Page 1 N8800-155F, EXP320L NEC Express5800/R320a-E4 N8800-154F, EXP320M NEC Express5800/R320b-M4 User's Guide 1st Edition 10-2010 856-129125-101- A...
Page 2 The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation (NEC) and /or its licensors. NEC and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Page 3: Safety Indications
Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NEC Express5800 series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers, and actions taken to prevent them;...
Page 4 SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of a personal injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that is not defined herein.
Page 5 Mandatory actions Unplug the server. There is a risk of an electric shock or fire. Indicates a general action to take that is not defined herein. Make sure to follow the instructions. Be sure to provide earthing. Otherwise, an electric shock or fire may be caused.
Page 6 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 7 CE Statement Australia EMI: Warning: This is a Class A product. In domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures. Canada EMI: This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Page 8 Trademarks and Patents NEC EXPRESSBUILDER, NEC ESMPRO and NEC DianaScope are trademarks of NEC Corporation. Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation in the United States and other countries. Intel and Pentium are registered trademarks of Intel Corporation.
Page 9 (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damage arising from the use of this manual regardless of (4) above.
Page 10 (This page is intentionally left blank.)
Page 11: Preface
You can use this NEC Express5800/ft series in a mission-critical system where high availability is required. By the use of Windows operating system, it also provides outstanding openness for general-purpose applications, etc.
Page 12: About This User's Guide
This chapter describes how to make settings of built-in basic input/output system. It also describes factory-shipped parameters. Chapter 5 Installing and Using Utilities This chapter describes features and operating procedures of a standard utility “NEC EXPRESSBUILDER.” It also describes procedures to install and operate various software programs contained in its DVD.
Page 13: Additional Symbols
Something you need to make sure when using the server of CHECK: software Helpful information, something useful to know TIPS: About our Web Service Information on NEC Express5800/ft series including modification modules is also available on our web site, NEC Global Site: http://www.nec.com/...
Page 14: Accessories
Keep the accessories in a safe place. You will need them when you perform setup, addition of options, or replacement of failed components. To check NEC EXPRESSBUILDER components, see the attached list. Be sure to fill out and mail the software registration card that is attached to your operating system.
Page 15: Table Of Contents
Virtual Network Setting and Active Upgrade................3-2 DISK OPERATIONS .....................3-3 Disk Operations Using the RDR (Rapid Disk Resync) Function..........3-3 Replacing Failed Hard Disk Drives..................3-21 CHANGE DRIVE LETTER..................3-24 DUPLEX LAN CONFIGURATION ................3-25 Overview ..........................3-25 Rules of Duplex Configuration on NEC Express5800/ft series ..........3-26...
Page 16 NEC ESMPRO Agent......................5-25 NEC ESMPRO Manager .......................5-43 Maintenance of NEC Express5800/ft series ................5-64 NEC D ....................... 5-92 IANA COPE Notes............................5-92 NEC PRODUCT INFO COLLECTION UTILITY ............. 5-93 ......................5-95 CTIVE PGRADE Introduction ...........................5-95 Notes............................5-95 Overview ..........................5-96 Preparing for the Active Upgrade Process................5-104 Configuring the Active Upgrade Process................5-125...
Page 17 Windows Server 2008R2, Enterprise Edition Error Messages ..........7-9 Server Management Application Error Message..............7-10 ......................7-11 TROUBLESHOOTING Problems with NEC Express5800/ft series................7-11 Event Log ..........................7-24 Problems with NEC EXPRESSBUILDER................7-29 Problems with Windows Autorun Menu ................7-30 Problems with Parameter File Creator ..................7-31 Problems with NEC ESMPRO....................7-32...
Page 18 viii Installing CPU ........................8-26 Removing CPU........................8-29 PCI BOARD ........................ 8-30 Installing PCI Board ......................8-33 Removing PCI Board......................8-38 Replacing PCI Board ......................8-38 Setup of Optional PCI Board....................8-39 APPENDIX A SPECIFICATIONS ............A-1...
Page 19: Chapter 1 Precautions For Use
Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server.
Page 20: Warning Labels
1-2 Precautions for Use WARNING LABELS Warning label is placed in the certain part of the system so that the user stays alert to possible risks. Do not remove or damage the label. If this label is missing, about to peel off, or illegible, contact your sales agent. The figures below show the location of this label on the server.
Page 21: Precautions For Safety
NEC assumes no liability for any accidents or damage to physical assets resulting from the use of this equipment in such systems or facilities.
Page 22: Use Of Power Supply And Power Cord
1-4 Precautions for Use Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe.
Page 23 Precautions for Use 1-5 CAUTION Do not use any power outlet other than one for 3-prong. This equipment has a 3-prong plug attached. You can only plug-in to a 3-prong outlet. If you plug in to any outlets other than the 3-prong one, you may get electric shock.
Page 24 Do not use any non-designated interface cable. Use only interface cables designated by NEC; identify which component or connector to attach beforehand. If you use an inappropriate cable or make a wrong connection, there is a risk of short-circuit that could lead to a fire.
Page 25: Cleaning And Handling Of Internal Devices
Precautions for Use 1-7 Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the equipment. There is a risk of an electric shock or fire as well as malfunction. Do not look into the optical disk drive.
Page 26 1-8 Precautions for Use CAUTION High temperature Immediately after powering off the system, system components such as hard disk drive may be very hot. Wait for the server to cool down completely before adding/removing components. Make sure to complete installation. Firmly install all power cords, interface cables and/or boards.
Page 27: During Operation
Precautions for Use 1-9 During Operation CAUTION Keep animals away. Animal’s waste or hair may get inside the equipment to cause a fire or electric shock. Do not place any object on top of the server. The object may fall off to cause injuries, damage to hardware and/or a fire. Do not leave the optical disk drive’s tray ejected.
Page 28 1-10 Precautions for Use Rack-mount Model WARNING Do not install the equipment on a nonconforming rack. Install the equipment on a 19-inch rack conforming to the EIA standard. Do not use the equipment without a rack or install it on a nonconforming rack. The equipment may not function properly, and there is a risk of damage to physical assets or injuries.
Page 29 Precautions for Use 1-11 CAUTION Be careful not to hurt your fingers. Exercise great care not to hurt your fingers on the rail when you mount/dismount the server into/from the rack. Do not attempt to install the server yourself. Transport and install the rack with three and more people. Doing so with two people and less could cause the falling of the rack and damaging the surroundings.
Page 30: For Proper Operation
LED is off. When you have just turned off the power, wait at least 30 seconds before turning it on again. Once you have turned on the server, do not turn it off until the “NEC” logo appears on the screen.
Page 31 Precautions for Use 1-13 If NEC Express5800/ft series, the built-in optional devices, and the media set for the backup devices (tape cartridges) are moved from a cold place to a warm place in a short time, condensation will occur and cause malfunctions and breakdown when these are used in such state.
Page 32 1-14 Precautions for Use Transferring to Third Party Observe the following notes for transferring the main unit or other embedded devices to third party. Main unit Attach this manual when you alienate or sell this device. IMPORTANT: Data in the hard disk drives: Make sure to delete all the important data such as client information or corporate accounting information stored in the hard disk drives installed on the device to be alienated.
Page 33: Disposal Of Equipment And Consumables
Precautions for Use 1-15 Disposal of Equipment and Consumables When you dispose of the main unit, hard disk drives, floppy disks, Flash FDDs, optical disks, optional boards, batteries, etc., you need to observe your local disposal rules. Dispose the attached power cable along with the equipment to avoid being used with other equipment. For details, ask your municipal office.
Page 34: Transporting Device
1-16 Precautions for Use Transporting Device This unit and options use lithium-metal battery or lithium-ion battery. Contact your local reseller for transporting the unit by air or shipping since the regulation is applied to air and maritime transportation of lithium battery...
Page 35: About Our Web Service
Precautions for Use 1-17 ABOUT OUR WEB SERVICE Information on NEC Express5800/ft series including modification modules is also available on our web site, NEC Express5800 Web Site Asia Pacific, at http://www.nec.co.jp/express/index.html...
Page 36 1-18 Precautions for Use Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses on your body: Sit in a good posture Sit on your chair with your back straight. If the desk height is appropriate, you will slightly look down at the screen and your forearms will be parallel to the floor.
Page 37 Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this chapter when you want to know about certain components and how to operate them.
Page 38: Standard Features
2-2 General Description STANDARD FEATURES The NEC Express5800/ft series is the server that has hardware for two servers. High performance Various Features Graphic accelerator “PILOT2” supported Intel® Xeon® Processor (2.00GHz/2.93GHz) High-speed Ethernet interface (1000Mbps/100Mbps/10Mbps supported) High-speed disk access (SAS (Serial...
Page 39: Chapter 2 General Description
While being transparent to application software, NEC Express5800/ft series achieves high fault-tolerance. NEC Express5800/ft series detects status changes, errors and other events and notifies the Log of these events. If you use an alarm notification tool, you can configure NEC Express5800/ft series to notify you when certain events occur.
Page 40 NEC Express5800/ft series automatically maintains data as the current data. Automatic detection and notification of faults NEC Express5800/ft series detects and sorts out all events such as general status changes and faults, and notifies Log of these events. Transparent migration NEC Express5800/ft series constantly monitors events.
Page 41 NEC Express5800/ft series uses NEC ESMPRO as a server management tool. This tool uses a GUI that enables monitoring and setting of NEC Express5800/ft series. NEC ESMPRO can be used both locally and remotely on work station PCs or server PCs.
Page 42: How The Operating System Sees The Cpu Modules
2-6 General Description HOW THE OPERATING SYSTEM SEES THE CPU MODULES On NEC Express5800/ft series, the CPU modules are redundantly configured and all processors installed on this server are shown. How CPU modules appear on Task Manager CPUs are displayed as many as there are.
Page 43: Names And Functions Of Components
General Description 2-7 NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below: Front bezel The cover to protect devices in the front. LEDs For more information, see the description on the front view on page 2-8 and rear view on page 2-10.
Page 44: Front View
2-8 General Description Front View With front bezel attached With front bezel removed CPU/IO module 0 This is a module with a set of CPU (processor), memory (DIMM), PCI board, cooling fan unit, and hard disk drive. Hard disk drive bay This is the bay to mount the hard disk drive.
Page 45 General Description 2-9 Disk access LED This LED illuminates/blinks while accessing the installed hard disks. Optical disk drive This device is used to read data from the disks such as DVDs and CD-ROMs (see page 2-31). System POWER LED This illuminates in green when one of the powers of the CPU/IO modules is ON. LED goes off when both powers of CPU/IO module are OFF.
Page 46: Rear View
2-10 General Description Rear View R320a-E4 ⑧ R320b-M4...
Page 47 General Description 2-11 USB connector (3 ports) This connects with the device supporting USB interface. Management port Ethernet connector supporting 100BASE-TX/10BASE-T. Module ID(ID LED) The Module ID LED illuminates in green on side of CPUIO module in back if pressing UID switch when there are multiple devices installed on one rack.
Page 48: Optical Disk Drive
2-12 General Description Optical disk drive Status LED The LED that lights while accessing the loaded DVD/CD-ROM Tray eject button The button to eject the tray. Manual release The hole to be forced to eject DVD tray by pinpricking when optical disk can’t be ejected through despite pushing tray eject button.
Page 49: Cpu/Io Module
General Description 2-13 CPU/IO Module R320a-E4 (top cover removed) R320b-M4 (top cover removed) (1) PCI Riser card...
Page 50: Mother Board
2-14 General Description Mother Board CPU/IO module mother board DIMM slot LAN connector DIMM 1 – DIMM6 from the top. (5)-1 LAN1 (5)-2 LAN2 Processor(CPU) socket (2)-1 Processor #1(CPU#1) Lithium battery (2)-2 Processor #2(CPU#2) Management port DIMM slot DIMM7 – DIMM12 from the bottom. Connector for PCI riser card Used for R320b-M4 model only.
Page 51: Leds
General Description 2-15 LEDs System POWER LED When one of the power of CPU/IP modules is ON, the LED illuminates in green. The LED goes off when both powers of CPU/IO module are OFF. System FAULT LED When one of the CPU/IO modules has an error, the LED illuminates in amber. Details can be confirmed by checking EXPRESSSCOPE.
Page 52: Hard Disk Drive Led
2-16 General Description Hard Disk Drive LED Hard Disk LED Description Action Not on The disk is in the idle state. Green Accessing the disk Amber Disk failure Contact a maintenance service company. Blinking in amber The mirror of the disk is Perform mirroring.
Page 53 General Description 2-17 EXPRESSSCOPE Corresponding EXPRESSSCOPE LEDs (amber) illuminate when modules have failures. Module POWER LED While the power of CPU/IO module is ON, the LED illuminates in green. When the power is not supplied to CPU/IO module, the LED goes off. The LED blinks when standing by.
Page 54 2-18 General Description MEM NUMBER(Memory slot error LED) Amber LED illuminates when failure occurs on the memory slot 0 of CPU/IO module. Memory slots with errors can be identified by illumination status of the following (5)-1 to 4. Each Memory Slot Error LED Status Description (MSB) (LSB)
Page 55: Power Unit Led
General Description 2-19 POWER UNIT LED There is a power unit LED in the power unit on the rear. The LED blinks in green when connecting the power code to AC inlet and the power unit receives the power. The LED illuminates in green when turning the power of the device The power unit may be failing if the LED does not illuminate in green or the LED illuminates or blinks in amber when turning the switch ON.
Page 56: Basic Operation
2-20 General Description BASIC OPERATION This section describes basic operation procedures of NEC Express5800/ft series.
Page 57: Installing/Removing The Front Bezel
General Description 2-21 Installing/removing the front bezel When you power on/off the server, handle the DVD-ROM drive, or remove/install a hard disk drive or CPU/IO module, remove the front bezel. IMPORTANT: The front bezel can only be removed by unlocking the lock with the security key attached.
Page 58: Power On
2-22 General Description Power ON To power on NEC Express5800/ft series, press the POWER switch (the one whose in-built LED is lit). Follow the steps below to turn on the power. Power on the display unit and other peripheral devices connected to the server.
Page 59: Power Off
General Description 2-23 Power OFF Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see manuals included with the UPS or the application that controls the UPS. Perform a normal shutdown from OS.
Page 60: Flow Of Post
2-24 General Description Flow of POST This section walks you through how POST is performed. When you power on the system, one selected CPU/IO module will start up. POST will be performed on this selected CPU/IO module. Memory check starts. A message appears at the upper left of the screen to show that the basic and expanded memories are being counted.
Page 61: Behavior At Occurrence Of Error
General Description 2-25 Upon completion of POST, the password entry screen appears prior to OS startup. The password entry screen will appear after the normal termination of POST only if you have set a password in the BIOS setup utility “SETUP.” You can enter a password up to three times.
Page 62 2-26 General Description CPU/IO Module Status The CPU/IO module (0 or 1) started first is managed as primary, and the module started later is managed as secondary. If one CPU/IO module is disconnected because of the failure and others, the other module becomes primary. The CPU/IO module to be started first is selected depending on the primary/secondary status of modules when the server was shut down the last time.
