Contents Contents Contents ................................2 Introduction ................................4 Conventions Used in This Document ........................5 Notations used in the text ........................5 Optical disk drive ..........................5 Hard disk drive ............................ 5 Removal Media ........................... 5 Abbreviations of Operating Systems ....................6 About description of model names ......................
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Contents 4. Setting up for Maintenance ..........................74 4.1 Specifying Memory Dump Settings (Debug Information) ............74 4.2 How to Create a User-mode Process Dump File ............... 79 5. Backup of system information ........................80 Chapter 2 Maintenance ............................ 81 1.
Introduction Introduction Thank you for purchasing our product. When using the EXPRESSBUILDER E8.10-010.05 (3.81.2), see this manual before installing Windows. Please read carefully the instructions and keep this document for your future reference. Installation Guide (Windows Server 2016)
Conventions Used in This Document Conventions Used in This Document Notations used in the text The symbols used in this document include the following: Important Indicates critical items that must be followed when handling hardware or operating software. If the procedures described are not followed, hardware failure, data loss, and other serious malfunctions could occur.
The following models are supported by this document. If not mentioned especially, the contents is for all models. When the contents differs by model, each contents are described with model name. Supported model is as follows. Express5800/R120i-1M Express5800/R120i-2M Express5800/R120h-1M, R120h-1M (2nd-Gen), R120h-1M (3rd-Gen)
Trademarks Trademarks Microsoft, Windows, and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States. Broadcom, NetXtreme, LiveLink, Smart Load Balancing are registered trademarks or trademarks of the Broadcom Corporation in the U.S.
License Notification License Notification Open source software of following license is included in the part of this product (system ROM). UEFI EDK2 License The MIT License Agreement PNG Graphics File Format Software End User License Agreement zlib End User License Agreement License sentence UEFI EDK2 License...
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License Notification THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
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License Notification PNG Graphics File Format Software End User License Agreement --------------------------------------------------------------------------- Copyright (c) 1998-2001 Greg Roelofs. All rights reserved. This software is provided "as is," without warranty of any kind, express or implied. In no event shall the author or contributors be held liable for any damages arising in any way from the use of this software.
4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative. 5. Regardless of article 4, NEC Corporation assumes no responsibility for effects resulting from your operations. 6. The sample values used in this document are not actual values.
NEC Express5800 Series Installing Windows This manual explains the setup procedure for a physical environment. Read through this chapter to set up the Windows correctly. 1. Information of Windows Installation Describes Supported Windows OS and mass storage controllers which is supported by EXPRESSBUILDER/Starter Pack.
Refer to the following web site for the Hyper-V setting and the installation procedure of the guest OS and so on. https://www.58support.nec.co.jp/global/download/w2016/hyper-v/hyper-v-ws2016.html If your virtualization infrastructure is not Hyper-V: Refer to the manual provided by virtualization infrastructure vendor to prepare the virtual environment.
Chapter 1 Installing Windows 1. Information of Windows Installation Starting EXPRESSBUILDER Use EXPRESSBUILDER to reconfigure RAID arrays or re-install the OS. For details, see Chapter 2 (3. Details of EXPRESSBUILDER) in Maintenance Guide or Chapter 1 (4. Details of EXPRESSBUILDER) in Maintenance Guide (Common). Usage Remove a CD/DVD and removable media from the server, restart the server and press <F10>...
The table below lists the controllers for this server, supported by EXPRESSBUILDER/Starter Pack. If a controller not mentioned below is connected, set it up while referring to the instructions supplied with the controller. Express5800/R120i-1M, R120i-2M R120i-1M R120i-2M RAID controller supporting the installation of OS at EXPRESSBUILDER ...
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Chapter 1 Installing Windows 1. Information of Windows Installation Express5800/R120h-1M, R120h-2M (2nd-Gen) (3rd-Gen) RAID controller supporting the installation of OS at EXPRESSBUILDER Onboard RAID Controller N8103-189 RAID Controller (RAID 0/1) ...
