The edges of the paper are dirty
The Platen has become dirty after borderless printing
or printing on small paper.
The paper type as specied on the printer does not
match the type specied in the printer driver.
The paper is wrinkled or warped.
A cut line is printed because the function to reduce
cutting dust has been activated.
The Printhead is set too low.
You are printing on heavyweight paper or paper that
curls or wrinkles easily after absorbing ink.
The Ejection Guide is soiled.
Cause
Problems with the printing quality
Corrective Action
Open the Top Cover and clean the Platen.
(→P.741)
Make sure the same paper type is specied on the
printer as in the printer driver.
(→P.124)
(→P.146)
Make sure the same paper type is specied in the
printer driver as on the printer.
1.
Hold down the Stop button for a second or more
to cancel printing.
2.
Change the paper type in the printer driver and
try printing again.
Straighten out the wrinkles or curls and reload the
paper. Do not use paper that has been printed on
previously.
(→P.120)
(→P.147)
If this function is not needed, deactivate
CutDustReduct. through the printer menu.
(→P.53)
In Head Height, choose Automatic.
(→P.681)
When printing on Heavyweight Coated Paper or
other paper-based media, choose a VacuumStrngth
setting of Strong or Strongest. If paper still rubs
against the printhead, try raising the Printhead by
setting Head Height to Highest.
(→P.690)
(→P.681)
When printing on CAD Tracing Paper or lm-based
media, choose a VacuumStrngth setting of
Standard, Strong, or Strongest. If paper still rubs
against the printhead, try raising the Printhead by
setting Head Height to Highest.
(→P.690)
(→P.681)
Clean the Ejection Guide.
(→P.740)
Troubleshooting 767