Page 63: Floppy Disk Drive (Option)
User B drive for the floppy disk drive. Insert/Remove Floppy Disk Before inserting a floppy disk into the drive, make sure that NEC Express5800/ft series is on (the POWER LED illuminates). Insert a floppy disk into the drive firmly until it snaps in place. The eject button of the drive is then raised slightly.
Page 64: Use Of Floppy Disk
Data loss could also be caused by faulty operation and computer trouble. To avoid such possible data loss, it is recommendable to back up important data regularly. (Be sure to make back-up copies of the floppy disks that are included with NEC Express5800/ft series.)
Page 65: Flash Fdd
The Flash FDD is only intended as a temporary means of performing processing, so do not use the Flash FDD to back up data. Compensation for recorded data NEC will not pay compensation for data recorded on the Flash FDD if the data is lost.
Page 66 To format a floppy disk, refer to your OS manual. If you power on or restart NEC Express5800/ft series with the Flash FDD connected, the server will access the floppy disk to start the system.
Page 67: Optical Disk Drive
General Description 2-31 Optical Disk Drive NEC Express5800/ft series has an optical disk drive on the front panel. It is a device used to read/write data from an optical disk. Compared to a floppy disk/Flash FDD, an optical disk allows for larger volume and fast data readout.
Page 68 2-32 General Description To remove the optical disk, press the tray-eject button as you did in setting the optical disk. When the access LED illuminates in green, it indicates the optical disk is being accessed. Make sure the access LED is not illuminating in green before you press the tray-eject button.
Page 69: Handling Optical Disks
General Description 2-33 Handling optical disks Observe the following when you use an optical disk on NEC Express5800/ft series: As for a disk such as a noncompliant “copy-protected CD/DVD,” we shall not guarantee that you can use an optical disk drive to play it with this server.
Page 70 2-34 General Description (This page is intentionally left blank.)
Page 71: Chapter 3 Windows Setup And Operation
Chapter 3 Windows Setup and Operation This chapter describes setup procedures to make NEC Express5800/ft series ready for use. CPU/IO module has a processor function part and IO function part. In utilities in this chapter, the processor function part is referred to as CPU module and IO function part PCI module.
Page 72: Precautions For Using Hyper-V
3-2 Windows Setup and Operation PRECAUTIONS FOR USING HYPER-V This section describes precautions for using Hyper-V with NEC Express5800/ft series. Refer to the URL below for precautions other than those described in this section. http://support.express.nec.co.jp/os/w2008r2/hyper-v-v2.html System Down Time Caused by Duplexing CPU Module In the duplex process of CPU modules, a memory copy is performed to duplex memory on both the CPU modules.
Page 73: Disk Operations
This section explains the disk operation by the RDR (Rapid Disk Resync) function. NEC Express5800/ft series duplicates disks to secure data by using “Rapid Disk Resync (RDR) function”. This section describes operations such as configuration of dual settings to disks and replacement of disks.
Page 74 [Cautions for using the RDR function] IMPORTANT: RDR can be set only to the disks inserted into the built-in slots of NEC Express5800/ft series. Be sure to specify RDR to all disks inserted to the built-in slots and make duplex settings.
Page 75 Windows Setup and Operation 3-5 Configuring and Removing Duplexed Setting of Disks by the RDR Function This section describes how to make disks duplex and how to remove the settings by using the RDR function. To use the RDR function, use [RDR Utility]. About RDR Utility Starting RDR Utility From [Start], select [All Programs] then [RDR] and click [RDR Utility] to start [RDR...
Page 76 3-6 Windows Setup and Operation TIPS: Specify disks to correspond on the RDR Utility screen. The correspondence of disk number displayed on [Disk Management] and the drive letters may change when the system is restarted. [Right pane] The properties of the disk selected in the left pane are shown. In the figure above, the properties of the disk inserted to the Slot 1 of the PCI module 10.
Page 77 Windows Setup and Operation 3-7 Start RDR Utility. IMPORTANT: If the inserted disk does not appear on the tree, from the menu of RDR Utility, select [Action] and click [Refresh] or press F5 to update the display after awhile. The display of RDR Utility is not updated automatically. Therefore, update it every time after you perform disk operations described below.
Page 78 3-8 Windows Setup and Operation IMPORTANT: If RDR is specified to a disk which contains the system partition or partition which cannot be unmounted, the system restart pop-up message appears. If you click [Yes], the system is restarted in two minutes automatically. Go on to 5. when the system is restarted. Insert a disk to set duplex configuration into the corresponding slot.
Page 79 Windows Setup and Operation 3-9 On the left tree of RDR Utility, right-click a disk to set RDR and click [Add physical Disk To RDR Virtual Disk].
Page 80 3-10 Windows Setup and Operation Confirm that synchronizing disks are started and the DISK ACCESS LEDs and the display of RDR utility change as shown below: Synchronizing DISK ACCESS RDR Utility Op State: State Status Source disk Amber Simplex (Blinking) Destination disk Amber Syncing...
Page 81 Windows Setup and Operation 3-11 Synchronization completed DISK ACCESS RDR Utility Op State: State Status Source disk Green Duplex (Blinking) Destination disk Green Duplex (Blinking) RDR Virtual Disk Duplex None IMPORTANT: When the partition does not exist on the disk, the DISK ACCESS LED is turned off on the source disk and the destination disk, and the status become Online.
Page 82 3-12 Windows Setup and Operation Removing duplex configuration of RDR disks This section describes how to remove duplex configuration from the disk with RDR setting. In the example below, the duplication setting of the disks in the Slot 1 of the PCI modules 10 and 11 is removed.
Page 83 Windows Setup and Operation 3-13 Click [Yes]. Confirm that RDR of the disk is cancelled.
Page 84 3-14 Windows Setup and Operation Cancel the disk of the corresponding slot in the same manner.
Page 85 Windows Setup and Operation 3-15 IMPORTANT: Cancelled disk may not be displayed properly on [Disk Management] after the RDR is cancelled. If this is the case, execute the following: 1. Exit [Disk Management]. 2. Open [Computer Management] – [Service] and execute “Virtual Disk (vds).” 3.
Page 86 3-16 Windows Setup and Operation Clear Hard MTBF When a hardware failure occurs to a disk, the mean time between failures (MTBF) is counted and the value is saved. In RDR Utility, the value is displayed at [MTBF: HardCurrent] and [MTBF:HardNumberOfFaults].
Page 87 Windows Setup and Operation 3-17 Resynchronize This Physical Disk From RDR Virtual Disk Disks whose synchronization by RDR is cancelled for reasons including a failure can be resynchronized. Start RDR Utility and right-click a target disk in the left pane and click [Resynchronize This Physical Disk From RDR Virtual Disk].
Page 88 3-18 Windows Setup and Operation Set As Active RDR Plex A physical disk can be set as “Active RDR Plex” by a command. Active RDR Plex is the disk on which data reading process is performed when Load Balancing of RDR Virtual Disk is off.
Page 89 Windows Setup and Operation 3-19 Commands for RDR Virtual Disk Verify RDR Virtual Disk Whether the synchronization by RDR is performed normally can be checked. Start RDR Utility and right-click [RDR Virtual Disk x] in the left pane and click [Verify RDR Virtual Disk].
Page 90 3-20 Windows Setup and Operation Set RDR LUN Load Balancing On or off of load balancing can be specified. When the load balancing is on (default), the read process is performed alternately from two physical disks forming the RDR Virtual Disk to improve performance. When it is off, the read process is performed from the physical disk specified as Active RDR Plex.
Page 91: Replacing Failed Hard Disk Drives
Windows Setup and Operation 3-21 Replacing Failed Hard Disk Drives The following describes how to locate and replace the failed hard disk. The failed hard disk should be replaced with the server powered on. How to Locate Failed Disks 1. From [Start], select [All Programs], [RDR] and click [RDR Utility] to start RDR Utility. 2.
Page 92 3-22 Windows Setup and Operation IMPORTANT: For a disk to be inserted, use a new or physically formatted disk which has the same capacity as the disk of the corresponding slot (in this example, the disk in slot 1 of the PCI module 10) When a disk is inserted, a popup window asking for rebooting the system may be displayed, but there is no need to reboot it.
Page 93 Windows Setup and Operation 3-23 IMPORTANT: The time required for synchronization varies depending on the partition size on the disk. For a 40 GB partition, it takes about 50 minutes. When no partition exists on the disk, synchronization is completed immediately after the RDR is set, and Op State: State changes to Duplex.
Page 94: Change Drive Letter
3-24 Windows Setup and Operation CHANGE DRIVE LETTER To add, change or delete drive letters, follow the steps below. Before making any changes, thoroughly read the NEC Express5800/ft series-specific precautions and general precautions for Windows. Select [Start] - [Administrative Tools] and open [Computer Management].
Page 95: Duplex Lan Configuration
Windows Setup and Operation 3-25 DUPLEX LAN CONFIGURATION The NEC Express5800/ft series builds a duplex LAN configuration by using “Stratus emb-82576 2-Port Gigabit Adapter” mounted as standard on the CPU/IO module and the extended PCI slot “Stratus 82576 2-Port Copper Gigabit Adapter.”.
Page 96: Rules Of Duplex Configuration On Nec Express5800/Ft Series
3-26 Windows Setup and Operation Rules of Duplex Configuration on NEC Express5800/ft series Ensure to make the setting of duplex network configuration on the server. When building duplex configuration, be sure to use at least one adapter of CPU/IO module 0 and of 1 individually.
Page 97: Configuring Duplex Lan
This section describes how to configure duplex LAN. The following explains how to configure duplex/dual LAN regarding to the example shown in “Rules of Duplex Configuration on NEC Express5800/ft series”. IMPORTANT: Log on as “Administrator” or a member of the group “Administrators.”...
Page 98 3-28 Windows Setup and Operation IMPORTANT: The display of Network Adapters may be duplicated as shown below, depending on the status at installation. Stratus emb-82576 2-Port Gigabit Adapter Stratus emb-82576 2-Port Gigabit Adapter Stratus emb-82576 2-Port Gigabit Adapter #2 Stratus emb-82576 2-Port Gigabit Adapter #2 If such a case occurs, perform the following actions: 1.
Page 99 Windows Setup and Operation 3-29 Select the [Teaming] tab on the properties dialog box. Select the [Team with other adapters], and then click the [New Team…] button. Enter the team name and click [Next].
Page 100 3-30 Windows Setup and Operation Select the adapters to include in the team and click [Next]. Select [Adapter Fault Tolerance] or [Adaptive Load Balancing] or [Switch Fault Tolerance] as a team mode (Usually select [Adapter Fault Tolerance]). Click [Next].
Page 101 Windows Setup and Operation 3-31 Click [Finish]. Start Command prompt to check the physical MAC address set on ipconfig/all. Select the Team Adapter you have set. Right-click on it and select [Properties] from the menu displayed to show the properties dialog box.
Page 102 3-32 Windows Setup and Operation Select the [Advanced] tab on the properties dialog box. Select [Locally Administered Address] from the [Settings] list box, and then enter the MAC address of a Team Adapter, which you have checked, in the [Value] text box. Click [OK]. Disable probe function when the team configured with only two adapters.
Page 103 Windows Setup and Operation 3-33 When you select Adaptive Load Balancing as a team mode, you need to disable Receive Load Balancing and delete the adapter priority. − Select the [Advanced] tab on the properties dialog box. Select [Receive Load Balancing] from the [Settings:] list box, and then select [Disabled] from the [Value:] drop down list.
Page 104: Removing Duplex/Dual Lan
3-34 Windows Setup and Operation Removing Duplex/Dual LAN This section describes how to remove duplex/dual LAN. IMPORTANT: Log on as “Administrator” or a member of the group “Administrators.” Start [Device Manager]. Select the Team Adapter of which you want to remove duplex/dual LAN. Right-click on it, and then select [Properties] from the menu displayed to show the properties dialog box.
Page 105 Windows Setup and Operation 3-35 Select the [Settings] tab in the properties dialog box and click the [Remove Team] button. The confirmation dialog box appears. Click [Yes] button.
Page 106: Checking The Duplicating Operation Of Modules
3-36 Windows Setup and Operation CHECKING THE DUPLICATING OPERATION OF MODULES This section describes how to check if the system runs properly after system installation or reinstallation. CPU/IO module has a processor function part and IO function part. Each part is monitored and managed by the module.
Page 107 Windows Setup and Operation 3-37 Stop the operation of a PCI module using the ft server utility. Select [Start] - [All Programs] - [NEC ESMPRO Agent] - [ft server utility] to start the ft server utility. Then, from the ft server utility, select [PCI Module] and then the primary PCI module (*) from the [FTSever] tree on the left pane, and click [Down] of [Bring Up/Bring Down].
Page 108 3-38 Windows Setup and Operation Restart the PCI module. From the ft server utility, click [Up] of [Bring Up/Bring Down] to the PCI module which was stopped in the step 3, and the PCI module will be started. Once the PCI module is started, PCI module diagnosis, mirror volume duplication and PCI module duplication are performed.
Page 109 Windows Setup and Operation 3-39 After the completion of disk duplication and when the PCI modules are duplicated: Secondary Primary PPRIMARY LED Green DISK ACCESS LED Green blinking Green blinking System System FT LED Green IMPORTANT: After duplication is completed, the FT LED illuminates in green. Do not perform the evaluation of start and stop unless the above process is completed.
Page 110: Confirm Start And Stop Of Cpu Modules
Use the ft server utility to stop the operation of a CPU module to remove. From [Start], select [All Programs], [NEC ESMPRO Agent] then [ft server utility] to start the ft server utility. Then, from the ft server utility, select [CPU Module] then the CPU module to stop (*) from the [FTSever] tree on the left pane, and click [Down] of [Bring Up/Bring Down].
Page 111 Windows Setup and Operation 3-41 When you stop the operation of a CPU module, the indications of the status LEDs change as follows. Below denotes that the only one CPU module is operating. [Indications of status LEDs] Secondary Primary (Operating) (Operating) PRIMARY LED Green...
Page 112: Nec Express5800/Ft Series Service Program Configuration
ESMPS Virtual Disk (vds) DHCP Client The above programs are necessary for the NEC Express5800/ft series operation. Do not stop these services. When minimizing the number of operating service programs temporarily is required, the following service programs may be stopped:...
Page 113 Windows Setup and Operation 3-43 TIPS: - ftSys eService This service outputs SEL (System Event Log). - ftSys Maintenance and Diagnostics (MAD) This service provides ft control management and diagnostics functions. - ftSys RPC Provider This service manages WMI configuration and status. - ftSys SSN This service controls communications between modules (when such as executing the Active Upgrade).
Page 114 3-44 Windows Setup and Operation (This page is intentionally left blank.)
Page 115: Chapter 4 System Configuration
Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the NEC Express5800/ft series for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups.
Page 116: System Bios -Setup
4-2 System Configuration SYSTEM BIOS –SETUP– The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions.
Page 117: Starting Setup Utility
System Configuration 4-3 Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, either of the following messages appears at bottom left on the screen depending on your system configuration.
Page 118: Description Of On-Screen Items And Key Usage
4-4 System Configuration Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Shows the current menu. Online help window Options to be configured Denotes there are Parameters...
