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Dell OptiPlex 330 User Manual
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Dell OptiPlex 330 User Manual

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Dell™ OptiPlex™ 330 User's Guide
 
 Mini Tower Computer
 Desktop Computer

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  • Page 1 Dell™ OptiPlex™ 330 User's Guide  Mini Tower Computer  Desktop Computer  ...

  • Page 2: Advanced Features

    (alerts), and security for computers equipped with industry-standard management software. It supports instrumentation that conforms to SNMP, DMI, and CIM industry standards. Dell OpenManage Client instrumentation, which is based on DMI and CIM, is available for your computer. For information on IT Assistant, see the Dell OpenManage IT Assistant User's Guide available on the Dell Support website at support.dell.com.
  • Page 3  USB device activity  Power management event Hibernate  Press the power button  Auto power on  Power management event Shutdown  Press the power button  Auto power on  Power management event NOTE: For more information on power management, see your operating system documentation. Back to Main Page  ...

  • Page 4: Fcc Notice (U.s. Only)

    2. This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 5: Before You Begin

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 6 NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. CAUTION: Disconnect all telephone or network cables from the computer.   2. Disconnect your computer and all attached devices from their electrical outlets.  ...

  • Page 7: Cleaning Your Computer

    Back to Contents Page Dell™ OptiPlex™ 330 User's Guide    Cleaning Your Computer  Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Disconnect the network or modem cable. Clean your computer with a soft cloth dampened with water.

  • Page 8: Clearing Forgotten Passwords

    Back to Contents Page Dell™ OptiPlex™ 330 User's Guide    Clearing Forgotten Passwords   Clearing CMOS Settings   Flashing the BIOS  Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: This process erases both the system and administrator passwords.

  • Page 9: Clearing Cmos Settings

    The BIOS may require flashing when an update is available or when replacing the system board.   1. Turn on the computer.   2. Locate the BIOS update file for your computer at the Dell Support website at support.dell.com.   3. Click Download Now to download the file.  ...

  • Page 10: When To Use The Dell Diagnostics

    If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.   4. Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. ...

  • Page 11: Dell Diagnostics Main Menu

    Allows you to customize the test by changing the test settings.   5. When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

  • Page 12: Finding Information

    Drivers are already installed on your computer. You can use the media to reinstall drivers (see Reinstalling Drivers and Utilities), to run the Dell Diagnostics (see Dell Diagnostics). Readme files may be included on your media to provide last-...
  • Page 13 USB devices, and so 1.  Go to support.dell.com, select your region or business on. DSS is necessary for correct operation of your Dell computer. The software segment, and enter your Service Tag.
  • Page 14 NOTE: The Operating System media may be optional and may not ship with your computer.     The operating system is already installed on your computer. To reinstall your operating system, use the Operating System disc. Restoring Your Operating System.  ...
  • Page 15 Back to Main Page   Glossary Dell™ OptiPlex™ 330 User's Guide  Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.  A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
  • Page 16 CD-RW — CD rewritable — A rewritable version of a CD. Data can be written to a CD-RW disc, and then erased and written over (rewritten). CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.
  • Page 17 ExpressCard — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance.  Express Service Code service may not be available in some countries.
  • Page 18 MB/sec — megabytes per second — One million bytes per second. This measurement is typically used for data transfer ratings. media bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer.
  • Page 19 memory module — A small circuit board containing memory chips, which connects to the system board. MHz — megahertz — A measure of frequency that equals 1 million cycles per second. The speeds for computer processors, buses, and interfaces are often measured in MHz.
  • Page 20 — An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer. Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 21 S-video TV-out — A connector used to attach a TV or digital audio device to the computer. SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. SXGA+ — super-extended graphics array plus — A video standard for video cards and controllers that supports resolutions up to 1400 x 1050. system board —...
  • Page 22 power for 1 hour or 33 W for 2 hours. wallpaper — The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows Control Panel. You can also scan in your favorite picture and make it wallpaper. WLAN —...

  • Page 23: Getting Help

    Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

  • Page 24: Autotech Service

    Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see Contacting Dell.

  • Page 25: Before You Call

     Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 26  ...

  • Page 27: Using Multimedia

    Back to Contents Page Dell™ OptiPlex™ 330 User's Guide    Using Multimedia  Using Multimedia   Playing CDs or DVDs NOTICE: Do not press down on the CD/DVD tray when you open or close it. Keep the tray closed when you are not using the drive.