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Chapter 1 Installing Windows 1. Information of Windows Installation Express5800/R120h-1E, R120h-2E R120h-1E R120h-2E RAID controller supporting the installation of OS at EXPRESSBUILDER Onboard RAID Controller N8103-189 RAID Controller (RAID 0/1) N8103-190 RAID Controller (2GB, RAID 0/1/5/6) N8103-191 RAID Controller (4GB, RAID 0/1/5/6) ...
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Chapter 1 Installing Windows 1. Information of Windows Installation Express5800/T120h T120h RAID controller supporting the installation of OS at EXPRESSBUILDER Onboard RAID Controller N8103-189 RAID Controller (RAID 0/1) N8103-190 RAID Controller (2GB, RAID 0/1/5/6) N8103-191 RAID Controller (4GB, RAID 0/1/5/6) N8103-192 RAID Controller (RAID 0/1) N8103-193 RAID Controller (2GB, RAID 0/1/5/6) N8103-194 RAID Controller (4GB, RAID 0/1/5/6)
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Chapter 1 Installing Windows 1. Information of Windows Installation Express5800/R110j-1 R110j-1 RAID controller supporting the installation of OS at EXPRESSBUILDER Onboard RAID Controller N8103-192 RAID Controller (RAID 0/1) N8103-193 RAID Controller (2GB, RAID 0/1/5/6) Other options N8103-196 RAID Controller (2GB, RAID 0/1/5/6)...
Chapter 1 Installing Windows 1. Information of Windows Installation Supported Optional LAN board The table below lists the optional LAN boards for this server, supported by Starter Pack. Express5800/R120i-1M, R120i-2M R120i-1M R120i-2M N8104-206 Quad Port 1000BASE-T LOM Card ...
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Chapter 1 Installing Windows 1. Information of Windows Installation Express5800/R120h-1M, R120h-2M (2nd-Gen) (3rd-Gen) N8104-171 Quad Port 1000BASE-T LOM Card N8104-172 Quad Port 1000BASE-T LOM Card N8104-173 Dual Port 10GBASE-T LOM Card ...
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Chapter 1 Installing Windows 1. Information of Windows Installation Express5800/R120h-1E, R120h-2E R120h-1E R120h-2E N8104-171 Quad Port 1000BASE-T LOM Card N8104-172 Quad Port 1000BASE-T LOM Card N8104-173 Dual Port 10GBASE-T LOM Card N8104-175 Dual Port 10GBASE-T LOM Card ...
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Chapter 1 Installing Windows 1. Information of Windows Installation Express5800/T120h T120h N8104-178 Dual Port 1000BASE-T Adapter N8104-179 Quad Port 1000BASE-T Adapter N8104-180 Dual Port 1000BASE-T Adapter N8104-181 Quad Port 1000BASE-T Adapter N8104-182 Dual Port 10GBASE-T Adapter ...
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Chapter 1 Installing Windows 1. Information of Windows Installation Express5800/R110j-1 R110j-1 N8104-171 Quad Port 1000BASE-T LOM Card N8104-172 Quad Port 1000BASE-T LOM Card N8104-173 Dual Port 10GBASE-T LOM Card N8104-176 Dual Port 10GBASE SFP+ LOM Card ...
Chapter 1 Installing Windows 2. Flow of Windows Installation Flow of Windows Installation Read a proper section to install Windows according to the following figure. Start Which installation method is chosen? Rapid Setup Manual install Windows Server 2016 Chapter 1 (3.2) Windows Server 2016 Chapter 1 (3.3) Setting up for maintenance...
Chapter 1 Installing Windows 3. Installing Windows Server 2016 Installing Windows Server 2016 Precautions of Windows Server 2016 Installation Read the precautions explained this section before installing. : Rapid Setup : Manual Installation BIOS setting Change Boot Mode to UEFI Mode. ―...
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 ― If your system has 64 or more logical CPU per 1 processor, set one of the following settings. For details, see Chapter 1 (1. System Utilities) in Maintenance Guide (Common). If [Sub-NUMA Clustering] is [Disabled] System Configuration >...