Page 119: System Configuration
System Configuration 4-5 Shows the following: If you select “Yes” and then press the key, all items in the Enter setup are set to default values. If you select “No” and then press either the key, the status before pressing the Enter key is restored.
Page 120: Configuration Examples
4-6 System Configuration Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. To link power supply with the UPS To power on the server when power is supplied from the UPS Select [Server] - [AC-LINK] - [Power On]. To keep the server off-powered even when power is supplied from the UPS if the POWER switch was used to power off Select [Server] - [AC-LINK] - [Last State].
Page 121 To display POST check results Select [Advanced] - [Boot-time Diagnostic Screen] - [Enabled]. You can also press Esc while the NEC log is on the screen to display POST check results. To control from the HW console Remote operation via Serial Select [Server] - [Console Redirection], and make necessary settings.
Page 122: Menu And Parameter Descriptions
4-8 System Configuration Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To configure detailed settings of functions, select a submenu from the above menus. Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu.
Page 123 System Configuration 4-9 Available options in the Main and descriptions are listed below. Option Parameter Description System Time HH:MM:SS Specify the system time. System Date MM/DD/YYYY Specify the system date. CPU Speed XXXX MHz Displays the processor clock frequency. Physical CPUs Displays the number of processor installed.
Page 124 Boot-time [Disabled] Specify whether to display the Power On Self-Test (POST) Diagnostic Screen screen at start-up. If “Disabled” is selected, the NEC logo Enabled appears while POST is in progress. (To display POST check results, press Esc.) ]: factory default...
Page 125 System Configuration 4-11 Advanced Processor Configuration When you select “Advanced Processor Configuration” in the Advanced menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description Hyper-Threading Enables to function one physical processor Disabled Technology as two logical processors.
Page 126 4-12 System Configuration I/O Device Configuration When you select “I/O Device Configuration” in the Advanced menu, the following screen appears. If you select a menu with the “►” mark and press Enter, its submenu appears. Refer to the table below for information on options. Option Parameter Description...
Page 127 System Configuration 4-13 Base I/O address 3F8/IRQ4 Specify the I/O address and IRQ of Serial Port 2. [2F8/IRQ3] 3E8/IRQ4 2E8/IRQ3 Keyboard Display only. Features NumLock AUTO Specify whether or not to enable NumLock at system startup. [Off] ]: factory default...
Page 128 4-14 System Configuration Option ROM Configuration When you select “Option ROM Configuration” in the Advanced menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description PCI Slot 1 Option Enabled If “Enabled” is selected, the extended ROM of the PCI card [Disabled] installed on PCI Slot 1 is initialized.
Page 129 System Configuration 4-15 Embedded PXE#1 [Enabled] If “Enabled” is selected, the extended ROM of LAN #1 Option ROM Disabled embedded in the motherboard is initialized. Embedded PXE#2 [Enabled] If “Enabled” is selected, the extended ROM of LAN #2 Option ROM Disabled embedded in the motherboard is initialized.
Page 130 4-16 System Configuration IMPORTANT: Under Wake On LAN environment On the OS, go to [Start] - [Management Tool] - [Computer Management] and select the Device Manager. Double click [Stratus emb-EB 2-Port Gigabit Adapter #n] under the network adapter, then select the following option from [Power Management] tab: Wake On Magic Packet from power off state If Magic Packet corresponding to the MAC address of CPU/IO module on either side is issued, the system can be starated.
Page 131 System Configuration 4-17 Security Move the cursor onto “Security” to display the Security menu.
Page 132 4-18 System Configuration Select “Set Supervisor Password” or “Set User Password” and press Enter to display the following pop-up screen. The screen below shows when “Set Supervisor Password” is selected. Set a password on this pop-up screen. Enter a password of up to seven alphanumeric characters and symbols from the keyboard.
Page 133 System Configuration 4-19 See the table below for setup options on the screen. Option Parameter Description Supervisor [Unset] Indicates Supervisor password setup status (view Password is only). User Password [Unset] Indicates User password setup status (view only). Set Supervisor [Enter] Press Enter to display the supervisor password Password entry screen.
Page 134 4-20 System Configuration Server Move the cursor onto [Server] to display the Server menu. The following describes options you can configure in the Server menu and their functions. Select an option with the “►” mark and press Enter to display its submenu. Refer to the table below for information on options.
Page 135 System Configuration 4-21 The table below lists how selections for “AC LINK” determine the power status of the server when the power supply to the server restarts. Parameter State before powered off Stay Off Last State Power On In service Out of service (DC power: Off) Forced shutdown * Pressing the POWER switch for over four seconds shuts down the power to the server.
Page 136 4-22 System Configuration System Management Select “System Management” on the Server menu and press Enter to display the following screen. 〈Example〉...
Page 137 System Configuration 4-23 See the table below for setup options on the screen. Option Parameter Description BIOS Version  Displays the BIOS version. Board Part Number  Displays the board information. Board Serial Number  Displays the board information. System Part Number ...
Page 138 4-24 System Configuration Console Redirection Select “Console Redirection” on the Server menu and press Enter to display the following screen.
Page 139 System Configuration 4-25 See the table below for setup options on the screen. Option Parameter Description Com Port Address [Disabled] Select a serial port. Serial Port1 Serial Port2 Select a port rate used for the interface with a Baud Rate* 9600 hardware console to be connected.
Page 140 4-26 System Configuration CRUx BMC LAN Configuration Submenu Select “CRUx BMC LAN Configuration” on the Server menu and press Enter to display the following screen. (CRU = CPU/IO module)
Page 141 System Configuration 4-27 See the table below for setup options on the screen. Option Parameter Description LAN Connection [Auto Negotiation] Set the connection type of the Management Type LAN. 100Mbps Full Duplex 100Mbps Half Duplex 10Mbps Full Duplex 10Mbps Half Duplex Set the IP address for the Management LAN.
Page 142 4-28 System Configuration IMPORTANT: <BMC LAN Configuration specific precaution> It doesn't return to default about this setting concerning BMC Management LAN Configuration even if the Load Setup Default of BIOS is executed. Returning to default, execute the Clear BMC Configuration. It will take about tens of seconds by the time initialization is completed after executed the Clear BMC Configuration.
Page 143 System Configuration 4-29 Event Log Configuration Select “Event log Configuration” on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description To clear event logs of the working module, press the Clear Online Event Logs [Press Enter] Enter key and select “Yes.”...
Page 144 4-30 System Configuration Monitoring Configuration Select “Monitoring Configuration” on the Server menu and press Enter to display the following screen.
Page 145 Select whether or not to enable the function to monitor OS boot-up. If you are starting up from an OS with no [Enabled] NEC ESMPRO Agent installed, disable this option. OS Boot Monitoring 60-[600]-1200 Set the timeout at OS boot-up. (unit: second)
Page 146 4-32 System Configuration Boot Move the cursor onto “Boot” to display the Boot menu. The server searches for the boot device according to the order specified in this menu and use the software to boot the system if found.
Page 147 System Configuration 4-33 See the table below for options on the screen. Displayed Item Device USB CD-ROM Drive USB CDROM USB Floppy Disk Drive/Flash FDD USB FDC USB device such as USB Flash Memory USB KEY USB Hard Disk Drive USB HDD Standard-equipped Hard Disk Drive PCI SCSI...
Page 148 4-34 System Configuration Exit Move the cursor onto “Exit” to display the Exit menu.
Page 149 System Configuration 4-35 The following describes each option on the Exit menu: Exit Saving Changes Select this option to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility. Select “Exit Saving Changes” to display the screen below. Select “Yes” to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility.
Page 150 4-36 System Configuration Exit Discarding Changes Select this option to exit the SETUP utility without saving the current configuration data into the CMOS (non-volatile memory). If you select “Yes” here, the “SETUP Warning” dialogue box appears. If you select “No” in the “SETUP Warning” dialogue box, you can exit SETUP without saving the changes you have made.
Page 151 System Configuration 4-37 Load Setup Defaults Select this option if you want to reset values in SETUP to default. When you select Load Setup Defaults, the dialogue box as shown below appears. If you select “Yes” in the dialogue box, default values are restored.
Page 152 4-38 System Configuration Discard Changes Select this option if you want to restore previous values before saving values in CMOS. When you select “Discard Changes”, you will see the dialogue box as shown below. If you select “Yes” in the dialogue box, changes you have made are discarded and previous settings are restored.
Page 153 System Configuration 4-39 Save Changes Select this option if you want to save changes you have made in CMOS (non-volatile memory) without exiting SETUP. When you select the Save Changes, you will see the dialogue box as shown below. If you select “Yes” in the dialogue box, changes you have made are saved in CMOS (non-volatile memory).
Page 154: Sas Bios - Sas Configuration Utility
4-40 System Configuration SAS BIOS – SAS Configuration Utility – SAS Configuration utility makes settings of the built-in SAS controller. You can start it up by simple key operation during POST execution without using any special startup disk. IMPORTANT: Because the server is installed with the latest version of the utility, your screen display may be different from the one described in this guide.
Page 155 System Configuration 4-41 2. Press and hold down the key and press the key. Ctrl The SAS Configuration utility starts up with the “Adapter List” menu displayed. Quitting the SAS Configuration utility The following section describes the procedures to quit the SAS/ Configuration utility. 1.
Page 156 4-42 System Configuration Physical Formatting of the Hard Disk Drive The following describes how to execute physical formatting of hard disk drive. 1. Press Enter key on the “Adapter List” menu. “Adapter Properties” menu appears after a short while. 2. Select “SAS Topology” and press Enter key. “SAS Topology”...
Page 157 System Configuration 4-43 4. Select the hard disk drive to execute physical formatting and press D key while pressing Alt key. “Device Properties” menu appears after a while. Select “Format” and press Enter key. “Device Format” menu appears after a while. Press F key to start formatting.
Page 158: Forced Shutdown
4-44 System Configuration FORCED SHUTDOWN Read this section if your server does not operate as expected. Forced Shutdown Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work. Press and hold the POWER switch on the server for over 4 seconds.
Page 159: Remote Management Function
(KVM) with BMC (Baseboard Management Controller), a system management LSI. As to the Remote Management Function and how to setup the function, refer to the [EXPRESSSCOPE Engine 2 User’s guide (ft-Server version)] stored in the NEC EXPRESSBUILDER DVD.
Page 160 4-46 System Configuration (This page is intentionally left blank.)
Page 161: Chapter 5 Installing And Using Utilities
Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER. CPU/IO module has a processor function part and IO function part. In utilities in this chapter, the processor function part is referred...
Page 162: Nec Expressbuilder
The NEC EXPRESSBUILDER, integrated setup software, can automatically detect the hardware connected to an NEC Express5800/ft series machine to advance the processing. The hardware subject to setup with the NEC EXPRESSBUILDER should have the same configuration as that for operation.
Page 163 Installing and Using Utilities 5-3 If you click [Yes], the Top menu appears. You can start up the OS install function, such as “ExpressSetup” from this menu. See User’s Guide (setup) for details.
Page 164 5-4 Installing and Using Utilities Tool menu If you select this item after choosing the display language, the Tool menu appears. You can use the below functions for maintenance. Maintenance Utility Starts up the Offline Maintenance Utility. BIOS/FW Updating Updates the system BIOS. ROM-DOS Startup FD Creates Startup FD is used for starting the ROM-DOS system.
Page 165: Autorun Menu
If you want to execute the menu again after the menu ended, select “My computer” by the Explorer, and double-click the icon of the disk drive that contains the NEC EXPRESSBUILDER DVD. Some menu items are grayed-out when the logon user does not have the authority of the administrator or the menu item is not available for your system.
Page 166: Parameter File Creator
You can create [Parameters file] for Windows Server 2008 R2. The setup using a parameter file saved in the Flash FDD is not supported. NOTE: You can install Windows Server 2008 R2 without [Parameters file]. Also, you can modify/newly create [Parameters file] during the setup with NEC EXPRESSBUILDER.
Page 167: Parameter File Creator
[Parameters file]. Follow the procedure below. NOTE: Do not remove NEC EXPRESSBUILDER DVD from drive during Parameters file creation. TIPS: Parameter File Creator functions on the following OS. − Windows Server 2008 R2 (Full Installation) (ensure to disable user account control (UAC)) −...
Page 168 5-8 Installing and Using Utilities Right-click on the screen or left-click [Setup Windows]. The menu will appear. Click [Parameter File Creator]. Parameter File Creator will appear.
Page 169 Installing and Using Utilities 5-9 [Load parameters] step is displayed. Select [Do not load parameters] from the menu, click [Next]. Select the installing Operating System. Select [Install the Windows(64bit editions)] from the menu, click [Next].
Page 170 5-10 Installing and Using Utilities Enter the setting of a logical drive. [Enter RAID setting] steps are displayed. Retain the default value, and click [Next]. Specify the installing medium and the Windows system partition. [Specify medium/Partition] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next].
Page 171 ■ If “Use existing partitions” is selected when you operate Windows Server 2008 R2, NEC EXPRESSBUILDER installs the Operating System to the Windows partition (The Boot partition (if it exists) and the Windows partition are deleted). The data in the other partition is kept if the system has two or more partitions.
Page 172 5-12 Installing and Using Utilities IMPORTANT: Computer name and Administrator password that meets the following conditions are required for Windows Server 2008 R2. – 6 or more characters by one-byte – Three of the followings are included: Number/One-byte capital letter/One-byte lower case letter/Symbol TIPS: If you load parameter file, or go back from Step 6 or later to Step 5, [●●●●●●] is displayed in Administrator password and Confirm password even if you...
Page 173 Installing and Using Utilities 5-13 Enter the setting of the network protocol. [Enter network protocol] steps are displayed. Retain the default value, and click [Next]. Enter the domain or workgroup name to be used. [Enter domain account] steps are displayed. Retain the default value, and click [Next].
Page 174 5-14 Installing and Using Utilities Enter the installing components. [Select Windows components] steps are displayed. Verify the parameters, modify if necessary, and then click [Next].
Page 175 Installing and Using Utilities 5-15 Select the installing applications. [Select applications] steps are displayed. Retain the default value, and click [Next]. Save the parameters. [Save parameters] steps are displayed. If you want to save the parameters, set the free formatted floppy disk. Select [Save parameters], enter the file path of the Parameters file into the text box and click [Next].
Page 176 5-16 Installing and Using Utilities Save to a floppy disk. The floppy disk containing the Parameters file has been created. Click [Yes] to exit Parameter File Creator. NOTE: – If you modify existing information file (Parameters file), click “Load parameters” at [Load parameters] screen.
Page 177: Nec Esmpro Agent And Manager
NEC Express5800/ft series system management applications “NEC ESMPRO Manager” and “NEC ESMPRO Agent” are bundled to accessory “NEC EXPRESSBUILDER DVD.” This section describes the functions and features provided by NEC ESMPRO Manager and NEC ESMPRO Agent and the notes on their operations.
Page 178 5-18 Installing and Using Utilities Effects of using NEC ESMPRO Manager and NEC ESMPRO Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficient effects on a variety of needs in versatile and complicated system environments. – Detection of server fault NEC ESMPRO Agent collects a variety of fault information on NEC Express5800 series systems to identify the states of the systems.
