free stats
Cisco 7925G User Manual
  1. Manuals
  2. Brands
  3. Cisco Manuals
  4. IP Phone
  5. 7925G - Unified Wireless IP Phone VoIP
  6. User manual

Cisco 7925G User Manual

Unified wireless ip phone
Hide thumbs Also See for 7925G:
Table of Contents

Advertisement

Quick Links

See also: Administration Manual , Installation Manual
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User
Guide
First Published: April 08, 2012
Last Modified: August 09, 2013
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

Advertisement

Table of Contents
loading

Related Manuals for Cisco 7925G

Summary of Contents for Cisco 7925G

  • Page 1 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide First Published: April 08, 2012 Last Modified: August 09, 2013 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387)
  • Page 2 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

  • Page 3: Table Of Contents

    Phone Screen Features Home Screen Feature Buttons and Menus Phone Help System Phone Buttons Line and Call Terms Line and Call Icons Out-of-Range Alerts Feature Availability Bluetooth Wireless Headset Support Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...
  • Page 4 Advanced Call Options Place Speed Dial to Contact Number Dial Configured Speed-Dial Number Place Call with Existing Active Call (Different Line) Place Call on Secondary Line Dial from Corporate Directory Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...
  • Page 5 Transfer Call Without Talking to Transfer Recipient Talk To Transfer Recipient Before Transferring Call (Consult Transfer) Transfer Two Current Calls to Each Other (Direct Transfer) Without Staying on Line Redirect Call to Voicemail Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...
  • Page 6 Place Intercom Call to Any Intercom Number Receive Intercom Call Speed Dial Speed-Dial Hot Key Make Speed-Dial Call Line View Speed Dial Abbreviated Dial Fast Dial Speed Dial and Fast Dial Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...
  • Page 7 Answer Call Ringing on Coworker's Phone Using BLF Pickup Secure Calls Security Icons Suspicious Call Trace Notify System Administrator About Suspicious or Harassing Call Priority Call Make Priority (Precedence) Call Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...
  • Page 8 Log Out of Personal Directory Internal Phone Book Add Contact to Phone Book Assign Primary Number for Contact Change Name or Company Information for Contact Change Phone Number for Contact Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide viii...
  • Page 9 C H A P T E R 7 Custom Ringtones View Ringtone Settings on Lines Change Ringtone on Line Assign Ringtone to Line Change Phone Alert Type Custom Volume Settings Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...
  • Page 10 Perform Audio Diagnostics Perform WLAN Diagnostics Perform Scanner Diagnostics Additional Configuration Options Handset, Headset, and Speakerphone C H A P T E R 8 Handset, Headset, and Speakerphone Actions Use Handset Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...
  • Page 11 Cisco Unified Wireless IP Phone 7925G Desktop Charger Notes User Options C H A P T E R 1 0 User Options Web Pages with Cisco Unified Communications Manager Release 4.3 and Later User Options Web Pages Usage Log In to User Options Web Pages...
  • Page 12 Contents Access Service on Phone User Options Web Pages with Cisco Unified Communications Manager Release 5.1 and Later User Options Web Pages Usage Log In to User Options Web Pages Select Device After Login Configure User Features Configure Phone Settings...
  • Page 13 Battery LED Battery LED Unlit Battery LED is red Battery LED Is amber-yellow Warranty A P P E N D I X A Cisco one-year limited hardware warranty terms Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide xiii...
  • Page 14 Contents Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 15: Overview

    Preface This document describes the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G. • Overview, page xv • Additional Information, page xvi • Safety and Performance Information, page xvi • Cisco product security overview, page xxi • Accessibility Features, page xxi Overview This guide provides you with an overview of the features available on your phone.

  • Page 16: Additional Information

    7925G Desktop Charger on page 115. Additional Information You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html You can access the Cisco website at this URL: http://www.cisco.com/ You can access international Cisco websites from this URL: http://www.cisco.com/public/countries_languages.shtml...
  • Page 17 Warning Do not charge the battery of Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G in a potentially explosive environment. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 18: Battery Safety Notices

    To avoid the possibility of injury, do not place the handset near such objects. Battery Safety Notices These battery safety notices apply to the batteries that are approved by the Cisco Unified Wireless IP Phone manufacturer. There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the Warning same or equivalent type recommended by the manufacturer.
  • Page 19 When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on Caution the disposal or recycling of batteries. To obtain a battery, contact your local dealer. Use only the batteries that have a Cisco part number. Caution Standard battery...

  • Page 20: Power Outage

    Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of the following actions: •...

  • Page 21: Cisco Product Security Overview

    Further information regarding U.S. export regulations may be found at http://www.access.gpo.gov/bis/ear/ ear_data.html. Accessibility Features A list of accessibility features is available upon request. You can find more information about Cisco accessibility features at this URL: www.cisco.com/go/accessibility Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...
  • Page 22 Preface Accessibility Features Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide xxii...