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 ― Setup when mass memory is installed If mass memory is installed in your system, the large size of paging file is required at installation, and the partition size for storing debug information (dump file) cannot be allocated. If you fail to create the partition, allocate the required size to multiple disks according to the following steps.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Example of incorrect setting 1 C : Paging file whose size is smaller than the installed memory size D : Paging file whose size is "installed memory size + 400 MB* " or more →...
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 System partition size ― The system partition size can be calculated by using the following formula. Size required to install the OS + paging file size + dump file size + application size Desktop Experience Size required to install the OS 15,200 MB...
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 If the partition size for installing Windows is smaller than the recommended size, expand the partition size or add another hard disk drive. When installing using Rapid Setup Tips The Windows OS creates three partitions at the head of the hard disk drive. —...
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3. Installing Windows Server 2016 Windows Server 2016 Hyper-V support Refer to the following web site for information related to Windows Server 2016 Hyper-V. ― https://www.58support.nec.co.jp/global/download/w2016/hyper-v/hyper-v-ws2016.html Using BitLocker If using BitLocker, note the following. ― Be sure to keep the recovery password secure. Do not keep it near a server running BitLocker.
Chapter 1 Installing Windows 3. Installing Windows Server 2016 Rapid Setup This section describes how to install Windows Server 2016 with Rapid Setup . Important Setup will delete all data of the hard disk drive. Disconnect hard disk drives from the RAID controller that is not to be setup.
Prepare the following media and instruction manuals before starting setup. Either of the following OS installation media NEC operating system installation media (hereafter referred to as Backup DVD-ROM) Microsoft operating system installation media (hereafter referred to as Windows Server 2016 DVD-ROM) ...
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Only when running an OS for the first time, operating environment of EXPRESSBUILDER is set. When the following screen appears, click "First Time Set Up Wizard". When setting is completed, the process proceed to step 3. For details of EXPRESSBUILDER and "FIRST TIME SET UP WIZARD", see Chapter 2 (3.Deltails of EXPRESSBUILDER) in Maintenance Guide.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Select DVD Configuration. When the message appears in the lower left of the screen, click "×" to close it. Note When choosing DVD Configuration or File on a USB drive, click ">" icon after setting the media.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 When you select "DVD Configuration" and connected multiple optical disk drive, next screen is displayed. Select the optical disk drive in which the OS installation media was inserted. Click connect of the lower right of the screen. Mounted RAID controller is automatically recognized.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Note If you are using an onboard RAID controller, recognizing hard disk drive may take some time. When the following message displays, click [Exit], wait 3-4 minutes and retry Rapid Setup. When the problem does not solve, confirm the installation of the hard disk drive and the connection of the cables.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Storage controller Choose the RAID controller of installation destination. Partition of the OS volume Specify the any partition size, and then remove the choice of Use Recommended Partition. Enter the partition size of Basic data partition to installation destination (Unit: MB *), or specify it with percentage.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 9. Confirm the license terms. Click I accept the license terms if you accept this license, and then click Next. Tips If a choosing installation OS screen appears, the inserted OS media is different from the setting of step 7.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 10. The following screen appears depending on the setting of Step 7. Desktop Experience Type a password and click Finish. Tips If you entered a password in step 7, this screen is not displayed. After signing in, installation automatically resumes.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Enter the password and press <Enter> key. Windows Server 2016 starts. Server Core Press <Ctrl> + <Alt> + <Delete> keys to unlock. Tips If you entered a password in step 7, this screen is not displayed. Type a new password and press <Enter>...
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Windows Server 2016 starts. Refer to the following website for more details. Tips Configure and Manage Server Core Installations https://technet.microsoft.com/us-en/library/jj574091.aspx 11. After signing in, installation automatically resumes. After installation is complete, the system automatically restarts. 12.
Chapter 1 Installing Windows 3. Installing Windows Server 2016 Manual Installation This section describes how to install Windows Server 2016 with Manual option. Important Disconnect hard disk drives from the RAID controller that is not to be setup. Note “Manual Installation” installs OS without EXPRESSBUILDER. 3.3.1 Setup flow Start 3.1 Precautions of Windows Server 2016 Installation...