Page 179: Detection Of Server Fault
Installing and Using Utilities 5-19 Detection of Server Fault NEC ESMPRO Manager and NEC ESMPRO Agent detect errors causing faults to occur at an early stage and notify Administrators of fault information real-time. Early detection of error If a fault occurs, NEC ESMPRO Agent detects the fault and reports the occurrence of the fault to NEC ESMPRO Manager (alert report).
Page 180: Management Of Server Operation Status
5-20 Installing and Using Utilities Management of Server Operation Status NEC ESMPRO Agent manages and monitors a variety of components installed in the server. You can view the information managed and monitored by NEC ESMPRO Agent on the DataViewer of NEC ESMPRO Manager.
Page 181 Installing and Using Utilities 5-21 Monitoring (Management) of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant system. It can continue the operation even if a major component fails. NEC Express5800/ft series improves the system availability with the hardware, NEC ESMPRO, and system software functions.
Page 182 5-22 Installing and Using Utilities The report of a fault occurrence in the NEC Express5800/ft series (alert) is immediately sent to the NEC ESMPRO Manager. When the NEC ESMPRO Manager receives the alert, a popup message appears. The alert contains the detailed information of the fault and the proper countermeasures. You can...
Page 183 Installing and Using Utilities 5-23 Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows servers on a network to be managed collectively. The management screen is designed in the Explorer format to indicate the components in a server hierarchically for effective server management.
Page 184 5-24 Installing and Using Utilities DataViewer The DataViewer indicates the server source configuration information in the Explorer format. In addition, it changes the status color of the failed server component. This enables you to identify the failed portion. AlertViewer The AlertViewer manages fault reports sent from servers together. A fault occurred in a server is immediately reported to the AlertViewer.
Page 185: Nec Esmpro Agent
Installing and Using Utilities 5-25 NEC ESMPRO Agent NEC ESMPRO Agent is a utility which acts as an agent (proxy) between NEC Express5800/ft series and NEC ESMPRO Manager (management PC). For details on the operating environment, the setting required before the setup, and the installation procedure, see the separate volume “User’s...
Page 186: Device Id In Alert Report
5-26 Installing and Using Utilities Device ID in Alert Report Some NEC Express5800/ft series reports use unique device IDs which correspond to the devices listed in the table below as the device identification information. Device name Device ID CPU module 0...
Page 187: Installing And Using Utilities
Installing and Using Utilities 5-27 Device name Device ID SCSI slot 6 on SCSI enclosure 0 10/40/6 SCSI slot 7 on SCSI enclosure 0 10/40/7 SCSI slot 8 on SCSI enclosure 0 10/40/8 SCSI enclosure 1 11/40 SCSI slot 1 on SCSI enclosure 1 11/40/1 SCSI slot 2 on SCSI enclosure 1 11/40/2...
Page 188 “READ CREATE” or “READ WRITE.” Change of SNMP Community If the security setting of the SNMP Service of a system, where the NEC ESMPRO Agent is installed, is changed from the default “public” to a community name, change the community settings of the NEC ESMPRO Agent, too.
Page 189 Click [OK] to terminate the operation. Monitoring by NEC ESMPRO Manager If the version of NEC ESMPRO Manager is older than that of the target NEC ESMPRO Agent, its operation is not guaranteed. Some items cannot be monitored. Use the same or newer version of NEC ESMPRO Manager than that of NEC ESMPRO Agent for monitoring.
Page 190 5-30 Installing and Using Utilities The event registered in the monitoring event tree on the setting tool of alert function (Alert Manager) is not alerted to the manager if Alert Manager Main Service does not operate. Even when the service is operating, if the enabled/disabled flag of each alerting ways is disabled, the event is not alerted.
Page 191 For use under the following conditions, the CPU load of the NEC ESMPRO Agent service may increase (+10% or more). (Conditions) • Microsoft SQL Server 6.5 and NEC ESMPRO Agent are installed on the same machine and the services are running. • The [Integrate Performance Monitor] option of the Microsoft SQL Server 6.5 is checked.
Page 192 Monitoring the failures of the tape device is desired NEC ESMPRO Agent does not monitor the failures of the tape device. If you want to conduct monitoring, use backup software or tape monitoring application. Using the event monitoring function of NEC ESMPRO Agent allows you to monitor the event log of backup software or applications.
Page 193 If the server status monitoring by NEC ESMPRO Manager is on (default: ON), NEC ESMPRO Manager regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In response, NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of SNMP Service increases temporarily.
Page 194 Pop-up message of esmcmn.exe is displayed when starting the system: The following pop-up message may be displayed when you restart the system which NEC ESMPRO Agent is installed to and removal drives such as MO and DVD-RAM are mounted on,...
Page 195 NEC ESMPRO Agent checks whether the events are stored in the order of date. Therefore, when an event not in the order of date is found, it registers such an event assuming that “the past event is detected.”...
Page 196 It is set to the use of a default setting of hardware by the refresh rate of the screen when the monitor name is displayed as 'Generic PNP Monitor'. Deleted Reporting Method From the NEC ESMPRO Agent Ver. 4.3, the following reporting methods will not be supported. • Pager • ALIVE About event log monitoring Events displayed on Alert Manager can be monitored.
Page 197 As for this phenomenon, [About Alert Manager] occurs in the case of 4.10 or later. The confirmation procedure of [About Alert Manager] is as follows. Go to [Start]-[Control Panel] and select [NEC ESMPRO Agent]. Click [NEC ESMPRO Agent]-[Report Setting...]. Displays Alert Manager.
Page 198 5-38 Installing and Using Utilities Maintenance-related Functions When you want to use maintenance-related functions of the NEC Express5800/ft series, contact your maintenance personnel. Total Status of the PCI Module When each module’s status is simplex, the total status of the PCI module displayed on the DataViewer is yellow (warning) and the status will be reflected to the server status.
Page 199 Because the NEC Express5800/ft series detects hardware faults on the network in the driver level, NEC ESMPRO Agent does not monitor line faults. Thus, the value set for “Line fault occurrence rate” of a [LAN] tab of [NEC ESMPRO Agent properties] in the control panel is not used. Hardware Monitoring by ESMPRO In NEC Express5800/R320a-E4/ R320b-M4, an alert report is not issued if an error on power supply is detected in CPU module and PCI module.
Page 200 5-40 Installing and Using Utilities while the disks are mirrored. Temperature or voltage error occurring during disk mirroring will result in the system to shut down. CPU Information of the [ft] Tree If you select [CPU Module] – [CPU] in the [ft] tree of the DataViewer, unknown or incorrect information appears in some information items.
Page 201 Display of Ethernet Board of ftServer Utility ftServer Utility displays the information of Network Controller. Although NEC Express5800/R320a-E4/R320b-M4 has two built-in Network Ports, only one Network Controller is displayed in the tree of the Ethernet Board because one Network Controller exists per module.
Page 202 ESMPRO Agent is put into sleep mode, the “No response from the server.” message is reported, the status color of the server icon turns gray, and NEC ESMPRO Manager fails to judge whether NEC ESMPRO Agent fails or is put into sleep mode. Keep this in mind if you operate the monitoring target system with the setting that allows the system to enter sleep mode.
Page 203: Nec Esmpro Manager
To monitor the state of the NEC Express5800/ft series on a management computer with installation of NEC ESMPRO Manager, the DataViewer is used. If you click each of the modules and items to be checked sequentially on the tree view in the Windows Explorer format, the DataViewer indicates their states on the right side of the screen.
Page 204 Allows the configuration and other information on the CPU modules to be viewed. Maintenance Allows the start/stop, MTBF information clear, dump acquisition, and diagnosis of the CPU modules to be provided. See “Maintenance of NEC Express5800/ft series” described later for the start/stop and MTBF information clear of the CPU modules.
Page 205 Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU modules to be updated. See “Maintenance of NEC Express5800/ft series” described later for the update of BIOS of the CPU modules. The detailed device identification information can be checked by selecting [ESMPRO] tree→[Hardware]...
Page 206 5-46 Installing and Using Utilities DIMM Allows the information of DIMM on the CPU modules to be viewed.
Page 207 Installing and Using Utilities 5-47 Monitoring PCI Module To monitor the PCI modules and the components on the PCI modules, refer to the [PCI Module] tree. To see the information on the [PCI Module] tree, select the target PCI module from [PCI Module] in the [ft] tree.
Page 208 5-48 Installing and Using Utilities Maintenance Allows the start/stop, MTBF information clear, and diagnosis of the PCI modules to be provided. See “Maintenance of NEC Express5800/ft series” described later for the start/stop and MTBF information clear of the CPU modules. Update Allows the device identification information of the PCI modules to be viewed.
Page 209 Installing and Using Utilities 5-49 Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules, see the [PCI slot] tree. To see the information on the [PCI slot] tree, select [PCI Module]→[PCI module (containing PCI slot to be seen)]→[PCI slot] of the [ft] tree.
Page 210 5-50 Installing and Using Utilities PCI Device – General Allows the information of devices on the PCI slot to be viewed. This function is not supported in the current version. PCI Device – Detail Allows the detailed information of a device on the PCI slot to be viewed. This function is not supported in the current version.
Page 211 (AFT feature), disable it after removing dual LAN configuration. If it is not disabled and the cable is not connected to it, NEC ESMPRO Agent determines that the port is faulty (does not have any media), and the status color of [ft] - [PCI module] - [Ethernet Board] of the DataViewer turns red (abnormal).
Page 212 5-52 Installing and Using Utilities Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on the [SCSI enclosure] tree, select [SCSI enclosure] of the [ft] tree. You can see the following information of the SCSI enclosure from the [SCSI enclosure] tree. General Allows the configuration and other information of the SCSI enclosure to be viewed.
Page 213 Installing and Using Utilities 5-53 Maintenance Allows the MTBF information of the SCSI enclosure to be viewed or cleared. This function is not supported in the current version. Update Allows the firmware of the SCSI enclosure to be updated. However, this function is not supported in the current version.
Page 214 5-54 Installing and Using Utilities Electronics – General This function is not supported in the current version. Electronics – Maintenance This function is not supported in the current version. SCSI Slot – General Allows the configuration and other information of the SCSI slot to be viewed. IMPORTANT: You need to be aware of the status of hard disk during the mirror creation.
Page 215 Installing and Using Utilities 5-55 SCSI Slot – Maintenance Allows the MTBF information of the SCSI slot to be viewed or cleared. This function is not supported in the current version.
Page 216 5-56 Installing and Using Utilities Monitoring Mirror Disk To monitor the mirror disk components, see the [Mirror Disk] tree. To view information on [Mirror Disk] tree, select [Mirror Disk] under [ft] tree. You can see the redundancy status of the mirrors and the device IDs of the SCSI slots into which these hard disk components are connected.
Page 217 Installing and Using Utilities 5-57 Monitoring Hard Disk Drive (HDD) To monitor the hard disks and detect disk failures at an early stage, use the NEC ESMPRO Manager and NEC ESMPRO Agent. You can see configurations and information of hard disk in the DataViewer.
Page 218 5-58 Installing and Using Utilities Verification of mirror status To check the redundancy status of the failed mirror disk, open [Mirror Disk] screen under [ft]. On this screen, you can check the redundancy status of the mirror and the status of the mirrored hard disks.
Page 219 Installing and Using Utilities 5-59 The Mirror Disk screen shows a pair of hard disks constructing IMPORTANT: mirroring as a mirror. Note that when multiple volumes are created in these hard disks, the information on the volumes will not be displayed. If multiple volumes are created within a single disk: Volume A Volume C...
Page 220 See [1. Verify of hard disk failure] above. (2) Removing the hard disk Disconnect the hard disk with the problem. At this time, NEC ESMPRO Agent reports the following alert to manager. And icons related to the hard disk with problem change the state of warning in the DataViewer.
Page 221 Installing and Using Utilities 5-61 When one hard disk with problem was disconnected, SCSI slot changes the status to “Warning.” [SCSI Slot] → [General] IMPORTANT: The status color of the SCSI slot differs depending on the connection of mirrored hard disks: If one of the mirrored disks was removed: Warning If both of the mirrored disks were removed: Gray Also, at this time, the redundant status of mirrored disks is changed to “Warning.”...
Page 222 5-62 Installing and Using Utilities (3) Connect a new hard disk Next, connect a new hard disk to the same SCSI Slot. At this time, NEC ESMPRO Agent reports the following alert to manager. And icons related to the hard disk are changed to the state of normal in the DataViewer.
Page 223 Installing and Using Utilities 5-63 When the hard disk is connected, SCSI Slot changes the status to “Normal.” [SCSI Slot] → [General] Also, at this time, the state of the mirrored disks changes to “Normal.” [Mirror Disk]...
Page 224: Maintenance Of Nec Express5800/Ft Series
NEC Express5800/ft series maintenance can be done in two ways; one is to use NEC ESMPRO Manager for remote maintenance and the other is to use the NEC ESMPRO Agent ft server utility on the NEC Express5800/ft series for local maintenance.
Page 225 √ √ CPU module – – R: Remote. Executable from remote management PC by using NEC ESMPRO Manager L: Local. Executable on local server by using ft server utility √: Supported –: Not supported Bus reset Change of primary SCSI bus...
Page 226: Start And Stop Of Components
5-66 Installing and Using Utilities Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of the component in the [ft] tree of the DataViewer. Open the tree of the component to be started or stopped and select the [Maintenance] tree.
Page 227 A certain time is required for the start. The start result can be verified by “State” on the target component screen. The result of the start operation is reported by the NEC Express5800/ft series as an alert. Stop Perform the procedure below before replacing a component.
Page 228 5-68 Installing and Using Utilities Sample screen of NEC ESMPRO Manager 1 [Maintenance] screen of PCI module [CPU Module] – [CPU Module] - [Maintenance]...
Page 229 Installing and Using Utilities 5-69 Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of PCI module [PCI Module] - [Maintenance]...
Page 230 5-70 Installing and Using Utilities Procedure in the ft server utility Start Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. Click the [Up] button of the target component. A certain time is required for the start.
Page 231: Check And Clear Of Mtbf Information
NEC Express5800/ft series manages the MTBF (mean time between failure) of each component. If a fault occurs in a component, the NEC Express5800/ft series calculates the MTBF of the component again. If the calculated value is lower than the pre-defined threshold, the NEC Express5800/ft series disables the component to be used.
Page 232 Click the [MTBF Clear] button in the [Maintenance] screen for the target component. The MTBF clearing result can be verified by “State” on the target component screen. The result of the MTBF clearing operation is reported by the NEC Express5800/ft series as an alert.
Page 233 Installing and Using Utilities 5-73 Procedure in the ft server utility Perform the procedure below before replacement of a component. Select the target component by using the ft server utility. Check the current state of the target component with the LEDs and event log. Click the [Clear] button in [MTBF Clear] of the target component.
Page 234 Diagnostics The NEC Express5800/ft series provides the self-check diagnosis function for some components. If a fault occurs in a component, the NEC Express5800/ft series can diagnose the component to detect the fault. To diagnose a component with the NEC ESMPRO Manager, use the [Maintenance] tree of the component in the DataViewer.
Page 235 Click the [Diagnostics] button in the [Maintenance] screen for the target component. The diagnosis result can be verified by “Result” of the diagnosis on the target component screen. The result of the diagnosis is reported by the NEC Express5800/ft series as an alert.