  • Page 23: Features Of Your Cisco Unified Wireless Ip Phone

    C H A P T E R Features of Your Cisco Unified Wireless IP Phone This chapter describes the features of the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G. • Cisco Unified Wireless IP Phone 7925G and 7926G, page 1 •...
  • Page 24 G729b, and G729ab codecs. The phone also supports uncompressed wideband (16 bits, 16 kHz) audio. The Cisco Unified Wireless IP Phone 7925G and 7926G is hearing aid compatible (HAC) but do not have any TTY features. They have a centered “dot” or “nib” on the 5 key that is a tactile identifier.

  • Page 25: Cisco Unified Wireless Ip Phone 7925G-Ex

    G729b, and G729ab codecs. The phone also supports uncompressed wideband (16 bits, 16 kHz) audio. The Cisco Unified Wireless IP Phone 7925G-EX is hearing aid compatible (HAC) but does not have any TTY features. It also has a centered “dot” or “nib” on the 5 key that is a tactile identifier.

  • Page 26: Potentially Explosive Environments

    Potentially Explosive Environments Your Cisco Unified Wireless IP Phone 7925G-EX is ATEX Zone 2 and CSA Class 1 Division II certified equipment. This means the phone can be operated in an area in which an explosive gas atmosphere is not likely to occur in normal operation and if it does occur, is likely to do so only infrequently and will exist for a short period only (for example, less than 10 hours per year).

  • Page 27: Buttons And Hardware

    The following figure shows the Cisco Unified Wireless IP Phone 7926G. The Cisco Unified Wireless IP Phone 7925G and 7925G-EX are similar in appearance to the Cisco Unified Wireless IP Phone 7926G. The following table describes the functions of the keys on the phones.
  • Page 28 Allows you to enter these special characters when you are entering text: * + - / = \ : ; Keypad Allows you to dial numbers, enter letters, and choose menu items by number. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 29: Phone Screen Features

    7926G. Phone Screen Features Because the Cisco Unified Wireless IP Phone has only two softkey buttons, the Options softkey displays the list of available feature options for the phone. The features in the Options list change depending on whether the phone is idle or in an active call. This is what your main screen looks like with the Options list open:...
  • Page 30 Battery removal icon: Indicates the battery is removed or is not recognized Signal icon: Indicates the degree of signal strength Dock icon: Indicates that the phone is docked in the Cisco Unified Wireless IP Phone 7925G Desktop Charger. Key Lock icon: Indicates the keypad is locked...

  • Page 31: Home Screen

    When your phone is idle, the home screen displays. A home screen can be the main screen or Line View. Your system administrator determines how the home screen displays on your phone. The following figure is a home screen with the main screen displayed. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 32: Feature Buttons And Menus

    If you want to... Then... Open a feature menu Press an arrow on the Navigation button to access one of these menus from the main screen: Directory Line View Settings Services Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 33: Phone Help System

    • About Your Cisco Unified IP Phone: Details about your phone • How do I...?: Procedures for common phone tasks • Calling Features: Descriptions and procedures for calling features • Help: Tips on using and accessing Help Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 34: Phone Buttons

    Line and Call Icons This is what your main screen looks like with two active calls, one on hold (23827) and another connected (3956933). Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...
  • Page 35 Line State (BLF), on page is idle BLF-monitored line Line State (BLF), on page is in-use BLF-monitored line Line State (BLF), on page is in Do Not Disturb state Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 36: Out-Of-Range Alerts

    10, 30, or 60 seconds until you are back within range of the wireless network. To reconnect to the wireless network after you hear the alert, move to another location until you see the signal icon on the phone screen again. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 37: Feature Availability

    Feature Availability Feature Availability The operation of your Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G and the features available to you may vary, depending on the call processing agent used by your company and also on how your company’s phone support team has configured your phone system. Therefore, some of the features included in this guide might not be available to you or might work differently on your phone system.

  • Page 38: Phone Cleaning

    Gently wipe the phone screen and phone with a soft, dry cloth or a moist wipe. Note The Cisco Unified Wireless IP Phone 7925G and 7926G are resistant to dust and spills, but if you wish to further protect your phone, you can purchase a silicon case for it. For more information, see the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessory Guide.

  • Page 39: Chapter 2 Phone Installation

    IP telephony network. A rechargeable Lithium ion battery powers the Cisco Unified Wireless IP Phone. Before you can use your phone, you must install the battery in the phone and charge the battery. Depending on the type of battery you have, the fully charged battery provides the following hours of service: •...
  • Page 40 Push locking catch to the left to release the cover. b) Lift and remove the cover of the battery compartment. Step 2 To install the battery, follow the steps in the following figure. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...
  • Page 41 Press the battery into the battery compartment until it locks into place. Make sure that it lines up with the phone. Step 3 To replace the phone cover, follow the steps in the following figure. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 42: Phone Battery Charging

    Phone Battery Charging You can charge the battery in your Cisco Unified Wireless IP Phone by connecting the AC power supply or the USB cable to your phone. The following table shows the charging time, depending on the charging method selected.