  • Page 28: Adjusting The Volume

    Fast reverse. Advance a single frame while in pause mode. Go to the next title or chapter. Continuously play the current title or chapter. Go to the previous title or chapter. Eject. For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available).  ...
  • Page 29 Back to Contents Page  ...

  • Page 30: Mini Tower Computer Views

      Front View   Back View   Back Panel Connectors  Front View Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call Support. optical drive Use the optical drive to play a CD/DVD. floppy drive The floppy drive is optional.

  • Page 31: Back View

     Back View 1 cover This latch allows you to open the computer cover. release latch 2 padlock rings Padlock rings are for attaching a commercially available antitheft device. The padlock rings allow you to secure the computer cover to the chassis with a padlock to prevent unauthorized access to the inside of the computer.
  • Page 32 network and the computer.  Orange — A good connection exists between a 100-Mbps network and the computer.  Yellow — A good connection exists between a 1-Gbps (1000- Mbps) network and the computer.  Off — The computer is not detecting a physical connection to the network.

  • Page 33: Mini Tower Computer

    Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 34: Mini Tower Computer Parts

    Back to Mini Tower Contents Page Back to Main Page   Mini Tower Computer Parts Dell™ OptiPlex™ 330 User's Guide    Removing the Computer Cover   Battery   Memory   Power Supply   Cards   Speakers   Bezel   Processor   Drives   I/O Panel   System Board   Replacing the Computer Cover  Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 35: Inside View Of Your Computer

     Inside View of Your Computer floppy drive optical drive power supply system board heat sink assembly hard drive  System Board Components internal speaker connector processor connector (CPU) (INT_SPKR) processor power connector memory module connectors (12VPOWER) (DIMM_1, DIMM_2) SATA drive connectors front-panel connector (SATA0, SATA1) (FRONTPANEL)

  • Page 36: Power Supply Dc Connector Pin Assignments

    13 PCI card connectors 14 internal buzzer (SPKR) (SLOT2 and SLOT3) 15 serial/ PS/2 connector (PS2/SER2) 16 fan connector (FAN_CPU) 17 floppy drive connector (FLOPPY)      Power Supply DC Connector Pin Assignments   DC Power Connector P1      ...
  • Page 37 20 AWG 20 AWG 20 AWG Black 20 AWG   DC Power Connector P2       Pin Number Signal Name 18-AWG Wire Black Black +12 VADC Yellow +12 VADC Yellow   DC Power Connectors P3, P5, P8, and P9  ...

  • Page 38: Installing Memory

    (see the label on the module to determine the module's capacity). For example, if you install a mixed pair of DDR2 667-MHz and DDR2 800-MHz memory, the modules function at the slowest speed installed. NOTE: Memory purchased from Dell is covered under your computer warranty.   Installing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 39: Removing Memory

    If a card fan is not present in your computer and you are installing a graphics card that runs at 75 W or higher, Contact Dell to purchase a card fan.  If you are installing or replacing a card, follow the procedures in the next section.
  • Page 40 alignment guide card card-edge connector card connector release tab card retention latch   3. Push the release tab on the card retention latch from the inside to pivot the latch open. The latch will remain in the open position.   4.
  • Page 41 card fully seated card not fully seated bracket caught outside of slot bracket within slot   8. If you are installing the PCI Express card into the x16 card connector, position the card so the securing slot is aligned with the securing tab. PCI Express x16 card PCI Express x16 securing tab PCI Express x16 card slot...

  • Page 42: Removing The Bezel

      If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.  ...

  • Page 43: Replacing The Bezel

    3. Push down on the clamp release tab to release the bezel clamps from the front panel.   4. Rotate and pull the bezel away from the front of the computer to release bezel clamps from bezel clamp slot.   5.

  • Page 44: Drive Interface Connectors

    power cable data cable   Drive Interface Connectors The drive cable connectors are keyed for correct insertion. Properly align the cable connector key on the cable and the drive before connecting. interface cable interface connector   Connecting and Disconnecting Drive Cables When connecting and disconnecting a serial ATA data cable, disconnect the cable using the pull-tab.

  • Page 45: Installing A Hard Drive

    1 hard-drive data cable 2 hard-drive data connector on system board 3 power cable       5. Remove the four screws securing the hard drive.   6. Slide the drive out away from the front of the computer.   7.
  • Page 46 hard drive hard drive bracket   4. If your replacement hard drive does not have the plastic hard-drive bracket attached, remove the bracket from the existing drive by unsnapping it from the drive. Snap the bracket onto the new drive.  ...

