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Cisco Unified Wireless IP Phone 7925G Quick Reference
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Cisco Unified Wireless IP Phone 7925G Quick Reference

Unified wireless ip phone for cisco unified communications manager 7.0
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See also: Administration Manual , User Manual
Cisco Unified Wireless IP Phone
7925G for Cisco Unified
Communications Manager 7.0
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 527-0883

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Summary of Contents for Cisco Cisco Unified Wireless IP Phone 7925G

  • Page 1 Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
  • Page 3 Press Ph Book or Directory Book > Phone Book. Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners.
  • Page 4 Softkey Definitions AbbrDial Dial using a speed dial index number Barge Add yourself to a call on a shared line CallBack Receive notification when a busy extension becomes available CFwdAll Set up/cancel call forwarding ConfList View conference participants Confrn Create a conference call Turn on/off Do Not Disturb (DND) EditDial...

  • Page 5: Table Of Contents

    Understanding the Home Screen Display Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Using Phone Buttons Understanding Lines vs. Calls Understanding Line and Call Icons Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0...
  • Page 6 Understanding Out-of-Range Alerts Understanding Feature Availability Bluetooth Wireless Headset Support Handsfree Profile Support on the Phone Cleaning the Phone Basic Call Handling Placing a Call—Basic Options Placing a Call—Additional Options Answering a Call Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Transferring Calls...
  • Page 7 Using Call Logs and Directories Using Call Logs Directory Dialing Using Corporate Directory on Your Phone Using Personal Directory on Your Phone Cisco Unified CallManager Release 4.3 and Later Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0...
  • Page 8 Cisco Unified Communications Manager Release 5.1 and Later Using the Phone Book on Your Phone Accessing Voice Messages Accessing Your User Options Web Pages Cisco Unified CallManager Release 4.3 and Later User Options Web Pages Logging In to the User Options Web Pages Subscribing to Phone Services Cisco Unified Communications Manager Release 5.1 and Later User Options Web Pages Accessing Your User Options Web Pages...

  • Page 9: Getting Started

    Listen to voice messages Customizing your phone using the User Options web pages See softkey and icon definitions Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... Safety and Performance Information, page Connecting Your Phone, page...

  • Page 10: Finding Additional Information

    Finding Additional Information You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html You can access the Cisco website at this URL: http://www.cisco.com/ International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml You can access the most current licensing information at this URL: http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/openssl_license/7900_ssllic.html Safety and Performance Information...
  • Page 11 Statement 1015 Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040 Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Getting Started...
  • Page 12 Warning Do not dispose of the battery pack in fire or water. The battery may explode if placed in a fire. The battery pack is intended for use only with this device. Caution Do not disassemble, crush, puncture, or incinerate the battery pack. Caution To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object Caution...
  • Page 13 • Route the external device cables away from the source of the RF or AF signals. • Use shielded cables for the external device, or use cables with a better shield and connector. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Getting Started...

  • Page 14: Cisco Product Security Overview

    • Shorten the length of the external device cable. • Apply ferrites or other such devices on the cables for the external device. Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good quality cables and connectors.

  • Page 15: Connecting Your Phone

    IP telephony network. A rechargeable Lithium ion battery powers the Cisco Unified Wireless IP Phone 7925G. Before you can use your phone, you must install the battery in the phone and then charge the battery. Depending on the type of battery you have, the fully charged battery provides these hours of service: •...
  • Page 16 To remove the phone cover, follow the steps in the graphic below: Push locking catch to the left to release the cover. Lift and remove the cover of the battery compartment. OL-16132-01...
  • Page 17 Press the battery into the battery compartment until it locks into place. Make sure that it lines up with the phone. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Connecting Your Phone...

  • Page 18: Charging The Phone Battery

    To replace the phone cover, follow the steps in the graphic below: Align locking catches at the bottom of the cover to the notches on the phone. Press the cover firmly against the phone until it clicks in place. Charging the Phone Battery You can charge the battery in your wireless IP phone by connecting the AC power supply or the USB cable to your phone.

