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User Manual • Please read this manual before operating this scanner. • After you finish reading this manual, store it in a safe place for future reference.
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If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success NY 11042, U.S.A. Tel. No. (516)328-5000 RADIO INTERFERENCE REGULATIONS (For 120 V models)
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Document Scanner. P-215: Model M111131 Trademarks • Canon and the Canon logo are registered trademarks, of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • imageFORMULA is a trademark of CANON ELECTRONICS INC.
Setup Guide STEP 1 Checking the Accessories If any of the items listed below are missing or damaged, contact your local authorized Canon dealer or service representative. Scanner Reference Guide • Items included in this manual are subject to change without notice.
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– In order to receive support of this product, you need to upgrade to a Professional version. For details on upgrading, visit the following URL. http://www.nuance.com/partneroffer/canon • Presto! PageManager (Mac OS X only) Photo and document management software from NewSoft Technology Corp.
However, normal operation is not guaranteed with all USB interfaces, even if present as standard equipment on the computer. For details, consult your local authorized Canon dealer. • Scanning speeds are lower if your computer’s standard USB interface is USB Full-Speed (equal to USB 1.1.) •...
Installing in Windows IMPORTANT • Install the software before connecting the scanner to the computer. • Log on to Windows as an Administrator. • Close all other applications before installing the software. Insert the Setup Disc into the drive of the computer. The setup menu automatically starts up when you insert the disc into the drive.
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Click [Next]. Read the license agreement, and click [I accept the terms in the license agreement] and then [Next] if you agree to Click [Install]. When the driver installation is complete, click [Finish]. Click [Next].
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Read the license agreement, and click [Yes] if you agree to it. Click [Next]. Specify whether to install plug-in for Evernote, Microsoft SharePoint and Google docs, and click [Next]. When CaptureOnTouch installation is complete, click [Finish].
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Select the language you want to use, and click [Next]. Click [Next]. When the User Manual installation is complete, click [Finish]. Click [Exit] to finish installing the software.
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Installing in Mac OS X IMPORTANT • Install the software before connecting the scanner to the computer. • Close all other applications before installing the software. Insert the Setup Disc into the disc drive of the computer. Click [P-215 Installer]. About Installation of Third-Party Software If you open the folder containing the software instead of selecting [P-215 Installer], you can choose third-party software applications...
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Click [Agree]. Click [Install]. Enter the user name and the password with administrator privileges, and click [OK]. When the installation is complete, click [Close].
STEP 3 Connecting to a Computer Connecting the Scanner to the Computer Turn OFF the Auto Start switch on the rear of the scanner, and use the supplied USB cable to connect the scanner to the computer. IMPORTANT • Take care not to disconnect the USB cable while data is being transferred between the scanner and computer during scanning.
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STEP 4 Turning the Power ON Raise the feed tray slightly while pressing the feed tray release lever. Extend the front panel of the feed tray before opening the entire feed tray. The scanner turns ON, and the Start button lights. Hint In Windows, a balloon message such as shown below appears on the task bar.
Introduction Thank you for purchasing the Canon imageFORMULA P-215 Document Scanner. Please read the following manuals carefully and familiarize yourself with the functions of the scanner before use to ensure you sufficiently understand the functions and make the most of the scanner’s capabilities.
Table of Contents Setup Guide ... 4 Introduction ... 15 Symbols Used in This Manual... 15 Before Using the Scanner... 18 Important Safety Instructions ... 18 Installation Location ... 18 AC Adapter (sold separately) ... 18 Moving the Scanner ... 18 Handling ...
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Uninstalling the Software... 111 Uninstalling on Windows ... 111 Uninstalling on Mac OS X ... 111 Appendix ... 112 Specifications... 112 Replacement parts ... 113 Dimensions ... 113 Index... 114...
USB cable, purchase an AC adapter (sold separately). ● If you have any questions regarding the power supply, contact your local authorized Canon dealer or service representative for further information. Moving the Scanner ● When moving the scanner, always hold it with both hands to avoid dropping it.
OFF, and disconnect the USB cable or power supply USB cable. Then, contact your local authorized Canon dealer or service representative for further information. ● Do not drop the scanner, or subject it to impact or strong shock.
Disposal When disposing of this scanner, be sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner. When sending the scanner for repairs When a request is made for repairs, the scanner needs to be sent to the specified address.