Prepare the following media and instruction manuals before starting setup. Either of the following OS installation media NEC operating system installation media (hereafter referred to as Backup DVD-ROM) Microsoft operating system installation media (hereafter referred to as Windows Server 2016 DVD-ROM) ...
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Click Next. Click Install now. If the following message is displayed: Go to Step 6. If the following message is not displayed: Go to Step 8. Loading the driver The necessary media driver for the PC in use could not be found. Types of media drivers include DVD, USB, and hard disk drivers.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Type the product key, and then click Next. Tips If you are using Backup DVD-ROM, this screen does not appear. Choose an operating system you want to install and click Next. Options are displayed depending on the installation media you are using.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 10. Read the license terms carefully. If you agree, check I accept the license terms and click Next. 11. Select Custom: Install Windows only (advanced). 12. The “Select Windows installation location” screen is displayed. If the driver was loaded in steps 6 and 7, or if the onboard RAID controller is not in use, proceed to step 15.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 14. Select the following driver from the displayed list of drivers, and click Next. ︓HPE Smart Array S100i SR Gen10 SW RAID onboard RAID Controller RAID Controller (N8103-189/192) ︓HPE Smart Array E208i-a SR Gen10 RAID Controller (N8103-190/193) ︓HPE Smart Array P408i-a SR Gen10 RAID Controller (N8103-191/194) ︓HPE Smart Array P816i-a SR Gen10 ︓HPE Smart Array E208i-p SR Gen10...
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 When the following window appears, click OK. Tips When creating a partition, the OS creates the following partitions at top of the hard disk drive. Recovery Partition EFI System Partition (ESP) ...
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 If Starter Pack DVD is in the drive, change it to the OS disk, and then click Refresh. When the following message appears, Windows installation starts automatically. The server will automatically restart after Windows Server 2016 is installed. You will proceed to Windows setup after restart.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Enter the password and press <Enter> key. Windows Server 2016 starts. Server Core Press <Ctrl> + <Alt> + <Delete> keys to unlock. The password is needed to change. Choose OK and press <Enter> key. Enter a new password and press <Enter>...
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Choose OK and press <Enter> key after the following message is displayed. Windows Server 2016 starts. Refer to the following website for more details. Tips Configure and Manage Server Core Installations https://technet.microsoft.com/us-en/library/jj574091.aspx 20.
Chapter 1 Installing Windows 3. Installing Windows Server 2016 Standard Program Package Installation Standard Program Package (SPP) contains drivers customized for this server. Make sure to install Standard Program Package before running the server system. System reboot is required after applying Standard Program Package. This program can apply using iLO remote console and iLO virtual media.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 When N8104-175/184 is installed to the server Run \software\010\drivers\lan6_driver\cp047050.exe on the DVD. Although the message indicated that the latest version has already been installed may be displayed, proceed with the installation. After that, restart the server.
Chapter 1 Installing Windows 3. Installing Windows Server 2016 3.4.1 Installing Standard Program Package on Desktop Experience Sign-in to the Windows with an Administrators privilege. Set the Starter Pack DVD to the drive. Run the start_up.bat under the root folder on DVD. Click Integrated Installation on the menu.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Note After installing a standard program package, the following message displays and refers to chapter 2 (2.2 Problem of OS). iLO may be reset during applying Standard Program Package. If iLO is reset, iLO remote console and iLO virtual media is disconnected.
Chapter 1 Installing Windows 3. Installing Windows Server 2016 3.4.2 Installing Standard Program Package on Server Core Sign-in to the Windows with an Administrators privilege. Set the Starter Pack DVD to the drive. From the command prompt, type the following command. In the example below, the optical disk drive is the D drive.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Click OK. After removing the Starter Pack DVD, restart Windows Server 2016 manually. SPP installation is now complete. Installation Guide (Windows Server 2016)
Chapter 1 Installing Windows 3. Installing Windows Server 2016 Setup of Device Drivers Install and set up device drivers provided for the standard configuration of the server. For details regarding the installation and setup of a driver for an optional device, refer to the manual supplied with the optional device.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Network adapter name After installing the LAN drivers, the following network adapter names will be displayed on the Device Manager. Network adapters for the standard configuration R120h-1M R120h-1M (2nd-Gen) HPE Ethernet 1Gb 4-port 331i Adapter #xx(*1) R120h-2M R120h-2M (2nd-Gen) R120h-1E...