  • Page 19: Using The Ac Power Supply To Charge The Battery

    AC power source, it will power off upon termination of the call or phone service. For more information, ask your system administrator. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Charging Time if AC Power Supply Connected to Phone...
  • Page 20 To charge the battery in the phone using the AC power supply, follow the steps in this graphic: Lift the mini-USB port cover (bottom of phone). Swing the port cover to one side. Insert the AC power supply mini-USB connector in the port. Insert the AC plug adapter in the slot on the power supply.

  • Page 21: Using The Usb Cable And Usb Port On The Pc To Charge The Battery

    While the battery is charging, the indicator light is red. When the battery is fully charged, the indicator light turns green. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 If the Found New Hardware Wizard opens, use the next procedure to stop...

  • Page 22: Powering On The Phone

    If you want to... Then... Stop Found New 1. Click Next to use the wizard dialog box. Hardware Wizard 2. In the Update New Software dialog, click No, not this time, and click from opening when Next. connecting to USB 3.

  • Page 23: Setting Username And Passwords

    Enter characters Enter numbers Delete the last character Enter a space Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 (Settings) > Network Profiles. icon appears indicating that this screen is locked. For assistance, contact your system administrator.

  • Page 24: Accessories For The Cisco Unified Wireless Ip Phone 7925G

    Bluetooth wireless headsets for use with the Cisco Unified Wireless IP Phone 7925G, Cisco does not certify or support products from headset or handset vendors. Because of the inherent environmental and hardware inconsistencies in the locations Then...
  • Page 25 Cisco Systems recommends the use of good quality external devices, like headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their proximity to other devices such as cell phones and two-way radios, some audio noise may still occur.

  • Page 26: Securing The Phone With A Lock Set And Cable Lock

    You can secure the phone to a desk top by ordering the lock set from Cisco. For more information, refer to the Cisco Unified Wireless IP Phone 7925G Accessory To install the lock set, use the diagram and follow these steps: If you want to...

  • Page 27: An Overview Of Your Phone

    An Overview of Your Phone Your Cisco Unified Wireless IP Phone 7925G is a full-feature telephone and a qualified Bluetooth wireless device (Qualified Device ID (QDID) B014396). The phone provides voice communication over the same wireless LAN that your computer uses, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on.

  • Page 28: Understanding Buttons And Hardware

    Understanding Buttons and Hardware You can use the graphic below to identify buttons and hardware on your phone. Indicator light Provides these indications: (LED) • Solid red—Phone is connected to AC power source, and battery is charging. • Solid green—Phone is connected to AC power source, and battery is fully charged.
  • Page 29 Allows you to lock the key pad. Allows you to enter these special characters when you are entering text: # ? ( ) [ ] { } Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 An Overview of Your Phone...
  • Page 30 Zero (0) key Enters “0” when dialing a number. Enters a “+” symbol for international calls if you press and hold this key. Allows you to enter a space or these special characters when you are entering text: , . ‘ “ | _ ~ ’ 10 Asterisk (*) Toggles between Ring and Vibrate mode.

  • Page 31: Understanding Phone Screen Features

    Understanding Phone Screen Features Because the Cisco Unified Wireless IP Phone 7925G has only two softkey buttons, the Options softkey displays the list of available feature options for the phone. The features in the Options list change depending on whether the phone is idle or in an active call. This is what your main screen looks like with the Options list open.
  • Page 32 Phone Status line 10140 Date and Time line 12:39 06/20/06 Displays these icons (if active) and your directory number: Battery icon—Indicates the level of charge in battery Battery removal icon—Indicates the battery is removed or is not recognized Signal icon—Indicates the degree of signal strength Key Lock icon—Indicates the keypad is locked Speaker icon—Indicates speaker mode is active Mute icon—Indicates mute is active...

  • Page 33: Understanding The Home Screen Display

    Home Screen with Main Screen Displayed This is a home screen with the main screen displayed. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Displays softkey features for the current call state Displays softkey options and provides access to the Options list of...

  • Page 34: Understanding Feature Buttons And Menus

    Home Screen in Line View This is a home screen in Line View. To access the main screen, press Understanding Feature Buttons and Menus From the main screen, you can use the Navigation button to access feature menus. If you want to... Then...