Page 236 5-76 Installing and Using Utilities Procedure in the ft server utility Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. If the component is operating, stop the component. Click the [Diagnostics] button in the [Diagnosis Information] on the target component.
Page 237: Firmware Update
(in which the system continues the operation but the component trying to update firmware or BIOS is stopped). To update firmware with NEC ESMPRO Manager, use the [Update] tree of the component in the DataViewer. Open the tree of the component for which firmware is updated and select the [Update] tree.
Page 238 5-78 Installing and Using Utilities Procedure in NEC ESMPRO Manager Save the image data of the update firmware in an arbitrary directory of the NEC Express5800/ft series. Save the image data in any way. Write down the path to the directory in which the image data is saved.
Page 239 The update result can be verified by the state on the target component screen (indication of “Firmware update completed”). The result of the update processing is reported by the NEC Express5800/ft series as an alert. After the BIOS for a single CPU module is completed, click the [Jump Switch] button.
Page 240 5-80 Installing and Using Utilities Even if you do not have the image data of firmware for update, the firmware can be copied from the other module. By starting the module, the firmware will be updated automatically. However, when the [Enable automatic firmware update] property is disabled, follow the steps below to update the firmware: Start the system using the module of the firmware copy source.
Page 241 Installing and Using Utilities 5-81 Procedure in ft server utility Save the image data of the update firmware in a desired directory of the NEC Express5800/ft series. Save the image data in some manner. Write down the path to the directory in which the image data is saved.
Page 242 5-82 Installing and Using Utilities Select [Specify new firmware for update], enter the directory in which the updated firmware specified in the input box in step 1 is saved, and click the [Activate] button. Perform the firmware update. Check the update result with the event log.
Page 243 Installing and Using Utilities 5-83 After the BIOS for a single CPU module is completed, click the [Jump Switch] button. The module completely updated is started and the module under operation is stopped. Start the other inactive module. Starting the module causes the firmware to be updated automatically. However, if the [Enable automatic firmware update] property is disabled, update the module in the procedure as follows: (1) Check the current state with the “State”...
Page 244: Dump Collection
5-84 Installing and Using Utilities Dump Collection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in the DataViewer. To collect the dump with the ft server utility, use the utility screen of the component.
Page 245 A certain time is required for the dump saving. The dump is stored as %SystemDrive%\NECDump\MEMORY.DMP on the managed server. The result of the dump saving is reported by the NEC Express5800/ft series as an alert. Sample screen of NEC ESMPRO Manager [Maintenance] screen of CPU module...
Page 246 5-86 Installing and Using Utilities Procedure in ft server utility Select the target CPU module by using the ft server utility. Check the current state of the target CPU module with the LEDs. Select the dump acquisition method with [Dump] of the target CPU module and click the [Harvest] button.
Page 247 CPU module CPU/PCI module normally installed in OS at occurrence of system fault. Remote: Executable from remote management PC by using NEC ESMPRO Manager Local: Executable on local server by using ft server utility –: Not supported...
Page 248 5-88 Installing and Using Utilities Configure the system settings using the ft server utility in the following procedure. The system cannot be configured using the NEC ESMPRO Manager. Select [General] in the [ft] tree. Check the property of carrying out the modification with [System Settings] (or cancel the check).
Page 249 Refresh of View based on State Change Alert Setting A new function is supported so that NEC ESMPRO Manager window will be updated on a system state change basis (in other words, whenever necessary). This function is OFF by default. See the [Setting] below about how to turn it ON.
Page 250 Remote Local – When update to new firmware is required. Remote: Executable from remote management PC by using NEC ESMPRO Manager Local: Executable on local server by using ft server utility – : Not supported Procedure of Update from ft server utility Update the firmware in the following procedure.
Page 251 Installing and Using Utilities 5-91 Enter the location to store the new firmware, and click [Activate]. [Verification] dialog box appears. Click [OK]. Execute the firmware update.
Page 252: Nec Dianascope
Power supply state display is partly different from module POWER lamp on the device. Only DC on(turn on green lamp) and DC off(turn off green lamp) correspond in NEC DianaScope. When the communication with EXPRESSSCOPE Engine series becomes impossible by the CPU/IO module turned AC off and the like, the LCD and the each lamp statement and so on keeps previous state.
Page 253: Nec Product Info Collection Utility
Installing and Using Utilities 5-93 NEC PRODUCT INFO COLLECTION UTILITY The NEC Product Info Collection Utility is used to collect various system configuration and log information for maintenance or troubleshooting purpose of the server. This utility can be installed from NEC EXPRESSBUILDER DVD.
Page 254 5-94 Installing and Using Utilities Uninstallation Choose [Add or Remove Programs] - [Product Info Collection Utility (Vx.x.x)] from the control panel. Thereafter, uninstall it according to the message in the dialog box.
Page 255: Active Upgrade
Active Upgrade process allows you to upgrade system and application software while the important applications on an NEC Express5800/ft series system are online and available to users. This section describes the overview of Active Upgrade process, the procedure and prerequisites necessary for preparing the system for the upgrade process, and configuring and performing the upgrade process with Active Upgrade Console.
Page 256: Overview
5-96 Installing and Using Utilities Overview Active Upgrade technology allows you to upgrade system and application software on an NEC Express5800/ft series system with minimal downtime. Instead of taking your system offline to run upgrade procedures, you can use Active Upgrade technology to split the system into two independently running systems, one “side”...
Page 257 Installing and Using Utilities 5-97 Active Upgrade Process The Active Upgrade process involves the following basic steps: You prepare your system to ensure it meets the prerequisites of the Active Upgrade process. You use the Active Upgrade Console to select the disks that will be affected by the software upgrade and to provide information about any applications or services that require special handling during the upgrade process.
Page 258 5-98 Installing and Using Utilities Figure 2. Splitting the System When you split the system, the Active Upgrade Console disables any Rapid Disk ReSync (RDR) mirroring between the internal disks in each CPU/IO module enclosure and isolates the Upgrade Side from system resources such as the network, any user-specified application data disks, and any external PCI resources (such as external storage).
Page 259 Installing and Using Utilities 5-99 When you are finished installing software on the Upgrade Side, you disconnect the remote connection to the Upgrade Side and initiate the merge process. When you merge the system, the Active Upgrade Console stops your applications on the Production Side and unmounts any application data disks to ensure that pending disk updates are flushed to disk.
Page 260 5-100 Installing and Using Utilities Figure 4. Committing the Upgrade When the RDR disk resynchronization is finished, all critical system resources are running in duplex mode, and the Active Upgrade process is complete. You do not need to restart the system, and, because your application is already running on the upgraded software, there is no additional downtime.
Page 261: Aborting The Active Upgrade Process
Installing and Using Utilities 5-101 Aborting the Active Upgrade Process Aborting the Active Upgrade process stops the current upgrade session and returns your system to its original state. If necessary, you can abort the Active Upgrade process at the split mode or at the merge mode until you commit the upgrade.
Page 262: Active Upgrade State Model
5-102 Installing and Using Utilities Active Upgrade State Model The state model in Figure 6 shows all of the possible Active Upgrade states, and the order in which they occur during the Active Upgrade process. Figure 6. Active Upgrade State Model The state model helps to demonstrate the sequence of events in the Active Upgrade process, as follows: All upgrade sessions start in the Idle state, where you can run the readiness check as many...
Page 263 Installing and Using Utilities 5-103 When you are done installing software on the Upgrade Side and you start the merge process, the Active Upgrade Console switches to the PrepareMerge state, during which it runs additional readiness tests and background tasks. If the system is ready, the console immediately switches to the Merge state and restarts your applications on the Upgrade Side.
Page 264: Preparing For The Active Upgrade Process
Preparing for the Active Upgrade process involves the following tasks: • Learning about the types of upgrades that the Active Upgrade process supports. • Learning about the prerequisites for your NEC Express5800/ft series system. • Learning how the Active Upgrade Console can control your critical applications. •...
Page 265 Installing and Using Utilities 5-105 Active Upgrade technology does not support the following types of upgrades: • Any upgrade that requires network connectivity during the upgrade process. For example, you cannot use an installer program that downloads its installation files from the Internet as the upgrade progresses.
Page 266 5-106 Installing and Using Utilities Prerequisites Active Upgrade technology is supported only on NEC Express5800/ft series system that: • Are running in duplex mode prior to starting the upgrade process. The CPU/IO modules must be duplexed, and all critical resources in the enclosures must be duplexed.
Page 267 Installing and Using Utilities 5-107 • Setting for the remote management function is completed. By using the remote management function, the connection between the Production Side and the Upgrade Side by the remote KVM becomes possible during the Active Upgrade process. The setting of the management LAN required for using the remote management function needs to be completed.
Page 268 Production Side and Upgrade Side might fail during the Active Upgrade process. • Use caution when applying hotfixes from any source. Applying updates indiscriminately may introduce serious problems to your NEC Express5800/ft series system. TIPS: Overview, page 5-96 Software Upgrade Support, page 5-104...
Page 269: Managing Critical Applications During The Upgrade Process
The Active Upgrade Console enables to specify how business-critical applications are started and stopped during the Active Upgrade process. If your NEC Express5800/ft series system runs business-critical applications, such as Microsoft Exchange Server or SQL Server, these applications can run on only one side of the system—the Production Side—when you split the system.
Page 270 5-110 Installing and Using Utilities Pre-Upgrade Tasks To prepare for upgrading the system, do the following: Ensure that your NEC Express5800/ft series system meets the requirements and recommendations discussed in “Software Upgrade Support” on page 5-104, “Prerequisites” on page 5-106, and “Recommendations”...
Page 271 Installing and Using Utilities 5-111 Configuring Remote Desktop Connection In the setup window of Remote Desktop Connection, enable the remote connection. For more information, see the Windows online Help. If the remote connection is not enabled, the Production Side with Remote Desktop Connection cannot access the Upgrade Side in split mode.
Page 272 5-112 Installing and Using Utilities Installing the Active Upgrade Software If you use Windows Firewall, install the Active Upgrade when the Windows Firewall service is running. If you install it when the service is not running, the Windows Firewall exceptions will not be added properly.
Page 273 Installing and Using Utilities 5-113 If you have enabled Windows Firewall to protect your system, it might prevent you from using some of the features of Active Upgrade Console; therefore, you should enable the exception for the Active Upgrade Console in your Windows Firewall settings. IMPORTANT: Install the Active Upgrade software before configuring Windows Firewall.
Page 274: Gathering Information
5-114 Installing and Using Utilities TIPS: Pre-Upgrade Tasks on page 5-110 Configuring the Active Upgrade Process on page 5-125 Gathering Information Before you start configuring the Active Upgrade process on your system, considering the following questions: Did you decide the IP address for the Active Upgrade? This IP address should be the same network address that is allocated to Ethernet team and should be a new one.
Page 275 Installing and Using Utilities 5-115 Active Upgrade Process Worksheet Item Value IP address for Active Upgrade _______________________________________ _______________________________________ _______________________________________ Configuration files to use _______________________________________ _______________________________________ _______________________________________ Disks to upgrade _______________________________________ _______________________________________ _______________________________________ Disks that cannot be upgraded _______________________________________ _______________________________________ _______________________________________ Software installation utilities to run _______________________________________ _______________________________________...
Page 276 5-116 Installing and Using Utilities Copying Software Installation Packages to the System When the system runs in split mode, the Upgrade Side has no access to the network, external storage, or application data disks; therefore, if you need to download or copy any High Priority updates (hotfixes), installation packages, or disk images (for example, .msi files) to the system, put them on one of the disks you want to upgrade before you split the system.
Page 277 Installing and Using Utilities 5-117 Starting and Exiting the Active Upgrade Console IMPORTANT: Your login account must be in the local Administrators group to run the Active Upgrade Console. The Active Upgrade Console is not supported over remote connections. To start the Active Upgrade Console, disable remote connections, and then perform. To start the Active Upgrade Console, do one of the following: •...
Page 278 5-118 Installing and Using Utilities Understanding the Active Upgrade Console Interface The Active Upgrade Console window (see the figure below) is divided into four major parts: a title bar, a navigation bar, a main window, and a status bar. Active Upgrade Console Title bar Navigation bar Main window...
Page 279 Installing and Using Utilities 5-119 Title Bar The title bar displays the name of the current page of the Active Upgrade Console. TIPS: Starting and Exiting the Active Upgrade Console, page 5-117 Understanding the Active Upgrade Console Interface, page 5-118 Pre-Upgrade Tasks, page 5-110 Configuring the Active Upgrade Process, page 5- 125 Navigation Bar...
Page 280 5-120 Installing and Using Utilities The navigation bar contains the following entries: • Configuration — Allows you to create or select a configuration file to modify, or to start the upgrade process with no configuration file. • Network Settings— Allows you to verify the system network configuration and to configure IP address of the Upgrade Side.
Page 281 Installing and Using Utilities 5-121 • Finish — Indicates that the upgrade process is complete and allows you to save a copy of the activity log to a file, start another upgrade, or exit the Active Upgrade Console. • Link: −...
Page 282 5-122 Installing and Using Utilities When you perform a readiness test and begin the upgrade process, the configuration settings in the main window are replaced with an activity log (see the figure below) that allows you to track the progress and success of the Active Upgrade process.
Page 283 Installing and Using Utilities 5-123 Main Window: Activity Log For more information on viewing and interpreting items in the activity log, see “Viewing Active Upgrade Process Status” on page 5-173. TIPS: Starting and Exiting the Active Upgrade Console, page 5-117 Understanding the Active Upgrade Console Interface, page 5-118 Pre-Upgrade Tasks, page 5-110 Configuring the Active Upgrade Process, page 5-125...
Page 284 5-124 Installing and Using Utilities Status Bar The status bar (shown below), which is located at the bottom of the Active Upgrade Console window, reports a quick summary of the status of the upgrade. Status Bar Configuration file name Operational State Hardware State Partner State Upgrade State...
Page 285: Configuring The Active Upgrade Process
Installing and Using Utilities 5-125 Configuring the Active Upgrade Process Configuring the Active Upgrade process involves the following tasks: • Creating and managing configuration files • Configuring the IP address for the Upgrade Side • Selecting disks to upgrade • Selecting other configuration files to include •...
Page 286 5-126 Installing and Using Utilities See TIPS for more information about working with configuration files. TIPS: Creating a Configuration File, page 5-126 Loading a Configuration File, page 5-127 Editing an Existing Configuration File, page 5-128 Performing an Upgrade with No Configuration File, page 5-129 Saving a Configuration File, page 5-130 Selecting Other Configurations to Include, page 5-133 Providing a Description for a Configuration File, page 5-145...
Page 287 Installing and Using Utilities 5-127 Loading a Configuration File Loading a configuration file allows you to open an existing configuration file for use. After you load a configuration file, you can view the Upgrade Summary, and, if applicable, proceed with the upgrade as configured, but you cannot modify the configuration.
Page 288 5-128 Installing and Using Utilities Editing an Existing Configuration File Editing a configuration file allows you to open and edit a configuration file that you have previously saved. After you edit the configuration file, you can view the Upgrade Summary, and, if applicable, proceed with the upgrade as configured.
