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Canon imageFORMULA P-208 User Manual
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Canon imageFORMULA P-208 User Manual

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Summary of Contents for Canon imageFORMULA P-208

  • Page 1 Please read this manual before operating this scanner. After you finish reading this manual, store it in a safe place for future reference.

  • Page 2: Table Of Contents

    Contents Chapter 6 Scanning with CaptureOnTouch Lite ....... 28 Scanning with CaptureOnTouch Lite ..........28 Contents ..................... 1 Starting and Exiting CaptureOnTouch Lite ........32 Scanner Settings ................33 Chapter 1 Introduction ................ 3 Operation in Continuous Scanning Screen ........37 Environmental Settings ..............
  • Page 3 Chapter 12 Uninstalling the Software ..........85 Uninstallation ................85 Chapter 13 Troubleshooting ............. 86 Clearing a Paper Jam ..............86 Common Problems and Solutions ..........88 Software Troubleshooting ............. 90 Useful tips ..................90 Chapter 14 Appendix ................ 93 Specifications ................

  • Page 4: Chapter 1 Introduction

    Chapter 1 Introduction About This Manual Thank you for purchasing the Canon imageFORMULA P-208 Document Manuals for the Scanner Scanner. In order to fully understand the features of this scanner and use them Documentation for this scanner consists of the following manuals.

  • Page 5: Features Of The Scanner

    Register Windows 8 at the following locations. Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine. Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.
  • Page 6 Equipped with Feeder Deskew Up to 10 pages of a document can be loaded and then fed Even if a document is slanted when fed into the scanner, the scanned continuously, or one at a time. image can be straightened. Wi-Fi connectivity Text Enhanced Mode By connecting the optional WU10 to the scanner, you can operate...

  • Page 7: Names And Functions Of Parts

    Names and Functions of Parts (5) Start Button Press this button when you want to start scanning the document loaded in the feed tray. This section describes the name and function of each part. Make When the power of the scanner is ON, this button lights and indicates sure to read this section and familiarize yourself with the parts of the the status of the scanner as shown below.

  • Page 8: Power Supply

    Power Supply Back View The power of the scanner is designed to turn ON when the feed tray is opened or closed. To turn the power ON or OFF, operate the scanner as described below. (1) Auto Start Switch Turning ON the Power Use this switch to change the operation mode of the scanner.

  • Page 9: Regulations

    Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Park, Melville, NY 11747, U.S.A.
  • Page 10 CANON ELECTRONICS INC. IS NOT LIABLE FOR THE STORAGE AND product or to an authorized collection site for recycling waste electrical HANDLING OF DOCUMENTS SCANNED WITH THIS PRODUCT, OR and electronic equipment (EEE).

  • Page 11: Trademarks

    Trademarks Canon and the Canon logo are registered trademarks, of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. imageFORMULA is a trademark of CANON ELECTRONICS INC. Microsoft, Windows, Windows Vista, PowerPoint, and SharePoint are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.

  • Page 12: Chapter 2 Important Safety Instructions

    Chapter 2 Important Safety Installation Location Instructions The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements. To ensure the safe operation of this scanner, be sure to read the safety Provide adequate space around the scanner for operation, warnings and precautions described below.

  • Page 13: Moving The Scanner

    OFF, and disconnect the USB cable. Then, contact your local authorized Canon dealer or service representative for further information.

  • Page 14: Disposal

    If such objects ever fall inside the scanner, immediately close the feed tray, turn the scanner OFF, and disconnect the USB cable. Then, contact your local authorized Canon dealer or service representative to have the unit serviced. Do not locate the scanner in a humid or dusty location. Doing so may result in a fire or electric shock.

  • Page 15: Chapter 3 Installing The Software

    .NET Framework 3.5 or later Use the latest USB 2.0 driver made available by Microsoft. For details, consult your local authorized Canon dealer. Scanning speeds are lower if your computer's standard USB interface is USB Full-Speed (equal to USB 1.1.) The USB cable you are using should be the one originally included with the scanner.