  • Page 43: Charge Battery With Ac Power Supply

    You can also charge your battery using a desktop charger or multicharger. For more information, see Note Cisco Unified Wireless IP Phone 7925G Desktop Charger, on page 115 and Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessory Guide.

  • Page 44: Charge Battery With Usb Cable And Usb Port On Pc

    If the Found New Hardware Wizard opens, a) Click Next to use the wizard dialog box. b) In the Update New Software dialog, click No, not this time, and click Next. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 45: After Battery Is Charged

    Step 2 You might need to enter a username and password to access the wireless network. After completing authentication and registration with Cisco Unified Communications Manager, the phone displays the main screen and is ready to place or receive calls.

  • Page 46: Set Username And Password

    Press << once to delete the last character or number. To delete the whole character string, press and hold <<. Enter a space Press to enter a space between characters. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 47: Register With Taps

    Accessories that are available for your phone include the following: • Standard and extended batteries • AC power supplies for different geographical areas • Desktop charger • Multicharger • Carrying cases • Headsets • Lock sets Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 48: Headset Information

    Beyond the physical, mechanical, and technical performance, the audio portion of a headset must sound good to you (the user) and to the party on the far end. Sound is subjective and Cisco cannot guarantee the performance of any headsets, but some of the headsets on the sites listed below have been reported to perform well on Cisco Unified IP Phones.

  • Page 49: Secure Phone With Lock Set And Cablelock

    Secure Phone with Lock Set and CableLock You can secure the phone to a desktop by ordering the lock set from Cisco. For more information, refer to the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessory Guide.
  • Page 50 Phone Installation Secure Phone with Lock Set and CableLock Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 51: Calling Features

    Hunt Groups, page 62 • Shared Line, page 62 • Line State (BLF), page 65 • Secure Calls, page 66 • Suspicious Call Trace, page 67 • Priority Call, page 68 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 52: Basic Call Options

    Procedure Step 1 Dial the phone number. Step 2 Press to place your call. Note that you do not hear dial tone. Related Topics Call Answering, on page 38 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 53: Place Call Using Speaker Mode

    Choose Hold. Step 2 Choose Options > NewCall. You hear dial tone. Step 3 Dial, redial, or speed dial a number. Related Topics Hold and Resume, on page 41 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 54: Dial Call From Phone Book

    Choose Missed Calls, Received Calls, or Placed Calls. Step 3 Press the number key for the listing or scroll to a listing and press Related Topics Call Logs, on page 71 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 55: Dial International Number

    Internal Phone Book, on page 79 Speed Dial, on page 56 Dial Configured Speed-Dial Number Use this procedure to dial a Line View speed-dial number, as set up on the web. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 56: Place Call With Existing Active Call (Different Line)

    Hold and Resume, on page 41 Place Call on Secondary Line Procedure Step 1 Press and scroll to another line. Step 2 Dial a number. Step 3 Press to make the call. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 57: Dial From Corporate Directory

    Your phone may be set up for the Multilevel Precedence and Preemption (MLPP) feature. MLPP enables you to give important calls a higher priority. To place an MLPP call: Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 58: Dial Personal Address Book (Pab) Entry

    FAC ensures that you are permitted to make the call. For more information, contact your system administrator. Procedure Step 1 Dial a number. Step 2 Press Step 3 After the tone, enter a CMC or an FAC. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 59: Place Extension Mobility Profile Call

    Procedure Step 1 Choose > Fast Dial Service (name can vary). Step 2 Scroll to or press the index number to find the entry. Step 3 Press Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 60: Call Answering

    You can stop an incoming call from ringing, and force it to forward to another phone number. The phone number that receives the call is the number set up as your no answer target number. This number can be your voicemail number or to another user's phone. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 61: Switch From Connected Call To Answer Ringing Call (Using Handset)

    Send Call Directly to Voicemail (Using Handset) Procedure Press iDivert. Related Topics Voice messages, on page 87 Answer Priority Call Using Handset Procedure Step 1 Disconnect the current call. Step 2 Press Answer or Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 62: Answer Priority Call Using Bluetooth Wireless Headset

    , EndCall, or Options > EndCall. Disconnect One Call, Preserve Another Call on Same Line Procedure Choose EndCall or Options > EndCall. If necessary, remove the call from hold first. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 63: Hold And Resume

    Engaging the Hold feature typically generates music or a beeping tone that the person on hold hears. Procedure Step 1 Make sure the call you want to put on hold is highlighted. Step 2 Press Hold. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 64: Remove Call From Hold On Current Line (Using Handset)

    From your other phone with the shared line, press Resume. Mute With Mute enabled, you can hear other parties on a call, but they cannot hear you. You can use Mute with the phone or a headset. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 65: Mute And Unmute Call

    Highlight the call that you want to switch to. Step 2 Press Resume. If there is an active call, it is placed on hold and the selected call is resumed. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 66: Switch Between Connected Calls On Differentlines