  • Page 35: Accessing The Help System On Your Phone

    • Help—Tips on using and accessing Help Get help using Help Press choose Help. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 the navigation button). To close the menu and return to the main screen, press menu level.

  • Page 36: Using Phone Buttons

    Using Phone Buttons The phone keypad and buttons provide these shortcuts to frequently used functions. If you want to... Then... Lock the phone Press and hold the keypad “Keypad Locked” and the the Main screen. Note The keypad lock is temporarily disabled when you have an incoming call.

  • Page 37: Understanding Line And Call Icons

    Incoming call, or BLF-monitored line is ringing (BLF Pickup) Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Icons and your directory number Calling party information, connection duration, and call state icon Status of the selected line...

  • Page 38: Understanding Out-Of-Range Alerts

    Icon Line or call state BLF-monitored line is idle BLF-monitored line is in-use BLF-monitored line is in Do Not Disturb state BLF indicator is unavailable for this line Remote line in use Call on hold Call forward enabled Authenticated call Encrypted call Idle Intercom line One-way Intercom call The intercom line is sending or receiving one-way audio.

  • Page 39: Understanding Feature Availability

    Understanding Feature Availability The operation of your Cisco Unified Wireless IP Phone 7925G and the features available to you may vary, depending on the call processing agent used by your company and also on how your company’s phone support team has configured your phone system.

  • Page 40: Cleaning The Phone

    Cleaning the Phone Gently wipe the phone screen and phone with a soft, dry cloth or a moist wipe. The Cisco Unified Wireless IP Phone 7925G is resistant to dust and spills, but if you wish to Note further protect your phone, you can purchase a silicon case for it. For more information, see Cisco Unified Wireless IP Phone 7925G Accessory Guide.

  • Page 41: Basic Call Handling

    Redial a number using your Bluetooth wireless headset Place a call while another call is active (using the same line) Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... 1. Dial the phone number. 2. Press to place your call.
  • Page 42 If you want to... Dial a number from the Phone Book Dial from a call log Dial an international number Tips • When you start to dial a number, your phone tries to anticipate the number you are dialing by displaying matching numbers from your Placed Calls log.

  • Page 43: Placing A Call-Additional Options

    (using a different line) Place the call on a secondary line Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... Do one of the following: • Press and hold a speed-dial hot key for about two seconds.
  • Page 44 If you want to... Dial from a corporate directory on your phone Use CallBack to receive notification when a busy or ringing extension is available See if a line associated with a speed-dial, call record, or directory listing is busy before placing a call to that line Make a priority...

  • Page 45: Answering A Call

    Silence the ring for an incoming call Switch from a connected call to answer a ringing call (using the handset) Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... 1. Choose > EM Service (name can vary).
  • Page 46 If you want to... Switch from a connected call to answer a ringing call (using the Bluetooth wireless headset) Answer using call waiting Send call directly to your voice messaging system (using the handset) Send call directly to your voice messaging system (using the Bluetooth wireless headset) Retrieve a parked call on...

  • Page 47: Ending A Call

    1. Make sure the appropriate call is highlighted. hold on the current line 2. Press Resume. (using the handset) Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Changing Keypad Settings, page Then... Choose , EndCall, or Options > EndCall.

  • Page 48: Using Mute

    If you want to... Then... Remove a call from See the instructions from your Bluetooth wireless headset documentation. hold on the current line Note (using the Bluetooth wireless headset) Remove a call from 1. Press hold on a different line 2.

  • Page 49: Switching Between Multiple Calls

    Transfer redirects a connected call. The target is the number to which you want to transfer the call. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Any active call is placed on hold and the selected call is resumed.
  • Page 50 If you want to... Transfer a call without talking to the transfer recipient Talk to the transfer recipient before transferring a call (consult transfer) Transfer two current calls to each other (direct transfer) without staying on the line Redirect a call to your voice messaging system Tips •...

  • Page 51: Forwarding Calls To Another Number

    • Call forwarding is phone line specific. If a call reaches you on a line where call forwarding is not enabled, the call will ring as usual. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then...