  • Page 16: Setup Disc Contents

    Setup Disc Contents The scanner drivers provided with the scanner do not necessarily operate on all ISIS or TWAIN-compatible applications. For details, contact your application software retailer. Install the following software necessary for using the scanner from the supplied Setup Disc. CaptureOnTouch This is a dedicated scanning utility for this product.

  • Page 17: Software Installation

    Software Installation Click [Typical Installation]. Install the software before connecting the scanner to the computer. Log on to Windows as an Administrator. Close all other applications before installing the software. Insert the Setup Disc into the disc drive of the computer. About Installation of Third-Party Software The setup menu automatically starts up when you insert the disc into the drive.
  • Page 18 Click [Install]. Installation of EMC Cloud Capture Function EMC Captiva Cloud Runtime provides a component that enables the use of web-based applications. The applications need to support this function when enabling this Follow the instructions on the screen to complete installation. function.
  • Page 19 For Windows 8 Depending on the system environment, the web browser may start Install the software before connecting the scanner to the computer. in full screen during installation. If so, wait until the browser Close all other applications before installing the software. processing has finished, and then return to the desktop and continue the installation process.
  • Page 20 Click [P-208 Installer]. Click [Continue]. Click [Continue]. About Installation of Third-Party Software If you open the folder containing the software instead of selecting [P-208 Installer], you can choose third-party software applications for installation. If you choose Evernote, the Web browser will start and display a webpage for downloading the software during the installation.
  • Page 21 Read the license agreement and click [Continue] to accept it. Enter the user name and the password with administrator privileges, and click [Install Software]. When the installation is complete, click [Close]. Click [Agree]. Click [Install]. Important precautions when using this device with MAC OS X 10.8 After installation of the software, be sure to restart the computer.

  • Page 22: Chapter 4 Connecting The Scanner

    Chapter 4 Connecting the Scanner Connecting the Scanner to the Computer Connect the scanner to the computer and power outlet. Connect the scanner to the computer. Connecting the Scanner to the Computer........21 Connecting the Scanner to the Computer Turning the Power ON................ 22 Turn OFF the Auto Start switch on the rear of the scanner, and use the supplied USB cable to connect the scanner to the computer.

  • Page 23: Turning The Power On

    Turning the Power ON Auto Start Switch There is an Auto Start switch at the rear of the scanner for setting whether to operate the scanner as a storage device. Open the document feed tray to turn on the scanner's power supply. When connecting a USB cable and opening the document feed Depending on the position of the Auto Start switch, the scanner operates tray, the start button can slowly flash.
  • Page 24 When the scanner is turned on for the first time, the balloon message shown below appears on the Windows task bar. If you wait a while, automatic scanner recognition will end and the scanner will become ready to use. When the scanner is properly connected to the computer, the (CaptureOnTouch) icon appears on the taskbar as follows.

  • Page 25: Chapter 5 Placing Documents

    Chapter 5 Placing Documents Documents This section describes how to load a document for scanning. The scanner can scan documents ranging in size from business cards and checks to LTR/A4/LGL. The document sizes that this Documents ..................24 scanner can scan are shown below. Loading a document................
  • Page 26 Scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy. A document must meet the following criteria to be scannable: Wrinkled or creased Carbon paper ●...

  • Page 27: Loading A Document

    Loading a document Open the feed tray to turn ON the scanner. If the document is curved, straighten the document before loading it. When the edge of the document is inserted in the feed inlet, the Load the document. paper pressure lowers automatically. Do not move the needlessly •...

  • Page 28: Loading Cards

    Loading cards When scanning plastic cards, scan cards one at a time using the following procedure. Open the document feed tray. Vertically insert the card directly into the feed inlet, and with the back facing up. Adjust the document guide so that it makes contact with both edges of the card.