    Otherwise, your call will be placed on hold instead of transferred. • You cannot use Trnsfer to redirect a call on hold. To remove the call from hold before you transfer it, choose Resume. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 67: Transfer Call Without Talking To Transfer Recipient

    The two calls connect to each other and drop you from the call. Step 5 If you want to stay on the line with the callers, choose Options > Join. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 68: Redirect Call To Voicemail

    • Your phone may reject your attempt to set up Call Forward All directly on the phone if the target number that you enter would create a call forwarding loop or would exceed the maximum number of links that are permitted in a call forwarding chain. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 69: Set Up Call Forward All On Primary Line

    • DND does not affect intercom calls. • DND does not block priority calls. Priority calls always ring. • If both DND and AutoAnswer are enabled, only intercom calls are autoanswered. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 70: Turn On Dnd

    (applies to either DND option set): Set the alert to beep only, flash only, disable the alert, or choose None to use the alert setting that your system administrator configured. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 71: Conference Calls

    User Options, on page 125 Conference Calls Your Cisco Unified IP Phone allows you to talk simultaneously with multiple parties in a conference call. Conference Features You can create a conference in various ways, depending on your needs and the features that are available on your phone: •...

  • Page 72: End Participation In Conference

    Conference Participants List, on page 53 Create Conference by Joining Together Existing Calls on SingleLine Use this procedure when you want to connect calls that are on the same line. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 73: Create Conference By Joining Together Existing Calls On Multiple Lines

    If your phone does not support Join for calls on multiple lines, transfer the calls to a single line before using Join. Barge Conference You can create a conference by using cBarge to add yourself to a call on a shared line. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 74: Create Conference By Barging Call On Shared Line

    When you are ready to start the meeting, choose Options > MeetMe. Step 4 Dial the Meet Me conference number. Step 5 Press Participants can now join the conference by dialing in. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 75: Join Meet Me Conference

    You can remove participants only if you initiated the conference. Step 5 To remove the last person who entered the conference call, choose Options > RmLstC. You can remove participants only if you initiated the conference call. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 76: Verify Conference Call Security

    When using the intercom feature, be aware of the following: • From an intercom line, you can only dial other intercom lines. • You can use only one intercom line at a time. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 77: Place Intercom Call To Preconfigured Intercom Target

    When you hear the intercom-alert tone, handle the call in one of these ways: • Listen to the message in one-way audio. • Talk to the caller by pressing and selecting the intercom line. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 78: Speed Dial

    User Options web page. Up to six numbers (a combination of line and speed-dial numbers) can be displayed on the phone. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 79: Abbreviated Dial

    User Options, on page 125 Call Phone Book Contact Using Speed-Dial Hot Keys Procedure Step 1 Set up speed-dial hot keys from the Phone Book. Step 2 Perform one of the following actions: Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 80: Call Noncontact Numbers Using Speed Dial

    Subscribe to the Fast Dial service and set up Fast Dial codes from your User Options web pages. Step 2 To place a call, choose > Fast Dial service on your phone (exact name might vary). Step 3 Scroll to a listing and press Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 81: Make Line View Speed-Dial Call

    Choose Options > PickUp. If your phone supports autopickup, you are now connected to the call. Step 2 If the call rings on your phone, press Answer to connect to the call. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 82: Pick Up Call Outside Of Call Pickup Group

    You can park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco Unified Communications Manager system (for example, a phone at a coworker’s desk or in a conference room).

  • Page 83: Store And Retrieve Active Call Using Call Park

    Note the call park number that appears on your phone screen. Step 3 Press Step 4 Enter the call park number from any Cisco Unified IP Phone in your network to connect to the call. Direct, Store, and Retrieve Active Call at Directed Call Park Number Procedure Step 1 During a call, press Transfer.

  • Page 84: Hunt Groups

    Privacy is disabled. You can place and receive calls as usual on the shared line, even when the In Use Remote message or icon appears. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 85: Call Information And Barging

    Barge and Shared-Line Calls, on page 63 Privacy The Cisco Unified Wireless IP Phone has Privacy enabled by default. When Privacy is enabled, coworkers who share your line cannot see information about your calls. If you want coworkers who share your line to see information, you must disable the Privacy feature that is configured on your phone.

  • Page 86: View Shared Line Status

    • The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple shared lines and Privacy is enabled, coworkers cannot view or barge calls on any of your shared lines. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 87: Prevent Others From Viewing Or Barging Calls On Shared Line

    Line state icons display in the call logs, directory, and speed-dial lines. The following table describes the line state indicators displayed next to the line number. Icon Description Line is in use. Line is idle. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 88: Answer Call Ringing On Coworker's Phone Using Blf Pickup

    Authenticated call The identities of all phones participating in the call have been verified. Encrypted call The phone is receiving and transmitting encrypted audio (your conversation) within the Cisco IP network. Encrypted calls are also authenticated. Protected call The phone is receiving and transmitting encrypted audio (your conversation) with another phone. A protected call provides a similar level of security as an encrypted call, but adds additional security.