Chapter 1 Installing Windows 3. Installing Windows Server 2016 N8104-215 HPE Ethernet 10Gb 2-port 535T Adapter #xx(*1) N8104-217 Broadcom NetXtreme E-Series Dual-port 10GBASE-T Ethernet OCP 3.0 Adapter #xx(*1) N8104-219 Broadcom P210tep NetXtreme-E Dual-port 10GBASE-T Ethernet PCIe Adapter #xx(*1) *1: If there are adapters with the same name, a different identification number will be assigned to xx. Tips The ID for N8104-173/177/182/183/185/187/207/210/211 might be a number of two or more digits.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Configuring Flow Control Flow Control is a feature to stop transmitting frames temporarily by sending a pause frame to the destination device when the receive buffer is about to run out. When it receives a pause frame, it regulates the transmission. Configure the Flow Control following the procedure below.
Chapter 1 Installing Windows 3. Installing Windows Server 2016 3.5.3 Using Graphics Accelerator For installation with the Rapid Setup or Manual installation, the drivers are installed by Standard Program Package. If you install the Graphics Accelerator driver after installing Standard Program Package, install Standard Program Package again according to Chapter 1 (3.4 Standard Program Package Installation).
Chapter 1 Installing Windows 3. Installing Windows Server 2016 License Authentication To use Windows Server 2016, you need finish the license authentication procedure. Confirm if the license is authenticated or not in the next step. Note To activate Windows Server 2016, enter the Product Key written on the COA (Certificate of Authenticity) label.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Click Activate Windows. Perform license authentication. When the server connects to the Internet, click Change product key. Complete license authentication process according to the message. When the server does not connect to the Internet, go to step 5. Perform the license authentication by phone.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Type "slui", and then press <Enter> key. Change the product key. On the next screen, type the product key. Right-click the lower left of the screen, and click Run from the menu displayed. 10.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 11. On the next screen, choose your country, and then click Next. Get the installation ID required for license activation. 12. Call the Microsoft license activation hotline and then tell your installation ID. Type the confirmation ID, and then click Activate Windows.
Chapter 1 Installing Windows 3. Installing Windows Server 2016 3.6.2 Server Core Confirm if your license is activated. At the command prompt, type the following command, and then press <Enter> key. C:¥Users¥administrator>slmgr –dli When license authentication is required, go to the next step. When your license is already authenticated, you can skip the next and the subsequent steps.
Chapter 1 Installing Windows 3. Installing Windows Server 2016 Setup of Windows Server 2016 NIC Teaming (LBFO) Set up the network adapter teaming feature as shown below. 3.7.1 Launching the NIC teaming setup tool Launch Server Manager. Select Local Server. In the Properties window, click Enable or Disable for NIC teaming.
When teaming is configured in a Network Load Balancing (NLB) environment, you should select multicast mode on the NLB cluster. Refer to the following website for the latest information. https://www.58support.nec.co.jp/global/download/w2016/index.html - [Technical Information] - [NIC Teaming (LBFO)] Installation Guide (Windows Server 2016)
Chapter 1 Installing Windows 3. Installing Windows Server 2016 Installing Applications Some applications included in Starter Pack can be installed easily by performing the procedures described below. When installing these applications individually, see the manual of each applications. This feature is only available on Desktop Experience.
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Chapter 1 Installing Windows 3. Installing Windows Server 2016 Note Applications available for installation are chosen by default. If your system environment does not satisfy the prerequisite for an application, you cannot install it. For details, see the on-screen information and the manual of each applications.
