Roll paper cannot be inserted into the Paper Feed Slot
The roll paper is warped.
Cannot Load Sheets
The paper source selection is incorrect.
Paper is not cut neatly
The paper is bent or curled at the cut position.
Paper rises by the ends of the cut position before
it is cut.
The Cutter Unit is installed incorrectly.
The blade of the Cutter Unit is dull.
Paper cannot be cut
In the printer driver, No or Print Cut Guideline is
specied in Auto Cut.
In MAIN MENU, Eject or Manual is specied in
Cutting Mode.
The Cutter Unit is not installed.
Rolls are not cut when you are using the Media
Take-up Unit.
Cause
Cause
Cause
Cause
Corrective Action
Straighten out curls and reload the roll.
Corrective Action
Press the Feeder Selection button to activate the
Cut Sheet lamp.
Corrective Action
Straighten out any curling by the edges of the paper.
Reload the paper correctly.
Install the Cutter Unit correctly.
(→P.727)
Replace the Cutter Unit.
(→P.727)
Corrective Action
Specify Yes in Auto Cut in the printer driver.
Specify Automatic in Cutting Mode in MAIN MENU.
Install the Cutter Unit.
(→P.727)
Either execute Paper Cutting in the Control Panel or
lift the Release Lever and cut the roll with scissors.
(→P.172)
Problems Regarding Paper
Troubleshooting 761