  • Page 29: Chapter 6 Scanning With Captureontouch Lite

    Chapter 6 Scanning with Scanning with CaptureOnTouch Lite CaptureOnTouch Lite CaptureOnTouch Lite is a scanning application that comes pre- installed in the scanner. It can be used on a computer that does not This section describes how to scan when using CaptureOnTouch Lite. have the scanner driver installed.
  • Page 30 Open the feed tray, turn ON the scanner, and then load the document. For details, "Loading a document" on p.26. The auto play screen may not appear in some operating When you open the feed tray, the Start button on the scanner lights and the environments.
  • Page 31 Click the Start button. Do not close the feed tray before the main screen of CaptureOnTouch Lite appears. Set the scanning method. Scanning of the document starts. When scanning of the whole document is completed, the output settings screen appears. If a document is scanned when [Enable continuous scanning] is (1) Specify whether to enable continuous scanning.
  • Page 32 When scanning of all the documents is finished, click [Next Step]. (1) Specify the file name for the scanned images. If [Use the settings dialog box of the file name] is set to [OFF], enter the file name directly Configure the settings related to output and then output the scanned into the file name field.

  • Page 33: Starting And Exiting Captureontouch Lite

    Starting and Exiting CaptureOnTouch Lite To quit the residence of the CaptureOnTouch application Once you start CaptureOnTouch Lite it remains present in the system. Click (CaptureOnTouch Lite icon) in the taskbar, and then from menu select [Exit]. When the Auto Start switch on the rear of the scanner is not in the ON position, CaptureOnTouch Lite will not start.

  • Page 34: Scanner Settings

    Scanner Settings By default, CaptureOnTouch Lite scans with scanning conditions Click (CaptureOnTouch Lite icon) in the menu bar, and select that match the document because scanning in full auto mode is [Exit] from the menu. enabled. If you want to specify, for example, the scanning mode and document size, you can configure the desired scanning conditions in the scanner settings.
  • Page 35 Page Size Use advanced settings dialog box Specify the page size of the document. If you select [ON] and click , you can configure scanner settings other than the basic setting items. For details, see the following "Advanced If you specify [Match original size], the page size of the scanned Settings"...
  • Page 36 Advanced Settings [Brightness] tab You can configure scanning conditions and scanner operations in detail in the advanced settings dialog box. [Basic] tab Configure the brightness and contrast of scanned images. [Image processing] tab Configure basic scanning conditions. Configure settings related to the processing of scanned images.
  • Page 37 [Feeding] tab You can configure detailed scanner settings in the advanced settings dialog box. Configure the feeding method for documents. [Others] tab The setting items are identical to those in Advanced Mode of the scanner driver settings screen. (Configuration and Functions of the Scanner Driver) Configure settings for specialized scanning and image processing.

  • Page 38: Operation In Continuous Scanning Screen

    Operation in Continuous Scanning Screen Scanner Information Display and Maintenance You can display scanner information and perform maintenance in the When [Enable continuous scanning] is set to [ON] in the Start advanced settings dialog box opened with CaptureOnTouch Lite. screen, the continuous scanning screen appears when all of the Click in the advanced settings dialog box to display the [Scanner pages of the placed document have been fed.

  • Page 39: Environmental Settings

    Environmental Settings (3) Preview Controls Control the preview images and cancel or continue scanning with the following buttons. Tools (Name) Description (Zoom in) Enlarges the preview image. (Fit page) Enlarges or reduces the preview image to fit the current window size. In the [Environmental settings] dialog box, you can configure settings related to CaptureOnTouch Lite operations.
  • Page 40 Click [Preferences] in the [CaptureOnTouch Lite] menu. The [Environmental settings] dialog box appears. You can configure the following in this dialog box. [Theme] Change the appearance of the CaptureOnTouch Lite main screen in [Select theme].

  • Page 41: Chapter 7 Scanning With Captureontouch

    Chapter 7 Scanning with What is CaptureOnTouch? CaptureOnTouch CaptureOnTouch is a scanning application that allows you to scan a document with a simple operation by following the instructions on This section describes the scanning procedure when using the screen. CaptureOnTouch. What is CaptureOnTouch? ..............

  • Page 42: Starting And Exiting Captureontouch

    (CaptureOnTouch icon) in the taskbar to start CaptureOnTouch and display the main window. PPTX (file format for Microsoft PowerPoint 2007 or later) You can also start CaptureOnTouch from the Start menu. Click [Start] - [All Programs] - [Canon P-208] - [P-208 TIFF CaptureOnTouch]. JPEG...
  • Page 43 To quit the CaptureOnTouch application, click (CaptureOnTouch icon) Click [Start] - [All Programs] - [Canon P-208] - [P-208 in the taskbar, and select [Exit] from the menu. CaptureOnTouch]. Press the Start button on the scanner (in this case, the main screen of CaptureOnTouch will open and scanning will start using the scan method assigned to the Start button).