  • Page 52: Using Do Not Disturb

    • Your system administrator can enable a call forward override feature that allows the person receiving your forwarded calls to reach you. With override enabled, a call placed from the target phone to your phone is not forwarded, but rings through. •...

  • Page 53: Making Conference Calls

    • Join—Allows you to create a standard (ad hoc) conference by combining existing calls. Use the Join softkey. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Do one of the following: • Choose Options > DND.

  • Page 54: Using Conference

    • cBarge—Allows you to create a standard (ad hoc) conference by adding yourself to a call on a shared line. Use the cBarge softkey. cBarge is available only on phones that use shared lines. • Meet-Me—Allows you to create or join a conference by calling a conference number. Use the MeetMe softkey.
  • Page 55 • You may be able to combine multiple conference calls by using the Join or DirTrfr softkeys. Check with your system administrator to see if this feature is available to you. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then...

  • Page 56: Using Cbarge

    Using cBarge You can create a conference by using cBarge to add yourself to a call on a shared line. If you want to... Create a conference by barging a call on a shared line See a list of conference participants or remove participants Using Meet-Me...

  • Page 57: Viewing Or Removing Conference Participants

    Verify that a participant is calling from a secure phone Add more participants End your participation in a conference Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... 1. Press to select an active conference. 2. Choose Options > ConfList.

  • Page 58: Placing Or Receiving Intercom Calls

    Placing or Receiving Intercom Calls You can place an intercom call to a target phone that auto-answers the call in speakerphone mode with mute activated. The one-way intercom call allows you to deliver a short message to the recipient. If the recipient’s handset or headset is in use, the audio is sent to the device in use.
  • Page 59 If you want to... Place an intercom call to any intercom number Receive an intercom call Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... 1. Press 2. Select (intercom line) and dial the intercom target number.

  • Page 60: Advanced Call Handling

    Advanced Call Handling Advanced call-handling tasks involve special features that your system administrator might configure for your phone depending on your call-handling needs and work environment. Speed Dialing Speed dialing allows you to press a hot key or select from a listing to place a call. Depending on configuration, your phone can support these speed-dial features: Speed-Dial Hot Key, page 52 •...

  • Page 61: Using Speed Dial And Fast Dial

    Choose – Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 ) from the Line View. 82) or on your User Options web pages (See > Speed Dials, highlight a speed dial, and press...

  • Page 62: Picking Up A Redirected Call On Your Phone

    If you want to... Then... Use speed-dial 1. Set up speed-dial numbers from your User Options web pages. numbers to call 2. To place a call, press other numbers 3. Scroll to a speed-dial number with its label and press (not in Phone Book) Note...

  • Page 63: Storing And Retrieving Parked Calls

    You can use a speed-dial as the directed call park number and to monitor whether a directed call park number is occupied or available. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... 1. Choose Options > OPickUp.

  • Page 64: Logging Out Of Hunt Groups

    If you want to... Then... Store an active call 1. During a call, choose Options > Park. using Call Park 2. Note the call park number that appears on your phone screen. 3. Press Retrieve a parked call Enter the call park number from any Cisco Unified IP Phone in your network to connect to the call.

  • Page 65: Using A Shared Line

    You can use barge featues (cBarge or Barge) to add yourself to calls on your shared line. (Calls must be non-private calls. See Understanding Shared Lines, page Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 icon display on your phone when another phone that shares icon appears.

  • Page 66: Understanding Barge Features

    Understanding Barge Features cBarge and Barge Depending on how your phone is configured, you can add yourself to a non-private call on a shared line using either Barge or cBarge. • cBarge converts the call into a standard conference, allowing you to add new participants. (See Making Conference Calls, page 45 •...

  • Page 67: Preventing Others From Viewing Or Joining A Shared-Line Call

    If you use BLF Pickup, you can answer a ringing call for the line that you are monitoring. Your system administrator determines which BLF features are configured for your phone. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... 1. Choose Options > Private.

  • Page 68: Making And Receiving Secure Calls

    If you want to... Then... See the state of a line Look for one of these indicators next to the line number: listed in a call log or directory See the state of a line Look for one of these indicators next to the line number: listed in a speed-dial line Use BLF Pickup to...
  • Page 69 There are interactions, restrictions, and limitations that affect how security features work on your phone. For more information, ask your system administrator. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... Look for a security icon in the top right corner of the call...