Chapter 1 Installing Windows 4. Setting up for Maintenance Setting up for Maintenance We recommend setting up the following features for maintenance. Specifying Memory Dump Settings (Debug Information) This section explains the procedures for collecting a memory dump (debug information) in the server. Important When you restart the system to save the memory dump, a message informing you that the system is short of virtual memory might appear.
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Chapter 1 Installing Windows 4. Setting up for Maintenance In Startup and Recovery, click Settings. Type a file name to store the debug information in the Dump file text box, and then click OK. Note the following when specifying a dump file: ...
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Chapter 1 Installing Windows 4. Setting up for Maintenance In Performance, click Settings. Click the Advanced tab on the Performance Options window. Installation Guide (Windows Server 2016)
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Chapter 1 Installing Windows 4. Setting up for Maintenance In Virtual memory, click Change. Clear the Automatically manage paging file size for all drives check box, and then click Custom size. Installation Guide (Windows Server 2016)
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Chapter 1 Installing Windows 4. Setting up for Maintenance In Paging file size for each drive, enter the value equal or larger than the recommended value for Initial size, and the value larger than Initial size for Maximum size, and then click Set. Note the following when specifying a paging file size: ...
Chapter 1 Installing Windows 4. Setting up for Maintenance How to Create a User-mode Process Dump File The user-mode process dump file records information when an application error occurs. If an application error occurs, get user-mode process dump information using the following procedures without closing the pop-up window that reported the error: Right-click an empty area of the taskbar and then click Task Manager or press <Ctrl>...
Chapter 1 Installing Windows 5. Backup of system information Backup of system information After environment building, back up the setting information of the system in advance of any troubles. Back up system settings contained in system utility. See User's Guide (2. Description on System Utility) for details of system utility. ...
NEC Express5800 Series Maintenance This chapter explains maintenance of server, and what actions are to be taken in case of trouble when operating this server. 1. Failure Information Describes how to collect the failure information. See this section in case of a failure.
Chapter 2 Maintenance 1. Failure Information Failure Information If the server does not work normally, you can collect failure information by using the following way. The failure information to be described is to be collected only at the request of your sales representative. Important Do not reset during dumping memory or restarting the server even if the message of virtual memory shortage appears.
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Chapter 2 Maintenance 1. Failure Information Select the type of log in Windows Logs. Application records events related to running applications. Security records events related to security. System records events that occur in Windows system components. Click Save All Events As... from Action menu Type the file name of the archived log in File name.
Chapter 2 Maintenance 1. Failure Information Collecting Configuration Information This section describes how to collect hardware information or configuration. Tips If a STOP error, system error, or stall occurs, restart the system and then follow the steps below. Right-click the left bottom of screen, and click Run from the menu displayed. Type msinfo32.exe, and then press <Enter>...
Chapter 2 Maintenance 1. Failure Information Collecting User-Mode Process Dump The user-mode process dump is the failure information related to application errors. For details, see Chapter 1 (4.2 How to Create a User-Mode Process Dump File). Collecting Memory Dump If an error occurs, the dump file will be saved to get necessary information. You can specify any location for saving the diagnostic information.
Chapter 2 Maintenance 2. Troubleshooting Troubleshooting If this system does not operate as intended, check it according to the contents of Maintenance Guide before sending it for repair. If an item in the checklist corresponds with a problem you are experiencing, follow the processing instructions.
Chapter 2 Maintenance 2. Troubleshooting Problem of OS Unable to apply Standard Program Package According to your environment, individual installation of firmware and drivers may be required before applying Standard Program Package. Refer to Chapter 1 (3.4 Standard Program Package Installation) for details. When the problem does not solve, collect log by following procedure to request survey through the supplier.
Chapter 2 Maintenance 3. Windows System Recovery Windows System Recovery Recover the Windows system by using the following instructions if the system does not work normally. Note After recovering Windows, install drivers and the Starter Pack referring to Chapter 1 (3.5 Setup of Device Drivers) and Chapter 1 (3.4 Standard Program Package Installation).