  • Page 89: Security Icons

    If you are on a suspicious of harassing call, choose Options > MCID. Your phone plays a tone and displays the message MCID successful. Your system administrator receives information about the call. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 90: Priority Call

    • An MLPP-enabled call retains its priority and preemptive status when you: ◦ Put the call on hold ◦ Transfer the call ◦ Add the call to a three-way conference ◦ Answer the call using PickUp Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 91: Make Priority (Precedence) Call

    Enter the MLPP access number (provided by your system administrator) followed by the phone number. Accept Higher-Priority Call Procedure Answer the call as usual. If necessary, end an active call first. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...
  • Page 92 Calling Features Accept Higher-Priority Call Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 93: Chapter 4 Call Logs And Directories

    ◦ The second logged entry is the name and number of the first completed call of a multiparty call received on your phone. • Individual entries in the log show the current line status. Related Topics Line State (BLF), on page 65 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 94: View Call Logs

    Highlight a call record. Step 4 Press Details to display information such as called number, calling number, time of day, and call duration (for placed and received calls only). Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 95: Erase Single Call Record

    Step 2 Press Clear to erase call logs, or choose Options > Exit. Directories Depending on configuration, your phone can provide access to a corporate directory and a personal directory. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 96: Corporate Directory

    Step 5 To edit the displayed number (to add or to remove a prefix), perform the following steps: a) Choose Options > EditDial followed by to reposition the cursor. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 97: Personal Directory

    Personal Directory Setup with Cisco Unified Communications Manager Release 4.3 and Later For information about how to set up and use the Personal Directory when connected to a Cisco Unified Communications Manager Release 4.3 or later system, refer to Customizing Your Cisco IP Phone on the Web at the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html...

  • Page 98: Search For Pab Entry

    Search for a PAB entry. Step 2 Scroll to the listing and press Select or Step 3 Choose Options > Delete. Step 4 Press OK to confirm the deletion or press Cancel. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 99: Edit Pab Entry

    Scroll to the listing and press Select or Step 3 Choose Options > Fast Dial. Step 4 Scroll to the Fast Dial code that you want to assign to the number and press Select or Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 100: Add New Fast Dial Code (Not Using Pab Entry)

    Search for a Fast-Dial code. Step 2 Scroll to the listing you want and press Select or Step 3 Press Dial. Step 4 Choose OK to complete the action. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 101: Delete Fast Dial Code

    Your system administrator can import up to 100 contacts into your Phone Book if they are stored in a file Note using XML or CSV format, such as your contacts in Microsoft Outlook or the Cisco Unified Wireless IP Phone 7920. For more information, contact your system administrator.

  • Page 102: Add Contact To Phone Book

    Add Contact to Phone Book • If you have contact information stored in another location (for example, in Microsoft Outlook or the Cisco Unified Wireless IP Phone 7920), ask your system administrator whether the file can be imported into your Phone Book.

  • Page 103: Change Name Or Company Information For Contact

    Other phone Step 4 Choose Options > Change. Step 5 Enter your changes. Step 6 When finished, press Options, and then choose Save to save the information or press Cancel. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 104: Search For Contact In Phone Book

    Options > Dial. The default primary number for a contact is the work phone. You can change the primary number to be any number for this contact. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 105: Dial Any Phone Number For Contact

    Press Options and select DeleteAll. Copy Phone Number from Call Log to New Phone Book Contact Procedure Step 1 Choose Step 2 Select one of the following items: • Missed Calls Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 106: Copy Phone Number From Call Log To Existing Phone Book Contact

    Step 4 Enter the First Name, Last Name, Nickname, and Company information. Step 5 When finished, choose Options > Save, and then select the phone type to store the number. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 107: Copy Phone Number From Directory To Existing Phone Book Contact

    Press and hold an unassigned speed-dial number for about 2 seconds, and then press Yes. The Phone Book main screen appears. Step 2 Highlight a contact and press Select to assign the speed dial to the primary number. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 108: Unassign Speed Dial

    Unassign Speed Dial Procedure Step 1 Choose > Speed Dials. Step 2 Highlight the assigned speed dial and press Delete. Step 3 Press Yes to confirm, or No to cancel. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 109: Chapter 5 Voice Messages

    C H A P T E R Voice messages You can use your Cisco Unified Wireless IP Phone to access a voicemail service. Your company determines the voicemail service that your phone system uses. For the most accurate and Note detailed information, refer to the documentation that came with your voicemail service.

  • Page 110: Listen To Voicemail Or Access The Voicemail System Menu

    The iDivert feature automatically transfers a call (including a ringing or held call) to your voicemail system. Callers hear your voicemail greeting and can leave you a message. Procedure Press iDivert. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 111: Chapter 6 Applications

    Bar Code Scanner, page 91 Cisco Extension Mobility Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own. After you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings.