Page 289 Installing and Using Utilities 5-129 Performing an Upgrade with No Configuration File If the upgrade you want to perform does not require any special settings, you can proceed without a configuration file. IMPORTANT: When you execute the Active Upgrade for the first time, you need to use the configuration file to update.
Page 290 5-130 Installing and Using Utilities Saving a Configuration File The Active Upgrade Console automatically prompts you to save your configuration file if you leave the Configuration section of the application, or exit the application. (To save the configuration file, click Yes, otherwise click No or Cancel.) You can also optionally click Save or Save As on the Upgrade Summary page, as described in the following procedure.
Page 291: Selecting Disks To Upgrade
Installing and Using Utilities 5-131 System IP Configuration on the Upgrade Side Use [Network Settings] screen to allocate the IP address for the Upgrade Side’s system with Split status. Verify the configuration by checking the Ethernet team configuration, status and the allocated IP address that appear on [Network Settings] screen.
Page 292 5-132 Installing and Using Utilities Data Disk A disk that contains persistent data for your critical applications. Any disk marked as Data will be available only to the Production Side while the system is split. You cannot upgrade software on a data disk. IMPORTANT: All external storage devices are automatically considered data disks.
Page 293 Installing and Using Utilities 5-133 TIPS: Prerequisites, page 5-106 Displaying the Upgrade Summary, page 5-146 Selecting Other Configurations to Include Use the Other Configurations page to optionally call one or more existing configuration files into the configuration file you are currently editing, so that the settings from the called files will also apply to the file you are editing.
Page 294 5-134 Installing and Using Utilities To call a child configuration file into the current file On the Other Configurations page, select the check box next to the configuration file(s) you want to call into the current file. Check the setting at the bottom of the page and verify that you have selected the correct configuration files.
Page 295 Installing and Using Utilities 5-135 IMPORTANT: 1. Standard operating system services do not require control during the Active Upgrade process. Select only services that are related to your critical applications (such as Exchange, SQL and IIS). 2. The Active Upgrade Consol never changes the default Startup Type for a service on the Production Side.
Page 296 5-136 Installing and Using Utilities Selecting Event Viewer Log Files to Back Up Use the Log File Backup page to optionally preserve Windows Event Viewer log files from the Production Side of your system during the Active Upgrade process. When you commit an upgrade, the system reestablishes the RDR mirrors of any system disks by overwriting the Production Side disks (which contain the old version of your software) with the newer Upgrade Side disks (which contain your newly-upgraded software).
Page 297 Installing and Using Utilities 5-137 Saving Event Viewer log files 1. Specify a directory in which to save the files by doing one of the following: • In the Staging Directory dialog box, type the full path name of the directory. •...
Page 298: Configuring Custom Actions
5-138 Installing and Using Utilities Configuring Custom Actions Use the Custom Actions page to customize the way that the Active Upgrade process will run in your environment. You can create custom actions to perform the following types of tasks: • Specify how a critical application is stopped and started during the Active Upgrade process.
Page 299 Installing and Using Utilities 5-139 To configure a custom action On the Custom Actions page, do one of the following: • In the File field, type the full path name and file name of the executable file you want to run.
Page 300 5-140 Installing and Using Utilities Advanced Executes the custom action during every step of the Active Upgrade process, including interim steps such as PrepareSplit and PrepareMerge, which occur prior to the Split and Merge operations. This control type allows you to have more precise control over a custom action.
Page 301 Installing and Using Utilities 5-141 Click Add to accept the custom action. (If the Add button is inactive, ensure that you typed the File path name and executable name correctly. The executable file must exist to be added.) You can view the custom actions you have created at the bottom of the Custom Actions page. If you want to remove a custom action from the list, select it and click Remove.
Page 302 5-142 Installing and Using Utilities Using Active Upgrade Environment Variables You can optionally use the environment variables specified in the below table in any executable that you write for a custom action. These environment variables are useful if you want to write a conditional statement in your executable that, for example, runs only on a particular side of the system or only during a particular stage of the Active Upgrade process.
Page 303 Installing and Using Utilities 5-143 TIPS: Active Upgrade State Model, page 5-102 Programming Notes for Custom Actions, page 5-141 Configuring Custom Actions, page 5-138 Generating Exit Values An exit value of 0 indicates that the executable exited normally. Any other exit value indicates that there was an error, which will prevent the Active Upgrade process from continuing with the current upgrade request.
Page 304 5-144 Installing and Using Utilities Executing Visual Basic Scripts By default, the File field on the Custom Actions page accepts only batch files (.bat) and application files (.exe). If you want to use a Visual Basic script (.vbs) on the Custom Actions page, you need to specify the command-line based script host (cscript.exe) in which the executable will run.
Page 305 Installing and Using Utilities 5-145 Providing a Description for a Configuration File Use the Description page to specify a title and comments for your configuration file. These items appear on the Other Configurations page, the Upgrade Summary page, and in the Locate Configuration File dialog box when you are selecting a configuration file to load or edit.
Page 306: Displaying The Upgrade Summary
5-146 Installing and Using Utilities Displaying the Upgrade Summary When you finish creating a new configuration file, or when you load or edit an existing configuration file, you can display a summary of the upgrade configuration that the file contains. To display the upgrade summary, click Upgrade Summary in the navigation bar of the Active Upgrade Console.
Page 307: Performing The Upgrade
Installing and Using Utilities 5-147 Performing the Upgrade Performing the Active Upgrade process can involve the following tasks: • Performing a readiness check • Splitting the system • Merging the system • Committing the upgrade • Aborting the upgrade (if necessary) •...
Page 308 5-148 Installing and Using Utilities To perform a readiness test, choose to do one of the following: • Click Next on the Upgrade Summary page (if you are using a configuration file). • Click Active Upgrade on the navigation bar (the readiness test starts automatically if you have recently opened or changed your configuration).
Page 309 Installing and Using Utilities 5-149 (For more information about interpreting Active Upgrade status, see “Viewing Active Upgrade Process Status” on page 5-173.) If the check is successful, you can click Split to proceed with splitting the system. See “Splitting the System.”...
Page 310: Splitting The System
Upgrade Side while the system is in split mode. Split the system only when you are sitting at the console for your NEC Express5800/ft series system. The Active Upgrade Console is not supported over remote connections.
Page 311 Installing and Using Utilities 5-151 To split the system Ensure that you have addressed any critical errors or warnings that were indicated by the readiness check. Exit any non-essential applications. Click Split on the Active Upgrade page. When the system successfully enters split mode: Active Upgrade Console continues to run on the Production Side of the system.
Page 312: Managing Upgrade Tasks On The Upgrade Side
5-152 Installing and Using Utilities If the split process fails the first time, you can click Retry to try again. If the problem persists, you can click Abort to abort the upgrade process, or see “Troubleshooting” for information about resolving the problem. When the system is split, you can: Manage upgrade tasks on the Upgrade Side.
Page 313: Connecting To The Desktop On The Upgrade Side
Installing and Using Utilities 5-153 Because the Active Upgrade Console itself runs on the Production Side of the system, you need to establish a remote connection to the desktop on the Upgrade Side before you can complete any of these upgrade tasks, as explained in “Connecting to the Desktop on the Upgrade Side” on page 5-153.
Page 314 5-154 Installing and Using Utilities IMPORTANT: Before connecting to the Upgrade Side from the Production Side by using Remote Desktop or Remote KVM, you need to complete the Split operation appropriately and check no error is output on the activity log. If Remote Desktop or Remote KVM is used during the Split operation, the connection may fail.
Page 315 Installing and Using Utilities 5-155 the trusted sites, click Close or OK to close the warning. 3. After logging in, select [Remote Device] and select [Remote KVM]. 4. When the login screen for the Upgrade Side system is displayed, click the [Ctrl-Alt-Del] button on the Remote KVM Console window and log in to the system.
Page 316 5-156 Installing and Using Utilities Connecting to the Upgrade Side with Remote Desktop Remote Desktop allows you to control the keyboard, video and mouse of the Upgrade Side through the Windows Remote Desktop component. To establish a Remote Desktop Connection to the Upgrade Side Click Remote Desktop in the navigation bar of the Active Upgrade Console on the Production Side.
Page 317 Installing and Using Utilities 5-157 To terminate a Remote Desktop Connection to the Upgrade Side Verify that any installer processes are complete, and that you have exited any installer programs. From the [Start] menu of your the remote session, select [Disconnect]. TIPS: If you are about to merge the system, you can remain logged on to maintain the current desktop session.
Page 318 The next page displays a list of the updates you downloaded and allows you to select which ones will be installed at this time. Select only the updates that you previously checked for compatibility with your NEC Express5800/ft series system, then click Install.
Page 319 Installing and Using Utilities 5-159 Other Installation Packages If you previously downloaded individual software installers to a system disk, open the Upgrade Side folder that contains those installer files. Run each installer one at a time. TIPS: Before installing any software, ensure that you are working on the Upgrade Side desktop (through a remote connection).
Page 320: Restarting The Upgrade Side
5-160 Installing and Using Utilities Restarting the Upgrade Side When the system is running in split mode, if necessary, you can restart the operating system on the Upgrade Side at any time. You can either allow a software installer to restart the system automatically or you can perform the following procedure to restart the system manually.
Page 321 Installing and Using Utilities 5-161 TIPS: Though the Active Upgrade Console reports that the Upgrade Side operating system is up, it might take another minute or two for all services to finish loading and for login to be possible. TIPS: Running Software Installers, page 5-157 Viewing Active Upgrade Process Status, page 5-173 Merging the System, page 5-165...
Page 322 5-162 Installing and Using Utilities Resetting the Upgrade Side Hardware If the Upgrade Side system hangs up while the system is operating with the Split mode, you can reset the Upgrade Side hardware by clicking [Reset] button. By resetting the Upgrade Side hardware, the system recovers. IMPORTANT: Do not reset the Upgrade Side hardware on the following cases: –...
Page 323: Managing Your Applications On The Production Side
Installing and Using Utilities 5-163 Managing Your Applications on the Production Side While the system is split, you can continue to access and use your applications on the Production Side; however, you must avoid doing any of the following on the Production Side desktop: Installing or upgrading software.
Page 324 5-164 Installing and Using Utilities If possible, configure the settings for any applications you installed or upgraded. If you are satisfied that everything is working correctly, you can merge the system to stop your applications on the Production Side and restart them on the Upgrade Side for final verification. If there are any problems, you can abort the upgrade to return the system to its original state.
Page 325: Merging The System
Installing and Using Utilities 5-165 Merging the System After finishing to perform the upgrade tasks on the Upgrade Side of the system, you can merge the system to verify your changes before you permanently commit them. Merging the system: • Stops your applications and services on the Production Side.
Page 326 5-166 Installing and Using Utilities To merge the system 1. Verify that all upgrade processes are complete, and that you have exited any installer programs. 2. Optionally, terminate any Remote KVM or Remote Desktop sessions. IMPORTANT: If you terminate the Remote Desktop, “Disconnect” instead of “Logoff.” You can remain logged on to the Upgrade Side if you want to maintain the current desktop session.
Page 327: Verifying The Upgrade Side Before Committing The Upgrade
Installing and Using Utilities 5-167 Depending on the complexity of your applications and the upgrade you performed, your applications should be backed up and running in under a minute. After the merge process completes, the upgrade state is Fault Tolerant\Merge\Ready, indicating that the system is currently merged and the upgrade is ready to be committed.
Page 328 5-168 Installing and Using Utilities • Verify that client systems can reach all of the services that you NEC Express5800/ft series system provides. • Verify that the presence and the version number of each software package (see “Verifying the Status of Installed Software” on page 5-181).
Page 329 Installing and Using Utilities 5-169 Committing the Upgrade When you are finished testing your applications on the merged system, and you are satisfied that everything is working correctly, you can commit the upgrade to make it permanent. Committing the upgrade •...
Page 330 5-170 Installing and Using Utilities TIPS: Finishing the Upgrade, page 5-172 Viewing Active Upgrade Process Status, page 5-173 Verifying If RDR Disks Are Resynchronizing, page 5-183 Troubleshooting, page 5-179...
Page 331: Aborting The Upgrade
Installing and Using Utilities 5-171 Aborting the Upgrade If necessary, you can abort the Active Upgrade process and restore the system to its original state at the split mode or the merge mode of the upgrade process prior to committing the upgrade. CAUTION: You cannot abort the upgrade process after you commit an upgrade because the original state of the system is lost (overwritten) as a result of completing the upgrade process.
Page 332 5-172 Installing and Using Utilities Finishing the Upgrade To complete the Active Upgrade process and clean up ftServer system resources after committing or aborting an upgrade, click Finish on the Commit Upgrade page or Abort Upgrade page. The finish process should take only a few minutes. When the process completes, the upgrade state is Fault Tolerant\Idle\Ready.
Page 333 Installing and Using Utilities 5-173 Viewing Active Upgrade Process Status You can view the status of the Active Upgrade process at any point during the upgrade. The Active Upgrade Console indicates status in two ways: • “Activity Log” on page 5-173 •...
Page 334 5-174 Installing and Using Utilities Remote Activity Log IMPORTANT: You can only view status in this window. To control the remaining steps of the Active Upgrade process, you must minimize or close the connection to the Upgrade Side and use the Active Upgrade Console on the Production Side.
Page 335 Installing and Using Utilities 5-175 Some upgrade items are collapsed into a single line. To display all of the associated items, click on the expand (+) button to the left of the item. To collapse them again, click on the collapse (-) button to the left of the item.
Page 336: Status Bar
5-176 Installing and Using Utilities Status Bar The status bar (below figure), which is located at the bottom of the Active Upgrade Console window, reports a quick summary of the status of the upgrade. Status Bar Configuration file name Hardware State (Table 1) Upgrade State (Table 2) Operational State (Table 3) Partner State (Table 4)
Page 337 Installing and Using Utilities 5-177 Upgrade State Description Otherwise, the Active Upgrade Console is in the process of initiating split mode. Prepare Merge The Active Upgrade Console is preparing to merge the system by running additional readiness tests and background tasks. Merge If the operational state is Ready, the system is merged.
Page 338 5-178 Installing and Using Utilities Partner State Description DC Off The partner system operating system is shut down and standby power is off. The partner system is performing a BIOS Power On Self Test BIOS POST (POST). Hung: BIOS POST The partner system hung in the BIOS POST.
Page 339: Troubleshooting
Installing and Using Utilities 5-179 Troubleshooting If necessary, you can collect information about the Active Upgrade process and resolve problems • Saving the activity log to a file. • Viewing the status of your application services • Viewing the status of your installed software. •...
Page 340 5-180 Installing and Using Utilities Verifying the Status of Application Services At various stages of the Active Upgrade process, you can optionally verify the status of services you specified for control on the Application Services page of the Active Upgrade Console. To verify the status of a service Click [Start] - [Administrative Tools] - [Computer Management].
Page 341 Installing and Using Utilities 5-181 TIPS: Managing Critical Applications During the Upgrade Process, page 5-109 Selecting Application Services to Control, page 5-134 Viewing Active Upgrade Process Status, page 5-173 Troubleshooting, page 5-179 Verifying the Status of Installed Software While you are running in split or merge mode, or after you have finished the Active Upgrade process, you might want to verify the status of the software packages that you installed.