  • Page 70: Tracing Suspicious Calls

    Tracing Suspicious Calls If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call Identification (MCID) feature to your phone. This feature enables you to identify an active call as suspicious, which initiates a series of automated tracking and notification messages. If you want to...

  • Page 71: Using Cisco Extension Mobility

    Log out of EM 1. Choose 2. When prompted to log out, press Yes. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... Answer the call as usual. If necessary, end an active call first. You or the other party are receiving a call that must preempt the current call.

  • Page 72: Using The Application Button

    Tips • EM automatically logs you out after a certain amount of time. You system administrator establishes this time limit. • Changes that you make to your EM profile (from the User Options web pages) take effect the next time that you log in to EM on a phone. •...

  • Page 73: Using A Handset, Headset, And Speakerphone

    Use the handset Use a wired headset Use a Bluetooth wireless headset Use the speaker mode Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... Press ; to hang up, press Lift the headset port cover the headset port.

  • Page 74: Obtaining Headsets

    If you want to... Switch to the speaker (from the handset) during a call Adjust the volume level for a call If you unplug the headset or remove the phone from the desktop charger, the phone reverts to the speaker mode for features that typically use the speakerphone for incoming calls, such as AutoAnswer or intercom calls.
  • Page 75 Connect a Bluetooth headset already paired (but not connected) with the phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... 1. Choose > Phone Settings > Bluetooth. 2. Highlight Bluetooth and press Select.
  • Page 76 Unpair a Bluetooth headset from the phone Disconnect a Bluetooth headset from the phone Switch from a Bluetooth headset to the speaker or handset during a call Switch to the Bluetooth headset during a call from the speaker or handset Tips •...

  • Page 77: Using Autoanswer

    If you... Use AutoAnswer with a headset Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... Keep headset mode active by ensuring the headset is plugged into the phone, even when not on a call.

  • Page 78: Changing Phone Settings

    Changing Phone Settings You can personalize your wireless IP phone by adjusting sound settings, volume levels, display options, and keypad settings. You can also view your Network Profiles from the Settings menu. Customizing Rings You can customize your phone by choosing a ring type for each line. If you want to...

  • Page 79: Customizing Volume Settings

    If you want to... Adjust the ring volume level 1. Choose Adjust the speaker volume level Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... 1. Choose > Sound Settings > Alert Pattern. 2. Select one of the following: •...

  • Page 80: Customizing The Phone Screen

    If you want to... Adjust the phone volume level Adjust the headset volume level Select the devices that will ring Customizing the Phone Screen You can customize the left softkey (when the phone is idle), your phone screen display brightness, and the language on your phone screen.
  • Page 81 Change the LED indication for service coverage Change the language on your phone screen Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... 1. Choose > Phone Settings > Display Settings. 2. Highlight Display Brightness 3.

  • Page 82: Changing Keypad Settings

    Changing Keypad Settings You can set the keypad to automatically lock, to make tones, and to answer a call. See these sections for more information: Using Any Key to Answer the Phone, page 74 • Setting the Keypad to Automatically Lock, page 75 •...

  • Page 83: Setting The Keypad To Automatically Lock

    • Auto lock is enabled only when the phone is idle and at the main screen. • The keypad lock is temporarily disabled when you have an incoming call. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then...

  • Page 84: Changing The Keypad Tones

    Changing the Keypad Tones You can enable or disable the tones when you press a key on your keypad. Change the keypad tone level Viewing Your Network Profile List Network profiles provide predefined settings for access to the wireless network and for authentication and encryption in your system.

  • Page 85: Using Call Logs And Directories

    2. Choose Missed Calls, or Received Calls, or Placed Calls. 3. Choose Options > Delete, or choose Options > Exit. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 to reposition the cursor. Use the Using Call Logs and Directories...

  • Page 86: Directory Dialing

    If you want to... Then... Erase all call 1. Press records in all call 2. Press Clear. Doing so erases all call logs, or choose Options > Exit. logs See if the line in the Look for Busy Lamp Field indicators. See call log is busy page before placing a...