  • Page 47: Installing A Second Hard Drive

    1 hard-drive data cable 2 hard-drive data connector on system board 3 power cable       7. Connect the data cable to the system board.   8. Check all cables to be certain that they are properly connected and firmly seated.  ...
  • Page 48   5. Move the first hard drive from the upper bay to the lower bay: a.  Disconnect the power and the data cables from the back of the first hard drive. b.  Press in on the blue release tabs on each side of the drive and slide the first hard drive up and out of the upper bay. c.

  • Page 49: Drive-Panel Inserts

    1 hard-drive data 2 hard-drive data connector on system board (SATA0 cable or SATA1) 3 power cable       10. Replace the computer cover (see Replacing the Computer Cover). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.  ...

  • Page 50: Removing A Floppy Drive

    optical-drive panel insert floppy-drive panel insert holder for shoulder screws       5. Reattach the drive panel to the front of the computer. The drive panel only fits when it is correctly oriented.   Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before removing the cover.

  • Page 51: Installing A Floppy Drive

    floppy drive drive release latch   7. If you are replacing the floppy drive, see Installing a Floppy Drive. Otherwise, replace the drive panel by aligning its hinges and rotating it up until it snaps into place.   8. Replace the bezel (see Replacing the Bezel).
  • Page 52 12. Connect your computer and devices to their electrical outlets, and turn them on.   13. Enter system setup (see Entering System Setup) and select the appropriate Diskette Drive option.   14. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).  ...

  • Page 53: Removing An Optical Drive

    Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before removing the cover.
  • Page 54 b.  Attach the screws to the new drive.   5. Align the shoulder screws on the optical drive with the shoulder screw slots, and slide the drive into the bay until it clicks into place. optical drive shoulder screws (3) shoulder screw slots (2)  ...

  • Page 55: Replacing The Battery

    See the documentation that came with the drive for instructions on installing any software required for drive operation.   13. Enter system setup (see System Setup) and select the appropriate Drive option.   14. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).  Battery   Replacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 56: Replacing The Power Supply

      8. Connect your computer and devices to electrical outlets, and then turn them on.   9. Enter system setup (see Entering System Setup) and restore the settings you recorded in step 1. Then go to the Maintenance section and clear the low battery and other errors associated with the battery replacement in the Event Log.

  • Page 57: Installing A Speaker

    12. Ensure that the correct power supply voltage (115 V or 230 V) is selected, using the red voltage selection switch at the back of the chassis.   13. Connect your computer and devices to an electrical outlet, and turn them on.   14. Verify that the computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).  Speakers  ...

  • Page 58: Removing The Processor And Heat Sink

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.

  • Page 59: Installing The Processor And Heatsink

    heat sink assembly captive screw housings (2) NOTICE: Unless a new heat sink is required for the new processor, reuse the original heat sink assembly when you replace the processor.   7. Pull the release lever straight up until the processor is released. center cover latch processor cover processor...
  • Page 60   3. If the release lever on the socket is not fully extended, move it to that position. NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer.

  • Page 61: Removing The I/O Panel

    To connect a network cable, first plug the cable into the network device and then plug it into the computer.   12. Connect your computer and devices to an electrical outlet, and turn them on.    13. Verify that the computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).  I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 62: Installing The I/O Panel

    To connect a network cable, first plug the cable into the network device and then plug it into the computer.   7. Connect your computer and devices to an electrical outlet, and turn them on.    8. Verify that the computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).  System Board  ...

  • Page 63: Installing The System Board

      3. Remove any add-in cards on the system board (see Cards).   4. Remove the processor and heat sink assembly (see Speakers).   5. Remove the memory modules (see Removing Memory) and document which memory module is removed from each memory socket so that the memory modules can be installed in the same location after the board is replaced.