  • Page 44: Scan First

    Scan First Operation Flow : Scan the document -> Configure the output settings -> Output the In Windows 8, it is registered at the following location. scanned images Place the document in the scanner. Click [Scan First]. The top screen of Scan First appears. Open [Applications] - and double-click [CaptureOnTouch P-208].
  • Page 45 (2) Specify whether to scan the document in full auto mode. When you want to specify arbitrary scanning conditions, select [OFF] and configure the scanner settings. -> "Scanner Settings" on p.48 If a document is scanned when [Enable continuous scanning] is set to [ON], the continuous scanning screen appears when scanning of the document is finished.

  • Page 46: Select Scan Job

    Select Scan Job Configure the settings related to output and then output the scanned images. Operation Flow : Register the job -> Select the job -> Scan the document -> Output the scanned images In Select Scan Job, the page order cannot be changed using thumbnail images.
  • Page 47 Specify the output method of the job. -> "Setting the Output Method" Click [Output setting], and configure the output settings. on p.52 The output setting items differ depending on the specified output method. For details on the setting items, see the Help of CaptureOnTouch. Selecting a Job and Scanning Place the document in the scanner.
  • Page 48 If you configure scanning conditions that consume a large amount of If you set [Check output after scanning] to [ON], you can check the computer's memory, scanning may stop because of insufficient the output settings after scanning. memory. If an error message appears due to insufficient memory If you set [Enable continuous scanning] to [ON], you can while scanning is in progress, stop scanning, change the scanning continue scanning after all the pages of the document are...

  • Page 49: Scanning With Start Button

    When [Check output after scanning] is set to [ON] The Output Confirmation screen appears before the scanned images are output. Change the settings for the output method if necessary and then click the You can also assign any job to the Start button. If a job is assigned, output button.
  • Page 50 For Scan First, configure the scanner settings before you start scanning. Page Size Specify the page size of the document. When Select Scan Job: If you specify [Match original size], the page size of the scanned document is detected and the images are saved at the detected size. Dots per inch Specify the scanning resolution.
  • Page 51 Use advanced settings dialog box Configure scanner settings other than the basic items in the advanced settings dialog box (scanner driver). To open the scanner driver, select [ON] and then click the button.

  • Page 52: Operation In Continuous Scanning Screen

    Operation in Continuous Scanning Screen For details on the setting items, see the Help of the driver settings dialog box. When [Enable continuous scanning] is set to [ON] in the Start screen, the continuous scanning screen appears when all of the pages of the placed document have been fed.

  • Page 53: Setting The Output Method

    Setting the Output Method Control the preview images and cancel or continue scanning with the following buttons. CaptureOnTouch is provided with various output methods for Tools Name Description processing scanned images. Zoom in Enlarges the preview image. The output method specification is common to Scan First and Select Scan Job.
  • Page 54 Other Output Methods Depending on the plug-ins you installed during installation of Email applications such as Windows Mail or Outlook Express (both of CaptureOnTouch, you can select the following output methods. You must which are standard applications provided with the operating system) configure settings for the saved image file, regardless of your output that support MAPI (Messaging Application Programming Interface).

  • Page 55: About File Formats

    About file formats Save in Microsoft SharePoint Select the file format. If you select a file format other than BMP, you can click In an environment in which Microsoft SharePoint has been configure advanced settings. introduced, you can save the scanned images to a Microsoft SharePoint site.