Features of the Scanner The scanner has the following features. ● Compact Size The scanner has a compact size of 285 mm (W) × 40 mm (H) × 95 mm (D) (11.22" (W) × 1.57" (H) × 3.74" (D)) when the document feed and eject trays are closed.
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● Scan First Pressing the Start button on the scanner automatically starts CaptureOnTouch Lite or CaptureOnTouch and scans the document in the feed tray when you use the Scan First function. ● Auto Detection of Document in Feeder An automatic start function is provided for detecting when a document is placed in the feeder and then starting scanning automatically.
Names and Functions of Parts Front View Document Feed Tray This tray is for feeding documents. Open it when scanning documents. Feed Tray Release Lever Press this lever to release the document feed tray when opening the tray. Document Guides These guides ensure documents are fed straight (one on the left and right sides).
Start Button Press this button when you want to start scanning the document loaded in the feed tray. When the power of the scanner is ON, this button lights and indicates the status of the scanner as shown below. Start button Meaning status The power of the scanner is ON.
Power Supply The power of the scanner is designed to turn ON when the feed tray is opened or closed. To turn the power ON or OFF, operate the scanner as described below. Turning ON the Power Raise the feed tray slightly while pressing the feed tray release lever.
Turning OFF the Power If the feed extension plates and document guides are raised, lower them. IMPORTANT Do not close the feed tray while the document guides are spread open. This can damage to the scanner and result in malfunction. Close the feed tray.
Using an Auxiliary Power Supply Since this scanner is bus-powered, scanning can be performed with a single USB cable. However, scanning can be performed at a higher speed if you use the power supply USB cable or an AC adapter (sold separately).
Basic Operation Documents The scanner can scan documents ranging in size from business cards to A4/LTR. The document sizes that this scanner can scan are shown below. Document type Width 50.8 to 216 mm Plain paper (2 to 8.5") 88.9 to 108 mm Postcard (3.5 to 4.25") 49 to 55 mm...
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• Scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy. There are creases or fold lines. There are curls. There are tears. There are clips or staples.
How to Place Documents Open the feed tray to turn ON the scanner. Raise the document guides and feed extension plates. Feed Extension Plates Document Guide Document Guide (Left) (Right) (See p. 25) Load the document. • Before you load the document, thoroughly fan the pages. •...
IMPORTANT • When loading a multi-page document, place the pages of the document with their edges slightly askew. • If the document is curved, straighten the document before loading it. • The scanned document is ejected from the front. Do not place any objects in front of the scanner.
Under Windows Start Windows and log in as a user with administrator privileges. Click the Start button, and then click [All Programs], [Canon P-215], and [Canon imageFORMULA Utility]. imageFORMULA Utility starts. Click [CANON P-215 USB] and click [Properties].
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Click the [Maintenance] tab, and then select a Long Document mode. Select [Long Document mode (1,000 mm)]. Click [OK]. Setting procedure under Mac OS X Starts CaptureOnTouch. Click [Scan First]. Click [OFF] of [Scan in Full Auto mode]. Click [Scanner Setting] button. Click [ON] of [Use Advanced Settings dialog box].
Scanning in Windows Scanning with CaptureOnTouch Lite (Windows) CaptureOnTouch Lite is a scanning application that comes pre- installed in the scanner. It can be used on a computer that does not have the scanner driver installed. You can follow the instructions on the screen to scan a document and save the scanned images in any file format.
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Double-click [ONTOUCHL.exe]. CaptureOnTouch Lite starts, and the main screen appears. IMPORTANT Do not close the feed tray before the main screen of CaptureOnTouch Lite appears. Hint • The auto play screen may not appear in some operating environments. In such cases, open the [ONTOUCHLITE] drive in Windows Explorer, for example, and start the application directly by double-clicking ONTOUCHL.exe.
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If you place the next document and click [Scan], scanning of the document starts. When scanning of all the documents is finished, click [Next step]. Configure the settings related to output and then output the scanned images. Specify the file name for the scanned images. If [Use the settings dialog box of the file name] is set to [OFF], enter the file name directly into the file name field.
In [Multi-tiff settings], specify whether to save the scanned images as a multi-page file ([Save all pages as one file]) or single page files ([Create a file for each specified number of pages]). JPEG You can specify the compression rate of JPEG images. PPTX You can specify whether to add OCR information to the scanned images.
