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Lenovo ThinkStation E20 4215 User Manual
Lenovo ThinkStation E20 4215 User Manual

Lenovo ThinkStation E20 4215 User Manual

Lenovo thinkstation e20 4215: user guide
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ThinkStation
User Guide
Machine Types: 4215, 4219, 4220, 4221, and 4222

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Summary of Contents for Lenovo ThinkStation E20 4215

  • Page 1 ThinkStation User Guide Machine Types: 4215, 4219, 4220, 4221, and 4222...
  • Page 3 ThinkStation User Guide...
  • Page 4 First Edition (February 2010) © Copyright Lenovo 2010. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 5: Table Of Contents

    Important safety information ..v Chapter 1. Product overview ..1 Features . Specifications . Software overview . Software provided by Lenovo Adobe Reader . Antivirus software . Locations Locating connectors on the front of your computer 7 Locating connectors on the rear of your computer 8 Locating components .
  • Page 6 Lenovo Welcome Safety and Warranty . Lenovo Web site (http://www.lenovo.com). Help and service Using the documentation and diagnostic programs . Calling for service . Using other services Purchasing additional services . User Guide . 69 Appendix. Notices ..73 .
  • Page 7: Important Safety Information

    If you no longer have a copy of the ThinkStation Safety and Warranty Guide, you can obtain a Portable Document Format (PDF) version from the Lenovo site at: http://www.lenovo.com/support ©...
  • Page 8 User Guide...
  • Page 9: Chapter 1. Product Overview

    Microphone connector and headphone connector on the front panel v Internal speaker (installed in some models) Connectivity v 100/1000 Mbps integrated Ethernet controller v PCI Fax modem (some models) © Copyright Lenovo 2010 ™ i3 microprocessor ® microprocessor ®...
  • Page 10 System management features v Ability to store power-on self-test (POST) hardware test results v Automatic power-on startup v Intel Active Management Technology (AMT) v Intel Hyper-Threading technology (some models) v Intel Rapid Storage Technology (RST) v Preboot Execution Environment (PXE) v Rapid Storage Technology (RST) v System Management (SM) Basic Input/Output System (BIOS) and SM software v Wake on LAN...
  • Page 11 1. The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
  • Page 12: Specifications

    Specifications This section lists the physical specifications for your computer. Dimensions Width: 174.8 mm (6.88 inches) Height: 425.2 mm (16.74 inches) (floor to top of handle) Depth: 430.8 mm (16.96 inches) Weight Maximum configuration: 11.2 kg (24.7 lbs) Environment Air temperature: Operating: 10°...
  • Page 13: Software Overview

    Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built-in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer. Note: The Lenovo Welcome program is only available on computers preinstalled with the Windows 7 operating system or the Windows Vista operating system from Lenovo.
  • Page 14: Adobe Reader

    This diagnostic program works through the Windows operating system to diagnose hardware problems and report operating-system-controlled settings that can cause hardware failures. See “Lenovo System Toolbox” on page 64 for more information. Note: The Lenovo System Toolbox program is only available on computers preinstalled with the Windows Vista operating system or the Windows XP operating system from Lenovo.
  • Page 15: Locations

    Locations Locating connectors on the front of your computer Figure 1 shows the locations of the connectors on the front of your computer. Figure 1. Front connector locations 1 USB connector 2 Headphone connector 3 Microphone connector 4 USB connector Chapter 1.
  • Page 16: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 2 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2.
  • Page 17 Connector Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer. Audio line-out connector Used to send audio signals from the computer to external devices, such as powered stereo speakers (speakers with built-in...
  • Page 18: Locating Components

    Locating components Figure 3 shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 14. Figure 3. Component locations 1 Microprocessor, heat sink, and heat sink fan assembly 2 Memory module 3 Optical drive 4 Card reader...
  • Page 19: Locating Parts On The System Board

    Locating parts on the system board Figure 4 shows the locations of the parts on the system board. Figure 4. System board part locations 1 4-pin power connector 2 Microprocessor 3 Microprocessor fan connector 4 DIMM 2 5 DIMM 1 6 DIMM 4 7 DIMM 3 8 Thermal sensor connector...
  • Page 20 Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. Figure 5 shows the locations of the drive bays. Figure 5. Drive bay locations The following list describes the type and size of the drive that you can install in each bay: 1 Bay 1 - Maximum height: 43.0 mm (1.7 inches) 2 Bay 2 - Maximum height: 43.0 mm (1.7 inches)
  • Page 21: Chapter 2. Installing Or Replacing Hardware

    ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
  • Page 22: Installing External Options

    “Important safety information” in the ThinkStation Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.
  • Page 23: Removing And Reinstalling The Front Bezel

    Warranty Guide that came with your computer. To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1.
  • Page 24: Installing Or Replacing A Pci Card

    Warranty Guide that came with your computer. To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a PCI card. Your computer has two standard PCI card slots, one PCI Express x1 card slot, and one PCI Express x16 graphics card slot.
  • Page 25 2. At the rear of the computer, press the release button 1 to open the card latch Figure 8. Opening the PCI card latch Chapter 2. Installing or replacing hardware...
  • Page 26 3. If you are installing a PCI card, remove the appropriate metal slot cover. If you are replacing an old PCI card, grasp the old card that is currently installed and gently pull it out of the slot. Figure 9. Removing a PCI card Note: The card fits tightly into the card slot.
  • Page 27: Installing Or Replacing A Memory Module

    Warranty Guide that came with your computer. To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module. Your computer has four slots for installing or replacing memory modules that provide up to a maximum of 16 GB system memory.
  • Page 28 v Use 1 GB, 2 GB, or 4 GB memory modules in any combination up to a maximum of 16 GB. v Install memory modules in the sequence of DIMM 1, DIMM 3, DIMM 2, and DIMM 4. See “Locating parts on the system board” on page 11. To install or replace a memory module, do the following: 1.
  • Page 29: Installing Or Replacing The Optical Drive

    Warranty Guide that came with your computer. To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace the optical drive. To install or replace an optical drive, do the following: 1.
  • Page 30 v If you are replacing an optical drive, disconnect the signal cable and the power cable from the rear of the optical drive, press the blue release button, and then slide the optical drive out of the front of the computer. Figure 14.
  • Page 31 5. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 16. Installing the optical drive 6. Connect the signal cable and the power cable to the new optical drive. Figure 17.
  • Page 32: Replacing The Power Supply Assembly

    8. Install and tighten the four screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. 9. Reconnect the power supply assembly cables to the system board and each of the drives.
  • Page 33: Replacing The Heat Sink And Fan Assembly

    “Important safety information” in the ThinkStation Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink and fan assembly.
  • Page 34 5. Carefully remove the four screws 1 that secure the heat sink and fan assembly to the system board. Note: Carefully remove the four screws from the system board to avoid any Figure 19. Removing the heat sink and fan assembly 6.
  • Page 35: Replacing The Primary Hard Disk Drive

    Warranty Guide that came with your computer. To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the primary hard disk drive. To replace the primary hard disk drive, do the following: 1.
  • Page 36 6. Pull on the blue handle 3 to release and remove the hard disk drive from the drive cage. 7. Flex the sides of the blue bracket to remove the hard disk drive from the bracket. 8. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive.
  • Page 37: Replacing The Secondary Hard Disk Drive

    Warranty Guide that came with your computer. To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the secondary hard disk drive. Not all computers have the secondary hard disk drive.
  • Page 38 To replace the secondary hard disk drive, do the following: 1. Remove the computer cover. See “Removing the computer cover” on page 14. 2. Locate the secondary hard disk drive. See “Locating internal drives” on page 3. Disconnect the signal cable and the power cable from the hard disk drive. 4.
  • Page 39 7. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive.
  • Page 40: Replacing The Card Reader

    Warranty Guide that came with your computer. To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the card reader. To replace the card reader, do the following: 1.
  • Page 41 2. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 15. 3. Disconnect the card reader cable from the front USB connector on the system board. See “Locating parts on the system board” on page 11. Note: If your computer has a secondary hard disk drive installed, remove the secondary hard disk drive to get easier access to the front USB connector on the system board.
  • Page 42: Replacing The Front Fan Assembly

    Warranty Guide that came with your computer. To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front fan assembly. Note: Not all computers have the front fan assembly.
  • Page 43 4. Release the two tabs 1 that attach the front fan assembly to the chassis as shown and then completely remove the front fan from the chassis. Figure 28. Removing the front fan assembly Chapter 2. Installing or replacing hardware...
  • Page 44 5. Insert the two tabs 2 of the new front fan assembly into the corresponding holes in the chassis, and press the other two tabs 1 through the holes until the front fan assembly is secured in place. Figure 29. Installing the front fan assembly 6.
  • Page 45: Replacing The Rear Fan Assembly