  • Page 64: Replacing The Computer Cover

    8. Connect your computer and devices to an electrical outlet, and turn them on.    9. Verify that the computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).  Replacing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

  • Page 65: Mini Tower Specifications

    Back to Contents Page Dell™ OptiPlex™ 330 User's Guide    Mini Tower Specifications  Mini Tower Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start® Help and Support and select the option to view information about your computer.
  • Page 66 two front-panel and six back panel USB 2.0–compliant connectors Audio two connectors for line-in/microphone and line-out; two front-panel connectors for headphones and microphone System board connectors: SATA four 7-pin connectors Floppy drive 34-pin connector 5-pin connector PCI 2.3 two 120-pin connectors PCI Express one 164-pin (x16) connector Front Panel...
  • Page 67 PCI Express:   connectors one x16 power 25 W (x16) maximum connector size 164 pins (x16) connector data width (maximum) 16 PCI Express lanes (x16)   Communications  Network adapter 10/100/1000 Ethernet LAN on system board   Drives Externally accessible  one 3.5-inch drive  two 5.25-inch drive bays Available devices  hard drive, DVD+/-RW drive, DVD-ROM, CD-RW...
  • Page 68  ...

  • Page 69: About Raid Configurations

    This section provides an overview of the RAID configuration that you might have selected when you purchased your computer. Of the RAID configurations available in the computer industry for different uses, Dell offers RAID level 1 on your computer. A RAID level 1 configuration is recommended for users who desire a high level of data integrity.

  • Page 70: Recovering From A Single Hard Drive Failure Using The Intel Matrix Storage Manager

    Although hard drives of any size may be combined to create a RAID configuration, the drives should ideally be of equal size when using the Intel RAID Option ROM utility. In a RAID level 1 configuration, the size of the configuration will be equivalent to the smaller of the two drives used.  ...

  • Page 71: Desktop Computer Views

    The floppy drive is optional. 10 optical drive Use the optical drive to play a CD/DVD. 11 Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call Support.
  • Page 72  Back View 1 card slots Access connectors for any installed PCI and PCI Express cards. 2 back panel Plug USB, audio, and other devices into the appropriate connector (see connectors Back Panel Connectors for more information). 3 power Insert the power cable. connector 4 voltage For selecting voltage rating.
  • Page 73 It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation. 4 network activity This light flashes yellow when the computer is transmitting or light receiving network data.

  • Page 74: Desktop Computer

    Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 75: Desktop Computer Parts

    Back to Desktop Contents Page Back to Main Page   Desktop Computer Parts Dell™ OptiPlex™ 330 User's Guide    Removing the Computer Cover   Memory   Cards   Drives   Battery   Power Supply   Speakers   Processor   I/O Panel   System Board   Replacing the Computer Cover  Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 76: Inside View Of Your Computer

     Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To avoid electrical shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before removing the computer cover.

  • Page 77: Power Supply Dc Connector Pin Assignments

    (12VPOWER) (DIMM_1, DIMM_2) SATA drive connectors front-panel connector (SATA0, SATA1) (FRONTPANEL) power connector SATA drive connectors (POWER) (SATA2, SATA3) RTC reset jumper (RTCRST) 10 password jumper (PSWD) 11 battery socket (BATTERY) 12 PCI Express x16 card connector (SLOT1) 13 PCI card connectors 14 internal buzzer (SPKR) (SLOT2 and SLOT3) 15 serial/ PS/2 connector (PS2/SER2) 16 fan connector (FAN_CPU)

  • Page 78: Dc Power Connector P4

    Black 20 AWG Black 20 AWG Black 20 AWG OPEN     20 AWG 20 AWG 20 AWG Black 20 AWG   DC Power Connector P2       Pin Number Signal Name 18-AWG Wire Black Black +12 VADC Yellow +12 VADC Yellow  ...
  • Page 79  Mini Tower — Mini Tower Specifications  Desktop — Desktop Computer Specifications NOTICE: Do not install ECC or buffered memory modules. Only unbuffered, non-ECC memory is supported.   Installation Guidelines  If a single DIMM is installed, you must install it in connector DIMM_1.  For best performance, memory modules should be installed in pairs of matched memory size, speed, and technology.
  • Page 80 If a card fan is not present in your computer and you are installing a graphics card that runs at 75 W or higher, Contact Dell to purchase a card fan.  If you are installing or replacing a card, follow the procedures in the next section.
  • Page 81   4. If you are installing a new card, remove the filler bracket to create a card- slot opening.   5. If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card.  ...
  • Page 82 PCI Express x16 card PCI Express x16 securing tab PCI Express x16 card slot       10. Pivot and secure the card retention latch.   11. Connect any cables that should be attached to the card. See the documentation for the card for information about the card's cable connections. NOTICE: Do not route card cables over or behind the cards.