  • Page 56: Environmental Settings

    Environmental Settings JPEG To configure the environmental settings of CaptureOnTouch, open the [Environmental settings] dialog box. Click (CaptureOnTouch icon) in the taskbar, and select [Environmental settings] from the menu. You can specify the compression rate of JPEG images. The following describes the setting items of each tab displayed in the [Environmental settings] dialog box.
  • Page 57 Display setting for when scanner connected [E-mail settings] Tab Select the [CaptureOnTouch appears when the scanner is connected] On the [E-mail settings] tab, set the maximum size for the image files to be checkbox to open the main screen of CaptureOnTouch automatically attached to e-mail.
  • Page 58 [Theme] Tab [Maintenance] Tab On the [Theme] tab, specify the appearance of the main screen of On the [Maintenance] tab, output the log file for maintenance of CaptureOnTouch. CaptureOnTouch. Select theme Specify the appearance type for the main screen of CaptureOnTouch with Click [Preferences] from the [CaptureOnTouch P-208] menu while the [Select theme].
  • Page 59 Launch method setting [E-mail settings] Tab By default, CaptureOnTouch becomes resident in the system when you On the [E-mail settings] tab, set the maximum size for the image files to be start your computer. Clear the [Make CaptureOnTouch resident] check attached to e-mail.
  • Page 60 [Plugin] Tab On the [Plugin] tab, confirm the plugins that have been added to CaptureOnTouch. Deleting plugins Click the [Delete] button to delete a plugin selected in the list.

  • Page 61: Chapter 8 Setting The Scanner Driver

    Chapter 8 Setting the Scanner Driver Configuration and Functions of the Scanner Driver When you scan a document in an ISIS compatible or TWAIN compatible application (CaptureOnTouch, etc.), open the scanner driver and configure the scanning conditions and other settings. This section describes the configuration and functions of the scanner driver.
  • Page 62 [Image processing] Tab Depending on the ISIS compatible application, the application may have its own screen for setting scanning conditions. If the scanner driver is opened in such an application, setting items related to the functions provided by the scanner driver other than scanning conditions will be displayed on the [Basic] tab.
  • Page 63 [Others] Tab When the scanner driver is opened from CaptureOnTouch, the following settings screen of the scanner driver appears. Configure settings for specialized scanning and image processing.

  • Page 64: Setting Basic Scanning Conditions

    Setting Basic Scanning Conditions This section provides an overview of the basic setting items that are the minimum requirements when configuring the scanner settings. When you access the settings screen of the scanner driver from a TWAIN compatible application, you can switch the settings screen between Simple Mode and Advanced Mode screens shown below.

  • Page 65: Confirming Basic Conditions For Scanning

    Color mode Scanning Side Select the scanning mode. Select which of the sides of the document to scan. If the scanning side is set to [Skip blank page], the images of blank pages [Advanced Text Enhancement II] remove or process the background are deleted when images are saved.
  • Page 66 Color mode Scanning Side Select the scanning mode. Select which of the sides of the document to scan. If the scanning side is set to [Skip blank page], the images of blank pages are deleted when images are saved. [Advanced Text Enhancement II] removes or processes the background color and background surrounding text to enhance the text for easy reading.

  • Page 67: Chapter 9 Special Scanning

    Chapter 9 Special Scanning Practical Examples To scan unregistered size documents This section provides examples of scanning settings for different purposes. For details on setting options, see "Chapter 8 Setting the Scanner Driver" on p.60 Practical Examples You can register a non-standard page size that has not been registered as a page size by naming and registering it as a custom page size in the To scan unregistered size documents ........

  • Page 68: When You Want To Specify The Scan Area

    Practical Examples Select the [Set Scanning Area] check box and then specify the area of the When you want to specify the scan area document to be scanned. Specify the area of the document to be scanned in the Scan Area dialog box, which is opened from the [Area] button on the [Basic] tab.

  • Page 69: When You Want To Delete The Images Of The Blank Pages In Two-Sided Documents

    Practical Examples Set the scanning side setting to [Skip blank page] to delete the images of When you want to delete the images of the blank pages in the blank pages in the document. two-sided documents Set the scanning side setting to [Skip Blank Page] on the [Basic] tab to delete the images of the blank pages in the document.

  • Page 70: When You Want To Enhance Contours In Images

    Practical Examples Click [Image processing] and adjust the edge emphasis settings in the When you want to enhance contours in images dialog box which appears. Adjust the edge emphasis setting on the [Image processing] tab.