  • Page 87: Using Corporate Directory On Your Phone

    For information about how to set up and use the Personal Directory when connected to a Cisco Unified CallManager 4.3 or later system, refer to Customizing Your Cisco IP Phone on the Web: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 > Directory Services > Corporate Directory (name can or Search.

  • Page 88: Cisco Unified Communications Manager Release 5.1 And Later

    Cisco Unified Communications Manager Release 5.1 and Later This section describes how to set up and use Personal Directory on your phone when you are connected to a Cisco Unified Communications Manager 5.0 or later. Alternately, see the Web, page If you want to...
  • Page 89 Log out of Personal 1. Choose Directory 2. Choose Logout. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Using Call Logs and Directories > Personal Address Book. > Personal Fast Dials. > Personal Address Book (exact name may vary).

  • Page 90: Using The Phone Book On Your Phone

    Tips • Your system administrator can provide the user ID and PIN that you need to log in to Personal Directory. • Personal Directory automatically logs you out after a certain amount of time. This time limit can vary. Ask your system administrator for more information. •...
  • Page 91 4. Enter your changes. When finished, press Options, then choose Save to save the information, or press Cancel. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 > Phone Book or press Ph Book (if available). Press New (if Phone Book is empty).
  • Page 92 If you want to... Then... Search for a contact 1. Choose in your phone book 2. Choose Options > Mode and enter the text to search. You can search for first name, last name, nickname, and company name. Note Choose Options > Mode again to change the way you enter search text. Remove a contact 1.
  • Page 93 Note Note Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 > Missed Calls, or Received Calls, or Placed Calls. > Corporate Directory (name can vary). > Corporate Directory (name can vary).
  • Page 94 If you want to... Then... Assign a speed dial to 1. Press and hold an unassigned speed-dial number for about two seconds, a contact number in then press Yes. The Phone Book main screen appears. your phone book 2. Highlight a contact and press Select to assign the speed dial to the (from the main primary number.

  • Page 95: Accessing Voice Messages

    Callers will hear your voice message greeting and can leave you a message. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 If you changed the left softkey on the main screen to access the Phone Book (Ph Book), the Message softkey will not be available.

  • Page 96: Accessing Your User Options Web

    Accessing Your User Options Web Pages Your wireless IP phone is a network device that can share information with other network devices in your company, including your personal computer. You can use your computer to log in to your Cisco Unified Communications Manager User Options web pages, where you can control features, settings, and services for your wireless IP phone.

  • Page 97: Subscribing To Phone Services

    Refer to Customizing Your Cisco IP Phone on the Web: phone services http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guid e_list.html Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Accessing Your User Options Web Pages Accessing Your User Options (Services) > (Service Name).

  • Page 98: Cisco Unified Communications Manager Release 5.1 And Later User Options Web

    Cisco Unified Communications Manager Release 5.1 and Later User Options Web Pages This section describes how to access your User Options web pages and how to subscribe to phone services when you are connected to a Cisco Unified Communications Manager 5.1 or later system. Use these sections for more details about accessing the User Options web pages and configuring features and subscribing to phone services: •...

  • Page 99: Configuring Features And Services On The Web

    Depending on configuration, your phone can support several speed-dial features that are set up from the web: • Line View Speed Dials • Abbreviated Dials • Fast Dials Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Accessing Your User Options Web Pages...

  • Page 100: Using Personal Directory On The Web

    If you want to... Then do this after you log in... Set up Line View 1. Select the name for the Cisco Unified Wireless IP Phone 7925G device. speed-dial numbers 2. Click Speed Dials. 3. Enter a phone number as you would dial it.
  • Page 101 6. Click a phone number in the Search Results area. 7. Click Save. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then, do this after you log in... 1. Choose User Options > Personal Address Book.
  • Page 102 If you want to... Then, do this after you log in... Assign a Fast Dial code 1. Choose User Options > Fast Dials. to a phone number 2. Click Add New. (without using a PAB 3. Change the Fast Dial code, if desired. entry) 4.