Page Size Specify the page size of the document. If you specify [Match original size], the page size of the scanned document is detected and the images are saved at the detected size. Dots per inch Specify the scanning resolution. When [Detect automatically] is specified, the resolution is detected automatically from the content of the scanned document.
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[Brightness] tab Configure the brightness and contrast of scanned images. [Image processing] tab Configure settings related to the processing of scanned images. [Feeding] tab Configure the feeding method for documents. [Others] tab Configure settings for specialized scanning and image processing.
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Operation in Continuous Scanning Screen When [Enable continuous scanning] is set to [ON] in the Start screen, the continuous scanning screen appears when all of the pages of the placed document have been fed. You can confirm the scanned images and then continue scanning. Thumbnail Display Area Displays the thumbnail images of the scanned document.
Taskbar Icons CaptureOnTouch Lite will reside on the taskbar after it starts. The icon will appear in the taskbar’s notification area during this time. You can click the icon and perform the following in the menu that appears. [Open CaptureOnTouch Lite] If you closed the CaptureOnTouch Lite window, you can click this to open the window again.
Quitting CaptureOnTouch Lite Use the following procedure to quit CaptureOnTouch Lite. Click the icon on the taskbar, and click [Exit] in the menu that appears. CaptureOnTouch Lite closes. Close the feed tray. The scanner turns OFF. Disconnect the USB cable from the scanner and computer.
Hint • You can also start CaptureOnTouch from the Start menu. Click [Start] – [All Programs] – [Canon P-215] – [P-215 CaptureOnTouch]. • The first time you start CaptureOnTouch on a computer with Evernote installed, a message for confirming the registration of jobs for sending scanned images to Evernote appears.
CaptureOnTouch will start and become resident in the system again. • Click [Start] – [All Programs] – [Canon P-215] – [P-215 CaptureOnTouch]. • Press the Start button on the scanner (in this case, the main screen of CaptureOnTouch will open and scanning will start using the scan method assigned to the Start button).
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Set the scan method in the top screen. Specify whether to enable continuous scanning. When previewing the scanned image or splitting up a large document to scan in parts, select [ON] to enable continuous scanning. Specify whether to scan the document in full auto mode. When you want to specify arbitrary scanning conditions, select [OFF] and configure the scanner settings.
Configure the settings related to output and then output the scanned images. Configure the settings related to output. Click this button to output the scanned images. The button name differs for each output method. For example, it is [Save] when the output method is set to [Save to folder]. When output is finished, the complete screen appears.
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Enter the job name, and press the Enter key. Specify the output method of the job. Hint You can assign the job to the Start button by selecting [Start button] for [Button assignment]. (See p. 49) Click [Output setting], and configure the output settings. The output setting items differ depending on the specified output method.
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Selecting a Job and Scanning Place the document in the scanner. The top screen of Select Scan Job appears. Click a job. Hint • If you set [Check output after scanning] to [ON], you can check the output settings after scanning. •...
Hint • Clicking [Return to top] returns to the top screen of Select Scan Job. • When [Attach to E-mail] or [Print] is specified as the output method, you can click [Open storage folder] to open the folder in which the scanned images were saved.
Scanner Settings By default, CaptureOnTouch scans with scanning conditions that match the document because scanning in full auto mode is enabled. If you want to specify, for example, the scanning mode and document size, you can configure the desired scanning conditions in the scanner settings.
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Use advanced settings dialog box Configure scanner settings other than the basic items in the advanced settings dialog box (scanner driver). To open the scanner driver, select [ON] and then click the button. For details on the setting items, see the Help of the driver settings dialog box.
Preview Controls Control the preview images and cancel or continue scanning with the following buttons. Tools (Name) Description (Zoom in) Enlarges the preview image. Enlarges or reduces the preview image (Fit page) to fit the current window size. (Zoom out) Reduces the preview image.
Print Prints the scanned images with a specified printer. When you specify this output method, specify the printer for printing. Send to application Saves the scanned image file in a specified folder and then opens it with a specified application. When you specify this output method, click the button next to [Application] and specify the executable file of an application that can open image files.
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Launch method setting By default, CaptureOnTouch becomes resident in the system when you start your computer. Clear the [Make CaptureOnTouch resident] check box to not make CaptureOnTouch resident in the system. Display setting for when scanner connected Select the [CaptureOnTouch appears when the scanner is connected] checkbox to open the main screen of CaptureOnTouch automatically when the scanner is connected to the computer.