  • Page 112: Log In To Em

    Your system administrator must set up the Push to Talk service, and then you must subscribe to the service. Your system administrator provides detailed information about how to use your Push to Talk service. Note Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 113: Use Push To Talk Service

    Java MIDlets are special applications that provide you with specific services. An example of a MIDlet would be the Bar Code Scanner application that is used by the Cisco Unified Wireless IP Phone 7926G. To use a MIDLet, you need to subscribe to the service. To access a MIDlet, you press the Applications button (on the left side of the phone).
  • Page 114 Applications Bar Code Scanner Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 115: Custom Ringtones

    C H A P T E R Phone Customization You can personalize your Cisco Unified Wireless IP Phone by adjusting sound settings, volume levels, display options, and keypad settings. You can also view your Network Profiles from the Settings menu.

  • Page 116: Phone Customization

    Step 4 Choose Options > Apply and select the line for the ringtone. appears by the selected line. Step 5 Press Save to make the change or press Cancel. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 117: Change Phone Alert Type

    Step 4 Press to increase the volume or to decrease the volume and hear a sample ring volume. Step 5 Press Save to make the change or press Cancel. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 118: Adjust Speaker Volume Level

    Press to increase the volume or to decrease the volume. Step 4 Press Save to make the change or press Cancel. Select Devices that Ring Ring output applies only to wired headsets, not Bluetooth headsets. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 119: Custom Phone Screen

    > Phone Settings > Customize Home Page. Step 2 Press Change. Step 3 Select Phone Book. Step 4 Press Save. The left softkey displays as Ph Book when the phone is idle. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 120: Set Up Left Softkey To Access Messages

    Select one of the following: • 10 Seconds • 30 Seconds (default setting) • 1 Minute • 2 Minutes Step 4 Press Save to make the change or press Cancel. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 121: Change Service Coverage Led Indication

    Change Font Size Procedure Step 1 Choose > Phone Settings > Display Settings. Step 2 Highlight Font Size, and then press or Change. Step 3 Select one of the following choices: Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 122: Keypad Settings

    Step 2 Select Any Key Answer. Step 3 Select Disable. Step 4 Press Save to make the change or press Cancel. Under the Any Key Answer option, Disabled appears. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 123: Keypad Automatic Lock

    Press any key and Unlock keypad? appears on the screen. Step 2 Press Unlock and then press OK. You must press the softkeys as soon as they appear, or the keypad remains locked. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 124: Turn Off Automatic Keypad Lock

    Plays tones when keys are pressed. Loud Plays louder tones when keys are pressed. icon appears next to your selection. Step 4 Press Save to make the change or press Cancel. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 125: Network Profile List

    Note you. Hardware Diagnostics You can perform various diagnostic functions on your phone. Check Keypad Button Functions You can verify that the keypad buttons are functional on your phone. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 126: Perform Audio Diagnostics

    You can run the Site Survey utility from the Diagnostics menu to verify that the access points (AP) are providing adequate coverage. For more information on using the Site Survey utility, see Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide.

  • Page 127: Additional Configuration Options

    Request a shared line. This allows you to use Shared Line, on page number for several phones one number for your desk phone and your wireless IP phone, for example. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...
  • Page 128 Ask your system administrator to set up the Privacy and Shared-Line with the same shared line to Privacy feature for those phones. Calls, on page view call information or join a call on the shared line Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 129: Chapter 8 Handset, Headset, And Speakerphone

    C H A P T E R Handset, Headset, and Speakerphone This section describes how to use the handset, headset, and speakerphone of your Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G. • Handset, Headset, and Speakerphone Actions, page 107 •...

  • Page 130: Use Handset

    Enable the Bluetooth setting on your phone. Step 2 Scan for a list of Bluetooth devices. Step 3 Select and pair the Bluetooth headset with the phone. Related Topics Bluetooth Wireless Headsets, on page 109 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 131: Use Speaker Mode

    • A Bluetooth device must remain within 10 m of the phone to keep the connection. • A Bluetooth device disconnects if the phone is turned off or if Bluetooth is disabled on the phone. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 132: Enable Or Disable Bluetooth On Phone

    Press Scan. A list of devices appears. Note It may take a few seconds for the scan to complete. Step 3 To rescan for a device, press Rescan from Scan Results. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 133: Pair Bluetooth Headset With Phone

    Select a headset from the list, press Options > Unpair. Step 3 Press Yes to confirm. The headset disconnects from the phone and is removed from the Device List. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 134: Disconnect Bluetooth Headset From Phone

    If a wired headset is connected to the phone, you cannot select the Bluetooth option even if the Note Bluetooth connected icon is displayed. To use the Bluetooth headset, you must first unplug the wired headset. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 135: Autoanswer

    If your phone is set up to use AutoAnswer in headset mode, calls are answered automatically only if the Wired Headset icon or the Bluetooth Enabled icon is in the phone status line. Otherwise, calls ring normally and you must manually answer them. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...
  • Page 136 Handset, Headset, and Speakerphone AutoAnswer Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 137: Cisco Unified Wireless Ip Phone 7925G Desktop Charger