  • Page 71: Images Thicker

    Practical Examples Click [Image processing], and in the dialog box that appears adjust letter When you want to make lines or characters in the scanned and line thickness settings. images thicker Drag the slider for [Character Emphasis] on the [Image processing] tab to make the lines and characters that appear in the scanned image thicker.

  • Page 72: How To Produce A Picture Quality Scan

    Practical Examples Click [Image processing], and in the dialog box [Apply corrections suitable How to produce a picture quality scan for photographs] that appears, select [ON]. In the [Image processing] tab, click [Apply corrections suitable for photographs] checkbox to ON. [Picture Mode] is suited to finer outputs than black and white shading.

  • Page 73: When You Want To Enhance Text That Is Difficult To Read Because Of Factors Such As The Background Of The Scanned Document

    Practical Examples Select [Advanced Text Enhancement II] in the [Color mode] setting. The When you want to enhance text that is difficult to read background behind the text is removed or processed so that the text is because of factors such as the background of the scanned emphasized for better readability.

  • Page 74: To Correct Tilted Documents And Images

    Practical Examples Click the [Deskew] check box to ON. You can select either [Straightens To correct tilted documents and images with angle of fed documents] or [Straightens with angle & contents of fed documents]. Place a check in [Automatically straightens skewed] under the [Basic] tab, and then click [Setting] to display the [Deskew Settings] screen.
  • Page 75 Practical Examples Select the [Double Feed Detection] check box. When you want to detect multiple pages fed at the same time Select the [Double Feed Detection] check box on the [Feeding] tab. You can enable the [Detect by Length].

  • Page 76: When You Want To Match The Orientation Of Images To The Text When Scanning A Mixture Of Pages With Different Text Orientations

    Practical Examples Select the [Text Orientation Recognition] check box. The text orientation When you want to match the orientation of images to the text on each page is detected, and the scanned image is rotated in 90-degree when scanning a mixture of pages with different text increments to correct the orientation.

  • Page 77: How To Scan Both Sides Of A Card As An Image On One Sheet Of Paper

    Practical Examples How to scan both sides of a card as an image on one sheet of paper For a landscape card, the image is oriented so that the lettering on both sides is in the same direction. If you want to scan the front and back of a card in a single scan, in the [Feeding] tab, click the [Combine Front &...

  • Page 78: When You Want To Set The Scanner Conditions Automatically

    Practical Examples Set [Full Automatic Mode] in [Favorite Settings] to scan with scanning When you want to set the scanner conditions automatically conditions that match the document. Set [Full Automatic Mode] in [User Preference] to scan with scanning conditions that match the document. When [Full Automatic Mode] is selected, [Color mode], [Page Size], and [Dots per inch] are all detected automatically.

  • Page 79: When You Want To Save A Scanner Driver Setting

    Practical Examples When you finish configuring a setting, select [Add/Delete] of [Favorite When you want to save a scanner driver setting Settings] to save the setting. When you finish configuring a setting, click the [Save] button of [User Preference] to save the setting. Clicking the [Add] button registers the current setting to [Favorite Setting List].

  • Page 80: Function Restrictions Depending On Mode Setting

    Function Restrictions Depending on Mode [Image processing] tab Setting Edge Background Setting value emphasis smoothing Some of the setting items in each of the driver tabs are disabled as Detect automatically follows depending on the setting for [Color Mode] on the [Basic] tab. Black and White [Brightness] tab Advanced Text Enhancement II...

  • Page 81: Scan Panel

    Scan Panel If you click [More] in the settings screen of the scanner driver and then set Scan Panel is software for controlling scanning operations such as [Feeding Option] to [Panel-Feeding] or [Automatic Feeding] in the dialog feeding documents and stopping scanning when scanning multiple box which appears, Scan Panel appears when the scanner starts.

  • Page 82: Chapter 10 Regular Maintenance

    Chapter 10 Regular Maintenance Cleaning the Scanner Clean the scanner and perform maintenance on a regular basis as To clean the exterior of the scanner, dampen a cloth with water or a described below to maintain peak scanning quality. mild detergent, wring the cloth out thoroughly, and then wipe the dirt away.