    Warranty Guide that came with your computer. To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the rear fan assembly. To replace the rear fan assembly, do the following: 1.
  • Page 46: Replacing The Keyboard

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkStation Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support User Guide...
  • Page 47: Replacing The Mouse

    “Important safety information” in the ThinkStation Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkStation Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the mouse. To replace the mouse, do the following: 1.
  • Page 48: Completing The Parts Replacement

    3. Disconnect the old mouse cable from the computer. Note: Your mouse might be connected to a PS/2 mouse connector 1 or a Figure 33. Mouse connectors 4. Connect a new mouse cable to the appropriate connector on the computer. What to do next: v To work with another piece of hardware, go to the appropriate section.
  • Page 49: Installing Security Features

    9. To update your configuration, refer to Chapter 4, “Using the Setup Utility program,” on page 53. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 50: Integrated Cable Lock

    The cable lock also locks the buttons used to remove the computer cover. This is the same type of lock used with many notebook computers. You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support...
  • Page 51: Padlock

    Padlock Your computer is equipped with a padlock loop so that the cover cannot be removed when a padlock is installed. Figure 36. Installing a padlock Password protection To deter unauthorized use of your computer, you can use the Setup Utility program to set a password.
  • Page 52 6. Turn on the computer and leave it on for approximately 10 seconds. Then, turn off the computer by holding the power switch for approximately five seconds. 7. Repeat step 1 and step 2. 8. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2).
  • Page 53: Chapter 3. Recovery Information

    Chapter 3. Recovery information This chapter will help you get familiar with recovery solutions provided by Lenovo. This chapter explains when and how to use the following recovery methods: v Creating and using recovery media v Performing backup and recovery operations...
  • Page 54: Using Recovery Media

    v To create Product Recovery discs on the Windows Vista operating system, click Start → All Programs → ThinkVantage → Create Product Recovery Media. Then, follow the instructions on the screen. v To create Product Recovery discs on the Windows XP operating system, click Start →...
  • Page 55: Performing Backup And Recovery Operations

    To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start → All Programs → Lenovo ThinkVantage Tools → Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 56: Using The Rescue And Recovery Workspace

    Windows Vista operating system or the Windows XP operating system, do the following: 1. From the Windows desktop, click Start → All Programs → ThinkVantage → Rescue and Recovery. The Rescue and Recovery program opens. 2. From the Rescue and Recovery main window, click Launch advanced Rescue and Recovery.
  • Page 57: Creating And Using Rescue Media

    To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start → All Programs → Lenovo ThinkVantage Tools → Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 58: Using Rescue Media

    To create a rescue medium on the Windows Vista operating system or the Windows XP operating system, do the following: 1. From the Windows desktop, click Start → All Programs → ThinkVantage → Create Recovery Media. The Create Rescue and Recovery Media window opens.
  • Page 59: Creating A Recovery Repair Diskette

    Device drivers for factory-installed devices are located in the SWTOOLS\DRIVERS subdirectory on the computer hard disk drive (usually drive C:). The latest device drivers for factory-installed devices are also available at http://www.lenovo.com/ support. Other device drivers are on the software media that come with individual devices.
  • Page 60: Setting A Rescue Device In The Startup Sequence

    4. Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO. 5. Open the appropriate device subfolder. 6. Do one of the following: v In the device subfolder, look for a README.txt file or a file with the .txt extension.
  • Page 61: Copyright Lenovo

    You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. © Copyright Lenovo 2010 Setup Utility program menu will not be displayed until you type the correct password. For more information, see “Using passwords.”...
  • Page 62: Password Considerations

    Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised. To set a strong password, use the following guidelines: v Have at least eight characters in length v Contain at least one alphabetic character and one numeric character v Setup Utility program and hard disk drive passwords are not case sensitive...
  • Page 63: Enabling Or Disabling A Device

    Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices: Floppy Driver A USB Setup SATA Controller External SATA Port To enable or disable a device, do the following: 1.
  • Page 64: Selecting Or Changing The Startup Device Sequence

    Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 53. 2. From the Setup Utility program main menu, select Startup. 3.
  • Page 65: Chapter 5. Configuring Raid