    C H A P T E R Cisco Unified Wireless IP Phone 7925G Desktop Charger This chapter describes the Cisco Unified Wireless IP Phone 7925G Desktop Charger for use with Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G. •...
  • Page 138 Cisco Unified Wireless IP Phone 7925G Desktop Charger Cisco Unified Wireless IP Phone 7925G Desktop Charger Overview The following figure shows the Cisco Unified Wireless IP Phone 7925G docked in the Cisco Unified Wireless IP Phone 7925G Desktop Charger. Figure 1: Cisco Unified Wireless IP Phone 7925G docked in the charger The Cisco Unified Wireless IP Phone 7925G Desktop Charger supports the following phones: •...
  • Page 139 The spare battery charges only when the Cisco Unified Wireless IP Phone 7925G Desktop Charger is plugged into line power. The Cisco Unified Wireless IP Phone 7925G Desktop Charger supports Bluetooth Version 2.1 + Extended Data Rate (EDR) using Hands-free Version 1.5.

  • Page 140: Connect Charger To External Power

    Connect Charger to External Power Connect Charger to External Power Procedure Step 1 Connect one end of the power cord to the station, as shown in the following figure. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 141: Pair Charger And Wireless Phone

    The Power/Bluetooth Status LED lights green. Pair Charger and Wireless Phone After you have the Cisco Unified Wireless IP Phone 7925G Desktop Charger powered up, you must make the charger and your wireless phone communicate. This communication is called “pairing.” The phone and Cisco Unified Wireless IP Phone 7925G Desktop Charger communicate using Bluetooth technology.

  • Page 142: Dock Phone In Charger

    If the Bluetooth disconnects when the phone is docked, undock and dock the phone again. Before You Begin The Cisco Unified Wireless IP Phone 7925G Desktop Charger must be connected to an electrical outlet or have a charged, spare battery installed.
  • Page 143 If you are on a call when you dock the phone, • If the Cisco Unified Wireless IP Phone 7925G Desktop Charger is powered, there is a slight delay while the Bluetooth connection completes, and then the call continues using the Cisco Unified Wireless IP Phone 7925G Desktop Charger speaker.

  • Page 144: Undock Phone

    Use this procedure to install a spare battery so that it can be recharged. After the spare battery is fully charged, you can use it as a power source (for a limited time) for the Cisco Unified Wireless IP Phone 7925G Desktop Charger.

  • Page 145: Cisco Unified Wireless Ip Phone 7925G Desktop Charger Notes

    7925G Desktop Charger should be connected to an electrical outlet or a charged spare battery installed. • If an uncharged spare battery is in place, the station does not function. The Cisco Unified Wireless IP Phone 7925G Desktop Charger must be plugged into an electrical outlet, or a charged spare battery installed.
  • Page 146 Cisco Unified Wireless IP Phone 7925G Desktop Charger Cisco Unified Wireless IP Phone 7925G Desktop Charger Notes Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 147: Chapter 1 0 User Options

    C H A P T E R User Options Your Cisco Unified Wireless IP Phone is a network device that can share information with other network devices in your company, including your personal computer. You can use your computer to log in to your Cisco Unified Communications Manager User Options web pages, where you can control features, settings, and services for your wireless IP phone.

  • Page 148: Select Device After Log In

    Step 1 From the general menu, select your device type (phone model) in the Select a device drop-down list. The context-sensitive menu appears with options appropriate for the Cisco Unified Wireless IP Phone. Step 2 Make changes to the options for your Cisco Unified Wireless IP Phone.

  • Page 149: Subscribe To Service

    This section describes how to access your User Options web pages and how to subscribe to phone services when you are connected to a Cisco Unified Communications Manager Release 5.1 or later system. Use these sections for more details about accessing the User Options web pages and configuring features and subscribing to phone services.

  • Page 150: User Options Web Pages Usage

    User Options Web Pages Usage User Options Web Pages Usage This section describes how to log in and select a phone device for Cisco Unified Communications Manager Release 5.1 or later User Options web pages. Log In to User Options Web Pages...

  • Page 151: Configure Phone Settings

    Depending on configuration, your phone can support several speed-dial features that are set up from the web: • Line View Speed Dials • Abbreviated Dials • Fast Dials For help using speed-dial features, see Speed Dial, on page Note Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 152: Set Up Line View Speed-Dial Numbers

    You can also set up Fast Dials on your phone. See the Personal Directory, on page Personal Directory on Web The Personal Directory feature set that you can access on your computer consists of: • Personal Address Book (PAB) Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 153: Add New Pab Entry On Web

    Step 1 Choose User Options > Personal Address Book. Step 2 Specify search information and click Find. To locate all entries, leave search information blank and click Note Find. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 154: Edit Pab Entry On Web

    Use the Search Options area to find the appropriate PAB entry. Step 6 Click a phone number in the Search Results area. Step 7 Click Save. Related Topics Personal Directory on Web, on page 130 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 155: Assign Fast Dial Code To Phone Number (Without Using Pab Entry) On Web

    Step 5 Click Save. Delete Fast Dial Entry on Web Procedure Step 1 Search for a Fast Dial. Step 2 Select one or more entries. Step 3 Click Delete Selected. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 156: Address Book Synchronization Tool

    For example, “Customer Service” displays as …er Service on the screen. Step 6 Click Save. Search for Services on Web Procedure Step 1 Select a device. Step 2 Click Phone Services. Step 3 Click Find. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 157: Change Or End Services On Web

    Access Phone Service on Web The services available on your phone depend on the phone system configuration and the services you Note subscribed to. Ask your system administrator for more information. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 158: User Settings On Web

    Tips • Use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone. • Use your password to log in to your User Options web pages and Cisco Web Dialer on your personal computer. • For more information about these services, ask your system administrator.