  • Page 83: Recommended Drive Cable Connections

    card connector       5. If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.

  • Page 84: Connecting Drive Cables

    Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive. power cable power input connector   Drive Interface Connectors The drive cable connectors are keyed for correct insertion. Properly align the cable connector key on the cable and the drive before connecting. interface cable interface connector  ...
  • Page 85   5. Press in on the two plastic securing clips on each side of the hard drive and slide the drive towards the back of the computer. NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to cables and the cable connectors.  ...
  • Page 86 14. Check the system setup for drive configuration changes (see Entering System Setup).   15. Test the hard drive by running the Dell Diagnostics. (see Dell Diagnostics).   16. Install your operating system on the hard drive. For instructions, see the documentation that came with your operating system.
  • Page 87 NOTE: If you are adding a floppy drive, see Installing a Floppy Drive.   Removing a Floppy Drive   1. Follow the procedures in Before You Begin.   2. Remove the computer cover (see Removing the Computer Cover). drive release latch (blue) floppy drive NOTE: Since the following steps do not require the complete removal of the CD/DVD drive, it is not necessary to disconnect the cables connecting the...
  • Page 88 See the documentation that came with the drive for instructions on installing any software required for drive operation.   13. Enter system setup (see Entering System Setup) and select the appropriate Diskette Drive option.   14. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).   Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
  • Page 89 2. Remove the computer cover (see Removing the Computer Cover).   3. Pull up on the drive release latch and slide the drive towards the back of the computer. Then, lift up to remove the drive from the computer.   4.
  • Page 90 See the documentation that came with the drive for instructions on installing any software required for drive operation.   10. Enter system setup (see Entering System Setup) and select the appropriate Drive option.   11. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).   Replacing the Optical Panel Insert  ...
  • Page 91 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 92 15. Ensure that the correct power supply voltage (115 V or 230 V) is selected, using the red voltage selection switch at the back of the chassis.   16. Connect your computer and devices to an electrical outlet, and turn them on.   17. Verify that the computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).  Speakers...
  • Page 93 Installing a Speaker CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.
  • Page 94   5. Replace the computer cover.   6. Turn on power to the computer.  Processor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.

  • Page 95: Installing The Processor

    center cover latch processor cover processor socket release lever     NOTICE: Be careful not to bend any of the pins when you remove the processor. Bending the pins can permanently damage the processor.   7. Remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor.
  • Page 96 processor cover processor processor socket center cover latch release lever front alignment-notch socket and processor pin-1 indicator rear alignment-notch     NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you install the processor.  ...
  • Page 97 To connect a network cable, first plug the cable into the network device and then plug it into the computer.   14. Connect your computer and devices to an electrical outlet, and turn them on.    15. Verify that the computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).  I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 98 To connect a network cable, first plug the cable into the network device and then plug it into the computer.   7. Connect your computer and devices to an electrical outlet, and turn them on.    8. Verify that the computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).  System Board  ...
  • Page 99 2. Remove the computer cover (see Removing the Computer Cover).   3. Remove any add-in cards on the system board (see Cards). 3. Remove any add-in cards on the system board (see Cards).   4. Remove the processor and heat sink assembly (see Speakers).  ...
  • Page 100   8. Connect your computer and devices to an electrical outlet, and turn them on.    9. Verify that the computer works correctly by running the Dell Diagnostics (see Dell Diagnostics).  Replacing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

  • Page 101: Desktop Computer Specifications

    Back to Contents Page Dell™ OptiPlex™ 330 User's Guide    Desktop Computer Specifications  Desktop Computer Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start® Help and Support and select the option to view information about your computer.
  • Page 102 Audio two connectors for line-in/microphone and line-out; two front-panel connectors for headphones and microphone System board connectors: SATA four 7-pin connectors Floppy drive 34-pin connector 5-pin connector PCI 2.3 two 120-pin connectors PCI Express one 164-pin (x16) connector Front Panel 40-pin connector  ...
  • Page 103 connectors card size low profile connector size 120 pins connector data width 32 bits (maximum) PCI Express: without riser-card cage   connectors one x16 card size low profile power 25 W (maximum) connector size 164 pins (x16) connector data width (maximum) 16 PCI Express lanes (x16) PCI and PCI Express: with optional, full-height  ...
  • Page 104 Width 39.9 cm (15.7 inches) Depth 35.3 cm (13.9 inches) Weight 10.4 kg (23 pounds)   Environmental  Temperature: Operating 10° to 35°C (50° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock:...