    ROM configuration utility during the computer startup. 2. Use the up and down arrow keys to select Create RAID Volume and press Enter. 3. Type a proper RAID Volume name in the Name field and press Tab. © Copyright Lenovo 2010...
  • Page 66: Deleting Raid Volumes

    4. Use the arrow keys to select a RAID level in the RAID Level field and press Tab. 5. If appropriate, use the arrow keys to select a Stripe Size in the Stripe Size field and press Tab. 6. Type a volume size in the Capacity field and press Tab. 7.
  • Page 67: Chapter 6. Updating System Programs

    Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST/BIOS updates are available in a TXT file that is included with the update files. For most models, you can download either an update program to create a system-program-update (flash) disc or an update program that can be run from the operating system.
  • Page 68: Updating (Flashing) Bios From Your Operating System

    6. Follow the instructions on the screen to complete the update. Updating (flashing) BIOS from your operating system Note: Because Lenovo makes constant improvements to the Web site, the Web page contents are subject to change without notice, including the contents referenced in the following procedure.
  • Page 69 Note: The recovery session will take two to three minutes. During this time you will hear a series of beeps. 11. After the recovery session is completed, the series of beeps will end, and the system will automatically turn off. Remove the disc from the optical drive before the system completely turns off.
  • Page 70 User Guide...
  • Page 71: Chapter 7. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkStation Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone.
  • Page 72: Diagnostic Programs

    2. If you are unable to isolate and repair the problem yourself after running the diagnostic programs, save and print the log files created by the diagnostic programs. You will need the log files when you speak to a Lenovo technical support representative.
  • Page 73: Pc-Doctor For Rescue And Recovery

    Lenovo troubleshooting center, update system drivers, and review system information. To run the Lenovo System Toolbox program, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the Lenovo System Toolbox help system.
  • Page 74: Cleaning The Mouse

    1. Download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program from: http://www.lenovo.com/support 2. Use any CD/DVD burning software to create a diagnostic disc with the ISO image. Running the diagnostic program from a diagnostic disc This section provides instructions on how to run the diagnostic program from a diagnostic disc that you created.
  • Page 75: Non-Optical Mouse

    To clean the optical mouse, do the following: 1. Turn off your computer. 2. Disconnect the mouse cable from the computer. 3. Turn the mouse upside down to look at the lens. a. If there is a smudge on the lens, gently clean the area with a plain cotton-tipped swab.
  • Page 76 4. Place your hand over the retainer ring and ball 2 , and then turn the mouse right-side up, so that the retainer ring and ball fall out into your hand. 5. Wash the ball in warm, soapy water then dry it with a clean cloth. 6.
  • Page 77: Chapter 8. Getting Information, Help, And Service

    Lenovo ThinkVantage Tools. Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built-in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer. © Copyright Lenovo 2010...
  • Page 78: Safety And Warranty

    Lenovo Web site (http://www.lenovo.com) The Lenovo Web site provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You can also do the following: v Shop for desktop, workstation, and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers.
  • Page 79: Calling For Service

    You must retain your proof of purchase to obtain warranty service. For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the ThinkStation Safety and Warranty Guide that comes with your computer.
  • Page 80: Purchasing Additional Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com User Guide...
  • Page 81: Appendix. Notices

    Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
  • Page 82: Television Output Notice

    Macrovision Corporation. Reverse engineering or disassembly is prohibited. European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo PS/2...
  • Page 83: Index

    50 DisplayPort connector 9 documentation, using 70 drivers, device 41 drives bays 11 specifications 11 © Copyright Lenovo 2010 DVI connector 9 environment, operating 4 Ethernet 1 Ethernet connector 9 exiting, Setup Utility 56 expansion 2...
  • Page 84 9 keyboard, replacing 38 Lenovo System Toolbox 64 Lenovo ThinkVantage Toolbox 64 Lenovo ThinkVantage Tools 69 Lenovo Web site 70 Lenovo Welcome 5, 69 locating components 10 media, creating and using recovery media 45 media, creating and using rescue 49...
  • Page 85 50 rescue media, creating and 49 Setup Utility 53 VGA monitor connector 9 video subsystem 1 viewing and changing settings 53 warranty information 70 Web site, Lenovo 70 workspace, backup and recovery 48 Index...
  • Page 86 User Guide...
  • Page 88 Part Number: 71Y8009 Printed in USA (1P) P/N: 71Y8009...

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