error message Cause Action 8130 Mismatch DIMM DIMM group do not match. Check supported DIMMs and detected in DIMM Replace them. If replacing the group#1 DIMMs does not help, replace the 8131 Mismatch DIMM CPU/IO module. detected in DIMM group#2 8132 Mismatch DIMM detected in DIMM...
Make sure the POWER switch on the power unit is on. Did you press the POWER switch? Press the POWER switch on the front of the NEC Express5800/ft series to turn on the power (the POWER LED lights). ...
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Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is that device compliant with NEC Express5800/ft series? Operation of the server with unauthorized devices is not guaranteed. ...
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Make sure that the cable is connected to the correct connector on the rear of the server. Are the keyboard and mouse are compliant with NEC Express5800/ft series? Operation of the server with unauthorized devices is not guaranteed. ...
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Troubleshooting 7-11 Is the floppy disk write-protected? Place the write-protect switch on the floppy disk to the "Write-enabled" position. Is the floppy disk formatted? Use a formatted floppy disk or format the floppy disk in the floppy disk drive. Refer to the manual that comes with the OS for formatting a floppy disk.
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7-12 Troubleshooting Operation of any device that is not authorized by NEC is not guaranteed. Is the storage properly installed? Make sure to check the storage is completeley connected. Fail to start the OS: Is a floppy disk in the floppy disk drive? ...
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Isn’t the OS boot monitoring function enabled for reset? When you are using the NEC Express5800/ft series, the OS boot monitoring function must be disabled in the following cases. For information on disabling the OS boot monitoring, see “Step 4 Invalidate OS Boot Monitoring function” in User’s Guide (Setup).
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7-14 Troubleshooting component does not reach the threshold and the reinstallation cannot be performed as it is determined that repair is needed. Typically, device replacement is required. Contact your maintenance service engineer. If the integration needs to be done with the current devices, you can forcibly reinstall the currenlty used device through consultation with the maintenance service engineer.
Did you set the NEC EXPRESSBUILDER DVD during POST and restart the server? If you set the NEC EXPRESSBUILDER DVD during POST but do not restart the server, an error message will appear or the OS will boot. ...
Problems with NEC ESMPRO NEC ESMPRO Manager See page 5-8 and the later in “Chapter 5 Procedures after Completion of Installation”. See also online document in NEC EXPRESSBUILDER DVD-ROM for troubleshooting and other supplementary information. NEC ESMPRO Agent See page 5-3 and the later in “Chapter 5 Procedures after Completion of...
The collected data is created in the following directory. /home/BugPool/ Collection of ESMPRO Agent When you collect NEC ESMPRO Agent log in the NEC Express5800/ft series, log in as the root user and run the following command. # cd /opt/nec/esmpro_sa/tools/ # ./collect.sh...
7-18 Troubleshooting Collection of the Memory Dump If a failure occurs, the memory data should be dumped to acquire the required information. IMPORTANT: Collect memory dump through consultation with a maintenance service engineer of your maintenance service company. Collecting memory dump while the system is running successfully can result in a problem in system operation.
Be sure to use only optional devices and cables designated by NEC. Repair of the server due to malfunctions, failures, or damage resulted from installing undesignated devices or cables will be charged.
8-2 System Upgrade SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. There are risks of death or serious personal injury. See “PRECAUTIONS FOR SAFETY”...
System Upgrade 8-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wearing wrist straps (arm belts or anti-static gloves). Wear wrist straps around your wrists. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
Confirm the required ft server control software’s version by referring to the sever-accessory User’s Guide, check the NEC website, or contact your sales representative. Verify the version of the ft control software on your system. After confirming the version as the available one for the device, add the device onto the server.
To remove the CPU/IO module during the continuous operation, disable the intended module (place the module off-line) by using the ftServer Utility of the NEC ESMPRO Agent or the NEC ESMPRO Manager from the management PC on the network. After a new module is installed to the server, enable the module using the ftServer Utility or the NEC ESMPRO Manager.
Removing the module under operation may cause unexpected trouble. Use the management software (e.g., ftServer Utility or NEC ESMPRO Manager) to identify the module to be removed so that the module is removed when it is stopped, without fail.