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[Theme] Tab On the [Theme] tab, specify the appearance of the main screen of CaptureOnTouch. Select theme Specify the appearance type for the main screen of CaptureOnTouch with [Select theme]. [Plugin] Tab On the [Plugin] tab, confirm the plugins that have been added to CaptureOnTouch.
Setting the Scanner Driver (Windows) When you scan a document in an ISIS compatible or TWAIN compatible application (CaptureOnTouch, etc.), open the scanner driver and configure the scanning conditions and other settings. This section describes the configuration and functions of the scanner driver.
[Image processing] Tab Set the processing method for scanned images. [Feeding] Tab Specify scanner operations related to document feeding. [Others] Tab Configure settings for specialized scanning and image processing. Setting Basic Scanning Conditions This section provides an overview of the basic setting items that are the minimum requirements when configuring the scanner settings.
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Color mode Select the scanning mode. • [Advanced Text Enhancement II] removes or processes the background color and background surrounding text to enhance the text for easy reading. If necessary, you can make the text in scanned images easier to read by adjusting the contrast on the [Brightness] tab.
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Specifying the Scan Area Configure the following settings when you want to specify the area of the document to be scanned. Specifying an area Specify the area of the document to be scanned in the Scan Area dialog box, which is opened from the [Area] button on the [Basic] tab. Configuring Scanner Settings According to Purpose Set the scanning conditions according to the scanning purpose.
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When you want to enhance the color red Specify [Red Enhance] for [Color drop-out] on the [Image processing] tab to enhance the color red in the document. When you want to enhance contours in images Adjust the edge emphasis setting on the [Image processing] tab. When you want to make lines or characters in the scanned images thicker Drag the slider for [Character Emphasis] on the [Image processing]...
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Advanced Text Enhancement II is suitable for scanning a document with a uniform background color and light text and background. If the background is non-uniform, such as a pattern, the background may not be able to be completely removed and the text may become difficult to read.
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When you want to set the scanner conditions automatically Set [Full Automatic Mode] in [User Preference] to scan with scanning conditions that match the document. Hint When [Full Automatic Mode] is selected, [Color mode], [Page Size], and [Dots per inch] are all detected automatically. In addition, the [Scanning Side] setting becomes [Skip blank page] and [Document Orientation] becomes [Text orientation recognition].
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Hint The following shows the setting conditions that can be set in the multistream settings. Items that can be set [Color mode] and [Dots per inch] [Basic] tab (excluding [Detect automatically] for both) [Brightness] tab [Brightness] and [Contrast] [Edge emphasis], [Color drop-out] and [Image processing] tab [Character Emphasis] [Feeding] tab...
Function Restrictions Depending on Mode Setting Some of the setting items in each of the driver tabs are disabled as follows depending on the setting for [Color Mode] on the [Basic] tab. [Brightness] tab Setting value Detect automatically Black and White Error Diffusion Advanced Text Enhancement II 256-level Gray...
Scan Panel Scan Panel is software for controlling scanning operations such as feeding documents and stopping scanning when scanning multiple documents one after the other. Scan Panel runs when [Feeding Option] is set to [Panel-Feeding] in the settings dialog box of the scanner driver. In this case, the Scan Panel appears when you are not scanning and the scanner enters the wait state.
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Click [Next]. Click [Advanced settings] when the following screen appears. Hint This wizard was not started for the purpose of performing a scanner test so we recommend clearing all of the checkboxes displayed for [Please select the steps you want to run]. Click [Transfer image via native mode] of [Transfer Mechanism] and then click [OK].
Scanning in Mac OS X Scanning with CaptureOnTouch Lite (Mac OS X) CaptureOnTouch Lite is a scanning application that comes pre- installed in the scanner. It can be used on a computer that does not have the scanner driver installed. You can follow the instructions on the screen to scan a document and save the scanned images in any file format.
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Set the scanning method. Specify whether to enable continuous scanning. When previewing the scanned image or splitting up a large document to scan in parts, select [ON] to enable continuous scanning. Specify whether to scan the document in full auto mode. When you want to specify arbitrary scanning conditions, select [OFF] and configure the scanner settings.