  • Page 105: Securing Your Computer

      1. Turn on (or restart) your computer.   2. When the DELL™ logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the  Windows desktop. Then shut down your computer and try again.   3. In the drop-down menu, select Wave EMBASSY Trust Suite and press <Enter> to create the icons for the software components on the computer desktop.

  • Page 106: If Your Computer Is Lost Or Stolen

    If possible, give the name of the investigating officer. The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen.

  • Page 107: Setting Up Your Computer

    Back to Main Page   Setting Up Your Computer Dell™ OptiPlex™ 330 User's Guide    Installing Your Computer in an Enclosure   Setting Up a Home and Office Network   Connecting to the Internet   Transferring Information to a New Computer   Setting Up a Printer   Connecting Two Monitors   Power Protection Devices...

  • Page 108: Setting Up A Home And Office Network

     Setting Up a Home and Office Network   Connecting to a Network Adapter To connect a network cable: NOTE: Plug the network cable into the network adapter connector on the computer. Do not plug the network cable into the modem connector on the computer.

  • Page 109: Windows Vista

    5. Return to the Network Setup Wizard and follow the instructions on the screen.   Windows Vista ® To make changes to your network setup in Microsoft Windows Vista™:   1. Click the Windows Vista Start button, , and then click Network® Network and Sharing Center.  ...

  • Page 110: Transferring Information To A New Computer

      5. Click Next. If you selected Set up my connection manually, continue to step 6. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of connection to select, contact your ISP.  ...

  • Page 111: Running The Files And Settings Transfer Wizard Without The Operating System Media

    To prepare a new computer for the file transfer:   1. Open the Files and Settings Transfer Wizard: click Start® All Programs® Accessories® System Tools® Files and Settings Transfer Wizard.   2. When the Files and Settings Transfer Wizard welcome screen appears, click Next.  ...

  • Page 112: Microsoft Windows Vista™ (Optional)

    When all of the settings and files have been applied, the Finished screen appears.   3. Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. ...

  • Page 113: Connecting A Parallel Printer

      1. Complete the operating system setup if you have not already done so.   2. Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. USB connector on computer USB connector on printer USB printer cable  ...

  • Page 114: Connecting Two Monitors With Vga Connectors

    clips (2) notches parallel printer cable screws (2)   4. Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel.   5. Install the printer driver if necessary. See the documentation that came with your printer for instructions.  Connecting Two Monitors CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 115: Power Protection Devices

    NOTE: You must purchase an S-video cable, available at most consumer electronics stores, to connect a TV to your computer. It is not included with your computer.   1. Shutdown your system.   2. Connect one end of the S-video cable to the optional TV-OUT connector on the back of the computer.  ...
  • Page 116 Back to Main Page  ...

  • Page 117: Entering System Setup

     Entering System Setup   1. Turn on (or restart) your computer.   2. When the blue DELL™ logo appears, press <F2> immediately.  If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer (see Turning Off Your Computer) and try again.
  • Page 118 Lists the System name, BIOS Version, Service Tag, Express Service Code, (if applicable), and the Asset Tag. None of these fields can be System modified. Info Identifies the Processor Type, Processor Clock Speed, Processor Bus Speed, Processor L2 Cache size, and Processor ID. States whether Processor the processor is Hyperthreading and Multiple Core capable and whether it supports 64-bit Technology.
  • Page 119 (Auto default) NOTE: Only available if a PS/2 serial port adapter is installed. Auto, the default setting, automatically configures a connector to a particular designation (COM2 or COM4). Video This setting specifies which video controller is primary, Auto or Onboard/PEG. When Auto is selected, the add-in video controller will be Primary Video used.

  • Page 120: Boot Sequence

     Everyday turns the computer on every day at the time set in Auto Power Time. (Off default)  Weekdays turns the computer on every day from Monday through Friday at the time set in Auto Power Time.   NOTE: This feature does not work if you turn off your computer using the switch on a power strip or surge protector. Sets time to automatically turn on the computer.

  • Page 121: Changing Boot Sequence For The Current Boot

    Changing Boot Sequence for the Current Boot You can use this feature, for example, to tell the computer to boot from the optical drive so that you can run the Dell Diagnostics on the Drivers and Utilities media, but you want the computer to boot from the hard drive when the diagnostic tests are complete. You can also use this feature to restart your computer from a USB device such as a floppy drive, memory key, or optical drive.