Follow the procedure below to remove the CPU/IO module. Stop the CPU/IO module you want to remove. To this end, use the ftServer Utility of the NEC ESMPRO Agent installed to your server or the Data Viewer of the NEC ESMPRO Manager.
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8-8 System Upgrade Hold the stopper, and disconnect the power cable of the module to be removed. The stopper will return to the vertical position when you release it. CHECK: Leave your hands and make sure that the stopper returned to the vertical position. If you disconnect the cable and the stopper does not go back to this position, you cannot pull out the CPU/IO module in the next step.
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System Upgrade 8-9 Hold the black levers of the CPU/IO module and pull it out. Pull it off until it is locked and stopped. IMPORTANT: Do not hold part other than the handle to pull the module. Handle the CPU/IO module carefully. Do not drop the module or bump it against parts in the device when you remove it.
8-10 System Upgrade Installing CPU/IO Module Follow the procedure below to install the CPU/IO module: IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” (page 8-3) and “PREPARING YOUR SYSTEM FOR UPGRADE” (page 8-5). Insert the black lever slowly and fasten the screws tightly. Be careful not to cause a shock to the device at this time.
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In some system statuses or settings, auto start up or integration does not take place when the module is connected. In such a case, check the status by using the ftServer Utility or NEC ESMPRO Manager data viewer, and then start up the CPU/IO modules. Connect the cables for connecting the peripheral devices and network.
For more information on static electricity, see “ANTI-STATIC MEASURES.” Make sure to use the DIMM authorized by NEC. Installing a third-party DIMM may cause a failure of the DIMM as well as the server. Repair of the server due to failures or damage resulted from installing such unauthorized products will be charged.
System Upgrade 8-13 Precautions Note the following to install or replace DIMM. The DIMMs with the same slot number are linked between the CH1 and CH0.. When a DIMM is added to one CH, another identical DIMM should be installed to the slot with the same number in another CH.
8-14 System Upgrade Installing DIMM Follow the procedure below to install the DIMM. Shut down the OS. The sever turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-7. Remove the screw, and remove the top cover of the CPU/IO module. Remove the memory duct.
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System Upgrade 8-15 Remove the DIMM connector cover from the socket in which the DIMM is installed. A DIMM connector cover is installed to the open socket. When the levers on both ends of the connector are opened, the DIMM connector cover is unlocked and you can remove the cover.
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8-16 System Upgrade Verify that POST displays no error message. If POST displays an error message, write it down and see the POST error message list on page 7-4..
System Upgrade 8-17 Removing DIMM Follow the procedure below to remove the DIMM. IMPORTANT: This server works only when there are at least two DIMMs installed. Shutdown OS. The system turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-7.
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8-18 System Upgrade Release the levers attached on both sides of the socket of the DIMM to be removed. It will be unlocked and the DIMM can be removed. Attach the memory duct. Attach the top cover of the CPU/IO module and secure it with screws. Refer to page 8-100 and install the CPU/IO module.
System Upgrade 8-19 Replacing DIMM Follow the procedure below to replace a failed DIMM. Identify the failed DIMM using the Data Viewer of NEC ESMPRO Manager. Remove the CPU/IO module referring to page 8-77. Replace the DIMM. Install the CPU/IO module referring to page 8-10.
Do not use the system before checking to see it works correctly. Make sure to use the CPU specified by NEC. Installing a third-party CPU may cause a failure of the CPU as well as the server. Repairing the server due to failures or damage resulting from these products will be charged even if it is under guarantee.
System Upgrade 8-21 Installing CPU Follow the steps below to install a CPU (model with air-cooling kit). Shut down the OS. The server is automatically powered off. Unplug the power cords. Remove the CPU/IO module referring to page 8-7. Remove the cable connected to the CPU duct cover. Remove the CPU duct cover.
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8-22 System Upgrade Detach the socket cover on the CPU socket. Lift the socket lever. IMPORTANT: Keep the socket cover. Lift the CPU socket holder. IMPORTANT: Open the lever fully. It can be opened 120° or more Place the CPU on the socket carefully. After pressing the CPU softly against the socket, place the CPI socket holder back to its original place.