  • Page 103: Setting Up Phone Services On The Web

    If you want to... Then do this after you log in... Subscribe to a service 1. Select the name for the Cisco Unified Wireless IP Phone 7925G device. 2. Click Phone Services. 3. Click Add New. 4. Choose a service from the drop-down list and click Next.

  • Page 104: Controlling User Settings On The Web

    If you want to... Then do this after you log in... Add a service to an 1. Select a device. available screen slot 2. Click Service URL. Note 3. Choose a service from the Button Service drop-down list. 4. If you want to rename the service, edit the label fields. Note 5.

  • Page 105: Controlling Line Settings On The Web

    If you want to... Then do this after you log in... Set up call forwarding 1. Select the name for the Cisco Unified Wireless IP Phone 7925G device. per line 2. Click Line Settings. 3. If you have more than one directory number (line) assigned to your 4.

  • Page 106: Using Cisco Webdialer

    If you want to... Then do this after you log in... Change the voice 1. Select your device. message indicator 2. Click Line Settings. setting per line 3. If you have more than one directory number (line) assigned to your 4.
  • Page 107 6. To end a call, click Hangup or disconnect from your phone. Log out of WebDialer Click the logout icon in the Make Call or Hang Up page. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Accessing Your User Options Web Pages...
  • Page 108 If you want to... Then... Set up, view, or Access the Preferences page. change WebDialer The Preferences page appears the first time that you use WebDialer (after you preferences click the number that you want to dial). To return to Preferences in the future, click the preferences icon from the Make Call or Hang Up page.

  • Page 109: Accessing Your User Options Web Pages, Page

    Need more speed dial numbers Want to use one directory number for several phones Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Then... Ask your system administrator to configure your line to support more calls. Ask your system administrator to configure one or more additional directory numbers for you.
  • Page 110 If you... Share phones or office space with coworkers Answer calls frequently or handle calls on someones behalf Determine the state of a phone line associated with a speed-dial, call log, or directory listing on your phone Want to temporarily apply your phone number and settings to a shared Cisco Unified IP Phone...

  • Page 111: Troubleshooting Your Phone

    If necessary, transfer calls to one line before joining them. Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 When roaming with your phone, a green blinking light indicates that the phone is still within the wireless service coverage area.

  • Page 112: Viewing Phone Administration Data

    Symptom Explanation The softkey that you One or more of the following factors might apply: want to use does not • You must press Options and scroll to reveal additional softkeys. appear • You must change the line state (for example, place a call or have a •...

  • Page 113: Using The Quality Reporting Tool

    Depending on configuration, use the QRT to: • Immediately report an audio problem on the current call • Select a general problem from a list of categories and choose reason codes Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Troubleshooting Your Phone...
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  • Page 115: Cisco One-Year Limited Hardware Warranty Terms

    There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at the following URL: http://www.cisco.com/en/US/docs/general/warranty/English/1Y1DEN__.html Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0...
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  • Page 117: Index

    BLF Pickup Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 Bluetooth enabling headset qualified device ID button answer/send application left softkey...
  • Page 118 call logs erasing viewing and dialing from call park call pickup call waiting CallBack call-handling, advanced call-handling, basic calls answering blocking compared to lines conference features for ending forwarding 43, 97 handling multiple holding and resuming icons for multiple parties on muting parking picking up...
  • Page 119 Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 availability of forwarding calls, options for handset using hanging up, options for headset Bluetooth...
  • Page 120 icon icons call state descriptions of line state signal strength icons, for call states indicator light blink rates blinks green colors in service installing, Cisco Unified Wireless IP Phone intercom line keylock keypad lock auto keylock feature locking keypad setting auto keylock unlocking keypad 28, 75 keypad shortcuts...
  • Page 121 Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 changing language changing LED indication cleaning feature descriptions features of icons menus...
  • Page 122 received calls, records of redial regulatory domains remote-in-use for shared lines resume, using ring pattern change setting changing with volume button ring tones changing 70, 71 choosing per line 70, 71 ringer volume 70, 71 safety and performance secure calls security levels of making and receiving secure calls...
  • Page 123 Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 accessing indicator shortcut voice quality data, locating volume adjusting adjusting during call...
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  • Page 126 Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

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