Page 342 5-182 Installing and Using Utilities NOTE: If your system is in split mode, view Programs and Features of Control Panel on the Upgrade Side. TIPS: Running Software Installers, page 5-157 Viewing Active Upgrade Process Status, page 5-173 Troubleshooting, page 5-179...
Page 343 Installing and Using Utilities 5-183 Verifying If RDR Disks Are Resynchronizing When you complete or abort the Active Upgrade process, the system reestablishes the mirrors between the RDR partner disks in each CPU- I ⁄O enclosure. If you intend to initiate another upgrade process, you must wait for the resynchronization to complete before you do so.
Page 344 5-184 Installing and Using Utilities General Problems and Solutions The table below describes some common problems that could prevent your system from passing the readiness check. IMPORTANT: Never perform hardware maintenance, such as removing and replacing system components, while the Active Upgrade process is running. If you experience a problem that prevents the Active Upgrade process from completing successfully, you should always be able to abort the upgrade session to restore your system to its original state.
Page 345 Installing and Using Utilities 5-185 The following tables describes some common problems with custom actions. Troubleshooting: Custom Actions Error Action The executable filename does not Ensure that the executable file associated with your exist. custom action is located in the directory you specified during the configuration process.
Page 346 5-186 Installing and Using Utilities Problem Action Failed to disable PCI device: If you have installed QLogic SANsurfer Fibre Channel HBA QLogic Fibre Channel Software to upgrade the BIOS in your host bus adapter, you should Adapter uninstall this utility when you are done upgrading the BIOS. If the utility remains on your system, it may retain access to storage system resources and prevent certain storage operations.
Page 347: Chapter 6 Maintenance
Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800/ft series and precautions when relocating or storing the server.
Page 348: Daily Maintenance
Data Viewer Checking STATUS LEDs Check the LED indication on the front of the NEC Express5800/ft series, on hard disks installed in 2.5-inch hard disk drive bay, or on LCD display when the server is powered on or powered off by the shut down operation.
Page 349: Making Backup Copies
Maintenance 6-3 Making Backup Copies NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent.
Page 350: Cleaning The Keyboard And Mouse
6-4 Maintenance Wipe the server with a dry cloth. Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth. Cleaning the Keyboard and Mouse IMPORTANT: A keyboard and a mouse use USB interface. Therefore it is not necessary to power off the server when connecting or disconnecting them.
Page 351: Cleaning The Floppy Disk Drive
Maintenance 6-5 Cleaning the Floppy Disk Drive A read/write error may occur due to stains on the read/write head of the floppy disk drive. Use the cleaner dedicated for floppy disk drive to clean the read/write head. It is recommended to clean the head on regular basis.
Page 352 6-6 Maintenance Cleaning Tape Drive Dirt on the tape head may be a cause of unsuccessful backup and damage to tape cartridge. Clean the tape head regularly using a cleaning tape. For procedure and interval of cleaning as well as lifetime of a tape cartridge to use, see instructions included with the tape drive.
Page 353: System Diagnostics
Maintenance 6-7 SYSTEM DIAGNOSTICS The System diagnostics runs several tests on the server. Select [Tool menu] - [Test and diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory CPU cache memory...
Page 354 6-8 Maintenance Select [Test and diagnostics]. Select [End-User Mode] and the system diagnostics starts. The diagnostics will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title Test result Test summary...
Page 355 Select <Reboot> in the [Enduser Menu] above. The server restarts and the system is started from the NEC EXPRESSBUILDER. Exit the NEC EXPRESSBUILDER, and remove the DVD from the optical disk drive. Power off the server and unplug the power cord from the receptacle.
Page 356: Maintenance Tools
6-10 Maintenance MAINTENANCE TOOLS The Maintenance Tools is a tool of this product for preventive maintenance, as well as for trouble analysis and its settings. Follow the below procedure to start the Maintenance Tool. IMPORTANT: This guide contains procedures to use a floppy disk, however, your server is not equipped with factory-installed floppy disk drive.
Page 357 Maintenance 6-11 Select [Tool Menu]. Following Language selection menu appears. Japanese: Menu is displayed in Japanese from now English: Menu is displayed in English from now Return to previous menu: Boot selection menu displayed IMPORTANT: Default menu selection is [Japanese]. When there is no key operation for five second after Language menu appears, [Japanese] starts automatically.
Page 358: Function Of Maintenance Tools
The Off-line Maintenance Utility is started in “Maintenance Utility.” The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your service representative.
Page 359 BIOS/FW Updating This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from floppy disk, and the various BIOS and firmware programs are updated.
Page 360: Relocating/Storing The Nec Express5800/Ft Series
6-14 Maintenance RELOCATING/STORING THE NEC EXPRESS5800/FT SERIES Follow the procedure below to relocate or store the server. CAUTION Observe the following instructions to use the server safely. There are risks of fire, personal injury, or property damage. See “PRECAUTIONS FOR SAFETY”...
Page 361 Maintenance 6-15 IMPORTANT: Check and adjust the system clock before operating the server again after relocating or storing If the server and the built-in optional devices are moved from a cold place to a warm place in a short time, condensation will occur and cause malfunctions and breakdown when these are used in such state.
Page 362: To The Accident Of Pci Module
6-16 Maintenance TO THE ACCIDENT OF PCI MODULE You may encounter the following error during the mirroring procedure in a case such as after module is added; however, hard error does not occur. Check whether the following error log is added. If the error log is added, perform the following procedure.
Page 363: Procedure To Recover
Maintenance 6-17 Procedure to Recover If access of system is high, cancel the procedure or reduce the access. (1) Clear MTBF by PCI module and stop/start of PCI module by ft server utility. Procedure 1. Cancel the procedure or wait for finish of the procedure. 2.
Page 364 6-18 Maintenance (3) Stop of PCI module 1. (4) Start of PCI module 1.
Page 365: Procedure To Check
Maintenance 6-19 Procedure to Check Check whether the following error is added on system event log. If following events are added, the procedure is performed correctly.
Page 366 6-20 Maintenance (This page is intentionally left blank.)
Page 367: Chapter 7 Troubleshooting
Chapter 7 Troubleshooting This section covers some of the issues that can occur with this server, and provides the trouble shooting steps you can refer to.
Page 368: To Locate The Errors
Use NEC ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, DataViewer, or Alert Viewer of NEC ESMPRO Manager.
Page 369: Error Messages By Led Indication
Error Messages by LED Indication The LEDs on the front and rear panels of the NEC Express5800/ft series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on, going off, and flashing.
Page 370: Post Error Messages
7-4 Troubleshooting POST Error Messages Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors. Phoenix BIOS 4.0 Release 6.0.XXXX CPU=Pentium III XXX MHz 0640K System RAM Passed...
Page 371 Troubleshooting 7-5 On-screen error message Cause Action Password is cleared. 0252 Password checksum Reconfigure by using BIOS setup. bad -Password cleared 0260 System Timer error System Timer is faulty. Reconfigure by using BIOS setup. If the error cannot be solved after 0270 Real time clock error RTC is faulty.
Page 372 7-6 Troubleshooting On-screen error message Cause Action 0B96 BMC SDR Repository SDR repository within BMC Replace the CPU/IO module. failure is faulty. 0B97 BMC SEL device failure SEL repository within BMC is faulty. 0B98 BMC RAM test error BMC RAM is faulty. 0B99 BMC Fatal hardware BMC FPGA is faulty.
Page 373 Troubleshooting 7-7 On-screen error message Cause Action 8122 Unsupported DIMM Non-supported DIMM is Check the supported DIMM and detected in DIMM mounted. replace the DIMM. If replacing the group #3 DIMM does not help, replace CPU/IO module. 8123 Unsupported DIMM detected in DIMM group #4 8124 Unsupported DIMM...
Page 374 7-8 Troubleshooting On-screen error message Cause Action 9006 HW Memory Test failed. Memory is faulty. Replace the DIMM. If replacing it does not help, replace the CPU/IO module. 9064 Mixed CPU Steppings Different CPU steppings are Check supported CPUs and detected.
Page 375: Windows Server 2008R2, Enterprise Edition Error Messages
Troubleshooting 7-9 Windows Server 2008R2, Enterprise Edition Error Messages If a fatal error (e.g., a STOP or system error) occurs after Windows Server 2008R2, Enterprise Edition starts, the screen of the display unit turns blue and displays detailed error messages. STOP: C000021A (FATAL SYSTEM ERROR) The Windows logon process..
Page 376: Server Management Application Error Message
7-10 Troubleshooting Server Management Application Error Message If the server management tool such as NEC ESMPRO Agent or NEC ESMPRO Manager has been installed in the NEC Express5800/ft series or management PC, you can obtain the error information from the display unit of the server or management PC.
Page 377: Troubleshooting
→ Make sure the POWER switch on the power unit is on. Did you press the POWER switch? → Press the POWER switch on the front of the NEC Express5800/ft series to turn on the power (the POWER LED lights).
Page 378 → Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is that device compliant with NEC Express5800/ft series? → Operation of the server with unauthorized devices is not guaranteed.
Page 379 → Make sure that the cable is connected to the correct connector on the rear of the server. Are the keyboard and mouse are compliant with NEC Express5800/ft series? → Operation of the server with unauthorized devices is not guaranteed.
Page 380 7-14 Troubleshooting Screen freezes, keyboard and mouse don’t work: → If the amount of memory is large, it takes time to copy the memory in dual mode and the system stops working temporarily during the copying, but it is not system trouble.
Page 381 Fail to access the hard disk: Is the hard disk applicable to the server? → Operation of any device that is not authorized by NEC is not guaranteed. Is the hard disk properly installed? → Make sure to lock the hard disk with the lever on its handle. The hard disk is not connected to the internal connector when it is not completely installed (see Chapter 8).
Page 382 Is a floppy disk in the floppy disk drive? → Take out the floppy disk and restart the server. Is the NEC EXPRESSBUILDER DVD (or the other bootable DVD/CD-ROM) in the optical disk drive? → Take out the DVD (or the other bootable DVD/CD-ROM) and restart the server.
Page 383 Troubleshooting 7-17 Is the transfer speed correct? → The built-in LAN controller mounted as standard on this server can be used in network with the transfer speed of 1000Mbps, 100Mbps or 10Mbps. You can change the transfer speed or configure the setting from OS. However, do not use the “Auto Detect”...
Page 384 CPU load ratio of SNMP Service (snmp.exe) increases: → While monitoring the server from NEC ESMPRO Manager, the CPU load ratio of SNMP Service on the NEC ESMPRO Agent side may increase at every monitoring interval (default: 1 minute).
Page 385 Pop-up message of esmcmn.exe is displayed when starting the system: → The following pop-up message may be displayed when you restart the system which NEC ESMPRO Agent is installed to and removal drives such as MO and DVD-RAM are mounted on, without closing Windows Explorer, after displaying the...
Page 386 7-20 Troubleshooting Command prompt cannot be displayed in full screen: In NEC Express5800/ft series, you cannot switch command prompt to full screen mode. Also, you cannot execute applications that use command prompt full screen mode. When you attempt to switch to full screen mode, the message below may appear.
Page 387 Troubleshooting 7-21 Screen under changing (distorted display) can be seen when screen resolution is changed: If screen resolution is changed while the entire system is under high load, screen under changing (distorted display) may be seen. This is because screen update is taking time to complete due to high load in the system.
Page 388 Did you set NEC ESMPRO Agent to monitor the server? → Change the ESMPRO setting. Start NEC ESMPRO Agent in the Windows control panel, then go to [Express5800 Server] - [Monitor] from [System] tab, then click the check box. ([Unmonitored] is selected by default) After changing the setting, the server monitoring starts automatically.
Page 389 Troubleshooting 7-23 Wake On LAN does not function: Is the AC power supplied to both CPU/IO modules? → If the AC power supplied to only one of the CPU/IO module, Wake On LAN may become unavailable. Supply the AC power to both of CPU/IO modules.. Is the network adapter configured on OS? →...
Page 390: Event Log
7-24 Troubleshooting Event Log The following system event of ACPI is logged → This event may be registered during the re-installation, it is not a problem in operating the system. Type :Error Source :ACPI Event ID Description :ACPI BIOS does not contain an IRQ for the device in PCI slot 1, function 0.
Page 391 Troubleshooting 7-25 iANSMiniport-related logs are recorded in the system event log: → The logs of the source “iANSMiniport” are the logs about the duplex of the network. The following logs may be recorded in the system event log after starting the system or after setting duplex, but there is no problem on operation.
Page 392 7-26 Troubleshooting → Following event log is recorded while the system operation in some cases. The log indicates detection of an event that is not critical event for the server operation, and the event is amendable. This doesn’t affect the system as long as the event never occurs repeatedly.
Page 393 So, if NEC ESMPRO Agent cannot get information continuously, the CPU load ratio may appear lower than the actual value. [Detected past event] is recorded → Following event is recorded when MSCS is used, then the warning is sent to NEC ESMPRO Manager Source:...
Page 394 7-28 Troubleshooting Fibre Channel (N8803-038) related log is recorded in the System Event log → The below events may be recorded when module switching, including module failure, occurs. This log indicates that the system has detected a non-fatal, correctable event for the server operation. This does not affect the system as long as this event is recorded consecutively.
Page 395: Problems With Nec Expressbuilder
Troubleshooting 7-29 Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER DVD, check the following: Did you restart the server after setting the NEC EXPRESSBUILDER DVD during POST? → If you do not restart the server, an error message will appear or the OS will boot.
Page 396: Problems With Windows Autorun Menu
7-30 Troubleshooting Problems with Windows Autorun Menu Cannot read online document: Do you have Adobe Reader installed correctly in your system? → Some online documents are supplied with PDF format. To read the document of PDF format, Adobe Reader is required in your system. Is the operating system Windows XP SP 2? →...
Page 397: Problems With Parameter File Creator
Troubleshooting 7-31 Problems with Parameter File Creator Failed to start Parameter File Creator: → Parameter File Creator must be executed with “Microsoft® HTML Application host.” If this does not launch, follow the below procedure to associate Parameter File Creator with “Microsoft® HTML Application host.” 1.
Page 398: Problems With Nec Esmpro
NEC ESMPRO Manager does not receive traps from NEC ESMPRO Agent properly: → When the trap community which receives traps in the setting of NEC ESMPRO Manager is changed from the default setting “public”, SNMP service setting needs to be changed.
Page 399 Otherwise, SNMP service does not run properly and NEC ESMPRO Agent may not run. → SNMP service is necessary for NEC ESMPRO Agent to run. If you deleted SNMP service after installing NEC ESMPRO Agent, reinstall NEC ESMPRO Agent after installing SNMP service.
Page 400 → Because the NEC Express5800/ft series detects hardware faults on the network in the driver level, NEC ESMPRO Agent does not monitor line faults. Thus, the value set for "Line fault occurrence rate" of a [LAN] tab of [NEC ESMPRO Agent properties] in the control panel is not used.
Page 401 → ESRAS Utility is not used with this server model. Managing dual mode system: → When managing dual mode system, install Operation/Standby separately to local disk. Installation of NEC ESMPRO Agent is same as normal installation except installing to two servers. The monitoring event is not alerted: →...