  • Page 122: Reinstalling Software

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. NOTICE: The Drivers and Utilities media may contain drivers for operating systems that are not on your computer.

  • Page 123: Using Windows Device Driver Rollback

    Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version. Windows XP:   1. Click Start® My Computer® Properties® Hardware® Device Manager.  ...

  • Page 124: Troubleshooting Software And Hardware Problems

     Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it was in when you purchased the computer. Both permanently delete all data on the hard drive and remove any programs installed after you received the computer.

  • Page 125: Using Dell™ Pc Restore And Dell Factory Image Restore

    Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.

  • Page 126: Windows Vista: Dell Factory Image Restore

    Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard-drive space.

  • Page 127: Using The Operating System Media

    The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer.

  • Page 128: Abbreviations And Acronyms

    Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 129: Troubleshooting Tools

    For example, beep code 1-3-1 (one possible beep code) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem. Reseating the memory modules may correct the following beep code errors. If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide) for instructions on obtaining technical assistance.

  • Page 130: System Messages

    Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support —   The computer failed to complete the boot routine three consecutive times for the same error (see Contacting Dell...

  • Page 131: Diagnostic Lights

      NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem. —...
  • Page 132 Continue until you have identified a faulty module or reinstalled all modules without error.  If available, install properly working memory of the same type into your computer.  If the problem persists, contact Dell (see Contacting Dell). Memory modules are detected, but a  Ensure that no special memory module/memory connector placement requirements...

  • Page 133: Troubleshooting

    If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see Replacing the Battery). If the battery still does not work properly, contact Dell (see Contacting Dell).

  • Page 134: Problems Writing To An Optical Drive

    Troubleshooting Software and Hardware Problems.   Run the Dell Diagnostics — Dell Diagnostics.   Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media.

  • Page 135: Error Messages

      Check the telephone line connection Check the telephone jack Connect the modem directly to the telephone wall jack Use a different telephone line —    Verify that the telephone line is connected to the jack on the modem (the jack has either a green label or a connector-shaped icon next to it).  Ensure that you hear a click when you insert the telephone line connector into the modem.

  • Page 136: Ieee 1394 Device Problems

    If you have problems with a Dell IEEE 1394 device — Contact Dell (see Contacting Dell).    If you have problems with an IEEE 1394 device not provided by Dell — Contact the IEEE 1394 device manufacturer.   Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 137: Lockups And Software Problems

    Troubleshooting Software and Hardware Problems.   Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   The computer does not start up   Check the diagnostic lights — Diagnostic Lights.

  • Page 138: Memory Problems

     See the software documentation for minimum memory requirements. If necessary, install additional memory (see Installing Memory).  Reseat the memory modules (see Memory) to ensure that your computer is successfully communicating with the memory.  Run the Dell Diagnostics (see Dell Diagnostics).  ...

  • Page 139: Network Problems

    Windows XP 1.  Click Start® Control Panel® Mouse. 2.  Adjust the settings as needed. Windows Vista: 1.  Click Start ® Control Panel® Hardware and Sound® Mouse. 2.  Adjust the settings as needed.   Reinstall the mouse driver — See Drivers.  ...

  • Page 140: Printer Problems

     Remove and then reinstall any expansion cards, including graphics cards (see Removing a PCI or PCI Express x16 Card).   Eliminate interference — Some possible causes of interference are:  Power, keyboard, and mouse extension cables  Too many devices connected to the same power strip  Multiple power strips connected to the same electrical outlet  ...

  • Page 141: Sound And Speaker Problems

    Verify that the scanner is recognized by Microsoft Windows —   Windows XP: 1.  Click Start® Control Panel® Printers and Other Hardware® Scanners and Cameras. 2.  If your scanner is listed, Windows recognizes the scanner. Windows Vista: 1.  Click Start ®...

  • Page 142: The Screen Is Blank

    If your computer came with a PCI graphics card installed, removal of the card is not necessary when installing additional graphics cards; however, the card is required for troubleshooting purposes. If you remove the card, store it in a safe and secure location. For information about your graphics card, go to support.dell.com.  ...

  • Page 143: If Only Part Of The Display Is Readable

    1. Shut down your computer and connect an external monitor to the computer.   2. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see Contacting Dell).

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