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Chapter 2 Maintenance 3. Windows System Recovery Tips When the server configures an on-board RAID controller and an internal optical disk drive, load the driver from a removable media. ("E:" means a drive name of removable media and this name depends on your system) drvload E:\sw_raid1_driver\ws2016_ws2019\SmartDQ.inf For RAID controller (N8103-189/190/191/192/193/194/195/201/237/238) drvload D:\software\010\drivers\dac1_driver\SmartPqi.inf...
Chapter 3 Appendix List of Windows Event Log List of Windows Event Log Source Level Message (Description) Timing when an event is logged Action All Windows OS ”System Log” Unexpected failure. VDS Basic Provider Error Error code : 32@01000004 At the time of a USB Device connection When it’s at the time of a USB Device connection, it’s no problem.
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Chapter 3 Appendix List of Windows Event Log Source Level Message (Description) Timing when an event is logged Action All Windows OS ”System Log” The description for Event ID 56 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted.
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Chapter 3 Appendix List of Windows Event Log Source Level Message (Description) Timing when an event is logged Action All Windows OS ”System Log” This is the event which occurred between this system start-up and the last system stop or system shutdown. Date : YYYY-MM-DD hh:mm:ss Event Class : 0x11 ESMCommonService...
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Chapter 3 Appendix List of Windows Event Log Source Level Message (Description) Timing when an event is logged Action All Windows OS ”System Log” QLogic Fibre Channel Service service failed to start due to the following error: Service Control Manager Error the system cannot find the file specified 7000...
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Chapter 3 Appendix List of Windows Event Log Source Level Message (Description) Timing when an event is logged Action Windows Server 2016 ”System Log” xxxxx #xx : The network link is down. Check to make sure the network cable is properly connected. bnxtnd Warning * x is a different display name depending on the LAN board.。...
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Chapter 3 Appendix List of Windows Event Log Source Level Message (Description) Timing when an event is logged Action Windows Server 2016 ”System Log” xxxxx #xx : Adapter Incompatible speed selection between Port 1 and Port 2. Reported link speeds are correct and might not match bnxtnd Warning Speed and Duplex setting.
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Chapter 3 Appendix List of Windows Event Log Source Level Message (Description) Timing when an event is logged Action Windows Server 2016 ”System Log” The description for Event ID 27 from source "i40ei" cannot be found. Either the component that raises this event is not installed on your i40ei Warning local computer or the installation is corrupted.
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Chapter 3 Appendix List of Windows Event Log Source Level Message (Description) Timing when an event is logged Action Windows Server 2016 ”System Log” Intel(R) Ethernet Network Adapter E810-XXV-2 xxx PROBLEM: The DDP package signature is not valid and cannot be loaded.
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Chapter 3 Appendix List of Windows Event Log Source Level Message (Description) Timing when an event is logged Action Windows Server 2016 ”System Log” Intel(R) Ethernet Network Adapter E810-XXV-2 xxx PROBLEM: Module is not present. Possible Solution(s): Manually set the speed/duplex or use Intel(R) Ethernet Port icea Error Configuration Tool to change the port option.
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Chapter 3 Appendix List of Windows Event Log Source Level Message (Description) Timing when an event is logged Action Windows Server 2016 ”System Log” The Data Sharing Service service terminated with the following error: %%3239247874 * The message may not be displayed correctly as follows, but there is no problem.
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Chapter 3 Appendix List of Windows Event Log Source Level Message (Description) Timing when an event is logged Action Windows Server 2016 ”Application Event Log” Microsoft-Windows- Warning Acquisition of End User License failed. hr=0x80072EE7 Security-SPP 1014 This event does not affect system operation if it is not recorded When running an OS for the first time repeatedly after activating the Windows.
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Chapter 3 Appendix List of Windows Event Log Source Level Message (Description) Timing when an event is logged Action Windows Server 2016 ”Applications and Services Logs” Failed with 0x490 modifying AppModel Runtime status for package Microsoft-Windows- ************************* for user ********* (current status = 0x0, desired Error AppModel-Runtime status = 0x20).
Chapter 3 Appendix Revision Record Revision Record Document Number Date Notes CBZ-002473-301-00 December 2022 The first edition Installation Guide (Windows Server 2016)