  • Page 159: Change Language (Locale) For User Options Web Pages On Web

    • To learn about phone settings that you can access directly on your phone, see Phone Customization, on page You cannot change the Ring Settings for the phone from the User Options web pages. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 160: Set Up Call Forwarding Per Line On Web

    If the label contains more than 11 characters, use a shorter name because labels are shortened from the left. For example, “Customer Service” displays as …er Service on the screen. Step 5 Click Save. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 161: Cisco Webdialer

    Features and Services Setup From Web Cisco WebDialer Cisco WebDialer allows you to make calls on your wireless IP phone to directory contacts by clicking items in a web browser. Your system administrator must configure this feature for you. Use Web Dialer with User Options Directory...

  • Page 162: Set Up, View, Or Change Web Dialer Preferences

    Do not display call confirmation If selected, prompts WebDialer to suppress the Make Call page. This page appears by default after you click a phone number in a Web-Dialer-enabled online directory. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 163: Troubleshooting

    C H A P T E R Troubleshooting This section provides troubleshooting information for your Cisco Unified Wireless IP Phone. • General Troubleshooting, page 141 • Phone Administration Data, page 143 • Use Quality Reporting Tool, page 144 • Cisco Unified Wireless IP Phone 7925G Desktop Charger Problems, page 144 General Troubleshooting This section provides information to help you troubleshoot general problems with your phone.
  • Page 164 When your barge attempt fails for this reason, your phone plays a fast busy tone. • You cannot barge a call on another Cisco Unified Wireless IP Phone. You are disconnected You are disconnected from a call that you joined using Barge if the call is put from a call that you joined on hold, transferred, or turned into a conference call.

  • Page 165: Phone Administration Data

    Step 1 Choose > Status. Step 2 Select the status item that you want to view. Access Phone Call and Voice Quality Information Procedure Choose > Status > Call. Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...

  • Page 166: Use Quality Reporting Tool

    The Power/Bluetooth Status LED is unlit. Cause The Cisco Unified Wireless IP Phone 7925G Desktop Charger is not plugged into line power. If the Battery LED is also unlit, you cannot use the Cisco Unified Wireless IP Phone 7925G Desktop Charger.

  • Page 167: Battery Led

    Problem The Battery LED is unlit. Cause No spare battery is installed in the Cisco Unified Wireless IP Phone 7925G Desktop Charger, or battery is not making contact correctly. Solution If a battery is not installed, this situation is normal. If a battery is installed, remove the battery and place it back into the charger.
  • Page 168 Battery LED Cause The Cisco Unified Wireless IP Phone 7925G Desktop Charger is running on the power from the spare battery. When the Battery LED flashes amber-yellow, the spare battery charge is low. When the amber-yellow Battery LED is dimming, the spare battery charge is rapidly depleting.

  • Page 169: Appendix A Warranty

    Cisco one-year limited hardware warranty terms Special terms apply to your hardware warranty and services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at the following URL: http://www.cisco.com/en/US/docs/general/warranty/English/1Y1DEN__.html...
  • Page 170 Warranty Cisco one-year limited hardware warranty terms Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide...
  • Page 171 ID multiple parties on button 5, 10, 12, 109 muting answer/send parking application picking up left softkey placing 30, 33 mute prioritizing navigation 5, 10 redirecting while ringing Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide IN-1...
  • Page 172 74, 139 forwarding calls using options for using from Communications Manager web page handset desktop charger 27, 115, 122 adjusting volume Battery LED using Bluetooth Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide IN-2...
  • Page 173 Cisco Unified Wireless IP Phone Intercom Malicious Call Identification (MCID) intercom line Meet Me conference 49, 52 menu accessing items accessing main menus using Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide IN-3...
  • Page 174 7, 10, 12, 16, 97 choosing per line 93, 95 active call ringer 93, 95 changing display brightness volume 93, 95 changing display timeout changing language Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide IN-4...
  • Page 175 93, 95, 122 suspicious calls adjusting 93, 95 tracing desktop charger switching calls volume button 5, 12 and desktop charger description Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide IN-5...
  • Page 176 Index volume button (continued) wired headset using icon port using wireless headset 108, 109 using wireless network data warnings locating warranty information Web Dialer Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide IN-6...

This manual is also suitable for:

7925g-ex7926g

Table of Contents