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System Upgrade 8-23 Return the socket lever back to its original place. Place the heat sink on the CPU and secure it with 4 screws. Loosely fasten the screws in the cross-coupling way, and then fasten them tightly. IMPORTANT: Place the heat sink so that its corners will not bump against the parts on the motherboard.
8-24 System Upgrade Check that the heat sink is attached to the mother board horizontally. IMPORTANT If the heat sink is tilted, remove the heat sink and then attach it again. If the heat sink is not attached horizontally, it may be caused by the following. - The CPU is not attached correctly.
System Upgrade 8-25 PCI BOARD Up to three PCI boards can be installed to the CPU/IO module. IMPORTANT: The PCI board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board. Do not touch the PCI board terminals or onboard parts by a bare hand or place the PCI board directly on the desk.
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8-26 System Upgrade List of option PCI boards and installable slots: Product name N-code PCI-1 Remarks PCT slot performance PCI-X 133MHz/64bit Slot size Low Profile PCI board type 3.3V Mountable board size MD2 Mount exactly the N8804-002 1000BASE-T 1ch board set same board into the same slot on each...
System Upgrade 8-27 Installing PCI Board Follow the procedure below to install the board to be connected to the PCI board slot. TIPS: To install the PCI board, make sure the shape of the board connector matches with the shape of the PCI board slot connector.
8-28 System Upgrade Removing PCI Board To remove PCI board card, follow the reverse procedure of the installation and install the expansion slot cover. Replacing PCI Board Follow the procedure below to replace the failed PCI board. Check the failed board from the event log. Remove the CPU/IO module referring to the page 8-7.
System Upgrade 8-29 Setup of Optional PCI Board IMPORTANT: To enable the fault-tolerant feature of the optional device, the identical PCI boards must be installed to the slots with the same number in CPU/IO module 0 and CPU/IO module 1. ...
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8-30 System Upgrade (This page is intentionally left blank.)
Appendix A Specifications Express5800/320Fd-LR Express5800/320Fd-MR Item N8800-128F N8800-129F Factory-set model Install model Type Quad-Core Intel Xeon Quad-Core Intel Xeon Processor 2.00GHz Processor 3.00GHz 1333MHz/6MB 2 Clock/second cache Standard Up to 1 processors (the number of processors installed per module) Maximum Up to 2 processors (the number of processors installed per module)
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Temperature -10 to 55°C Humidity 20 to 80% RH (non-condensing) Bundled OS Vmware ESX Server Supported OS VMware ESX Server Standard enclosure Power code, EXPRESSBUILDERTM(DVD), Package list, User’s Guide(this codument), User’s Guide(Setup), Guarantee card, Customer registration card, NEC ESMPRO Agent...
Appendix B I/O Port Addresses The factory-set I/O port addresses for the server are assigned as follows: Address Chip in Use 0x00000000 - 0x00000CF7 Direct memory access controller 0x00000010 - 0x0000001F Motherboard resources 0x00000020 - 0x00000021 Programmable interrupt controller 0x00000024 - 0x00000025 Motherboard resources 0x00000028 - 0x00000029 Motherboard resources...
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B-2 I/O Port Addresses Address Chip in Use 0x000003B0 - 0x000003BB Stratus Fault Tolerant Core 0x000003B0 - 0x000003BB Intel(R) 82801 PCI Bridge - 244E 0x000003B0 - 0x000003BB Stratus Virtual ATI Video 0x000003C0 - 0x000003DF PCI standard PCI-to-PCI bridge Stratus Fault Tolerant North PCI to PCI Bridge 0x000003C0 - 0x000003DF 0x000003C0 - 0x000003DF Stratus Fault Tolerant East/West PCI to PCI Bridge...
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N8800-128F, EXP320J NEC Express5800/320Fd-LR N8800-129F, EXP320K NEC Express5800/320Fd-MR User's Guide 2nd Edition 9-2008 856-127506-111- B...