  • Page 83: Cleaning The Scanning Glass And The Rollers

    Use compressed air to remove dust and paper particles from the Scratches on the sensor glass may cause marks on the images, as well inside of the scanner. as feeding errors. If there are scratches on the sensor glass, contact your local authorized Canon dealer or service representative.

  • Page 84: Chapter 11 Detaching And Attaching The Separation Pad

    When to replace the separation pad ..........83 Detaching and attaching the separation pad ........84 Contact your local authorized Canon dealer or service representative for detailed information about the replacement parts.

  • Page 85: Detaching And Attaching The Separation Pad

    Detaching and attaching the separation pad Attaching the separation pad Attach the separation pad. When replacing the separation pad, perform the following steps to detach it from and attach it to the unit. Detaching the separation pad Open document feed tray and the feeder cover. Push up the paper pressure until it makes a click sound.

  • Page 86: Chapter 12 Uninstalling The Software

    Chapter 12 Uninstalling the Software Uninstallation If the scan driver, CaptureOnTouch or CapturePerfect is not operating normally, follow the procedure below to uninstall them. Then, re-install the software from the Setup disc. -> "Software Installation" on p.16 Uninstallation ..................85 Log on to Windows as an Administrator.

  • Page 87: Chapter 13 Troubleshooting

    Chapter 13 Troubleshooting Clearing a Paper Jam When paper jams occur during scanning, use the following Clearing a Paper Jam ................. 86 procedure to clear them. Common Problems and Solutions ............ 88 Software Troubleshooting ..............90 Useful tips ................... 90 Be careful when removing jammed paper.
  • Page 88 Remove the jammed document from the feed side or eject side. Close the feeder cover. After you remove the jammed paper, check to see if the last page was scanned correctly, and then continue scanning. When a paper jam or other problem occurs while [Rapid recovery system] is enabled in the scanner driver, the image of the last document that was scanned properly is saved before scanning is stopped.

  • Page 89: Common Problems And Solutions

    Align the document guides to fit the documents as closely as If you have a problem that is not solved by the following, contact your local possible, and load the documents so that they feed authorized Canon dealer. straightly. Enable [Automatically straightens skewed images] (or The scanner does not turn ON.
  • Page 90 Contact your local authorized documents. To finish the operation and send the scanned Canon dealer. images to the application, press the [STOP] button (Windows) / [Finish] button (Mac OS X) on the operating panel.

  • Page 91: Software Troubleshooting

    Software Troubleshooting Useful tips This section describes troubleshooting problems and solutions for Here are some useful tips for scanning documents. operating the supplied software (CaptureOnTouch). Where are scanned images saved? Can the save destination If scanning is too slow be changed? Images are saved to the following locations, according to program Close other running programs, if any.
  • Page 92 What rules apply to scanned image file names? What's the best way to scan business cards or photos? CaptureOnTouch Set [Page Size] to [Match original size] on the scanner driver settings screen, then scan. Alternatively, register the size of the cards or photos to Scanned image file names are constructed according to the settings be scanned.
  • Page 93 How do I use the automatic document color detection function? The scanner driver for this scanner includes a function that automatically detects the color mode from the contents of a document. The color modes that can be detected automatically by this function depend on the application and scanner driver settings you are using as follows.

  • Page 94: Chapter 14 Appendix

    Chapter 14 Appendix Specifications Specifications ..................93 Main Unit Replacement parts................94 Type Desktop sheetfed scanner Option ....................94 Scanning Document Size External Dimensions ................95 Plain paper Width 50.8 to 216 mm (2 to 8.5") Length 70 to 356 mm (2.756 to 14") Thickness 52 to 209 g/m (14 to 55 lb bond)

  • Page 95: Replacement Parts

    Power consumption on the scanner may fluctuate depending on the type of document being scanned, the processing load on the scanner, or the condition of your PC. In such cases, the scanning speed may vary. Contact your local authorized Canon dealer or service representative for Interface Hi-Speed USB 2.0 detailed information about the replacement parts.

  • Page 96: External Dimensions

    External Dimensions Front View (Unit with top open) Side View (With the document feed tray open)

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