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Configure the settings related to output and then output the scanned images. Specify the file name for the scanned images. If [Use file name settings dialog box] is set to [OFF], enter the file name directly into the file name field. If you set [Use file name settings dialog box] to [ON] and then click , you can specify a format for creating file names.
JPEG You can specify the compression rate of JPEG images. Specify the storage location for the scanned images. Output the scanned images. When output is finished, the complete screen appears. Scan First is now finished. Hint • Clicking [Return to top] returns to the main screen of Scan First. •...
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Scanning Side Specify whether to scan only one side or both sides of a document. When [Skip blank page] is specified, any blank paged detected within the document is skipped during scanning. Automatically straightens skewed images When a document is scanned skewed, the skewed scanned images are detected and then straightened.
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Scanner Information Display and Maintenance You can display scanner information and perform maintenance in the advanced settings dialog box opened with CaptureOnTouch Lite. • Click in the advanced settings dialog box to display the [Scanner Information] screen. This screen allows you to view version information for the scanner driver and firmware, the total number of pages scanned, and the counters for the roller and separation pad.
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Preview Controls Control the preview images and cancel or continue scanning with the following buttons. Tools (Name) Description (Zoom in) Enlarges the preview image. Enlarges or reduces the preview image (Fit page) to fit the current window size. (Zoom out) Reduces the preview image.
Environmental Settings Open the [Environmental settings] dialog box to configure settings related to CaptureOnTouch Lite operations. Start CaptureOnTouch Lite. If CaptureOnTouch Lite does not start, double-click [CaptureOnTouch Lite Launcher] in the [CaptureOnTouch Lite for Mac] folder. If you closed the main window after starting CaptureOnTouch Lite, open it again from the menu bar.
Scanning with CaptureOnTouch (Mac OS X) What is CaptureOnTouch? CaptureOnTouch is a scanning application that allows you to scan a document with a simple operation by following the instructions on the screen. Save to folder Save the file to a Cloud Service specified folder.
CaptureOnTouch will launch and become resident in the system again. • Open [Applications] - [Canon P-215] folder from the Finder, and double-click [CaptureOnTouch P-215]. • Press the Start button on the scanner (in this case, the main screen of CaptureOnTouch will open and scanning will start using the scan method assigned to the Start button).
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Set the scan method in the top screen. Specify whether to enable continuous scanning. When previewing the scanned image or splitting up a large document to scan in parts, select [ON] to enable continuous scanning. Specify whether to scan the document in full auto mode. When you want to specify arbitrary scanning conditions, select [OFF] and configure the scanner settings.
Configure the settings related to output and then output the scanned images. Configure the settings related to output. Click this button to output the scanned images. The button name differs for each output method. For example, it is [Save] when the output method is set to [Save to folder]. When output is finished, the complete screen appears.
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Enter the job name, and press the Enter key. Specify the output method of the job. Hint You can assign the job to the Start button by selecting [Start button] for [Button assignment]. (See p. 81) Click [Output setting], and configure the output settings. The output setting items differ depending on the specified output method.
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Selecting a Job and Scanning Place the document in the scanner. The top screen of Select Scan Job appears. Click a job. Hint • If you set [Check output after scanning] to [ON], you can check the output settings after scanning. •...
Hint • Clicking [Return to top] returns to the top screen of Select Scan Job. • When [Attach to E-mail] or [Print] is specified as the output method, you can click [Open storage folder] to open the folder in which the scanned images were saved.
Hint If a job is assigned to the Start button, the document is scanned and the scanned images are output according to the settings of the job. CaptureOnTouch ends automatically 5 seconds after the output process finishes. Scanner Settings By default, CaptureOnTouch scans with scanning conditions that match the document because scanning in full auto mode is enabled.
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Dots per inch Specify the scanning resolution. When [Detect automatically] is specified, the resolution is detected automatically from the content of the scanned document. Scanning Side Specify whether to scan only one side or both sides of a document. When [Skip blank page] is specified, any blank paged detected within the document is skipped during scanning.
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Operation in Continuous Scanning Screen If a document is scanned with either Scan First or Select Scan Job when [Enable continuous scanning] is set to [ON] in the Start screen, the continuous scanning screen appears when all of the pages of the placed document have been fed.