Page 402 (From and To) in [Printers and Faxes] are [00:00], on the other hand, NEC ESMPRO Manager’s time are [9:00]. To display them properly, make the settings of printer from its properties window. The...
Page 403 Troubleshooting 7-37 Monitoring the failures of the tape device is desired: → NEC ESMPRO Agent does not monitor the failures of the tape device. If you want to conduct monitoring, use backup software or tape monitoring application. Using the event monitoring function of NEC ESMPRO Agent allows you to monitor the event log of backup software or applications.
Page 404 7-38 Troubleshooting Network drive is not displayed in the DataViewer: → On WindowsXP or the OS released after it, the drive connected to network is not displayed under the file system tree in the DataViewer of NEC ESMPRO Manager. Shutdown monitoring: →...
Page 405 LAN settings (AFT function), remove the dual LAN settings before disable it. NEC ESMPRO Agent does not work properly in the environment where Oracle products and NEC ESMPRO Agent coexist: → The installation of the Oracle products may change Startup type of SNMP Service into “Manual.”...
Page 406 7-40 Troubleshooting DataViewer is not displayed normally when the PCI module (IO module) is running in the simplex mode. → When only the PCI modules (IO modules) is running in the simplex mode (non-duplexed mode), the DataViewer cannot display the status of the SCSI enclosure and mirror disk.
Page 407: Collecting Trouble Logs
Collection Utility. Refer to “NEC Product Info Collection Utility” (page 5-93) for how to use. Collection of Event Logs Collect the logs of various events that have occurred in the NEC Express5800/ft series. It is recommended that you collect all the logs of [Application Log], [Security Log] and [System log] by the following procedure.
Page 408 7-42 Troubleshooting 3. Click [Save Log File As...] in the [Action] menu. 4. Enter the name of the target archive log file in the [File name] box. 5. Select the format of the target log file from the [Save as type] list box, and click [OK].
Page 409: Collection Of Configuration Information
Troubleshooting 7-43 Collection of Configuration Information Collect information such as the hardware configuration and internal setting information of the NEC Express5800/ft series. IMPORTANT: If a STOP error or system error occurs or the system stalls, restart the system, and then start the work.
Page 410: Collecting The Memory Dump
7-44 Troubleshooting COLLECTING THE MEMORY DUMP If a failure occurs, the memory data should be dumped to acquire the required information. If you stored the dump data in a DAT, label it so as to indicate the software (e.g. NTBackup) you used for storing it.
Page 411: Chapter 8 System Upgrade
NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user. Be sure to use only optional devices and cables designated by NEC. Repair of the server due to malfunctions, failures, or damage resulted from installing undesignated devices or...
Page 412: Safety Precautions
8-2 System Upgrade SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. There are risks of death or serious personal injury. See “PRECAUTIONS FOR SAFETY” in Chapter 1 for details.
Page 413: Anti-Static Measures
System Upgrade 8-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear wrist straps (arm belts or anti-static gloves). Wear wrist straps on your wrists. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
Page 414: Pre-Upgrade Verification
Confirm the required ft server control software’s version, Refer to the sever-accessory User’s Guide, check the NEC website, or contact your sales representative. Verify the version of the ft control software on your system. After confirming it as the available version, add the device onto the server.
Page 415: Preparing Your System For Upgrade
To remove the CPU/IO module during the continuous operation, disable the intended module (place the module off-line) by using the ftServer Utility of the NEC ESMPRO Agent or the NEC ESMPRO Manager from the management PC on the network. After a new module is installed to the server, enable the module using the ftServer Utility or the NEC ESMPRO Manager.
Page 416: 2.5-Inch Hard Disk Drive
2.5 inch width exclusive trays. IMPORTANT: Do not use any hard disks that are not authorized by NEC. Installing a third-party hard disk may cause a failure of the server as well as the hard disk. Purchase hard disks of the same model in pair.
Page 417: Installing 2.5-Inch Hard Disk Drive
System Upgrade 8-7 Installing 2.5-inch Hard Disk Drive Follow the procedure below to install the hard disks. Install the hard disks from a smaller slot number to large number on CPU/IO module 0/1, from slot 0 to slot through slot 7. IMPORTANT: Refer to “ANTI-STATIC MEASURES”...
Page 418: System Upgrade
8-8 System Upgrade Firmly hold the handle of the hard disk drive to install and insert the drive into the slot. TIPS: Insert the disk until the lever hook touches the server frame. Check the direction of the lever. Insert the hard disk with the lever unlocked.
Page 419: Removing 2.5-Inch Hard Disk Drive
System Upgrade 8-9 Removing 2.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk drive. IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRADE” before you take the following procedures. Shut down the OS. The system turns off automatically.
Page 420: Replacing 2.5-Inch Hard Disk Drive
8-10 System Upgrade Replacing 2.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk drive. The hard disk drive is replaced with new device with the server powered on. IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRADE.”...
Page 421: Cpu/Io Module
Removing the module being operating may cause unexpected trouble. Use the management software (e.g., ftServer Utility or NEC ESMPRO Manager) to identify the module to be removed so that the module is removed when it is stopped, without fail.
Page 422: Removing Cpu/Io Module
Follow the procedure below to remove the CPU/IO module. Stop the CPU/IO module you want to remove. To this end, use the ftServer Utility of the NEC ESMPRO Agent installed to your server or the DataViewer of the NEC ESMPRO Manager.
Page 423 System Upgrade 8-13 Disconnect the power cable of a removing module. Stopper The stopper will return to the vertical position when you disconnect the cable. CHECK: Check whether the stopper drops down after disconnecting the power cable. If you disconnect the cable and the stopper does not go back to this position, you cannot pull out the CPU/IO module in the next step.
Page 424 8-14 System Upgrade Hold the black levers of the CPU/IO module and pull it off. Pull it off until it is locked and stopped. IMPORTANT: Do not hold part other than the handle to pull the module. Handle the CPU/IO module carefully. Do not drop the module or bump it against parts in the device when you remove it.
Page 425: Installing Cpu/Io Module
System Upgrade 8-15 Installing CPU/IO Module Follow the procedure below to install the CPU/IO module: IMPORTANT: Ensure to read “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRADE.” Insert the black lever slowly and fasten the screws tightly. Be careful not to cause a shock to the device at this time.
Page 426 In some system statuses or settings, auto start up or integration does not take place when the module is connected. In such a case, check the status by using the ftServer Utility or NEC ESMPRO Manager DataViewer, and then start up the CPU/IO modules.
Page 427: Dimm
TIPS: Up to 96GB(8GB x 12) memory can be additionally installed. In the error messages and logs in POST NEC ESMPRO, or Off-line Maintenance Utility, the DIMM connector may be described as “group.” The number next to “group” corresponds to the slot number shown in the figure on the next page.
Page 428: Precautions
8-18 System Upgrade Precautions Note the following to install or replace DIMM. DIMM 7 through 12 are available only when the processor #2 is installed. To install DIMM, install the product with the same serial number to the same CHs and slots of the CPU/IO modules 0 and 1.
Page 429: Installing Dimm
System Upgrade 8-19 Installing DIMM Follow the procedure below to install the DIMM. Shut down OS. The sever turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-12. Remove three screws (two on the front and one on the rear), and remove the top cover of the CPU/IO module.
Page 430 8-20 System Upgrade Dummy memory module Remove the dummy memory module by opening the levers on both sides of the DIMM slot. IMPORTANT: Keep and store the removed dummy memory module with care. DIMM socket Insert a DIMM into the DIMM socket vertically.
Page 431 System Upgrade 8-21 Refer to page 8-15 and install the CPU/IO module. Connect the power cords. Press the POWER switch to power on the server. Verify that POST displays no error message. If POST displays an error message, write it down and see the POST error message list on page 7-4.
Page 432: Removing Dimm
8-22 System Upgrade Removing DIMM Follow the procedure below to remove the DIMM. IMPORTANT: This server works only when there are at least two DIMMs installed. Shutdown OS. The system turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-12.
Page 433 System Upgrade 8-23 Open the levers attached on both sides of the socket of the DIMM to be removed. It will be unlocked and the DIMM can be removed. Attach the dummy memory module. Attach the air duct. Place the top cover of the CPU/IO module and secure it with three screws. Refer to page 8-15 and install the CPU/IO module.
Page 434: Replacing Dimm
Identify the failed DIMM by referring to the memory slot error LED. Remove the CPU/IO module referring to page 8-12. Replace the DIMM. Install the CPU/IO module referring to page 8-15. Start up the CPU/IO module using NEC ESMPRO Manager or ftServer Utility.
Page 435: Processor (Cpu)
Do not use the system before checking to see it works correctly. Make sure to use the CPU specified by NEC. Installing a third-party CPU may cause a failure of the CPU as well as the server. Repairing the server due to failures or damage resulting from these products will be charged even if it is under guarantee.
Page 436: Installing Cpu
8-26 System Upgrade Installing CPU Follow the steps below to install a CPU (model with air-cooling kit). Shut down the OS. The server is automatically powered off. Unplug the power cords. Remove the CPU/IO module referring to page 8-12. Remove the cable connected to the air duct cover. Verify the location of the CPU socket.
Page 437 System Upgrade 8-27 Detach the socket cover on the CPU socket. IMPORTANT: Keep and store the removed socket folder with care. Place the CPU on the socket carefully. TIPS: Pay attention to the direction of the CPU. The CPU and socket have pin marks to prevent misinsertion.
Page 438 8-28 System Upgrade Place the heat sink on the CPU. IMPORTANT: Do not touch the cooling sheet that is attached on the back of the heat sink with your hand. IMPORTANT: If you install additional CPU, ensure that the fins of the additional CPU’s heat sink are in the same direction as those of the standard CPU.
Page 439: Removing Cpu
System Upgrade 8-29 Fasten the heat sink with four screws.. IMPORTANT: Check that you have tentatively fastened the screws diagonally with the order on the right figure, and that they the heat sink is attached to the CPU socket in parallel level.
Page 440: Pci Board
8-30 System Upgrade PCI BOARD Either two or four PCI boards can be installed to the CPU/IO module. IMPORTANT: The PCI board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board.
Page 441 System Upgrade 8-31 PCI 1 PCI 2 R320a-E4 PCI 1 PCI 3 Riser Card PCI 2 PCI 4 R320b-M4...
Page 442 8-32 System Upgrade List of option PCI boards and installable slots ■R320b-M4 model N-code Product name PCI-1 PCI-2 PCI-3 PCI-4 PCI slot PCIe 1.1 PCIe 1.1 PCIe 2.0 PCIe 2.0 performance x4 lane x4 lane x4 lane x4 lane Remarks Slot size Low Profile Full Height...
Page 443: Installing Pci Board
System Upgrade 8-33 Installing PCI Board Follow the procedure below to install the board to be connected to the PCI board slot. TIPS: To install the PCI board, make sure the shape of the board connector matches with the shape of the PCI board slot connector.
Page 444 8-34 System Upgrade Install a PCI board in a PCI slot. Install the stopper and secure with one screw. Refer to page 8-15 and install the CPU/IO module. Plug the power cord. Press the power swtich and power on the server. Verify that there is no error message displayed at POST screen.
Page 445 System Upgrade 8-35 Installing Full Height PCI Board Shut down the OS. The server is automatically powered off. Unplug the power cords. Remove the CPU/IO module referring to page 8-12. Stopper Remove one screw that secures the stopper and remove Remove three screws that secure the Riser Card, and Riser Card remove it from the motherboard.
Page 446 8-36 System Upgrade Remove the PCI bracket cover. IMPORTANT: Keep and store the removed PCI bracket cover with care. Install a PCI board in a PCI slot. Install the stopper and secure with one screw.
Page 447 System Upgrade 8-37 Install a Riser Card on the motherboard and secure it with three screws. Install the stopper and secure it with one screw. Refer to page 8-15 and install the CPU/IO module. Plug the power cord. Press the power swtich and power on the server. Verify that there is no error message displayed at POST screen.
Page 448: Removing Pci Board
8-38 System Upgrade Removing PCI Board To remove PCI board card, follow the reverse procedure of the installation and install the expansion slot cover. Replacing PCI Board Follow the procedure below to replace the failed PCI board. <Other than N8803-038 Fibre Channel Board Set> Check the failed board from the event log.
Page 449: Setup Of Optional Pci Board
To perform this procedure, you have to log on the system as an Administrator or a member of the Administrators group. For NEC Express5800/ft series, use two option PCI boards in a pair to make dual configuration. After installing OS, install drivers in the following procedure and make dual configuration of the PCI boards.
Page 450 As to the setup of another network port, [Managing port], refer to the online document [EDPRESSSCOPE Engine 2 User’s guide] stored in the NEC EXPRESSBUILDER DVD. Set a dual LAN configuration. Refer to “DUPLEX LAN CONFIGURATION” on page 3-25.
Page 451 OS is not applicable on the ft server. Therefore, update the driver with the following procedure. Insert the “NEC EXPRESSBUILDER” DVD into the DVD-ROM drive and run the following command after starting the Command Prompt: Run the command below.
Page 452 8-42 System Upgrade Confirm the version of the driver. From [Device Manager], select [Storage controllers]. Right-click [Adaptec SCSI Card 29320LPE-Ultra320 SCSI] and display the property. Click [Driver] tag and confirm whether the driver version is 7.0.0.8. (see below).
Page 453 System Upgrade 8-43 N8803-037 SAS Board Slots for Installation Refer to “List of option PCI boards and installable slots” on page 8-32. Installation Procedure 1. Mount N8803-037 SAS board and start the system. When this launches, [New Hardware Detected] window appear and the driver will be installed automatically.
Page 454 Mount N8803-038 Fibre Channel board and start the system. When this launches, [New Hardware Detected] window appears and the driver will be installed automatically. IMPORTANT: StoragePathSavior is necessary to connect NEC iStorage using N8803-038 Fiber Channel boards. Mount N8803-038 Fibre Channel boards after completing the OS installation. They are used in a pair.
Page 455: Appendix A Specifications
Appendix A Specifications NEC Express5800/R320a-E4 NEC Express5800/R320b-M4 Item N8800-155F N8800-154F Type Intel® Xeon® Intel® Xeon® Processor(E5504) Processor(X5670) Clock 2GHz 2.93GHz 4.8GT/s 6.4GT/s Second cache Third cache 12MB Standard Up to 1 processors (the number of processors installed per module) Maximum...
Page 456 N8800-155F, EXP320L NEC Express5800/R320a-E4 N8800-154F, EXP320M NEC Express5800/R320b-M4 User's Guide 1st Edition 10-2010 856-129125-101- A...

NEC Express5800/R320a-E4 User Manual

Chapter 1 Precautions for Use

Chapter 2 General Description

Chapter 3 Windows Setup and Operation

Chapter 4 System Configuration

Chapter 5 Installing and Using Utilities

Chapter 6 Maintenance

Chapter 7 Troubleshooting

Chapter 8 System Upgrade

Appendix A Specifications

Quick Links

Troubleshooting

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Summary of Contents for NEC Express5800/R320a-E4