Setting the Output Method CaptureOnTouch is provided with various output methods for processing scanned images. The output method specification is common to Scan First and Select Scan Job. When Scan First: For Scan First, select an output method in the output method selection screen that appears after scanning, and then specify each of the output method items.
Environmental Settings To configure the preferences of CaptureOnTouch, open the [Environmental Settings] dialog box. Click [Preferences] from the [CaptureOnTouch P-215] menu while the main screen of CaptureOnTouch is displayed. The following describes the setting items of each tab displayed in the [Environmental Settings] dialog box.
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[Theme] Tab On the [Theme] tab, specify the appearance of the main screen of CaptureOnTouch. Select theme Specify the appearance type for the main screen of CaptureOnTouch with [Select theme]. [Plugin] Tab On the [Plugin] tab, confirm the plugins that have been added to CaptureOnTouch.
Setting the Scanner Driver (Mac OS X) When you scan a document in an TWAIN compatible application (CaptureOnTouch, etc.), open the scanner driver and configure the scanning conditions and other settings. This section describes the how to open and the functions of the scanner driver.
Setting Basic Scanning Conditions This section provides an overview of the basic setting items that are the minimum requirements when configuring the scanner settings. Confirming Basic Conditions for Scanning When you scan a document, make sure you confirm the [Color mode], [Dots per inch], [Page Size], and [Scanning Side] basic conditions in the settings screen of the scanner driver.
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Scanning Documents of Unregistered Page Sizes Configuring the following settings allows you to scan a document of an unregistered page size. When scanning a document of a non-standard page size, select [Add/ Delete] for [Page Size] to display the [Add/Delete Page Size] dialog box.
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When you do not want to scan colored lines and text Click [Image processing] and specify the color (red, blue, or green) to be ignored (dropped out) in the dialog box which appears, and that color will not be scanned. When you want to enhance the color red Click [Image processing] and specify [Red Enhance] for [Color drop- out] in the dialog box that appears to enhance the color red in the...
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When you want to match the orientation of images to the text when scanning a mixture of pages with different text orientations Select the [Text Orientation Recognition] check box. The text orientation on each page is detected, and the scanned image is rotated in 90-degree increments to correct the orientation.
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When you want to set the scanner conditions automatically Set [Full Automatic Mode] in [Favorite Settings] to scan with scanning conditions that match the document. When you want to save a scanner driver setting When you finish configuring a setting, select [Add/Delete] of [Favorite Settings] to save the setting.
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Function Restrictions Depending on Color Mode Setting Some of the setting items are disabled as follows depending on the setting for [Color Mode] in the settings screen of the scanner driver. Simple Mode Setting value Check the image of the first page Detect automatically Black and White Error Diffusion...
Scan Panel Scan Panel is software for controlling scanning operations such as feeding documents and stopping scanning when scanning multiple documents one after the other. If you click [More] in the settings screen of the scanner driver and then set [Feeding Option] to [Panel-Feeding] or [Automatic Feeding] in the dialog box which appears, Scan Panel appears when the scanner starts.
Maintenance Daily Maintenance Clean the scanner on a regular basis, as described below, to maintain peak scanning quality. WARNING • When cleaning the scanner and the inside of the scanner, close the feed tray to turn OFF the power and disconnect the USB cables. •...
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Open the feeder cover. Use compressed air to remove dust and paper particles from the inside of the scanner. Remove any dirt from the scanning glass, separation pad and rollers inside the scanner (parts figure). Use a clean dry cloth to wipe off any dirt on the scanning glass. Wipe off any dirt on the rollers with a cloth that has been dampened with water, and then wipe the rollers with a clean soft dry cloth.
Replacing Consumable Parts The feed rollers and separation pad inside the scanner are consumable parts and will wear with scanning. If either the feed roller or the separation pad or both are worn, documents may not feed correctly and paper jams may occur. When the total number of pages of documents fed in the scanner exceeds the following quantity, a message appears when the scanner is connected to the computer.
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Open the roller cover. Slide the feed rollers to left. Remove the feed rollers. Attach the new feed rollers. Align the notch on the roller with the shaft on the main unit side. Slide the feed rollers to right. Completely close the roller cover so that it clicks into place.
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Replacing the Separation Pad Use the following procedure to replace the separation pad. Open the feed tray. Open the feeder cover. Remove the separation pad. Attach the new separation pad. Attach the separation pad securely until it clicks into place. If the pad is not attached completely, feeding errors may occur.
Click the Start button, and then click [All Programs], [Canon P-215], and [Canon imageFORMULA Utility]. imageFORMULA Utility starts. Click [CANON P-215 USB] and click [Properties]. The scanner’s properties appear. (Windows) or see p. 72 Click the [Maintenance] tab, and reset the counters.
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Click [OK] to close the scanner properties. Under Mac OS X Start CaptureOnTouch. Click [Scan First]. Click [OFF] next to [Scans in the full auto mode]. Click the [Scanner setting] button. Click [ON] next to [Use advanced settings dialog box]. Click This will open the advanced settings dialog box for the scanner.
Troubleshooting Common Problems and Solutions This section provides recommended solutions to common problems. If you have a problem that is not solved by the following, contact your local authorized Canon dealer. Problem 1 The scanner does not turn ON. Solutions (1) The scanner remains OFF while the feed tray is closed.
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If the problem cannot be solved by cleaning, the internal glass may be scratched. Contact your local authorized Canon dealer. Problem 8 Pages are missing.
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Problem 12 Memory becomes insufficient and scanning stops. Solutions If you configure scanning conditions that use a large amount of the computer’s memory, scanning may stop because of insufficient memory. Although this depends on the computer’s memory size, the possibility of insufficient memory increases if any of the following scanning conditions overlap.
Software Troubleshooting This section describes troubleshooting problems and solutions for operating the supplied software (CaptureOnTouch). If scanning is too slow (1) Close other running programs, if any. (2) Scanning can be slowed down by memory shortage caused by memory-resident applications such as anti-virus programs. Close such memory-resident programs if necessary to free up memory space.
Useful tips Here are some useful tips for scanning documents. Where are scanned images saved? Can the save destination be changed? Images are saved to the following locations, according to program settings. For example, save locations such as the following can be set in CaptureOnTouch.
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What’s the best way to scan business cards or photos? Set [Page Size] to [Match original size] (or [Detect automatically]) on the scanner driver settings screen, then scan. Alternatively, register the size of the cards or photos to be scanned. For details, (Windows) or see p.
Clearing a Paper Jam When paper jams occur during scanning, use the following procedure to clear them. WARNING Be careful when removing jammed paper. It is possible to cut your hand on the edge of a sheet of paper. Remove any documents remaining in the feed tray. Open the feeder cover.
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Hint When a paper jam or other problem occurs while [Rapid recovery system] is enabled in the scanner driver, the image of the last document that was scanned properly is saved before scanning is stopped. Therefore, you can quickly resume scanning after resolving the cause of the interruption.
Uninstallation of the software is now complete. Uninstalling on Mac OS X No uninstaller is provided for Mac OS X drivers. To uninstall, use Finder to delete the following files. /Library/Image Capture/TWAIN Data Sources/P215.ds /Applications/Canon P-215 Mac OS X 10.5 only: /Library/Receipts/P-215 Driver.pkg /Library/Receipts/P-215 CaptureOnTouch.pkg...
Appendix Specifications Main Unit Type Desktop sheetfed scanner Scanning Document Size Plain paper Width 50.8 to 216 mm (2 to 8.5") Length 70 to 356 mm (2.756 to 14") Up to 1,000 mm (39.4") in Long Document mode Thickness (density) 52 to 128 g/m (14 to 34 lb bond) Thickness 0.06 to 0.15 mm (0.0024 to 0.0059")
• For the replacement procedure, see “Replacing Consumable Parts” on p. • Contact your local authorized Canon dealer or service representative for detailed information about the replacement parts. Options • USB Cable (Product Code: 6144B003) This USB cable is designed specifically for connecting the scanner to a computer.
Index AC adapter (sold separately) ... 27 Advanced Mode ... 88 Auto play screen ... 35 Auto Start Switch ... 13 CaptureOnTouch ...43 Environmental Settings ...53 Launching ... 75 Restarting ...44 Scan First ...44 Select Scan Job ... 78 Select Scan Jobt ... 46 Starting ...
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Paper Jam ... 109 Power ... 14 Power connector ... 24 Power Off Turning OFF ... 26 Power On Turning ON ... 25 Power supply USB cable ... 27 Rear Card Slot ... 24 Resetting Counters ... 101 Rollers Cleaning ... 96 Replacing ...
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CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC.